HDFC Bank Complaints & Reviews

Address: New Delhi, Delhi, 110049

I visited hdfc bank branch in south extension part 2 on 16th mayfor account opening of my daughter for sukayna samriddhi scheme. The staff named ravi took 2 hrs to complete the form of sukayna samriddhi scheme & also he said i am required to open a account in hdfc u/g me for the same. So i did the same, but i asked him generally i am out of town or in office, so how do i receive my welcome kit, he said the courier guy will call me. However, my welcome kit is received by a guy udham & when called up he denied receiving it. My daughter account got blocked when complained. Also the staff ravi who was delt with me stopped taking my call as well. I am a 10 year loyal client to hdfc bank & this is what i am getting. I really don't expect this. I am in distress, please help

Jul 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Varun Jain has contacted you and addressed your query. For further assistance you may contact him on [protected].

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am using hdfc credit card for last 4 years, it is getting expired and i wanted to renew it. So, i called hdfc mobile banking service. Person name with whom i had conversation was saki (Thats what i heard), i told him my query, he instantly said "sir, can i keep your call on hold to retrieve the information". I said "yes!". Instead of keeping it on hold, he mute the call. I waited for more than 15 minutes and then he un-mute it and disconnected the call.

I again called them and complain to the supervisor about last call, he said, "sir, there is no person with name saki." i told him "check my call records and with whom i talked before this call", his reply was shocking "i dont find any other call records than current one, i have to talk to technical team". It means call record was missing. Thats horrible.

Really bad service. I do have recording of both conversation.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500054

Sir/madam,

As the reference above, i have called to customer care for pre-closing of my jumbo loan pack in the month of january 2018, she said that the amount is 96 750/- i paid total amount based on her instructions. Yesterday[protected] i got call from customer care for check bounce, he said that you did not paid one emi of the jumbo loan pack, i surprised and i called to to customer care about this matter. She said for miscommunication i did not inform you. For that i lost every month 600/- penalty so for 4 months 2400/- rupees i lost from my account..
Hence fore i got number of loans from your bank, i did not misuse even i did not left one emi also. So please consider my problem and return back my amount. I will pay my emi june month.

Regards

Naresh d

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

Dear sir/madam,
I have a salary account in your bank which was opened 2 years back i left that company, the account was changed to saving account and now it shows negative balance of rs.7839, which was not expected from such a good bank.
I request you to wave off charges and close my account and as per the rules of rbi customer does not have to pay negative charges.

Your consideration will be highly appreciated....

Helpful

Found this helpful?

Write a comment

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6092 without my concern on date:12/06/2017. I am not interested about this service and don't want this membership any more. So cancel the membership.

Oneassist relationship number : 2232128
Name :- vinod shrivastava
Mobile no. :- [protected]
Credit card number ending :- 6092

May 10, 2019

Complaint marked as Resolved

Good

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 30, 2018

Dear Vinod Shrivastva,

Greetings from OneAssist,

We would like to inform you that your cancellation is in progress vide service request no 3212605. We will make sure that your membership shall not be renewed henceforth.

Thank you,
Deepali,

Team OneAssist.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411005

I was fraded by one merchant (Gogoi enterprises www.shopping4 i) and used my card ([protected]) for amount of rs. 7345/- on 9 april, 2018.
Duly filled dispute form is already mailed to bank as said by customer care executive for credit card. Kindly consider my request and look into this mater. Please cancel the transaction and refund me the amount.

I was contacting bank from manier days amlost two months (Refrence number given by bank-'hbl=[protected]'), but there is no any reply other than autogenerated mail.
Kindly guide me in this regard

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Agra, Uttar Pradesh, 282002

Name - shruti hari
Mobile no. [protected]
Email id - shruti. [protected]@gmail.com
I got a cal from sbi bank and they asked me to download their app bhim sbi pay.. He told me all the procedure to register.. Then he requested me to pay and then 11000 rps is deducted from my account.. Now he is sending abusive text to me.. Please help
His mobile number is - [protected]
Transaction number[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Erode, Tamil Nadu, 638401

Hi, i have purchased a sony tv cost 108000 under hdfc consumer durable loan in salem viveks near arrs multiplex. They promised that they will credit a cash back offer of rs, 3000 to my account within 90 days or completion of 3 emi's. But i am going to pay my 5 emi. So far nor credited, and despite the question to the bank (Mr. Mohanraj), they are not answering in a polite way or in a responsible way.

Please help me in this.

Regards
Psaravanakumar
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600040

Website: RBI

Dear sir/madam,

Hi this is abilash, i have my credit card outstanding, for past 1months i locked some finacial problem, i explain this to that calling agent for many time and they are repeatedly calling, and today i received the she said she is the manager for collection, she treating me heavily and i try to explain lot she not ready to hear wat i am say so kindly help me out for this situation, i never cheated any one, i ready to pay all my outstanding with late fee and interest, so kindly take a action against those collection persons.

