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HDFC Bank Complaints & Reviews

2.9

Updated: May 26, 2026

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HDFC Bank reviews & complaints page 957

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Address: New Delhi, Delhi, 110024

On 22/05/2018, i donated 10000 in 2 transaction to india rehab center towards a child who i was told was in the icu at btrc hospital noida. Later when i asked for the receipt and the tax deduction form 80g 12a which i was promised by the organisation, they completely stopped responding. On enquiry i found out there was no such child admitted to the hospital and there were numerous complaints about the organisation on the internet. I immediately called the customer care to stop the transaction and filed a payment dispute. Please look into the matter.

Jun 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly approach India Rehab Center for further assistance on your issue.

-Anay
HDFC Bank Customer Assistance

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Address: Anantapur, Andhra Pradesh, 515211

Cancellation of One Assist Membership
I am Chittaranjan Shaw, a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:23/05/2018. Credit card ending number is 0970. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

HDFC Bank customer support has been notified about the posted complaint.

May 23, 2018

Updated by Chittaranjan1991 Cancellation of One Assist Membership
I am Chittaranjan Shaw, a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:23/05/2018. Credit card ending number is 0970. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

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Address: Pune, Maharashtra, 411060

I bought a iPhone X on 26 January 2018 from reliance digital Pune and take a HDFC Consumer Durable Loan as that time offer is going on 12000 Cashback in 90 days on hdfc credit card and consumer durable loan but there no cash back in my account no one is giving proper response need resolution ASAP.
Conusumer durable loan num- [protected]

Contact num- [protected]

Jun 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly note that Cash Back will be posted post 90 days from the date of the transaction. Also, the Cash Back will be adjusted against your monthly EMI.

-Anay
HDFC Bank Customer Assistance

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Address: Kannur, Kerala, 91

Website: HDFC

Dear sir/madam,
Today evening around 5.30pm i was doing an online payment in karnataka state nursing council registration. I got the otp and i entered the otp and suddenly shown the server error and i could not take the appointment. Lost the amount 510 rupees from my account. My card no. [protected]. And kind return my money and please do the needful.
Thanks,
Seena francis
Mob-[protected]

Jun 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that the said transaction is approved and yet to be debited to your credit card account as on date. We request you to revert us with the dispute form available in our web site under the following path to the mentioned address to enable us do the needful. Forms Center > Credit Cards > Cardholder dispute form HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Manoj
HDFC Bank Customer Assistance

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Address: 560048

Hi

My name is s.bhuvaneswari. my cust id is 21827033 and my credit card number is [protected]. Without any notice one assist have charged 1899/- from my credit card.

request you to kindly CANCEL the one assist membership and refund the amount as early as possible.

regards
S.Bhuvaneswari. ( [protected]@yahoo.com)

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Address: Warangal, Andhra Pradesh, 506002

Centurion Bank — NOC OF TWO WHEELER LOAN

I HAVE GOT TWO WHEELER LOAN FOR MY HERO HONDA PASSION PLUS . REG.NO. AP 36 M 3432 IN OCT-2004, THROUGH CENTURION BANK- WARANGAL BRANCH OF TELANGANA NOW(DIVIDED BEFORE IT WAS ANDHRAPRADESH) COMPLETED THE HP LOAN.
AFTER COMPLETION OF THE LOAN I HAVE RECEIVED THE ORIGINAL R.C. BOOK FROM BANKERS.
BUT I HAVE NOT RECEIVED THE NOC.
WE NEED THE NOC.,
please guide me how to proceed further and i dont know whom to be contacted ther is no branch in warangal.

WITH REGARDS,

FROM.
SARIAH.T
BHRAMMANAWADA,
WARANGAL.
[protected].

HDFC Bank customer support has been notified about the posted complaint.

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Address: 517501

Dear Sir,
I have taken a Two wheeler loan on[protected] vide A/c No. 2007B93812561 with Centurion Bank, Tirupati Branch, Chittoor District, Andhra Pradesh and closed on[protected] with NIL over dues. But I have not received NOC till now. Kindly provide me the NOC, details given Below.

