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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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M
Mano Sarkar
from Mumbai, Maharashtra
Jun 19, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400706

Had requested for cancellation of loan due to mistake in name. Had returned the chq. Bank asking me to mail a request asking for pre-closure & pay 3% penalty for pre-closure + GST. Spoke to Mukesh on (30/5), Akhilesh (2/6), Upadhyay (4/6), Jayraman (8/6), Avinash(11/6) & Kishan (14/6) on Tfree no. Also mailed to CS id, got reply seeking the same from Ganesh Kumar / Bhavna- CS officers.
Had tweeted on Jun 14, got this Ref No.TW[protected] and [protected] from Bejoy.
Complain no:HBL=[protected]. Loan card no: 517635xxxxxx2248. Loan A/c no: [protected]. Card No: xxxx xxxx xxxx 3279
Asking charges for not using a single penny.
Jul 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 1 working days. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
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    M
    Mahesh526
    from Chennai, Tamil Nadu
    Jun 19, 2018
    Resolved
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    Resolved

    I am a victim of fraud call. On jun 16th 2018 i got a call from this number +[protected] and saying we are from hdfc rewards points payback department. Then started telling my first four digits of my credit card details for confirmation and then said you have 9k reward to get this credited to your account need some information from my end and i said transfer that money to my credit card. But they refused and said your card is not registered in payback portal hence give me any other back card details then will transfer.
    I suspected they are fake and asked them, that person goroav sharma gave his employer id and office location address details and then i gave my citi back credited card. He said for the security reasons we will send some otp that will just hold your money and open your application process credit the money to your account. Somehow me made me to agree and took 20k post that said your card is allowing only 5k to credit hence give another card so that from my end process will get close money will credit to you then i gave my standard charted credit card he took again 20k..in total..in the middle he took 5k extra from my savings account too. Of course it's my bad to tell otp.. But what should i do.. I was thinking only on the money which i lost. Unfortunately i didn't get anything. I went to police station to rise fir but they did not accept this complient since it a online credit card swipe
    Jul 21, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your caller details and your registered contact details on which the call was received to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    I just had a similar and similar strategy was used. This time they were trying to reset internet banking password and I immediately changed it..

    Harshitha - Emp ID 332690(as said by that female)
    Department Name as she claimed is HDFC PAYBACK Department
    Phone number [protected]

    Be careful all.
    All,

    I have just received the same call mentioning me that they are from Maharashtra, HDFC Payback department. at first one lady called me without telling her name and I asked her name again and again, then she transferred the call to one lady naming herself as Harshitha and I asked the first lady's name but harshita told me after 15 secs that first lady name was nikita. I got doubt with this itself that they are fake.

    further, harshita did not allow me to speak and always when I was speaking she was telling me "1 minute, 1 minute". I believe she understood by my questioning her itself that I know that they are fake and hence she told me she called me that she wanted to have some verification with me. I asked her who is she to verify against me and then she felt I beleive that I will not yield her. Hence, she started uttering out unparliamentary words and awkward words, when she got befitting reply from me, she dropped the call...

    Later I searched on the blog, I got confirmed that this HDFC Payback Department is a fake one. Some legal action has to be taken against them.

    I am eager to provide the phone number of the caller if anybody wants to destroy them.

    I THINK, PEOPLE SHOULD NOT HAVE ANY CREDIT CARD / DEBIT CARDS AND INTERNET BANKING AND WE HAVE TO GO AGAIN TO PAPER TRANSACTIONS IF THINGS ARE GOING WORSE LIKE THIS. SEVERAL TIMES THESE CULPRITS BROKE THE ACCOUNTS AND STOLEN THE MONEY FROM BANK ACCOUNTS ALSO.

    WE HAVE TO LEARN HOW TO PROTECT OURSELVES WITH THIS ERA OF CHEATING AND BANKS ALSO NEED TO MAKE IT SURE THAT CUSTOMERS MONEY ARE SAFE AND IF LOST LIKE THIS NECESSARY ACTIONS ARE TAKEN AGAINST THEM BY POLICE, BANKS, AS WELL AS OTHER AUTHORITIES.

