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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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K
Kalaivani Venkatesh
from Kodumudi, Tamil Nadu
Jun 26, 2018
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Address: Chennai, Tamil Nadu

Received hdfc bank credit card by post without my consent. I have not applied any credit card nor obtained loan in hdfc bank, but they have sent a hdfc bank credit card to my name. I have even sent official mail to hdfc bank consumer mail id twice for cancellation of hdfc bank credit card, but so far no action was taken. Please take necessary action.
Jul 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share the card no and contact details, complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    H
    Hareesh Lingam
    Jun 26, 2018
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    Address: Hyderabad, Telangana, 500058

    I haven't expected hdfc life would sell such plans saying profitable plans. It is very pathetic that they have encouraged their agents to give such false information to the customers to only get cheated at the policy maturity. The only answer i got looking at the low sum assured in the document initially was that i will get 10-14% returns as bonuses added to the maturity claim amount and not to worry on it.

    I have paid in total of rs 2, 47, 865/- towards policy premiums (Policy no:[protected] for 5 years and the amount deposited towards maturity claim is rs 2, 44, 941/-.

    I was unable to understand how i can be at a lose of rs 3, 000/- with out adding any benefit/interest to the amount i paid towards premium with this policy all these 5 years unlike the projected 10-14% returns.

    I got an email reply showing rs 3000/- loss as the tds deducted. I am still not able to figure out how can tds be deducted for the amount paid as premium with out any returns/interest added.

    How would hdfc life justify this policy as "sampoorna samruddhi". Is it by making people wait for 5 years only to see not even the amount they paid is returned? Very unhappy to know hdfc is doing such scams.
    HDFC Life customer support has been notified about the posted complaint.
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      pawarsu
      from Pune, Maharashtra
      Jun 25, 2018
      Resolved
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      Address: Pune, Maharashtra

      Hello All,

      Person named Yogita ([protected]) from DSA called me for the personal loan, and collected my documents with the agreement signed.

      Initially she informed me regarding the personal loan and committed below things :
      - She will not do top-up with he existing loan ( only 3-4 EMI's are pending)
      - Interest rate will be below 13%
      - Loan Tenure will be 2 years
      - I need to pay only processing fee (Nothing else)

      But after checking with someone she said you can only opt for Top-up offer and don't have any option except that. So I asked her to stop the loan procedure and give me my all the documents back, she agreed..

      Then due to some urgent need I contacted one of my friend for the personal loan and he informed me that your loan can not be processed because they've already logged in your file and the account is locked for 1 month (that I can't apply from anyone else)

      Then I again called Yogita for the same and agreed for Personal loan top-up but with the 2 years of tenure, she agreed and asked someone to proceed with the documents and all the procedure.

      She called me up and said that you'll get a call and email from bank before disbursement and listen the information and also reply on the email which you get.

      But on Friday (22/06/2018) I directly got an email (screenshot attached) with the information and one line written in the same " Plz Note This loan is Approved with closure of HDFC Bank PL and whatever foreclosure charges will there customer have to pay with their own funds " (don't you thing customer should be informed in advance ??????)
      I got text message that the amount has been disbursed in your account ... No call nothing (which is mandatory before any loan disbursement)

      Since then she's not picking up my call and blocked my number... that was too Frustrating

      Now I don't want to pay loan for 3 years because I already requested for 2 years only...

      THIS IS THE FOURTH TIME I M TAKING LOAN FROM HDFC BANK AND THIS IS THE WORST SERVICE I EVER GOT FROM REPUTED BANK.

      1. WHY NO ONE CALLED ME FROM HDFC BEFORE DISBURSEMENT????
      2. DO WE HAVE TO REPLY ON THE EMAIL OR ITS JUST FOR AN INFORMATION?
      3. WHY WRONG INFORMATION HAS BEEN GIVEN TO ME REGARDING LOAN TENURE ? AND PROCESSED THEMSELVES BY THEIR OWN??

