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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 926

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A
Ashish kumar Lal
from Chandigarh, Chandigarh
Jul 11, 2018
Resolved
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Address: 144001

Have applied hdfc fastag through online and made payment of Rs. 500 The reference number of the application is HFR066394. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

When I contacted fastag toll free number, she had no updates.

I, sent email to hdfc too, but their response speed is very slow and sarcastically, they are selling fastag, the device for speedy commuting.
Aug 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Dear sir/ madam
Proposal no 83047054.
I have been applied for my cash credit account foreclosures with finishing all formalities which u had required bt its almost 21 days no response from your side .kindly do necessary action on urgent basis otheit wise we have to take some necessary actions for the same.

Thanks

M
I paid money with my debit card on POS. Merchant told me that transaction got failed but money got deducted from my account. They gave me instant resolution slip o[censored]nipay with message of transaction got reversed.
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    M
    Mohitv01
    from Dehra Dun, Uttarakhand
    Jul 10, 2018
    Resolved
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    Address: Moradabad, Uttar Pradesh, 244001
    Website: www.hdfcbank.com

    Dear sir /madam
    I am Mohit Kumar my employee code 182810 my joining date 8August 2017 in Hdfc bank. i want to Leave hdfc bank but no one accept my resination letter. No one will be response, Please release my relieving letter as soon as I need my reliving letter .My supervisior Name -Matendra Sharma
    Emp code-m8125
    Location -Joya branch J.p nagar

    Verma.[protected]@gmail.com
    Aug 10, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 10, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

    -Anay
    HDFC Bank Customer Assistance
    Jul 10, 2018
    Updated by Mohitv01
    my emp code-182810
    Supervisor Name-Matendra Sharma
    Supervisor Emp code-M8125
    office location-Joya branch
    Cont no-[protected]
    verma.[protected]@gmail.com
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      H
      Harbans Bedi
      from Sirhind, Punjab
      Jul 10, 2018
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      Dear Sir,
      Huda WATER BILL OF RS 107/- relating to subdivision Panchkula ( code 162042 ), A/C-[protected] was paid on[protected] via HDFC Bank Net banking through ref no[protected] & citruseazypay narration [protected].Bank is confirming the payment from my account but the payment has not been acknowledged by you nor Huda net site show receipt of payment. Please confirm status.
      HDFC Bank customer support has been notified about the posted complaint.
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        C
        Chetan.k1
        from Delhi, Delhi
        Jul 10, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110074

        Cheque/Ref No.MIR[protected]
        NarrationAMB CHRG INCL GST FOR APR2018-MIR[protected]why April deduction in July )

        Dear Customer, A/c xxx0149 charged Rs.600 for non maintenance in APR 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

        Dear Customer, A/c xxx0149 charged Rs.600 for non maintenance in JUN 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

        Actual amount is 708 rs and from almost 4 month it has been deducted seriously never expected this from hdfc. Kindly resolve this else I need to close my account.

        This is very hectic without any intimation unnecessarily my amount is being debited.
        Please advise or else I need to close my account on immediately.
        Kumar chetan
        Aug 18, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 16, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We confirm our branch official Ms Sunita Pradhan has sent you an e-mail to assist you with your query on[protected]:50. You may contact the branch official Mr. /Ms.Sunita Pradhan on [protected] should you require any further assistance.

        -Manoj
        HDFC Bank Customer Assistance
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          S
          srvalw92
          from Chandigarh, Chandigarh
          Jul 10, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          Hi,

          I received a call from one of the agent calling from HDFC lIFE claiming that a personal loan will be given to me against my HDFC policy. The policy has been granted to me but no loan has been offered yet as it's been almost 2 months.

          It's been a waste of time for me as i am calling them again and again but they are telling me lie that loan will be offered tomorrow etc.

          I am sharing the number of these two guys who have given me all the info about policy. I am thinking of firing a FIR complaint about the same.

          Numbers are: -
          [protected] (Abhinav Sharma)
          [protected] (Vivek)

          Please help me to resolve this as soon as possible.
          HDFC Life customer support has been notified about the posted complaint.
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            A
            alenaraha67
            from Chennai, Tamil Nadu
            Jul 10, 2018
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            Address: 600130

            I was trying to pay through MobiKwik but I canceled the transaction as it was taking long time. But still money was deducted from my account and they did not revert the money in my account.I contacted with MobiKwik and Limeroad customer care but they are saying they did not receive any money so to contact with the bank itself.I am attaching screenshot of the transaction below.
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 30, 2018
            Updated by alenaraha67
            Its been 2 month but still I did not get my money back.
            Hi, we are sorry for the inconvenience caused. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.
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              J
              Jajnadatta
              from Burla, Odisha
              Jul 10, 2018
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              Address: Balasore, Odisha
              Website: HDFC bank website

