Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 944

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bharat Sewag
from Surat, Gujarat
Jun 12, 2018
Resolved
Report
Copy
Resolved

Address: Surat, Gujarat, 395007

As discussed with you regarding hdfc edc machine issue we have suffer some issue in edc adopter its totally damaged.

Request to you kindly arrange the new edc wire adopter asap at gd road surat.

Tid no store saffron lifestyle trd pvt. Ltd saffron lifestyle trd pvt. Ltd
(Levis store) g-1a, regent mall,
Opp zaveri house, ghod road,
Surat, 395007, m. N[protected]
Bharat kumar[protected] qty type/model no
71147080 gd surat 1 verifone / au-79dmd
Jul 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, TID number, account number, the complete address where the machine is located and your registered contact details. Mention this reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Manoj
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chandu Shamulapally
    from Hyderabad, Telangana
    Jun 12, 2018
    Resolved
    Report
    Copy
    Resolved

    Iam (shyamalpelli chendrashekar) purchased SAMSUNG A/C with amount of 45239.10 in Reliance digital at kompally on 12May 2018
    And paid the amount by Hdfc credit card swiping and coversion bill also generated after swiping
    But my bill was generated on 20/05/2018 for total amount (46449)instead of EMI amount(3769.41)
    Please do needful
    This type of problems may impact on the good name of the hdfc bank.
    If you not solve the problem regarding EMI i will proposed to withdraw the credit card services
    Jul 14, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 12, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Card No. with registered contact info and the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      swarnik
      from indore, Madhya Pradesh
      Jun 12, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Indore, Madhya Pradesh, 452001
      Website: www.hdfcbank.com

      Hi
      I am shailendra nagar i have raise a complain regarding my smartpay payment of dish tv at your customer care no. On[protected] and my complain no. Is [protected]. I have call at your customer care so many time. My credit card no is ([protected]). I have called at dish tv they tolled me that no. Recharge is done your vc no. I am attaching all the supporting documents with this mail. It includes your mail, dishtv conversation, massage which your bank send to me and more documents. Plz check and resolve my problem as
      Soon as possible. My contact no. Is [protected]

      I am attaching supporting document from this mail which will prove that no recharge is done on my vc no.
      Jul 13, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 12, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and confirm having responded to your email id on May 30 2018. The reference number for this interaction is [protected]

      -Manoj
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kunda keluskar
        from Pune, Maharashtra
        Jun 12, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400028

        I received your mail yesterday. I that mail you said you need some more time to resolve this case. I want to know one thing what was company doing from last more than 2 months? What investigation they have done till now? Exide life insurance & future generali life insurance did their investigation & cancelled my polices & refunded my amount before you they did not think how they can recover commission from sb broker. Why company not kept their promise as your company mentioned in policy that they will resolve greviance within 15 days but its been more than 2 months i am getting troubled by the company. Yesterday when my nephew talk to shweta madam she said please send us what ever fraudulent information mentioned on the policy that clearly means your company did not read my mails properly from first mail to till now i am sending you all the fraudulent information with all the evidence & then also your asking me to send again. If company is not finding any mis-selling in this case then why sb broker is offering me 4 policy refund & 2 policy continue & why mr. Pravin gamare is offering me 3 policy refund & 3 policy continue. I still dont understand why company is behaving like they are standing in a vegetable market just to bargain. As shweta madam said yeterdat mr. Pravin gamare accepted mis-sale verbally then i want to know why company is issuing polices on the verbal insurance call. If you are issuing policies on verbally then why not your company accepting mis-selling in this case which was confirmed by your own emloyee mr. Pravin gamare. I dodnt want any offers from company i want my all 6 policies to be cancelled & i want my all investment amount to be refunded as soon as possible. What kind of information company want your own brokers filling wrong information of mine like i am single then also they filled i am married, then my occupational details are totally wrong. If your company/underwriter issued that policy without checking my bank statement or my itr then why at the time of investigation your company asked for my itr. I never in my life filed an itr. From last 6 months i am keeping 4k in my account & my house hold money has been provided by my nephews. How can all 6 polices have different educational details & annual income. I request hdfc life insurance take serious action against that cheater who cheated me because of that cheater i lost trust on hdfc life insurance.
        I only want my all 6 policy investment amount to be refunded. Every time a new person is handling my case at starting shweta madam was handling my case then i am receiving calls from punam, then mr. Pravin gamare & his team meeting me then now i am receiving mail from vidhya madam, then i was receiving mail from samsher singh sir. I still dont understand who is actually investigating my case. That is the actual reason why company is not finding any solutions till now because everyone is having half information. I still dont understand who is decision maker in hdfc like yeaterday shweta madam is sying that they did not receive any reports from pravin gamare if he is decision maker then how can company deny his own call recording where he is clearly accepting mis-selling in this case.
        Please find below attchment. I am sending you all the documents where it clearly prove how cheaply they sold me these 6 polices of hdfc & 2 policies of future generali & 3 policies of exide life insurance. Please find all the documents & refund me my amount back
        Jul 14, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Jun 13, 2018
        HDFC Life Customer Care's response
        Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mahendar Mandadi
          from Hyderabad, Telangana
          Jun 12, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Hyderabad, Andhra Pradesh

