HDFC Bank Complaints & Reviews

Was approached by hdfc relationship manager for sl crest policy in 2014 when i opened savings account with them. He ask me to opt for this policy as it will help me in income tax stating that i can surrender the policy anytime of i do not like it.
I took this policy at 50k rs per annum in march 2014.
In february 2016 i wanted to surrender the policy and approach my relationship manager. He ask me to call his coallegue for from hdfc life and surprisingly i was told that i cannot surrender the policy before 3 year as i have to pay minimum 3 premiums under this policy. As it was matter of only a month i decided to pay the premium in 2016. As this policy was not paying good returns i wanted to surrender it and hence call my relationship manager. He again hooked up me with one of his coallegues who advised me to pay couple of more premiums (Total 5) and i will get good returns. Hence, i continue paying premium until 2018 and after 5 premiums were paid i call my relationship manager again through whom this policy was taken in kolkata for surrendering this policy. He gave me contact number of his coallegues again who told me that she is going to the concern office so the policy can be liquidated. Next day she ask me to visit nearest hdfc life office in mumbai/thane (As i reside in thane now) and submit the form for liquidating the policy. To my surprise again i was informed that there is a lock on period of 5 years and i cannot liquidate this policy before march 2019. I dropped a mail to selfcare (Hdfc) and i got a reply from kolkata branch that they are looking in the matter. I got couple of calls from the kolkata branch as well and since i did not pick then up as i was traveling abroad, i got a mail from the said representative that he wants to speak to me. I dropped him a mail that i will call him once i am back in india and gave him a call when i landed in mumbai. He told me that he is looking into the matter and wants to meet me (Probably wanted to sell me some product). I told him that i have left kolkata and hence we can correspond on phone / mail. After thay there was no call from his side, hence after couple of days passed by i started chasing him on phone. First my phone's went unanswered but finally he answered my phone and advised that this policy cannot be encashed before march 2019. I told him that i am ready to pay 1% or 2% penalty (Whatever it is) for early termination but need he money for some other matters. He advised that same is possible and copied mail to one of his colleague in hdfc life and ask him to get back to me. After couple of days i got reply from his coallegue that this policy cannot be encashed in any circumstances before 2019.
I have been calling my relationship manager in kolkata who is not answering my calls now for last one month after this episode. It looks hdfc bank pressurizes their employees to sell unsuspecting customers insurance policies by hook pr by crook and most of the times we buy products from this same relationships managers (As they come crying that they need to achieve their targets) in good faith who often mislead us without disclosing full details of the policies.
This is not the first product which hdfc bank have sold me with their unethical tactics.
On one hand we have a policy which is not paying returns and which i cannot encash (In short i cannot use my own money) and on other hand we have credit card interest rate which are quite high (Which means banks are extracting money from us giving false information and if we are not able to pay credit card dues on time we are charged at a very high interest rate. Indirectly for using our own money which is invested in banks).

I am planning to go legally against hdfc and suggestions are welcome. Can i go in consumer court??

I am also paying 13k per annum against hdfc ergo family plan for past 3 years (Last year i paid 18k) and i think it is better to transfer policy to some company like lic as i have lost my faith in hdfc bank.
It is better to bank with sbi.

I also have foreign inward remittance coming in under the company which i own and i have observed that hdfc bank does not deposit money in my companies bank account when they ecpect usd to fall against inr. They will hold the money for couple of days and convert it into inr and deposit it in my bank account when usd goes week against inr. (For example, my inward remittance didn't get deposited yesterday when usd had breached 68 rs. And when i went to bank today to enquire i was told that there was a system error yesterday hence funds could not get deposited in my company's account. (Also the exchange rate which was given was poor almost ibr minus 1 rupee).

Also i receive unsolicited phone calls from hdfc bank / hdfc life for marketing their products which is quite annoying.

Crooks... Don't buy policies from hdfc...

For more details contact modak. [protected]@gmail.com

Hi, my name is ch praveen kumar, i want to deactivate one assist service provided by hdfc. I am not interested with the service which i going to start in nxt month.

I would request hdfc to kindly deactivate the service, so i hope hdfc will kindly help me regarding deactivation of one assist as soon as possible.

