| Address: New Delhi, Delhi, 110019 |
Dear Sir,
I am a Customer of HDFC Bank i have read so many articles about the reality of 10 rs coin, i also received msg from RBI that all the 10 Rs. coin are valid currency and it should be accepted by all. keeping this thing in mind i always accept 10 rs coin. but one day when i went to HDFC kalkaji NEW DELHI branch for depositing money they refused to accept coin and they told me that it is fake.
kindly give me the guidelines about the 10 ₹ coin and i also want the clear reason why the bank is not accepting the coins, in News the RBI says that the bank will accept these coins but they are not accepting.
I have attached the address also.
HDFC BANK
SN 1 to 4, Gr Flr, DDA Shoping Cplx, PN/2, Vikas Plaza, Kalkaji, New Delhi, Delhi 110019
Aug 6, 2018
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
HDFC Bank Customer Care's response Dear Customer,
We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Your contact details & Complete address of Branch where the issue was faced as per website (Along with IFSC code) and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information.
-Anay
HDFC Bank Customer Assistance
my number is [protected]. my email id is berwal.[protected]@gmail.com