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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 931

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S
Sk27iu
from Hyderabad, Telangana
Jul 3, 2018
Resolved
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Address: Hyderabad, Andhra Pradesh

I was working for oppo mobiles they opened a salary account in hdfc and i was getting my salary. Regularly. Account was opened in 2015 and after fee months i leaved that company
And now what hdfc did is converted my salary account to saving without informing or alerting me and they started charging 600 per month for not maintaining minimum balance and now it's 6998/- approximate 7k
What should i do now

Hdfc a/c no# [protected]
Customer id# 69929112
Branch: banjara hills road no 3

Contact# [protected]
Aug 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance
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    D
    disha27
    Jul 2, 2018
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    Address: Ahmedabad, Gujarat, 380013

    Cancellation of one assist membership i am a hdfc bank credit card holder. Today i got a sms that "thanks for choosing one assist plan.. Plan fee will be debited in your card statement... The bank has auto debited rs. 1399/- from my credit card number ending with 4047 without my concern on date:02/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- oneassist relationship number : 2073857 name :- devendra ramchandra sawant mobile no. :- [protected] credit card number ending :- 2602
    Email id: [protected]@gmail.com
    Mobile no: [protected]
    Alternate no: 001 - [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ravi Govindashetty
      Jul 2, 2018
      Resolved
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      Resolved

      I have a personal loan with HDFC and is running from last 7 months.
      Few days back I have applied for top up loan for my personal reasons.
      The loan amount of 529058 is approved and they called me for confirmation then I asked them to wait for 2 days time for my confirmation regrading my deision to take loan or not..The next day itself the loan amount of 529058 is credited to my account without intimating me and without taking my signature on loan agreement.
      Now I dont want this top up loan of 529058 and it has to be reversed to the bank.
      Aug 3, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We're sorry to hear that. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        R
        Ravikumar Somasi
        from Hyderabad, Telangana
        Jul 2, 2018
        Resolved
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        Resolved

        I purchased google pixel 2 phone from technovision on 28.01.2018, using hdfc bank credit card, as there was a cashback offer of rs 8000. Chargeslip of hdfc bank clearly states that i am entitled for a cash back of rs 8000, with in 90 days from the date of purchase. Image of charge slip attached. However, i did not receive it so far. My several calls to the back were waste of time and no one is giving proper response. Similarly, i purchased one iphone 6 from technovision on 11.02.2018, again using hdfc credit card, as there was a cashback of rs 7000. Charge slip of hdfc bank clearly states that i am entitled for a cash back of rs 7000, with in 90 days from the date of purchase. Image of charge slip attached. However, i did not receive it so far. My several calls to the back were waste of time and no one is giving proper response. I am cheated by the back and request for getting this resolved by getting my cash back amounts offered by the bank.
        Aug 8, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments and observe that cash back of Rs.8000 was credited to your card account on April 24, 2018 and this credit reflects in your May 2018 statement. We also confirm that, cash back of Rs.7000 was credited to your card account on May 19, 2018 and this credit reflects in your June 2018 statement.

        -Manoj
        HDFC Bank Customer Assistance
        MY NAME IS KULDEEP. MY DOB IS 12/02/1989. MY LOAN NO IS 37630002.I PAID TOTALLY AMOUNT INCLUDING ALL INTEREST 7 MONTH AGO BUT I DIDNOT RECEIVE MY NOC STILL NOW. PLEASE HELP ME.
        my number is [protected]. my email id is berwal.[protected]@gmail.com
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          S
          sreekanth m pillai
          from Delhi, Delhi
          Jul 2, 2018
          Resolved
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          Resolved

          Dear Team
          I am sreekanth m pillai.I booked a ticket from bangalore to kochi via redbus app.While doing transaction, i selected payment mode through TEZ. Transaction was succesful but booking was unsuccessful. I called both the redbus as well as tez customer care. Both were saying money has been debitted from my account. Red bus cutomer care told that they are unable to fetch my refund success but agreeing that money was debitted from my account. I called the hdfc cutomer care. They told that money was debitted from my account for the booking. They told that they will raise an enquiry regarding my loss of money with redbus.They gave a phone message regarding my enquiry. The message was" We acknowledge your complaint Reference ID 1573272 for purchase done on 04/05/2018 for Rs 2835 disputed amount Rs 2835. But till now i didnt get my money back and no response from their side..
          Kindly look in to my issue and do the needful
          Aug 8, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 02, 2018
          Updated by sreekanth m pillai
          The given credit card number is wrong. I gave my debit card number as my credit card number
          Verified Support
          Jul 07, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We had taken up the issue with the merchant bank. The merchant bank has represented stating transaction is valid. They have provided valid proof of transaction which proves the same. Kindly write to [protected]@hdfcbank.com, in case you require any further clarification.

