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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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H
Harshika Patil
from Rayachoti, Andhra Pradesh
Jun 29, 2018
Resolved
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Address: Hyderabad, Andhra Pradesh, 500081

Hi,
I had lost my food plus card, i am a tcs associate.
I already block the card. Could you please check the status and issue new card. Also my old card has money in that account.
Could you transfer the amount in the new card. I am waiting for your response.
My card number: [protected]
My emp id: 1501961
Please resolve this matter asap.
My email: harshika. [protected]@tcs.com
Aug 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly share your complete address on [protected]@hdfcbank.com, so that we can dispatch the new card to you at the earliest.

-Anay
HDFC Bank Customer Assistance
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    L
    Laxmi Roshan
    Jun 29, 2018
    Resolved
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    Resolved

    Address: 560103

    I used my hdfc debit card to withdraw 1000/- at citi bank atm, on 29/06/2018 at 16:44 but money was not dispensed. I received the slip with ser no.007140 stating "0614 dispenser failure". But the money was debited from my account on 29/06/2018. I request you to kindly arrange to get back rs.1, 000/-.
    The details are as following and attached is the receipt as well.

    My hdfc bank account a/c no. Is [protected]
    Atm Id: 7901 +INTEL Marthahalli
    Time _ 16:44
    Date – 29/06/2018
    Amount -Rs 1000
    +1 photos
    Jul 10, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 30, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account details, the transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      S
      Sushil Dani
      from Delhi, Delhi
      Jun 29, 2018
      Resolved
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      Resolved

      Dear concern,

      This is to inform you that on 13th june 2018, my hdfc account is debited by rs. 826/- as depository charges.

      This is surprising for me. Same thing happend in the years from 2014 to 2016.

      I have marked a complaint mail in 2016 against these charges. And they refunded the half of the total deducted amount and they assured me that this will not be repeated in future.

      Now, again my bank account is debited against depository charges. This is serious concern. I want my money back into my bank account.

      I also want to know how my dmat account is opened without my permission. This is fraud and i will take actions against this if my dmat account is not closed immediately.

      I request you to please credit my debited amount into my bank account and close the dmat account immediately which is showing on my name.

      Waiting for your positive reply.

      Thanks and regards,
      Sushil kumar dani
      [protected]
      [protected]
      Sep 3, 2018
      Complaint marked as Resolved 
      HDFC Securities customer support has been notified about the posted complaint.
      Jul 09, 2018
      Updated by Sushil Dani
      Yet no hearing on my complaint.

      Its pathetic.

      Waiting for a call from executive of HDFC Securities to resolve my queries.

      Thanks and Regards,
      Sushil Kumar Dani
      [protected]
      Verified Support
      Jul 31, 2018
      HDFC Securities Customer Care's response
      Dear Customer,

      The debit is done by HDFC Bank - Depository Services.
      You can write to "[protected]@hdfcbank.com" or call on 61606161 with ext - 5 for further clarity and resolution.

      Regards
      Customer Care
      HDFC Securities Ltd
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        A
        Anuj415
        from Hyderabad, Telangana
        Jun 29, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Dear hdfc credit card team,

        I have done transaction on 23/08/2017, transaction id-up044558, transaction failed but amount debited hdfc credit card,. After that i called your cc. They told me to fill dispute form, i filled and mail them 28/12/2017.
        After that i called them again and again. All time they said thai it will take one more week. Still i didnt get any refund from your side and not any concern person called me. So here now i am sharing with you. So kindly look in to matter asap.
        Let me know your step taken within 3 days neither i have to raise voice on social platform ie tweet, facebook etc. As i have concern about your public value and i am long term your customer. So solve this issue asap.
        Thanks,
        Anuj kumar singh
        Sep 27, 2019
        Complaint marked as Resolved 
        Fraud
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments expressed and request you to contact PhoneBanking to know the status of dispute raised for the transaction.

        -Manoj
        HDFC Bank Customer Assistance
        Jul 09, 2018
        Updated by Anuj415
        Dear Manoj,

        I complaint here after contact Phone Banking, They were not giving ant solution, every time they told me to wait. Can You please tell me what is TAT for solotion for this kind of case . Manoj you are disapponting your customers. Its ypur responsility to raise my voice and help me out in getting my refund if this is not your policy to make fool to your customers. In this digital era you and your team is unable to find out detail of my transaction. Really disapponting.
        Sep 23, 2019
        Updated by Anuj415
        This is not resoleved, didn't revert money.
        Fraud, No one listen in bank. They have their own term and conditions. CUSTOMER CARE only goving false statement, no quality audit of call.
        My money is deducted by POS machine while giving payment, raised complaint, talked CUSTOMER CARE again and again, it's year passed, they just looted money and say sorry in return.

