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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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K
kasabhojraj
from Agra, Uttar Pradesh
Jun 4, 2018
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Address: New Delhi, Delhi, 110086

Hi, my self bhojraj sharma, actually before some time i was credit card of hdfc bank but due to some resons i did not pay credit card payments on time but before one year i paid whole amount and get noc letter from hdfc bank side when he issuing me letter he told me that we will clear your cibil score and after some time you can apply card...

But when i am applying for new card evey bank declined he saying already card details showing in your hdfc account...

Some pepole suggest me that take any consumer product with finance scheme and pay the installment on proper time then in some time automatically your civil will be improved...
And same thing i applied i purchased led and finance from capital first and paying all emi on proper time, i think 6 emi i already paid, now when i am trying for credit card then bank not offering me credit card...

I am not saying that i have urgent need of card but i just want to tell you in this situation what should i do...

Bank in future issue me credit card or not...

Bhojraj sharma
Jul 14, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. We also wish to inform you that the CIBIL reports will be refreshed every 45days. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). This is done in the normal course of business. Hence, the Bank through this does not attempt to influence any financial institution on their discretion of approval /disbursement of credit.

-Anay
HDFC Bank Customer Assistance
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    P
    P_Kumar
    from Bengaluru, Karnataka
    Jun 4, 2018
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    Resolved

    Address: Bangalore, Karnataka, 560066

    I'm using a credit card from hdfc for last two years. For last couple of months i stopped receiving statement so i wasn't able to make any payment. Now they have blocked my card and asking me to pay 2300 which includes heavy penalty. Even after calling multiple times they aren't sending the statement again to my email id. They are not taking any responsibility for me not receiving email. They are simply saying that they sent statement from their side. It's completely unprofessional to charge 1500 penalty for statements which i didn't receive on my email i'd.
    Jul 18, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 04, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    I can see that you suggested me to use ref ID-TTU[protected], should I use this (looks weird) or you gave some reference ID and it wasn't shown in the comment?
    HDFC Bank Customer Care's response, Jun 5, 2018
    Verified Support
    Dear Customer,

    I request you to share your complete issue, card no. and registered contact details to [email protected] with ref ID- TTU050618-00 in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      D
      dileep kumar M
      from Visakhapatnam, Andhra Pradesh
      Jun 4, 2018
      Resolved
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      Address: Visakhapatnam, Andhra Pradesh

      I applied and got a new credit card in hdfc bank. After 1 week ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
      I am not interested in that type of policy or coverage.
      How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement make immediate refund as quick as possible.
      Reply me fast
      Jul 9, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 04, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the following URL- https://goo.gl/YfL19d

      -Manoj
      HDFC Bank Customer Assistance
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        A
        Abhishek Mithbaokar
        from Mumbai, Maharashtra
        Jun 4, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 401303

        Dear sir/mam,

        This abhishek mithbaokar i am having my salary a/c with hdfc bank customer number is 59458883
        Also having personal loan with hdfc bank of rs. 460000 account details are below

        A/c no 53395075
        Till now paid amount is 33, 436 tenure for 60 months with 10.99 interest rate

        Before a month submitted my documents for 1 lack top-up however bank deposited 155000 approx
        Amount in my account with 12.05 intrest rate (For whole amount of rs 6 lacks)
        I am not able to understand this thing how any bank give top-up with a different rate of interest also a person who did this loan procedure not receiving my call pls. Look into this matter urgently (Person name is manikandan[protected]

        Below is my contact details
        Thanks in advanced.


        Thanks & regards

        Abhishek m
        [protected]
        Jul 17, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 05, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

        -Manoj
        HDFC Bank Customer Assistance
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          I
          imsahilkohli
          from Noida, Uttar Pradesh
          Jun 4, 2018
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I bought an ipad on 14 february 2018 from croma, logix city center, noida and took a hdfc consumer durable loan as that time offer is going on 10000 cashback in 90 days on consumer durable loan but there no cash back in my account no one is giving proper response need resolution asap.

