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HDFC Bank Complaints & Reviews

2.9

Updated: Aug 21, 2026

Complaints 32962

Resolved

18423

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14539

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Address: Gwalior, Madhya Pradesh, 474010

My Credit Card and i got a settlement latter (PFA) from the bank dated 27 January'2018. As per this settlement i have to pay total amount 37, 400/- & as per the settlement latter i will have to pay 6, 000 on 29 Jan'2018 which i paid on the same day, second amount 15, 700/- will have to pay dated 20 Feb'2018 which i paid on the same day, third amount 15, 700/- will have to pay 20 March' 2018 which i paid on 30 April'2018 due to some my medical emergency. I paid total amount as per settlement latter but when i asked settlement clearance latter to you then they said you have 40, 000 pending amount against your credit card, i am following since long time but still not get the solution.

Aug 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Jul 21, 2018

Updated by pawan1838 Dear,
I will be wait for three days and if issue will not be resolve then i will launch a complaint in consumer court & high court. I will not be a part of this forgery.

Thx.

Jul 30, 2018

Updated by pawan1838 Not any response yet, i don't know how they are working?.

Thx.

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Address: Kurukshetra, Haryana

I have done the ATM transaction of Rs 7000 From PNB Bank ATM branch in Sector 5 on 18.07.2018 vide transaction number[protected]. After entering the PIN number, transaction got declined due to some problem in the ATM but amount got debited. Immediately, the nearest PNB bank has been contacted for the same. They have mentioned that there are instances when amount got debited but same got returned within 24 hrs.
Now the amount is not returned in account and PNB is asking to contact HDFC. HDFC has been contacted but they ask to lodge the complaint thru Customer care number but no one is responding on customer care number [protected] or [protected] or [protected] or [protected].

kindly help to get the amount back.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Sabarkantha, Gujarat

Website: [email protected]

Maine credit card liya tha jiska use Maine aaj tak nahi kiya hai fir bhi mera debit 2500 rs kar diya hai mere card ka settlement kar kai mai 500 rs bharne ko taiyar hoon to aap muje itni help kar ke mera card block karva de

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Address: 600012

Iam already your car loan customer paying promptly till now.so you sending me to topup my car loan.iam working as a class 2 officer in govt.while i approched your team leader mr.pradeep.chennai whos mobile number is [protected] his way of talking is very worst.i think he is feeling like owner of his costomers.he is typicaly telling iam a team leader you must not talk only with my team.and not even know how to behave.really i felt very bad.again i dont want any deals with your bank if this man continues in working as a employee in hdfc

Aug 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 20, 2018

Updated by Suresh3 Sir, hereafter i dont want any transaction with your hdfc bank except my past car loan.since felt very shame about how you appointing your staff.your team leader named pradep whose no is [protected].approaced me abt personal loan.and sent some estimate too.but when i tried him his no switchedoff alway.when i ask about him he is telling no need to talk with me talk to my team.iam a leader.is he a supreme power in your bank.he is not even have intrested to talk with a costumer.then why you appointing as a leader.iam a class 2 officer in state govt and see my payments in my car loan.is there any pending.then with whom he will talk polite.1st educate him that he is getting payments from our intrest only.ok again if you want to continue my relationship with your bank you must remove this type o[censored]seless from your bank.otherwise if you too feel he is a suprme power of your bank pl again dont send any mails to topup or housing loans and all.

On Fri, 20 Jul 2018, 1:38 p.m. Suresh Elangovan, wrote:
Sir, hereafter i dont want any transaction with your hdfc bank except my past car loan.since felt very shame about how you appointing your staff.your team leader named pradep whose no is [protected].approaced me abt personal loan.and sent some estimate too.but when i tried him his no switchedoff alway.when i ask about him he is telling no need to talk with me talk to my team.iam a leader.is he a supreme power in your bank.he is not even have intrested to talk with a costumer.then why you appointing as a leader.iam a class 2 officer in state govt and see my payments in my car loan.is there any pending.then with whom he will talk polite.1st educate him that he is getting payments from our intrest only.ok again if you want to continue my relationship with your bank you must remove this type o[censored]seless from your bank.otherwise if you too feel he is a suprme power of your bank pl again dont send any mails to topup or housing loans and all.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Account No., staff details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560028

Rs.3433.14 is debited from my SB account towards DEPOSITORY CHARGES JUL18. Certainly it is shocking. Written mail to them but no response.
Also tried calling customer care for last 2-3 days but after pains of entering details I get to Demat section but unfortunately call gets disconnected every time.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 682036

I had invested in Fixed deposit as follows - account number-[protected] for 25, 00, 000 and account number [protected] for 15, 00, 000, I am eligibe for higher interest rate at 6.75% being senior citizen, pl calculate he higher interest payable to me after verifying my age in your data base

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My HDFC Fast tag was not recognised at the captioned toll plaza, so I paid in cash with a receipt still in my possession. At the same time I was also debited for the same amoun from my Fast Tag account. This has repeated five times in last 6 months. The HHDC fast tag service #[protected] is [censored] and in my experience of last 1 year no one pickups the phone or it is engage continuously. There is no email id or a proper complaint redressal system existent with the bank.

