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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 927

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M
Mahi 208
from Bengaluru, Karnataka
Jul 9, 2018
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Address: 560037
Website: www.consumercomplaints.in/new_complaint

Hi Team,

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of Apr 2016 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i logged in to my account through net banking and noticed that balance going to negative. I logged into my account for some reason on 9th July 2018 and i see that i have rs --8, 566.80 in my account. I request you to correct the balance to 0 as per RBI notice(Attached). any bank dont have any rights to make balance into negative.

Please refer below links :
https://timesofindia.indiatimes.com/business/india-business/No-negative-balances...

https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Please call to below number:
[protected]/[protected]

Please contact ASAP to solve the issue.
HDFC Bank customer support has been notified about the posted complaint.
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    H
    Harshad530
    from Mumbai, Maharashtra
    Jul 9, 2018
    Resolved
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    Resolved

    Address: 400072

    Hello sir, I opened HDFC bank account for sallary purpose in Feb 2017 by your HDFC representative..while opening bank account they said that it was zero balance account...by June 2017 I did not access my account because I have my personal bank account in other bank...this was sallary bank account I did not notice ...but suddenly HDFC bank shows -4800 rupees ...what type of charges are this ...if you say zero balance account then why this charges...i want to access this account but your charges are not satisfactory that shows how much your bank care about their customers...so I request you to please revert me for this complaint...and give me feedback...I m waiting for your response

    Thanking you

    Harshad Mohan shivmare
    Aug 9, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 09, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      surjitsalam
      from Dhanbad, Jharkhand
      Jul 9, 2018
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      Address: Bankura, West Bengal, 795126
      Website: www.hdfc.com

      Sir/Maam,
      Its too much to deduct from my hdfc account;within a month more than one time is still deducted regarding GST(Rs 2194 (AQB SER CHGS INC GST)and Rs 29.50 (STMT OF A-C CHGS INCL GST) ) . How can i use this account ? So, i just want to surrender my GST number. Please help me.

      Thanks.
      Regards
      SALAM SURJIT SINGH
      AA[protected]
      [protected]
      email id - [protected]@gmail.com
      HDFC Bank customer support has been notified about the posted complaint.
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        F
        Fardin Qureshi
        from Mumbai, Maharashtra
        Jul 9, 2018
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        Address: Mumbai City, Maharashtra, 400055

        Hi HDFC
        You deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for jun2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

        Please don't say any stupid reasons, send me my money immediatly
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sypriya
          from Chennai, Tamil Nadu
          Jul 9, 2018
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          Address: Bangalore, Karnataka

          Hello

          I am unable to convert my credit card transaction into EMI then what is the purpose of holding the card. The customer care people told there is no offer available now to convert it into EMI .. normally every credit card has option to convert EMI it's very shocking to hear as no offer available.. I will cancel my card if EMI is not possible
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            K R PAUL
            from Roha, Gujarat
            Jul 9, 2018
            Resolved
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            Resolved

            Address: 382480

            I am holding a credit card (platinum) for the last 10 years or more. Last card was valid upto 07/18 meanwhile I got a new card with the same number valid from 06/18. I have tried to create a new PIN as the last card was without PIN. I am unable to create a PIN or contact somebody in HDFC for help. Last 4 digits is 8412. I have no account with HDFC bank.
            Will you please help me in creation of new PIN else I am thinking of surrendering of the credit card.

            Thanks
            Paul K R
            Aug 23, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 09, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            I am trying to reset my netbanking password, but when i request to generate OTP, I am not getting it on my mobile or my mail. I am facing this issue from paset 4 days.
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              C
              Chandrashekar
              Jul 9, 2018
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              Address: 560049
              Website: HDFC

              Today I got 2 calls from unknown number[protected] and told me that call HDFC Credit card department and we are converting Redeem points to Cash and depositing in your account.
              He asked my DateOfBirth as professional Banker and asked my card Expire...

              For depositing amount into my account need my Credit Card number (16 Digits). I felt suspicious about that and Lunching a complaint here.

