HDFC Bank Complaints & Reviews

I paid exam fee online with e-mitra... The amount was deducted from my account but the fee status was still "not submitted"
I waited for 2 days as i thought there may be a technical error on system.
Then i had to pay again for this.
So there were two deductions from my hdfc account.
When will i get my money back for the first fail transaction?

I came to kanpur from greater noida on 2 june 2018 and since then i am here. Today on 20 june 2018 (Wed), when i tried to pay from my hdfc atm card at a petrol pump, the transaction was denied.

The last transaction that i did was on 18 jun 2018 for jio recharge (Nhdf[protected]-billdkreliancejioinf) ref no.[protected] for inr 349/- after that i did not make any transaction.

Therefore, i logged into netbanking today and got shocked to see that inr 1, 05, 000 (1 lakh and five thousand) have been withdrawn from my hdfc bank account.

On 19 june 2018, inr 20, 000, inr 40, 000, inr 10, 000 and inr 5000 (Total inr 75, 000) were withdrawn from different atms in delhi.

On 20 june 2018, inr 10, 000, inr 10, 000 and inr 10, 000 (Total inr 30, 000) were withdrawn from different atms in ghaziabad.

I am in kanpur and my atm card is in my custody and i had never shared any details with anyone. I am from it field and very much aware of all banking cautions, even i educate others. Therefore this is really shocking to see that inr 1, 05, 000 were withdrawn fraudulently from my hdfc account in delhi and ghaziabad.

The most surprising thing is that i did not receive any alert sms or alert email for all these fraudulent transactions.

I have called the hdfc customer care and they have logged a complaint and blocked my debit card and netbanking.

The next step is i have to lodge an fir at the nearest police station tomorrow and go to bank with fir copy and fill up the cardholder dispute form with complaint numbers provided by the bank representatives.

Just wanted to make a complaint here because the bank must be notified and must take serious actions for this issue. This is really frustrating.

I will keep posted the next updates as soon as this case progresses.

Thank you for now!

Regards,
Jyotirmay pandey

Hi, i recently applied for credit card with hdfc, after a week of documents submission i had received 16 digit reference number (18f[protected]s1) through a sms asking me to send passcode to a number and i send. There is no notification whether my consent accepted and application processed. No communication and no channels to check the status. The official status tracking site shows no record found message. Tried phone banking, email, website, all channels redirect to website, website shows no record found.
Is there any other option for me to track?

Hi All,

I am Indhumathi, i am having an hdfc credit card and for June 2018 i have received the bill. I have three complaints on this bill

1) In that bill i could see 2999Rs for ONE assist MFEE. I didn't requested for this feature. I don't know why this has been added and enabled to me without notifying me.
2)Also, i have got 500Rs as overlimit fee for 478 rupees of purchase. This is the first time i am facing this kind of activity. Also usually If i am not having sufficient fund in my card, the transaction will be declined.
But now it is accepting the transaction and for that i am charged overlimit fee.This is ridiculous. If there is no sufficient fund then the transaction should be declined.Earlier i didn't faced like this.
3)Also i am getting some EMI amount(like 18, 113 as MER EMI and 316.65rs as smartEMI) charged in all the bills. I want all this incorrect charges should be returned.
whenever i tried to their customer care number, they are putting my call on hold for long time and disconnecting after the long hold. The customer care(voice) is very poor.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9515 without my concern on date:17/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 2251528
Name :- k chaitra
Mobile no. :- [protected]
Credit card number ending :- 9515

Hello my name is Ritan Bhandari and my consumer Durable Loan [protected] has been processed. Loan Amount is Rs. 71200. i need to get 12000 cash back amount .. But 4 Month passed no amount is back . i keep calling Toll free no but no one picking phone and when i am checking with Shopkeeper this was his reply bellow-

Yes this is the case between the bank and you as they don’t provide the details to us the customer only

So when i am calling[protected]‬ he is mr Anuj Hdfc finance branch manger . he is not replying and just saying i dont know why amount is not come back etc please call toll free number etc. So things are running in circle and now only 2 installment is pending as according to agreement we need to get back cash after 3 installment . So it is very-2 frustrated now and i dont like behavior. MaNAGER keep saying to send emails and call tollfree number so please i need help to solve my issue

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3079 without my concern on date:11/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership i no need it any more.

One Assist membership ID : [protected]
One Assist Customer ID : 1200582

Name :- S VISHNU SHANKAR
Mobile No. :- [protected]
Credit Card Number Ending :- 3079

I paid two amounts of 14999/- each to flipkart using hdfc netbanking. But the payments were not successful so the orders were not placed but the amount got deducted. It happened twice. The transaction no. are[protected] and[protected].Even after making so many calls, no action was taken against it. Flipkart executives are saying that they have not received the amount and only bank customer care will help you but they are not refunding my amount.

Hi,

For the last two days am trying to generate my net banking password as i have forgotten the previous one. Am neither receiving the otp on my registered phone or my registered email.