      EXPECTING ACTION COULD BE TAKEN ON THIS ISSUE ASAP...
      Aug 2, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      At the outset, we regret the fact that a proper feedback has not been forthcoming on your application. As we are unable to locate details of your application with the information provided, please provide us below details on [protected]@hdfcbank.com, to enable us to assist you further. - Loan Reference Number/ Application Number - HDFC bank account number ( In case you hold an account with HDFC Bank) - Your Address - Your contact number(s) - Contact Numbers of the DSA/Salesperson (if available). Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        Benjamin Jacob
        from Tenkasi, Tamil Nadu
        Jun 25, 2018
        Resolved
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        Address: 642001

        If we went to pollachi branch for credit cards payment even they are not ready to collect our cheque in the counter. They asked to deposit in the boxes. But the cheque is coming for collection after minimum five days. So far we are not a defaulters, the bank branch has not ready to collect our cheque from us in their counter and not respond the cc customers.
        Jul 30, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 27, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        we're sorry to hear that and we sincerely regret the inconvenience. We wish to clarify that, in order to ensure convenience for making payments we have placed the cheque drop boxes in all our branches and branch-ATMs. All you need to do is to drop in your payment cheque at any of these boxes before the payment due date. (Please mention your 16 digit credit card number). Further, we wish to inform you that, there is a processing time involved for payments effected by cheque and it is necessary that the proceeds are received by the bank by the payment due date to avoid any charges being levied on your card account. It is important to mention that the cheques deposited in the branch / ATM would follow the normal processing procedure and the proceeds can be posted only upon receipt of funds and not on receipt of the cheque.

        -Manoj HDFC Bank Customer Assistance
        Dear Sir,

        I cancelled three ticket PNR as [protected] refund amount rs. 990
        transcation id:[protected], please refund my money, in irctc app its showing money refunded but not credited my bank account so please refund my money
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          N
          Naga Himaja Gummadi
          from Hyderabad, Telangana
          Jun 25, 2018
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          Address: Hyderabad, Telangana
          Website: Payzapp mobile application

          Dear Team,
          I have installed this app for transferring Money to my immediate requirement through Credit card.i have added the Money, but the app is not allowing me to transfer the Money because of not updating the KYC.I tried to update the KYC but app is not allowing me to do so it is stating that, as you are the HDFC account holder bank will update your KYC i was asked to wait for week but till now there is no response i tried many times to reach the customer suport but i am not receiving any proper response saying the same thing again and again but they are not resolving my Issue.Please do the needfull
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Ravi Gowda SJ
            from Bengaluru, Karnataka
            Jun 25, 2018
            Resolved
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            Address: Hassan, Karnataka

            Hello sir, this is my second request mail for you, am not not received single call from your executive, am very sad to tell this matter,
            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card#[protected], and is already blocked as per my request.
            I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment on 20.06.2018 time:12:54:31, total amount rs.4532, transaction reference no:nici[protected]. My details are mentioned below.
            Name:ravi kumar sj
            Mobile no:[protected]
            Email id:[protected]@gmail.com
            Aug 4, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 25, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

            -Anay
            HDFC Bank Customer Assistance
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              B
              Bapu47
              from Nagpur, Maharashtra
              Jun 25, 2018
              Resolved
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              Resolved

              The following international transaction which i have not done

              Date transaction description amount amount inr
              20/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 662.13
              20/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 662.13
              24/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 664.83
              25/04/2018... Olymptrade.com... Nicosia.. Usd 10.00 669.73
              04/05/2018... Olymptrade.com... Nicosia.. Usd 10.00 669.16
              07/05/2018... Olymptrade.com... Nicosia.. Usd 20.00 1343.56
              08/05/2018... Olymptrade.com... Nicosia.. Usd 20.00 1345.67
              08/05/2018... Olymptrade.com... Nicosia.. Usd10.00 672.83
              09/05/2018... Olymptrade.com... Nicosia... Usd 15.00 1012.00
              12/05/2018... Olymptrade.com nicosia.. Usd 10.00 673.83
              25/05/2018... Olymptrade.com limassol usd 10.00 683.00
              10/06/2018... Ockatel.com guernsey eur 8.70 696.61
              10/06/2018... Ockatel.com guernsey eur 8.70 696.61
              Jul 28, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 25, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments and request you to send us the duly filled and signed form which is available on our website under the following path to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form. The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