              I request some one to take action on this person. As I know in last 12 years I never got a call from credit card depart about asking my card number.
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 17, 2018
              Updated by Chandrashekar
              Any one taking call on this complaint ...
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                J
                Jainab Khan
                from Mumbai, Maharashtra
                Jul 9, 2018
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400072

                This is to bring to your kind notice that my Debit Card (HDFC Bank) has been blocked by your staff for Non payment of Credit Card charges for 2 months.
                1. It has been blocked without informing me or giving notice to me for taking this action.
                2. Also, they have taken app. Rs 13000/- which was there in my (HDFC Bank) account. Now I do not have any money left in my a/c and I am not being able to use my Dr Card for my day to day affairs.
                3. Now Credit Card statement is not shown in my Netbanking, earlier I used to see the details of the statement on my Netbanking. I had asked your staff to provide details of various expenses/charges levied on me.
                4. In my Netbanking it shows Minimum payment Rs 7000/-. I also want to know How is this sum calculated, because total outstanding is only app. Rs 23, 000/-.
                Sir, I am a regular and an honest payer of your Cr Card, so please do the needful and provide me relief from this mess and inconvenience.
                I hereby request you to please ask your staff
                - to provide me details of various expenses/charges levied on me
                - to unblock my Debit Card (HDFC Bank).
                - to explain How Minimum payment Rs 7000/- is calculated,
                Aug 13, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your account /card no & registered contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Manoj
                HDFC Bank Customer Assistance
                HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.
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                  V
                  vividhavv
                  Jul 9, 2018
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                  Address: Ujjain, Madhya Pradesh, 456010

                  HI Team,

                  May I know the reason for deducting amount from my account twice for the same month ? Below is the detail . Photo is attached.

                  Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit

                  05 Jul 2018 AMB CHRG INCL GST FOR MAY2018-MIR[protected] MIR[protected] 05 Jul 2018 708.00

                  05 Jul 2018 AMB CHRG INCL GST FOR MAY2018-MIR[protected] MIR[protected] 05 Jul 2018 708.00
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Naresh Varthya
                    from Visakhapatnam, Andhra Pradesh
                    Jul 9, 2018
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                    Address: 500016

                    My Name is Naresh, I hold Hdfc bank personal loan, Two wheeler loan, CD loan and credit card with Hdfc bank.till now I have not delayed any payments. I resigned my job so delaying in payment of credit card bill about 4000+,
                    I got call from Ms.Sunitha Hdfc bank Begumpet. I committed to pay the money on Tuesday of this week but she is calling and troubling me again n again. I requested her to transfer the call to ur Manager yet she ralking rash and aggressively.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 09, 2018
                    Updated by Naresh Varthya
                    My Name is Naresh, I hold Hdfc bank personal loan, Two wheeler loan, CD loan and credit card with Hdfc bank.till now I have not delayed any payments. I resigned my job so delaying in payment of credit card bill about 4000+,
                    I got call from Ms.Sunitha Hdfc bank Begumpet. I committed to pay the money on Tuesday of this week but she is calling and troubling me again n again. I requested her to transfer the call to ur Manager yet she ralking rash and aggressively
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                      S
                      Santosh Otari
                      from Pune, Maharashtra
                      Jul 9, 2018
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                      Ive taken car loan from your kolhapur branch. i need top up loan from you. I have submitted my top. Mr.Rohit Magdum is ur executive whom I given all the documents and cheques of processing fees. Last 2 months i m calling him oftenly but he is not receiving my phone & not giving status of my loan.I[censored]r unable to process my loan pl give paper back. I m your valuable customer but I'm not getting proper service form your bank.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        ravi551441
                        from Bhopal, Madhya Pradesh
                        Jul 9, 2018
                        Resolved
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                        Resolved

                        Address: 451115

                        Cancellation of One Assist Membership
                        I am a HDFC bank credit card holder . The bank has auto debited charges from my credit card number ending with 6702 without my concern .I am not interested about this service and don't want this membership any more. So I requested to cancel the membership and refund this debited amount although this is not done and at 7 th july 2018 they again msseged me to debit the amount once agian.

                        OneAssist Relationship Number :
                        Name :- Ravi Goyal
                        Mobile No. :- [protected]
                        Credit Card Number Ending :- 6702
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Ravi,

                        Greetings from OneAssist..!

                        We deeply regret for the inconvenience caused to you & appreciate your patience.

                        We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                        Should you require any further assistance, please reach us at[protected].

                        Regards,

                        Brij

                        Team OneAssist.
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                          Thanush R Thanu
                          from Bengaluru, Karnataka
                          Jul 8, 2018
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                          Hello
                          A executive from Hdfc bank bangalore Residency Road branch had called me telling that you are eligible for credit card based on my consumer durable loan
                          And after few days I got a message stating that your application is approved
                          So is it possible to get credit card based on durable loan ?
                          https://hdfc.lnd.do/[protected]S2
                          After I got a message like below
                          Dear Applicant Your HDFC Bank Credit Card App ref no [protected]S2 is approved in principle subject to internal checks
                          And then I got a message like this below
                          We have completed processing your HDFCBank CreditCard App [protected]S2. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days
                          I just want to know will I get credit card based on consumer durable loan
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sugandhita taxali
                            from Gurgaon, Haryana
                            Jul 8, 2018
                            Resolved
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                            Resolved

                            fraud sms -unauthorised

                            I Just recieved the follwing msg through AX-HDFCBK :

                            Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 1000000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

                            I haven't signed or seen any such document, please advise what is going on and resolve....
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                            R
                            rahamm pathan
                            from Hyderabad, Telangana
                            Jul 8, 2018
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                            Address: Anantapur, Andhra Pradesh

                            Dear Sir/medam I'm resident of kadiri Anantapur district, Andhra Pradesh. I'm having loan at HDFC bank also credit card . My hdfc credit card debited around 6418 rupees for one assist 24EMI'S .even I'm not activate are subscribed .one assist 2years membership activate with out my concern .please cancelled and refund my amount
                            HDFC Bank customer support has been notified about the posted complaint.
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                              N
                              Nihal92
                              from Noida, Uttar Pradesh
                              Jul 7, 2018
                              Resolved
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                              Resolved

                              Address: 122003

                              I have been using the credit of HDFC from a a year and the services provided have been satisfying for other facilities other than Credit card .
                              having said that I have always paid my Minimum due before time .
                              still i have been receiving finance charges, which I realized when i checked my statement.
                              I have been a loyal customer to HDFC, and never checked my statement for credit card .
                              Now the trust is all gone, and I am sure this experience is going long .
                              i have decided to get my account closed next month.
                              Aug 17, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 09, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that you have certain reservations regarding the finance charges billed to your card account. We take this opportunity to clarify that finance charges @ 3.49 % per month accrue to your card account in case we are in receipt of partial payment or non receipt of any payment towards the outstanding dues on the card account by payment due date.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                rohanraj1987
                                from Mumbai, Maharashtra
                                Jul 7, 2018
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                                Address: Nashik, Maharashtra

                                [protected]
                                Currant acount before I have completely done because of it what are the charges redeculas 2000rs what additional benefits you are giving 00 I want my money back
                                If atm meshin is not working my card got stuk in it than also I m paying money for new card why was it my fault for what you are charging AQB SER CHGS INC GST APR-JUN[protected] I want my money back.urjant
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  J
                                  Jigyasa97
                                  from Gurgaon, Haryana
                                  Jul 7, 2018
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                                  Address: New Delhi, Delhi

                                  My mother took a personal loan of 7, 50, 000/- in November 2017 and loan amount 3, 93, 644/- was credited in her SBI saving account in the month of NOVEMBER 2017 and remaining amount was send in dd for closing the existing loan.
                                  In an unfortunate event, she expired in December 2017 and we never received DD, statement, sanction letter or anything.

                                  Now I require the above said details in order to settle the loan at the earliest.

                                  personal loan account number is: 52653537.

                                  I have visited Gurgaon's sector 12A, sector 53 branch a couple of times but they say they don't know where is the DD, go to other branch and keeps putting this on each other .
                                  The contact person of Hdfc from which the loan was took told once that the DD is in sector 53 branch, but they denies when I visited the branch.
                                  Please respond ASAP.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    U
                                    Ujesh Kumar Patel
                                    from Gurgaon, Haryana
                                    Jul 7, 2018
                                    Resolved
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                                    Resolved

                                    I am a HDFC bank credit card holder . I am not interested about this service and i don't want this membership any more. So please cancel my membership.

                                    OneAssist Relationship Number : 2500792
                                    Plan name:Enhanced WA Privilege Single Plan.
                                    Validity:06/08/2018
                                    Name :- Ujeshkumar Zinabhai patel
                                    Mobile No. :- [protected]
                                    Credit Card Number Ending :- 2143
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Ujesh,

                                    Greetings from OneAssist...!

                                    We deeply regret for the inconvenience caused to you.

                                    As per your request, plan has been cancelled vide Service Request number 3333342.

                                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                    Regards,

                                    Brij

                                    Team OneAssist.
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                                      Abi5dante
                                      from Chennai, Tamil Nadu
                                      Jul 7, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600032

                                      I received sms from hdfc bank that Rs 1399/- deducted from my credit card to one assist plan on 06/07/2018. Without my permission. I am not interested about this service and don't want this membership any more. so kindly cancel the membership and refund the amount.

                                      Please deactivate and refund my money asap
                                      Date of incident : 06/07/2018
                                      Hdfc credit card no. Xx9141
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from OneAssist..!

                                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                      Should you require any further assistance, please reach us at[protected].

                                      Regards,

                                      Brij

                                      Team OneAssist
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