Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 948

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
W
Waseem4frenz
from Hyderabad, Telangana
Jun 4, 2018
Resolved
Report
Copy
Resolved

I took one split ac from bajaj electronics malakpet branch.
Every month i. E 5th hdfc bank deduct 3000 rs as my consumer durable loan installment payments.
On 5th april amount was installment amount was succussfully deducted but on 13th april they again deducted 590 rs as late payment n cheque return even though there was more than sufficient amount in my account..
Plz clearify the issue..
Jul 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, account number / Credit card number from which the offer was taken, your contact number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Manoj
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ritaban Mukhopadhyay
    from Bengaluru, Karnataka
    Jun 4, 2018
    Report
    Copy

    Hdfc bank has blocked my account due to non payment of credit card. However, i have made the full payment for the credit card ending *9373 and waiting for release of account as it is my salary account. I have even called up phone banking from where i was given the contact of collection department. However, the collection department seems too busy. I am aware that the bank will try to harass me and even abuse me. However, why should you harass a customer even after the full amount has been paid?? I have also attached the transaction details of making the credit card payment.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saurav Walia
      Jun 4, 2018
      Resolved
      Report
      Copy
      Resolved

      not able to liquidate the fd

      Address: 160062
      Website: www.consumercomplaints.in/new_complaint

      Hi my account no is [protected], and i am not able to liquidate my fd with hdfc bank.

      I get this error every time that we are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit

      This is locked for 5 years and i am not aware why i am not able to liquidate this. If it is...
      +1 photos
      Helpful
      3 other people found this review helpful
      3 found this helpful
      2 Comments
      Report
      Copy
      C
      from Delhi, Delhi
      Jun 4, 2018
      Report
      Copy

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      I was having a salary account with hdfc janakpuri branch & have not operated account after leaving job. I have sent multiple emails & called cutsomer care multiple times to shut my account as i dont require it. But they still continued it & started charging every year. I again called customer care that i do not stay in delhi now & cannot come personally, hence close my account. But they were still non listeners.
      This happenned for 5 years & now i got some amount in that account & they have deducted rs.7800 & again when i called customer care. They cleraly mentioned that they cant help it & cannot close account.
      How can a back convert a salary zero balance account to a mandatory saving balance account without any consent. How can they deduct rs. 7800 for not mainitaining balance which was zero balance. Moreover, the debit card is also not working... It means despositing money is possible but taking out my balance amount is not possible.
      Now i visited, hdfc noida branch (Sec 142) & they mentioned that you have to go in janakpuri branch only. What a pathetic service it is? Please respond
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nimit lalwani
        from Mumbai, Maharashtra
        Jun 3, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400064

        I had purchased an iphone x using hdfc cashback offer on 26/01/2018
        The offer stated that within 90 days the cashback will be credited in the bank account but it's already 128 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
        Its a fraud!
        Hdfc bank is a scam...
        Please contact me on [protected]
        The loan is registered to [protected] number
        My email id is nimit. [protected]@gmail.com
        Jul 8, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 07, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to state that due to few technical challenges, we have not been able to receive funds. The issue is resolved now and cashback for eligible customers would be posted by June 30, 2018.

        -Manoj
        HDFC Bank Customer Assistance
        Hi sir

        Today i withdraw 5000 Rs from Hitachi Money spot Atm ATM ID=MPZ00143 sector 63 noida.But after transaction I received only 2000 Rs.
        Transaction time=19:56
        A/C No. [protected]
        Card no. [protected]
        Branch sector 62 noida
        so I request to you kindly refund 3000 Rs in my a/c

