HDFC Bank Complaints & Reviews

Address: Pune, Maharashtra, 411017

I have purchased iPhone X in January month that time Cash back offer was there on iPhone X so I have buy I phone X on debit card ' EMI ' and they told 12000 cash back will be credited in your account in 90 days but still I have not received any cash back ...what the problem going on ...

Plz contact me as soon as possible.
My contact no is [protected] / [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: 411017

I have purchased iPhone X in January month that time Cash back offer was there on iPhone X so I have buy I phone X on durable loans and they told 10000 cash back will be credited in your account in 90 days but still I have not received any cash back ...what the problem going on ...

Plz contact me as soon as possible.
My contact no is [protected] / [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Anand, Gujarat, 388001

We the anand agricultural university, anand (Gujarat) collected our admission fees through hdfc bank. Your email officers i. E. Utkarsh. [protected]@hdfcbank.com is not sending data of students in time i. E. Previous days data. It should be reach us 12.00 hrs but they sent at 5.00 pm so that student cannot filled up their form without data from hdfc. Kindly send previous days data in time i. E. Next days till 12.00 hrs.
There is also problem arise to students in generating chalan through online payment. Many student complain that payment made but chalan not generated.

Jul 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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K

kunjaniyan mn

from Palackattumala, Kerala

Jun 6, 2018

I am not getting OTP from a week.

Please resolve my problem.
[protected] is my account number and I am not getting OTP for my any transactions,
This made my life hell, As I need urgently transfer money I need to to resolve it ASAP

FYI Even for POS transactions I am not getting any SMS.

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Address: Khordha, Odisha

Respected Sir/Madam,

I made a payment in shriram insuarnce to renew my insurance policy. Money is deducted from my account but payment is failed.So within how many days money will be debited into my account???

Account no:[protected]
Customer id: 68983563
Contact number: [protected]/[protected]

Kindly give me a clear response

HDFC Bank customer support has been notified about the posted complaint.

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I am a customer of hdfc bank since last 8 years. Actually my salary is credited in to account
But i have never taken any insurance policy
Today i got a call from some lady stating that my policy has lapsed and i need to pay rs 40000 to renew it and once i pay i will get 1 lakh 20000 rupees. She says policy is taken in 2012 by ramgopal by paying 40000 through atm with code 07635. Again same amount paid in 2013. I t is a 7 year policy. I know everything is fraud and i told the same and disconnected the call. The call was made from[protected]. The lady is speaking fluent hindi seems to be her mother tongue. Just i am informing you to look into this matter so that no body should fall in to their trap.

Jul 7, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Life Customer Care's response Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.

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Address: Mumbai City, Maharashtra, 400068

Hi hdfc,
You have deducted rs708 from my account twice. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for april 2018 & may 2018 mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

How can you deduct variable money for two months? Remove my account from hdfc

Please don't say any stupid reasons, send me my money immediately

Jul 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Hi i am manohar rajani customer of hdfc bank. I made purchase of rs.27, 490 on flipcart through my hdfc bank credit card. And then i cancelled the order. Flipcart refunded the amount to hdfc but then also hdfc deducted 27, 490 from my account and are not refunding. They are agreeing that they received double amount but are not refunding to me
This is a big fraud and i want my amount back from hdfc plus want rbi to penalty hdfc for this

Jul 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Manoj
HDFC Bank Customer Assistance

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V

Vijay.gaddam

from Mavelikara, Kerala

Jun 6, 2018

Cash back not received my I phone 6
More then 90days over and my contact number [protected]

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M

Manu Kkcl

from Delhi, Delhi

Jun 6, 2018

Dear Sir

10 year back my brother used my credit card and fail to pay the outstanding amount please help me out how to settle the same

please contact me at [protected]

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Address: Kolkata, West Bengal, 700031

Dear sir,

My query reference no is [protected]. Regarding the transaction of rs. 1627.20 dated 16-feb-2018 at m/s w. W. A. Cossipore english 374 in. You sent one cardholder dispute form through email and i sent that form after fill up to you through by post and after that you told me for waiting for 50 days. So 50 days is over but our money did not credit my credit card. I do not understand where is the problem to refund my money. I am the very old customer and i appreciate your credit card dept service but i do not understand about this service. Please tell me where i will complain will submit for my declined money. I have that massage that my transaction had declined.in spite of my declined transaction you debited the amount from my credit card account. My card ending no. 1562. Pl help me.

Jul 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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V

v renee jocelyn

from Hyderabad, Telangana

Jun 6, 2018

Dear sir
please deactivate One assist policy from hdfc credit card of mine please dont activate any policy i dont want any policy i just want the credit card not any policies

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V

Veer Singh Rajput

from Dharmsala, Himachal Pradesh

Jun 6, 2018

.I got -10861.33 negative balance ., So please so put my account to zero balance .make it zero as soon as possible.
I shall be thankful for this act.

BALBIR SINGH
A/C NO -[protected]

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Y

Yatinder Bachheti

from Delhi, Delhi

Jun 6, 2018

Hi,
After submitting a Form to issue a debit Card & cheque book also to change the contact number. Still none of the thing is updated, i have check online still the contact number is not updated. Kindly let me know by when it can be started as it is my salary account.

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Dear sir

I have availed two-wheeler loan no g-45923 under registration no. Pb-10bj-0210 from centurion bank feroze gandhi market ludhiana branch on my name (Damod karwal) i have completed the two-wheeler loan and after completion of my loan till now i have not receive the noc. My installment was rs. 2679/-. I need to get my rc from dto office and to get that i need noc for the above mentioned vehicle.

I need the noc how to proceed further
Regards
Damod karwal

Jul 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret that we are unable to find the account details basis the information provided in earlier mail. We request you to write back to us with the following details to enable us to check and revert to you: Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number

-Manoj
HDFC Bank Customer Assistance

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Address: Thane, Maharashtra, 401107

I had done txn on 19th may amount 5699 in amazon. That time txn got decline and on 21st again i made another txn on amazon. I check with amazon they said that amount is already reverse in your card on 25th may but till date i haven't receive any amount. Even i dont know how that amount is converted into emi. This is very rediculous. Kindly check and do the needful.

Jul 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: Vadodara, Gujarat, 390021

I applied the pl and i got confirmation with rate of interest 15.5% p. A.in message on my registered mobile no. [protected]. But hdfc sm mr. Gunjan joshi and his colleague mr. Jay gohil at nizampura branch, vadodara gujarat is applied rate of interest 17.65% in agreement. My loan application no.: 57931073. Also they applied 3773 insurance charge in this loan amount and told me that it is mandatory, as per my knowledge it is not mandatory. Kindly confirm and take necessary action.

Jul 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 06, 2018

Updated by Vatsal Nahar I applied the PL and i got confirmation with rate of interest 15.5% p.a.in message on my registered mobile no. [protected]. But HDFC SM Mr. Gunjan Joshi and his colleague Mr. Jay Gohil at Nizampura branch, Vadodara Gujarat is applied rate of interest 17.65% in agreement. My LOAN application no.: 57931073. Also they applied 3773 insurance charge in this loan amount and told me that it is mandatory, as per my knowledge it is not mandatory. Kindly confirm and take necessary action.

Verified Support

Jun 08, 2018

HDFC Bank Customer Care's response Dear Vatsal,

We understand that Mr. Gunjan Joshi has contacted you with regards to your query. For further clarification if any kindly contact him on [protected].

-Manoj
HDFC Bank Customer Assistance

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V

Vatsal Nahar

from Surat, Gujarat

Jun 7, 2018

Dear Sir My above confusion is cleared from Mr. SM Mr. Gunjan Joshi against the rate of interest. Sorry for inconvenience. The rate of interest 17.65% in agreement for My LOAN application no.: 57931073 is OK.
Please go ahead.

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Address: Ahmedabad, Gujarat, 382425

I was trying to reach to them from past two months from my email address,

Whenever i mail them the system generated mail comes to me saying they will reply me in 2 working days.

But i am waiting from 2 months no calls no mail came from customer care, how inresponsible they are towords there customer can't believe as a bank they should take some responsibility or transfer my account to any other account.

Here is the mail references

Hbl=[protected]
Hbl=[protected]
Hbl=[protected]
Hbl=[protected]

Please ban this bank man.

Jul 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110001

Eam,

My queries is very simple. I hold your hdfc card around 7 to 8 months and i haven't purchase more then 15k. It was lost in may 2013. Time i called to customer care to issue now care. But their communication with me that my over due is more that reason they are not issue to me new care in 2017. As i request to customer executive to share care translation detail hdfc is failed to provide to that detail even meantime i haven't received and positive communication i have a lot of mail chain with hdfc. Not story reach at 15000 to 84000/- because hdfc fail detail in last six years. With my mail chain and backup whatever my communication. I will take its rbi because its customer harassment. I never denied for make payment with my every communication.

My next step will raise issue with rbi, ministry finance, and in twitter.

I seen a lot of customer harassment case ever i seen with hdfc.

Hope you understand my concern.

Regards.
Manoj
[protected]

Jul 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look in to it for you. Please share your Card No., the number you called with STD code and your registered contact info with the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

Jun 06, 2018

Updated by Manojsharma620 Hi Bejoy,

I did't remember my card you can check my registered Email ID and Mobile no. you can check from there.

Email ID - manoj.[protected]@gmail.com
Mob.No - [protected]
Pan No. - BZLPK6177P

Regards.
Manoj Shmara
[protected]

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Address: Mumbai City, Maharashtra, 400706

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 6th june 2018 and i see that i have rs -7894 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
Savings account no.: [protected], khar west - mumbai

Jul 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that Mr. Santosh R Shinde has contacted you with regards to your query. For further clarification if any kindly contact him on [protected].

-Manoj
HDFC Bank Customer Assistance

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Hi,

My card is blocked since 1 month for the payment issue and now i have done full payment. And i am trying to reach customer care but they are not responding... I am calling them since 15 days they are u will get call. But till now no calls

Still now card is in block condition.

Please re activate the credit card asap and account details are below:

Cust id[protected]
Name-deepa k
Contact no -[protected]

Jul 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Aug 16, 2018

Updated by Deepa Krishnareddy v Its been 2 months till now HDFC bank not resolved the issue.I have requested for NOC on JUne 6th but still now they didnt processed anything.NOw i have callled HDFC customer to check that, they are saying u will get call from HDFC to take request.They are not responsible for customer queries.

Please let me know when u will be sending NOC

Aug 23, 2018

Updated by Deepa Krishnareddy v No response till now please reply to me

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Address: Faridabad, Haryana, 121003

Website: Hdfc bank

Still no any solution talked with your call center executive prakiti rastogi
She give me request no [protected], but they have no any information about my amount 2744 has been
Detected from my credit card 9570 please do revers the amount, i have not transitions details so kindly
Check at your systems, why charges did after made the monthly bill.

Jul 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear Customer,

we confirm that we had already responded to your e-mail on June 05 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer Assistance

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M

[email protected]

from Noida, Uttar Pradesh

Jun 7, 2018

Still payment not reversal 2744, very bad response and no solution provide by HDFC

Reply

[email protected]'s [Complaint's author] reply, Jun 9, 2018

It's very bad you are debited wrong charges Rs2744/- but why did not reversal my amount. it's cheet with customers. why did not accept your mistake .kindly return my debit amount

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Address: Kolkata, West Bengal, 411057

Worst service i called twice and got answer from cx care tht system is down nd today a guy call anirab das picked up the call and said the same thing and i asked fo transfer the call to manager he placed the call on hold for 10 min cme back askd fr details nd thn his system was up and running, and said will process the refund and placed the call on hold and i asked not to place on hold still he did i again asked to trnfr the cll mngr and started laughing on call and said is this the customer service and he rudely placed the call on hold again and after 10 minutes gave me a reference number and said refund will be processed in 7 days and its already a month and i have to wait again for next 7 days, i again asked for manager and again call was placed on hold for 15 mins and then a colleague of his acting like a manager asked my name and disconnected the call

Jul 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Request you to kindly share the contact no. you had called to enable us to assist you further.

-Manoj
HDFC Bank Customer Assistance

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Address: Kanpur, Uttar Pradesh, 208006

Complaint regarding branch - hdfc govind nagar, kanpur, up (208006)

I am prefered customer of your renowned bank and face problem in deposit and wuthdrawl as there is only a single employee on the desk who both deposits and withdraws money and due to this it takes around 3 hours standing in the line.
* this is the situation from last 1 year and no issues are sorted inspite of many complains to the manager

Jul 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HDFC Bank Customer Care's response Dear CUstomer,

I understand the inconvenience. Please write to [protected]@hdfcbank.com with the complete branch address, your registered contact info & query. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 642007

Dear sir/mam
My self v. Senthilkumar, my emp. Code is off176805. My doj is 01-mar-2017 & dol is[protected]. Im complete all formalities of relieving on time. But still i am not getting any benefits, experience certificate, relieving letters & final settlements. I am not getting proper response from the organization. So kindly do the need full.

With regrads
V. Senthilkumar

Jul 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

HDFC Bank Customer Care's response Dear Customer,

Request you to write to us at: exit.[protected]@hdfcbank.com for any further assistance / clarification on your issue and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Hi team,

Most of the call are saying hdfc and annoying the calling to mobile, if we ask them were you got the number they tell from database i dont really understand from which data base they are calling even if i raised the compaint to remove my mobile number from database. Please make sure it should not repeat again. The call is comming from different number stating span or third party.

Jul 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share the caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 948

cash back has been not received till now

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cash back has been not received till now

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not send data in time for previous days

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payment failed but money is deducted

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insurance policy

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hdfc bank amb charges incl gst for april 2018 & may 2018

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hdfc fraud

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declined transaction amount have been deducted from my credit card ending 1562.

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honda activa (scooter) noc

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reversal of refund amount.

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hdfc bank provide wrong rate of interest against the approved from hdfc bank

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not responding to submitted complaints.

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credit card settlement issue

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iam complaining about negative balance in my account

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reactivate credit card

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wrong debited on my credit card 9570

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my refund which I have not received

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I am complaining about staff availability problem

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for experience letter & final settlement

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regarding irritating call

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