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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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HDFC Bank reviews & complaints page 933

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B
Bhanupinki
from New Delhi, Delhi
Jul 26, 2018
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear Sir / Madam,
I have purchased a HDFC Life easy health policy in favour of My wife Mrs. pinki Rani as on date 10.08.2017. I have received policy[protected] documents as on date 23.08.2017.I have paid INR 2756 for purchased this policy. My wife admitted in hospital 18.05.18 to 21.05.18. I have claimed in company with all required documents. But Now HDFC company is making fool to me, and ignoring my documents. And not paying my claim amount . I have got too much hard work to collect all required documents. Documents List -
HDFC Life policy
Patient aadhar card
Patient PAN card
Discharge summary
Doctor advisory letter
Laboratory Reports
Ultrasound report
Hospital Indoor papers
Hospital Registration certificate
Hospital final bills
HDFC Ergo policy card copy (Caseless payment )
HDFC Ergo health insurance payment settlement & paid receipt

When I purchased this policy, Agent informed me that for claim need only discharge summary. But Now HDFC life do not want to pay my claims. I have submitted all documents. There are no any left documents.
I am attaiching Policy details and hospital final bill.
I am getting too much trouble and mantelly harasement.
Kindly help to me. I will be very thankful to you.

Thank Yoy
Bhanu Pratap
Mob - [protected]
Aug 29, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2018
HDFC Life Customer Care's response
Hi, if you have any unresolved concern with respect to your HDFC Life policy kindly write to us at [protected]@hdfclife from registered email id to have the same addressed.
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    E
    Ekta89
    from Mumbai, Maharashtra
    Jul 26, 2018
    Resolved
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    Resolved

    Hi,

    I had lost my food plus card, i am a tcs associate, could you please block the card and issue the new card. Also my old card has balance money in that account around 3k.

    Could you please transfer the amount in the new card. I am waiting for you response.

    The food card number is : [protected]

    Please resolve this matter asap.

    My email : agrawal. [protected]@tcs.com
    Aug 27, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jul 26, 2018
    Updated by Ekta89
    Update regarding my food card - old card has balance money in that account around 2.2k.
    Verified Support
    Jul 26, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please contact phone banking number for further assistance in this regard. Phone banking numbers: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

    Anay,
    HDFC Bank Customer Assistance
    Not getting OTP on my registered email n phone. not able to connect to personal banker its always busy.
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      N
      Nithin645
      from Ernakulam, Kerala
      Jul 26, 2018
      Resolved
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      Resolved

      I had HDFC credit card, due to some reason i opted for settlement option with HDFC bank and paid the amount and finished the EMI amount, now the waver amount has been doubled,

      i went to bank to make the payment and close the card, but they are saying that they are not able to make the payment because system shows zero outstanding amount. Customer care says ousting amount has to be paid, but I don’t how to pay. Banks are not accepting payment, customer care not providing solution.
      Jun 28, 2019
      Complaint marked as Resolved 
      They have responded to query and provided me proper information
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

      -Anay
      HDFC Bank Customer Assistance
      Aug 02, 2018
      Updated by Nithin645
      i Wanted to close my credit card

      So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
      Always telling it is not reflected in their system .
      i Wanted to close my credit card

      So I paid the full and final amount (33, 108) on 27th July 2018, The amount got deducted from my bank account 1-1-2018 . But i didn't get any acknowledgement from HDFC bank, , Nobody providing proper answer to me.
      Always telling it is not reflected in their system .
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        S
        Syed Ahsaan
        from Bengaluru, Karnataka
        Jul 26, 2018
        Resolved
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        Address: 560004
        Website: HDFC

        There I have applied a Jumbo loan through my HDFC Credit Card net banking on 13th July 2018 Wherein being a NON HDFC customers I was supposed to get a Demand Draft to my address with in 7 Days i haven’t received the demand drafts yet however the loan emi has started I have received a statement through Hdfc stating I have to pay my bills prior to getting the DD i have spoken to multiple agents from HDFC call centre after giving an excuse that it will be delivered with few days they dissconnect the line My understanding was since I have a HDFC CREDIT CARD I WOULD GET A DEMAND DRAFT WITH 7 days which is by 20th July, then why is it taking it so, I have Visited the Hdfc credit card branch which is at Richmond Town Bangalore None of them can help me stating its a credit card I just don’t want to be billed for the amount which I haven’t received it
        Sep 6, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 27, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Somenath Manna
          from Kolkata, West Bengal
          Jul 26, 2018
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          Address: Kolkata, West Bengal, 700036
          Website: [email protected]