              -Anay
              HDFC Bank Customer Assistance
              Verified Support
              Jun 27, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              we request you to share the scanned copy of complete Cardholder dispute form to [protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/transaction_dispute_form.doc

              -Manoj
              HDFC Bank Customer Assistance
              I am filling credit card application form on 3step done or 4 step some error and not completely application form.so kindly request solve this error.
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                H
                Harshal pandey
                from Mirzapur, Uttar Pradesh
                Jun 25, 2018
                Resolved
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                Resolved

                Address: Kanpur, Uttar Pradesh

                Hardik from hdfc bank mobile number [protected] aradhaya singh mobile number [protected] and anjali pandey [protected] called regarding job in back office hdfc civil lines kanpur asking to deposit money from paytm on paytm number [protected] send the money but now they are not picking up the phone .they are fraud quicker has to verify whether the details are fair or fake but i had to call and inform also have to do fir regarding these people as they are fake .
                Aug 10, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We would like to state that HDFC Bank Does Not:

                - charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving job offers;

                - authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them.

                Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails / communication.

                We have mentioned the above mention information on our web site. Please refer below URL.

                https://goo.gl/2ycLAi

                Further, we request you to confirm if the payment made was from HDFC Bank account or not. If yes, kindly share your mobile number registered with us along with the date and amount of transaction on [protected]@hdfcbank.com, to enable us to assist you further. In case you have transacted from another bank account, kindly liaise with your banker for further assistance.

                -Manoj
                HDFC Bank Customer Assistance
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                  M
                  Maŋpreet Siɖhʋ
                  from Bengaluru, Karnataka
                  Jun 25, 2018
                  Resolved
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                  Address: Bathinda, Punjab, 151401

                  Recently i got a credit card from hdfc bank and i never ask for one assist service but this service is activated on my credit card and debit an amount without my permission.
                  Today i used my cc first time but i shocked when i saw the outstanding balance
                  Stop this service and refund my money. I does not want this service
                  The balance is debited without any permission and any message
                  I deeply request to stop this service and refund my money earlier
                  I did not want any security from one assist so plz
                  Deactivate the service and refund the debited amount
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hi my account is detected ach debit charge of 413, i don't know why it was detected even my loan provider makes a fee for that I paid everything even though they detected it can you please consider my request
                  I want to start my EMI . I had visited bank but bank employee is not responding ...I am facing too much problem
                  Dear Manpreet,

                  Greetings from OneAssist,

                  We are sorry for the inconvenience caused.

                  We request you to kindly mail us your membership details at [protected]@oneassist.in. so that we may be able to cancel your plan.

                  Thank you,

                  Regards,

                  Sophia.

                  Team OneAssist.
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                    R
                    raghu nayak
                    from Sanvordem, Goa
                    Jun 25, 2018
                    Resolved
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                    Resolved

                    Address: 403602

                    Dear sir/madam

                    I raghunandan nayak would request u to stop calling again and again regarding credit card payment. I had credit card number:[protected]
                    I have opted for settlement towards my card for an amount of around 30000/-where i have been paying monthly installments of 2000/- and 3000/- respectively. Due to some personal reasons and not getting salary on time so did not pay the monthly installment on time. However how much i could i have paid till date. Despite of telling several times to the collection agent saying that will require some time to pay the remaining settlement amount of 12500/-. Still the agent has been calling me again and again. I want to clear the amount. Its not that am ignoring any payments. I am going through some finanacial concerns so could not pay the remaining balance. If the agent calls me again and again i will go and file a harrasment case against u all

                    Kindly look into the above matter and revert back

                    Regards
                    Raghunandan nayak
                    [protected]
                    Jul 26, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 25, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                    -Anay
                    HDFC Bank Customer Assistance
                    Dear sir/madam
                    I have been cleared the total outstanding amount of 30, 082.83 for the credit card number[protected] but till today not reflecting any improvement in CIBIL and showing as pending. Requesting you to please update in CIBIL reporting and do the needful.
                    Feel free to call on [protected]
                    I came to know that my saving account has been debited for Rs. 118.00 on 19-Jun-18.towards ADHOC ATMT CHGS INCL ST & CESS 150618. I don’t remember going to any branch for requesting any statement. Kindly clarify why I have been debited with the above said amount.
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                      S
                      Srujbon
                      from Hyderabad, Telangana
                      Jun 25, 2018
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                      Address: 500089

