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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 926

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D
Deepanshu Bhalotia
from Gurgaon, Haryana
Jul 11, 2018
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Address: New Delhi, Delhi, 110034

Hdfc bank deducting money from my account without anyreason
The mobile banking app shows that rs118 has been deducted as adhoc stmt Charges include gst on 10th july 2018
This is not done.
Its the hard earned money of the bank customers
You can't deduct any amount without consent.
Reverse my money as soon as possible
A/c-[protected]
We are not depositing our money in this bank to ger this sort Of deductions
If you don't want to loose your customers . Kindly stop these bogus activities and behave and roll out the refund asap.
I don't want any kind of paid service from your side.
HDFC Bank customer support has been notified about the posted complaint.
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    P
    Prakash Bembade
    from Ahmedabad, Gujarat
    Jul 11, 2018
    Resolved
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    Resolved

    Address: Latur, Maharashtra, 413517

    Dear HDFC

    Please note that i applied for HDFC Credit Card and got Reference No : [protected]DX. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

    Today got checked in HDFC Link showing track your card application. Found the reason as follows.

    Application Reference Number
    [protected]DX
    Status
    DISAPPROVED
    Remarks
    DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
    Aug 14, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 11, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

    -Anay
    HDFC Bank Customer Assistance
    I am unable to get get noc from your bank pathsala branch.my loan a/c no was 34598082
    mosharab's reply, Jul 3, 2018
    I haven't able to get noc against loan a/c no.34598082
    Last Tuesday at 3:22 in the afternoon, I swiped my debit card on a local shop in which the shop did not receive the payment, I got a message instantly on my phone that transaction has been reversed from MRLPOS, but it has not yet credited to my account.
    I had recharged my mobile with a na amount of 655 through PAYUIND and amount was being debited from my debit card and the mobile was not successfully recharged, request you to kindly do the needful
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      A
      anoop Miranda
      from Bengaluru, Karnataka
      Jul 11, 2018
      Resolved
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      Resolved

      Website: www.hdfcbank.com

      Hi,

      On 02 Jul 2018, there was a deduction of Rs 177 towards 3RD PARTY CASH TXN. I understand that the bank levies Rs 150+ taxes for deposits/withdrawals for transactions at bank teller counters. But i did not have any such transactions since they have all been through ATM/Netbanking. Pls explain.
      My customer ID : 24267778
      Name : Anoop Rebston Miranda

      Regards
      Anoop
      Aug 14, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 13, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that our Branch official has contacted you and has addressed your queries and concerns. Please feel free to speak to Mr. Padmachandran V on [protected] for any further clarification or assistance.

      -Anay
      HDFC Bank Customer Assistance
      My loan was sanctioned by hdfc bank...but they are forced me for buying the gps tracker...its prise around 19000rs plz help mi what can I do...its hidden charged to me
      Why one assist service activate in my credit card without my permission...
      Mob. No.[protected]
      Shyam sharan sharma

      Cal me for further details...

      Cancel it in urgent basis...
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        D
        Dhiraj Bembade
        from Ahmedabad, Gujarat
        Jul 11, 2018
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        Address: Latur, Maharashtra, 413517

        Please note that i applied for HDFC Credit Card and got Reference No : [protected]DX

        I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same.

        Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection.
        HDFC Bank customer support has been notified about the posted complaint.
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          C
          choudhary shaab
          from Mau, Uttar Pradesh
          Jul 11, 2018
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I have applied for credit card and i have been harrased from hdfc bank from last 2 months but the status of application always states disapproved ..

          Puneet choudhary
          [protected]
          Credit card application no.[protected]O2
          Mail [protected]@gmail.com
          I have mailed approx 100 times but pathetic revrt.i have been harrased from them i have call recording of 20 persons of hdfcbank employees
          Aug 14, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          we have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 2 working days.The reference number for this interaction is [protected]

          Anay,
          HDFC BAnk Customer Assistance
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            S
            Shaikh129
            from Mumbai, Maharashtra
            Jul 11, 2018
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            Address: 400064

            Hi,

            I have to do settlement of my credit card which has the overdue amount of 66, 000 something and I don't have that much amount of it. I lost my all of the jobs and I can pay around 30% of the outstanding amount by arranging somehow.

