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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 940

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R
rushithag
from Hyderabad, Telangana
Jun 13, 2018
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Address: Hyderabad, Andhra Pradesh

Hi,

I had lost my food plus card, i am a cts associate, could you block the card and issue the new card.

Also my old card has balance money in that account more than 3k.

Could you please transfer the amount in the new card. I am waiting for your response.

The food card number is : [protected]

Please resolve this matter asap.

My email : rushitha. [protected]@cognizant.com
Jul 14, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to visit nearest branch or call Phone Banking and request for reissuance of card. Please refer below path for details of branches and Phone Banking numbers. www.hdfcbank.com > Locate Us

-Anay
HDFC Bank Customer Assistance
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    S
    S attar
    from Kaithal, Haryana
    Jun 13, 2018
    Resolved
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    Resolved

    to change branch of ppf account.

    Address: Kurukshetra, Haryana, 136118

    I opened a ppf account through net banking at hdfc bank branch at pipli, kurukshetra, haryana. But this account is showing anna nagar as the branch name which i hadn't opted while opening this ppf account. As kurukshetra is my permanent address. So, you are kindly requested to rectify and change to pipli (1716) kurukshetra, haryana. It will be so nice of you....
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    G
    grv007agarwal
    from Mangalore, Karnataka
    Jun 13, 2018
    Resolved
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    Resolved

    I have hdfc credit card and on that i have add-on card also. I raised the request to activate my add-on card on 14th may. Since then its not activated. I am tired calling hdfc bank customer care n number of times but same reply it will get activated in 1 hour or 2 days or 4 hours but nothing till now. I escalated this to higher management also. He gave me reason regarding my documents and that was also sorted out. He was personally following this. After that he called me 3-4 time and said that card has been activated. I tired but no result. And till now its not activated. And now he is not talking to me at all. Every time i tried to contact him he asks his executive to inform me that he will call me in sometime but he doesn't.

    Kindly help me here.
    Jul 19, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 13, 2018
    Updated by grv007agarwal
    its not resolved
    Verified Support
    Jun 13, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Bejoy
    HDFC Bank Customer Assistance.
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      S
      sushma gautam
      from Delhi, Delhi
      Jun 13, 2018
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      Address: New Delhi, Delhi, 110014
      Website: crome

      Sir/medam
      Dear medam/sir i hvae problm with hdfc credit card. Amzone company issue my amount my amout refrence no is 13/06/2018. Refrence no is[protected]. My amount 12652rs. So plz refund my amount. My hdfc id is 69634276 and my account no is [protected]. I am very sad so plz quickly reply me i will waiting for your reply. My account reflect not amt credit card so plz quickly answer i will waiting my amount and my answer.
      Jul 23, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 13, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to share the refund confirmation from the merchant to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Manoj
      HDFC Bank Customer Assistance.
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        H
        Hemalatha.Kannan
        from Chennai, Tamil Nadu
        Jun 13, 2018
        Resolved
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        Resolved

        Hi,
        I am a tcs employee and i have lost my hdfc bank food card on 11th of june, 2018 in my office and i was unable to find it. Could you please block my food card and provide me a new food card. Also i had balance of rs.770 in my lost card. So i would be good if you can transfer my balance amount form my lost card to new new one.

        Please help me as soon as possible.
        Jul 15, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 13, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please visit below link and contact our phone banking number to block and reissue your prepaid card: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

        -Anay
        HDFC Bank Customer Assistance
        Dear sir
        I have submitted home loan application in HDFC bank but due to some reason application rejected by you .
        So I request you please refund my processing fees.
        Ram yash mishra
        [protected]
        file no[protected]
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          S
          sushma gautam
          from Delhi, Delhi
          Jun 13, 2018
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          Address: New Delhi, Delhi, 110014
          Website: crome

          Sir/medam
          I have problme with hdfc credit card becuse amzone compnay issue amt but hdfc bank not reflect my amout. Refrence no is[protected]/06/[protected]rs and 2nd trancction ref no[protected] (12/6/[protected] rs. My account no hdfc is [protected]. Plz refund my amount i request you. Plz quick reply me i will waiting. I am used credit card 2times but some resone i also cancleed but my amount not recived (7days had). Amzone company says we issued your amount 12652 and i have recived refrence no so i was told uper line plz check it.

          Thanks so much sir/medam
          Jul 15, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to share the refund confirmation from the merchant to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Bejoy
          HDFC Bank Customer Assistance.
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            K
            K Arunkumar
            from Karur, Tamil Nadu
            Jun 13, 2018
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            Address: Karur, Tamil Nadu

            Cancellation of one assist and refund amount
            I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 8389 without my concern on date:06/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

            Oneassist reg mobile number : [protected]
            Name :- k arunkumar
            Mobile no. :-
            Credit card number ending :- 8389
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Arun,

            Greetings from OneAssist,

            We apologize for the inconvenience caused.

