HDFC Bank Complaints & Reviews

Jun 30, 2018

HDFC Bank Customer Care's response Dear Customer,

At the outset, we are indeed disappointed that you have received calls in the name of the Bank. We have taken up the matter for an appropriate review and wish to clarify that the number from which the call received at your end does not pertain to HDFC Bank. This call may have been made to you by a Third Party with a malicious intent and we request you not to respond to any such calls received by you.

-Anay
HDFC Bank Customer Assistance

Jun 29, 2018

HDFC Bank Customer Care's response Dear Customer,

Our team has tried to contact you however could not get through. Please note that review of PayZapp account indicates that the mobile number 770xxx6717 is still a Minimum KYC wallet. We request you to update app and change the details in PayZapp application as per the details available in Aadhaar by going to Setting page and click on Manage Profile. Kindly follow the steps below to update your KYC details post updating the profile details in the app: Login to PayZapp Application >> In the Home page screen, please select "Validate your KYC" through the banner. On clicking the same, customer will be redirected to a link to update your Aadhaar details. Once the Aadhaar details are updated, it would take up to 7 working days for the KYC status to be updated. Also, in view of the feedback please note that we would like to thank you for taking the time to advise of your recent call interaction. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your response. This level of service is certainly not acceptable and have addressed with the concerned resource. For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Custo0mer,

We observe that your credit card number ending 3643 was hotlisted, as per your request on June 10, 2018, and a new card ending 3549 was generated. However, physical plastic was not despatched, in the absence of your request for the same. Here, we wish to clarify that the statement carried the new credit card account number. In the event, you wish to raise any dispute on any transaction, we request you to send us the duly filled and signed form which is available in our website under the following path to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Anay
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Tarun,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Jun 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our team has responded to your email. Your new card has been dispatched you will receive the same in 4-5 working days

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number and contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Account No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

The said charge is interbranch cash transaction done in your account. Value of Cash transactions(Cumulative of Deposit and Withdrawal). Home Branch: 2 lakh ---Free per month per account. Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable) Non-Home Branch: Cash transactions value up to Rs.25, 000/- per day –No charge Above Rs.25, 000/- ---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/- (plus taxes as applicable) Please visit below URL in order to know about service charges: https://goo.gl/hFTRvU

-Anay
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that the referred transaction is reversed back to your account. Kindly refer to your account statement for the same.

-Anay
HDFC Bank Customer Assistance

Jun 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm our Branch Operations Manager Dipti Rane has sent you an e-mail to assist you with your query on[protected]: 15. Should you require any further assistance, kindly contact Ms. Dipti Rane on 30452812 or [protected].

-Manoj
HDFC Bank Customer Assistance

Jun 27, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 4 working days. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

Jun 27, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our branch Manager Mr. Gaurav Tayal has contacted you and addressed your issues relating to transaction done at ATM. Trust you will Visit Branch for further assistance. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

-Manoj
HDFC Bank Customer Assistance