I am off course going to file a complaint with consumer court with heavy charges for the agony in dealing with your system. I am writing this complaint here just to understand if at least this FORUM is monitored by somebody concerned.

Aug 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Anay
HDFC Bank Customer Assistance

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Address: Ahmedabad, Gujarat, 380005

Website: www.hdfcbank.com

I have registered my FASTAG account with HDFC Bank and has got activated on 9th July but till date i have not received physical copy of same

I have called up several times at HDFC bank Helpline but till date not received any satisfactory reply

My Customer id is[protected]
and My Wallet is [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Udaipur, Rajasthan, 313001

R/Customer care Team,

This in reference to the cited subject, i would like to invite your kind attention that recently i have applied for loan against property to ORIX Leasing & Finance Limited. On scrutiny of my documents it reveals that my CIBIL report is showing very poor score i.e. 550 which is due to overdue amount of credit card Rs.2276 and status of which is write-off, while fact is that subject credit card was not issued to me till date . Therefore, i requested to CIBIL to provide the details of credit card from where its reveal that credit card have been issued by your bank having card no. [protected].

Therefore, i contact to your customer care for further enquiry regarding this credit card and upon this they inform that the said credit card was issued with car loan application in March 2017 while fact is that till date i have not received this credit card.Apart from this your bank has issued credit shield insurance policy for Rs. 870/- from this credit card which was also not received by me till date .
In nutshell, till date i have not received any communication /message from your bank for for issue of this credit card and dues against it.

In this whole scenario, my CIBIL report showing delay payment day of 178 days against this credit card which is not tolerable for me. Indeed it is very shocking that how a so reputed bank can commit such a great mistake and play with goodwill of customers.
It is absolutely a case of fraud which i can`t accept it at any cost.

Therefore, it is my humble request you to kindly look in the matter and arrange to cancel the card immediately & reverse the all due payment against this credit card and also request you to kindly take up the matter with CIBIL to remove all DPD & write-off status.

I once again request you to kindly resolve all the issues immediately without any further reminder, otherwise i will take legal action against your bank.

Aug 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 12 working days. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance.

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Address: Ghaziabad, Uttar Pradesh, 201001

I am a HDFC bank credit card holder. The bank has auto debit Rs. 1000 from my credit card number ending with 2932 without my concern on date 26 June 2018. I am not interested about this service and do not want this membership anymore so cancel the membership and refund this debit amount of Rs. 1000 on an immediate effect.

As bank is not responsible to establish the relationship wit the 8 years old customer that why they are not using our credit card & after so many times generate the credit limit request no person are able to work on it.
Thats why i dont require such a bank services as your phone banker Mrs Tuha suggested to cut your credit card in 4 pieces and drop in the nearest branch as we are not be able to intimate the the customer for renewal of service & not bothered to sustain the relationship with customer & not responsible for the request generated through net-banking for enhance the credit limit.

1)No customer Engagement.
2)No customer relationship
3)No intimation regarding the renewal services.
4)No benefit for old customers

Name: Saurabh Bhargava
Mob :[protected]
Credit card ending no. : 2932

Aug 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We would like to inform that the Jet Privilege Platinum HDFC Bank International credit card will attract a nominal renewal fee, considering the features and benefits available with the card. However, the renewal fee will be auto reversed when your card usage spend during the previous 12 months period exceeds Rs. 2, 50, 000.00 Our records indicates that you have not fulfilled the spend requirement. Hence the Membership Fee has been levied on your card account. We regret our inability to accede your request. We request you to use your credit card for the aforesaid spend limit to get the renewal fee waiver on future renewals.

-Manoj
HDFC Bank Customer Assistance

Jul 23, 2018

Updated by Bhargava saurabh but my credit card limit is only 50K than how i can spend 250000, pls check the data base before putting any remarks there.

Jul 25, 2018

Updated by Bhargava saurabh If HDFC bank not be able to sustain the customer relationship, so i dont need a Credit card from HDFC.
pls take it back & close it from my end.