          -Anay
          HDFC Bank Customer Assistance
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            P
            Pragathi Palanivel
            from Bengaluru, Karnataka
            Jul 2, 2018
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            Hi team,

            This is related previous complaint id for reference as followed : 1975071.

            I just want to cancelling the one-assist membership. I have already complained twice on the same. Then also there is no response on that even i have updated my registered phone number as well through mail to [protected]@oneassist.in. Amount of 2999 has been deducted from my account.

            Please consider this as priority and refund the amount as well.
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 06, 2018
            Updated by Pragathi Palanivel
            Hi Team,

            Can i get any update on this issue.
            TID No 44067993, 44067994' 28 june we swipe 20000 Rs and 5000 Rs.we are not received money in our account.we made complient in customer care 25 times no response .we have settlement copy.what is the solution
            My account number [protected]. please cancel membership and refund money.
            Dear Pragathi,

            Greetings from OneAssist..!

            We deeply regret for the inconvenience caused to you & appreciate your patience.

            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

            Should you require any further assistance, please reach us at[protected].

            Regards,

            Brij

            Team OneAssist.
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              P
              Pawan Paroha
              from Ashoknagar, Madhya Pradesh
              Jul 2, 2018
              Resolved
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              Resolved

              Address: Katni, Madhya Pradesh, 483501
              Website: Www.hdfc.com

              Respected sir
              My salary deduct 3 month HR me attendance sheet report galat send kiye h camera report check kervai ye system me AID Lock ker diye h 10-12 day ki attendance shortage ker ke Hr me report kerte h jise salary cut jati h
              HR Department acton le employee ke sath galat na ho.
              Emp. Code. 186210 Pawan Kumar

              Sir yaha Meri productivity low kerke nikal ne ki Puri koshish me lage h krapa ker is chrakraveiw se nikal ke kahi other branch me set kare near location per quick solution kijiye.
              Aug 11, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

              -Anay
              HDFC Bank Customer Assistance
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                K
                karmegam GANESAN
                from Tindivanam, Tamil Nadu
                Jul 2, 2018
                Resolved
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                Resolved

                Address: 636009

                Hi

                Good afternoon

                My fastag is not working normally, they have to come with a hand held machine near the strip to recognise
                On repeated omplaint the toll booth personal asked to replace the same
                Can you provide me with replacement sticker please

                Customer id :
                [protected].
                Driving licence no. :
                Tn[protected]
                Name :
                Ganesan karmegam

                Many regards
                Ganesan
                [protected]
                Aug 14, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your Fastag reference number, error message and the reference id TTU[protected]. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                -Manoj
                HDFC Bank Customer Assistance
                My Ref no is[protected], but amount is not credited in my bank account.
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                  J
                  Jiyamul
                  from Hyderabad, Telangana
                  Jul 2, 2018
                  Resolved
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                  Resolved

                  Hi,

                  I receive at least 5-10 HDFC personal loan call from different numbers though I have applied for Do Not call through their website. Actually, after submitting this form number of calls are increased rather decreased. Everytime, I ask them to remove my number from the database, again next person calls me. It really frustrating to receiving so many unwanted calls during my busy schedule. Please help me to stop this. I have applied DND in everywhere from promotional calls but not working.

                  Thank you for your help.
                  Aug 5, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 03, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share with us your contact number and the caller details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Renu0345
                    from Agra, Uttar Pradesh
                    Jul 2, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110019

                    Dear Sir,
                    I am a Customer of HDFC Bank i have read so many articles about the reality of 10 rs coin, i also received msg from RBI that all the 10 Rs. coin are valid currency and it should be accepted by all. keeping this thing in mind i always accept 10 rs coin. but one day when i went to HDFC kalkaji NEW DELHI branch for depositing money they refused to accept coin and they told me that it is fake.
                    kindly give me the guidelines about the 10 ₹ coin and i also want the clear reason why the bank is not accepting the coins, in News the RBI says that the bank will accept these coins but they are not accepting.
                    I have attached the address also.

                    HDFC BANK
                    SN 1 to 4, Gr Flr, DDA Shoping Cplx, PN/2, Vikas Plaza, Kalkaji, New Delhi, Delhi 110019
                    Aug 6, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 04, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Your contact details & Complete address of Branch where the issue was faced as per website (Along with IFSC code) and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information.

