HDFC Bank Complaints & Reviews

Received sms -
Dear customer mandate reference no. Hdfcxxxxx issued to hdfcltd with value of rs. 40000 and frequency month is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate and neither my agent explained about this???
All i have signed-up for is emi which gets deducted every month end...
The mandate amount is nearly 6 times the actual monthly emi...

Dear sir /madam.

Myself swetha kothari holding credit card in your bank having below issue (D. O. B-10/11/1987)

Pls find my below my hdfc credit card in this 4 year payment done so far & my card is blocked tied in getting new card & just getting bank alarming calls for over dues.
My cibil is zero due to this reason not able to get eligible with any loan process, its just my starting carrier need to achieve & success in my life (31 year old)
I m really in very bad financial position & cant continue with emi charges against card which is not in active status.
Pls do the needful to check below bank amt transaction to your bank,
Kindly help me to check & settle the card to you back with noc or give solution how to get rid off this issue.

Kindly note all my 3 credit card ending with 9311/5712/6214 is blocked in status no card is reissued even after repeatedly request to the bank
Thanks in advance for your support & help in this regards, thanks.

Year hdfc cerdit card payment
2015 114728.16
2016 56040.08
2017 19886.27
2018 10349.59
Total 201004.1

Date narration chq./ref. No. Value dt withdrawal amt.
07/05/15 ib billpay dr-hdfcjt-[protected] [protected] 07/05/15 14033.09
08/06/15 ib billpay dr-hdfcjt-[protected] [protected] 08/06/15 3500
17533.09
Date narration chq./ref. No. Value dt withdrawal amt.
10/07/15 ib billpay dr-hdfcjt-[protected] [protected] 10/07/15 4000
08/08/15 ib billpay dr-hdfcjt-[protected] [protected] 08/08/15 5000
19/09/15 ib billpay dr-hdfcjt-[protected] [protected] 19/09/15 7695.07
23/09/15 ib billpay dr-hdfcjt-[protected] [protected] 23/09/15 5000
10/10/15 ib billpay dr-hdfcjt-[protected] [protected] 10/10/15 500
02/11/15 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 02/11/15 45000
06/11/15 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 06/11/15 30000
97195.07

Date narration chq./ref. No. Value dt withdrawal amt.
07/01/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 08/01/16 11016.82
05/02/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 05/02/16 1110
22/02/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 22/02/16 1190
22/02/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 22/02/16 2000
23/02/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 23/02/16 6000
25/04/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 25/04/16 2500
25/05/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 25/05/16 3299.72
24/06/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 24/06/16 23877.31
26/06/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 26/06/16 600
02/12/16 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 02/12/16 4446.23
56040.08

Date narration chq./ref. No. Value dt withdrawal amt.
02/01/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 02/01/17 2500
08/02/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 08/02/17 1200
05/03/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 06/03/17 2715.13
21/04/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 21/04/17 590
26/04/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 26/04/17 208
27/04/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 27/04/17 402
01/05/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 01/05/17 1000
11/05/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 11/05/17 1390.17
01/06/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 01/06/17 2091.94
02/07/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 02/07/17 1200
03/08/17 ib billpay dr-hdfcjt-533744xxxxxx5712 [protected] 03/08/17 1210
02/09/17 ib billpay dr-hdfcjt-533744xxxxxx5712 ib[protected] 02/09/17 1591.5
05/10/17 ib billpay dr-hdfcjt-533744xxxxxx5712 ib[protected] 05/10/17 1210
01/11/17 ib billpay dr-hdfcjt-533744xxxxxx5712 ib[protected] 01/11/17 1377.53
04/12/17 ib billpay dr-hdfcjt-533744xxxxxx5712 ib[protected] 04/12/17 1200
19886.27

Date narration chq./ref. No. Value dt withdrawal amt.
01/01/18 ib billpay dr-hdfcjt-533744xxxxxx5712 ib[protected] 01/01/18 1369.59
25/02/18 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 25/02/18 1180
13/03/18 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 13/03/18 1250
31/03/18 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 31/03/18 700
10/04/18 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 10/04/18 850
03/05/18 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 03/05/18 2500
02/06/18 ib billpay dr-hdfcjt-533744xxxxxx9311 [protected] 02/06/18 2500
10349.59

I had purchased a refrigerator from bajaj electronics jubilee hills hyderabad on 10 feb 2018. I availed 6 month no cost emi using hdfc bank debit card and was supposed to get 5% cashback on consumer durable/electronic goods as per the then offer using hdfc bank credit/debit cards.