                      Hi sir/mam, i have a hdfc account which was opened by my previous employer. I quit the company after working for couple of months. Since then i did not use the hdfc account. Due to non maintenance, bank fined with negative balance of 8500/- which i cannot afford. Kindly waive off my negative balance. Can i close the account? Can you tell me the process of closing the account please.
                      Jul 26, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 25, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        R
                        Rupesh karn
                        from Delhi, Delhi
                        Jun 25, 2018
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                        suspended credit card

                        Address: 122018

                        I have hdfc credit card which is suspended, request you to please activated as i have cleared all my dues. Long back i have cleared my dues but forgot to pay last emi of nearby of rs 1500, which increased upto 4170 now i have paid rs 4170 one week before. Please activate my card. Waiting for your positive revert, please resolve my query. My customer id 56436061...
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                        H
                        Heena Boby
                        from Mumbai, Maharashtra
                        Jun 25, 2018
                        Resolved
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                        Address: Mumbai City, Maharashtra, 400067

                        Inspite of balance available salary a/c on 7th, amount has been debited as per subject rs. 1298/- the loan installment amount was already blocked then why have to charge separate? Salary got credit by 7th and it seems emi has been presented in the morning. As per information given to us, amount will get debited in case balance is not available on 7th. Please do the needful to reverse the same immediately
                        Jul 31, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have checked your account and note that there was insufficient balance in your account at the time of ECS being processed to your account. Therefore the EMI got returned for the reason insufficient balance. In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in the clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing. Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/etBAjw

                        -Manoj
                        HDFC Bank Customer Assistance
                        But while processing for Loan we have not been informed that, on 7th balance shd be available.
                        also, the same amount has been hold in A/c so as soon as Salary got transferred, the amount has been Debited so there is no question of return.
                        The amount has been charged incorrectly and shd be reversed.
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                          bijit_364
                          from Chandigarh, Chandigarh
                          Jun 25, 2018
                          Resolved
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                          Resolved

                          My salary account (In hdfc bank) was created in my second company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. Asked me to visit branch., but i was abroad and also informed the bank. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 25th june 2018 and i see that i have rs -4325 in my account. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer. As per rbi guidelines, there should not be any negative balance.
                          Jul 31, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 27, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We thank you for sharing your concerns. We understand that you are currently abroad and cannot visit our branch to submit a request for closure of your account. We wish to clarify that for account closure, a duly signed request from the customer is required. In the absence of same, an account cannot be closed. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. Please send the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches: https://goo.gl/P7P68V

                          -Anay
                          HDFC Bank Customer Assistance
                          Nov 16, 2019
                          Updated by bijit_364
                          Can you wave off my negative balance. I can reuse the account too.
                          Nov 16, 2019
                          Updated by bijit_364
                          Simple. Because as per RBI guidelines. You cannot impose negative balance
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                            A
                            Aayush Awasthi
                            from Noida, Uttar Pradesh
                            Jun 24, 2018
                            Resolved
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                            Resolved

                            saving account - money deducted from balance without any notification

                            Address: 110085

                            I just noticed the hdfc has deducted rs 708 multiple times from my account without any notification. I have been using hdfc account for more than 8 years and this kind of behaviour is really not expected from them. I just saw the statment and notices that rs 708 has been deduced three times without any information.

                            All the deductions are narrated as "amb chrg incl gst for" and by further searching more about it i came to know...
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                            Aneesh U S
                            Jun 24, 2018
                            Resolved
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                            Resolved

                            Hai i am aneesh, using hdfc credit card and having hdfc account. Without my knowledge and even without a confirmation from me these one assist team debited 2499 rs from my credit card. I don’t authorise anybody to do that and they didn’t informed me that its auto renewal. While i joined this policy your colleague informed me that they will not do auto renewal without my notice. I want the cash to be refund. Hope you will contact me soon.
                            Email: [protected]@gmail.com
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Aneesh,

                            Greetings from OneAssist,

                            We are sorry for the inconvenience caused to you.

                            We request you to kindly mail us your membership details on [protected]@oneassist.in so that we may be able to initiate your cancellation process.

                            Thank you,

                            Regards,

                            Sophia.

                            Team OneAssist.
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                              V
                              venakateshlogistics
                              from Lonavla, Maharashtra
                              Jun 24, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Dear snehal bhowmik,

                              I tried to contact mr. Prantick chakraborty but his number is switch off. So whom shall i contact for solving my issues.

                              You are saying that we have used forged registration number is totally false. If i have used forged registration number then how could my vehicle had been your custody. We have used proper registration number for our vehicle. I think you have been misguided by someone.

                              We want our vehicle back by paying emi's properly, as on last month also i had paid emi for my vehicle. If you think that you will get your amount by selling my vehicle then this is wrong way of your thinking. I am ready to pay my pending whole emi. So requesting you return my vehicle i will repay all my emi.

                              Also loan account 34823682 we did not received any pre - sale notice at our billing address. If you have receiving show me any proof. So how come my vehicle had been sold out.

                              For both loan related issues i personally meet at kanjurmarg hdfc bank to mr. Nivrutti dighe i went with cash to release my vehicle mh04gr7653 & mh04hd9831. He said to make full settlement for both vehicles. Now you only say how to make full settlement.

                              Request you to guide proper and release my vehicles. I am ready to pay emi for my vehicles.
                              Jul 27, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 25, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Srithick
                                Jun 24, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400097
                                Website: www.consumercomplaints.in/new_complaint

                                Hi -

                                I have a salary account with hdfc bank and the customer id is 37576279

                                I have linked my home loan to my sbi to deduct amount via ecs, every 10th midnight but bank/loan institute has not debited my account on the said date/time and i haven't noticed that used the amount for some other thinking that the ecs was executed.

                                So i have paid the loan amount. But hdfc bank has deducted rs. 590 in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

                                Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
                                Jul 27, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 25, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ACH / ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ACH / ECS(s), was not sufficient to cover the ACH / ECS(s) received in clearing. Therefore the ACH / ECS(s) was returned due to insufficient funds and the corresponding charges for ACH / ECS(s) dishonour were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ACH / ECS(s), to avoid the ACH / ECS(s) return charges being levied to your account. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/yPrNfA

                                -Anay
                                HDFC Bank Customer Assistance
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                                  venakateshlogistics
                                  from Lonavla, Maharashtra
                                  Jun 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  Dear snehal bhowmik,

                                  Still we are waiting for your kind reply. We did not hear anything from you. We are getting harassment calls from your kanjurmarg branch mr. Nivrutti dighe. To make full payment of my vehicles. This is too much harassment to us. If this continues in this way then how our matter will be solved.

                                  Is this is the way to solve matter. This kind of service you give to customer. If you want to me get this matter solved by going to court i am also ready for that. Again requesting you to solve this matter as soon as possible.
                                  Jul 27, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 25, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Dear Anay... I am still waiting for your reply. Your 3 working days are already completed. Kindly reply..
                                  HDFC Bank Customer Care's response, Jul 2, 2018
                                  Verified Support
                                  Dear Customer,

                                  We understand that you have also raised your concerns at Principal Nodal Officer vide Reference Number 049-128-861 and they had addressed your concern through E- Mail dated May 30, 2018 04:11 PM. Request you to Write back on the same e mail for any further assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    A
                                    ABC Videos
                                    from Noida, Uttar Pradesh
                                    Jun 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110095

                                    To,
                                    The manager hdfc bank,

                                    This is to inform you that on 23 jun2 at 11:00 pm, i pran nath sharma has made the transaction at hdfc atm vivek vihar branch of rs 10000. But after complete transaction 10000 is deducted from my account but i do not receive money from atm machine. Kindly consider my request. Please help me out of this situation.

                                    Pran nath sharma
                                    [protected]
                                    Jul 28, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 24, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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