          As a customer, why do i need to check with the bank again & again.
          The cashback should be credited automatically.
          Jul 14, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 04, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
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            P
            Prashansa Shukla
            from Bengaluru, Karnataka
            Jun 4, 2018
            Resolved
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            Resolved

            I was booking movie tickets in bookmyshow through free charge. Money got deducted but the transaction failed somewhere. Then i got a message from hdfc bank stating that the amount has been credited/reversed by payuind.
            Since it was a text from bank itself so i assume other party's role ends here!
            I am awaiting my money it's been more than 24 hours.
            Jul 9, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, transction details, date/time of transction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            I had worked with hbl global pvt ltd for more than 1.6 years. now i am asking for my p.f account no.
            but they are not responding me.
            my code was B08170
            kindly consider

            Please be care about this
            Kindlyplease help
            Transaction of rs 399(amazon) and rs 393 (Swiggy)is reversed by Amazon and swiggy but the amount is not crediited in my account. The actual amount is not shown in my account. Transaction was done through debit card of hdfc.
            Kindly consider my request
            Thank you.
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              W
              Waseem4frenz
              from Hyderabad, Telangana
              Jun 4, 2018
              Resolved
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              Resolved

              I took one split ac from bajaj electronics malakpet branch.
              Every month i. E 5th hdfc bank deduct 3000 rs as my consumer durable loan installment payments.
              On 5th april amount was installment amount was succussfully deducted but on 13th april they again deducted 590 rs as late payment n cheque return even though there was more than sufficient amount in my account..
              Plz clearify the issue..
              Jul 20, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 05, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, account number / Credit card number from which the offer was taken, your contact number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

              -Manoj
              HDFC Bank Customer Assistance
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                R
                Ritaban Mukhopadhyay
                from Bengaluru, Karnataka
                Jun 4, 2018
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                Hdfc bank has blocked my account due to non payment of credit card. However, i have made the full payment for the credit card ending *9373 and waiting for release of account as it is my salary account. I have even called up phone banking from where i was given the contact of collection department. However, the collection department seems too busy. I am aware that the bank will try to harass me and even abuse me. However, why should you harass a customer even after the full amount has been paid?? I have also attached the transaction details of making the credit card payment.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Saurav Walia
                  Jun 4, 2018
                  Resolved
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                  Resolved

                  not able to liquidate the fd

                  Address: 160062
                  Website: www.consumercomplaints.in/new_complaint

                  Hi my account no is [protected], and i am not able to liquidate my fd with hdfc bank.

                  I get this error every time that we are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit

                  This is locked for 5 years and i am not aware why i am not able to liquidate this. If it is...
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                  C
                  from Delhi, Delhi
                  Jun 4, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I was having a salary account with hdfc janakpuri branch & have not operated account after leaving job. I have sent multiple emails & called cutsomer care multiple times to shut my account as i dont require it. But they still continued it & started charging every year. I again called customer care that i do not stay in delhi now & cannot come personally, hence close my account. But they were still non listeners.
                  This happenned for 5 years & now i got some amount in that account & they have deducted rs.7800 & again when i called customer care. They cleraly mentioned that they cant help it & cannot close account.
                  How can a back convert a salary zero balance account to a mandatory saving balance account without any consent. How can they deduct rs. 7800 for not mainitaining balance which was zero balance. Moreover, the debit card is also not working... It means despositing money is possible but taking out my balance amount is not possible.
                  Now i visited, hdfc noida branch (Sec 142) & they mentioned that you have to go in janakpuri branch only. What a pathetic service it is? Please respond
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    Nimit lalwani
                    from Mumbai, Maharashtra
                    Jun 3, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400064

                    I had purchased an iphone x using hdfc cashback offer on 26/01/2018
                    The offer stated that within 90 days the cashback will be credited in the bank account but it's already 128 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                    Its a fraud!
                    Hdfc bank is a scam...
                    Please contact me on [protected]
                    The loan is registered to [protected] number
                    My email id is nimit. [protected]@gmail.com
                    Jul 8, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 07, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We would like to state that due to few technical challenges, we have not been able to receive funds. The issue is resolved now and cashback for eligible customers would be posted by June 30, 2018.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Hi sir

