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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 945

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A
ASHISH SADEKAR
from Pune, Maharashtra
Jul 9, 2018
Resolved
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Address: 416510

There are about 3 months gone after giving closure letter to sawantwadi hdfc branch. But there is no reply about that. I had gone to branch about 8-10 times . But the employee or branch manager are not responding . So please give take action against that.
My name- Ashish Sadanand Sadekar
Credit card no. [protected]
Branch name- Sawantwadi
Mobile no. - [protected]
Aug 10, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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    P
    Piyush Koladiya
    from Surat, Gujarat
    Jul 7, 2018
    Resolved
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    Resolved

    Address: Surat, Gujarat, 395001

    Dear sir,

    I m piyush koladiya as employee of HDFC Life part of our HDFC STAFF

    My A.c number is -[protected]
    My credit card no. Is - [protected]

    I have already total payment of credit card
    Charges + outstanding all payments clear
    But till now my account is hold kindly resolve and active my account Asap because of my other EMI is pending for after date so please requesting

    Regards

    Piyush koladiya
    Mo.- [protected]
    Aug 7, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

    -Anay
    HDFC Bank Customer Assistance
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      K
      krishna.ys01
      from Mumbai, Maharashtra
      Jul 7, 2018
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      Address: Mumbai City, Maharashtra, 400019
      Website: www.hdfclife.com

      Hi
      I got a call Sanjay Sinha who is said to be the employee of Citi finance and asked me if i am interested in loan of zero percent rate of interest when i agreed he said that for this to achieve you have to policy from HDFC life on the basis of which we will give u a loan. When asked that what benefit your company will get he replied we take policy on your name and there will be a agreement between us which will state that on the maturity of policy Citi finance will be benefited all the maturity benefits. So passed the lead to hdfc life and arranged a person from hdfc life so i thought it is surely genuine coz they are executive from hdfc which is a brand company and proceed further then later on after 15 days loan can not happen and when asked for cancellation they are just troubling me but not cancelling my policy. I mailed HDFC life also that my freind is in hospital i need this money but they are saying you crossed your free look in period. Hdfc life is also responsible for this fraud things to happen coz if they know that their channel partners are misselling the policies why they are not taking any action on channel partners and hdfc life can not deny that we are not aware of channel partners coz hdfc life got my lead through a channel partner. Most sad thing is that i require my money back since my friend is in hospital but hdfc employees are so inhuman that they saying no we can't help means my 1 lakh rupees will get wasted if i don't cancel or don't continue.
      This is very rediculus from hdfc life. I suggest everyone to never bank with brand hdfc.
      HDFC Life customer support has been notified about the posted complaint.
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        D
        dandiwalhappy
        from Mohali, Punjab
        Jul 6, 2018
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        Please note that i applied for HDFC Credit Card and got Reference No : [[protected]N2]. I got all verification done. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected] Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Meher chawla, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. I want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear. If i will not find reason for rejection, i will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards Karandeep Singh dandiwal. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
        HDFC Bank customer support has been notified about the posted complaint.
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          Arani Bhaskararao
          from Bengaluru, Karnataka
          Jul 6, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560061

          Hi Team,

          For the cibil clearance for card no #[protected], I made it on[protected]:31:02, with a reference no NSCB[protected].
          Till now it's not updated in my bureau reports.
          When I tried to call from customer care numbers I am unable to reach to customer care executives.

          Please do the needful as early as possible

          Thanks
          Bhaskar
          [protected]
          Aug 6, 2018
          Complaint marked as Resolved 
          Successfully updated in my CIBIL report
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 14, 2018
          Updated by Arani Bhaskararao
          Hi Team,

          Any updates on the above request.

          Thanks
          Bhaskar
          [protected]
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            G
            geethahdfc
            from Kottayam, Kerala
            Jul 6, 2018
            Resolved
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            Resolved

            Address: Ernakulam, Kerala

            A transaction for amount 550 taken from cc at 7:29 pm.but cinemax snack stall denies and gave a report showing the transaction was cancelled .but amount s debited and received msg alert too.

