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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 927

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D
Devendra Kumar Gautam
from Mumbai, Maharashtra
Jul 6, 2018
Resolved
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Address: Raigad, Maharashtra, 410210

Hello Sir
Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# [protected]
I would also request you to please Clear my Name from CIBIL as the settlement was Successfully Closed in a Single Payment .My Details are mentioned below.

Name: DEVENDRA KUMAR GAUTAM
Credit Card Number : [protected]
PAN # ASDPG4216H

Thanking You
DEVENDRA KUMAR GAUTAM
[protected]
Aug 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
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    K
    kumareshanm
    from Bengaluru, Karnataka
    Jul 6, 2018
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    Address: Bangalore, Karnataka, 560078

    I have applied for a personal loan that time they have insist me to have the credit card, I have received the credit card and not yet activated till now, after a month or two surprisingly I have noticed that my mobile bills are paid automatically by credit card practically I have made these payments online through my citi bank 5 years back, suddenly this was made and upcoming months started asking late fee. my complaint now it is they are keep on sending the monthly statement for credit card which was not activated by me and surprisingly it is getting increase 1000 rupees for every month and same information I have shared twice to customer care center till now HDFC wants to make money
    request to wavier off the all the penalty since it was not my mistake.
    waiting for positive response from HDFC BANK
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Srilatha Paul Goud
      from Hyderabad, Telangana
      Jul 6, 2018
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      Hi I am going calling customer care hdfc, they are least bothered to lift the call.I want to close my jumbo loan.This is so ridiculous, HDFC bank customer Mallesh is least bothered to call me or lift my calls, as his purpose is done of giving loans .

      Emi date is 15th of every month and they debited before 5th and charged me 500 extra charges on next month payment.

      i want refund back.

      My card number is
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Satyavir Rana
        from Udaipur, Rajasthan
        Jul 6, 2018
        Resolved
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        Resolved

        Address: 324005
        Website: hdfcbank.com

        To,
        HDFC Bank ltd, Kota Rajasthan

        I am Satyavir Singh S/o Mr. Dhiraj Singh inform you that my personal loan was running in ICICIBank since 2016.But the HDFC Bank officer Mr. Manish spoke to me for a personal loan.And said that you have your personal loanof ICICI Bank BT to us here.We will give you a loan at a lower interest. and he say that there will be no additional cost of BT ICICI Bank to HDFC Ltd.But it was.HDFC bank also approved a loan of Rs. 225000.But my ICICI Bank account has a credit only 32824.00.The amount of the remaining was not given to me.So i request you that my loan thru HDFC PL No[protected] loan should be withdrawn.This is damaging my credibility.
        +1 photos
        Aug 7, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 06, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

        -Manoj
        HDFC Bank Customer Assistance
        Jul 11, 2018
        Updated by Satyavir Rana
        HDFC Bank Ltd. also fraud bank.very very poor management here.i have uploaded one complaind in last week but anybody not contact me till date...
        As per your commente today completed 3 days but any body no contact me from HDFC side.
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          J
          Jyotisman Das
          from Margherita, Arunachal Pradesh
          Jul 6, 2018
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          Address: Nagaon, Assam, 782001

          As a hdfc bank customer I have right to ask any questions related to banking complaints and schemes but yesterday on 5th july 2018 I have called customer for some queries about my credit card, but when I called questions regarding my credit card they told me about nominee to update so I answered that if they can update it online then they given me a scheme of cashless card to process so I didn't understand that properly after forwarding the call 4 confirmation the executive behave so I recorded the call in which way hdfc bank executive behave with customer and I am going to close my account from hdfc bank
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            kamalODI
            from Chennai, Tamil Nadu
            Jul 6, 2018
            Resolved
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            Address: Chennai, Tamil Nadu, 600116

            Hello,

            We submitted a ODI application to RBI via HDFC bank on[protected] but till date (06/7/2018) it was not submitted to RBI, its been 8 months, the problem is they kept asking for the same details which we submitted them from the beginning. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they received application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitute. 8 months is a lot more time and still they are asking for the same details again and again,
            Aug 6, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to write to [protected]@hdfcbank.com mentioning the issue along with the complete address of the branch (from below URL) where the request was submitted, to enable us to assist you further. https://www.hdfcbank.com/branch-atm-locator

            -Manoj
            HDFC Bank Customer Assistance
            Hi team,

            Inhave charged with wrong amount. Branch people tild me that card is free no charges apply on it. Can you explain why i have charged below amount.

