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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 941

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S
Shashank Tilwalli
Jun 13, 2018
Resolved
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Address: 122002
Website: www.hdfclife.com

Due to glitch in hdfc life payment, i was not able to make premium payment. Number of emails sent to hdfc on this.

With a great difficultly i was able to make the payment. Later i got to know, policy has been elapsed. With interest + penalty i was asked to pay rs 415. Inspite of knowing this was due to hdfc life that this amount was due. I decide to make the payment. I am now being told that i need to submit medical.

I am an nri. I visited hdfc life branch when i was in india. I specially asked if anythign else is required to revive the policy, but i was said, no medical is required since only 3-4 months have passed.

I have since then sent so many emails. The customer care is like robots, they keep on sending the same email again and again.

I have decided to cancel the policy.
Jul 15, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
HDFC Life Customer Care's response
Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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    ASHOK RAJ S
    Jun 13, 2018
    Resolved
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    Resolved

    Ridiculous in emi debit:
    I’ve already made the last emi on 31-may-2018 and for june month emi cleared on 04th of june 2018.

    Till now, no one called to update my emi amount in the database.

    I’m not sure this manger or team working consciously, they blindly redeposited in to my account and amount got debited.

    I will cancel my ecs with hdfc bank for this personal loan if i didn’t get any clarification for this redeposit.

    Please refer the attachments for reference
    Please clarify.

    Name: asokaraj s
    Contact number: [protected]
    Personal loan number: 27546728

    Thanks
    Asokaraj s
    +3 photos
    Jul 24, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 14, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We confirm that the payment has been credited to your loan account. You may write to us at [protected]@hdfcbank.com in order to get a statement of your loan account. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
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      R
      rushithag
      from Hyderabad, Telangana
      Jun 13, 2018
      Resolved
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      Address: Hyderabad, Andhra Pradesh

      Hi,

      I had lost my food plus card, i am a cts associate, could you block the card and issue the new card.

      Also my old card has balance money in that account more than 3k.

      Could you please transfer the amount in the new card. I am waiting for your response.

      The food card number is : [protected]

      Please resolve this matter asap.

      My email : rushitha. [protected]@cognizant.com
      Jul 14, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 13, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to visit nearest branch or call Phone Banking and request for reissuance of card. Please refer below path for details of branches and Phone Banking numbers. www.hdfcbank.com > Locate Us

      -Anay
      HDFC Bank Customer Assistance
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        S
        S attar
        from Kaithal, Haryana
        Jun 13, 2018
        Resolved
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        Resolved

        to change branch of ppf account.

        Address: Kurukshetra, Haryana, 136118

        I opened a ppf account through net banking at hdfc bank branch at pipli, kurukshetra, haryana. But this account is showing anna nagar as the branch name which i hadn't opted while opening this ppf account. As kurukshetra is my permanent address. So, you are kindly requested to rectify and change to pipli (1716) kurukshetra, haryana. It will be so nice of you....
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        G
        grv007agarwal
        from Mangalore, Karnataka
        Jun 13, 2018
        Resolved
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        Resolved

        I have hdfc credit card and on that i have add-on card also. I raised the request to activate my add-on card on 14th may. Since then its not activated. I am tired calling hdfc bank customer care n number of times but same reply it will get activated in 1 hour or 2 days or 4 hours but nothing till now. I escalated this to higher management also. He gave me reason regarding my documents and that was also sorted out. He was personally following this. After that he called me 3-4 time and said that card has been activated. I tired but no result. And till now its not activated. And now he is not talking to me at all. Every time i tried to contact him he asks his executive to inform me that he will call me in sometime but he doesn't.

        Kindly help me here.
        Jul 19, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 13, 2018
        Updated by grv007agarwal
        its not resolved
        Verified Support
        Jun 13, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We're sorry to hear that. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance.
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          S
          sushma gautam
          from Delhi, Delhi
          Jun 13, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110014
          Website: crome

          Sir/medam
          Dear medam/sir i hvae problm with hdfc credit card. Amzone company issue my amount my amout refrence no is 13/06/2018. Refrence no is[protected]. My amount 12652rs. So plz refund my amount. My hdfc id is 69634276 and my account no is [protected]. I am very sad so plz quickly reply me i will waiting for your reply. My account reflect not amt credit card so plz quickly answer i will waiting my amount and my answer.
          Jul 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to share the refund confirmation from the merchant to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance.
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            H
            Hemalatha.Kannan
            from Chennai, Tamil Nadu
            Jun 13, 2018
            Resolved
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            Resolved

            Hi,
            I am a tcs employee and i have lost my hdfc bank food card on 11th of june, 2018 in my office and i was unable to find it. Could you please block my food card and provide me a new food card. Also i had balance of rs.770 in my lost card. So i would be good if you can transfer my balance amount form my lost card to new new one.

            Please help me as soon as possible.
            Jul 15, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 13, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please visit below link and contact our phone banking number to block and reissue your prepaid card: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

            -Anay
            HDFC Bank Customer Assistance
            Dear sir
            I have submitted home loan application in HDFC bank but due to some reason application rejected by you .
            So I request you please refund my processing fees.
            Ram yash mishra
            [protected]
            file no[protected]
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              S
              sushma gautam
              from Delhi, Delhi
              Jun 13, 2018
              Resolved
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              Address: New Delhi, Delhi, 110014
              Website: crome

              Sir/medam
              I have problme with hdfc credit card becuse amzone compnay issue amt but hdfc bank not reflect my amout. Refrence no is[protected]/06/[protected]rs and 2nd trancction ref no[protected] (12/6/[protected] rs. My account no hdfc is [protected]. Plz refund my amount i request you. Plz quick reply me i will waiting. I am used credit card 2times but some resone i also cancleed but my amount not recived (7days had). Amzone company says we issued your amount 12652 and i have recived refrence no so i was told uper line plz check it.

              Thanks so much sir/medam
              Jul 15, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to share the refund confirmation from the merchant to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance.
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                K
                K Arunkumar
                from Karur, Tamil Nadu
                Jun 13, 2018
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                Address: Karur, Tamil Nadu

                Cancellation of one assist and refund amount
                I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 8389 without my concern on date:06/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

                Oneassist reg mobile number : [protected]
                Name :- k arunkumar
                Mobile no. :-
                Credit card number ending :- 8389
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Arun,

                Greetings from OneAssist,

                We apologize for the inconvenience caused.

                We request you to kindly mail us your customer Id on [protected]@oneassist.in so that we may be able to cancel your plan.

                Awaiting your response.

                Regards,

                Deepali,

                Team OneAssist.
                ok but clear or slove this problem
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                  J
                  from Amloh, Punjab
                  Jun 13, 2018
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                  Address: 144001

                  Hello there

                  I received sms from hdfc bank today that rs-1900/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
                  And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

                  Please deactivate and refund my money asap in same account .
                  Name:GAUTAM JAIN
                  Hdfc credit card no. Xx5995
                  Mobile no: [protected]
                  Email : [protected]@gmail.com.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Gautam,

                  Greetings from OneAssist,

                  We are sorry for the inconvenience caused to you.

                  We request you to kindly mail us your membership Id or the customer Id at [protected]@oneassist.in in order to cancel the membership as we are unable to track your details in our list.

                  Awaiting your response.

                  Thank You,

                  Regards,

                  Deepali,

                  Team OneAssist.
                  Dear sir/mam,

                  My hdfc ac is salary based account now i resigned my previous job thats way im not using hdfc bank account due to not maintaining sufficient amount you are charging 600 per month still im not using my account from last 8 months and no transaction was done with my ac
                  Contact me [protected]
                  Please stop the plan and refund money in my account
                  Dear Sir/Mam,

                  I withdrew money from Axis back on Saturday(2nd June) in Goa(Panjim) using my Hdfc debit card. It was showing that 'sorry transaction was cancelled' but the amount was debited from my account and I haven't got the money back. Kindly help me and do the needful.

                  Thanks
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                    C
                    canitinsurana
                    from Pune, Maharashtra
                    Jun 13, 2018
                    Resolved
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                    Resolved

                    I am saddened by such irresponsible behavior by hdfc credit card deptt. Hdfc ho issued letter to the bank to waive off charges wrongly charged to my credit card ending 4977 with registered mob no[protected] but it is more then a year now no action was then by hdfc staff and no one is picking up the call when i called on [protected]/02
                    Please please me resolving the issue
                    Jul 19, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 13, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Sudheer mangal
                      from Udaipur, Rajasthan
                      Jun 13, 2018
                      Resolved
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                      Resolved

                      Address: Sawai Madhopur, Rajasthan, 322001
                      Website: ....

                      Dear sir /mam

                      I am requesting to you that please refund my all the charges those deducted from my customer i'd 46675456. I have h ending demat a/c with this customer i'd and i am doing all the trading with hdfc bank demat. And paying so much brokrege. I have 2 saving account in hdfc. Please refund my all the charges releted to mab those charged in last 2 years. I'm future i will mantain mab.