          This is first time dcd charge 24/7/2018 deduct my account so explain me and why charge deduct. Refund back right now
          Jul 26, 2018
          Updated by Somenath Manna
          Right now refund me

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            G
            guri@hdfc
            from Mumbai, Maharashtra
            Jul 26, 2018
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            Address: Ludhiana, Punjab, 141114

            I am a hdfc bank credit card holder. The bank has auto debited rs. 1517/- from my credit card number ending with 9775 without my concern on date:21/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1517/-

            Oneassist relationship number :?
            Name :- gurwinder singh
            Mobile no. :- [[protected]]
            Credit card number ending :- 977

            Thanks
            Gurwinder singh
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              from Mumbai, Maharashtra
              Jul 26, 2018
              Resolved
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              Address: Thane, Maharashtra, 421202

              Dear hdfc,

              I was using below credit card which was stolen and after blocking i have made my all outstanding against my credit card. But till date i have not receive noc letter from hdfc bank neither on email.

              Requesting to send noc letter on my below mail id.

              Cc no: [protected]
              Mail id: [protected]@gmail.com

              Regds
              Sachin kawde
              [protected]
              Aug 30, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Anay
              HDFC Bank Customer Assistance
              1. मेने देवास hdfc बैंक में sip करने के लिए 1 महीने पहले फॉर्म जमा किया जो आज तक नहीं चालू हुआ|

              2. 1 सप्ताह पहले मेने पुनः चाइल्ड अकाउंट खोलने ka फ़ॉर्म जमा किया वह भी नहीं खुला |

              लगता हे बैंक राम भरोसे चल रहा है ?
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                E
                efghij
                from Mumbai, Maharashtra
                Jul 26, 2018
                Resolved
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                Address: 421021

                To hdfc bank,

                I have foreclosed my two wheeler loan by visiting your branch in chembur in the month of may and thereon have been following up with the bank for noc and other documents.

                Whenever i contact your customer care they say they have sent the say but i haven't received it yet.

                Would request you to please send me the same at the earliest and share the pod details for me to track the same.
                Aug 26, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are unable to act upon your query with the details provided. We request you to write to [protected]@hdfcbank.com, mentioning your loan account number, to enable us to check and assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  B
                  bibhuticharandhal
                  from Kuchaiburi, Odisha
                  Jul 26, 2018
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                  Address: Khordha, Odisha, 751013

                  I already have one health policy bearing no: hn[protected] in the name of smt. Bhagabati dhal & is due for renewal on[protected]. But due to unavoidable circumstances i am not willing to renew the same further which i already have communicated to hdfcgi. But they have given me a notice that the policy will be renewed & will be charged to my credit card a/c within 10 days from today without my consent.
                  Kindly stop the policy as soon as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Swatii05
                    from Delhi, Delhi
                    Jul 26, 2018
                    Resolved
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                    Resolved

                    Address: Rohtak, Haryana, 124001

                    This is to inform hdfc that i mrs swati bakshi wife of mr maneet bakshi
                    We have taken an auto loan from your bank for which we have paid the 1st instalment due to some cheque issues we told hdfc one day prior that we have cash in hand please take money from us and submit for the instalment but we were guided to add the payment in the morning itself but later on we received a text that there are insufficient funds. But the funds were there only in our bank account.
                    Secondly today 26th july 2018 at 11:41 am i received a call from ‭+[protected]‬ and the executive name mohan was behaving very rudely as if i stole money from him and later on when i told him that please speak to my husband then he said his number is going not reachable, you have to speak to me.
                    While i was talking to him he was talking very rudely in between the words. Later when i told him please talk to me normally and listen to me. I told him that when my husbands phone will be on i will speak to him or in the evening i will talk to him then he said i will put a letter on your name. I told him please talk to me with low tone he was not listening to me even when i shouted on him and told him tell me your name first because you don’t have manners how to speak then he said you are karzdaar and tumne mera paisa dena hai and again he was saying these things very loudly as if we are not ready to pay you the amount.
                    But i am sorry if you have such rude executives in your hdfc bank then i will not be ready to take any call from you.
                    You guys have to take money from me, so you have to speak in a good manner but people from your customer care department are like they are the king and we are the thief’s. Please take some action against this because i am not at a stupid person who will listen to such bad behaviour over the phone.
                    Aug 28, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 26, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, account Loan no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      Deven Kr.
                      from Delhi, Delhi
                      Jul 26, 2018
                      Resolved
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                      Resolved

