HDFC Bank Complaints & Reviews

I am using hdfc credit card from last 5 to 6 years, i did many shopping from this card and paid all my bills before time... But last on dec 2017 i had to leave for abroad for 6 months... I had few payments left of r. S 7000 but still i did all my payments... And more than my payment amount... These people blocked my credit card permanently, and defaulted me... My wife is also has her account here but now i am shifting my all family members a/c to other banks... I was their classic customer but just for few sum of a/m they block me permanently... Never want to use this bank again... And will share my experience to everyone

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2174 without my concern on date:25/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Name :- ashish kumar pradhan
Credit card number :- [protected]

Hi,
My name is bhaskar dutt
Sharma. I had join a company in indore in year 2016 and that company opened my salary account in hdfc bank and didn't gave any basic terms and conditions of salary account. I left that job after few months because of my personal resion i had never used that account till now. When i checked my account balance it is showing negative 9k approx. I'm totally shock with the negative balance. The hdfc bank refused to open a new bank account as i'm already having it. They have advised me to go to indore and close that account. But it is not possible to again go to their and make this request. I have reached the customer care to close this account but they are asking me to clear the negative balance. It is not possible me to pay this huge amount.
Moreover i have a credit card also which is issued by my previous company with hdfc and i'm still using it.
Can you please suggest me any way that what should i do. Can it be waived, so i can use this account again with my new company or i have to pay the penalty.

I received an email from hdfc security customer care regarding kyc submission as part of regulatory requirement. I submitted by kyc documents with verification done by branch officers at their registered branches. Now my demat account is suspended for trading while the branch manager is saying that they have done their job and nothing pending on their side. It seems to be that hdfc security internal departments are not working integrated way. Instead of solving their own problem, they are harassing their customers who are holding account more than 10 years. No one is there to take any ownership. This is pathetic.

Today morning dated 16.06.18 when I was withdrawing Rs 1800 from HDFC ATM. In this amount one note of Rs. 500 is Colour note. anybody could not taking this note from me. what can i do this note..??

Respected sir/mam,
I would like to say that i had initiated a transaction whose statement is uploaded in the add photos section, on[protected] to be paid to irctc for booking my train ticket via [protected]@hdfc, but the amount was deducted from my account whereas the payment gateway refused the transaction. It has been 5 days now but still the deducted money hasn't been credited to my account.
So, you are kindly requested to look into the matter and take further steps for the refund of my amount at the earliest.
Thanking you in anticipation.
Kamal kishore chaturvedi

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3717 without my concern on date:11/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- ravikant shivaji pinate
Mobile no. :- [protected]
Credit card number ending :- 3717

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card recently with 5404. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.
Relationship no with one assist : 376675

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6509 without my concern on date:05/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3645205
Name :- vignesh baskar
Mobile no. :- [protected]
Credit card number ending :- 6509

Hi sir
Ineed noc letter of my credit card. Please provide the letter as possible as early. My card number:[protected]. For purpose home loan my contact details phone number:[protected], email id:[protected]@gmail.com, credit card closing letter is put in hdfc bank drop box on date :15/06/2018 if you possible send the box letter my email id.

Thanks,
Regards
G. Venkatesh
Phone no:[protected]

I am hdfc nri customer, i came to india on vacation but my atm not working. I go to nearest hdfc bank but he told me we can't help you, you should contact customer care for this. After more than 100 times call to customer service then they respond. Again same reply from customer service you should contact nearest hdfc bank. I can't help you.
Last 10 days i am roaming in india lack of money.
But hdfc bank is disaster for nri.

Dear Sir/Mdama,

With reference my Credit Card No-[protected] & Valid from 11/15 to 11/18 and Name is Ashish Patel i am already took NOC letter after cleared of payment but i missed my NOC letter somewhere.

So, please provide me one soft or hard copy of NOC letter

I am hdfc bank credit card holder. The bank has auto bebited rs.1899/- from my credit card number ending with 1352 without my concern on date 31/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2162352
Name : elango s
Mobile no : [protected]
Credit card number ending : 1352

Regarding education loan for my daughter stepped into t. Nagar office for submission of documents for second year refund, one ms. Anusuya sitting there for collecting documents not responded properly or ready to hear or understand the subject what i try to convey, simply ignoring all the documents with false point on her understanding and omitted to come with properly. I never expected and never had this bad experience like this earlier with hdfc team. Past 5 year taken loan on same procedure at gp office mount road and they didn’t find any default in submission of documents and went everything smoothly in time. Here she ask unnecessary the non-required documents and irritated me. Point 1. Asking for medical certificate by seeing the mark list for the exams not conducted by the college - on her understanding student was absent. Point.2 fees paid bill provided for 2nd year for claim asking for 1st year fee paid, where as hdfc refunded for that. Please educate the concerned how to handle

I received a random call from hdfc bank customer care asking me to confirm my postal address. Since i was an existing account holder with the bank, i confirmed their queries. Few days later, i receive a hdfc credit card by post. Despite declining it many times, the customer care executives suggested that it was a mistake from their end and since the card is already active, i will have to accept the credit card and can deactivate it online or through phone banking. I have made numerous calls to the customer desk requesting them to deactivate the card as i am getting mails about my credit card annual statement. The responses i receive are varying but the status of my card remains active yet. I request the responsible authorities to look into this malicious marketing trick of hdfc bank to trick unassuming customers.

I applied and got a new credit card in hdfc bank. After two days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statementand make immediate refund as quick as possible.
My phone number [protected]

As i already complained to deactivate my account in 2017 itself and they told me they will do after completion of this period, but again the money is deducted from my hdfc diners club card for one assist and that too without any prior information. Please deactivate my account/ membership as soon as possible and refund to my account.
Here are the details
Membership id: [protected]
Credit card no. : [protected]
Email id. : [protected]@hotmail.com
Money deducted: ₹1399

I have provide you my medical documents & at the time of the documentation i have provided that documents to your filed executive.in your policy none of my medical details has been mentioned in the policy. Is your policy issued with my medical details? Did your underwriter checked my medical details? If you are saying all the signatures are true on this policy then please share with me my signed application form with illustration i will cross check it from my side. My occupational details & my annual income filled totally wrong in this policy & you can clearly see in my bank statement bharti axa life insurance rejected my policy because of this medical issue. Then also you investigation team is saying they did not find any thing in this policy & rejected my case.

I am the shop owner by mistake the wrong amount was swiped in the machine. So i had void the sale. Last 12 days has been passed but the amount is not yet refunded. The customer has contacted to bank but they are saying it is look out of the shop owner. Kindly look in this matter as soon as possible.

I am attaching the copy of sale and void sale for your reference.

I venkata siva, application ref. No. [protected]s3 and my mobile no:[protected]
Had applied for credit card through your representative, for a long time representative told that its in process, but finally i was checked online & now its showing status
Application reference number : [protected]s3
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Customer care is not giving me proper reason, i want answer or the card or els i will have to take it further to consumer forum to get the reason.