Cashback was supposed to be credited in 90 days.
I had purchased on 10 feb 2018
First emi was debited from my account on 5 march 2018

It has been more than 90 days but no cashback was credited to my bank account.
On enquiring with the merchant they keep on saying that you will get it next month, there are delays some time.

I wanted to know what is the issue here, when will i receive the cashback (Its past the 90 days already). I don't want to keep on asking the merchant and bank for something which should be done automatically by now as per the service merchant and bank is obliged to provide.

Hdfc bank promised to give cashback of rs 10000/- within 90days on iphone x on hdfc debit card loan and in the bill receipt also it's clearly mentioned the same.

Now it's been more than 6months. I have not yet received the cashback and hdfc support team is not responding to my query promptly.

Each time i raise a query they ask for 5days with a new complaint id and after that no resolution is being provided by bank.

Now i feel like hdfc bank cheated me by promising rs 10000/- cashback on iphone x

I'm using hdfc credit card. Without any intimation you have again auto deducted the amount of 1399 from my credit card for one assist mfee.

Last year also, i requested to cancel to your representative but you have said that the plan will be cancelled in one year but now it is again repeated and auto renewed without my approval or even not intimation.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have been repeating the same.

Deducted date : 8th june 2018
Name : rani agrawal
Credit card no. [protected]

I have been charged twice for amb charges for the month of dec 2017. Rs. 708 charged twice with these reference no. S
1. Amb chrg incl gst for dec2017-mir[protected] &
2. Amb chrg incl gst for dec2017-mir[protected]
Both charged on 22 may 2018

And even after maintaining the balance of rs.10, 000 in the month of may, i have been charged rs. 518 with reference no amb chrg incl gst for may2018-mir[protected] on 6th june 2018

I would like to know the reasons for the same.

In my saving bank account No. [protected] draw Rs. 11, 747.99 through credit card the message was comes on my phone. I do use my credit card last 4-5 months and its kept in safe custody. I want to know how its transaction made without otp. I do not know either this is the network problem or the crime occurred. I have also lodge the complaint on customer care on dt.[protected]Photocopy of the Credit card statement attached for your ready reference. I do not have the relation in abroad. This is the abroad transaction the customer care told me.
please search this problem and reverse back my amount Rs. 11, 747.99 in my account. If you want any cooperation from my side i cooperate with you.

Here, i give complaint for cancellation of one assist mfee which was deducted from my credit card number. [protected] on dated 08/06/2018 amount 1899/-. How this type of service work from, no any ideas? I don't know which type of service? Please, stop this service... One assist mfee..
Here, i request here to refund it to my credit card account.

I TAKE A POLICY a policy of hdfc life insurance number 11884662 dated 24.5.2008.my policy number is matured dated 26.5.2018.I had summit all documents again and again by my registered email address [protected]@gmail.com. company compelling me to buy a new policy then transferred policy maturity benefits. Sir please help me.l also complain hdfc life insurance helpline but denied to give complain no.to me and I also complain Irda helpline number but denied to give complain number to me.I am mentally frustrated to behaviour of related agency. Please help me.

Respected sir, /mam
I have submitted closer account of form as per account no.-[protected] customer id[protected] and credit card distryed in drop box as per instruction of ms. Rubiya khan employee of hdfc bank at ashok vihar branch dt. 25.05.2018. Not provide to me any receiving and acknowledgement. But not close our account not remove dlink of credit card from our accounts. A i have many time talk customer care of hdfc bank customer cate told to me your credit card dlink has removed from your accouts. Ms rubiya khan has told to me as on 08.06.2019 not remove from dlink of credit card in your account. Please request to you close our account and remove of dlink credit card in our account as soon as possible. Thanks
Dayanand gupta mob[protected]

I had a salary account before 1 year back from company in noida, but i have left the company. Now my account is converted into saving account and i have charged for not maintaining the amb.