              Dear sir .
              Today I jajnadatta dashwas a customer o[censored]r bank since 8yrs, visiting HDFC bank, Balasore, near fakirmohan golei..Odisha...I was going there for taking NOC of my two wheeler loan as close before 2year...but I don't get the NOC till now... when I visit to the HDFC branch at loan NOC sec..they suggest me to diposit 500rs before 3pm and give me the slip...I stand in the queue for 1.30hr and I request the counter person name-karunakar mahakud and Kamal roulette to give me the slip...but they don't respond me and mis behave with me...kindly look in to the matter
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                namrata gavande
                from Satana, Maharashtra
                Jul 10, 2018
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                Address: Pune, Maharashtra, 411023

                Myself namrata gavande from pune.on internet, when i am searching for job.i had applied for so many job related to bank.at that time i got a call from quikr bank job department.that call is from delhi.they told me some little process and in that i have to pay 2100 rs first and my documents.i transferred 2040 rs and my documents to given ac number and email id.they send confirmation mail to me regarding both.after that they said you will get call from hdfc bank hr department.and i also got that call.but now they were saying that i have to pay again
                3750 rs for security verification amount.which i refuse to pay.bcoz i have doubt in that process. Every call i get is from a mobile number and email from normal gmail id.no communication from official mail id or landline number of hdfc bank.i have all recorded calls and fund transferred id(receipt), and contact number also from which we get calls.every call is from delhi. Please solve my issue. Know i dont need job from quikr, but want my money back. Now i am tooking advice from social consumer welfare trust to file FIR against this process of quikr. if want proof of fund transfer i will provide.i am waiting for your positive rply.
                Thanking you.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sankarvickey
                  from Delhi, Delhi
                  Jul 10, 2018
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                  Address: Chennai, Tamil Nadu, 600080

                  Hi,

                  Since, my cc was misused by some in the month of Oct - Nov 2017 and this was informed to customer care but no response form them. Finally they came with settlement of rupees 7200 but no response from them again. Please help me to close this issue asap

                  Regards
                  Sankar
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    O
                    Oshan Guliani
                    from Pune, Maharashtra
                    Jul 10, 2018
                    Resolved
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                    Resolved

                    Hi,

                    My account has been inactive for very long because the bank told me that KYC is not done. (Lokhandwala branch, Mumbai) and that I won't be able to use my account anyway, so I have not maintained any balance in the account.

                    Also, this never happened before and suddenly they started charging non balance fees of rs 600 every month without informing me about it.

                    My account no. is [protected]

                    Please help me with the same.

                    Thanks,
                    Oshan Guliani
                    Aug 13, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We confirm our branch official Mr Amit Redij has sent you an e-mail to assist you with your query on[protected]:35. For any further assistance and for all your Banking needs, you may please contact Amit Redij on amit.[protected]@hdfcbank.com.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Tid no.[protected]hyd)
                    Settlement button not working
                    SHREE SHANTI SELECTION
                    [protected]
                    10.00 -10.00 pm open
                    Address 1-19-80/42A

                    Send technician urgently
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                      S
                      Shaikh Nazir
                      from Pune, Maharashtra
                      Jul 10, 2018
                      Resolved
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                      Resolved

                      Address: 411048

                      My name is nzir. Few weeks back I went to kondhwa branch. To close my account and they told now keep it has its is we close in month of Aug. And they told me that there will be no charger we will put if your account is in zero balance. Now I m getting pan. Of 600. Which I m not going to pay.. I don't want to do bank such a cheap bank... Close my account as soon as possible
                      Aug 16, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 10, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Dear Sir,
                      This is to inform you that i am customer of your hdfc bank now which a/c no is [protected] branch i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull.
                      Mann Rai's reply, Jul 5, 2018
                      Dear Sir,
                      This is to inform you that i am customer of your hdfc bank now which a/c no is 07231050010880 branch  i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull. 
                      Mann Rai's reply, Jul 5, 2018
                      Dear Sir,
                      This is to inform you that i am customer of your hdfc bank now which a/c no is 07231050010880 branch  i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull. 
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                        C
                        chanchalarora
                        from New Delhi, Delhi
                        Jul 10, 2018
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                        Address: New Delhi, Delhi, 110018

                        I have applied for closure of account on 20-november-2017. I have done all the formalities for account closure, the bank executive told me to withdrawl all the amount in my account as he confirms me that account will be closed in next 15 working days and I have receipt for the same signed by one of bank executive which specifies that account will be closed in next 15 working days but still my account has not been closed and i get messages for non maintainance charges. I am always writing or contacting customer care but I never get any solution from past 6 months.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mahi 208
                          from Bengaluru, Karnataka
                          Jul 9, 2018
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                          Address: 560037
                          Website: www.consumercomplaints.in/new_complaint

                          Hi Team,

                          My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of Apr 2016 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i logged in to my account through net banking and noticed that balance going to negative. I logged into my account for some reason on 9th July 2018 and i see that i have rs --8, 566.80 in my account. I request you to correct the balance to 0 as per RBI notice(Attached). any bank dont have any rights to make balance into negative.

                          Please refer below links :
                          https://timesofindia.indiatimes.com/business/india-business/No-negative-balances...