                    Today i withdraw 5000 Rs from Hitachi Money spot Atm ATM ID=MPZ00143 sector 63 noida.But after transaction I received only 2000 Rs.
                    Transaction time=19:56
                    A/C No. [protected]
                    Card no. [protected]
                    Branch sector 62 noida
                    so I request to you kindly refund 3000 Rs in my a/c

                    thanks-
                    I Requested phone number change, not changed.
                    They said its Dormant account and so fill a form, Dormant form submitted.
                    I shifted from bangalore to Hyderabad,
                    Bank region transfer also submitted.
                    I do not need OneAssist membership. I have been charged Rs. 1399.00 on my HDFC bank credit card as membership fees. Kindly, cancel the membership and refund Rs 1399.00 to my card/bank.
                    I applied for credit card since 2months back but still yet not received atleast confirmation is not there.and I am visited the home branch the people also not responding
                    I had purchased an Lenovo lap using hdfc cashback offer on 06/06/2018
                    The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                    Its a fraud!
                    Hdfc bank is a scam...
                    Please contact me on [protected]
                    The loan is registered to [protected] number
                    My email id is [protected]@gmail.com
                    I had purchased an iphone 8 using hdfc cashback offer on 15/04/2018
                    The offer stated that within 90 days the cashback will be credited in the bank account but it's already 210 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
                    Its a fraud!
                    Hdfc bank is a scam...
                    Please contact me on [[protected]]
                    The loan is registered to [[protected]] number
                    My email id is [protected]@gmail.com
                    I had purchased Mi phone using hdfc credit card on 06/04/2019. It is already more than 90 days. I didnt get my cashback. Last year also i had done one transaction. That time also i didnt get cashback. hdfc is a scam.
                    I am unable to redeem my debit card cash back points . Please guide
                    I had purchased a Samsung Galaxy A52 8GB phone from a offline store Mobile Hub at Patna. It was promised a cashback of Rs1500 within 90days, if purchase was made by HDFC credit card. But its been 5months i didn't receive. I purchased it on 18.06.2021. In swapping receipt, it was clearly mentioned. I am attaching both vouchers. Kindly resolve my case.
                    Dear Team,
                    I purchase S20 mobile phone on 16th Nov 2020. There was cash back offer 2000 on Credit card and 2000 on Debit card from HDFC bank. I have not yet received. Please do the needful

                    Thanks and Regards,
                    Surendra
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                      S
                      Shailendra.1978
                      from Noida, Uttar Pradesh
                      Jun 3, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      Despite reputed attempt at inquiry in not getting exact information about my bill and other information. They have customer care no which doesn't allow to speak to executive and no proper working channel to lodge complain. I made a bill payment of around 70000 which i wanted i concert into emi but i got wrong information and no access to customer care to do so and now my bill is beyond my understanding
                      Jul 4, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 03, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your card details, registered contact and the complete issue details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Date today: 02/06/2018

                      Tried booking aTatkal booking in IRCTC and received a message that Rejected from bank ( Transaction ID: [protected]) but the amount has been deducted from my account.

                      Please check and do the needful and process the refund at the earliest.
                      Dear Banker,

                      In my account 118rs has been debited without notifying me

                      I didn't went bank for account statement.

                      Tell me the reason and refund the amount,
                      I have applied 3 times for credit card my application reference no. is [protected]N3 after serve of my office and home showing on online status disapproved after 3 to 4 days. can't understand the reasons
                      If you will not provided credit card so please give the reason clearly
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                        V
                        Vinod Nanaware
                        from Khopoli, Maharashtra
                        Jun 3, 2018
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                        Address: Pune, Maharashtra

                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3797 without my concern on date:25/05/2017. I am not interested about this service and i did not registered one assist membership. So cancel the membership and refund this debited amount of rs.1399/-

                        Name :- vinod bajarang nanaware
                        Mobile no. :- [protected]
                        Credit card number ending :- 3797
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Vinod,

                        Greetings from OneAssist,

                        We are sorry for the inconvenience caused and would like to inform that we have initiated your cancellation process vide service request number 3228427. Your amount 1399/- will be credited to your account within 4 to 5 working days.

                        Thank you,

                        Regards,

                        Deepali

                        Team OneAsssist
                        My igenico swipe machine is not logging in .

                        Please look in the matter as soon as possible
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                          M
                          mukeshrishi
                          from Noida, Uttar Pradesh
                          Jun 2, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110044
                          Website: WWW.HDFCBANK.COM

                          Good evening,

                          Good afternoon,

                          My name is anil kumar, holding an a/c with your reputed bank. The a/c number is-[protected] in sikander pur branch which is located in gurgaon.