        thanks-
        I Requested phone number change, not changed.
        They said its Dormant account and so fill a form, Dormant form submitted.
        I shifted from bangalore to Hyderabad,
        Bank region transfer also submitted.
        I do not need OneAssist membership. I have been charged Rs. 1399.00 on my HDFC bank credit card as membership fees. Kindly, cancel the membership and refund Rs 1399.00 to my card/bank.
        I applied for credit card since 2months back but still yet not received atleast confirmation is not there.and I am visited the home branch the people also not responding
        I had purchased an Lenovo lap using hdfc cashback offer on 06/06/2018
        The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
        Its a fraud!
        Hdfc bank is a scam...
        Please contact me on [protected]
        The loan is registered to [protected] number
        My email id is [protected]@gmail.com
        I had purchased an iphone 8 using hdfc cashback offer on 15/04/2018
        The offer stated that within 90 days the cashback will be credited in the bank account but it's already 210 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
        Its a fraud!
        Hdfc bank is a scam...
        Please contact me on [[protected]]
        The loan is registered to [[protected]] number
        My email id is [protected]@gmail.com
        I had purchased Mi phone using hdfc credit card on 06/04/2019. It is already more than 90 days. I didnt get my cashback. Last year also i had done one transaction. That time also i didnt get cashback. hdfc is a scam.
        I am unable to redeem my debit card cash back points . Please guide
        I had purchased a Samsung Galaxy A52 8GB phone from a offline store Mobile Hub at Patna. It was promised a cashback of Rs1500 within 90days, if purchase was made by HDFC credit card. But its been 5months i didn't receive. I purchased it on 18.06.2021. In swapping receipt, it was clearly mentioned. I am attaching both vouchers. Kindly resolve my case.

        cashback not received - Comment #3918183 - Image #0
        cashback not received - Comment #3918183 - Image #1
        Dear Team,
        I purchase S20 mobile phone on 16th Nov 2020. There was cash back offer 2000 on Credit card and 2000 on Debit card from HDFC bank. I have not yet received. Please do the needful

        Thanks and Regards,
        Surendra
        Helpful
        5 other people found this review helpful
        5 found this helpful
        10 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shailendra.1978
          from Noida, Uttar Pradesh
          Jun 3, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi

          Despite reputed attempt at inquiry in not getting exact information about my bill and other information. They have customer care no which doesn't allow to speak to executive and no proper working channel to lodge complain. I made a bill payment of around 70000 which i wanted i concert into emi but i got wrong information and no access to customer care to do so and now my bill is beyond my understanding
          Jul 4, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your card details, registered contact and the complete issue details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Date today: 02/06/2018

          Tried booking aTatkal booking in IRCTC and received a message that Rejected from bank ( Transaction ID: [protected]) but the amount has been deducted from my account.

          Please check and do the needful and process the refund at the earliest.

          credit card bill - Comment #3118002 - Image #0
          Dear Banker,

          In my account 118rs has been debited without notifying me

          I didn't went bank for account statement.

          Tell me the reason and refund the amount,
          I have applied 3 times for credit card my application reference no. is [protected]N3 after serve of my office and home showing on online status disapproved after 3 to 4 days. can't understand the reasons
          If you will not provided credit card so please give the reason clearly
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinod Nanaware
            from Khopoli, Maharashtra
            Jun 3, 2018
            Report
            Copy

            Address: Pune, Maharashtra

            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3797 without my concern on date:25/05/2017. I am not interested about this service and i did not registered one assist membership. So cancel the membership and refund this debited amount of rs.1399/-

            Name :- vinod bajarang nanaware
            Mobile no. :- [protected]
            Credit card number ending :- 3797
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Vinod,

            Greetings from OneAssist,

            We are sorry for the inconvenience caused and would like to inform that we have initiated your cancellation process vide service request number 3228427. Your amount 1399/- will be credited to your account within 4 to 5 working days.

            Thank you,

            Regards,

            Deepali

            Team OneAsssist
            My igenico swipe machine is not logging in .

            Please look in the matter as soon as possible
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mukeshrishi
              from Noida, Uttar Pradesh
              Jun 2, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi, 110044
              Website: WWW.HDFCBANK.COM

              Good evening,

              Good afternoon,

              My name is anil kumar, holding an a/c with your reputed bank. The a/c number is-[protected] in sikander pur branch which is located in gurgaon.

              I went to indusind bank atm on 10th feb, 2018 in the morning. I just checked my current balance & it was rs. 9006/-. I mentioned amount in the atm of rs. 2500/-. I got only rs. 500/- instead of rs. 2500/- i

              Now amount was left in my a/c rs. 6506/-. Then i again withdrew the amount of rs. 2000/-. But it was an unsuccessful transaction.

