HDFC Bank Complaints & Reviews

When i got new hdfc credit card, hdfc auto authorized this fraud company - one assist to deduct membership charges to my credit card, without my consent.
Hdfc partnering with such a fraud company is alarming. Here is link to the complaints by numerous customers about behaviour of this company - https://www.quora.com/Is-OneAssist-mobile-insurance-company-a-fraud

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team on renewal. I dont even know the company, never used its services, nor planning to use and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap. And don't charge it ever again. This kind of marketing will gain you notoriety in market.

Date of incident : 29 june 2018
Oneassist relationship number : [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4221 without my concern on date:26/06/2018. I haven't registered it & i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Name :- shaik yaseen
Mobile no. :- [protected]
Credit card number ending :- 4221

Dear bank officers

As you aware from last three month i am unable to pay your credit card bill against this card number ([protected]) due to my mother bad health condition and for the same i am under big financial crisis but hdfc bank will never ready to understand or listen my this problem and force me to pay credit card bills. About this payment 2 month before i was getting threat calls and messages received from your bank side which i shared with your team through mail with evidence but still its do not stop. Everyday i am getting huge random number of calls with different hdfc bank collection team callers and they shouting on me.

As send you my latest mail i decided go with this matter in civil judiciary for file case because from you i am completely mentally harassed and condition of need to take help of psychiatrist. Its completely violence of rbi guidelines and rules.

I am media person but never misuse my position in this issue and very humble as customer always requested you to understand my situation and will promise to repay all dues but in installment because not in position to pay lumsum amount. Its tough time for me but your bank said choose your mother life or bank payments.

So but obvious i will save my mother life first. Hope will here you reply!

Regards,
Bhupesh mahajan
News nation
[protected]

I opened a complain against these frauds and tried contacting them whatever ways possible for a charge which bank made a mistake and should remove. But from november 2017, bank is sending faulty statements and asking us to pay.
Tried reaching senior management, they are rude, unethical and not interested in solving and told that we can close our account. After closing, bank started threatening by calling us repeatedly, sending whatsapp messages and now sending goons at my home to abuse us.
Bank has reached to extreme low level.

I opened another complain in this forum and some # manoj resolved the case without even contacting us. Such a shame

Hi,
I had lost my food plus card, i am a tcs associate.
I already block the card. Could you please check the status and issue new card. Also my old card has money in that account.
Could you transfer the amount in the new card. I am waiting for your response.
My card number: [protected]
My emp id: 1501961
Please resolve this matter asap.
My email: harshika. [protected]@tcs.com

I used my hdfc debit card to withdraw 1000/- at citi bank atm, on 29/06/2018 at 16:44 but money was not dispensed. I received the slip with ser no.007140 stating "0614 dispenser failure". But the money was debited from my account on 29/06/2018. I request you to kindly arrange to get back rs.1, 000/-.
The details are as following and attached is the receipt as well.

My hdfc bank account a/c no. Is [protected]
Atm Id: 7901 +INTEL Marthahalli
Time _ 16:44
Date – 29/06/2018
Amount -Rs 1000

Dear concern,

This is to inform you that on 13th june 2018, my hdfc account is debited by rs. 826/- as depository charges.

This is surprising for me. Same thing happend in the years from 2014 to 2016.

I have marked a complaint mail in 2016 against these charges. And they refunded the half of the total deducted amount and they assured me that this will not be repeated in future.

Now, again my bank account is debited against depository charges. This is serious concern. I want my money back into my bank account.

I also want to know how my dmat account is opened without my permission. This is fraud and i will take actions against this if my dmat account is not closed immediately.

I request you to please credit my debited amount into my bank account and close the dmat account immediately which is showing on my name.

Waiting for your positive reply.

Thanks and regards,
Sushil kumar dani
[protected]
[protected]

Dear hdfc credit card team,

I have done transaction on 23/08/2017, transaction id-up044558, transaction failed but amount debited hdfc credit card,. After that i called your cc. They told me to fill dispute form, i filled and mail them 28/12/2017.
After that i called them again and again. All time they said thai it will take one more week. Still i didnt get any refund from your side and not any concern person called me. So here now i am sharing with you. So kindly look in to matter asap.
Let me know your step taken within 3 days neither i have to raise voice on social platform ie tweet, facebook etc. As i have concern about your public value and i am long term your customer. So solve this issue asap.
Thanks,
Anuj kumar singh

I have been received a call from person (Sonia [protected]) describing the offer about HDFC credit card that it's a nin chargeable lifetime free card and there is no annual charges for this card. And after collecting all the documents she has delivered the card. But she activated Autopay option and linked my mobile number and started billing my mobile number. Then in second month I am getting bill generated as annual charges of 590 rupees.
If you want to loot public amount like this indirectly it's unacceptable and against the policies that you have created. I never accept your operation like this.
And even I tried to contact her for the inconveniences she has created but she is not at all responding to any of the calls or messages. And even I contacted customer care, they told that I am receiving callback within 2 days but I never received call till now. Then i contacted local branch officer contacts I am not getting any help on this.
I am writing this here because this should not repeat with any of the public in future.

I request to kindly take action against these kind of employees cheating public with fake plans. And unnecessarily looting their earned amount.
I am adding her photo also here.

Hi,

I had taken HDFC Ergo insurance for my bike(TVS Apache 180) and i met with an accident last month and claimed with HDFC team to get it repair under policy which was approved by HDFC agent.

After that i got a call to share some bank details with them so that amount can be transferred. After sharing complete details with them i got msg that claim has been processed and link provided to see claim status when i checked the status after few days now it's showing "Approved Loss" .

Now i am trying to reach them but they are not responding. Please help me to get my justice on priority.