                          I went to indusind bank atm on 10th feb, 2018 in the morning. I just checked my current balance & it was rs. 9006/-. I mentioned amount in the atm of rs. 2500/-. I got only rs. 500/- instead of rs. 2500/- i

                          Now amount was left in my a/c rs. 6506/-. Then i again withdrew the amount of rs. 2000/-. But it was an unsuccessful transaction.

                          Then i went to hdfc atm & withdrew rs. 2000/-. Now amount was left i my a/c rs. 4506/-. I made transaction of rs. 2000/- on 12th feb. Now amount was left rs. 2506/-. Then i paid electricity bill of rs. 290 & rs.1016 for hdfc credit card bill payment. Rest of the amount i used.

                          But where is that rs. 2000/- that never withdrew from the atm.

                          I mad a call to hdfc care on 10th feb just after the transaction, they just lodge a complaint against whole the matter i had shared with them. They just gave me the complaint number as well & they have asked me to wait for next 10 days.

                          After 10 days i made a call to hdfc care, they said sir your complaint status is still open. I am again raising a complaint against the issue & ragarding previous complaint status.

                          He (Hdfc executive) suggested me to go nearest hdfc branch & tell them all the matter then fill the dispute form regarding the dispute amount. I went mohan estate hdfc bank & told the matter. He said we don't have any form for this. He suggested me to go nearest indusind bank for lodge the complaint.

                          I went there & told all the matter. They said only hdfc bank will help you for the same. They said you call to hdfc care & make a complaint abt the transaction & cctv footage etc,. Then i made a call to hdfc care for the same. They just lodge a complaint but never called me about the status of the complaint they registered about the same.

                          I made call to hdfc care they said disputed amount has been reversed into your hdfc savings a/c. But i didn't receive any kind of amount from hdfc bank side. I am still waiting for my amount that is of rs. 2000/-.

                          How long i will have to wait or panic for my amount. Was it my mistake to withdrew the amount from other bank atm.???

                          It was the very 1st time that happened with me. While i am a regular customer of hdfcbank & cards. Thn why i am not getting my amount or solution from your side. I don't want disappoint anymore from your side.

                          Kindly send me my saving bank a/c statement from 10th feb to 28th feb so that i will come to know when & where i got my amount this duration.

                          Kindly do the needful. I shall be highly obliged to you.

                          Thanks,
                          Anil kumar
                          Jul 24, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly note that the acquiring bank has represented the chargeback dispute by providing an ATM transaction log which clearly shows that the cash withdrawal was successful and the requested amount was dispensed from the ATM. The acquiring bank has also represented the second chargeback as successful. We have also raised a request for CCTV Footage and are yet to receive a revert from the acquiring bank. We will inform you as soon as we get an update from the acquiring bank.

                          -Anay
                          HDFC Bank Customer Assistance
                          Good Afternoon,

                          I am still waiting for your response and my deducted balance. How long I'll have to wait for this.??
                          This is when I am telling the truth. If you guys don't trust on me, kindly ask for CCTV footage. Then you will come to know I am right and you'll be able to resolve the issue. I am not telling lie. I need that money on urgent basis. What kind of service you are providing to your customer. I am suffering with the same matter for more than last 5 months.
                          Kindly do the needful. I shall be thankful to you.

                          Thanks,
                          Anil Kumar
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                            V
                            Vrishali B
                            from Panaji, Goa
                            Jun 2, 2018
                            Resolved
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                            Resolved

                            I have completed all payments. After six months of the card closing i'm getting threatening calls by hdfc staff. I asked them i will send you all details about payment and i'm not user of the card why i should pay. But they are so arrogant to me. If i'm not card user it's bank's responsibility that they should not harrash the customers. Why are they asking for money
                            Jul 17, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 03, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              G
                              ghosal
                              from Durgapur, West Bengal
                              Jun 2, 2018
                              Resolved
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                              Resolved

