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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026

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Address: 148022

My self Inderpreet singh policy no.90464073.i have submitted bills and documents for claim on 16/06/18.i have receved letter from you in which you required some more documents to further process the claim. but i don’t want claim from you.kindly return my original documents and bills to patiala hdfc life branch.i will collect documents from them. i will be very thankful.for communication plz call me.
yours faithfully
Inderpreet singh
[protected]

Aug 16, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Jul 13, 2018

Updated by inderpreet4 i hv marked mail many times and contact customer care but no one solve my query kidly solve my query and call me on [protected]

Verified Support

Jul 16, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.

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Address: Nashik, Maharashtra, 422006

Dear customer care,

Without any information bank has deducted 200 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number :[protected]

Transaction details :
Reference number : MIR[protected]
Deducted date : 12 JULY 2018
Amount : 200

Jul 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560019

I have an ECS running out of my Savings Account in HDFC for the last 5+ years. Last month I forgot to maintain the required balance in my account and the ECS bounced. I realized this and immediately transferred the required amount to my account. HDFC has charged me Rs. 590 x 11 = Rs. 6490 in total as "ECS Debit return charges" without any email intimation (at the least)

I called the HDFC customer care - who insist I visit my branch for reversal of these charges. I am currently traveling and I will be back in India only in 6 months time. How can I physically visit the branch? I need a resolution over the telephone, please.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Firozpur, Punjab, 142047

Hi Team,

I am ex.employee of HBL Global Pvt ltd. I joined @ 30 jul 2014. My details furnished below for your kind reference.

Now I would like to get my PF Settlement. Kindy send me the details of the
same and send the PF Settlement application also.And where to send & what are the documents requried.Plz send to my Email ID: [protected]@gmail.com

My Name - Daler Singh
Employee No. - D11413
Location Worked - Punjab, Ferozepur(zira) for HDFC BANK LTD
Date of Joining - 30 jul 2014

With Regards
Daler singh
91+[protected]
Punjab

Aug 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us at: exit.[protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

Anay
HDFC Bank Customer Assistance

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Address: Hoshangabad, Madhya Pradesh, 484110

On 12/07/2018 Rs 177 deducted from my account number [protected]
when i saw detail i found my account debited rs 177 with transaction showing
3RD PARTY CASH TXN INC GST 090718-MIR[protected]
I dont know about this deduction
please confirm n reverse amount to my account.
As informed by bank rules their should be none deduction at minimum balance of rs 5000
only a annual charge deduction in account annualy so why this charge deducted without any reason and acknowledge.
Even my balance was not less as bank rule.

Aug 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our official, Mr. Amit Mishra has contacted you and addressed your concerns. Should you require any further assistance, you can contact Mr. Amit Mishra at [protected] or amitsuresh.[protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance

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Address: 173025

Website: Hdfc

My castmar id 40849907and a/ c no [protected] sir17 Jun ko upi transaction Hui Jo ki wrong accaunt no pe ho gyi ye transaction SBI dindai mukes ke name see paid he sir please refund my payment in my account.
Thank you
Pappu

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600041

HDFC never gives EMI Offer to convert Outstanding balance to EMI

They give emi conversion for some purchase that too like offer, not sure when they give you have this offer we have verify everytime make sure offer is there, i have used emi conversion for certain purchases

But Last 2 years i have been requesting HDFC call center person to convert my outstanding as EMI, My credit limit is 75000, i paid nearly 2 and half lakhs minimum dues for 4 years, but they dont have mercy...frustated
I get the below answer always:

"currently there is no offer for EMI conversion on your card account", its fraud. they dont give offer to outstanding balance to EMI.

There is no such offer

They wont allow to live...last four years i never get offer...

Aug 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Hi Satheesh, we wish to clarify that, HDFC Bank offers EMI facility to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. We are unable to extend emi facility for your credit card at this point of time. However the offers in the card will be reviewed on a periodic basis depending on the usage and payment pattern.