    FOR THE TIME BEING, PEOPLE BE CAREFUL WHILE DELAING WITH CR CARDS, DR CARS, INTERNET BANKING, PHONE BANKING ETC. THEY ARE NOT SAFE NOW-A-DAYS. SAFE IS PAPER INSTRUMENTS ONLY.
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      S
      Sudheer mangal
      from Udaipur, Rajasthan
      Jun 19, 2018
      Resolved
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      Resolved

      Address: Sawai Madhopur, Rajasthan, 322001

      Dear sir

      I am confirming that if in future any amb charges deducted from my account i will be responsible for that but know i request to you please return amb charges in account those deducted by bank from 1 june 2017 to till date. You konw that my account linked to demat so that i was not able to maintain my account. Now i will maintain my account as required amb. And never claim for that.
      Aug 1, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 20, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please email us at [protected]@hdfcabnk.com from your registered email id along with the exact account number and date when charges were deducted from the account for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Verified Support
      Jun 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      The charges levied are in conformity with the Bank's schedule of service charges and hence we express our inability to reverse the said charges levied in your account. For further assistance, you may write to us at [protected]@hdfcbank.com

      -Anay
      HDFC Bank Customer Assistance
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        S
        sks6850
        from Noida, Uttar Pradesh
        Jun 19, 2018
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        Address: 122001

        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1550 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

        Oneassist relationship number : 4642704
        Name :- sachin kumar
        Credit card number ending :- 1550
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          from Bengaluru, Karnataka
          Jun 19, 2018
          Resolved
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          Resolved

          Address: 560016

          Hi,

          Its been a very shameful act by employee najeefa from credit card department (Chennai) calling me a liar when i tried to find out the charges applied to my minimum due amount and how safe is my aadhaar card details. She shouted and threatened along with her manager (Vinod kumar s) to pay the due amount with any cost. Manager says you need to beg from your parents and friends otherwise he will make sure to screw my civil score.

          Very sad already hdfc has bad name in banking circles and with hdfc threatening their customers its a shameful act by hdfc.

          I know you will not take any action on the employees as you people dont care about customer.

          Regards
          Umesh
          Jul 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 19, 2018
          Updated by [email protected]
          Call came from +[protected]
          +[protected]
          +[protected]
          +[protected]
          Jun 19, 2018
          Updated by [email protected]
          For past 4 years I have been paying my dues related to hdfc credit card correctly but from past five months there are some issues with the credit card statement and the charges applied to when I raised question about this and gave unsat.This month june 2018 min amount needs to be paid but due to unavoidable circumstances I was unable to pay it.HDFC called in told them that my previous complaint was not dealt with and privacy related to my aadhaar card seems to be in doubt.When I asked this question she showed her true color and her manager mentioned we have to take maximum benefit from the customer.Please listen to the call you will understand they put the call on speaker in hdfc and were making fun of me giving me a character certificate.There names are Najeefa and vinod Kumar(Manager)

          Hope you can understand my situation but need to know for what I am paying thats basic customer right.How hdfc can say just pay it and read the statement and making fun of me that I don't know anything about credit card
          Verified Support
          Jun 19, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Jun 19, 2018
          Updated by [email protected]
          [protected]

          Contact [protected]
          Jun 19, 2018
          Updated by [email protected]
          Giving complaint also is no use because they were confident and told me to complain anyone I like.
          Jun 20, 2018
          Updated by [email protected]
          I want to know are you people are you people really from HDFC or some fraudsters scamming to get the card details.
          Jun 21, 2018
          Updated by [email protected]
          Still why complaint has not been actioned
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            D
            Deepak Teck Chandani
            from Lucknow, Uttar Pradesh
            Jun 19, 2018
            Resolved
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            Resolved

            Address: Lucknow, Uttar Pradesh, 226016

            Dear concern,

            On 16th june 2018 i have recieved a call from hdfc life contact number was [protected] and i have purchased the policy hdfc life easy health policy and i have done payment of inr 6212 online.

            After the call was completed i was asked to send the aadhaar card on a whats app number [protected] so i have done the same and paid inr 6212 online.

            Now i have not received any confirmation on the policy yet and i am afraid that was it the fake or fraudulent call or genuine call.