                      Address: 110043

                      Dear sir, i bought a mobile from amazon.com on (25th-may-2018) with emi option of my hdfc credit card the transaction amount was (Rs.10999 for mobile + rs.449 for mobile protection plan. That total amount is rs.11448) which i have paid by my hdfc credit card. But because of the wrong order of the product i canceled the order and asked amazon to return my refund. After two days i have received some emails regards my refund of amount from amazon. They said "sir that we have made your refund, you will be seen the amount in your account in the next 5-7 working days. Till the end of completed 7-10 days no credits were found in my card. That amount of emi coming in my bill statement every month and i don't know why every month i'm being paid the money that i do not have.
                      Today, it has been 2 months since i have requested for my own money. So many times i talk to hdfc customer care and every time i talk to care represenetative they take complaint but nothing happens. And some time says that"sir amazon has your money and amazon speaks that we take full money from the bank and the bank takes you that money every month through emi and your money has been refunded as soon as we talked to you. We do not have any money for you.

                      Now i m asking to you sir plz tell me where my money is. Plz give me my own money. Plz do needfull.
                      Sep 7, 2018
                      Complaint marked as Resolved 
                      refund still not received. no any response from bank.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                      -Anay
                      HDFC Bank Customer Assistance
                      Sep 09, 2018
                      Updated by Deven Kr.
                      Mr. Anay plz update me about my query.
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                        B
                        Bhargav Vadlamoodi
                        from Delhi, Delhi
                        Jul 26, 2018
                        Resolved
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                        Address: 560037

                        Hi,
                        I have applied for hdfc credit card around 15 days back, and the status is in process but i got message from hdfc bank to my mobile number saying that "one time password (Otp) for hdfc bank credit card ending with xxxx is xxxxxx. Pls use this otp at hdfc bank atm (Language selection screen) to create your atm pin before 25aug18".

                        Kindly let me know how many days i have to wait to get a card.
                        Aug 26, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 26, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed and confirm that, as an outcome of our review, an HDFC Bank credit card number ending with 3363 has been approved and will be despatched to your mailing address maintained with us. You may look forward to receiving the card shortly.

                        Anay,
                        HDFC Bank Customer Assistance
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                          C
                          Chetan.k1
                          from Delhi, Delhi
                          Jul 26, 2018
                          Resolved
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                          Resolved

                          Address: 110074

                          Dear concern

                          Amount of 2527 has been deducted without any information i am a loyal customer of hdfc associated with bank for than 5 years but from few months.. Bank has deducted money any how as they have target to recover atleast 2k every month.
                          Would request you to look into this and if possible please suggest me to close account and transfer my remaining loan to other bank since i am not able to effort this useless deduction which is without any information..
                          600 again has been chared for gst. Why may amount has been deducted in july which has been already communicated to bank.
                          Again 158 for april month
                          Again 247 some gst charges for april month only.
                          Similarly all together 2527 in single day deduction.
                          Please understand i am salaried person and will not able to effort this much of deduction every month and which is not applicable in other bank.
                          Please advise and request you to sort this urgently.
                          Regards
                          Kumar chetan
                          Aug 29, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 26, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We would like to state that outstanding charges are recovered from your account since the required balance was not maintained. The charges are levied as per the schedule of fees and charges applicable. We request you to write to [protected]@hdfcbank.com for any further clarification or assistance.