This has been going on for days now and i have made multiple attempts. It’s just not done, please resolve it immediately

This is urgent please help.

Regards,
Hemika

Sir i have hdfc credit card of limit 50000, Later i have settled it for an amount of 38500 on 15.03.2016 i have got my settlement copy also for that.But in my CIBIL it was showing as negative account&it was open and showing the balance amount of 16000 on my CIBIL So please resolve the issue.my settlement letter has attached.

Dear sir/madam,

My account no. [[protected]], shows me multiple deduction of rs.708, 706, 708, 708 and 708 on 12/06/2018as asd. Please clarify me about this deductions from my account. It was my salary and i don't know how i can manage my college fees in this month. I would request you to please refund it. Hope you understand my problem and revert me as soon as possible. This is my contact number [[protected]]

Dear hdfc bank team,

I want to close my jumbo loan account (635x xxxx x605 8) but for that i am not being able to connect to anyone over the call as there is no ivr for jumbo loan.

I have visited the branch twice for the same and they say that i can only close the account over call. Kindly help me in closing the account and please don not ask me to call on the ivr number[protected] as it is not being helpful.

If required, you can send me my total due amount and method of payment to my registered email id with your banking services.

Hope to hear from you soon.

Regards,
Victor
[protected]
Victortoppo. [protected]@gmail.com

I took policy on jun, 2013 for 50, 000 per year for 5 year. Now it's matured. While taking policy agent told will get double the amount (5 lakhs) on maturity.

But now after looking at maturity amount, shocked. It's 2.3 lakhs only, which is less than what i paid. It's really worst. Even i kept in bank, will get more. Are they making customers fools? Are they surviving like this only?

It's not only with me, with all happening same. All customers complaining same with this (Sampoorn samridhi) policy. Are they training their agents to miss guide customers. It's

There is no response from anyone, at branch or [protected]@hdfclife.com

Dear sir/madam
I had applied for a balance transfer of my home loan (Currently i had a loan in canara bank) through your broker induisnd bank before applying both the loan i asked your induisnd executive namely arvind karla branch yamunanagar whether my loan is not done by your bank my proceessing fees is refund or not he said yes it will be refunded if loan is not given by our bank. Later my loan along with topup loan is in processing my file no[protected],[protected] but i am not interested in taking loan from your bank due to unnecessary botheration and misbehavior of your bank staff namely arvind karla, sanjeev sanora, amit vig (Areas sale manager home loan). I asked mr amit ji to many times 10 days and he said processing fees not refunded and do misbehavior with me.
I am extremely dissatisfied with service of both the bank induisnd and hdfc bank. I experience such a pathetic service. So i request you last time to refund my processing fees either i will go for legal action.
Thanks
Jatin

I have purchased a laptop lenovo ideapad core i7 7th gen using hdfc debit card emi and i get double emi of rs 5288.96. Its been 8 months cutting double emi amount of 5288.96. I have contacted the hdfc bank, but they dont help me anyway and they dont refund my money also. Double emi is still cutting. I'm really frustrated please help me regarding this.

1. Original date of transaction : tue, oct 17th '17 1:09 pm
2. Amount of transaction : ₹57, 990
3. Order id : od[protected]

I have purchased one product but i pay double emi and have 2 loan account number

1. Loan account number : [protected]
2. Loan account number : [protected]

Hdfc credit card — cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2505 without my concern on date:19/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2257674
Name :- dattatraya ramesh shingte
Mobile no. :- [protected]
Credit card number ending :- 2505

Hi all,

On 30th november 2017 i did 2 transactions of 15000 from payzapp wallet each out of which the first one of the transaction got succeeded and the other got failed, the money got deducted from my credit card but did not get added in the payzapp wallet.

I raised dispute form and it got cleared. Again when my bill got generated in february hdfc have added that 15000 amount in the bill. After complaining them 100's of time and even writing 100's of mail still the issue is not solved.

Even i have forwarded a mail confirmation from merchant payzapp stating the transaction is fail and bank needs to refund the amount. They dont understand the issue and keep calling like fools to just pay the bill.

I dont understand why government issues license to operate this kind of stupid banks, which can't even resolve customer issues.

Government should ban hdfc credit card department and stop this kinds of frauds.

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1899/- from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

Date of incident[protected]
Membership id : [protected]
My hdfc credit card no: xx9763

Dear sir
I m deposited full and final amt against car loan ac 42915271 sum of rs.390000. Dt28.5.2018 in hdfc bank by cash. But till date i have not received noc car no uk06 al 0874. Time of loan deposit told me that u will receive noc after making payment 2-3days from branch rudrapur. So pl cheq and send noc immediate.
Kanta parsad
[protected]

Now i'm using regular savings account so i need to maintain min balance of rs.10, 000. But it's very hard to me to maintain so i realised a mail to customer care. I got a reply mail. They mentioned to change my account to basic saving deposit account. I went to home branch but they told no more options to change your account. I'm totally frustrated.