            I request you to please update me on the same please find the attached payment link and payment confirmation message which i have reviewed on my email id.

            Expecting quick response from your side.

            Regards
            Deepak teck chandani

            [protected]
            Jul 21, 2018
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Jun 20, 2018
            HDFC Life Customer Care's response
            Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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              S
              sayli kulkarni
              from Mumbai, Maharashtra
              Jun 18, 2018
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              Website: Branch Ahura centre andheri

              Hi,

              I had an hdfc salary account, after 2 years i saw it is showing -7600 rs something. Since after they dont see 3 months salary in hdfc accounts then only it gets converted to saving account.. Also i dont have any idea when i was not even using this accpunt hot did went in so much negetavive balance??.. I want to close this account and pleae request you to waive off all the amount.. How can a normal catagory person pay such much?? Genuine request to comtact me asap and close this account..
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Kishore Neerukonda
                from Hyderabad, Telangana
                Jun 18, 2018
                Resolved
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                Resolved

                The actual emi i used to pay was on 4thjun-2018 and i have placed the amount in my icici bank account at late hours of that day. But same was not not deducted. After that a message has been received that loan was resubmitted on 12th jun-2018. So same was again placed in the account and that day was also not deducted. After a message was received that you can pay the loan amount through the site. I have payed the money on 13th jun-2018. Then called from the hdfc and provide your reference number. However, again a message was received saying that thanks for paying the emi but you are fined with 649rs. Now i did not made a mistake to pay the money and the required amount was placed as per commitment but fine was result. Now i want to make a complaint in human rights if same was fined and may got delay in the further emi if the issue was not resolved. Thanks
                Jul 22, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your Loan account, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Jun 23, 2018
                Updated by Kishore Neerukonda
                47253366 is the loan account number. Even the amont I presented in the bank loan amount was not detected and fined. Contact-[protected]
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                  S
                  SubraManian Baskaran
                  from Avinashi, Tamil Nadu
                  Jun 18, 2018
                  Resolved
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                  Resolved

                  Oneassist - big cheaters.

                  I got debited amount of rs 1899 from credit card without my permission by oneassist. They auto-renew my plan with the single email they had mailed me.

                  When ask for the plan cancellation and refund my money before 7 days of auto-renewal, the telephonic call representative told me that, they can't refund my money as the plan get renewed. The only thing he can do was change my plan with rs 900. I immediately refused and ask for plan cancellation, and told to them that i don't want my money back. They get satisfied this time with my money without providing any service to me and ready for deactivate my account.
                  Really fraud company.

                  When plan activation, they have called me several times. At the time of renewal they didn't notice me with any call. If i ask for refund and plan cancellation they come up with stories like t&c. Worst customer service and marketing strategy.

                  My question is how hdfc is tie up with these type of fraudulent company. I had lot of respect with hdfc services, but with this issue i totally disappointed with hdfc. I know, i was accepted the walletassist plan one year before when i got my credit card. But at that time, they didn't had any single word for auto-renewal.

                  Please don't go with oneassist. Real cheaters.
                  Hdfc please concern about these things.

                  Thanks
                  Jun 21, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    rajput_pnk
                    from Gurgaon, Haryana
                    Jun 18, 2018
                    Resolved
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                    Resolved

                    Hi,

                    I purchased an apple ipad on 10th february under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

                    My friends and colleagues also purchased the same and are facing the same issues. Tried email the customer care, but the emails bounce back.

                    Its been more than 90 days and the cashback is not credited.
                    Under this scheme it was mandatory for the buyer to opt for 6 months emi.

                    Purchased the ipad in croma retail Faridabad.

                    ​date of purchase : 10th feb 2018
                    Store : croma retail, reliance mall Faridabad
                    Jul 23, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/card details, the transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      J
                      Jay prakash Vishwakarma
                      from Vasai-Virar, Maharashtra
                      Jun 18, 2018
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                      Address: 400104
                      Website: www.consumercomplaints.in

                      Respected Sir/Mam

                      I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No. for my card is :-[protected]. It has not been deliverd to me, and blue dart service man not call me, my alternate number is always on Kindly look at this issue and help me out.
                      Thank's...

                      Jay prakash VISHWAKARMA
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jun 18, 2018
                      Updated by Jay prakash Vishwakarma
                      Room no. 4 jai hanuman apt near nagindas pada hanuman mandir nallasopara east
                      Contect no. [protected]
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                        A
                        amjad4khan
                        from Hyderabad, Telangana
                        Jun 18, 2018
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                        Address: Aurangabad, Maharashtra, 431001

                        My hdfc credit card ending with 7540 was debited for oneassist membership without any notification. I never asked to renew my membership. This has been done without my knowledge.

                        Please cancel this membership and refund my amount1399 rupees to the my saving acount as soon as possible.

                        Name: amjad ahmed khan
                        Oneassist relationship number: 1087460

                        Regards,
                        Amjad khan
                        HDFC Bank customer support has been notified about the posted complaint.
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                          rkasett1
                          from Mumbai, Maharashtra
                          Jun 18, 2018
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                          Address: Rangareddy, Andhra Pradesh

                          Hi Team,

                          I recently(Jun 5th) applied personal loan with HDFC Bank and got message like eligibility was very less and they are calculating amount incorrectly from my payslips, so I have provided them my CTC as well but there is no response and its been worst service from Sales manager & Bank manager which I didn't expect from HDFC bank at all. My Loan application number is 58040059. Please treat this as high priority and your help would be greatly appreciated.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anilyannamsetti
                            from Manuguru, Telangana
                            Jun 18, 2018
                            Resolved
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                            Resolved

                            Address: 534447
                            Website: Hdfc

                            Sir am anil, from dwarakatirumala, i have done account in jangareddygudem hdfc branch
                            "i did openthis account whan am studing b. Tech, ofter open this account i didnt use thi account, suddenly i have intrested to use this account but the bank employees are not coparate with me, nobody can told clear cut ans.. Plz take an action immediately on that branch thanking you sir, my no [protected]
                            Jul 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 20, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our Branch Official Mr. S Vamsi Mohan has contacted you and addressed your queries and concerns. Please feel free to speak to Mr. S Vamsi Mohan on [protected] for any further clarification or assistance.

                            -Bejoy
                            HDFC Bank Customer Assistance.
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                              Narsingrao121
                              from Mannarakkat, Kerala
                              Jun 18, 2018
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                              Address: Hyderabad, Andhra Pradesh, 501512

                              Good morning sir and madam
                              I am P. Narsing rao I also a holder of hdfc account. Recently I had add money to paytm wallet and I refund the back to my hdfc account.my money was not credited in my account.i had refund 21000 to my bank but the money was not credited.paytm had said that they had send the money to bank but they did not credited the money to your account.please I have a emergency issue. Please make solution this problem
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                from Bengaluru, Karnataka
                                Jun 18, 2018
                                Resolved
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                                Resolved

                                Address: 560016

                                For past 4 years I have been paying my dues related to hdfc credit card correctly but from past five months there are some issues with the credit card statement and the charges applied to when I raised question about this and gave unsat.This month june 2018 min amount needs to be paid but due to unavoidable circumstances I was unable to pay it.HDFC called in told them that my previous complaint was not dealt with and privacy related to my aadhaar card seems to be in doubt.When I asked this question she showed her true color and her manager mentioned we have to take maximum benefit from the customer.Please listen to the call you will understand they put the call on speaker in hdfc and were making fun of me giving me a character certificate.There names are Najeefa and vinod Kumar(Manager)

                                Hope you can understand my situation but need to know for what I am paying thats basic customer right.How hdfc can say just pay it and read the stateme
                                Jul 27, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your credit card number, staff details, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  V
                                  Veerakumarkanikella
                                  from Hyderabad, Telangana
                                  Jun 18, 2018
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                                  Address: Hyderabad, Telangana

                                  My name is Veerakumar, I recently applied for HDFC credit card and got it recently.

                                  I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

                                  I requested for policy cancellation after talking to customer care. They said policy amount of rs. 900 will be refunded but emi processing fee can only be refunded by "hdfc ergo".

                                  So, i request hdfc ergo to please refund fee of rs. 900 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

                                  Policy no. 52736674
                                  Policy no. 52736675
                                  Mobile no. [protected]
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                    M
                                    Moreb
                                    from Delhi, Delhi
                                    Jun 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 425412
                                    Website: HDFC.COM

                                    Dear Sir
                                    on dated 16th May i had done 1696 Payment through Net banking to Wish.com but they write us that payment declined at the time process but same payment deduct from my account. after more than 20 mails to HDFC they are not resolved my query and not refund the deducted money. I share all communication to Wish.com but they denied to me more than 15 times that they had not received mention amount. From last 3 mails HDFC not answering my payment issue.All mail communication with me which are from HDFC and Wish.com.

                                    Regards
                                    B.More
                                    [protected]
                                    Jul 21, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jun 18, 2018
                                    Updated by Moreb
                                    Account No is [protected]
                                    Verified Support
                                    Jun 20, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that you have received response vide reference number[protected]. You may write back on the email for further clarification.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Jun 21, 2018
                                    Updated by Moreb
                                    'HBL=[protected] This is vide reference number.
                                    Jun 21, 2018
                                    Updated by Moreb
                                    Dear Team
                                    From last 10 days HDFC bank not responded that why i lodge concern through Consumer complaints.

                                    Regards
                                    B.More
                                    [protected]
                                    Jun 27, 2018
                                    Updated by Moreb
                                    Dear Team
                                    Till date no any movement regarding my complaint, Please update
                                    Regards
                                    B.More
                                    [protected]
                                    Jul 31, 2018
                                    Updated by Moreb
                                    Dear Team
                                    Till date no any positive reply from HDFC bank and they only told that payment delivered to merchant but front party denied.Please do the needful.

                                    Regards
                                    B.More
                                    [protected]
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                                      J
                                      jacqruby
                                      Jun 18, 2018
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                                      Address: 560035

                                      Hi,

                                      My hdfc credit card ending with 5240 was debited for oneassist membership without any notification. I never asked to renew my membership. This has been done without my knowledge.

                                      Please cancel this membership and refund my amount to the credit card as soon as possible.

                                      Name: jacquelin rubella e
                                      Oneassist relationship number: 1069927

                                      Regards,
                                      Jacquelin
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Please refund my 1500 amount due to I have not maintain the account balance & once I give in my account then all amount will be zero .I need my money back so please return my money ..
                                      My HDFC a/c no :-

                                      A/c no. - [protected]

                                      IFSC - HDFC0002844

                                      Namrata kumari
                                      Need account statement for last 5 years for bank account and not able to do that.

                                      Complaint Number[protected]
                                      Continusly call on my family number ms amruta calling from andheri and harrasing to my family saying gharpe admi bhejenge karke. I want to say take action agains that lady. Today again she call and said that.[protected] this number kindly take legal action.
                                      Hi team
                                      On[protected] I want to add money in ola wallet. while doing that transaction amount was deducted but transaction was failed.
                                      Amount RS.750
                                      Transaction no:[protected]
                                      Account holder name:Arige Sai Tejaswi
                                      Account No.[protected]
                                      Mail id: [protected]@gmail.com
                                      Please resolve the issue as early as possible.
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                                        A
                                        ajayl0708
                                        from Mumbai, Maharashtra
                                        Jun 18, 2018
                                        Resolved
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                                        Resolved

                                        Address: 411057

                                        I have submitted my kyc on 12 june'18 and still my account no 260487 is suspended. When contacted the call center they say they haven't received ckyc and when contact nigdi hdfc securties branch they say have couriered my kyc details to mumbai. The entire hdfc process of kyc is harassement to me and i'm suffering as my account is suspended.
                                        Request rbi to take note on kyc harassment and also lack of providing information to customer

                                        Regards

                                        Ajay r l
                                        Sep 3, 2018
                                        Complaint marked as Resolved 
                                        HDFC Securities customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 31, 2018
                                        HDFC Securities Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused to you in this regard.

                                        We understand that you have coordinated with our customer care for your ckyc and account activation status.

                                        Regards
                                        Customer Care
                                        HDFC Securities Ltd
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