                          https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

                          Please call to below number:
                          [protected]/[protected]

                          Please contact ASAP to solve the issue.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            Harshad530
                            from Mumbai, Maharashtra
                            Jul 9, 2018
                            Resolved
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                            Resolved

                            Address: 400072

                            Hello sir, I opened HDFC bank account for sallary purpose in Feb 2017 by your HDFC representative..while opening bank account they said that it was zero balance account...by June 2017 I did not access my account because I have my personal bank account in other bank...this was sallary bank account I did not notice ...but suddenly HDFC bank shows -4800 rupees ...what type of charges are this ...if you say zero balance account then why this charges...i want to access this account but your charges are not satisfactory that shows how much your bank care about their customers...so I request you to please revert me for this complaint...and give me feedback...I m waiting for your response

                            Thanking you

                            Harshad Mohan shivmare
                            Aug 9, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 09, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              surjitsalam
                              from Dhanbad, Jharkhand
                              Jul 9, 2018
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                              deduction amount from my hdfc account regarding gst

                              Address: Bankura, West Bengal, 795126
                              Website: www.hdfc.com

                              Sir/Maam,
                              Its too much to deduct from my hdfc account;within a month more than one time is still deducted regarding GST(Rs 2194 (AQB SER CHGS INC GST)and Rs 29.50 (STMT OF A-C CHGS INCL GST) ) . How can i use this account ? So, i just want to surrender my GST number. Please help me.

                              Thanks.
                              Regards
                              SALAM SURJIT SINGH
                              AA[protected]
                              [protected]
                              email id - [protected]@gmail.com...
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                              F
                              Fardin Qureshi
                              from Mumbai, Maharashtra
                              Jul 9, 2018
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                              Address: Mumbai City, Maharashtra, 400055

                              Hi HDFC
                              You deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for jun2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                              Please don't say any stupid reasons, send me my money immediatly
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sypriya
                                from Chennai, Tamil Nadu
                                Jul 9, 2018
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                                Address: Bangalore, Karnataka

                                Hello

                                I am unable to convert my credit card transaction into EMI then what is the purpose of holding the card. The customer care people told there is no offer available now to convert it into EMI .. normally every credit card has option to convert EMI it's very shocking to hear as no offer available.. I will cancel my card if EMI is not possible
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  K R PAUL
                                  from Roha, Gujarat
                                  Jul 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: 382480

                                  I am holding a credit card (platinum) for the last 10 years or more. Last card was valid upto 07/18 meanwhile I got a new card with the same number valid from 06/18. I have tried to create a new PIN as the last card was without PIN. I am unable to create a PIN or contact somebody in HDFC for help. Last 4 digits is 8412. I have no account with HDFC bank.
                                  Will you please help me in creation of new PIN else I am thinking of surrendering of the credit card.

                                  Thanks
                                  Paul K R
                                  Aug 23, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 09, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  I am trying to reset my netbanking password, but when i request to generate OTP, I am not getting it on my mobile or my mail. I am facing this issue from paset 4 days.
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                                    C
                                    Chandrashekar
                                    Jul 9, 2018
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                                    Address: 560049
                                    Website: HDFC

                                    Today I got 2 calls from unknown number[protected] and told me that call HDFC Credit card department and we are converting Redeem points to Cash and depositing in your account.
                                    He asked my DateOfBirth as professional Banker and asked my card Expire...

                                    For depositing amount into my account need my Credit Card number (16 Digits). I felt suspicious about that and Lunching a complaint here.

                                    I request some one to take action on this person. As I know in last 12 years I never got a call from credit card depart about asking my card number.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jul 17, 2018
                                    Updated by Chandrashekar
                                    Any one taking call on this complaint ...
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                                      J
                                      Jainab Khan
                                      from Mumbai, Maharashtra
                                      Jul 9, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400072

                                      This is to bring to your kind notice that my Debit Card (HDFC Bank) has been blocked by your staff for Non payment of Credit Card charges for 2 months.
                                      1. It has been blocked without informing me or giving notice to me for taking this action.
                                      2. Also, they have taken app. Rs 13000/- which was there in my (HDFC Bank) account. Now I do not have any money left in my a/c and I am not being able to use my Dr Card for my day to day affairs.
                                      3. Now Credit Card statement is not shown in my Netbanking, earlier I used to see the details of the statement on my Netbanking. I had asked your staff to provide details of various expenses/charges levied on me.
                                      4. In my Netbanking it shows Minimum payment Rs 7000/-. I also want to know How is this sum calculated, because total outstanding is only app. Rs 23, 000/-.
                                      Sir, I am a regular and an honest payer of your Cr Card, so please do the needful and provide me relief from this mess and inconvenience.
                                      I hereby request you to please ask your staff
                                      - to provide me details of various expenses/charges levied on me
                                      - to unblock my Debit Card (HDFC Bank).
                                      - to explain How Minimum payment Rs 7000/- is calculated,
                                      Aug 13, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 09, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We can help with that. Please write to [protected]@hdfcbank.com with your account /card no & registered contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.
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