Name: Ravi Kumar Nagichetty
Mobile: [protected]
EMail: [protected]@gmail.com
Address: Hathi Ramji Colony, Bairagipatteda, Tirupati - 517501

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Address: Chennai, Tamil Nadu, 600059

Website: oneassist

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6693 without my concern on date:17/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3597332
Name :- sangeetha
Mobile no. :- [protected]
Credit card number ending :- 6693

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 25, 2018

Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We tried searching it with your customer ID. It seems to be wrong.

We are unable to find any details, requesting you to kindly mail us the correct customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist

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Hello team,

Thanks for the fast reply.

As you have mentioned you said to contact the debt manager for the credit card settlement but i was unable to find the contact information. Can you help me with the contact information so that i can close my credit card.

Any help was greatly appreciated.

Thanks and regards,

Rahul thunga

[protected]

Jun 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Manager at[protected]/49187504 and they shall assist you.

-Manoj
HDFC Bank Customer Assistance

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Sir,
My hdfc bank account number is '[protected]'. Relating to this a credit card was provided to me @ 0 cost. Till now, i don't utilize this card for anything, even i have not generated its pin also. The card is still pasted in the envelope which they have provided to me. You can check also in my credit card account statement from the beginning.
Now, my complain is that, after 1 month of issuing the credit card, they are charging again & again. Due to this they are showing my outstanding amount due is above 10, 000/-
In this regard, i want your help to dissolve the case as soon as possible, so that i can show my account status nil.

Jun 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 23, 2018

Updated by Anupam Sinha35 It is not right to charge me in every month for not utilizing their credit card.

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. Please elaborate your query and share the details from your registered e-mail id, to enable us to resolve the issue. You may send the details to: [protected]@hdfcbank.com Thank you.

-Manoj
HDFC Bank Customer Assistance

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Address: 641035

I purchased an Iphone SE on 14.2.2018 from THE CHENNAI MOBILES, perianaicken palayam, coimbatore under valentine's day 7000 Rs. cash back offer. As per the charge slip, i must have received the cash back within 90days i.e on 15.05.2018, but today is 95th day and there is no cash back credited in my account.

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Address: Mumbai City, Maharashtra

Hello,

I have raised a request with hdfc bank for housing loan, the loan has been sanctioned since september 2017 and till today there is no clarity from hdfc team.
The representative working on my file no[protected], doesn't even reply or answer calls in an appropriate manner. After tremendous follow-ups calls and emails i am getting a response that the loan has been auto cancelled in the system. This too has been informed in the month of april whereas the loan expired in march 2018 due to 6 months auto cancellation process.
Now to re-appraise the loan hdfc is asking for another fee amount that has to be paid, where the entire issue has not been addressed properly right from day one by hdfc.

Varun khanna
Heena narang

The above mentioned are the hdfc employees are the representatives who are working on this file with no proper response.

Jun 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

HDFC Bank Customer Care's response Dear Wasim,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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saleha mansoor

from Vasai-Virar, Maharashtra

May 23, 2018

Ihave borrowed tow well loan with emi rs.2467due on 5th of each month. But bank has charged me the rs.590 as bouncing charges even if there was a sufficient balance on due date i. E. 5th may 18. bouncing charges for the same emi. Requesting you the bank's policies/rules/regulation for the such bouncing charges.

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Date: 23.05.2018
Refund: 398
Hello,

This is to inform that I did Idea recharge for 398 rupees through netbanking HDFC.
Amount has been debited and at IDEA they told the haven't received any transaction.
And I am unable to get proper response from customer acre.
Kindly reinitiate my refund.

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Dispute transaction of rs 27, 272.51

Without the security layer like otp or transaction pin asking to me bank has allowed an unknown and unauthorized transaction.

I want bank to consider this error and keep me out of such torchure and disturbing actions from the hdfc bank officias who had alowed this transaction.

Hdfc customer care asked me to submit the credit card dispute form with complain nuumber.

Jun 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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satish sardana

from Chandigarh, Chandigarh

May 23, 2018

I have a credit card of HDFC BANK from more than 05 years. in my last bill hdfc has deducted 575 reward points from my bill without any reason or information. need clarification for that.
satish sardana
mob [protected]

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Address: Chennai, Tamil Nadu

This is in regards to a personal loan. Loan number #: 57421987

My name: venkatesan
Mobile no:[protected]

I am working in it company which is cmm level 5 company.