        These ### works only if EMI is not on time.
        Govt should take action agains all banking FORUM who are looting public day by day.
        There are no norms follows,
        Banker never polite in any bank, they polite only while selling insurance plans only.
        My Money they didn't revert, while i submitted all docs n no of calls.
        CONSUMER COMPLAINTS FORUM should highlight things To RBI and govt as everything is not going well in Banking sector. Public money is no more safe.
        @ As issue was never resolved, so mark this status with any other status.
        Hope for good.
        A salary account holder
        In your bank_HDFC
        I have applied loan of amount 500000 they
        said your loan is approved.charged processing fee of 2% around 10190rs debited from my cooperation bank account.plzsent my loan amount otherwise return my processing fee amount .

        hdfc credit card transaction failed but amount debited hdfc credit card - Comment #3142985 - Image #0
        hdfc credit card transaction failed but amount debited hdfc credit card - Comment #3142985 - Image #1
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          Y
          YASHWANTHB
          from Bengaluru, Karnataka
          Jun 29, 2018
          Resolved
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          Address: 560059

          I have been received a call from person (Sonia [protected]) describing the offer about HDFC credit card that it's a nin chargeable lifetime free card and there is no annual charges for this card. And after collecting all the documents she has delivered the card. But she activated Autopay option and linked my mobile number and started billing my mobile number. Then in second month I am getting bill generated as annual charges of 590 rupees.
          If you want to loot public amount like this indirectly it's unacceptable and against the policies that you have created. I never accept your operation like this.
          And even I tried to contact her for the inconveniences she has created but she is not at all responding to any of the calls or messages. And even I contacted customer care, they told that I am receiving callback within 2 days but I never received call till now. Then i contacted local branch officer contacts I am not getting any help on this.
          I am writing this here because this should not repeat with any of the public in future.

          I request to kindly take action against these kind of employees cheating public with fake plans. And unnecessarily looting their earned amount.
          I am adding her photo also here.
          Aug 4, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please share your Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
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            A
            Amit Chamoli
            from New Delhi, Delhi
            Jun 29, 2018
            Resolved
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            Address: Ghaziabad, Uttar Pradesh, 201012

            Hi,

            I had taken HDFC Ergo insurance for my bike(TVS Apache 180) and i met with an accident last month and claimed with HDFC team to get it repair under policy which was approved by HDFC agent.

            After that i got a call to share some bank details with them so that amount can be transferred. After sharing complete details with them i got msg that claim has been processed and link provided to see claim status when i checked the status after few days now it's showing "Approved Loss" .

            Now i am trying to reach them but they are not responding. Please help me to get my justice on priority.

            Also they are not responding my call.

            claim no. - c[protected]
            Policy no.[protected]
            Amount - 2505
            Aug 21, 2018
            Complaint marked as Resolved 
            My issue has been resolved. Thanks for your support.
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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              G
              Guru Prasad Guru
              from Bengaluru, Karnataka
              Jun 29, 2018
              Resolved
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              Address: Shimoga, Karnataka, 577201

              Hello Sir,

              My Mobile number is [protected] this is PayZapp registered mobile number and my fund is stuck in this application, And since 2 months my kYC Details are getting failed again and again around 10 times. Without any intimation and and they are not responding properly.

              Since 2 months they are rejecting without giving any intimation.

              Please help me to get it approved
              +1 photos
              Aug 3, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to please provide us your registered contact details & issue details on the below Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it.

              Anay,
              HDFC Bank Customer Assistance
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                B
                Bhargav sharath
                from Ongole, Andhra Pradesh
                Jun 29, 2018
                Resolved
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                Resolved

                I got a message

                Dear customer mandate reference no: hdfc[protected]xxxxxx issued to citibank n a with value rs. 6000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

                I applied for personal loan in citi bank,
                But that's a different scenario.
                They dedicated the processing fee and a month interest and credited the amount to my bank account.
                The emi amount is 15000.