            I was the only person who is to earn, But now I am nothing.

            Please help me on this or you can get back to me on this. So that I can arrange the money anyhow.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Aashna Rajput
              from Vadodara, Gujarat
              Jul 11, 2018
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              Address: Ahmedabad, Gujarat, 380026
              Website: Audible

              Rs.1028.30 was spent on ur HDFCBank CREDIT Card ending 5637 on[protected]:02:08:02 at Audible.Avl bal - Rs.220833.70, curr o/s - Rs.67166.30
              This transactions not being done by me. Although when transaction was done i do receive a sms directly no otp generated which i didn't receive due to my cell on silent mode.
              I have tried to complaint on customer care but not able to do so. Please try to resolve my issue & get my money back credited to my credit card account & oblige me.
              Awaiting call from your side regarding this serious issue
              Thanks,
              Anita yadav
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Shrey_yash
                from Pune, Maharashtra
                Jul 11, 2018
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                Address: Pune, Maharashtra, 411001

                I have a current account with hdfc bank East street branch Pune, Maharashtra. While opening the account, I constantly informed the accoint opening person that my cash deposit will be heavy, so i need the account in sucj a way thatthe cash deposit charges should nt be licied and i can deposit cash in any branch in pune.. I was told confidently that there won't be any charge and I repeatedly confirmed the same. But now after 6 months of opening the account, I have been debuyrd almost 18000 Rs. in the name of cash deposit charges. Even the discussion with the bank manager is of no use. Please help.
                HDFC Bank customer support has been notified about the posted complaint.
                Please cancel and deactivate my one assist protect
                Relationship no 932216
                Plan Name : Enhanced WA Privilege Single Plan
                Mobile no [protected]
                mail id : thangavel.[protected]@terex.com
                Hi

                Each and every month what i get the amount while calculation is different in Statement and what they billed.
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                  A
                  Ashish kumar Lal
                  from Chandigarh, Chandigarh
                  Jul 11, 2018
                  Resolved
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                  Resolved

                  Address: 144001

                  Have applied hdfc fastag through online and made payment of Rs. 500 The reference number of the application is HFR066394. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

                  When I contacted fastag toll free number, she had no updates.

                  I, sent email to hdfc too, but their response speed is very slow and sarcastically, they are selling fastag, the device for speedy commuting.
                  Aug 19, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear sir/ madam
                  Proposal no 83047054.
                  I have been applied for my cash credit account foreclosures with finishing all formalities which u had required bt its almost 21 days no response from your side .kindly do necessary action on urgent basis otheit wise we have to take some necessary actions for the same.

                  Thanks

                  M
                  I paid money with my debit card on POS. Merchant told me that transaction got failed but money got deducted from my account. They gave me instant resolution slip o[censored]nipay with message of transaction got reversed.
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                    M
                    Mohitv01
                    from Dehra Dun, Uttarakhand
                    Jul 10, 2018
                    Resolved
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                    Resolved

                    Address: Moradabad, Uttar Pradesh, 244001
                    Website: www.hdfcbank.com

                    Dear sir /madam
                    I am Mohit Kumar my employee code 182810 my joining date 8August 2017 in Hdfc bank. i want to Leave hdfc bank but no one accept my resination letter. No one will be response, Please release my relieving letter as soon as I need my reliving letter .My supervisior Name -Matendra Sharma
                    Emp code-m8125
                    Location -Joya branch J.p nagar

                    Verma.[protected]@gmail.com
                    Aug 10, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 10, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                    -Anay
                    HDFC Bank Customer Assistance
                    Jul 10, 2018
                    Updated by Mohitv01
                    my emp code-182810
                    Supervisor Name-Matendra Sharma
                    Supervisor Emp code-M8125
                    office location-Joya branch
                    Cont no-[protected]
                    verma.[protected]@gmail.com
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                      H
                      Harbans Bedi
                      from Sirhind, Punjab
                      Jul 10, 2018
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                      Dear Sir,
                      Huda WATER BILL OF RS 107/- relating to subdivision Panchkula ( code 162042 ), A/C-[protected] was paid on[protected] via HDFC Bank Net banking through ref no[protected] & citruseazypay narration [protected].Bank is confirming the payment from my account but the payment has not been acknowledged by you nor Huda net site show receipt of payment. Please confirm status.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        C
                        Chetan.k1
                        from Delhi, Delhi
                        Jul 10, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110074

                        Cheque/Ref No.MIR[protected]
                        NarrationAMB CHRG INCL GST FOR APR2018-MIR[protected]why April deduction in July )

                        Dear Customer, A/c xxx0149 charged Rs.600 for non maintenance in APR 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

                        Dear Customer, A/c xxx0149 charged Rs.600 for non maintenance in JUN 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

                        Actual amount is 708 rs and from almost 4 month it has been deducted seriously never expected this from hdfc. Kindly resolve this else I need to close my account.

                        This is very hectic without any intimation unnecessarily my amount is being debited.
                        Please advise or else I need to close my account on immediately.
                        Kumar chetan
                        Aug 18, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 16, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We confirm our branch official Ms Sunita Pradhan has sent you an e-mail to assist you with your query on[protected]:50. You may contact the branch official Mr. /Ms.Sunita Pradhan on [protected] should you require any further assistance.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          srvalw92
                          from Chandigarh, Chandigarh
                          Jul 10, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hi,

                          I received a call from one of the agent calling from HDFC lIFE claiming that a personal loan will be given to me against my HDFC policy. The policy has been granted to me but no loan has been offered yet as it's been almost 2 months.

                          It's been a waste of time for me as i am calling them again and again but they are telling me lie that loan will be offered tomorrow etc.

                          I am sharing the number of these two guys who have given me all the info about policy. I am thinking of firing a FIR complaint about the same.

                          Numbers are: -
                          [protected] (Abhinav Sharma)
                          [protected] (Vivek)

                          Please help me to resolve this as soon as possible.
                          HDFC Life customer support has been notified about the posted complaint.
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                            A
                            alenaraha67
                            from Chennai, Tamil Nadu
                            Jul 10, 2018
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                            Address: 600130

                            I was trying to pay through MobiKwik but I canceled the transaction as it was taking long time. But still money was deducted from my account and they did not revert the money in my account.I contacted with MobiKwik and Limeroad customer care but they are saying they did not receive any money so to contact with the bank itself.I am attaching screenshot of the transaction below.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 30, 2018
                            Updated by alenaraha67
                            Its been 2 month but still I did not get my money back.
                            Hi, we are sorry for the inconvenience caused. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.
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                              J
                              Jajnadatta
                              from Burla, Odisha
                              Jul 10, 2018
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                              Address: Balasore, Odisha
                              Website: HDFC bank website

                              Dear sir .
                              Today I jajnadatta dashwas a customer o[censored]r bank since 8yrs, visiting HDFC bank, Balasore, near fakirmohan golei..Odisha...I was going there for taking NOC of my two wheeler loan as close before 2year...but I don't get the NOC till now... when I visit to the HDFC branch at loan NOC sec..they suggest me to diposit 500rs before 3pm and give me the slip...I stand in the queue for 1.30hr and I request the counter person name-karunakar mahakud and Kamal roulette to give me the slip...but they don't respond me and mis behave with me...kindly look in to the matter
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                namrata gavande
                                from Satana, Maharashtra
                                Jul 10, 2018
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                                Address: Pune, Maharashtra, 411023