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Address: 412114

I applied for a credit card around 20 days ago.and now the status says its disapproved.And they are asking some more details such as landmark and alternate number.i have forwarded the documents that was required.could you please let me know how soon i will get the credit card once the documents are received?This is the reference number. [[protected]W2]

Aug 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and in order to enable us further review your application, we request you to send the duly filled/signed form available at the below link for confirmation of your residence, office address along with self-attested proofs and contact numbers to the below mentioned address to enable us to assist you in this regard. https://bit.ly/2AAcmdz https://bit.ly/2FTI04y HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600100

Hi,

My food card got damaged, I am a CTS associate, could you block the card and issue the new card. Also, my old card has balance money in that account around 2K.

Could you please transfer the amount in the new card. I am waiting for your response.

The food card number is: [protected]

Please confirm and let me know

My email: asiqali.[protected]@cognizant.com

Aug 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Please contact our phone banking number in order to submit a request for blocking and replacement of the prepaid card: https://bit.ly/2fEZqtn

-Anay
HDFC Bank Customer Assistance

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Address: Indore, Madhya Pradesh, 452001

Hi,
I purchased iPhone 8plus on 7th March 2018. I was supposed to get the 10000rs cashback after 90 business days.

However the cashback is not been recieved and I am not getting any support from the Hdfc executives who helped me purchase the phone. I have been calling customer care but no luck. I feel like cheated. Can anybody take care of the issue on priority, please?

Aug 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write your issue to [protected]@hdfcbank.com with your Account No. or Customer ID, offer details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Gurdaspur, Punjab, 143505

Website: www.hdfc.com

Dear sir
this is regarding the refund of rs. 561 that was deducted during the transaction to IRCTC transaction id [protected]. The amount was deducted from my account but wasn't transferred to irctc. regarding this i had sent an confirmation mail from irctc to you at [protected]@hdfcbank.com .but no action has been taken against it. please solve this problem as soon as possible. query no[protected] .the deduction was made from account no [protected].
thanking you .
Name - Vishal malik
mob- [protected]
account no- [protected]

Aug 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share with us a confirmation received from your merchant that the said payment was not received at their end. The Chargeback Complaint ID is 1602144. Please mention the same in your email to us along with merchant confirmation about non-receipt of the said payment. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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S

sk.nitd

from Pune, Maharashtra

Jul 19, 2018

Reverse the debit card issuance fee, rs.885, for the Free Platinum DEBIT CARD under savings max account at the earliest.

Complaint no. PUNC[protected]
docket no. HBL=[protected]
email - [protected]@gmail.Com
It got debited from my account on 12July2018.

P

prabhudsp111

from Chennai, Tamil Nadu

Jul 19, 2018

Hi,
Today amount of 1000 has been debited from my account ([protected]) while I have no clue how it got debited from my account. (Attached statement with this mail).This is my first month experience with hdfc and really disappointed with this act. I need my money back.
Regards,
Prabhu D.

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Address: 122508

Website: Dhbvn.org.in

Hi,

I had paid the e bill of INR 6071 online on 8th of July 2018 vide ref no[protected]. It is deducted from the bank account and is paid to the Dakshin Haryana POS (DHBVN) as per the statement narration. However, the bill is not paid and my e bill is still showing as pending as per the authority.

Please look into it as i has never expected this sort of paymen issue in online mode of payment specially from a known bank like HDFC.

HDFC Bank customer support has been notified about the posted complaint.

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S

Suba Subashini

from Chennai, Tamil Nadu

Jul 19, 2018

I had applied credit card 2 months before and still it shows in process status kindly resolve this issue and also attached screenshot. I didn't receive any calls or messages. Let me know status about that.

I

intekhab shaikh

from Kalyan, Maharashtra

Jul 19, 2018

I have attached some of the Screenshots & This is how the bank fools you when Pre-after the deductions are done. Bank don't even reply to you, and addresses you to "Feel Free to Contact" . Please stop such behavior (_

T

Thirumalesh Naram

from Hyderabad, Telangana

Jul 19, 2018

Sir i have lost 5000 rupees regarding this fraud transaction, actually an sms came to my phone, that i have to do kyc to acess my aadhar with my account, after this a person called me through this nuber [protected]. And he asked otp to me and said with this otp your kyc will be activated, so i belived him and revieled the otp at the nxt second mny

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Address: Thane, Maharashtra, 401107

I have given complaint to HDFC life insurance regarding 3 polices & I have other company policy also like future generali & bharti axa life insurance & bith companies accepted my case in mis sale & they have refunded my money & HDFC life insurance only gave me 1 policy approval & other two policy declined.I received a brokers call also he was forcing me too pay them money then only they will approve my case.I have more than 45 call recordings of those cheaters then also company is not accepting his fault then also company is not giving me refund of my polices

Aug 24, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.