              Then i went to hdfc atm & withdrew rs. 2000/-. Now amount was left i my a/c rs. 4506/-. I made transaction of rs. 2000/- on 12th feb. Now amount was left rs. 2506/-. Then i paid electricity bill of rs. 290 & rs.1016 for hdfc credit card bill payment. Rest of the amount i used.

              But where is that rs. 2000/- that never withdrew from the atm.

              I mad a call to hdfc care on 10th feb just after the transaction, they just lodge a complaint against whole the matter i had shared with them. They just gave me the complaint number as well & they have asked me to wait for next 10 days.

              After 10 days i made a call to hdfc care, they said sir your complaint status is still open. I am again raising a complaint against the issue & ragarding previous complaint status.

              He (Hdfc executive) suggested me to go nearest hdfc branch & tell them all the matter then fill the dispute form regarding the dispute amount. I went mohan estate hdfc bank & told the matter. He said we don't have any form for this. He suggested me to go nearest indusind bank for lodge the complaint.

              I went there & told all the matter. They said only hdfc bank will help you for the same. They said you call to hdfc care & make a complaint abt the transaction & cctv footage etc,. Then i made a call to hdfc care for the same. They just lodge a complaint but never called me about the status of the complaint they registered about the same.

              I made call to hdfc care they said disputed amount has been reversed into your hdfc savings a/c. But i didn't receive any kind of amount from hdfc bank side. I am still waiting for my amount that is of rs. 2000/-.

              How long i will have to wait or panic for my amount. Was it my mistake to withdrew the amount from other bank atm.???

              It was the very 1st time that happened with me. While i am a regular customer of hdfcbank & cards. Thn why i am not getting my amount or solution from your side. I don't want disappoint anymore from your side.

              Kindly send me my saving bank a/c statement from 10th feb to 28th feb so that i will come to know when & where i got my amount this duration.

              Kindly do the needful. I shall be highly obliged to you.

              Thanks,
              Anil kumar
              Jul 24, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly note that the acquiring bank has represented the chargeback dispute by providing an ATM transaction log which clearly shows that the cash withdrawal was successful and the requested amount was dispensed from the ATM. The acquiring bank has also represented the second chargeback as successful. We have also raised a request for CCTV Footage and are yet to receive a revert from the acquiring bank. We will inform you as soon as we get an update from the acquiring bank.

              -Anay
              HDFC Bank Customer Assistance
              Good Afternoon,

              I am still waiting for your response and my deducted balance. How long I'll have to wait for this.??
              This is when I am telling the truth. If you guys don't trust on me, kindly ask for CCTV footage. Then you will come to know I am right and you'll be able to resolve the issue. I am not telling lie. I need that money on urgent basis. What kind of service you are providing to your customer. I am suffering with the same matter for more than last 5 months.
              Kindly do the needful. I shall be thankful to you.

              Thanks,
              Anil Kumar
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vrishali B
                from Panaji, Goa
                Jun 2, 2018
                Resolved
                Report
                Copy
                Resolved