Anay,
HDFC Bank Customer Assistance

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S

satheeshchn

from Thiruvarur, Tamil Nadu

Jul 13, 2018

oh god, ... i get this same answer for last 4 years, please dont give automated scripted answer
Your bank keeps on earning...not giving opportunity to reduce the burden of customer by giving emi option.

Now i come to the conclusion,
"HDFC never gives any offer to "convert you outstanding to EMI", even after 4 years

I lost of hope of EMI conversion.

My fate..i will pay... please dont reply.. thanks in advance

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My salary account (In hdfc bank) was created through my company which i was left 1 years back, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account

I did not used that account after I left that company. The bank is sending message saying that my Account is having negative balance of Rs. -5000, I want to close the account. .

Please help me in closing the account without filling the negative balance.

Aug 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to reconsider your decision to close the account. Incase you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link https://goo.gl/ujKxY4 for address of our branches and ATMs. Addressing your concern, we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure. In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

-Manoj
HDFC Bank Customer Assistance

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Shyam123sk

from Bhopal, Madhya Pradesh

Jul 16, 2018

Can You please suggest me any way that what should I do. Can it be waived or I will have to pay all these amount

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See attached screenshots of bank transactions and receipt from municipality.
I have done on line payment of my property tax, via pura seva and paid 30411 through credit card.but it was not credited. the on line receipt from municipality says the bill of 30411 is still due. receipt

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Address: 560066

Booked bookmyshow ticket via payzapp on 9th July, yet to receive the cashback. The cashback was subject to the BINGO offer code, but having applied the same, I'm yet to receive the cashback. Kindly look into this issue with priority. Comparing to other companies, where I usually receive cashback easily, HDFC being a reputed bank, should have given the cashback, upon successful transaction.

HDFC Bank customer support has been notified about the posted complaint.

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I have submitted my ckyc on 26 june'18 and still my account no 473896 is suspended.

we had presented the CKYC form to yesterday 11th july 2018 your hdfc branch on Kapurbawadi thane between morning 11:00 and 12:00.

We later called your customer service desk and got a confirmation that the form was received and processed.

We have submitted this form twice on may 2018 and july 2018. on may 2018 after 1st submission i could start the trading and after

2 months again they update CKYC Form has not yet been submited.

i have submitted 2nd time CKYC form on JULY 11th 2018 but still i can not trade.

Whenever I send mails to you I get responses from different personnel who seem not to understand anything about this situation.

Sep 2, 2018

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Securities Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused to you in this regard.
We understand that you have coordinated with our customer care unit for your ckyc status.

Regards
Customer Care
HDFC Securities Ltd

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Hello Guys,

Today i called HDFC customer care, regarding my issue.
However 1st time call one female employee provide me the correct information on polite way also i complete satisfied her resolutions. Ans 2 times again i called customer care one male executive voice tone not polite & also he shouted me.
Executive Name -Abhinav ( Call time -12:13 pm )

My 1st Issue - Extra amount payment in credit card acount
My 2nd Issue : Today morning i have check my credit card balance is approx 19000 rs. After 1st call customer care my closing balance is approx 11000 rs, that's the reason i called 2 nd time customer care why my balance is deducated.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560066

Hi,

I had lost my Food Plus card, I am a TCS employee . I had requested for issue of new card through the portal provided by HR but hadn't received the card till date .

I have sent a mail to HDFC relationship manager but no response.

My old card has balance around 3K.

Could you please issue new card and transfer my balance .

The food card number is : 4213 xxxx xxxx 8136

Please resolve this matter asap.

My email : praneeth.[protected]@tcs.com

Aug 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your complete card number, your contact number, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Anay
HDFC Bank Customer Assistance

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Address: 500090

Hi Team,

I have applied personal loan in HDFC, i have submitted all documents and i have good credit score.