Card no : [protected]
Mobile number : [protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir

I have helped one of my friend in business and he has taken loan from my account.in december 2016 his client stopped giving payment and he had a lot of loss and he also stopped paying emi of loan taken from my account. I was bearing and paying the emi from last one and half year. Nos because of some financial problem i'm unable to pay credit card total outstanding of rs 52000 and personal loan approx rs 150000. Now bank executives are calling me daily 5 times and threatening me for payment. He also called my father. Because of their cheap and worse talking i'm going to depression. I also told them to settle my account and give some compensation. They are not agreed on same. Please help me in this case.

Regards
Saurabh kakkar
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhilwara, Rajasthan, 311001

Dear sir,
Mera home loan uco bank me tha our ecs hdfc account se kat raha hai. Mera home loan account close ho gaya 08/05/2018 ko. Lekin 21/05/2018 ko ecs kat gaya 6650/-rs. Ab mera ecs refund mere account me karana hai. Pl help me.
Thanks
Chhote kumar sharma
A/c no.- [protected]
Hdfc bank, branch:- bhilwara.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110052

Hi,

I purchased an apple ipad on 12th february under the 'valentine's day 10000 cashback offer'. as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

My friends also purchased the same and received the cashback.

Its been more than 90 days and the cashback is not credited.
Under this scheme it was mandatory for the buyer to opt for 6 months emi.

Purchased the ipad in HARIOM ELECTRONICS, Ashok Vihar, Delhi

date of purchase : 12th feb 2018
Store : HARIOM Electronics Ashok Vihar Delhi

Jun 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No./Card No., registered contact info, details of the transaction & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- moorthy m
Mobile no. :[protected]
Credit card number ending :- 1442

HDFC Bank customer support has been notified about the posted complaint.

View replies

P

Permeenu Manish Bhardwaj

from Hoshiarpur, Punjab

May 30, 2018

I m using hdfc credit card, nd unnecessary sevice one assist starts on my credit card, without any information 1399rupees amount has been deducted frm my credit card..please stop this service nd refund my money..otherwise i will not continue with hdfc..this is wrong..so refund money nd stop ths service

Reply

OneAssist Consumer Solutions Customer Care's response, Jun 4, 2018

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3229759 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh, 452010

Hello there

I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Name: sonam khandelwal
One assist relationship no: 4310829
Hdfc credit card no. Xx6539
Email : [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

View replies

K

kriti harlalka

from Mumbai, Maharashtra

May 29, 2018

Hi

This is a complaint against a transaction done on Hdfcbank account at Tanishq in December of value above 83000/-. I still haven’t received the 5% cashback as expected. Really disappointed with such pathetic services of a leading national bank

Reply

S

Sona Soma

from Ludhiana, Punjab

May 29, 2018

Payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero

Reply

Sona Soma's reply, May 22, 2018

payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero

Sona Soma's reply, May 22, 2018

payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 30, 2018

Dear Sonam Khandelwal,

Greetings from OneAssist

We would like to inform you that your deactivation is in process vide service request 3213062.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist"

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana, 121001

I have a hdfc credit card with limit of 50, 000 and and used 25000 of my overall expenses and i started paying some amount through my account. When i buy the credit card no one inform me about the high interest rate criteria, Now i am trying to contact them for settlement and no one is interested to give me the right information and nor the number are interested to entertain. I tried [protected] & [protected] many times but there is no response.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411058

I am getting daily calls for home loan from hdfc. Daily i say no and executive promises me of putting my number to dnd but nothing happens. Today after suffering since last few months i am posting my concern here. I received call today also for home loan from hdfc from phone no. [protected].

Requesting you to please do not call me for any kind of loan.

HDFC Bank customer support has been notified about the posted complaint.

Jun 02, 2018

Updated by AnkurBorwankar I received similar call today from another HDFC executive Akshay [protected].

Jun 06, 2018

Updated by AnkurBorwankar Received call for HDFC Home loan again today from Rashi [protected].

View replies

K

Keshrani Deepak

from Rajkot, Gujarat

May 29, 2018

My self deepak keshrani ex employee code: d12256. One year has been completed still i m not able to get my pf.
M [protected]
mail:[protected]@gmail.Com
do as soon as possible

plz provide me the form

Reply

N

Nikhil Iyer

from Paloncha, Telangana

May 29, 2018

Your CPR URN is[protected]. Pl save this for further ref. Your request gets activated after a week -BSNL
I do not want to activate this offer which I have not given my consent

Reply

V

vk123456123466

from New Delhi, Delhi

May 29, 2018

Hdfc bank issued credit card to me without my consent and linked it for autopsy with my bank account. I did not sign any documents and am not aware of charges of this card.

Reply

D

dhiraj tsm

from Jaipur, Rajasthan

May 29, 2018

I have requested edc merchantbanking delhi office for disconnecting edc 41088663. But merchant kept deducting my account for low usage. Now despite my writing no refund has been provided.