                      Regards
                      Sudheer mangal
                      Cus. I'd 46675456
                      Jul 28, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      The charges levied are in conformity with the Bank's schedule of service charges and hence we express our inability to reverse the said charges levied in your account. For further assistance, you may write to us at [protected]@hdfcbank.com

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Supriya brahma
                        from Delhi, Delhi
                        Jun 13, 2018
                        Resolved
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                        Resolved

                        Address: 110029
                        Website: hdfc

                        A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

                        Im very much disappointed after waitng for such a long day and getting this kind of responses. I didnt received any letter from your side neither elctronicaly nor in my mailing adress.
                        Jul 15, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 13, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your application No with contact info and the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          Z
                          zohra khan
                          from Mysore, Karnataka
                          Jun 13, 2018
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                          Website: Rechargepayindia.com

                          Hi i am [removed]. I had done online tv recharge but my recharge was not successful due to inappropriate amount but my money was deducted from my account. When i called it was said my money has been refunded. But i dint get any notification. When i called my bank they said they have credited my money to my account. But still i have not received any notification. N wen i check my balance i have not received my refund money.

                          Please do help me in this
                          Reg mobile no -[removed]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 13, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of disputed transaction and the reference id TTU[protected] We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                          -Manoj
                          HDFC Bank Customer Assistance
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                            P
                            pauravi aroskar
                            from Mumbai, Maharashtra
                            Jun 13, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400067

                            I am having salary ac with hdfc, on which my two emi are going on. But they charge me extra every month,[protected]. But this time i was waiting for my salary and when it arrived, i went atm tto withdraw it was showing that there is nothing left. How can you charge around 5500 as charges. And infact i had paid my emi then too? The charges are irrelevant. Pathetic service! Highly disappointed!
                            Jul 28, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            The said account number mentioned by you has been closed. Please email us at [protected]@hdfcbank.com from your registered email id along with your correct account details, details of deduction of charges and loan account details for further assistance.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Verified Support
                            Jun 14, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We would like to state that the account XXXXXXX1861 is closed on 13.06.18 and there are no charges debited. We request you to write to [protected]@hdfcbank.com, mentioning details date and amount of charges levied, to enable us to assist you further.

                            -Anay
                            HDFC Bank Customer Assistance
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                              F
                              Farida Stationerywala
                              from Mumbai, Maharashtra
                              Jun 12, 2018
                              Resolved
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                              Resolved

                              Address: 400067

                              I was transferring some funds from my hdfc savings account to union bank savings account through imps ref no:[protected]
                              Amount was debited but i got an sms: "fund transfer declined due to technical issue at the benificiary bank end".
                              Transaction status is showing as: host (Cbs) offline/issuer node offline.
                              Its been a lot of time since this happened and i have not received any refund yet.
                              When i will be getting my refund and how???
                              Jul 18, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 15, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked and found that the said transaction has been already reversed to your account. You may check your account statement online for further details.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                P
                                Payal Pandey
                                from Delhi, Delhi
                                Jun 12, 2018
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                                changing emi date of personal loan

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hi,

                                I am an existing customer of HDFC Person Loan, inspite several complaints from last few months my EMI Date has not been changed from 7th to 10th and I am paying unnecessary bouncing charges every month due to this and its effecting my CIBIL. Please look into this matter as its very necessary. It has effected my CIBIL score and I am not able to apply for any credit cards or other facilities due to this reason....
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                                vishalsingh9029
                                from Mumbai, Maharashtra
                                Jun 12, 2018
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                                Address: Mumbai City, Maharashtra, 401105
                                Website: HDFC Bank

                                This is regarding my account no. [protected], I had maintained a salary account with Malad branch while i was working under previous employer. After i changed my job i wanted to freeze the previous account maintained with the previous employer and tried to opened another account but ur executive of bhayander branch advised me to just transfer the account to bhayander branch and transfer the same account with the new employer.

                                They provided me with the form and told me to submit it, i asked them whether anything is pending regarding the same and they assured me that nothing is pending and my account will be transferred as a normal salary account.

                                Due to some personal sought i regularly didn't checked my account but when i checked, it has been found that there is deduction from Nov, 2017 and further every month for the non maintenance of minimum balance and when i asked about it they are giving me a reason for submitting an incomplete form.

                                I have a query if the form was incomplete why did you accept at that time? Also the acceptor of the form also assured me that there is no incompleteness pending from my side.
                                +8 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  from Dehra Dun, Uttarakhand
                                  Jun 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122001

                                  My name is saurabh suman and my mobile number is [protected]. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.
                                  Jul 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share caller details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    N
                                    nayan kurup
                                    Jun 12, 2018
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                                    HDFC bank charged me late payment fees on my credit card for a transaction which was not within my control. i was out of the country and hence could not get the otp on my phone to pay the bill. i did pay the bill however with a delay of 5-10 days after i was back in India. when i called the customer care, no one was ready to listen to this and were extremely rude. i have henceforth stopped using this card. however this month i see a charge of 28.41 on my card which reads igpt-vps. i do not agree with this illegal charge and would like to raise a complaint.

                                    I was a customer of this bank for more than 12 years.
                                    HDFC Bank customer support has been notified about the posted complaint.
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