            Withdrawal236.00
            Cheque/Ref No.MIR[protected]
            NarrationCard Re-issuance Fee 220618-MIR[protected]
            Value Date26 Jun 2018
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              S
              Shivaprasad Pirimilla
              Jul 6, 2018
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 421302

              Hi,

              Incident date : 8 june 2018 & 9 june 2019

              Current complaint no: PUNN[protected] -- old complaint no --MUMP[protected]

              I have raised a complaint about fraud transaction is done via Paytm with my debit card made by anonymous person.

              I explained HDFC phone banking officer more then 3 times about " fraud transaction done via Paytm which I was not instructed to pay" if you think the transaction done via my wallet then I attached my paytm statement copy for your reference.
              Even I was not sent an email or called HDFC to set auto payment. also, I received a message on 9 June which 2nd transaction date. even I was not received first transaction message from HDFC bank.

              Also, I was not received any OTP from the bank about the transaction.

              even I was not sent any email or called them to set any transaction.

              as per last email, from HDFC team closed my complaint no or service no: MUMP[protected] with above reason I provided HDFC earlier. which I was not expecting from your end.

              Those 4000 rupees are my 10 days salary. please help me.

              regards,
              Shivaprasad pirimilla
              Contact : [protected]
              Email id : shivaprasasd.[protected]@gmail.com
              +1 photos
              Aug 10, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

              -Manoj
              HDFC Bank Customer Assistance
              Sir HAJIPUR hdfc bank manejor Mr shambhu Ji abused me and threatened me unhone mera loan pass karne ke liye paisa demand kiya Jo mei nhi diya isliye wo mujhe bole tera loan kavi pass nhi hoga kindly sir action le kisi aur Public ko problem n ho my mb no [protected]
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                R
                raj199064
                from New Delhi, Delhi
                Jul 6, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110043

                [protected]N
                Status
                DISAPPROVED
                Remarks
                DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

                Hi this is my third time i applied for hdfc card and its disapproved as my cibil of 758 there is no reason to decline but without any concrete reason i have been disapproved my refrence no is [protected]N
                +1 photos
                Aug 11, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 06, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share the complete 16 digit application reference number along with the mobile number and e-mail id provided in the application to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  J
                  Jagadeswaran D
                  from Perumbavoor, Kerala
                  Jul 6, 2018
                  Resolved
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                  Resolved

                  DEAR CARDMEMBER, PAYMENT OF Rs. 5438.66 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 0123 THROUGH Autopay ON 4-7-2018.

                  My account was debited with the amount of 5438.66 as an auto pay for the cc payment card ending with number 0123 which is not mine. Auto pay option should be authorized by the owner of the account.

                  I still got the message to my number [protected] and which is not secure for a customer.
                  Aug 6, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 06, 2018
                  Updated by Jagadeswaran D
                  'HBL=[protected]' Web - Salary Accounts - Unauthorised Transaction - Unauthorised Transaction
                  Jul 06, 2018
                  Updated by Jagadeswaran D
                  'HBL=[protected]' Web - Credit Card - Statement Related
                  Verified Support
                  Jul 06, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    @
                    @vikram
                    from Bindki, Uttar Pradesh
                    Jul 5, 2018
                    Resolved
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                    I was a user of hdfc salary account till 2017 jan but afterwards i joined another company as well another bank salary account but now hdfc salary account is not in use and when i was about to close the account, then there negative amount and that is totally unfair because i've not used that account in a long time and i am not able to pay such amount.