                              Purchased at durgapur-713212, spencers retail stores of rs.2005.06 through debit card with last 4 nos.*7908. On 28/04/2018. As was written in the stores, i am supposed to get cash back of 10% for purchase over 2000/-.
                              My a/c no:[protected];customer id:68953693, branch code-4054.
                              My purchase date & amount may be verified from account statement which clearly mentioned that it was purchased from spencers.
                              Please look into this so that i can realise the legitimate amont as declared during the period of puchase.
                              From: amalendu ghosal, flat no-6, janakalyan co-op.-sector-2a, durgapur-713212
                              Jul 7, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 04, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that eligible cashback points accumulated on your Debit Card can be redeemed through Netbanking or Phonebanking. Please follow the below process for redemption of Cashback points through Netbanking: Login using Customer ID and Password > Click on Debit Cards > Click on CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed. Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested. You can place CashBack redemption request only on reaching existing redemption threshold for eligible cards. For details of the cash back feature applicable on various debit cards, please refer to the following link https://goo.gl/XK2Rk1 on the bank's website. Please note, effective June 01, 2016 Product Feature Cashback points accumulated on debit cards will have a validity of 12 months, after which the accumulated points will expire. We have communicated the changes in Product Feature Cashback expiry through channels like Website, email/SMS, account statement and NetBanking under Debit Card cashback redemption page. Please visit the following link https://goo.gl/i3WVRt for address of our branches and ATMs. We seek your kind understanding and co-operation in this regard.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Verified Support
                              Jun 05, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that eligible cashback points accumulated on your Debit Card can be redeemed through Netbanking or Phonebanking. Please follow the below process for redemption of Cashback points through Netbanking: Login using Customer ID and Password > Click on Debit Cards > Click on CashBack Enquiry and Redemption> Select an account > Continue > Confirm total points to be redeemed. Eligible CashBack requests through Netbanking or Phonebanking will be processed and credited within 2 working days to the same account for which CashBack is requested. You can place CashBack redemption request only on reaching existing redemption threshold for eligible cards. For details of the cash back feature applicable on various debit cards, please refer to the following link on the bank's website: http://www.hdfcbank.com/personal/cards/debit_landing.htm Please note, effective June 01, 2016 Product Feature Cashback points accumulated on debit cards will have a validity of 12 months, after which the accumulated points will expire. We have communicated the changes in Product Feature Cashback expiry through channels like Website, email/SMS, account statement and NetBanking under Debit Card cashback redemption page. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator We seek your kind understanding and co-operation in this regard.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Kalpana Keerthik
                                from Kanchipuram, Tamil Nadu
                                Jun 2, 2018
                                Resolved
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                                Hello sir
                                Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
                                I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

                                Name: m. Kalpana
                                Credit card number: 9039 (Last four digit)
                                Pan number: bnvpk1011l

                                Thanks,
                                Kalpana. M
                                Jul 3, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 02, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience. Please share the registered mobile number and e-mail id, to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  jbmodi72
                                  from Rajkot, Gujarat
                                  Jun 2, 2018
                                  Resolved
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                                  Address: Ahmedabad, Gujarat, 380058

                                  I am having two saving account with hdfc bank. One of the account is salary account [protected]. As i have two atm card s, by mistake i insert the atm card of the account where balnce was very low. And i am penalized 29 rs. Twice. Kindly revert the charges. This is the mistake due to two saving account.
                                  Jatin bansilal modi
                                  Salary account [protected]
                                  Ifsc hdfc0000006
                                  Jul 12, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 04, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within/outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Amar27
                                    from Shahpur, Gujarat
                                    Jun 2, 2018
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                                    Sir I was paying online payment to Central University of Haryana however I received two otp at same time from bank and using one otp the amount is debited however payment not credit in University account but credit in some ccamoto in Mumbai it is requested that same be investigated
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                                      Dinesh Chandra Mittal
                                      from Delhi, Delhi
                                      Jun 2, 2018
                                      Resolved
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                                      Address: Udham Singh Nagar, Uttarakhand

                                      I withdraw an amount of rs.20, 000/= in two transactions on 31.05.2018 from other bank atm (No. 1 rdddel4) at ghaziabad, but our bank statement shows three transactions for rs.30, 000/=.
                                      My sb a/c no. [protected]
                                      Atm card no. 2042
                                      Name - mamta goyal
                                      You are kindly requested to rectify this error & to pay the balance amount of rs 10, 000 in my above referred amount.
                                      Jul 4, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 02, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation. We would like to inform you that immediately on receipt of your complaint, we had raised a chargeback on the acquiring bank vide reference number 1582995. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of complaint. Incase the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number. We appreciate your patience in this regard.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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