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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 944

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F
Fardin Qureshi
from Mumbai, Maharashtra
Jul 9, 2018
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Address: Mumbai City, Maharashtra, 400055

Hi HDFC
You deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for jun2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

Please don't say any stupid reasons, send me my money immediatly
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Sypriya
    from Chennai, Tamil Nadu
    Jul 9, 2018
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    Address: Bangalore, Karnataka

    Hello

    I am unable to convert my credit card transaction into EMI then what is the purpose of holding the card. The customer care people told there is no offer available now to convert it into EMI .. normally every credit card has option to convert EMI it's very shocking to hear as no offer available.. I will cancel my card if EMI is not possible
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      K R PAUL
      from Roha, Gujarat
      Jul 9, 2018
      Resolved
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      Resolved

      Address: 382480

      I am holding a credit card (platinum) for the last 10 years or more. Last card was valid upto 07/18 meanwhile I got a new card with the same number valid from 06/18. I have tried to create a new PIN as the last card was without PIN. I am unable to create a PIN or contact somebody in HDFC for help. Last 4 digits is 8412. I have no account with HDFC bank.
      Will you please help me in creation of new PIN else I am thinking of surrendering of the credit card.

      Thanks
      Paul K R
      Aug 23, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 09, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
      I am trying to reset my netbanking password, but when i request to generate OTP, I am not getting it on my mobile or my mail. I am facing this issue from paset 4 days.
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        C
        Chandrashekar
        Jul 9, 2018
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        Address: 560049
        Website: HDFC

        Today I got 2 calls from unknown number[protected] and told me that call HDFC Credit card department and we are converting Redeem points to Cash and depositing in your account.
        He asked my DateOfBirth as professional Banker and asked my card Expire...

        For depositing amount into my account need my Credit Card number (16 Digits). I felt suspicious about that and Lunching a complaint here.

        I request some one to take action on this person. As I know in last 12 years I never got a call from credit card depart about asking my card number.
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 17, 2018
        Updated by Chandrashekar
        Any one taking call on this complaint ...
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          J
          Jainab Khan
          from Mumbai, Maharashtra
          Jul 9, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400072

          This is to bring to your kind notice that my Debit Card (HDFC Bank) has been blocked by your staff for Non payment of Credit Card charges for 2 months.
          1. It has been blocked without informing me or giving notice to me for taking this action.
          2. Also, they have taken app. Rs 13000/- which was there in my (HDFC Bank) account. Now I do not have any money left in my a/c and I am not being able to use my Dr Card for my day to day affairs.
          3. Now Credit Card statement is not shown in my Netbanking, earlier I used to see the details of the statement on my Netbanking. I had asked your staff to provide details of various expenses/charges levied on me.
          4. In my Netbanking it shows Minimum payment Rs 7000/-. I also want to know How is this sum calculated, because total outstanding is only app. Rs 23, 000/-.
          Sir, I am a regular and an honest payer of your Cr Card, so please do the needful and provide me relief from this mess and inconvenience.
          I hereby request you to please ask your staff
          - to provide me details of various expenses/charges levied on me
          - to unblock my Debit Card (HDFC Bank).
          - to explain How Minimum payment Rs 7000/- is calculated,
          Aug 13, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 09, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We can help with that. Please write to [protected]@hdfcbank.com with your account /card no & registered contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
          HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.
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            V
            vividhavv
            Jul 9, 2018
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            Address: Ujjain, Madhya Pradesh, 456010

            HI Team,

            May I know the reason for deducting amount from my account twice for the same month ? Below is the detail . Photo is attached.

            Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit

            05 Jul 2018 AMB CHRG INCL GST FOR MAY2018-MIR[protected] MIR[protected] 05 Jul 2018 708.00

            05 Jul 2018 AMB CHRG INCL GST FOR MAY2018-MIR[protected] MIR[protected] 05 Jul 2018 708.00
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Naresh Varthya
              from Visakhapatnam, Andhra Pradesh
              Jul 9, 2018
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              Address: 500016

              My Name is Naresh, I hold Hdfc bank personal loan, Two wheeler loan, CD loan and credit card with Hdfc bank.till now I have not delayed any payments. I resigned my job so delaying in payment of credit card bill about 4000+,
              I got call from Ms.Sunitha Hdfc bank Begumpet. I committed to pay the money on Tuesday of this week but she is calling and troubling me again n again. I requested her to transfer the call to ur Manager yet she ralking rash and aggressively.
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 09, 2018
              Updated by Naresh Varthya
              My Name is Naresh, I hold Hdfc bank personal loan, Two wheeler loan, CD loan and credit card with Hdfc bank.till now I have not delayed any payments. I resigned my job so delaying in payment of credit card bill about 4000+,
              I got call from Ms.Sunitha Hdfc bank Begumpet. I committed to pay the money on Tuesday of this week but she is calling and troubling me again n again. I requested her to transfer the call to ur Manager yet she ralking rash and aggressively
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                S
                Santosh Otari
                from Pune, Maharashtra
                Jul 9, 2018
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                Ive taken car loan from your kolhapur branch. i need top up loan from you. I have submitted my top. Mr.Rohit Magdum is ur executive whom I given all the documents and cheques of processing fees. Last 2 months i m calling him oftenly but he is not receiving my phone & not giving status of my loan.I[censored]r unable to process my loan pl give paper back. I m your valuable customer but I'm not getting proper service form your bank.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  ravi551441
                  from Bhopal, Madhya Pradesh
                  Jul 9, 2018
                  Resolved
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                  Resolved

                  Address: 451115

                  Cancellation of One Assist Membership
                  I am a HDFC bank credit card holder . The bank has auto debited charges from my credit card number ending with 6702 without my concern .I am not interested about this service and don't want this membership any more. So I requested to cancel the membership and refund this debited amount although this is not done and at 7 th july 2018 they again msseged me to debit the amount once agian.

                  OneAssist Relationship Number :
                  Name :- Ravi Goyal
                  Mobile No. :- [protected]
                  Credit Card Number Ending :- 6702
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Ravi,

                  Greetings from OneAssist..!

                  We deeply regret for the inconvenience caused to you & appreciate your patience.

                  We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                  Should you require any further assistance, please reach us at[protected].

                  Regards,

                  Brij

                  Team OneAssist.
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                    T
                    Thanush R Thanu
                    from Bengaluru, Karnataka
                    Jul 8, 2018
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                    Hello
                    A executive from Hdfc bank bangalore Residency Road branch had called me telling that you are eligible for credit card based on my consumer durable loan
                    And after few days I got a message stating that your application is approved
                    So is it possible to get credit card based on durable loan ?
                    https://hdfc.lnd.do/[protected]S2
                    After I got a message like below
                    Dear Applicant Your HDFC Bank Credit Card App ref no [protected]S2 is approved in principle subject to internal checks
                    And then I got a message like this below
                    We have completed processing your HDFCBank CreditCard App [protected]S2. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days
                    I just want to know will I get credit card based on consumer durable loan
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      rahamm pathan
                      from Hyderabad, Telangana
                      Jul 8, 2018
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                      Address: Anantapur, Andhra Pradesh

                      Dear Sir/medam I'm resident of kadiri Anantapur district, Andhra Pradesh. I'm having loan at HDFC bank also credit card . My hdfc credit card debited around 6418 rupees for one assist 24EMI'S .even I'm not activate are subscribed .one assist 2years membership activate with out my concern .please cancelled and refund my amount
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Nihal92
                        from Noida, Uttar Pradesh
                        Jul 7, 2018
                        Resolved
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                        Resolved