Also they are not responding my call.

claim no. - c[protected]
Policy no.[protected]
Amount - 2505

Hello Sir,

My Mobile number is [protected] this is PayZapp registered mobile number and my fund is stuck in this application, And since 2 months my kYC Details are getting failed again and again around 10 times. Without any intimation and and they are not responding properly.

Since 2 months they are rejecting without giving any intimation.

Please help me to get it approved

I got a message

Dear customer mandate reference no: hdfc[protected]xxxxxx issued to citibank n a with value rs. 6000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I applied for personal loan in citi bank,
But that's a different scenario.
They dedicated the processing fee and a month interest and credited the amount to my bank account.
The emi amount is 15000.

I'm not getting why is this 6000?
What is that mandate ref number?
What should i do?
Need suggestions?

I am using hdfc credit card, i purchased some items around 42 k, this bill generated on nov -2015, after that nothing is used from this card,
Till this month i am paying monthly minimum due amount min 1500~1750 almost 31month i paid (~1600 *31=49600) and
One bulk payment 10000, total paid 59600 inr

But still i am asked to pay 37200 inr as a due amount, bank peoples are forcing me to pay

Card no :[protected]
Name : mohamed kalifa
Contact no : [protected]

Please help me out from this issue

Hi team,

I’ve tried numerous times to get in touch with a representative over call but couldn’t. There have been numerous charges on my card. The first one is on 10-jun which is for 700₹ for non maintanance which happened last month as well. I told the lady last time that i had to left my job in nov 17 because i was on bed rest for 4month coz i met with an accident. Lady said the charge will get reversed and will be converted to salary account but again this month there is a deduction for 700₹ on june 10. That’s not all now on 28jun there is another deduction for 500₹ narrated as eaw however i just did two non-hdfc bank transaction for that there is already the deduction for 23₹ twice then why 500₹ again. I have been connected with hdfc for a long time and never faced any problems in past however in last 6month its been the worst experience with you guys. Representatives just disconnects the call while talking. Kindly revert at the earliest.

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the company.
And who the hell are you to care about me? I want my money back! Don't dare to do this again.

Please deactivate and refund my money asap!

Name: rohit prabhakar eligeti
Hdfc credit card no. [protected]
Mobile no: [protected]
Email : [protected]@gmail.com

Sir is very sorry to tell me that your bank employees have not opened my account. I had already given money to your employees. They called me at my office several times but every time i had to go back disappointed i had to return. And in the last they returned my money and did not open my account. I had heard that your bank offers very good service. But now i think i was probably wrong. I want to take any action on this compliant as soon as possible.

Dear sir/madam,

Sub: no-objection certificate

I was purchase a bajaj discover 112cc on april 2006, from hp to centurian bank of punjab, my all emi was completed on time. But i am not received my noc.
My scooter register no. Jh05n8781, engine no. Dxebml58241, chassis no. Md2dsdxzzmal57448,

So that please, releases my noc certificate & gives is to me through e-mail as early as possible ([protected]@gmail.com). Or my address: k-21/7, double road, (Plaza), telco colony, jamshedpur-831004

Thanking you,

Yours truly,
Snehashish banerjee

I have been getting calls for credit card payment department to pay off my over due balance, I had requested them to give me a full and finale amount to pay it off, so the supervisor told my to make a minimum payment of Rs4600 and then to come down to the main head office branch which is at band-garden, Pune, which I did. When I reached the branch, they told me to go on the 3rd floor and from the 3rd floor they told me to go back the ground floor were the office is, so I spoke to a person from the branch he told me to call up the credit card customer care and they would give me a settlement amount, but when i spoke to the customer care, they told me over the call that they cannot give it and need to speak with the branch people. I was very frustrated and came back. Then later on I made a payment of Rs20000 and thought of doing a settlement again, but the credit card customer service people which sits at the head office branch bund-garden road are just not willing to help and threatening me that they would send collection agent at my place.
Request you to please help me out with this kind of harassment.
The total balance is of Rs85500 around, I can pay off Rs55000 and settle it off. Require your help in this.

Regards,
Emmanuel bhosale

Today, i have got really bad experience from hdfc bank (Main branch, kunjpura road, opp mahabir dal hospital, karnal). Why i say “from hdfc bank, because even your one employee do represents you”.

A few days ago, i had visited in your karnal, main branch as a new customer for the purpose of opening my demat and trading account. And after some time my synergy was well settled with axis bank. And when today, i received a call from one of your employees. I don’t know her name and when i tried to ask her. She was completely refused to tell me and said exactly (Naam puch kaar kya karoge) what will you do asking my name. But i have your branch dialer no. Of which she called to me, is. :- [protected]

Now, coming to the main point. While having a conversation with her. She asked me “why did i go with axis bank not with hdfc. I replied, i found them convenient for me, cooperative in all way…. And then she just cut my point in between and started to argue with me in an unprofessional way.

She said, we had called you, but you did not pick our calls, then how dare, you can say that we are not cooperative and all. And then she start hitting me on my personal opinions. That was completely shocking for me. I have not expected that kind of behavior from hdfc bank. Before today, i believed you with your good image in market. Perhaps, due to such employees, your reputation in the market will be suffered. After that, i immediately went to your branch, there everyone refused to tell me her name and there, i have met with mr. Rohit kumar singh (Cluster in charge, haryana)

I want a complete resolution of my complaint and wanted you to share what action you would take.

Thankyou

Shubham saini

Mob. No. :- [protected]

Dear sir/madam

[name reena billa]

Hdfc credit card no.:[protected]

This is to lodge a complaint regarding the debt collection practices of mr. Rahul whose mobile no is [protected]/ [protected].
Mr. Rahul has called me over 30 times in the past 3 weeks and most of those phone calls were made after 8 pm.
Your representative mr. Rahul called at my workplace and spoke to my company...