I got a call from the hdfc bank agent (Shankar[protected] and nisha[protected] regarding personal loan. They were committed 10.99% rate of interest and processing fees 0.99%. As per the accepted, i have submitted all the documents to the executive.

But finally i got the rate of interest 20.99%. They are cheating, we really very disappointed from the bank agent so i requested to stop my loan.

Really very disappointed from the bank mean to say you guys are taking benefit from the people just to complete your targets!!! And it doesn’t matter about the commitment the matter is they want to complete their targets

Please take action on them.

Regards,
Venkat
[protected]

Jun 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

HDFC Bank Customer Care's response Dear Customer,

On receipt of your post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We like to confirm that we have taken approval for IRR 11.50% & PF 1% For any further assistance and for all your Banking needs, you may please contact your sale Manager Mr. G.Vivek on [protected] / [protected].

-Bejoy
HDFC Bank Customer Assistance

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D

dt_dts

May 23, 2018

I fail to receive OTP on my European phone number. Can you please assist me in fixing this issue?

It's very troubling to finish any online trasactions.

Date of incident: 17.08.2017 and 18.08.2017

Can you please provide me with an explanation of this recurring occurances?

Thanking you.

P

Pooja Vichare

from Mumbai, Maharashtra

May 23, 2018

I dont want this plan so cancel it

P

Parthiban Parthiban

from Delhi, Delhi

May 23, 2018

From my HDFC bank account, they debited Rs.59 two times without any my acceptance.They mentioned in passbook like 'STMT CHGS NET-MBL INCL '.They how deduct my money without my information.This is very annoying.

So please take action to HDFC bank, without my acceptance they detect my money.

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Address: Mumbai City, Maharashtra, 400064

Hello my name is malhar mhapankar having an hdfc bank credit card... For some unavoidable circumstances i missed my payments for which they charged me which was pretty fine. Later on they sent some collection agents to my house who behaved very badly with my family. I requested them that i will make the payment with all charges and everything but they started abusing and also started shouting... Keeping the families reputation in mind i made the payment of whatever amount they were asking me to... They also gave me threats and said will come again and again... I couldn't sleep and they harassed me and also abused... Plz read this and give me justice... As i am going through lot of stress because of them.

Jul 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 23, 2018

Updated by Malhar96 Plz do not disclose my name and contact details any further.

Verified Support

May 25, 2018

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: Surat, Gujarat, 395001

Hi,

I just found out that an amount of ₹ 58.88 was deducted from my account as of 19/05/2018. I want to know the reason for it.

Ref. No. Mir[protected].
. Dc intl pos txn markup+st[protected]
-mir[protected]

Here are my account details:
Account no: [protected]
Name: sejal rameshbhai thesiya
Bank: hdfc bank ltd
Ifsc code: hdfc0001008
Email : [protected]@gmail.com

Please reply fast.

Thanks
Sejal

Jun 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: Ghaziabad, Uttar Pradesh

Dear sir,
I have buy "godrej 1 ton 5 star (2017) split ac (Copper, gsc 12 sfzh 5 rwph, white)" on 23rd march 2018 from "amazon.in". At the time of booking order, an offer of "10% cash back on payment through hdfc bank debit/credit card" was shown at the home page of amazon.in. My product have delivered to me on 30th march 2018. But i have not received my cash back of 10% of order value till now. So, please do the needful asap.

My order number is "order #[protected]"
Mb. No. [protected] (Shyam nayan mishra)

Jun 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 412202

Website: adho eas rejeted

Have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to banyantree services limited with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

Jun 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that this ACH debit mandate request is toward mutual fund investment made by you using ET money app. If you wish to cancel the instruction, please refer your e-mail inbox download the ACH mandate form received from ET Money and submit the same at the nearest branch.

-Manoj
HDFC Bank Customer Assistance

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Address: 412202

Website: ADHO was rejeted

Dear customer mandate reference no: hdfc[protected] issued to banyantree services limited with value rs. 5000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

Jun 23, 2018

Complaint marked as Resolved

Verified Support

May 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that this ACH debit mandate request is toward mutual fund investment made by you using ET money app. If you wish to cancel the instruction, please refer your e-mail inbox download the ACH mandate form received from ET Money and submit the same to the nearest branch.

-Manoj
HDFC Bank Customer Assistance

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