                        Address: 122003

                        I have been using the credit of HDFC from a a year and the services provided have been satisfying for other facilities other than Credit card .
                        having said that I have always paid my Minimum due before time .
                        still i have been receiving finance charges, which I realized when i checked my statement.
                        I have been a loyal customer to HDFC, and never checked my statement for credit card .
                        Now the trust is all gone, and I am sure this experience is going long .
                        i have decided to get my account closed next month.
                        Aug 17, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that you have certain reservations regarding the finance charges billed to your card account. We take this opportunity to clarify that finance charges @ 3.49 % per month accrue to your card account in case we are in receipt of partial payment or non receipt of any payment towards the outstanding dues on the card account by payment due date.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          R
                          rohanraj1987
                          from Mumbai, Maharashtra
                          Jul 7, 2018
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                          Address: Nashik, Maharashtra

                          [protected]
                          Currant acount before I have completely done because of it what are the charges redeculas 2000rs what additional benefits you are giving 00 I want my money back
                          If atm meshin is not working my card got stuk in it than also I m paying money for new card why was it my fault for what you are charging AQB SER CHGS INC GST APR-JUN[protected] I want my money back.urjant
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            Jigyasa97
                            from Gurgaon, Haryana
                            Jul 7, 2018
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                            Address: New Delhi, Delhi

                            My mother took a personal loan of 7, 50, 000/- in November 2017 and loan amount 3, 93, 644/- was credited in her SBI saving account in the month of NOVEMBER 2017 and remaining amount was send in dd for closing the existing loan.
                            In an unfortunate event, she expired in December 2017 and we never received DD, statement, sanction letter or anything.

                            Now I require the above said details in order to settle the loan at the earliest.

                            personal loan account number is: 52653537.

                            I have visited Gurgaon's sector 12A, sector 53 branch a couple of times but they say they don't know where is the DD, go to other branch and keeps putting this on each other .
                            The contact person of Hdfc from which the loan was took told once that the DD is in sector 53 branch, but they denies when I visited the branch.
                            Please respond ASAP.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              U
                              Ujesh Kumar Patel
                              from Gurgaon, Haryana
                              Jul 7, 2018
                              Resolved
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                              Resolved

                              I am a HDFC bank credit card holder . I am not interested about this service and i don't want this membership any more. So please cancel my membership.

                              OneAssist Relationship Number : 2500792
                              Plan name:Enhanced WA Privilege Single Plan.
                              Validity:06/08/2018
                              Name :- Ujeshkumar Zinabhai patel
                              Mobile No. :- [protected]
                              Credit Card Number Ending :- 2143
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Ujesh,

                              Greetings from OneAssist...!

                              We deeply regret for the inconvenience caused to you.

                              As per your request, plan has been cancelled vide Service Request number 3333342.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards,

                              Brij

                              Team OneAssist.
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                                A
                                Abi5dante
                                from Chennai, Tamil Nadu
                                Jul 7, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600032

                                I received sms from hdfc bank that Rs 1399/- deducted from my credit card to one assist plan on 06/07/2018. Without my permission. I am not interested about this service and don't want this membership any more. so kindly cancel the membership and refund the amount.

                                Please deactivate and refund my money asap
                                Date of incident : 06/07/2018
                                Hdfc credit card no. Xx9141
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from OneAssist..!

                                We deeply regret for the inconvenience caused to you & appreciate your patience.

                                We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                Should you require any further assistance, please reach us at[protected].