                    I want to close this salary account and don't want to continue with hdfc further.
                    Aug 17, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Jul 11, 2018
                    Updated by @vikram
                    As per RBI rule, no negative balance should be there in any saving account, then why it is so?

                    If you are imposing the same and could not resolve, I've to take another action.

                    Further I didn't want to continue with HDFC bank and with their services and I will not pay a single penny for any thing. I just want to close my account anyhow.
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                      D
                      Deepa Krishnareddy v
                      from Bengaluru, Karnataka
                      Aug 28, 2018
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                      HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.   Replace all
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        Gangadhar Reddy
                        from Guruvayur, Kerala
                        Jul 5, 2018
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                        Address: Vizianagaram, Andhra Pradesh, 535002

                        I am hdfc credit card holder, two days back i received my credit card still i didnt open the courier and didnt done the first time transaction in atm to activate it, but i was debited with rs. 1399/- from my credit card number ending with 7330 with out my concern,
                        I am not interested about this service and dont want this membership any more so cancel my membership and refund the debited amount of rs 1399/-

                        Name : rikka gangadharreddy
                        Mobile : [protected]
                        Credit card ending : 7330
                        Relationship no : 4796120
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sreelatha Katta
                          from Bengaluru, Karnataka
                          Jul 5, 2018
                          Resolved
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                          Resolved

                          Address: 560100

                          It's been 2 weeks, i have applied for personal loan. I am tired of calling the agent as well as the manager about it. The documentation is also done. Not even able to connect to them.
                          I am adding here their names and numbers,
                          Mohen — [protected] — agent who collected my documents
                          Kavya — who callled me and asked me to submit the documents
                          Srinivasakv2hdfcbank.com
                          Aug 5, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 05, 2018
                          HDFC Bank Customer Care's response
                          Dear customer,

                          We'll look into that for you. Please write to [protected]@hdfcbank.com with Loan application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Manoj
                          HDFC Bank Customer Assistance
                          There is one tranx of Rs 900 for debit as well as credit againt "HEGIC-CRDT SHLD & FL CVR-" and it also strated EMI for Rs 900/-. Debited on 27/06 & Credited on 28/06. Please revert all this tranxs and EMI requested. As I din't make anything for the same.

                          M. no[protected]. Please contact asap and update.
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                            rajeev saxena1986
                            from Mumbai, Maharashtra
                            Jul 5, 2018
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                            Address: 768212
                            Website: [email protected]

                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9411 without my concern on date:04/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                            Oneassist relationship number : 3319901
                            Name :- rajeev saxena
                            Mobile no. :- [protected]
                            Credit card number ending :- 9411
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Rajeev,

                            We are sorry for the inconvenience caused to you.

                            As requested by you we have initiated the cancellation process vide service request number - 3319901. Your refund amount 1399/-will be credited in your account within 5 to 7 working days.

                            Regards,

                            Sophia,

                            Team OneAssist.
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                              D
                              dharamvir2007
                              from Noida, Uttar Pradesh
                              Jul 5, 2018
                              Resolved
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                              Resolved

                              Address: 110083

                              Hi i failed to make my credit card payment for two months resulting my account on hold. I have been trying to contact the collections department but no body is able to assist me. I never declined to make the payments and the delay in the payment was due to have no job for past 6-8 months. I have sent multiple emails to [protected]@hdfcbank.com and [protected]@hdfcbank.com to deduct my minimum payment and release rest of the amount promising making future payments on time but no one has reverted so far. The account has been put on hold since 04 july. Please help me getting my account unhold. I shall be thankful to you. My customer id is 25005262 regards dharamvir ph. No. [protected]
                              Aug 7, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                              -Anay
                              HDFC Bank Customer Assistance
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                                mohadikaramit
                                from Mumbai, Maharashtra
                                Jul 5, 2018
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                                Address: Nagpur, Maharashtra, 440002