            [protected]@yahoo.com

            hope ill get a solution as the associates at terminal was clearly unprofessional...the associate mentioned he s not going to gain with this small amount
            Aug 8, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your card no., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sushilpnoida
              from Delhi, Delhi
              Jul 6, 2018
              Resolved
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              Address: Bangalore, Karnataka, 560097

              HDFC trains its collection executives to fool customers and then their customer relationship officers lie to cover it up. Customer's money is not for looting. HDFC should be ashamed to indulge in all kinds of fraud. Unlike other banks, HDFC does not publish the contact details of its grievance redressal cell and nodal officers. They have given me a phone number of Mr Kesava for my case who is always unreachable. I know all this is deliberate and HDFC thinks the customers will keep quiet and keep on paying you money. They are flouting all banking guidelines and have cheats and criminals in their offices. I have paid all my settlement dues but HDFC does not want to issue any NOC as it has invalidated my settlement. Their collection team does not say this while collecting money, they said even if there is one month or two month delay, the settlement is in force. They made me pay all the settlement money and now they are saying the settlement is invalid. This is cheating and fraud.

              HDFC has to be answerable and settle the matter or else there will be legal action.
              Aug 7, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 06, 2018
              Updated by Sushilpnoida
              I want to contact details of HDFC grievance cell which is not published anywhere.
              Verified Support
              Jul 07, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Manoj
              HDFC Bank Customer Assistance
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                H
                Hiren592
                from Mumbai, Maharashtra
                Jul 6, 2018
                Resolved
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                Resolved

                Address: Vadodara, Gujarat, 390011
                Website: www.hdfc.com

                File no:[protected]

                In Nov'17, i have got first disbursement of my home loan from HDFC but still i have not received subsidy in my account.

                Whenever i have followed up with HDFC, they are replying same answer as it is under process. Can i have exact status of my file and can know by when i will get subsidy in my account..??

                Regards,
                HIren Shah
                Aug 31, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 24, 2018
                HDFC Bank Customer Care's response
                Dear Hiren,

                Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                Regards,
                Team HDFC Home Loans
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                  D
                  Devendra Kumar Gautam
                  from Mumbai, Maharashtra
                  Jul 6, 2018
                  Resolved
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                  Resolved

                  Address: Raigad, Maharashtra, 410210

                  Hello Sir
                  Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# [protected]
                  I would also request you to please Clear my Name from CIBIL as the settlement was Successfully Closed in a Single Payment .My Details are mentioned below.

                  Name: DEVENDRA KUMAR GAUTAM
                  Credit Card Number : [protected]
                  PAN # ASDPG4216H

                  Thanking You
                  DEVENDRA KUMAR GAUTAM
                  [protected]
                  Aug 8, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                  -Anay
                  HDFC Bank Customer Assistance
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                    K
                    kumareshanm
                    from Bengaluru, Karnataka
                    Jul 6, 2018
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                    Address: Bangalore, Karnataka, 560078

                    I have applied for a personal loan that time they have insist me to have the credit card, I have received the credit card and not yet activated till now, after a month or two surprisingly I have noticed that my mobile bills are paid automatically by credit card practically I have made these payments online through my citi bank 5 years back, suddenly this was made and upcoming months started asking late fee. my complaint now it is they are keep on sending the monthly statement for credit card which was not activated by me and surprisingly it is getting increase 1000 rupees for every month and same information I have shared twice to customer care center till now HDFC wants to make money
                    request to wavier off the all the penalty since it was not my mistake.
                    waiting for positive response from HDFC BANK
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Srilatha Paul Goud
                      from Hyderabad, Telangana
                      Jul 6, 2018
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                      Hi I am going calling customer care hdfc, they are least bothered to lift the call.I want to close my jumbo loan.This is so ridiculous, HDFC bank customer Mallesh is least bothered to call me or lift my calls, as his purpose is done of giving loans .