                    -Anay
                    HDFC Bank Customer Assistance
                    Iwent to HDFC Marcela, Goa branch for depositing money they refused to accept coin of Rs.10.
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                      A
                      Ashwini Shrawage
                      from Khuldabad, Maharashtra
                      Jul 2, 2018
                      Resolved
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                      Resolved

                      I had done 3 prepaid mobile recharges on[protected] using offer code of 50% cashback upto Rs. 100/- using a promo code "FLASH" at payzapp. I haven't received the cashback since 8 days. This is second time of no cashback with me. There is no direct complaint facility in Payzapp. The amount maybe petty but the trust between bank and customer is what hampered. I am really disappointed with this service and will escalate the matter if my cashback is not processed.
                      Aug 8, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to please provide us your registered contact details & transaction details on the below Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it.

                      Anay,
                      HDFC Bank Customer Assistance
                      Jul 04, 2018
                      Updated by Ashwini Shrawage
                      Ref. id not shown above. How to view ?
                      Jul 06, 2018
                      Updated by Ashwini Shrawage
                      Response of Mr. Anay could not be read correctly. It shows as:

                      We regret the inconvenience caused. We request you to please provide us your registered contact details & transaction details on the below Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it.
                      ...
                      As your ref ID PZ is protected, could not be read, how can I submit my transaction details on the given link?
                      Response of Mr. Anay could not be read correctly. It shows as:

                      We regret the inconvenience caused. We request you to please provide us your registered contact details & transaction details on the below Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it.
                      ...
                      As your ref ID PZ is protected, could not be read, how can I submit my transaction details on the given link?
                      I am regular user of HDFC Pay zapped application The said app is not working for last 10 days Reference given to me is ID PZ[protected] pl look into it at the earliest & help me to use it or else I shall surrender my card to the nearest branch veena
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                        A
                        anandthacker
                        from Kandla, Gujarat
                        Jul 2, 2018
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                        Address: Kutch, Gujarat, 370201

                        We are facing lots of problems with account & branch people also we are getting Fraud Commitments by Managers &
                        after that no Result of our issues.
                        1. Debited “Cash Deposit Charges” in our both accounts in 2017-18 year. Once we came to know about this
                        charges in Bank Statement, we had word with RM & Manager of Gandhidham Branch.
                        They promised us to Return the charges in account in 45 days & after too many follow ups done Nothing.
                        After that they have promised to return 50% amount in account (that is due to they are not getting Approval
                        from Higher Authorities to refund Full amount) we have consider their request & allow them to refund 50%
                        amount. Still after many follow ups we got Nothing.
                        As per Govt policy & Guidelines, Without any Information Bank have no rights to deduct any amount in
                        account.
                        2. We have EDC Swap machine, We are paying EDC Rentals, % of amount with all transactions as per Bank
                        Policy. Without any Information Bank started to deduct “Settlement Charges” every day.
                        Again same problems, follow ups – No response from Branch side. If bank makes some changes in system so Bank
                        need to inform each & every customers by SMS/Email/Letter according to my best knowledge but in our case No
                        Communication from Bank – Just deductions of charges all the time & fake commitments but No Reversals of any of
                        charges.
                        3. We are having CC account with 20, 00, 000 Limit, we are paying Interest every month regularly, we had
                        Submitted property Insurance in 2016-17 after any confirmation in 2017-18 we have got debit for HDFC Ergo
                        Insurance charges. We have not signed any of the document & not given permission to deduct amount for Property
                        Insurance Bank deducted amount.
                        4. This is our 3rd Year renewal & our Manager committed to decrease Interest rates for our CC loan (8% to 8.5%)
                        without any condition, and today we have got the Sanction latter of 11.35% Interest rate. We went to branch for
                        asking the reason & Manager replied that if you have 3 Saving account in our Bank then only we can approve 8% to
                        8.5% rate. That’s our Business policy & all.
                        Without any Information Bank reduced Cash Deposit charges limit from 10 Lac PM to 2 Lac PM
                        Account details as below :

                        We are having Current & CC account with HDFC Bank – Gandhidham (Gujrat) branch on the name of “SIDDHIVINAYAK MENS WEAR” as below details :
                        Current account number – [protected]
                        CC account number - [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          saranvfx
                          from Bengaluru, Karnataka
                          Jul 2, 2018
                          Resolved
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                          Resolved

                          Address: 560056

                          This is disgusting, getting too many calls (Atleast 10 calls/day) from hdfc bank and their consultancies for personal loan & credit card. A day is starting and ending with hdfc call. Hope you can understand how they are irritating.
                          Kindly remove my number (+91 - [protected] from your database. Expecting from now not to get any call till i apply for loans.

                          Thanks,
                          Saravanan
                          Aug 8, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your contact details and caller details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Jul 02, 2018
                          Updated by saranvfx
                          Contact details :
                          Saravanan Jothiramalingam
                          Registered number in HDFC : [protected]
                          Jul 02, 2018
                          Updated by saranvfx
                          Im using HDFC credit card since 8 years. But often calling for HDFC credit card, personal loan. They doesn't know even HDFC customers. This is how those people work...
                          I am Hvaing HDFC Food Card, for Tata Consultancy Services Mumbai (Thane),
                          But my card is damaged, need to request for new Food Card .

                          How to apply for new Food card .

                          I am Hvaing HDFC Food Card, for Tata Consultancy Services Mumbai (Thane),
                          But my card is damaged, need to request for new Food Card .

                          Please guide on the same.
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                            S
                            Sharad satam
                            from Mumbai, Maharashtra
                            Jul 2, 2018
                            Resolved
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                            Resolved

                            Address: 400060

                            मी शरद शांताराम साटम वय 37 वर्षे राहणारा लक्ष्मी निवास 7/10, आयकर वसाहतीच्या बाजूला, मेघवाडी जोगेश्वरी (पूर्व) मुंबई नं.400060 मोबाईल नं. [protected].
                            मी 23/12/2017 रोजी hdfc या बॕकेकडून 649000/- रूपये एवढे personal loan घेतले. (A/c no.[protected] परंतु आता मला माझ्या व्यक्तिगत कारणामुळे जास्त रकमेची गरज असल्यामुळे मी मुंबई बॕकेकडे गृहतारण (Home mortgage loan) कर्जाची मागणी केली.मी hdfc बॕकेकडून personal loan घेतल्यामुळे मुंबई बॕकेकडे जेवढ्या कर्जाची मागणी केली त्यासाठी मी पात्र ठरत नाही असे मुंबई बॕकेने मला कळविले.
                            म्हणून मी hdfc बॕकेकडे कर्ज एकरकमी परतफेड करण्याची परवानगी मागितली.पण कर्ज घेतेवेळी केलेल्या करारानुसार मला बारा महिन्याच्या आत कर्ज एकरकमी फेडता येणार नाही असे बॕकेकडून कळविण्यात आले.त्यावर मी कर्ज लवकर फेडत आहे म्हणून जी दंडाची रक्कम आहे ती भरण्यास मी तयार आहे असेही लेखी कळविले.पण बॕकेने पुन्हा बारा महिन्यांचे कारण देत माझी मागणी फेटाळून लावली
                            सध्या मला मोठ्या रकमेची गरज असल्याने मी चिंतेत आहे तरी माझी समस्या लक्षात घेऊन मला योग्य ते सहकार्य करावे ही विनंती..
                            कळावे.
                            आपला विश्वासू
                            श्री.शरद साटम

                            Sent from my sony xperiaâ„¢ smartphone
                            Aug 8, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 03, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Our Bank does allow foreclosure of personal loans before the prescribed lock-in period of 12 months/12 EMIs in certain special conditions such as critical illness/ demise of the borrower, loss of employment, permanent relocation outside the country, home loan (condition prescribed by home loan grantor) - among others. Borrowers are required to produce appropriate documentary evidence in support of the application and these are considered on a case by case basis by the Bank. Otherwise, it is necessary to have the loan run for a minimum prescribed period in consideration of the costs incurred by the Bank in souring the loans and other administrative expenses. It is also not permissible to recover the costs by way of additional interest ( for unbilled EMIs) as the same is not provided in the loan agreement. In view of what has been submitted above, we once again request you to let the loan run for clause. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              Arugula Nagaraju
                              from Hyderabad, Telangana
                              Jul 2, 2018
                              Resolved
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                              My name is a. Nagaraju. I applied personal loan in hdfc bank adilabad division on dated:[protected] with reference no: 58167242. My loan was rejected on[protected]. I asked that reason to loan department. They said “in my previous loan have negative status because my friend was did the signature on my address proof document by gazetted officer and in the internal verification hdfc bank called to gazetted officer then he told i dont know that person. Because of this reason my personal loan was going to negative status and i dont that reference number.
                              So please kindly provide previous loan reference number and to close my previous loan details.
                              1. Hdfc bank ameerpet : dated[protected] loan amount 1, 00, 000.00 rs
                              Thanking you sir,
                              A nagaraju,
                              Contact : [protected].
                              Aug 11, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 02, 2018
                              Updated by Arugula Nagaraju
                              Please remove my credit card number from complaint details
                              Verified Support
                              Jul 03, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. For any further assistance and for all your Banking needs, you may please contact your sales Manager Mr. Dinesh Mekala on [protected].

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                SHARMA ENTERPRISES
                                from Jaipur, Rajasthan
                                Jul 2, 2018
                                Resolved
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                                Address: Sikar, Rajasthan, 332001

                                Dear sir,

                                We have an acoount in hdfc bank, sikar (Raj) from which we have done rs. 3 lac bank gaurantee ag. Fd.in month of feb.18, bg got expired for which was regularaly connected with bank for renewal. Bank manager received rs. 1000/- stamp paper and request letter from us but after 3 month he refused for renewal and documents. What we do in this case?
                                Aug 2, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  Priyanka Kachare Dec CV
                                  from Pune, Maharashtra
                                  Jul 2, 2018
                                  Resolved
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                                  Address: 411038

                                  My may month bill of credit card was 15347. I was pay all amount before due date 5.06.2018 at 2.00 pm and blocked my credit card at 2.15 pm with help of customer care. After that i have received jun statement that was 1371. Why bill received after all bill amount pay. How to pay this bill...?
                                  Due date of bill pay is 6.07.2018.
                                  Please help me...?
                                  How to pay all amount of bill.
                                  Aug 6, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 02, 2018
                                  Updated by Priyanka Kachare Dec CV
                                  please reply..
                                  Verified Support
                                  Jul 02, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We observe that your card is pending for reissue as we have not received request to reissue the Credit Card. We request you to contact our phone banking team and place request to reissue the Credit Card. Further, we suggest you to effect payment towards your old Credit Card number and the same shall be credited to you Credit Card account.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    L
                                    Lava Khandelwal
                                    from Hapur, Uttar Pradesh
                                    Jul 1, 2018
                                    Resolved
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                                    Address: Haridwar, Uttarakhand, 249401

                                    Dear sir,

                                    I had rescheduled my emi to 7 months from 10 months on 01.06.2018 by giving written application in haridwar office (Near main hospital haridwar).

                                    On 01.06.2018, my emi was redesigned at rs 16114 for 7 months @ 8.60% including june 2018.

                                    Today on 01.07.2018, my balance emi should be 6 months after ach deduction of emi of rs 16114 on 15.06.2018, but it still shows 7 months in my loan account.

                                    Why 1 emi is extended in my loan account? In june it was 7 months and in july it is still 7 months. Then what about emi paid by me on 15 june 2018?? Kindly correct balance emi to 6 months.

                                    Kindly correct the mistake by your account department immediately.

                                    Regards,
                                    Lavaraja khandelwal
                                    Aug 4, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 02, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    HDFC Ltd sanctions/disburses Home Loans. Pease email [protected]@hdfc.com & they'll resolve your query at the earliest.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      D
                                      Duodeep
                                      from Lucknow, Uttar Pradesh
                                      Jul 1, 2018
                                      Resolved
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                                      Address: Hardoi, Uttar Pradesh, 241204

                                      Hello,
                                      I m akash deep, customer of hdfc bank.
                                      I have my account in hdfc sandila branch.
                                      On 06/062018 timing 01:43
                                      I paid entrance examination fee of king george medical college. But somehow transaction got failed and i got notification that fee was nt submitted as my transaction was declined. Yet at same time i recieved this sms.

                                      { thanks for paying rs.2, 011.80 from a/c xxxx5635 to ebskinggeorgesmedica via netbanking.}

                                      As my trasaction was declined so why amount got deducted n still its nt have been refunded.

                                      I submitted my complaint but still no progress is there.
                                      I havent recieved my refund yet.
                                      Your service is too slow.
                                      Please, look into my case.
                                      Those money matters me alot
                                      Aug 13, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 02, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are unable to find the details. Kindly write to [protected]@hdfcbank.com mentioning your account number, date and amount of transaction, to enable us to assist you further.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        S
                                        sushma gautam
                                        from Delhi, Delhi
                                        Jul 1, 2018
                                        Resolved
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                                        Address: New Delhi, Delhi, 110014

                                        Sir/medam
                                        I have problm with my credit card payment. Total credit card loan 12652 rs emi amout is 2000 for six month but bank deduct2000 three times means total emi deduct 6000 rs 12/06/2018 and credit card also debit 10600 two times 19/06/2018 show the statment. So plz help me sir/medam.. Hdfc bank my account no is [protected]. I am very sad usge of hdfc bank becus emi amout with intrest 137 three time. Loan amount to much high intrest. So plz refund my extra amount. Thanks you read my complaint and i hope you solve my problm
                                        Aug 5, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 02, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your Credit Card, you may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

                                        -Manoj
                                        HDFC Bank Customer Assistance
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