HDFC Bank Complaints & Reviews

I have been getting calls for credit card payment department to pay off my over due balance, I had requested them to give me a full and finale amount to pay it off, so the supervisor told my to make a minimum payment of Rs4600 and then to come down to the main head office branch which is at band-garden, Pune, which I did. When I reached the branch, they told me to go on the 3rd floor and from the 3rd floor they told me to go back the ground floor were the office is, so I spoke to a person from the branch he told me to call up the credit card customer care and they would give me a settlement amount, but when i spoke to the customer care, they told me over the call that they cannot give it and need to speak with the branch people. I was very frustrated and came back. Then later on I made a payment of Rs20000 and thought of doing a settlement again, but the credit card customer service people which sits at the head office branch bund-garden road are just not willing to help and threatening me that they would send collection agent at my place.
Request you to please help me out with this kind of harassment.
The total balance is of Rs85500 around, I can pay off Rs55000 and settle it off. Require your help in this.

Regards,
Emmanuel bhosale

Today, i have got really bad experience from hdfc bank (Main branch, kunjpura road, opp mahabir dal hospital, karnal). Why i say “from hdfc bank, because even your one employee do represents you”.

A few days ago, i had visited in your karnal, main branch as a new customer for the purpose of opening my demat and trading account. And after some time my synergy was well settled with axis bank. And when today, i received a call from one of your employees. I don’t know her name and when i tried to ask her. She was completely refused to tell me and said exactly (Naam puch kaar kya karoge) what will you do asking my name. But i have your branch dialer no. Of which she called to me, is. :- [protected]

Now, coming to the main point. While having a conversation with her. She asked me “why did i go with axis bank not with hdfc. I replied, i found them convenient for me, cooperative in all way…. And then she just cut my point in between and started to argue with me in an unprofessional way.

She said, we had called you, but you did not pick our calls, then how dare, you can say that we are not cooperative and all. And then she start hitting me on my personal opinions. That was completely shocking for me. I have not expected that kind of behavior from hdfc bank. Before today, i believed you with your good image in market. Perhaps, due to such employees, your reputation in the market will be suffered. After that, i immediately went to your branch, there everyone refused to tell me her name and there, i have met with mr. Rohit kumar singh (Cluster in charge, haryana)

I want a complete resolution of my complaint and wanted you to share what action you would take.

Thankyou

Shubham saini

Mob. No. :- [protected]

I'm baikuntha gauda from Odisha today (28/06/18) morning one telephone call my number. He ask me sir I'm call for HDFC bank. Can u apply credit card. I'm answering yes. She ask me what u current salary. I told 35K then I ask where u bank can u send address I will come with ducoment in u bank. Then he told me sorry I can't share bank address only telephone. I recorded voice. What can I do.
I sure Fraud call

I requested to hdfc bank plz veryfing [protected] this number. truecaller name
Ran chandwad HDFC network IDEA location Maharashtra,

Thanks
Baikuntha gauda
Sb.[protected]@gmail.com

Respected sir/madam
I am customer of hdfc payzapp, recently i was not able to update kyc with payzapp after being a hdfc customer and having a salary account with hdfc so i contacted payzapp customer service but the person named shabir was talking unprofessionally and in rude manner and was not giving solution for my query.
I request you to please look at this matter at earliest.
Thanks and regards
Tushar shankar pawar

Bag got stolen having all my debit and credit cards.
All my cards were having money in it. Thief tried using all my cards but he didn't succeed in doing so in all, instead only my hdfc credit card for rs 30, 000.
I started receiving message of my transaction so i got my card blocked soon.
I was in train in denmark where i was not having any facility to make call but some how i managed to make and got all my cards blocked.

I had taken a home loan from hdfc bank in june 2015 for 32.3l. As the property was not registered mr. Arjit, the branch manager said the bank would be withholding 1.6l and the same would be disbursed to me if i show the proof of purchase of stamp duty for registry purpose.
After purchasing the stamp duty for the same, now when i am approaching the bank for the same, they are asking me to get he registry done first and are saying the balance 1.6l can be availed as a top-up loan.
I am religiously following my case on a daily basis with the bm mr. Arjit and even with mr. Prannay sharma, cluster head haryana but neither they are refusing to disburse the amount nor disbursing the amount.

Please advise a future course to be followed.

Thanks, in advance.

My salary account (In hdfc bank) was created in cognizant technology solutions company, but after few months i left the company and joined other company.
Now i want to deposit a certain amount of money in my account but when i logged in i was shocked that my account balance has been reduced to -7800 rupees!!
I am well aware that now no bank has any right to charge non maintenance charges like this.in case no action taken, i will approach banking ombudsman.

Please waive off this charges so that i can deposit my money without facing further issues.

My bank account : [protected]
Home branch officec: hdfc bank ltd, pn 2/3
Kb dasan rd, chennai - 600018

I am NRE account holder. for the pass six months i am facing issues of not receiving OTP. When i try add new credit card or add a new beneficiary i am not able to get otp in registered mobile phone for past six months. i have even tried changing my phone and registered mobile number also but no use.

Dear team,

I lost my hdfc food card on june6th and blocked it with the help of call center. For applying new card i have dropped mail to foodcardsupport. [protected]@hdfc.com, but no reply. Could you please help me in getting new card. Also let me know as how many days it will take for a new card & balance transfer from old card to new card.
Details :
Name : sandhya molugu
Old card number : * * * 8739
Emailid: sandhya. [protected]@tcs.com

Yesterday a collection agent which i left last month and he called me from there and using abusing and rough language with me
I am unable to pay my jumbo loan payment from last two months as my financial and health position is very tight from last 6 months
I already told him that i am mailing to hdfc for my payments but he cant listen and used abusing language with me on phone

Kindly take the legal action on it his name as he told was sandeep
His contact number is [protected]

I have submitted the credit card address change form 5 times and every time i have received email that my signature miss match. I called customer care but they are very rude to me saying that my signature is not correct and i am not attaching documents which are needed. On address change form there is no information is written which documents we need to attached, if i asked hdfc nigdi branch, they told there is no need to attached any docs and customer care said i need to take stmup of branch manager, other customer care person told to attached pan card. There is no clear rules for changing the address for credit card. Renuka which is customer care manager, she told if your not getting address change then you can discontinue it.

Hello sir/madam
My name is nitesh saini and my account number is [protected].
My contact number is [protected] and my customer id is 59675433. On january 23, 2018 amount 6111 was deducted from my debit account but still not refunded, i called many times to customer care of hdfc bank.
They always say it will be refunded in 7 days, its been 6 months and amount still not refunded. Please resolve this problem as soon as possible.
Thankyou

Hello, i am sudha das, a classic customer under preeti saha mondal at hdfc lake town branch kolkata i had taken a car loan for which which i received attention from sachin gupta who handles their life insurance and helps with hdfc life who had then assured me that if i take up on the insurance on the car loan i would not have to pay any preclousre but now he gives me details according to which i am liable for a discount on the loan if i close the loan within 12 months from the date of the opening of the loan but i personally feel this involves deceiving the customer to meet personal targets. Hoping to hear from you.

Regards
Sudha das

My account open with zero balance salary account with number [protected]. Without any information they have changed to normal account. Almost 2200 rs got deducted from my account because of not keeping minimum balance in the account..

As per rbi guide line this charge wave from 2015. This is my humble request to you kindly refund me deducted charges.

Hi,

My name is jibu jacob, my hdfc account no [protected], customer
Id:40179876, branch:tripunithura, kerala.

When i checked my account statement, i saw a transaction of rs 4425 deducted from my bank account with reference 'inter-brn cash chg incl gst 210618-mir18'.

I would like to know, why such a big amount was deducted for?

My registered email id:[protected]@gmail.com

Thanks, jibu

I paid RS. 306 to ixigo on 16th June 2018. But the transaction was failed.
I got mail from ixigo that have already refunded the said amount to your source account. The shared ARN[protected]
IT'S already more than a week and I didn't get my refund.
A/c number- [protected]
Branch- Bannerghatta road
Please check and refund the same

Aayushi Jain

Bank deducted 230 rupees for "stop cheque chgs incl gst" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is maid. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction is maid on 27 may 2018. And my account number is [protected]

I'm using hdfc credit card. Without any intimation last year you have deducted the amount of 1399/- from my credit card
At the same year also i requested you to cancel, but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan immediately. This is unacceptable that you have been repeating the same. This is also kind of forgery..

Name: ezhilnesan..
Your benefits at a glance:
Relationship no.: 2384132
Plan : enhanced wa power single plan
Valid up to : 27-jul-2018
Mobile no.: [protected]

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1052 without my concern on date:27/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number :4718952
Name :- Sheema Raees Ahmed Ansari
Mobile No. :- [protected]
Credit Card Number Ending :- 1052

Dear sir,

I am user of hdfc bank ltd. Credit card, due to no job usage of said card around 33000 on june 13 after that i am paid minimum dues 2000 to 3500 p. M regularly every month till today presently my outstanding 60000/= above is increase due to unwanted charges imposed to my cards like financial charges interest over due charges late payment charges i request to bank for that but not no support from bank. How can i get reversal of extra charges.