          My name is mahender. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of june 2 times amb charges are debited - on 6th june2018 on the same day two times rs 354.00 & 354.00 was deducted this is very hectic without any intimation unnecessarily my amount is being debited. So i am requesting you to refund all this amount to my account. If you are not going to refund my amount i have to close this account for sure & i will do compliant against this to rbi or consumer forum. Really fed-up with this bank request you to kindly get it resolved.
          Name : mahender
          Jul 26, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to write to [protected]@hdfcbank.com, mentioning your correct account number/cust id along with the issue, to enable us to assist you further with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rajeshndube
            from Mumbai, Maharashtra
            Jun 12, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            In the month of february 2018, i received a call from a lady claiming to be from hdfc life and informed me that i had taken a hdfc policy (Hdfc classic assure plan, in 2013, paid 50000.00 as first premium. Face value now1, 08, 000.00). I was further told that i can either pay balance premiums and revive this policy or take another policy of 100, 000.00 after 90 days the lapsed policy will get merged to new policy and i can than close the same with refund of both policies. I was also told that while the customer verification by bank please do not tell them of this plan as your request will get rejected.

            I was tricked and fooled by the entire gang of mr rajeev saxena and i took this policy.in between around 15 days back when i called mr rajeev saxena, and told him that the bank is refusing for any such policy on my name and also that i acn not close my policy, he very assuringly told me to wait till 5th june as after that my new policy will complete 90 days. Now, once again i have recieved the same reply from customer care regarding the old policy and cancellation of new policy. Meanwhile, when i again called mr rajeev saxena, someone from his office told me that he will be available after 11 am. He also gave the address of office as lodha excell, 11-114 fdloor, nm joshi marg, mahalaxmi, mumbai. I am not sure of the authenticity of this address.
            Further on making research on the net, i came across many other complaints filed by people who have been tricked in similar manner by this crook.
            I can now understand that there is a well organised gang which is certainly working with the support of few bank officials, which is tricking people into taking new policies. Also all this happened in february which was obviously done to complete their targets befor march 2018.
            Jul 14, 2018
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Jun 12, 2018
            Updated by rajeshndube
            I could speak to Mr Rajeev saxena today. he again assured me that within one month I will get letter from bank regarding the merging of both policies. When I challenged him with facts that there are numerous complaints lodged on consumer forum with similar situation as mine, he very confidently brushed them aside that there can be many persons with this name. i will call him again in next few days.
            Verified Support
            Jun 13, 2018
            HDFC Life Customer Care's response
            Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              maheesa
              from Delhi, Delhi
              Jun 12, 2018
              Resolved
              Report
              Copy
              Resolved

              Website: www.goibibo.com

              I had paid an amount of 3370 to www.goibibo.com, which was later canceled.
              As per the website, the amount has been refunded on 28-05-18, but the same has not been credited to my account yet.
              Website authorities keep on mentioning that the amount has been refunded, please check with the bank. The bank customer care never gets connected.

              Please look into the matter.

              Account details:
              A/c no: [protected]
              Name: maheesa ayoub khan
              Branch: vip road zirakpur, punjab,
              Jul 14, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that transaction for Rs. 3307/- dated was reversed back on 29.05.18. In case you are referring to any other transaction, please share the date and amount of transaction debited, to enable us to assist you further.

              -Manoj
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Clinto Lawrance
                from Mumbai, Maharashtra
                Jun 12, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: 560036

                Dear sir,
                After receiving message in my mobile i was surprised to see un-known 2 transactions in my card when i tried check on this couldnt find any details and immediately called customer care and informed about this and they told me to escalate this through dispute site and upload the form, i also received my complaint id for 100 rs, is [protected] and 5000 rs. Is [protected] raised on 8th june 2018.
                Request your immediate support on above subject and help.
                Jul 15, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 12, 2018
                Updated by Clinto Lawrance
                Dear Sir,
                After receiving message in my mobile i was surprised to see un-known 2 transactions in my card when i tried check on this couldnt find any details and immediately called customer care and informed about this and they told me to escalate this through dispute site and upload the form, i also received my complaint id for 100 Rs, is [protected] and 5000 Rs. is [protected] raised on 8th June 2018.
                request your immediate support on above subject and help

                Verified Support
                Jun 12, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

                -Manoj
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ravindra Kumar Ram
                  from Basi, Punjab
                  Jun 12, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3598 without my concern on date:05/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  Oneassist relationship number : 2188982
                  Name :- ravindra kumar ram
                  Mobile no. :-[protected]
                  Credit card number ending :3598
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Ravindra Kumar,

                  Greetings from OneAssist,

                  As requested by you, we have initiated your cancellation process vide service request number 3269719. Your refund amount 1399/- will be credited to your account within 5 to 7 working days.

                  For any further assistance you may mail us at [protected]@oneassist.in. We'll be glad to help.

                  Regards,

                  Deepali,

                  Team OneAssist.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ruya
                    from Delhi, Delhi
                    Jun 12, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110085

                    I am useing hdfc card for 2008 now my card block and issue me anew card but card is not receive from 6 month I call many time I call in customer Care but card is not issue by bank, , I am suffering problem for this . I have use only hdfc cardit card, , I am not satisfied from this pls arrange call me and delivery of my credit card
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shankar1789
                      from Jugsalai, Jharkhand
                      Jun 11, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Bangalore, Karnataka, 560043

                      Hi
                      I need an noc for the credit card payment that i am supposed to make for my credit card. It has affected my cibil tremendously, kindly do the needful & help me get through this.
                      Due to financial issues i was unable to pay the dues. But now i've arranged for it.
                      All the dues will be cleared once you inform me regarding the noc & cibil update.

                      Thanks
                      Registered mobile number - [protected]
                      Name - p v shankar rao
                      Jul 13, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 12, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and regarding your credit card queries, we request you to contact our debt management executives at[protected] / 67268002.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Sir i have booked movie ticket from book my show and applied code BINGO at the time of payment in payzapp app. but 25% cashback not credited in my account.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pramod malhotra
                        from Ranchi, Jharkhand
                        Jun 11, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ramgarh, Jharkhand
                        Website: [email protected]

                        The reference number for your query is[protected]
                        Auto ID 1568584.i have maile 10 times to hdfc held desk and visited my nearest branch also. but my issue wasnot solved till yet.1.5 months are going to lapse..actually i have done a payment of vehicle tax of 12 wheeler (road tax).amount was deducted from my bank account online transaction but at vahan site it is not showing..and i have talked to road tax department site they told me that it is the issue from bank site, tell me what should i do now..i have mailed called done everything
                        Jul 19, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 13, 2018
                        Updated by pramod malhotra
                        1 MONTH HAS BEEN PASSED BUT MY ISSUE HAS NOT BEEN RESOLVED.KINDLY TAKE ACTION.
                        Verified Support
                        Jun 13, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Jun 30, 2018
                        Updated by pramod malhotra
                        i havent got my issue solved, three days time has been taken but 2months have been passed.last option is i have to file a case against hdfc
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Venkat_hkl
                          Jun 11, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560097