One assist relation ship number : 4560913
Plan name : enhanced wa privilege single plan

I had applied for a sip of ₹2000. However due to insufficient balance the amount could not be cut. Hdfc on the other hand did not even inform that there are penalties for such incomplete payments. At first i thought it would be a fee that is applied to every user for some services when it was first cut! But later on i figured they are these charges that are applied on incomplete automated electronic payments. They did not bother to inform me about such things prior! ₹413 were cut in the month on may 2018 and ₹590 are cut for the month of june 2018. This is highly disappointing!!

I am holding mastercard of HDFC Bank. They have not sent me statement of May month through any medium or they have not sent me any reminder till its due date which is 5th date of the month. How can I pay the money without knowing the details of the statement. After due date they are reminding me on 14th June instead of before 5th June that I have not paid the money and I have to pay the penalty for it. After their remainder and statement I have immediately paid the money and still they have charged the penalty which is actually invalid and fraud and I am not ready to pay this penalty in any situations. They have charged more than Rs. 800 which is too much. By this way they are trying to fooling the customers. My phone no. is [protected].

My personal hdfc savings account has been in dormant blocked state from last 4 years.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I received sms saying my account status has been successfully changed from blocked to active. But when i do online transaction, following is the message received with transaction failure: "there is a low severity memo present on the credit account., there is a memo present on the debit account."
Will hdfc ever plan to do it's job and stop harassing customers?

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 3855 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund debited amount.

Name :- bhumikaben harshadbhai modi
Mobile no. :- [protected]
Credit card number ending :- 3855

Had requested for cancellation of loan due to mistake in name. Had returned the chq. Bank asking me to mail a request asking for pre-closure & pay 3% penalty for pre-closure + GST. Spoke to Mukesh on (30/5), Akhilesh (2/6), Upadhyay (4/6), Jayraman (8/6), Avinash(11/6) & Kishan (14/6) on Tfree no. Also mailed to CS id, got reply seeking the same from Ganesh Kumar / Bhavna- CS officers.
Had tweeted on Jun 14, got this Ref No.TW[protected] and [protected] from Bejoy.
Complain no:HBL=[protected]. Loan card no: 517635xxxxxx2248. Loan A/c no: [protected]. Card No: xxxx xxxx xxxx 3279
Asking charges for not using a single penny.

I am a victim of fraud call. On jun 16th 2018 i got a call from this number +[protected] and saying we are from hdfc rewards points payback department. Then started telling my first four digits of my credit card details for confirmation and then said you have 9k reward to get this credited to your account need some information from my end and i said transfer that money to my credit card. But they refused and said your card is not registered in payback portal hence give me any other back card details then will transfer.
I suspected they are fake and asked them, that person goroav sharma gave his employer id and office location address details and then i gave my citi back credited card. He said for the security reasons we will send some otp that will just hold your money and open your application process credit the money to your account. Somehow me made me to agree and took 20k post that said your card is allowing only 5k to credit hence give another card so that from my end process will get close money will credit to you then i gave my standard charted credit card he took again 20k..in total..in the middle he took 5k extra from my savings account too. Of course it's my bad to tell otp.. But what should i do.. I was thinking only on the money which i lost. Unfortunately i didn't get anything. I went to police station to rise fir but they did not accept this complient since it a online credit card swipe

Dear sir

I am confirming that if in future any amb charges deducted from my account i will be responsible for that but know i request to you please return amb charges in account those deducted by bank from 1 june 2017 to till date. You konw that my account linked to demat so that i was not able to maintain my account. Now i will maintain my account as required amb. And never claim for that.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1550 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 4642704
Name :- sachin kumar
Credit card number ending :- 1550

Hi,

Its been a very shameful act by employee najeefa from credit card department (Chennai) calling me a liar when i tried to find out the charges applied to my minimum due amount and how safe is my aadhaar card details. She shouted and threatened along with her manager (Vinod kumar s) to pay the due amount with any cost. Manager says you need to beg from your parents and friends otherwise he will make sure to screw my civil score.

Very sad already hdfc has bad name in banking circles and with hdfc threatening their customers its a shameful act by hdfc.

I know you will not take any action on the employees as you people dont care about customer.

Regards
Umesh

Dear concern,

On 16th june 2018 i have recieved a call from hdfc life contact number was [protected] and i have purchased the policy hdfc life easy health policy and i have done payment of inr 6212 online.