I have received a SMS saying "Personal application is now accepted"..
But when i checked the loan status i have received the following message

" Your Unsecured Loan application no.58908945 is Declined as on 10-JUL-18 as the application does not meet the internal credit norms of the Bank"

May i know why it is declined in spite of having a good credit score and good payment history with HDFC bank..

Loan application number: 58908945
Account number : [protected]
Customer id: 66997700

Regards,
Jagadeesh

HDFC Bank customer support has been notified about the posted complaint.

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Address: 530013

I have done payment for my ACT broadband using PayZapp app through Bharat QR Code, but at the time of payment, the QR code displayed has been expired, but the payment was done to that code (as shown on app). The payment done was not updated on the merchant's side. I request you to refund my amount asap. Kindly do the needful regarding this issue.

Date of Issue: 10/07/2018, Tuesday
My ACT ID: 11275751

HDFC Bank customer support has been notified about the posted complaint.

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I just want to cancel my One Assist plan and ensure the confirmation through the mail. If any money reduction will happen in my credit card then it would not acceptable and you should refund it because i don't want this One assist plan anymore.

Membership Number : 4663907

Plan Name : Enhanced WA Privilege Single Plan

Mail : [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 12, 2018

Hi Antony,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 3343037.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

A

Antonyxavier

from Bengaluru, Karnataka

Jul 17, 2018

Hi,

Send the One Assist cancellation confirmation to my email id : [protected]@gmail.com.

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Address: Thane, Maharashtra, 421201

Hi,

I have submitted KYC required document to hdfc securities off Ghatkopar on Friday 6th july 2018 its 4 working days completed and trading account is still suspended.

When I give call to Ghatkopar branch[protected] they ask me to call hdfc securities customer care[protected] and securities says it will take more 3-4 days to do KYC.

No one is taking the responsibility. no seriousness towards the work.

it takes 25mins to connect with hdfc securities and getting no response.

Do not open your trading account with hdfc securities.

Sep 3, 2018

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"

We will be happy to assist you.

Regards
Customer Care
HDFC Securities Ltd

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Address: 400105

I did a transaction on 7th July where amount was debited twice from my account. I received refund mail from IRCTC but amount is not refunded yet. My reference id is[protected]. Even calling customer care.. Is failing every time, not even connecting. This way support you people provide? Even on chat box it seems like robot is sitting.. Who understands nothing. Refund my money back

HDFC Bank customer support has been notified about the posted complaint.

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Address: Jhansi, Uttar Pradesh, 284305

I m.S. Aruldhas apply life time free credit card for cpmf personnel application no.Cc33772601, credit card not received till date and recharge my mobile no. [protected] rs.100/- p.M. And credit card charges message received me by hdfc . So i want cancel my application for issuing credit card and stop recharge my mobile no.[protected] rs.100/- p.M. And all type unwanted messages of deduction charges stop immediately .

From : m.S. Aruldhas
cis[censored]nit, ptpp parichha
distt: jhansi (u.P.)

Aug 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that smartpay service was activated on your credit card accordingly the bill payment was done from your credit card. We observe that based on your request the Smartpay service towards BSNL bill payment has been cancelled.

-Manoj
HDFC Bank Customer Assistance

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Address: Rangareddy, Andhra Pradesh, 500070

Website: one assist

Dear Team,

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back.

Please deactivate and refund my money asap
Name: D SUJITH KUMAR,
One assist relationship no: 2307478
Hdfc credit card no. XX1688
Mobile no: [protected]
Email : sujithkumar.[protected]@gmail.com

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 12, 2018

Dear Sujith,

Greetings from OneAssist!!!

We can see that you have raised a Card blocking claim with us on 12th July, 2018 with the service request no.3342563. Hence, we won't be able to cancel your membership.

If you have any further queries, please contact us at [protected]@oneassist.in or call us at or call us on[protected].

Regards

Deepali
Team OneAssist

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