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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 932

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S
shweta srivastav
from Ernakulam, Kerala
Jun 28, 2018
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imposition of non maintenance charges.

Address: Ghaziabad, Uttar Pradesh, 201005
Website: www.hdfcbank.com

My salary account (In hdfc bank) was created in cognizant technology solutions company, but after few months i left the company and joined other company.
Now i want to deposit a certain amount of money in my account but when i logged in i was shocked that my account balance has been reduced to -7800 rupees!!
I am well aware that now no bank has any right to charge non maintenance charges like this.in case no action taken, i...
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Raja Kumaran Periasamy
Jun 28, 2018
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I am NRE account holder. for the pass six months i am facing issues of not receiving OTP. When i try add new credit card or add a new beneficiary i am not able to get otp in registered mobile phone for past six months. i have even tried changing my phone and registered mobile number also but no use.
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    S
    sandhya molugu
    from Mumbai, Maharashtra
    Jun 28, 2018
    Resolved
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    Address: Hyderabad, Telangana

    Dear team,

    I lost my hdfc food card on june6th and blocked it with the help of call center. For applying new card i have dropped mail to foodcardsupport. [protected]@hdfc.com, but no reply. Could you please help me in getting new card. Also let me know as how many days it will take for a new card & balance transfer from old card to new card.
    Details :
    Name : sandhya molugu
    Old card number : * * * 8739
    Emailid: sandhya. [protected]@tcs.com
    Jul 3, 2018
    Complaint marked as Resolved 
    Thanks for quick response, I have received my New Card.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that our team has responded to your email. Your new card has been dispatched you will receive the same in 4-5 working days

    -Manoj
    HDFC Bank Customer Assistance
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      V
      Vishal Vohra
      from Gurgaon, Haryana
      Jun 28, 2018
      Resolved
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      Yesterday a collection agent which i left last month and he called me from there and using abusing and rough language with me
      I am unable to pay my jumbo loan payment from last two months as my financial and health position is very tight from last 6 months
      I already told him that i am mailing to hdfc for my payments but he cant listen and used abusing language with me on phone

      Kindly take the legal action on it his name as he told was sandeep
      His contact number is [protected]
      Jul 30, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 28, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your card number and contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        P
        prabhuchaudhari
        Jun 28, 2018
        Resolved
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        Address: 412101

        I have submitted the credit card address change form 5 times and every time i have received email that my signature miss match. I called customer care but they are very rude to me saying that my signature is not correct and i am not attaching documents which are needed. On address change form there is no information is written which documents we need to attached, if i asked hdfc nigdi branch, they told there is no need to attached any docs and customer care said i need to take stmup of branch manager, other customer care person told to attached pan card. There is no clear rules for changing the address for credit card. Renuka which is customer care manager, she told if your not getting address change then you can discontinue it.
        Jul 31, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your Card No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        Jun 28, 2018
        Updated by prabhuchaudhari
        Email sent with details to [protected]@hdfcbank.com
        Jul 05, 2018
        Updated by prabhuchaudhari
        Hi HDFC,

        Any update on this.

        Regards,
        Prabhakar
        Hi Manoj,

        May I know what is the ref ID-TTU

        Regards,
        Prabhakar
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          N
          niteshsaini
          from Lucknow, Uttar Pradesh
          Jun 28, 2018
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          Address: Jaipur, Rajasthan, 302013

          Hello sir/madam
          My name is nitesh saini and my account number is [protected].
          My contact number is [protected] and my customer id is 59675433. On january 23, 2018 amount 6111 was deducted from my debit account but still not refunded, i called many times to customer care of hdfc bank.
          They always say it will be refunded in 7 days, its been 6 months and amount still not refunded. Please resolve this problem as soon as possible.
          Thankyou
          +1 photos
          Jul 29, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 28, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

          -Anay
          HDFC Bank Customer Assistance
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            F
            fakhruzzama
            Jun 28, 2018
            Resolved
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            Resolved

            correction of name at credit card division

            Address: New Delhi, Delhi, 110044

            Hi,

            I am using the hdfc credit card since 2012.
            My name is wrongly printed on cardit card as well as on statements.

            No, i want to change the name with orginal one.
            So, can anyone please let me know what is the exact procedure to do that.

            I visited my nearest branch for the same, but they told the individual branch can't handle the credit card camplaint/issue.

            Thanks,...
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            Sudha Das
            from Kolkata, West Bengal
            Jun 27, 2018
            Resolved
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            Address: Kolkata, West Bengal, 700055

            Hello, i am sudha das, a classic customer under preeti saha mondal at hdfc lake town branch kolkata i had taken a car loan for which which i received attention from sachin gupta who handles their life insurance and helps with hdfc life who had then assured me that if i take up on the insurance on the car loan i would not have to pay any preclousre but now he gives me details according to which i am liable for a discount on the loan if i close the loan within 12 months from the date of the opening of the loan but i personally feel this involves deceiving the customer to meet personal targets. Hoping to hear from you.

            Regards
            Sudha das
            Jul 29, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 28, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Loan Account No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              H
              Haseena P A
              from Ernakulam, Kerala
              Jun 27, 2018
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              Address: Thiruvananthapuram, Kerala
              Website: netbanking.hdfcbank.com

              My account open with zero balance salary account with number [protected]. Without any information they have changed to normal account. Almost 2200 rs got deducted from my account because of not keeping minimum balance in the account..

              As per rbi guide line this charge wave from 2015. This is my humble request to you kindly refund me deducted charges.
              Jul 17, 2018
              Complaint marked as Resolved 
              I have received the the refund from HDFC . An executive from HDFC trivandrum tracked all the issues and solved fast. Great support from HDFC
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

              -Manoj
              HDFC Bank Customer Assistance
              Jul 08, 2018
              Updated by Haseena P A
              Call received from HDFC bank and they have refunded my 1600 RS on 2nd July(they have said they have deleted my negative balance of 1600 from the application). But again on 5th July 1612.7 rs got deducted from my account.

              Kindly do the needful

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                J
                jibu jacob
                Jun 27, 2018
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                Resolved

                Hi,

                My name is jibu jacob, my hdfc account no [protected], customer
                Id:40179876, branch:tripunithura, kerala.

                When i checked my account statement, i saw a transaction of rs 4425 deducted from my bank account with reference 'inter-brn cash chg incl gst 210618-mir18'.

                I would like to know, why such a big amount was deducted for?

                My registered email id:[protected]@gmail.com

                Thanks, jibu
                Jul 31, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 28, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                The said charge is interbranch cash transaction done in your account. Value of Cash transactions(Cumulative of Deposit and Withdrawal). Home Branch: 2 lakh ---Free per month per account. Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable) Non-Home Branch: Cash transactions value up to Rs.25, 000/- per day –No charge Above Rs.25, 000/- ---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/- (plus taxes as applicable) Please visit below URL in order to know about service charges: https://goo.gl/hFTRvU

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  aayushi760
                  from Jais, Uttar Pradesh
                  Jun 27, 2018
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                  I paid RS. 306 to ixigo on 16th June 2018. But the transaction was failed.
                  I got mail from ixigo that have already refunded the said amount to your source account. The shared ARN[protected]
                  IT'S already more than a week and I didn't get my refund.
                  A/c number- [protected]
                  Branch- Bannerghatta road
                  Please check and refund the same

                  Aayushi Jain
                  +1 photos
                  Jul 31, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 28, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that the referred transaction is reversed back to your account. Kindly refer to your account statement for the same.

                  -Anay
                  HDFC Bank Customer Assistance
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                    I
                    intekhab shaikh
                    from Kalyan, Maharashtra
                    Jun 27, 2018
                    Resolved
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                    Resolved

                    Bank deducted 230 rupees for "stop cheque chgs incl gst" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is maid. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction is maid on 27 may 2018. And my account number is [protected]
                    Aug 1, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 28, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We confirm our Branch Operations Manager Dipti Rane has sent you an e-mail to assist you with your query on[protected]: 15. Should you require any further assistance, kindly contact Ms. Dipti Rane on 30452812 or [protected].

                    -Manoj
                    HDFC Bank Customer Assistance
                    Jul 11, 2018
                    Updated by intekhab shaikh
                    Its been working 10 days and you haven't even processed the Complaint. The deductions were done already and now you are not able to pay it. Please look forward to it and convey the message as soon as possible.
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                      சகலகலா வல்லவன்
                      from Gobichettipalayam, Tamil Nadu
                      Jun 27, 2018
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                      Address: Chennai, Tamil Nadu, 600086

                      I'm using hdfc credit card. Without any intimation last year you have deducted the amount of 1399/- from my credit card
                      At the same year also i requested you to cancel, but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

                      Kindly cancel this plan immediately. This is unacceptable that you have been repeating the same. This is also kind of forgery..

                      Name: ezhilnesan..
                      Your benefits at a glance:
                      Relationship no.: 2384132
                      Plan : enhanced wa power single plan
                      Valid up to : 27-jul-2018
                      Mobile no.: [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sheema Ansari
                        from Mumbai, Maharashtra
                        Jun 27, 2018
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                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1052 without my concern on date:27/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                        OneAssist Relationship Number :4718952
                        Name :- Sheema Raees Ahmed Ansari
                        Mobile No. :- [protected]
                        Credit Card Number Ending :- 1052
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          rajneeshjain_47
                          from Lawar Khas, Uttar Pradesh
                          Jun 27, 2018
                          Resolved
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                          Resolved

                          Address: Alwar, Rajasthan, 250404

                          Dear sir,

                          I am user of hdfc bank ltd. Credit card, due to no job usage of said card around 33000 on june 13 after that i am paid minimum dues 2000 to 3500 p. M regularly every month till today presently my outstanding 60000/= above is increase due to unwanted charges imposed to my cards like financial charges interest over due charges late payment charges i request to bank for that but not no support from bank. How can i get reversal of extra charges.
                          Jul 31, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 27, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 4 working days. The reference number for this interaction is [protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            A Deep Sidhu
                            from Dirba, Punjab
                            Jun 27, 2018
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                            Resolved

                            Address: Firozpur, Punjab
                            Website: hdfc

                            I am complaint against hdfc makhu branch manager nd cashiar they dnt know how to deal to a customer they waste my time nd misbehave with me the cashiar have told to me close ur account
                            Manager told me sit hare and for 20 mints
                            After the time he told me i dnt have time for you
                            And the cashiar miss behave to me nd told me give me your id card and cheqie i will close your account
                            Bak dont need u
                            Jul 28, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 27, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand our branch Manager Mr. Gaurav Tayal has contacted you and addressed your issues relating to transaction done at ATM. Trust you will Visit Branch for further assistance. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

                            -Manoj
                            HDFC Bank Customer Assistance
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                              S
                              Sudhir sihag
                              from Dhariwal, Punjab
                              Jun 27, 2018
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                              Address: Ludhiana, Punjab

                              I wish to inform you that I, Sudhir Kumar, from Ludhiana has purchased two policies from HDFC LIFE. My policy nos. are 20142310 and 20304872 . Aditya Birla Finance Company 's advisor, Amit Chaudhary told me purchase on policy for the loan of 10lakhs but afterwards he said tha the sum assured is not enough and told me to buy another policy. I somehow arranged the money and also bought the other one. Then, he said that the brokerage company through which I have taken the policy does not have enough validity period of license and now my loan cannot be passed through these policies. He said that he will refund my policies and for that I have also got the message from HDFC LIFE for policy refund. I am also sending the screenshot in attachment. But till now I haven't got my refund. Also, he is not picking up the calls. I know that he has good relations with HDFC LIFE office as whenever I was about to get a call from you he beforehand (about 10in earlier) told me about it that what it was for and what you would ask. He also used to arrange my call timings. If you want I can also provide you with his mobile number and landline number. I won't be able to continue these policies for long time. So please help me and refund my policies.
                              +1 photos
                              HDFC Life customer support has been notified about the posted complaint.
                              I have paid my premium of 15338 ₹ policy no. 19412716 today at 12:20 pm online through debit card mode. Transition is done from my account but there is no notification or mail regarding this
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                                Wisdom W.G.H.S
                                from Hyderabad, Telangana
                                Jun 27, 2018
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                                Address: Ranga Reddy, Andhra Pradesh, 500049
                                Website: hdfcbank.com

                                Rs. 43355.18 was wrongly deducted from HDFC Bank Credit card on[protected] on the name of MOVIES93333 please intiate the refund and this is the 2nd time i am facing this issue
                                +1 photos
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                                  S
                                  SureshBabu M
                                  from Kotamangalam, Kerala
                                  Jun 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600064

                                  My Auto loan Closed on 5-5-2018 and I got NOC too. But on[protected] they deducted 236 rs in my account and currently in my account asnegative and mentioned as EMI return charges . How its possible after loan closed completely. When I call Phone bankers they answer with different answer. This bank totally cheat the customers and getting money from different ways. I need to cancel 236 rs.. Attached photo to your reference.

                                  Reference no :MIR[protected]
                                  Auto Loan number : 47235580
                                  Account no: [protected]
                                  Jul 30, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 28, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Aug 22, 2018
                                  Updated by SureshBabu M
                                  Complaint not has been resolved till now. Bank has totally credited 200 rs and balance 36 rs is pending. I have written letter to my nearest branch Chitlappakkam, Chennai. No updates. Please help on this.

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                                    Kkthiru
                                    from Bengaluru, Karnataka
                                    Jun 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560068
                                    Website: Hdfc

                                    I find from my net banking that a sum of rupees 177 has been debitted from my account, 4 times over the last month with the heading of inter-brn cash chg. Being a senior citizen it is extremely distressing to have my hard earned money removed from my account even after being assured while opening the account that there will be no charges on transactions. I feel the bank is using my hard earned money to run their business.
                                    +2 photos
                                    Jul 28, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 27, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    You may visit the following URL to access information for the complete information about fees and charges associated to your account. https://goo.gl/EE3nJ8 Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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