Currently, my account hold balance is 2083 so, please close my account immediately because i have another salary account in idfc bank.

So my question is that if i am not using this account for a year so why not close this account. If i am not longer with that employer.

I am requesting to close my account. It's complete harassment

Thanks

Dear sir,
This is to informing that the our company g. D. Motors & g. D. Food & beverages having two current account maintain in your bank. And we have doing continue transaction in your bank and monthly transaction has going 1 crore cash deposit on your bank. But the my problem is when we came in your branch for deposit the cash in our account. That time cashier tell us i have not received your cash because we always gave the heavy amount for deposit. And always excuse the your teller i seen the another customer. So i not received your cash. And always doing the bed behave... Mrs. Rajguru is your teller. So, plz request to you resolve the problem as well as we transfer & closed our account from your bank.

No matter how attractive their offers are, their customer care service is disappointing. Firstly they don't have a toll free customer care no. Secondly they lack so much in staff, that it takes around 15-20 minutes of waiting time to talk to them. Moreover they don't have any mechanism to inform their customers of their waiting no in queue. Their customers have no option, but to wait in frustration for long duration. To add to the frustration, their customer care staff aren't patient enough to solve customer's queries, they may drop your call anytime during conversation. If you are like me, who dislike unprofessionalism then don't go by this bank. My experience with this bank's customer service has been very frustrating.

I have made withdrawal of cash from atm where the amount got deducted with no money coming out... I have tried customer service since morning... Everytime number is busy and saying attending other customers... Which is absolutely false.. Since everytime i call get same response..
So want to complain against with expectation of call back from hdfc bank on my no. [protected]

Regards
Altamash

I wanted to withdraw an amount, of atm card of (Hdfc bank), card barring no. ([protected]) of account of hdfc bank (It park branch) at hdfc atm (Whitefield epip oatm) on[protected] @ 10:15:48 a. M. I entered an amount of rs 2000/-, i fullfilled the required proccess, the amount did not come out, but the amount was deducted in the balance. Kindly resolve the issue asap.

I had requested atm pin and it has been sent but when i tried it throws incorrect pin... When i asked customer service they are giving irresponsible answers.
I have waited for week to get pin and it's not working so again i have to request pin and wait for another week.. Excellent service. Please check why such kind-of service provided to customerd

I lost my registered no. Ending 998.in this digital era we have procedure to fill form and send via courier.. Do you think customer have time to do so.. Please think and come alternative way o[censored]pdating mobile either via ivr or atm or internetbanking rather than doing manual processing. If someone lost mobile you current procedure recommends to block card because manual process takes min 3 days... Please think through... Or it can be updated online also then educate your customer service team.

Dear sir,

I had opened a salary account with hdfc noida branch and after leaving the company did not need it. I was maintaining balance of about 20000 rupees till i visited hdfc vaishali branch where the lady at customer service asked me to fill the application for closing the account and also asked me to withdraw the full balance amount from the atm. As advised i submitted the application and withdrew my balance. However hdfc did not close my account and is demanding charges for not maintaining minimum balance. As proof please provide me with the cctv video of the day when i requested my account closure. Also please let me know the reason for changing my account from salary to saving without my consent. I do not want to have any account with hdfc. Please let me know why my account has not been closed and why i have not been provided any information in this regard.

Please close my account immediately.

Thanks,
Rupinder singh
[protected]

I paid my hdfc credit card bill amount of rupees 40, 450.14 on june 8th 2018 around 6 a. M. But i got a mail in afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from...

I have applied for credit card since 10 days. Now my application status is showing disapproved because of failed address verification. But no hdfc representative has visited my residential address. One hdfc representative called me 5 days back and i told him my exact address but he never came or called my mobile number. I am very dissatisfied with the bank service and representative call behavior. My credit card application number is [protected]s2. Please resolve this matter. I am unable to contact any hdfc customer service representative from bengaluru through ivr. Please look into this matter asap.