                                I was mis-sold hdfc life insurance, bharti axa life insurance & future generali life insurance policy by a agent he sold me polices on the promise of loan but till date i did not receive any loan from company. Now when i approached to the company. Hdfc life insurance is telling me that customer did not cancel this policy in freelook time but i shared them more than 45 call recordings then also they are saying they did not find any thing wrong in this policy.
                                HDFC Life customer support has been notified about the posted complaint.
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                                  Ghynahj Hagwg
                                  from Belthara, Uttar Pradesh
                                  Jul 5, 2018
                                  Resolved
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                                  Resolved

                                  I had tried to withdraw 4000 rupeer current balance was around 2000 and ledger balance is 100000+ but my money is not withdrawl and i get witten that insufficent funds
                                  How can i withdraw my ledger bal from atm machine
                                  Can i do it or not
                                  Give me answer
                                  Am i able to withdraw my money from my account
                                  Is ledger balance is my money
                                  Am i able to widhdraw it
                                  Aug 5, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  I have submitted attached letter along with credit card closure form dully signed today to hdfc bank ltd, mall road, ludhiana
                                  and also clear all outstanding as per customer care, because i have not received credit card no.3644 which bills are being sent.

                                  So now i will not entertain any bill.

                                  money withdrawal - Comment #3148072 - Image #0
                                  I have received a Message "ACH Debit mandate registerd for Rs.123890/- in A/c No XXXX 4169 For HDFCLTD with UMRN No. HDFC[protected]".

                                  I have not approved any such debit request till now... Just want to know what the hell is wrong with HDFC message system.
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                                    princeegeorge
                                    from Agra, Uttar Pradesh
                                    Jul 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: 110078
                                    Website: Loan status

                                    Mail sent to bank but no reposne

                                    Hi team,

                                    My concern is regarding aan no. [protected] which is also closed from merchant side i have a confirmation which was mailed to you wherein my account has been debited with installment of 1921 for which i am looking for a refund.

                                    And you guys shamelessly sending me same mail again and again please see the issue and close it.

                                    Below are the details to confirm that the refund has been successful: from flipkart

                                    Refund date and time:18 may 18, 08:23 pm
                                    Bank transaction id:[protected]

                                    Amount deducted from my account
                                    Aug 5, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 05, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to forward us the confirmation email for closer of the Loan on [protected]@hdfcbank.com in order to assist him further with ref ID: TTU[protected].

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      K
                                      kk kaushik
                                      from Delhi, Delhi
                                      Jul 5, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110091
                                      Website: [email protected]

                                      A/c no [protected]: cheque deposit on 13/3/2018 o[censored]sd251.00 not entered in my account till date
                                      Dear sir,

                                      I deposit a cheque no:[protected] of pnc bank, usa, o[censored]sd 251.00 on dated 13.03.2018 in hdfc bank, branch: jasola, new

                                      Delhi. The above said cheque is not encash/ entered in my account till date.

                                      I visited jasola office. The related official confirmed that said cheque cleared & come to jasola office, but they are enable to entered

                                      In my accounts till date and making different types excuses every time.

                                      You are requested to kindly look in to the matter & do the needful immediately.

                                      Thanks & regards

                                      Yours sincerly

                                      Ankit kaushik
                                      Mob: [protected], [protected], [protected]
                                      Mail id: [protected]@gmail.com
                                      Aug 5, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 05, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that you have received response vide reference number[protected]. You may write back on the email in case of any further clarification.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        A
                                        abhisheklr2006
                                        from Gurgaon, Haryana
                                        Jul 5, 2018
                                        Resolved
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                                        Resolved

                                        Address: 122002

                                        Hi,

                                        I buyed a daikain ac in hdfc emi from reliance digital sector 29 gurgaon. There was a hdfc sales represtative in the shop he told me that if you buy daikain ac with hdfc bank you will get 2000 cash back. Cash back will be come directly to your bank after 3 emi deduct from your bank. It almost 4 month completed but there is no cash has come to my bank account. I have rasied a complain in bank but no postive response they told me it not showing anyhting in your loan account for your cash back.. Hdfc bank has cheated me and other custmer also like me. They are fooling customer in name of cash back.
                                        Aug 19, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 05, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your complete concern, Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Anay
                                        HDFC Bank Customer Assistance
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