After the call was completed i was asked to send the aadhaar card on a whats app number [protected] so i have done the same and paid inr 6212 online.

Now i have not received any confirmation on the policy yet and i am afraid that was it the fake or fraudulent call or genuine call.

I request you to please update me on the same please find the attached payment link and payment confirmation message which i have reviewed on my email id.

Expecting quick response from your side.

Regards
Deepak teck chandani

[protected]

Hi,

I had an hdfc salary account, after 2 years i saw it is showing -7600 rs something. Since after they dont see 3 months salary in hdfc accounts then only it gets converted to saving account.. Also i dont have any idea when i was not even using this accpunt hot did went in so much negetavive balance??.. I want to close this account and pleae request you to waive off all the amount.. How can a normal catagory person pay such much?? Genuine request to comtact me asap and close this account..

The actual emi i used to pay was on 4thjun-2018 and i have placed the amount in my icici bank account at late hours of that day. But same was not not deducted. After that a message has been received that loan was resubmitted on 12th jun-2018. So same was again placed in the account and that day was also not deducted. After a message was received that you can pay the loan amount through the site. I have payed the money on 13th jun-2018. Then called from the hdfc and provide your reference number. However, again a message was received saying that thanks for paying the emi but you are fined with 649rs. Now i did not made a mistake to pay the money and the required amount was placed as per commitment but fine was result. Now i want to make a complaint in human rights if same was fined and may got delay in the further emi if the issue was not resolved. Thanks

Oneassist - big cheaters.

I got debited amount of rs 1899 from credit card without my permission by oneassist. They auto-renew my plan with the single email they had mailed me.

When ask for the plan cancellation and refund my money before 7 days of auto-renewal, the telephonic call representative told me that, they can't refund my money as the plan get renewed. The only thing he can do was change my plan with rs 900. I immediately refused and ask for plan cancellation, and told to them that i don't want my money back. They get satisfied this time with my money without providing any service to me and ready for deactivate my account.
Really fraud company.

When plan activation, they have called me several times. At the time of renewal they didn't notice me with any call. If i ask for refund and plan cancellation they come up with stories like t&c. Worst customer service and marketing strategy.

My question is how hdfc is tie up with these type of fraudulent company. I had lot of respect with hdfc services, but with this issue i totally disappointed with hdfc. I know, i was accepted the walletassist plan one year before when i got my credit card. But at that time, they didn't had any single word for auto-renewal.

Please don't go with oneassist. Real cheaters.
Hdfc please concern about these things.

Thanks

Hi,

I purchased an apple ipad on 10th february under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

My friends and colleagues also purchased the same and are facing the same issues. Tried email the customer care, but the emails bounce back.

Its been more than 90 days and the cashback is not credited.
Under this scheme it was mandatory for the buyer to opt for 6 months emi.

Purchased the ipad in croma retail Faridabad.

​date of purchase : 10th feb 2018
Store : croma retail, reliance mall Faridabad

Respected Sir/Mam

I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No. for my card is :-[protected]. It has not been deliverd to me, and blue dart service man not call me, my alternate number is always on Kindly look at this issue and help me out.
Thank's...

Jay prakash VISHWAKARMA

My hdfc credit card ending with 7540 was debited for oneassist membership without any notification. I never asked to renew my membership. This has been done without my knowledge.

Please cancel this membership and refund my amount1399 rupees to the my saving acount as soon as possible.

Name: amjad ahmed khan
Oneassist relationship number: 1087460

Regards,
Amjad khan

Hi Team,

I recently(Jun 5th) applied personal loan with HDFC Bank and got message like eligibility was very less and they are calculating amount incorrectly from my payslips, so I have provided them my CTC as well but there is no response and its been worst service from Sales manager & Bank manager which I didn't expect from HDFC bank at all. My Loan application number is 58040059. Please treat this as high priority and your help would be greatly appreciated.

Sir am anil, from dwarakatirumala, i have done account in jangareddygudem hdfc branch
"i did openthis account whan am studing b. Tech, ofter open this account i didnt use thi account, suddenly i have intrested to use this account but the bank employees are not coparate with me, nobody can told clear cut ans.. Plz take an action immediately on that branch thanking you sir, my no [protected]