            We request you to kindly mail us your customer Id on [protected]@oneassist.in so that we may be able to cancel your plan.

            Awaiting your response.

            Regards,

            Deepali,

            Team OneAssist.
            ok but clear or slove this problem
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              J
              from Amloh, Punjab
              Jun 13, 2018
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              Address: 144001

              Hello there

              I received sms from hdfc bank today that rs-1900/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
              And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

              Please deactivate and refund my money asap in same account .
              Name:GAUTAM JAIN
              Hdfc credit card no. Xx5995
              Mobile no: [protected]
              Email : [protected]@gmail.com.com
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Gautam,

              Greetings from OneAssist,

              We are sorry for the inconvenience caused to you.

              We request you to kindly mail us your membership Id or the customer Id at [protected]@oneassist.in in order to cancel the membership as we are unable to track your details in our list.

              Awaiting your response.

              Thank You,

              Regards,

              Deepali,

              Team OneAssist.
              Dear sir/mam,

              My hdfc ac is salary based account now i resigned my previous job thats way im not using hdfc bank account due to not maintaining sufficient amount you are charging 600 per month still im not using my account from last 8 months and no transaction was done with my ac
              Contact me [protected]
              Please stop the plan and refund money in my account
              Dear Sir/Mam,

              I withdrew money from Axis back on Saturday(2nd June) in Goa(Panjim) using my Hdfc debit card. It was showing that 'sorry transaction was cancelled' but the amount was debited from my account and I haven't got the money back. Kindly help me and do the needful.

              Thanks
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                C
                canitinsurana
                from Pune, Maharashtra
                Jun 13, 2018
                Resolved
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                I am saddened by such irresponsible behavior by hdfc credit card deptt. Hdfc ho issued letter to the bank to waive off charges wrongly charged to my credit card ending 4977 with registered mob no[protected] but it is more then a year now no action was then by hdfc staff and no one is picking up the call when i called on [protected]/02
                Please please me resolving the issue
                Jul 19, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 13, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Sudheer mangal
                  from Udaipur, Rajasthan
                  Jun 13, 2018
                  Resolved
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                  Resolved

                  Address: Sawai Madhopur, Rajasthan, 322001
                  Website: ....

                  Dear sir /mam

                  I am requesting to you that please refund my all the charges those deducted from my customer i'd 46675456. I have h ending demat a/c with this customer i'd and i am doing all the trading with hdfc bank demat. And paying so much brokrege. I have 2 saving account in hdfc. Please refund my all the charges releted to mab those charged in last 2 years. I'm future i will mantain mab.

                  Regards
                  Sudheer mangal
                  Cus. I'd 46675456
                  Jul 28, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  The charges levied are in conformity with the Bank's schedule of service charges and hence we express our inability to reverse the said charges levied in your account. For further assistance, you may write to us at [protected]@hdfcbank.com

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    Supriya brahma
                    from Delhi, Delhi
                    Jun 13, 2018
                    Resolved
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                    Resolved

                    Address: 110029
                    Website: hdfc

                    A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

                    Im very much disappointed after waitng for such a long day and getting this kind of responses. I didnt received any letter from your side neither elctronicaly nor in my mailing adress.
                    Jul 15, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 13, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please share your application No with contact info and the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      Z
                      zohra khan
                      from Mysore, Karnataka
                      Jun 13, 2018
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                      Website: Rechargepayindia.com

                      Hi i am [removed]. I had done online tv recharge but my recharge was not successful due to inappropriate amount but my money was deducted from my account. When i called it was said my money has been refunded. But i dint get any notification. When i called my bank they said they have credited my money to my account. But still i have not received any notification. N wen i check my balance i have not received my refund money.

                      Please do help me in this
                      Reg mobile no -[removed]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 13, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of disputed transaction and the reference id TTU[protected] We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                      -Manoj
                      HDFC Bank Customer Assistance
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                        P
                        pauravi aroskar
                        from Mumbai, Maharashtra
                        Jun 13, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400067

                        I am having salary ac with hdfc, on which my two emi are going on. But they charge me extra every month,[protected]. But this time i was waiting for my salary and when it arrived, i went atm tto withdraw it was showing that there is nothing left. How can you charge around 5500 as charges. And infact i had paid my emi then too? The charges are irrelevant. Pathetic service! Highly disappointed!
                        Jul 28, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        The said account number mentioned by you has been closed. Please email us at [protected]@hdfcbank.com from your registered email id along with your correct account details, details of deduction of charges and loan account details for further assistance.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Verified Support
                        Jun 14, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to state that the account XXXXXXX1861 is closed on 13.06.18 and there are no charges debited. We request you to write to [protected]@hdfcbank.com, mentioning details date and amount of charges levied, to enable us to assist you further.