                                Myself namrata gavande from pune.on internet, when i am searching for job.i had applied for so many job related to bank.at that time i got a call from quikr bank job department.that call is from delhi.they told me some little process and in that i have to pay 2100 rs first and my documents.i transferred 2040 rs and my documents to given ac number and email id.they send confirmation mail to me regarding both.after that they said you will get call from hdfc bank hr department.and i also got that call.but now they were saying that i have to pay again
                                3750 rs for security verification amount.which i refuse to pay.bcoz i have doubt in that process. Every call i get is from a mobile number and email from normal gmail id.no communication from official mail id or landline number of hdfc bank.i have all recorded calls and fund transferred id(receipt), and contact number also from which we get calls.every call is from delhi. Please solve my issue. Know i dont need job from quikr, but want my money back. Now i am tooking advice from social consumer welfare trust to file FIR against this process of quikr. if want proof of fund transfer i will provide.i am waiting for your positive rply.
                                Thanking you.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  sankarvickey
                                  from Delhi, Delhi
                                  Jul 10, 2018
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                                  Address: Chennai, Tamil Nadu, 600080

                                  Hi,

                                  Since, my cc was misused by some in the month of Oct - Nov 2017 and this was informed to customer care but no response form them. Finally they came with settlement of rupees 7200 but no response from them again. Please help me to close this issue asap

                                  Regards
                                  Sankar
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Oshan Guliani
                                    from Pune, Maharashtra
                                    Jul 10, 2018
                                    Resolved
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                                    Resolved

                                    Hi,

                                    My account has been inactive for very long because the bank told me that KYC is not done. (Lokhandwala branch, Mumbai) and that I won't be able to use my account anyway, so I have not maintained any balance in the account.

                                    Also, this never happened before and suddenly they started charging non balance fees of rs 600 every month without informing me about it.

                                    My account no. is [protected]

                                    Please help me with the same.

                                    Thanks,
                                    Oshan Guliani
                                    Aug 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 12, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We confirm our branch official Mr Amit Redij has sent you an e-mail to assist you with your query on[protected]:35. For any further assistance and for all your Banking needs, you may please contact Amit Redij on amit.[protected]@hdfcbank.com.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Tid no.[protected]hyd)
                                    Settlement button not working
                                    SHREE SHANTI SELECTION
                                    [protected]
                                    10.00 -10.00 pm open
                                    Address 1-19-80/42A

                                    Send technician urgently
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                                      S
                                      Shaikh Nazir
                                      from Pune, Maharashtra
                                      Jul 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: 411048

                                      My name is nzir. Few weeks back I went to kondhwa branch. To close my account and they told now keep it has its is we close in month of Aug. And they told me that there will be no charger we will put if your account is in zero balance. Now I m getting pan. Of 600. Which I m not going to pay.. I don't want to do bank such a cheap bank... Close my account as soon as possible
                                      Aug 16, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 10, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Dear Sir,
                                      This is to inform you that i am customer of your hdfc bank now which a/c no is [protected] branch i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull.Â
                                      Mann Rai's reply, Jul 5, 2018
                                      Dear Sir,
                                      This is to inform you that i am customer of your hdfc bank now which a/c no is 07231050010880 branch  i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull. 
                                      Mann Rai's reply, Jul 5, 2018
                                      Dear Sir,
                                      This is to inform you that i am customer of your hdfc bank now which a/c no is 07231050010880 branch  i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull. 
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                                        C
                                        chanchalarora
                                        from New Delhi, Delhi
                                        Jul 10, 2018
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                                        Address: New Delhi, Delhi, 110018

                                        I have applied for closure of account on 20-november-2017. I have done all the formalities for account closure, the bank executive told me to withdrawl all the amount in my account as he confirms me that account will be closed in next 15 working days and I have receipt for the same signed by one of bank executive which specifies that account will be closed in next 15 working days but still my account has not been closed and i get messages for non maintainance charges. I am always writing or contacting customer care but I never get any solution from past 6 months.
                                        HDFC Bank customer support has been notified about the posted complaint.
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