                          -Anay
                          HDFC Bank Customer Assistance
                          Jul 27, 2018
                          Updated by Chetan.k1
                          Thanks for reply.
                          Please advise on process to close account and to transfer balance loan amount to other bank.
                          April charges shouldn't be deducted in July and please let me know which bank use to deduct balance for 2500 without any information and if a personhave enough balance and he or she not using net banking they will never come to know dis type of deduction.
                          Thanks
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                            R
                            ranjeetghorpade
                            from Kanpur, Uttar Pradesh
                            Jul 26, 2018
                            Resolved
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                            Resolved

                            Address: Kolhapur, Maharashtra

                            Sir i have credit card in hdfc bank, last 3 months i don't have job right now, my family went from major medical treatment of my father and main accident. So that i have plan settlement my credit card, from last 2 months the hdfc peoples contact with on different numbers, they are harassing me daily with 15 to 20 calls, i told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me. I sent mail to [protected]@hdfcbank.com on 12 july and i got reply from priorityredressalrpm. [protected]@hdfcbank.com to contact mr. Amit on the number [protected] for further assistance on settlement. But yet i have not received any reply even though i contacted him. He is saying its not possible to do settlement form his end. Now what i can do in this case. I did everything. I called some numbers they are not picking my call. I have all the details of recorded phone calls, sent mails, sms and all. So, please try to understand my issues and close my card with lowest settlement amount.
                            From hdfc bank fulchand chavan form collection department mumbai and his team is daily harassing me. Please contact me on ghorpade. [protected]@gmail.com my reference number for this correspondence is [protected] got from hdfc.
                            Aug 29, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            we have reviewed your comments expressed and confirm having responded to your email id on July 18, 2018. The reference number for this interaction is [protected].

                            -Manoj
                            HDFC Bank Customer Assistance
                            Yes, but as per your mail, I contacted to Mr. Amit Ghorpade from Kolhapur. But he said he don't have right to do settlement. Now what can i do ?
                            Yet I haven't got any reply from hdfc
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                              S
                              Shruti Kurup
                              Jul 26, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400042

                              This is Shruti Kurup, account number[protected] and branch : sector 17, vashi, navi mumbai .I had a salary account with hdfc while working with Wipro 4 years back and is inactive since then.I had requested via email as well as send documents via mail to deactivate that account as I shifted to USA. Now I wanted to open an Nri account and they say I have to pay 9000 to do so.
                              Sep 4, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 26, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please note that there is no provision to process account closure request through email. We request you to send a fresh application to the branch through courier or post for the closure of account.

                              -Anay
                              HDFC Bank Customer Assistance
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                                p.pramav
                                from Pune, Maharashtra
                                Jul 26, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                Hello team,

                                I am a hdfc bank credit card holder. The bank has auto debited some amount from my credit card number ending with 4181 without my concern on date:[protected]. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

                                Oneassist relationship memberid: field 29
                                Name :- pranav prakash
                                Mobile no. :- [protected]
                                Credit card number ending :- 4181
                                Relationship id : 2420637

                                Thanks,
                                Pranav
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Pranav,

                                Greetings from OneAssist,

                                We are sorry for the trouble caused to you.

                                As per your request we have initiated the cancellation process vide service request number-3388380. Your refund 1899/- will be credited to your account within 5 to 7 working days.

                                Regards,

                                Sophia,

                                Team OneAssist.
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                                  N
                                  Naresh More13
                                  from Mumbai, Maharashtra
                                  Jul 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400014
                                  Website: www.hdfcbank.com/branch-atm-locator/hdfc-bank-banks-dadar-east-mumbai-6159/Home

                                  Hi hdfc bank,
                                  My customer id is 20894192
                                  I have opened the account almost long back and now you started charging me something weird which was not stated to me. I see multiple transactions which are being charged for no reason.
                                  If you don't revert these charges i'm going to end my relationship with hdfc by closing my saving and current account.

                                  Each month i am getting deduction of inr 17.70 in my both (Saving + current) account. Stop this on high priority.
                                  Below some cases
                                  Inst-alert chg inc gst -inr17.70
                                  Ib funds transfer dr-[protected] - inr17.70
                                  Aug 28, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 26, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Effective 1st April 2013, customer's registered for InstaAlerts service with 'SMS' facility, would be charged as follows: Salary/Savings Account: Rs. 15/- per quarter Current Account: Rs. 25/- per quarter Additional Information: Customer's who are registered only for 'Email' alerts facility for receiving InstaAlerts will not be charged. Debit/Credit Card Transaction alerts sent as per regulatory guidelines and NetBanking transaction alerts do not form part of InstaAlert Service. Customers who are not registered for InstaAlert service will continue to get these alerts free of charge. All fees and charges mentioned above will attract Goods and Services Tax (GST) @18%. For further assistance, you may contact us on [protected]@hdfcbank.com

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    J
                                    Junaidk569
                                    Jul 25, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400061

                                    A deduction of 260.88 inr was done without my knowledge.

                                    This is to ascertain the fact that i have not used my card for retail purchase on the mentioned date.

                                    Cheque/ref no.:mir[protected]
                                    Withdrawal:260.88

                                    Narration is as follows :
                                    Dc intl pos txn markup+st[protected]mir[protected]

                                    Date:25 jul 2018
                                    Value date:25 jul 2018

                                    Kindly explain the same as to the nature of this transaction. Thanks in advance.
                                    Aug 27, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 26, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to write to [protected]@hdfcbank.com from your registered email ID, mentioning the issue along with your account details, to enable us to check and assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      J
                                      Jose Thomas P
                                      from Bengaluru, Karnataka
                                      Jul 25, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka
                                      Website: www.clubmahindra.com

                                      The transaction was happened on 7th august 2017 through merchant "club mahindra" of amount rs. 31550.

                                      I got a call from hdfc customer care telling that a transaction was happened on my credit card and they were asking whether i am authorizing it or not. I told that i have not made any transaction and i am not authorizing it. Once the call is disconnected, i found that i got a message in my mobile stating that rs 31550 was debited from my card. Soon i called customer care again and explained the situation and deactivated my card. I have also raised a complaint with hdfc team. They have reverted the amount on credit card as they were investigating on it.

                                      After two months, i got reply from customer care providing the payment bill that was made by someone at club mahindra. The bill clearly shows someone's name, signature and other details. Only the credit card and it's expiry date was same.

                                      I am not sure how hdfc can authorize this transaction without any otp or any other confirmation. They have again added this amount telling that i need to bear this amount. I have made multiple follow ups, but of no use. They were asking me to contact merchant and get the cancellation proof.

                                      Every month during the time of payment, hdfc team call me up and asking for the payment, but there is no action from their end to resolve the issue. Even i have made a payment amount of rs. 1850 as it was the last date and they assured that they will resolve the issue soon.

                                      Currently the total due amount is of around rs 50, 000.

                                      Request you to look into the issue and help me to resolve it soon. Awaiting for your reply.

                                      Thanks
                                      Aug 27, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 27, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments and request you to revert us with the duly filled and signed form available at the below link to the below mentioned address to enable us to assist you in this regard. https://bit.ly/2vbzI3z The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Aug 18, 2018
                                      Updated by Jose Thomas P
                                      Dear Sir

                                      As suggested, I had reverted with duly filled and signed form to the Credit Card Dispute team. But I got a reply as below.

                                      "We inform that the transactions prior to Apr 2018 statement are time barred to initiate liaison with the concerned member bank/merchant establishment. Kindly revert if any further assistance required regarding your card account, we would be glad to assist you."

                                      Hence could you please look into the issue and help to resolve at the earliest. Please let me know how to proceed further on this.

                                      Regards
                                      Jose Thomas
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                                        G
                                        Ganesh Kumara
                                        from Delhi, Delhi
                                        Jul 25, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560001

                                        Hdfc credit card collection agents promised me noc after paying the settlement amount as per their instructions which i did. After paying the entire money collection agent raghvendra from hdfc credit card bangalore branch has stopped taking calls. I dont have any more money. Other collection agents have started calling me for outstanding. What should be done in this case? Can a criminal case be filed against raghavendra and hdfc?
                                        Aug 28, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 25, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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