Reply

A

Ahid molla

from Krishnanagar, West Bengal

May 29, 2018

They activated the One assists service without my permission.. via HDFC credit card.

Plan: Enhanced WA Power Single Plan
Membership ID: [protected]
Start Date: 09-May-2018
expiry date: 08-May-2019

resolve plz

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh, 522501

Website: www.hdfcbank.com/personal/products/cards/credit_cards

Dear,
I am a hdfc bank credit card holder. The bank was auto debited rs. 1299/- from my credit card number ending with 0047 without my concern on date: 27-jun-2017 ie., last year. I am not interested about this service and don't want this membership any more. So please don't do this renewal again without my concern.

Thank you very much.

Oneassist relationship number : [protected]
Name :- buraga srinivasa rao
Mobile no. :- [protected]
Credit card number ending :- 0047

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 29, 2018

"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

Reply

S

Sadafar

from Ahmedabad, Gujarat

May 29, 2018

My amploye code HBL/AP/S54855 PLS give me my pf and uan number full deteals.

Reply

M

MujeebB

from Mumbai, Maharashtra

May 29, 2018

Hi Team,

I would like to close my hdfc credit card [protected], but I don't have any correct contact number to talk

Reply

S

Sunny Mahanta

from Guwahati, Assam

May 29, 2018

I abhijit wanted to dis continue with the membership..As i m not interested in the membership anymore..

Reply

OneAssist Consumer Solutions Customer Care's response, Jun 4, 2018

Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Sagar

Team OneAssist

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

Hi
I m jai, having a housing loan from ur bank a/c no.[protected] and[protected],.
I request to mr. Pareek at jaipur branch and give him a written application on 3rd may 2018 also, regarding my loan account statement, he told me that it will reach you by post till 18th may 2018, but i yet not received any mail, post, call or any other communication from mr. Pareek and hdfc bank.
So please see in the matter and please behave like professionals and communicate with me at the earliest to sort out this matter

Jun 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

View replies

S

Sreenivasa Shailendra

from Hyderabad, Telangana

May 30, 2018

Via tez, , 35, 500 r.s transferred to rosy [censored]iri, acc/no [protected], IFSC CODE:PUNB0325000, , FROM k s shailender, , acc/no [protected], , ifsc code :HDFC0000317, , , on 24/5/2018, , 12:37 p.m, , plz cancel transaction and refund

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110019

Website: www.hdfcbank.com

I feel so shame and disrespect now because i feel like m beggar after passing so many days (Almost 3 month) still m waiting for response...
So sorry m not a beggar m not a die for just rs 4000/-
Now m moving consumer court cant wait cant tolerate its hurt my ego... I give you only 1 week after that you will be responsible for everything... Thank you to making be bigggggggggg fool you already waste my lots of time...

Jun 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have received response vide reference number[protected] on May 18, 2018 clarifying details. You may write back to [protected]@hdfcbank.com for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance

Jan 09, 2019

Updated by gulnaz fatima faizi Mr manoj

I don't think you feel shame after a so many mails or calls still I didn't get any reward from your side I think you are waiting for legal notice sorry no patience more. from may 2018 to till date you cannot arrange cctv footage . this is worst service I get . third class companies is fa better than you thank you so much for cross my patience you will definitely get my consumer notice in this month . be ready for meeting in karkardooma court

gulnaz
[protected]

View replies

A

ankit.aishvarya

from Bengaluru, Karnataka

May 29, 2018

I got a message from HDFC that for the online transaction that I had made in past, I got the reversal of 2115 at 11:55 AM today. But upon checking my bank statement, it is still not reflecting.

Reply

A

Anikendu Kumar

from Kolkata, West Bengal

May 29, 2018

Can u provide me with the wallet id for fast tag registration.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226022

I want to close my credit card because when i have opened the account the worker in a bank says that it is free of cost bit when i have taken the credit card ending with 5077. And when i have called customer service they are telling that take the insurence of 6000 for 2 yr to enjoy the free credit card. I want to close my credit card. My mobile no is [protected] and account no is [protected].
Regards
Ratnesh patel
Lucknow
Uttar pradesh

Jun 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 953

not receiving welcome kit

Post your Comment

mobile banking worst service

Post your Comment

complaint on jumbo-loan closing process - ref

Post your Comment

need to close my account and wave off negative balance

cancellation of one assist membership

Post your Comment

customer dispute

Post your Comment

money deduction

Post your Comment

cash back offer not credited so far for my credit card based loan

Post your Comment

misbehaving tele collection on credit card

Post your Comment

threatening for due of credit card and personal loan

Post your Comment

ecs refund amount.

Post your Comment

valentine cashback didn't receive

Post your Comment

cancellation of one assistant membership

Post your Comment

one assist policy-deactivation and refund my money asap

Post your Comment

credit card

Post your Comment

daily calls for home loan

Post your Comment

cancellation of auto renewal of one assist membership

Post your Comment

home loan document

Post your Comment

cash not received from atm

Post your Comment

credit card

Post your Comment

Related businesses