Jul 20, 2018

Updated by mohadikaramit dear hdfc life insurance team please check my complaint number HDFCSL=[protected].I have approached my compliant for 3 polices & I have more than 45 call recordings of your agent.he sold me this policy on the commitment of loan against policy.I have approached so many time to your company regarding my complaint same time I have approached my complaint to bharti axa life & future generali life insurance & they both have agreed & refunded my money but I am not receiving same resonance from HDFC life

Verified Support

Jul 24, 2018

HDFC Life Customer Care's response Hi, kindly inform to the policyholder if he/she has any unresolved issue with respect to his / her policy. Kindly write to us at [protected]@hdfclife.com from registered Id to have the same addressed.

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Hi,

This is to divert your kind attention on the above mentioned subject. I have a business loan going in your bank. Due to severe business loss i am not able to pay the amount.

Your executive Leena called me on 19th of July 2018 from ([protected]) number and misbehaved. She is not doing for the first time and provoked me today to say something out of the box to her.

Then she started threatening me that i will raise a complaint against your misbehavior.

I don;t expect this from HDFC. I will lodge a case against this mentioning your bank name in police station and higher authority, the way you people harras. Not only this LEENA has sent me threatening personal text messages on my number.

Take some action against this chick or i will take an action. You people are threatening the customer, and stressing the customer, why so. Do you want that your customers kill themselves becasue of such nusance.

I need email id of concerned person to whom i can send those audios.

Aug 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com from your registered email id along with your loan account number for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Jul 21, 2018

Updated by Ankit Creations How cna you marka s resolved. Your executive abused me over the phone call, let me drop you a mail and send the same to higher authorities. i will attach the audios as well.

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Address: Kolkata, West Bengal, 700156

Rs 472 has been withdrawn from my Debit card in narration of 'DEBIT CARD ANNUAL FEE-Jul[protected]MIR[protected]' . I have never been charged since my usage of this card for years, Why without informing me charges is being levied at once? Please credit my money ASAP. This is totally unacceptable. I have never been informed about any particular charges on this card ever.
I called the support exec. and she said you amount will get reversed.She gave me this refid :delc[protected]. When i contacted again after 1 week, they said this complain no. does not exist. What kind of customer service you are providing?Its really hectic and waste of time for customers like us.

Aug 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance

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vijayagurunatha

from Chennai, Tamil Nadu

Jul 19, 2018

Please stop our online our tds payment done today by 10.36 for the amount of Rs.48, 000 from hdfc a c no:[protected] which was done for tds payment due to wrong TAN specified as chev12587b instead of chek12587b.
vijaya gurunatha sethupathi.

P

Prashant9999

from Mumbai, Maharashtra

Jul 19, 2018

I Mr Prashant Sonawane I have applied for HDFC BANK CREDIT CARD My application no is [protected]W1
But I unable to send verification code
Please proceed my application

I will try to send SMS but sending failed..

Please resolve my query

Thank you

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Address: Thane, Maharashtra, 400604

Not Happy with the 4% charges levied for repayment of personal loan outstanding..My 12th Emi got over in June 2018 & as I had to arrange a sum of around 1.75 Lacs for the repayment I now come to know that after 13 months 4% extra will have to be paid for the same..As it is hdfc doesnt provide part payment option & now that after 12months its possible to close and after arraging all the funds I am getting to know about this extra charges that i have to pay..this is not expected on part of HDFC especially for a customer who is holding a credit card a salary account a home loan & also a personal loan for so many years.. my current outstanding is 1.75 Lacs but I have being asked to pay 1.84 lacs for closing the same when I have already paid an interest of Rs.28500 for 12 month now this additional 9k to be paid without any reason as I was communicated that after 12 months i can repay the loan without any extra charges...EXTREMELY MISLEADING AND MISGUIDED ON part of HDFC

Aug 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

Jul 23, 2018

Updated by Vibha Harne Ok thanks...awaiting reply...

Jul 26, 2018

Updated by Vibha Harne No update yet...

Jul 29, 2018

Updated by Vibha Harne My query is not resolved and hence i would like to discontinue my hdfc credit card to show my displeasure towards this and i would also like toclose my personal loan...kindly guide the process for both

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Address: 560100

Website: HDFC bank

Tried to book a tatkal ticket from bangalore to sagar .. amount of rs. 770 is deducted from account but tickets are not booked.. status shows as pending from bank end in the irctc website.. neither received a message about refund from irctc or the bank..
Transaction id : [protected]
Have sent a mail to irctc as well but did not receive any reply from irctc or from hdfc bank .. Received a reply from irctc that the amount is not debited to irctc.. Hence its on the HDFC bank
.
HDFC bank has to refund me 770 now.
HDFC bank malleshwaram branch

HDFC Bank customer support has been notified about the posted complaint.

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