| Address: 122002 |
| Website: www.hdfclife.com |
Due to glitch in hdfc life payment, i was not able to make premium payment. Number of emails sent to hdfc on this.
With a great difficultly i was able to make the payment. Later i got to know, policy has been elapsed. With interest + penalty i was asked to pay rs 415. Inspite of knowing this was due to hdfc life that this amount was due. I decide to make the payment. I am now being told that i need to submit medical.
I am an nri. I visited hdfc life branch when i was in india. I specially asked if anythign else is required to revive the policy, but i was said, no medical is required since only 3-4 months have passed.
I have since then sent so many emails. The customer care is like robots, they keep on sending the same email again and again.
I have decided to cancel the policy.
Jul 15, 2018
Complaint marked as Resolved
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
HDFC Life Customer Care's response Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
I have submitted home loan application in HDFC bank but due to some reason application rejected by you .
So I request you please refund my processing fees.
Ram yash mishra
[protected]
file no[protected]