                          My name is Venkateshwaran and my mobile number is [protected]. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.
                          Jul 18, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 12, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your registered contact details and caller details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Jun 12, 2018
                          Updated by Venkat_hkl
                          My registered number is [protected].
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Davis kumar
                            from Delhi, Delhi
                            Jun 11, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have been visiting bank for last three days to update my aadhar card.. Today my chance was about to come then few persons met manager and their work was done within minutes... Is this the way you deal with honesty?... Strict action must be taken against that manager... U r not supposed to misuse ur power... Such a corrupt bank with corrupt persons cannot survive for long... Hope u wake his minds up!
                            Jul 12, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 11, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            This is not the experience we would like you to have. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, registered contact details & the complete address of the Branch. Visit here https://goo.gl/WPVXEd for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sulthan1986
                              from Chennai, Tamil Nadu
                              Jun 11, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Pondicherry, Puducherry, 605005

                              Hi, i had opened my salary account on 4/5th may2018, my two months salary also credited in this account, customer id[protected] but till date my account was not properly updated by bank, ellaipillaichavady branch, pondicherry. I had came twice directly and complained but still my debit card blocked and am unable to do transaction in online. Very bad service. Need reply.
                              Jul 20, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 12, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and confirm that your account and Debit Card is active. However, if you have been experiencing this continuously, we request you to revert with the error messages on [protected]@hdfcbank.com in order to assist better. We would appreciate your forwarding a Step by Step Screen Shot of the error message displayed as an attachment to this e-mail. (To obtain a Screen Shot, press the "Print Screen" button on the keyboard, and paste in a Word or Word Pad document). Please note the screenshot is necessary to do preliminary checks at our end and raise the case further to concern team.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RohtashSharma41
                                from Gurgaon, Haryana
                                Jun 11, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
                                Website: They behave like a unsatisfied

                                Rohtash sharma
                                Mob. [protected]
                                They think that they not for customers. Only they sit there time pass.
                                They behave like roodly.
                                In fact the gard how sit outside the gate
                                He is also behave like bank oner.
                                They not responding any customers voice.
                                Today i wisit in bank at 3:00pm to deposit the money. But when i entered the gate the gard told me it's closs. At 3:00 pm
                                Jul 18, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 11, 2018
                                Updated by RohtashSharma41
                                Closing

                                Jun 11, 2018
                                Updated by RohtashSharma41
                                they close the at 2:00pm

                                Verified Support
                                Jun 12, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused to you. We request you to provide us the complete branch address (from below path) where you had visited on [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. To enable us to check and assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

                                -Anay
                                HDFC Bank Customer Assistance
                                Verified Support
                                Jun 12, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused to you. We request you to provide us the complete branch address (from below path) where you had visited, to enable us to check and assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Hii,
                                I transfer 7500 from my hdfc account .
                                The amount was debited but not credited yet.
                                Ref. Number:N[protected]
                                Please tell me what could be the issue?
                                Dear sir,
                                I purchase Samsung led from Relince digital kota on 22 jan 2018 by hdfc loan .
                                That time there a scheme 5%cash back in 90 day
                                Till now I can’t receive any cashback.
                                My loan refrence number is
                                [protected]
                                Please provide me cashback as soon as possible
                                My contact number is [protected]
                                I was withdraw 6000 from my nearest HDFC ATM and i got 2 cracked 2000 note but bank did not change my money, and they say man from atm company changed my note, they did not helped me anyway
                                HDFC Bank, Crossing republic branch, ghaziabad
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sidharth Rishikesh
                                  from Gurgaon, Haryana
                                  Jun 11, 2018
                                  Report
                                  Copy

                                  I am an hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 545964xxxxxx2225 without my authorization on date: 08/06/2018.