                I have completed all payments. After six months of the card closing i'm getting threatening calls by hdfc staff. I asked them i will send you all details about payment and i'm not user of the card why i should pay. But they are so arrogant to me. If i'm not card user it's bank's responsibility that they should not harrash the customers. Why are they asking for money
                Jul 17, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  ghosal
                  from Durgapur, West Bengal
                  Jun 2, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Purchased at durgapur-713212, spencers retail stores of rs.2005.06 through debit card with last 4 nos.*7908. On 28/04/2018. As was written in the stores, i am supposed to get cash back of 10% for purchase over 2000/-.
                  My a/c no:[protected];customer id:68953693, branch code-4054.
                  My purchase date & amount may be verified from account statement which clearly mentioned that it was purchased from spencers.
                  Please look into this so that i can realise the legitimate amont as declared during the period of puchase.
                  From: amalendu ghosal, flat no-6, janakalyan co-op.-sector-2a, durgapur-713212
                  Jul 7, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 04, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that eligible cashback points accumulated on your Debit Card can be redeemed through Netbanking or Phonebanking. Please follow the below process for redemption of Cashback points through Netbanking: Login using Customer ID and Password > Click on Debit Cards > Click on CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed. Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested. You can place CashBack redemption request only on reaching existing redemption threshold for eligible cards. For details of the cash back feature applicable on various debit cards, please refer to the following link https://goo.gl/XK2Rk1 on the bank's website. Please note, effective June 01, 2016 Product Feature Cashback points accumulated on debit cards will have a validity of 12 months, after which the accumulated points will expire. We have communicated the changes in Product Feature Cashback expiry through channels like Website, email/SMS, account statement and NetBanking under Debit Card cashback redemption page. Please visit the following link https://goo.gl/i3WVRt for address of our branches and ATMs. We seek your kind understanding and co-operation in this regard.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Verified Support
                  Jun 05, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that eligible cashback points accumulated on your Debit Card can be redeemed through Netbanking or Phonebanking. Please follow the below process for redemption of Cashback points through Netbanking: Login using Customer ID and Password > Click on Debit Cards > Click on CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed. Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested. You can place CashBack redemption request only on reaching existing redemption threshold for eligible cards. For details of the cash back feature applicable on various debit cards, please refer to the following link on the bank's website: http://www.hdfcbank.com/personal/cards/debit_landing.htm Please note, effective June 01, 2016 Product Feature Cashback points accumulated on debit cards will have a validity of 12 months, after which the accumulated points will expire. We have communicated the changes in Product Feature Cashback expiry through channels like Website, email/SMS, account statement and NetBanking under Debit Card cashback redemption page. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator We seek your kind understanding and co-operation in this regard.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kalpana Keerthik
                    from Kanchipuram, Tamil Nadu
                    Jun 2, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hello sir
                    Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
                    I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

                    Name: m. Kalpana
                    Credit card number: 9039 (Last four digit)
                    Pan number: bnvpk1011l

                    Thanks,
                    Kalpana. M
                    Jul 3, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 02, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. Please share the registered mobile number and e-mail id, to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jbmodi72
                      from Rajkot, Gujarat
                      Jun 2, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ahmedabad, Gujarat, 380058

                      I am having two saving account with hdfc bank. One of the account is salary account [protected]. As i have two atm card s, by mistake i insert the atm card of the account where balnce was very low. And i am penalized 29 rs. Twice. Kindly revert the charges. This is the mistake due to two saving account.
                      Jatin bansilal modi
                      Salary account [protected]
                      Ifsc hdfc0000006
                      Jul 12, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within/outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amar27
                        from Shahpur, Gujarat
                        Jun 2, 2018
                        Report
                        Copy

                        Sir I was paying online payment to Central University of Haryana however I received two otp at same time from bank and using one otp the amount is debited however payment not credit in University account but credit in some ccamoto in Mumbai it is requested that same be investigated
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dinesh Chandra Mittal
                          from Delhi, Delhi
                          Jun 2, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Udham Singh Nagar, Uttarakhand

                          I withdraw an amount of rs.20, 000/= in two transactions on 31.05.2018 from other bank atm (No. 1 rdddel4) at ghaziabad, but our bank statement shows three transactions for rs.30, 000/=.
                          My sb a/c no. [protected]
                          Atm card no. 2042
                          Name - mamta goyal
                          You are kindly requested to rectify this error & to pay the balance amount of rs 10, 000 in my above referred amount.
                          Jul 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 02, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation. We would like to inform you that immediately on receipt of your complaint, we had raised a chargeback on the acquiring bank vide reference number 1582995. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of complaint. Incase the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number. We appreciate your patience in this regard.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sarkark
                            from Bengaluru, Karnataka
                            Jun 2, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 700059

                            I received two messages today around 1 am, which writes as:
                            1) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 38000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

                            2) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 1200.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

                            I applied for home loan in idbi bank but due to technical title issue of the property i pulled out from the deal and cancelled the home loan application in idbi.

