HDFC Bank Complaints & Reviews

Wanted to know about new debit card application since my old card got a bit damaged and after providing me the details, despite telling the fact that hdfc card is the only atm card i am holding and i cannot wait for 5 working days, the executive deactivated my card. This is seriously not done. Request you to either reactivate my old card or send a card on urgent basis.

I have applied hdfc fastag through online and made payment of 500 for security amount. The reference number of the application is hfr064102. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 4 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

So if you guys need to take money from us or i do the corrections here, if you need to collect the money from customers you can call us any time and our numbers are reachable. But if you need to refund customers money then you can't get in touch with us or this formality that formality will be pending always or you called us but we are not reachable and the number you provided never worked.. Wonderful.

My complaint number is [protected]
Mail docket number[protected]

So this is to inform you that it has been 2-3 weeks i have not received the amount from hdfc bank.

Kindly look into this and do the needful

Thanks
Hdfc's poor customer

Today i got a call from[protected] and a arrogant lady rajni was speaking, she was trying to explain me something about your bank, when i said i dont want to take any calls from hdfc then she just started yelling and bend the phone saying you can cut the phone if you dont want to listen me, she was saying my duty is to explain you our plans and i am doing that.

I don't think this is the way to talk a classic customer. I am feeling so bad, she was talking like she is my boss and i have to listen her.

Just thinking to close all my accounts and policies which i have taken from hdfc bank.

Dear sir,

After received message in my mobile i was surprised to see un-known 2 transcation in my credit card when i tried check on this couldnot find any deatils and immediately called customer care and informed about this and they told me to escalte this through dispute site and upload the form, i also recevied my complaint id for 100 rs, is [protected] and 5000 rs, is [protected] raised on 8th june 2018. This issue i alredy uploaded one time, and i didt get any reply. So today[protected] agine iam uploading.
Request your immediate support on above subject and help.

Sir/madam... This is shatrughan singh solanki. I was using hdfc credit card ending 5794 about one month ago i wrote an application for my credit card statment but not received. L had call 3 times to customer care and they tell me your parcel is showing received and gave me courier company name and consignment tracking number. Now i trying to call to first flight but not get contact all lines are closed. Statment is very urgent for me. If hdfc bank can email. Mo no [protected]
Email shatrughan. Solanki.[protected]@gmail.com

Don't know why hdfc deducting rs 17.70 per quarter in the name of inst-alert chg inc gst jan-mar2018. When i joined hdfc family in 2011 they said this service is free. Now it is charging for this service. So this is my request either you stop this service on my number or stop deducting. Because other bank giving this same service as free. Plz revert as soon as possible or let me know if you want me to close this account to end this 7 yes of relationship. Thanks

I have raised a cheque book request on 21/06/18 at pune. Next day i received a sms " your cheque book sent on 22/06/2018 via ace express. Awb no. Hd7453575. Then we track on ace website but it shows invalid awb no. & there is no information available at ace express.
Please take this complaint on priority basis because if cheque book not receive within two days then we lost my home.

Thank in advance

Received hdfc bank credit card by post without my consent. I have not applied any credit card nor obtained loan in hdfc bank, but they have sent a hdfc bank credit card to my name. I have even sent official mail to hdfc bank consumer mail id twice for cancellation of hdfc bank credit card, but so far no action was taken. Please take necessary action.

I haven't expected hdfc life would sell such plans saying profitable plans. It is very pathetic that they have encouraged their agents to give such false information to the customers to only get cheated at the policy maturity. The only answer i got looking at the low sum assured in the document initially was that i will get 10-14% returns as bonuses added to the maturity claim amount and not to worry on it.

I have paid in total of rs 2, 47, 865/- towards policy premiums (Policy no:[protected] for 5 years and the amount deposited towards maturity claim is rs 2, 44, 941/-.

I was unable to understand how i can be at a lose of rs 3, 000/- with out adding any benefit/interest to the amount i paid towards premium with this policy all these 5 years unlike the projected 10-14% returns.

I got an email reply showing rs 3000/- loss as the tds deducted. I am still not able to figure out how can tds be deducted for the amount paid as premium with out any returns/interest added.

How would hdfc life justify this policy as "sampoorna samruddhi". Is it by making people wait for 5 years only to see not even the amount they paid is returned? Very unhappy to know hdfc is doing such scams.

Hello All,

Person named Yogita ([protected]) from DSA called me for the personal loan, and collected my documents with the agreement signed.

Initially she informed me regarding the personal loan and committed below things :
- She will not do top-up with he existing loan ( only 3-4 EMI's are pending)
- Interest rate will be below 13%
- Loan Tenure will be 2 years
- I need to pay only processing fee (Nothing else)

But after checking with someone she said you can only opt for Top-up offer and don't have any option except that. So I asked her to stop the loan procedure and give me my all the documents back, she agreed..

Then due to some urgent need I contacted one of my friend for the personal loan and he informed me that your loan can not be processed because they've already logged in your file and the account is locked for 1 month (that I can't apply from anyone else)

Then I again called Yogita for the same and agreed for Personal loan top-up but with the 2 years of tenure, she agreed and asked someone to proceed with the documents and all the procedure.

She called me up and said that you'll get a call and email from bank before disbursement and listen the information and also reply on the email which you get.

But on Friday (22/06/2018) I directly got an email (screenshot attached) with the information and one line written in the same " Plz Note This loan is Approved with closure of HDFC Bank PL and whatever foreclosure charges will there customer have to pay with their own funds " (don't you thing customer should be informed in advance ??????)
I got text message that the amount has been disbursed in your account ... No call nothing (which is mandatory before any loan disbursement)

Since then she's not picking up my call and blocked my number... that was too Frustrating

Now I don't want to pay loan for 3 years because I already requested for 2 years only...

THIS IS THE FOURTH TIME I M TAKING LOAN FROM HDFC BANK AND THIS IS THE WORST SERVICE I EVER GOT FROM REPUTED BANK.

1. WHY NO ONE CALLED ME FROM HDFC BEFORE DISBURSEMENT????
2. DO WE HAVE TO REPLY ON THE EMAIL OR ITS JUST FOR AN INFORMATION?
3. WHY WRONG INFORMATION HAS BEEN GIVEN TO ME REGARDING LOAN TENURE ? AND PROCESSED THEMSELVES BY THEIR OWN??

EXPECTING ACTION COULD BE TAKEN ON THIS ISSUE ASAP...

If we went to pollachi branch for credit cards payment even they are not ready to collect our cheque in the counter. They asked to deposit in the boxes. But the cheque is coming for collection after minimum five days. So far we are not a defaulters, the bank branch has not ready to collect our cheque from us in their counter and not respond the cc customers.

Dear Team,
I have installed this app for transferring Money to my immediate requirement through Credit card.i have added the Money, but the app is not allowing me to transfer the Money because of not updating the KYC.I tried to update the KYC but app is not allowing me to do so it is stating that, as you are the HDFC account holder bank will update your KYC i was asked to wait for week but till now there is no response i tried many times to reach the customer suport but i am not receiving any proper response saying the same thing again and again but they are not resolving my Issue.Please do the needfull

Hello sir, this is my second request mail for you, am not not received single call from your executive, am very sad to tell this matter,
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card#[protected], and is already blocked as per my request.
I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment on 20.06.2018 time:12:54:31, total amount rs.4532, transaction reference no:nici[protected]. My details are mentioned below.
Name:ravi kumar sj
Mobile no:[protected]
Email id:[protected]@gmail.com

The following international transaction which i have not done

Date transaction description amount amount inr
20/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 662.13
20/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 662.13
24/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 664.83
25/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 669.73
04/05/2018... Olymptrade.com... Nicosia.. Usd 10.00 669.16
07/05/2018... Olymptrade.com... Nicosia.. Usd 20.00 1343.56
08/05/2018... Olymptrade.com... Nicosia.. Usd 20.00 1345.67
08/05/2018... Olymptrade.com... Nicosia.. Usd10.00 672.83
09/05/2018... Olymptrade.com... Nicosia... Usd 15.00 1012.00
12/05/2018... Olymptrade.com nicosia.. Usd 10.00 673.83
25/05/2018... Olymptrade.com limassol usd 10.00 683.00
10/06/2018... Ockatel.com guernsey eur 8.70 696.61
10/06/2018... Ockatel.com guernsey eur 8.70 696.61

Hardik from hdfc bank mobile number [protected] aradhaya singh mobile number [protected] and anjali pandey [protected] called regarding job in back office hdfc civil lines kanpur asking to deposit money from paytm on paytm number [protected] send the money but now they are not picking up the phone .they are fraud quicker has to verify whether the details are fair or fake but i had to call and inform also have to do fir regarding these people as they are fake .

Recently i got a credit card from hdfc bank and i never ask for one assist service but this service is activated on my credit card and debit an amount without my permission.
Today i used my cc first time but i shocked when i saw the outstanding balance
Stop this service and refund my money. I does not want this service
The balance is debited without any permission and any message
I deeply request to stop this service and refund my money earlier
I did not want any security from one assist so plz
Deactivate the service and refund the debited amount

Dear sir/madam

I raghunandan nayak would request u to stop calling again and again regarding credit card payment. I had credit card number:[protected]
I have opted for settlement towards my card for an amount of around 30000/-where i have been paying monthly installments of 2000/- and 3000/- respectively. Due to some personal reasons and not getting salary on time so did not pay the monthly installment on time. However how much i could i have paid till date. Despite of telling several times to the collection agent saying that will require some time to pay the remaining settlement amount of 12500/-. Still the agent has been calling me again and again. I want to clear the amount. Its not that am ignoring any payments. I am going through some finanacial concerns so could not pay the remaining balance. If the agent calls me again and again i will go and file a harrasment case against u all

Kindly look into the above matter and revert back

Regards
Raghunandan nayak
[protected]

Hi sir/mam, i have a hdfc account which was opened by my previous employer. I quit the company after working for couple of months. Since then i did not use the hdfc account. Due to non maintenance, bank fined with negative balance of 8500/- which i cannot afford. Kindly waive off my negative balance. Can i close the account? Can you tell me the process of closing the account please.

I have hdfc credit card which is suspended, request you to please activated as i have cleared all my dues. Long back i have cleared my dues but forgot to pay last emi of nearby of rs 1500, which increased upto 4170 now i have paid rs 4170 one week before. Please activate my card. Waiting for your positive revert, please resolve my query. My customer id 56436061