                      Emi date is 15th of every month and they debited before 5th and charged me 500 extra charges on next month payment.

                      i want refund back.

                      My card number is
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Satyavir Rana
                        from Udaipur, Rajasthan
                        Jul 6, 2018
                        Resolved
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                        Resolved

                        Address: 324005
                        Website: hdfcbank.com

                        To,
                        HDFC Bank ltd, Kota Rajasthan

                        I am Satyavir Singh S/o Mr. Dhiraj Singh inform you that my personal loan was running in ICICIBank since 2016.But the HDFC Bank officer Mr. Manish spoke to me for a personal loan.And said that you have your personal loanof ICICI Bank BT to us here.We will give you a loan at a lower interest. and he say that there will be no additional cost of BT ICICI Bank to HDFC Ltd.But it was.HDFC bank also approved a loan of Rs. 225000.But my ICICI Bank account has a credit only 32824.00.The amount of the remaining was not given to me.So i request you that my loan thru HDFC PL No[protected] loan should be withdrawn.This is damaging my credibility.
                        Aug 7, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 06, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Jul 11, 2018
                        Updated by Satyavir Rana
                        HDFC Bank Ltd. also fraud bank.very very poor management here.i have uploaded one complaind in last week but anybody not contact me till date...
                        As per your commente today completed 3 days but any body no contact me from HDFC side.
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                          J
                          Jyotisman Das
                          from Margherita, Arunachal Pradesh
                          Jul 6, 2018
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                          Address: Nagaon, Assam, 782001

                          As a hdfc bank customer I have right to ask any questions related to banking complaints and schemes but yesterday on 5th july 2018 I have called customer for some queries about my credit card, but when I called questions regarding my credit card they told me about nominee to update so I answered that if they can update it online then they given me a scheme of cashless card to process so I didn't understand that properly after forwarding the call 4 confirmation the executive behave so I recorded the call in which way hdfc bank executive behave with customer and I am going to close my account from hdfc bank
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            kamalODI
                            from Chennai, Tamil Nadu
                            Jul 6, 2018
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600116

                            Hello,

                            We submitted a ODI application to RBI via HDFC bank on[protected] but till date (06/7/2018) it was not submitted to RBI, its been 8 months, the problem is they kept asking for the same details which we submitted them from the beginning. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they received application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitute. 8 months is a lot more time and still they are asking for the same details again and again,
                            Aug 6, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to write to [protected]@hdfcbank.com mentioning the issue along with the complete address of the branch (from below URL) where the request was submitted, to enable us to assist you further. https://www.hdfcbank.com/branch-atm-locator

                            -Manoj
                            HDFC Bank Customer Assistance
                            Hi team,

                            Inhave charged with wrong amount. Branch people tild me that card is free no charges apply on it. Can you explain why i have charged below amount.

                            Withdrawal236.00
                            Cheque/Ref No.MIR[protected]
                            NarrationCard Re-issuance Fee 220618-MIR[protected]
                            Value Date26 Jun 2018
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                              S
                              Shivaprasad Pirimilla
                              Jul 6, 2018
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 421302

                              Hi,

                              Incident date : 8 june 2018 & 9 june 2019

                              Current complaint no: PUNN[protected] -- old complaint no --MUMP[protected]

                              I have raised a complaint about fraud transaction is done via Paytm with my debit card made by anonymous person.

                              I explained HDFC phone banking officer more then 3 times about " fraud transaction done via Paytm which I was not instructed to pay" if you think the transaction done via my wallet then I attached my paytm statement copy for your reference.
                              Even I was not sent an email or called HDFC to set auto payment. also, I received a message on 9 June which 2nd transaction date. even I was not received first transaction message from HDFC bank.

                              Also, I was not received any OTP from the bank about the transaction.

                              even I was not sent any email or called them to set any transaction.

                              as per last email, from HDFC team closed my complaint no or service no: MUMP[protected] with above reason I provided HDFC earlier. which I was not expecting from your end.

                              Those 4000 rupees are my 10 days salary. please help me.

                              regards,
                              Shivaprasad pirimilla
                              Contact : [protected]
                              Email id : shivaprasasd.[protected]@gmail.com
                              Aug 10, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Sir HAJIPUR hdfc bank manejor Mr shambhu Ji abused me and threatened me unhone mera loan pass karne ke liye paisa demand kiya Jo mei nhi diya isliye wo mujhe bole tera loan kavi pass nhi hoga kindly sir action le kisi aur Public ko problem n ho my mb no [protected]
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                                R
                                raj199064
                                from New Delhi, Delhi
                                Jul 6, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110043

                                [protected]N
                                Status
                                DISAPPROVED
                                Remarks
                                DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

                                Hi this is my third time i applied for hdfc card and its disapproved as my cibil of 758 there is no reason to decline but without any concrete reason i have been disapproved my refrence no is [protected]N
                                Aug 11, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 06, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share the complete 16 digit application reference number along with the mobile number and e-mail id provided in the application to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  J
                                  Jagadeswaran D
                                  from Perumbavoor, Kerala
                                  Jul 6, 2018
                                  Resolved
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                                  Resolved

                                  DEAR CARDMEMBER, PAYMENT OF Rs. 5438.66 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 0123 THROUGH Autopay ON 4-7-2018.

                                  My account was debited with the amount of 5438.66 as an auto pay for the cc payment card ending with number 0123 which is not mine. Auto pay option should be authorized by the owner of the account.

                                  I still got the message to my number [protected] and which is not secure for a customer.
                                  Aug 6, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 06, 2018
                                  Updated by Jagadeswaran D
                                  'HBL=[protected]' Web - Salary Accounts - Unauthorised Transaction - Unauthorised Transaction
                                  Jul 06, 2018
                                  Updated by Jagadeswaran D
                                  'HBL=[protected]' Web - Credit Card - Statement Related
                                  Verified Support
                                  Jul 06, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    @vikram
                                    from Bindki, Uttar Pradesh
                                    Jul 5, 2018
                                    Resolved
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                                    Resolved

                                    I was a user of hdfc salary account till 2017 jan but afterwards i joined another company as well another bank salary account but now hdfc salary account is not in use and when i was about to close the account, then there negative amount and that is totally unfair because i've not used that account in a long time and i am not able to pay such amount.

                                    I want to close this salary account and don't want to continue with hdfc further.
                                    Aug 17, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Jul 11, 2018
                                    Updated by @vikram
                                    As per RBI rule, no negative balance should be there in any saving account, then why it is so?

                                    If you are imposing the same and could not resolve, I've to take another action.

                                    Further I didn't want to continue with HDFC bank and with their services and I will not pay a single penny for any thing. I just want to close my account anyhow.
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                                      D
                                      Deepa Krishnareddy v
                                      from Bengaluru, Karnataka
                                      Aug 28, 2018
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                                      HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.   Replace all
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        G
                                        Gangadhar Reddy
                                        from Guruvayur, Kerala
                                        Jul 5, 2018
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                                        Address: Vizianagaram, Andhra Pradesh, 535002

                                        I am hdfc credit card holder, two days back i received my credit card still i didnt open the courier and didnt done the first time transaction in atm to activate it, but i was debited with rs. 1399/- from my credit card number ending with 7330 with out my concern,
                                        I am not interested about this service and dont want this membership any more so cancel my membership and refund the debited amount of rs 1399/-

                                        Name : rikka gangadharreddy
                                        Mobile : [protected]
                                        Credit card ending : 7330
                                        Relationship no : 4796120
                                        HDFC Bank customer support has been notified about the posted complaint.
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