                I'm not getting why is this 6000?
                What is that mandate ref number?
                What should i do?
                Need suggestions?
                Jul 30, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 29, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share the screenshot of message you received, your account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                So called RIC Department gives negative comments on documentation without understanding the matter. Refer app no :HBL[protected]. I do stay on my own resident from last 10 years, which is not accepted by RIC even after giving adhar card. RIC department believe every document is fabricated ignoring the fact. Please suggest way forward . ISM
                Dear Customer, Mandate Ref No:FDRL[protected] issued to Zaak Epayment Services Pvt Ltd for Rs.100000.00 with 'as and when presented' frequency is received for processing today.Please contact [protected]/[protected] for more details-Federal Bank..
                I don't understand why i'm receiving this message and what this means.
                I don't want hdfc to process this amount or request.
                Please help.
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                  M
                  mohamed kalifa
                  from Bengaluru, Karnataka
                  Jun 29, 2018
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                  Address: Bangalore, Karnataka, 560099
                  Website: hdfc

                  I am using hdfc credit card, i purchased some items around 42 k, this bill generated on nov -2015, after that nothing is used from this card,
                  Till this month i am paying monthly minimum due amount min 1500~1750 almost 31month i paid (~1600 *31=49600) and
                  One bulk payment 10000, total paid 59600 inr

                  But still i am asked to pay 37200 inr as a due amount, bank peoples are forcing me to pay

                  Card no :[protected]
                  Name : mohamed kalifa
                  Contact no : [protected]

                  Please help me out from this issue
                  Jul 30, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 29, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. For any further clarifications in this regard, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://goo.gl/S6rqm1

                  -Anay
                  HDFC Bank Customer Assistance
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                    M
                    Mitul Jain mj
                    from Panipat, Haryana
                    Jun 29, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110035

                    Hi team,

                    I’ve tried numerous times to get in touch with a representative over call but couldn’t. There have been numerous charges on my card. The first one is on 10-jun which is for 700₹ for non maintanance which happened last month as well. I told the lady last time that i had to left my job in nov 17 because i was on bed rest for 4month coz i met with an accident. Lady said the charge will get reversed and will be converted to salary account but again this month there is a deduction for 700₹ on june 10. That’s not all now on 28jun there is another deduction for 500₹ narrated as eaw however i just did two non-hdfc bank transaction for that there is already the deduction for 23₹ twice then why 500₹ again. I have been connected with hdfc for a long time and never faced any problems in past however in last 6month its been the worst experience with you guys. Representatives just disconnects the call while talking. Kindly revert at the earliest.
                    Aug 1, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      E
                      eligeti
                      from Kenduadih, Jharkhand
                      Jun 29, 2018
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                      Address: Hyderabad, Telangana, 500020

                      I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the company.
                      And who the hell are you to care about me? I want my money back! Don't dare to do this again.

                      Please deactivate and refund my money asap!

                      Name: rohit prabhakar eligeti
                      Hdfc credit card no. [protected]
                      Mobile no: [protected]
                      Email : [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Rohit,

                      Greetings from OneAssist,

                      We are sorry for the inconvenience caused to you.

                      We request you to kindly mail us your membership details or the Bank NEFT details along with the bank statement on [protected]@oneassist.in so that we may be able to initiate your cancellation process.

                      Awaiting your response,

                      Thank you,

                      Regards,

                      Sophia

                      Team OneAssist.
                      Hello Sir,
                      i applied in RITES IPO on 21-June-2018
                      and also i checked total amount of IPO is displayed on hold amount section on 21-june-2018 but today(23-June-2018) i check my application not founded.
                      i need proper reason for that why and as per RBI rule i want file complaint for that so please provide all log details
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                        A
                        aayush Prajapati
                        from Mau Aimma, Uttar Pradesh
                        Jun 28, 2018
                        Resolved
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                        Resolved

                        Address: Kushinagar, Uttar Pradesh, 274406

                        Sir is very sorry to tell me that your bank employees have not opened my account. I had already given money to your employees. They called me at my office several times but every time i had to go back disappointed i had to return. And in the last they returned my money and did not open my account. I had heard that your bank offers very good service. But now i think i was probably wrong. I want to take any action on this compliant as soon as possible.
                        Aug 2, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your account application number, mode of application, date of application, complete address of the branch, complete name and your contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of mail so it'll help us track e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          snehashish banerjee
                          from Jamshedpur, Jharkhand
                          Jun 28, 2018
                          Resolved
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                          Resolved

                          Dear sir/madam,

                          Sub: no-objection certificate

                          I was purchase a bajaj discover 112cc on april 2006, from hp to centurian bank of punjab, my all emi was completed on time. But i am not received my noc.
                          My scooter register no. Jh05n8781, engine no. Dxebml58241, chassis no. Md2dsdxzzmal57448,

                          So that please, releases my noc certificate & gives is to me through e-mail as early as possible ([protected]@gmail.com). Or my address: k-21/7, double road, (Plaza), telco colony, jamshedpur-831004

                          Thanking you,

                          Yours truly,
                          Snehashish banerjee
                          +1 photos
                          Jul 31, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 29, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            EmmanuelBhosale
                            from Pune, Maharashtra
                            Jun 28, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 401136

                            I have been getting calls for credit card payment department to pay off my over due balance, I had requested them to give me a full and finale amount to pay it off, so the supervisor told my to make a minimum payment of Rs4600 and then to come down to the main head office branch which is at band-garden, Pune, which I did. When I reached the branch, they told me to go on the 3rd floor and from the 3rd floor they told me to go back the ground floor were the office is, so I spoke to a person from the branch he told me to call up the credit card customer care and they would give me a settlement amount, but when i spoke to the customer care, they told me over the call that they cannot give it and need to speak with the branch people. I was very frustrated and came back. Then later on I made a payment of Rs20000 and thought of doing a settlement again, but the credit card customer service people which sits at the head office branch bund-garden road are just not willing to help and threatening me that they would send collection agent at my place.
                            Request you to please help me out with this kind of harassment.
                            The total balance is of Rs85500 around, I can pay off Rs55000 and settle it off. Require your help in this.

                            Regards,
                            Emmanuel bhosale
                            Aug 3, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 03, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. We request you to share the details of the Branch that you visited and the name of the executive whom you spoke with. You may send the details to [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              shubhamsaini101
                              from Gurgaon, Haryana
                              Jun 28, 2018
                              Resolved
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                              Resolved

                              Address: Karnal, Haryana, 132001

                              Today, i have got really bad experience from hdfc bank (Main branch, kunjpura road, opp mahabir dal hospital, karnal). Why i say “from hdfc bank, because even your one employee do represents you”.

                              A few days ago, i had visited in your karnal, main branch as a new customer for the purpose of opening my demat and trading account. And after some time my synergy was well settled with axis bank. And when today, i received a call from one of your employees. I don’t know her name and when i tried to ask her. She was completely refused to tell me and said exactly (Naam puch kaar kya karoge) what will you do asking my name. But i have your branch dialer no. Of which she called to me, is. :- [protected]

                              Now, coming to the main point. While having a conversation with her. She asked me “why did i go with axis bank not with hdfc. I replied, i found them convenient for me, cooperative in all way…. And then she just cut my point in between and started to argue with me in an unprofessional way.

                              She said, we had called you, but you did not pick our calls, then how dare, you can say that we are not cooperative and all. And then she start hitting me on my personal opinions. That was completely shocking for me. I have not expected that kind of behavior from hdfc bank. Before today, i believed you with your good image in market. Perhaps, due to such employees, your reputation in the market will be suffered. After that, i immediately went to your branch, there everyone refused to tell me her name and there, i have met with mr. Rohit kumar singh (Cluster in charge, haryana)

                              I want a complete resolution of my complaint and wanted you to share what action you would take.

                              Thankyou

                              Shubham saini

                              Mob. No. :- [protected]
                              Aug 5, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 05, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                Reena Billa
                                from Noida, Uttar Pradesh
                                Jun 28, 2018
                                Resolved
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                                Resolved

                                complaint

                                Address: Ghaziabad, Uttar Pradesh, 201012

                                Dear sir/madam

                                [name reena billa]

                                Hdfc credit card no.:[protected]

                                This is to lodge a complaint regarding the debt collection practices of mr. Rahul whose mobile no is [protected]/ [protected].
                                Mr. Rahul has called me over 30 times in the past 3 weeks and most of those phone calls were made after 8 pm.
                                Your representative mr. Rahul called at my workplace and spoke to my company...
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                                Jagannath Bsnl
                                from Sambalpur, Odisha
                                Jun 28, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                I'm baikuntha gauda from Odisha today (28/06/18) morning one telephone call my number. He ask me sir I'm call for HDFC bank. Can u apply credit card. I'm answering yes. She ask me what u current salary. I told 35K then I ask where u bank can u send address I will come with ducoment in u bank. Then he told me sorry I can't share bank address only telephone. I recorded voice. What can I do.
                                I sure Fraud call

                                I requested to hdfc bank plz veryfing [protected] this number. truecaller name
                                Ran chandwad HDFC network IDEA location Maharashtra,

                                Thanks
                                Baikuntha gauda
                                Sb.[protected]@gmail.com
                                +2 photos
                                Jul 31, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 28, 2018
                                Updated by Jagannath Bsnl
                                Respect sir/madam

                                I'm baikuntha gauda from odisha bhubaneswar today morning one call form my mobile about credit card issue. She told me calling from HDFC bank. She explained process for credit card
                                Ask me what u current salary
                                Second where in living in pune
                                Then I told madam which branch to call
                                She silent. I again ask send me bank address I will come discourse face to face then disconnected call.

                                I inform call details
                                Mobile number -[protected]
                                Truecaller name-ran chandwad HDFC
                                Location -Maharashtra
                                Cellular -IDEA network

                                Thanks
                                Baikuntha gauda
                                Sb.[protected]@gmail.com
                                Verified Support
                                Jun 30, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At the outset, we are indeed disappointed that you have received calls in the name of the Bank. We have taken up the matter for an appropriate review and wish to clarify that the number from which the call received at your end does not pertain to HDFC Bank. This call may have been made to you by a Third Party with a malicious intent and we request you not to respond to any such calls received by you.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  T
                                  Tushar113@
                                  from Pune, Maharashtra
                                  Jun 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411014

                                  Respected sir/madam
                                  I am customer of hdfc payzapp, recently i was not able to update kyc with payzapp after being a hdfc customer and having a salary account with hdfc so i contacted payzapp customer service but the person named shabir was talking unprofessionally and in rude manner and was not giving solution for my query.
                                  I request you to please look at this matter at earliest.
                                  Thanks and regards
                                  Tushar shankar pawar
                                  Aug 2, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Our team has tried to contact you however could not get through. Please note that review of PayZapp account indicates that the mobile number 770xxx6717 is still a Minimum KYC wallet. We request you to update app and change the details in PayZapp application as per the details available in Aadhaar by going to Setting page and click on Manage Profile. Kindly follow the steps below to update your KYC details post updating the profile details in the app: Login to PayZapp Application >> In the Home page screen, please select "Validate your KYC" through the banner. On clicking the same, customer will be redirected to a link to update your Aadhaar details. Once the Aadhaar details are updated, it would take up to 7 working days for the KYC status to be updated. Also, in view of the feedback please note that we would like to thank you for taking the time to advise of your recent call interaction. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your response. This level of service is certainly not acceptable and have addressed with the concerned resource. For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Kamlesh Sahoo
                                    from Hyderabad, Telangana
                                    Jun 28, 2018
                                    Resolved
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                                    Resolved

                                    Bag got stolen having all my debit and credit cards.
                                    All my cards were having money in it. Thief tried using all my cards but he didn't succeed in doing so in all, instead only my hdfc credit card for rs 30, 000.
                                    I started receiving message of my transaction so i got my card blocked soon.
                                    I was in train in denmark where i was not having any facility to make call but some how i managed to make and got all my cards blocked.
                                    Jul 31, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jun 28, 2018
                                    Updated by Kamlesh Sahoo
                                    [protected]@gmail.com email id...you can contact me on temporary on +[protected]
                                    Verified Support
                                    Jun 28, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Custo0mer,

                                    We observe that your credit card number ending 3643 was hotlisted, as per your request on June 10, 2018, and a new card ending 3549 was generated. However, physical plastic was not despatched, in the absence of your request for the same. Here, we wish to clarify that the statement carried the new credit card account number. In the event, you wish to raise any dispute on any transaction, we request you to send us the duly filled and signed form which is available in our website under the following path to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      T
                                      Tarun.Bhatt
                                      from Delhi, Delhi
                                      Jun 28, 2018
                                      Resolved
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                                      Resolved

                                      Address: Faridabad, Haryana, 121002

                                      I had taken a home loan from hdfc bank in june 2015 for 32.3l. As the property was not registered mr. Arjit, the branch manager said the bank would be withholding 1.6l and the same would be disbursed to me if i show the proof of purchase of stamp duty for registry purpose.
                                      After purchasing the stamp duty for the same, now when i am approaching the bank for the same, they are asking me to get he registry done first and are saying the balance 1.6l can be availed as a top-up loan.
                                      I am religiously following my case on a daily basis with the bm mr. Arjit and even with mr. Prannay sharma, cluster head haryana but neither they are refusing to disburse the amount nor disbursing the amount.

                                      Please advise a future course to be followed.

                                      Thanks, in advance.
                                      Aug 2, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 28, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Jun 28, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Tarun,

                                      Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                                      Regards,
                                      Team HDFC Home Loans
                                      I am already following daily with the Branch Manager Faridabad and Cluster Manager Haryana for the past 22days for my grievance and when I failed to get any response then only I resorted to this public platform.

                                      Few of my complaint nos. for your reference are -
                                      [protected]
                                      2) 'HBL=[protected]'
                                      [protected]

                                      If anybody can share the phone number or mailid's of any senior authority, it would be of great help.
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