                                Regards,

                                Brij

                                Team OneAssist
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                                  J
                                  Jaydeep suyal
                                  from Jaipur, Rajasthan
                                  Jul 7, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302019

                                  Dear sir,
                                  My father Policy no is10257100 he died on[protected] i have been many times to HDFC insurance offices in 40° temp but they always makes excuses sometimes says concerning officer is on holiday for 3 days one day I went to 3:35 they said come tomorrow pathetic services other day he told me to go HDFC life when I went HDFC life they told me to go HDFC loans insurance offices again for original policy please do something.
                                  Aug 24, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 24, 2018
                                  HDFC Life Customer Care's response
                                  Hi, kindly inform to the policyholder if he/she has any unresolved issue with respect to his / her policy. Kindly write to us at [protected]@hdfclife.com from registered Id to have the same addressed.
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                                    S
                                    Sanjeev Sahlot
                                    from Chandigarh, Chandigarh
                                    Jul 7, 2018
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                                    Address: Ghaziabad, Uttar Pradesh, 201001
                                    Website: no

                                    I an Sanjeev Sahlot having loan account no 32723795 in hdfc bank... And i reached here for getting statement of my account... On reception in rdc Rajnagar branch a lady Mrs vashu said that... Yaha per statement Nahi mil sakte Sector 62 Jana padega.. Then I go for branch operational manager waiting for 45 min he is not available to listen consumer... What can I do plz... Help... Help... Help...
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      C
                                      chandan52
                                      from Mumbai, Maharashtra
                                      Jul 7, 2018
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                                      My salary account is converted into saving account without informing and now there is negative balance -1773. As per RBI rule it should not be charge for non maintenance the account. Could you please waive negative amount from my account.

                                      Please find attached screenshot for negative balance

                                      Thanks!
                                      Chandan kumar
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Alka b shah
                                        from Visnagar, Gujarat
                                        Jul 7, 2018
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat, 390001
                                        Website: [email protected]

                                        This is complain against fraudulent selling of pollicy at the time of purchase of pollicy we were fraudulently explained and assured by Ms Priyanka that it is a single one premium policy & from the next year it self you shall receive pension against the same.she also told us that in the policy document you will receive written that you have to pay 7 years and when you will get a call for document verification will ask you that you are aware that you have to make the payment of premium for 7 years you say ones the policy become active we shall fill a form and we will convert the same policy into pension plan.so we agreed and did as was told Ms Priyanka but now after one year we have received call from HDFC Life collation center for premium and not one but at least appointment 100 call we i.e, me and my sister must have received where in we have schoked to know that we were cheated so we made several verbal complaints with the against who used to call us not only that we called Ms Priyanka she kept on avoiding our call not only her her boss kept on giving flase reasons why she's not been answering our calls, and they also are not helping us out . so we went to HDFC Life Baroda office and made a complain there in writing the copy of the same attached herewith still we have not received any positive response from your and that we get is calls for payment remember of premium.i feel that it is a complain to take of me these constant call's are mental torturing & I am not very financially stable person so it gives me alot of stress & pressure.we are harrassed continuously & have I would also like to add that because of the benefit she had sold this policy fraudulently to many people whom I had recommended & now everyone is coming to me & pressuring me. I am single lady & can not make any payments I take this policy to secure my future as I m comited that I should get I only want one thing now that is I want to close this policies & I want my money back
                                        Aug 24, 2018
                                        Complaint marked as Resolved 
                                        HDFC Life customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 09, 2018
                                        HDFC Life Customer Care's response
                                        Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
                                        Verified Support
                                        Jul 24, 2018
                                        HDFC Life Customer Care's response
                                        Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
                                        Jul 24, 2018
                                        Updated by Alka b shah
                                        Respected sir. This is to inform you that first of all in spite of sending complains against our policy no 19251278 in name of Kajal Kaushal Bhavsar & policy no 19388139, 19191613, 19109552 in name of Alka babulal shah, we have not received any response from your and neither by mail or through correspondence which please note.so please respond to us through either of medium. Till now we have been approached on the phone only and as per agreement with Mr dhaval pandya at vadadara office he has told to return the policy amount of Mrs Kajal Kaushal Bhavsar and he has told to propose the best policy option for miss Alka babulal shah kindly propose the same on mail and through correspondence for our appraisal and please revert back to us at the earliest.also one more want to remind you that nothing has been done against the fraudulent agent of you who along with me have and must have taken them
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