                                  I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                                  Thanks
                                  Sidharth r
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Request you to please provide my TATA ZEST car loan statement upated till June 2018.

                                  My loan account number is[protected] and 52273903
                                  Dear Sidharth,

                                  Greetings from OneAssist,

                                  We are sorry for the inconvenience caused.

                                  We request you to kindly provide us with your customer Id on [protected]@oneassist.in. So that we may initiate your cancellation process.

                                  Awaiting your response.

                                  Regards,

                                  Deepali,

                                  Team One Assist.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sumalatha Nandru
                                    from Hyderabad, Telangana
                                    Jun 11, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500081

                                    From past two months i sent mails like this...

                                    I want to close my hdfc account number: [protected] and user id: 57159680 branch: kondapur, my aircel number is not working and this hdfc account is attached to that aircel number. I'm not getting any information about my hdfc account and recently i got married and i quit the job and now i'm leaving in bangalore, so i cant come there to close my hdfc account. So could you please close my account asap because if i'm not maintaining any amount in hdfc account then you people will charge some amount that's why please close my account. I have hdfc credit card so that is enough for me. Could you help me with this issue and asap please close my account. From past two months i sent many mails and i called to customer care number [protected]. But there is no response, plz close my account asap.
                                    Jul 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 12, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank. By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc. You will need to tick the relevant boxes mentioned on the form. This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure. We look forward to opportunities to serve you in the future.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      saju333
                                      from Nashik, Maharashtra
                                      Jun 11, 2018
                                      Report
                                      Copy

                                      Address: 411017

                                      My name is saju joseph, my one assist relationship no. 1016054 and credit card no is xxxx xxxx xxxx 6262. I have been asking hdfc one assist plan to be deactivated from my hdfc card since past one year.

                                      This plan automatically gets activated even after telling them to call and inform me before reactivating the plan. Since past year i have been asking them to deactivate the plan, but they fail to do so. This time also they have charged 1399 to my credit card without my consent. The plan got activated on 05.06.2018 without my knowledge, upon inquiry the customer support staff say they have send an email which i have never received.

                                      I want the plan to be deactivated immediately and the amount refunded to my account at the earliest.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Saju,

                                      Greetings from OneAssist,

                                      We are sorry for the inconvenience caused. We will arrange a call back to you soon from our executive.

                                      Regards,

                                      Deepali,

                                      Team OneAssist.
                                      Dear Saju,

                                      We tried calling you but the call went unanswered, however, we have initiated your cancellation process.

                                      For any further assistance we request you to mail us at [protected]@oneassist.in

                                      Regards,

                                      Deepali.

                                      Team OneAssist.
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Duodeep
                                        from Lucknow, Uttar Pradesh
                                        Jun 11, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Hardoi, Uttar Pradesh, 241204

                                        Hello,
                                        I m akash deep, customer of hdfc bank.
                                        I have my account in hdfc sandila branch.
                                        On 06/062018 timing 01:43
                                        I paid entrance examination fee of king george medical college. But somehow transaction got failed and i got notification that fee was nt submitted as my transaction was declined. Yet at same time i recieved this sms.

                                        { thanks for paying rs.2, 011.80 from a/c xxxx5635 to ebskinggeorgesmedica via netbanking.}

                                        As my trasaction was declined so why amount got deducted n still its nt have been refunded.
                                        Please look into my case and refund my money as soon as possible.
                                        Thanking you.
                                        Jul 27, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 12, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and they had addressed your concern through E- Mail dated June 11, 2018 05:50 PM. If merchant claims non receipt of the payment, please share the mail confirmation received from merchant stating non receipt of payment with regard to the disputed transaction for us to investigate further on [protected]@hdfcbank.com

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        I requested to look into my case..as sum of rs.2011 was unfairly deducted from my account on 06/06/2018.
                                        Till date i haven't recieved any information regarding this.
                                        Therefore, i kindly request you help me in my refund as soon as possible ..
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit