HDFC Bank Complaints & Reviews

Dear sir/ma’m,
I am regular client of your hdfc bank but form last few days i am harresed by your staff.
One of my stoped chq # 000062 return unpaid with reason funds insufficient on 12/05/2018 which was already stop in the month of jan’18 due to lost in transit by me. Today i visited your khanna branch (0112) and meet some smart bm mr chandan puri for enquiry the same.
He is telling that your account did n’t have funds so chq return. But i am unable to understand how my lost chq got return with fi reason. Even mr bm provoke me to do any complaints and do what ever you want to do.
As a female customer we have also right to take action against any unlawful activity which happen in my account # [protected]

Please find pics for your reference

I am unable to liquidate fixed deposit through netbanking. Still i am getting the below message when i tried online.

We are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit.

I contacted so many times phone banking and send emails also but still the representative ask me to try online or visit the branch.

I tried so many times through online but it's failure. I am unable to visit the branch.

It should be fixed online because i booked fd through online only

I have ordered vitamin b12 from amazon.com on 24 may 2018 by mistake as my debit card is registered my amount deducted from my account rs 3876.35. After few minutes i have cancelled the order till date my amount is not refunded in account. I spoke to amazon.com. They told me that they recive money from bank when ur product shipped. As amount is in hold with hdfc bank. So i spoke to hdfc customer care but no action taken. My registered no is [protected]

I am unable to liquidate fixed deposit through netbanking. Still i am getting the below message when i tried online.

"we are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit."

I contacted so many times phone banking and send emails also but still the representative ask me to try online or visit the branch.

Reference number - hbl=[protected]

I tried so many times through online but it's failure. I am unable to visit the branch.

It should be fixed online because i booked fd through online only

Customer id : 61038024

Dear team,

Please check my below mail communication with hdfc credit card. Its communication with hdfc in 2014 still its not closed because every time they have logic less talk unable to justify my concern. Our discussion start while amt. Was 18000/- also ready to pay that amt. To hdfc but they haven't provided me require document. Now amt is around 84000/- and asking to pay.

I am also ready to pay the 18000/- what was our discussed in our first talk. After hdfc fail to share with required detail.

Please read my below mail communication with hdfc team,

On wed, may 30, 2018 at 12:47 pm, manoj kumar wrote:

On thu, jul 14, 2016 at 5:00 pm, manoj kumar wrote:
Team,

Its more then 2 year back story you team not able to give me any single and on same. If you have then please come will detail we will discuss on same issue


Thanks & regards.

Manoj sharma
Mobile no: +91-[protected]

On fri, aug 8, 2014 at 9:59 am, wrote:
Hi team,

I still waiting for your revert. Because of your delay i will not pay any extra charge. Please share full card statement with me

Regd…

Manoj
Forex - ncr

From: senior management [mailto:priorityredressal. [protected]@hdfcbank.com]
Sent: monday, august 04, 2014 7:30 pm
To: manoj kumar (Wbpo - bos - wividus - finance)
Subject: re:'hbl=[protected]' hdfc bank credit card ending 6230

Dear mr. Kumar,

This is in continuation to our earlier e mail dated july 31, 2014 regarding your hdfc bank credit card account.

We understand from your e mail that you have certain reservations regarding the letter sent for reissue of your credit card. On receipt of your e mail, we had reviewed our records and we regret to inform that we are unable to process your request for card reissue due to mismatch in signature. We request you to resend the mid seeking reissue of credit card along with attached signature declaration form and kyc proof to the following address upon regularizing your credit card account to enable us review and do the needful.

Hdfc bank cards division
Po box # 8654
Thiruvanmiyur p. O.
Chennai 600 041

With specific to your concerns raised regarding non receipt of statements, we have arranged for our courier personnel to contact you and address your concerns in this regard. As informed during the call, the statements were dropped at your mailing address since residence was locked. We regret for the inconvenience caused to you in this regard.

We wish to clarify that we have included your card account to track your monthly statements delivery for we value your banking relationship with us.

We take this opportunity to inform you that the total outstanding balance on your card account as on date is rs. 26, 689.83. We request you to effect payment immediately to regularize your credit card account.

In the event you seek any further assistance / clarification with regard to your credit card, please feel free to call our bank representatives at:[protected] or write to us at: priorityredressal. [protected]@hdfcbank.com and we shall be glad to assist you.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our grievance redressal officer mr. Manoj prem at hdfc bank cards division, 8, lattice bridge road, thiruvanmiyur, chennai – 600041 or e-mail at grievance. [protected]@hdfcbank.com. Alternatively, you can call our grievance cell at tel:[protected].

Kindly note the query reference number for this correspondence is [protected].

Assuring you of our best services at all times.

Regards,

Pramod nair
Manager - correspondence (Chairman & md cell)

2nd communication.

On wed, jul 30, 2014 at 4:02 pm, wrote:
Dear team,

As below mail really very poor service from your side without understanding the how you can sent they type of mail. I have lost my card both debit and credit 4 month before for the i have submit the doc. For fresh card. But i have not received your any bill on my address. Without bill how i can pay the amt. That i have already informed your customer executive that please provide the full detail. But nothing is happen and you dropping below mail without any understanding. My total outstanding was 18-19k but now its showing the 31k i don’t know how it comes. Please let me know how it come.


Thanks & regd..

Manoj kumar
Wipro technology
+91-[protected]

— forwarded message —
From:
Date: thu, jul 24, 2014 at 7:18 pm
Subject: hdfc bank credit card overdue status
To: manoj. [protected]@gmail.com
Dear customer,

Re: your hdfc bank credit card # - xxxx-6230

It is unfortunate to note that we are not in receipt of regular payment towards the card outstanding. Our bank officers had attempted to contact you at the phone number recorded with us to remind you of pending card dues. However, our several attempts to reach you did not meet with success. Please provide your alternate contact number for us to update in our records.

Further, we confirm that there is an outstanding of rs. 31, 695.65 payable on your card account as on date. Request you to immediately effect payment of rs. 4, 844.28 to avoid invalidation of your card account.

Please ignore this mail if payment made already.

Please do get in touch with our retail portfolio management executive at the following number for any further clarification.

Officer name: sangeeta tiwari
Ph: [protected]

Assuring you of our best attention always,

Sincerely,

Officer
Hdfc bank - retail portfolio management
This is an automated message - please do not reply directly to this email
Know more about us on www.hdfcbank.com. connect with us on facebook at www.facebook.com/hdfcbank
_

We had a tax saving policy with hdfc which closed 2-3 years back. The policy had to be terminated because the hdfc bank team gave wrong inputs on the tax benefits. However, we later realized instead of saving we were spending more money. Since we could not terminate the policy in between, we paid all the terms and closed per the 5 year plan. We lost over one lakh rs. Later hdfc bank manager also agreed that his earlier team had misguided us on the policy. 4 days back we got a call claiming to be hdfc fund manager suraj yadav and said they are checking all previous records and noticed we were cheated with the policy and the bank wants to rectify. He had all details - policy no, account holder name, nominee name, etc. His conversation was so convincing that we fell for it. He said the bank is reaching out to all such customers who were misguided so that their trust stays with the bank. He asked to send him aadhar card copy, pan card copy and cancelled cheque. Then asked to deposit rs. 24, 000 and sent details on sms. When i told this person to send mail through official email id with the details he said he can't because their mails are tracked internally and there are chances other agents will come to know about it. This is complete fraud and damaging hdfc brand name. Request you to kindly look into this

Dear sir/madam,
My name is chakkaravarthi. B, i'm living in dharmapuri, tamilnadu. I have a salary account with hdfc bank, dharmapuri branch. A/c no: [protected]. I was using hdfc bank credit card also. I desided to settle my hdfc credit card followed by hdfc bank staff instruction on[protected]. I got approved sms for settlement amount rs.50, 800/-, 8 installments. As well as 1st installment amount rs.8, 700/- paid on[protected]. Balance 7 installment i have to pay every 18th of the month on next 7 months. Hdfc bank staff told after your 1st installment payment, my salary account lien mark automatically release in 1 or 2 working days. But, still my salary account lien mark not released. I requiesting them several times to releas the lien mark. Also i directly visited concern person mr. Jayakumar - [protected], mr. Ponperumal - [protected]. Both are no response to me. But, they are cheating me. Now i can not use my account nornally. I have some amount in my account. But, i can not use my money. I paid what they are asked amount. Why the hdfc bank doing like this.
I requesting you kindly help me to release my account. Pls help me, i have many commitment for my money. Surely i will pay another upcoming installment amount also.
Please take immediate action for the concern team.
My mobile number is: [protected].
Pls help me...

Opted for debit card emi purchase on flipkart on 15th may, with loan number: 35896738,

Got sms for loan booked on the same with emi details too,

The order has been cancelled on the same day within a few hours, but still even after 10 days it hasn't been closed.

Flipkart says it refunded the amount with banking txn id:[protected], and says to check with bank,

The best part is after numerous calls with hdfc customer care, there is no dedicated team who takes care of this, and they say to check with flipkart on the same, and they say it comes under in both credit cards and debit card as well as banking dept and loan dept too,

From past 5 days i have following up on the same with both the sites but none of them are ansering and hdfc keep on saying check with flipkart, and my first emi is getting auto debited tomorrow, in dilemma what to do and where to go except paying charges for my mistake done

If you opt for this in any of the modes then be prepared to waste your time on the same,

Hdfc team, if you dont have a proper system for this then please stop this service rather than wasting our time as well

I visited hdfc bank branch in south extension part 2 on 16th mayfor account opening of my daughter for sukayna samriddhi scheme. The staff named ravi took 2 hrs to complete the form of sukayna samriddhi scheme & also he said i am required to open a account in hdfc u/g me for the same. So i did the same, but i asked him generally i am out of town or in office, so how do i receive my welcome kit, he said the courier guy will call me. However, my welcome kit is received by a guy udham & when called up he denied receiving it. My daughter account got blocked when complained. Also the staff ravi who was delt with me stopped taking my call as well. I am a 10 year loyal client to hdfc bank & this is what i am getting. I really don't expect this. I am in distress, please help

I am using hdfc credit card for last 4 years, it is getting expired and i wanted to renew it. So, i called hdfc mobile banking service. Person name with whom i had conversation was saki (Thats what i heard), i told him my query, he instantly said "sir, can i keep your call on hold to retrieve the information". I said "yes!". Instead of keeping it on hold, he mute the call. I waited for more than 15 minutes and then he un-mute it and disconnected the call.

I again called them and complain to the supervisor about last call, he said, "sir, there is no person with name saki." i told him "check my call records and with whom i talked before this call", his reply was shocking "i dont find any other call records than current one, i have to talk to technical team". It means call record was missing. Thats horrible.

Really bad service. I do have recording of both conversation.

Sir/madam,

As the reference above, i have called to customer care for pre-closing of my jumbo loan pack in the month of january 2018, she said that the amount is 96 750/- i paid total amount based on her instructions. Yesterday[protected] i got call from customer care for check bounce, he said that you did not paid one emi of the jumbo loan pack, i surprised and i called to to customer care about this matter. She said for miscommunication i did not inform you. For that i lost every month 600/- penalty so for 4 months 2400/- rupees i lost from my account..
Hence fore i got number of loans from your bank, i did not misuse even i did not left one emi also. So please consider my problem and return back my amount. I will pay my emi june month.

Regards

Naresh d

Dear sir/madam,
I have a salary account in your bank which was opened 2 years back i left that company, the account was changed to saving account and now it shows negative balance of rs.7839, which was not expected from such a good bank.
I request you to wave off charges and close my account and as per the rules of rbi customer does not have to pay negative charges.

Your consideration will be highly appreciated....

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6092 without my concern on date:12/06/2017. I am not interested about this service and don't want this membership any more. So cancel the membership.

Oneassist relationship number : 2232128
Name :- vinod shrivastava
Mobile no. :- [protected]
Credit card number ending :- 6092

I was fraded by one merchant (Gogoi enterprises www.shopping4 i) and used my card ([protected]) for amount of rs. 7345/- on 9 april, 2018.
Duly filled dispute form is already mailed to bank as said by customer care executive for credit card. Kindly consider my request and look into this mater. Please cancel the transaction and refund me the amount.

I was contacting bank from manier days amlost two months (Refrence number given by bank-'hbl=[protected]'), but there is no any reply other than autogenerated mail.
Kindly guide me in this regard

Name - shruti hari
Mobile no. [protected]
Email id - shruti. [protected]@gmail.com
I got a cal from sbi bank and they asked me to download their app bhim sbi pay.. He told me all the procedure to register.. Then he requested me to pay and then 11000 rps is deducted from my account.. Now he is sending abusive text to me.. Please help
His mobile number is - [protected]
Transaction number[protected]

Hi, i have purchased a sony tv cost 108000 under hdfc consumer durable loan in salem viveks near arrs multiplex. They promised that they will credit a cash back offer of rs, 3000 to my account within 90 days or completion of 3 emi's. But i am going to pay my 5 emi. So far nor credited, and despite the question to the bank (Mr. Mohanraj), they are not answering in a polite way or in a responsible way.

Please help me in this.

Regards
Psaravanakumar
[protected]

Dear sir/madam,

Hi this is abilash, i have my credit card outstanding, for past 1months i locked some finacial problem, i explain this to that calling agent for many time and they are repeatedly calling, and today i received the she said she is the manager for collection, she treating me heavily and i try to explain lot she not ready to hear wat i am say so kindly help me out for this situation, i never cheated any one, i ready to pay all my outstanding with late fee and interest, so kindly take a action against those collection persons.

Card no : [protected]
Mobile number : [protected]

Dear sir

I have helped one of my friend in business and he has taken loan from my account.in december 2016 his client stopped giving payment and he had a lot of loss and he also stopped paying emi of loan taken from my account. I was bearing and paying the emi from last one and half year. Nos because of some financial problem i'm unable to pay credit card total outstanding of rs 52000 and personal loan approx rs 150000. Now bank executives are calling me daily 5 times and threatening me for payment. He also called my father. Because of their cheap and worse talking i'm going to depression. I also told them to settle my account and give some compensation. They are not agreed on same. Please help me in this case.

Regards
Saurabh kakkar
[protected]

Dear sir,
Mera home loan uco bank me tha our ecs hdfc account se kat raha hai. Mera home loan account close ho gaya 08/05/2018 ko. Lekin 21/05/2018 ko ecs kat gaya 6650/-rs. Ab mera ecs refund mere account me karana hai. Pl help me.
Thanks
Chhote kumar sharma
A/c no.- [protected]
Hdfc bank, branch:- bhilwara.

Hi,

I purchased an apple ipad on 12th february under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

My friends also purchased the same and received the cashback.

Its been more than 90 days and the cashback is not credited.
Under this scheme it was mandatory for the buyer to opt for 6 months emi.

Purchased the ipad in HARIOM ELECTRONICS, Ashok Vihar, Delhi

​date of purchase : 12th feb 2018
Store : HARIOM Electronics Ashok Vihar Delhi