                        -Anay
                        HDFC Bank Customer Assistance
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                          F
                          Farida Stationerywala
                          from Mumbai, Maharashtra
                          Jun 12, 2018
                          Resolved
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                          Resolved

                          Address: 400067

                          I was transferring some funds from my hdfc savings account to union bank savings account through imps ref no:[protected]
                          Amount was debited but i got an sms: "fund transfer declined due to technical issue at the benificiary bank end".
                          Transaction status is showing as: host (Cbs) offline/issuer node offline.
                          Its been a lot of time since this happened and i have not received any refund yet.
                          When i will be getting my refund and how???
                          Jul 18, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 15, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have checked and found that the said transaction has been already reversed to your account. You may check your account statement online for further details.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            P
                            Payal Pandey
                            from Delhi, Delhi
                            Jun 12, 2018
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                            changing emi date of personal loan

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Hi,

                            I am an existing customer of HDFC Person Loan, inspite several complaints from last few months my EMI Date has not been changed from 7th to 10th and I am paying unnecessary bouncing charges every month due to this and its effecting my CIBIL. Please look into this matter as its very necessary. It has effected my CIBIL score and I am not able to apply for any credit cards or other facilities due to this reason....
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                            vishalsingh9029
                            from Mumbai, Maharashtra
                            Jun 12, 2018
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                            Address: Mumbai City, Maharashtra, 401105
                            Website: HDFC Bank

                            This is regarding my account no. [protected], I had maintained a salary account with Malad branch while i was working under previous employer. After i changed my job i wanted to freeze the previous account maintained with the previous employer and tried to opened another account but ur executive of bhayander branch advised me to just transfer the account to bhayander branch and transfer the same account with the new employer.

                            They provided me with the form and told me to submit it, i asked them whether anything is pending regarding the same and they assured me that nothing is pending and my account will be transferred as a normal salary account.

                            Due to some personal sought i regularly didn't checked my account but when i checked, it has been found that there is deduction from Nov, 2017 and further every month for the non maintenance of minimum balance and when i asked about it they are giving me a reason for submitting an incomplete form.

                            I have a query if the form was incomplete why did you accept at that time? Also the acceptor of the form also assured me that there is no incompleteness pending from my side.
                            +8 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              from Dehra Dun, Uttarakhand
                              Jun 12, 2018
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122001

                              My name is saurabh suman and my mobile number is [protected]. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.
                              Jul 15, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 13, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share caller details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                N
                                nayan kurup
                                Jun 12, 2018
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                                HDFC bank charged me late payment fees on my credit card for a transaction which was not within my control. i was out of the country and hence could not get the otp on my phone to pay the bill. i did pay the bill however with a delay of 5-10 days after i was back in India. when i called the customer care, no one was ready to listen to this and were extremely rude. i have henceforth stopped using this card. however this month i see a charge of 28.41 on my card which reads igpt-vps. i do not agree with this illegal charge and would like to raise a complaint.

                                I was a customer of this bank for more than 12 years.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  sohan singh dattania
                                  from Bareilly, Uttar Pradesh
                                  Jun 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Udham Singh Nagar, Uttarakhand, 244713

                                  Maine hdfc se 20, 000/- lakh loan 02 saal pahle liya tha. Muje hdfc branch kashipur me agar kisi enquiry ke lia jana padta h to vaha par bahut jayada atleast 02 hours wait karna padta h. Eske alwa agar koi queiry phone dwara lena pade to branch staff 10 minute bad phone karo, fir 10 minute bad volte hain 15 minute bad phone karo, jo ki ek bade bank ki casualness ko darsata hain
                                  Jul 22, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account/customer Id, branch details and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    surendhar muthusamy
                                    from Raipur, Chhattisgarh
                                    Jun 12, 2018
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                                    Address: Tiruvallur, Tamil Nadu, 600037

                                    Hi team,

                                    I have lost my Food Plus card, i am a CTS / Cognizant associate, could you block the card and issue the new card.

                                    Food card no : [protected]

                                    Email ID - surendhiran.[protected]@cognizant.com
                                    Employee ID - 547927

                                    Please let me know if any additional information required.

                                    Regrads
                                    Surendhiran
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