                            Then why this message came to me when i did not availed any service from idbi.

                            I would request hdfc bank to immediately stop all processing related to message.
                            Jul 3, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jun 02, 2018
                            Updated by sarkark
                            I don't authorize HDFC to process this, hence disallow and close this mandate.
                            Verified Support
                            Jun 02, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We note that you have received response vide reference no.[protected]. Please writeback on the email for any further clarification.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              apreddy999
                              from Vijayawada, Andhra Pradesh
                              Jun 2, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi!
                              Appl refno [protected]uk. Im personally very much inclined to hdfc. I have applied for credit card two months earlier and a received a mail after few days to self attest the it statements and forward again. I did send them long back and i received a message saying it is reprocessing. I truly have excellent cibil. Please approve without any delay
                              Jun 2, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 02, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed and confirm that, as an outcome of our review, an HDFC Bank credit card has been approved and will be despatched to your mailing address maintained with us. You may look forward to receiving the card shortly.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sajal.cse2010
                                from Delhi, Delhi
                                Jun 1, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hdfc bank has deducted amount from my salary account on 1jun 2018 for ". Ach debit return charges" for which i have not even received any intimation through email or sms from the bank before deductions.

                                I have been trying to call hdfc customer care they just keep me in hold and do not respond.
                                My customer id 47609730

                                I have also dropped a mail to "[protected]@hdfc.com", but they did not respond at all.
                                Jul 3, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 02, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have checked our records and confirm that the charges levied to your account on 01.06.18 pertains to ECS debit return dated 28.05.18. In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS, was not sufficient to cover the ECS received in clearing. Therefore the ECS was returned due to insufficient funds and the corresponding charges for ECS dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS, to avoid the ECS return charges being levied to your account.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vinnu52
                                  from Bengaluru, Karnataka
                                  Jun 1, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi team,

                                  This is vinodh kumar, i have applied for a credit card submitted my docs to your agent on 16th may 2018. Done with all the verifications.

                                  Received the messages that reads:
                                  Dear applicant your hdfc bank credit card app ref no [protected]s2 is approved in principle subject to internal checks

                                  We have completed processing your hdfcbank creditcard app [protected]s2. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days

                                  Today got checked in hdfc link showing track your card application. Found the reason as follows.

                                  Application reference number
                                  [protected]s2
                                  Status
                                  Disapproved
                                  Remarks
                                  Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

                                  This is the first time i have applied for hdfc credit card. Please let me know the reason why it's showing disapproved and why there is no proper communication regarding the status of my application. Please approve my application request asap.
                                  Jul 3, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 02, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    erganeshm s
                                    from Karur, Tamil Nadu
                                    Jun 1, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    It is noted that unauthorized debit done for rs.1899/- on 31.05.2018 for one asst service from my hdfc credit card number ending with 9502 with out my concern. I have not opted for one asst service. Amount to be credited back to my account and card service providers to be insisted for getting concern for any automatic debits at the time of such transactions.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Greetings from Team OneAssist,

                                    Sorry for the inconvenience caused

                                    We request you to kindly mail your customer ID along with the issue you are facing at [protected]@oneassist.in so that we can help you.

                                    Thank you,

                                    Regards,

                                    Deepali

                                    Team OneAssist
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pragathi Palanivel
                                      from Bengaluru, Karnataka
                                      Jun 1, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder.
                                      I'm not interested in one-assist membership. The bank have been about to debit rs.2999 from my card ending with 1351 with out my concern on date 06/06/2018. I don't want one-assist membership. So i want to cancel this membership. Kindly cancel the same and stop the debit process.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Pragathi,

                                      Greetings from OneAssist,

                                      We have initiated your cancellation process vide service request number 3228105.

                                      Your refund amount 1499/- will be credited to your bank account in 4 to 5 working days. As per the policy the complaint was registered after 30 days hence only half the amount will be credited.

                                      Should you have any further query kindly mail us at [protected]@oneassist.com.

                                      Thank you,

                                      Regards

                                      Deepali

                                      Team OneAssist.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit