HDFC Bank Complaints & Reviews

Dear team took a personal loan 56412469 where provided ecs debit instruction and cheque for authorizing the debit, received a message ecs enabled and requested the stop payment to avoid double debit from the account. Without any prior intimation levied charges for chq bounce 649/- never faced this problem any bank degrading my cibil need compensation for all my sufferings. No transparency, simply charging without evaluating the customer profile in the fast due to lack of technology, still getting mails that my loan amount is due after paying the installments also they harassing the customers uninterruptedly which will create mental pressure to us lead to unforeseen events. My humble request is please think twice or inform the customer about your hidden charges blindly putting on normal customers. Here i felt no fault on my side and knowingly you are disturbing my credit history. All the charges levied in my account which opened recently for loan convenience should be waived and inform me all the terms and condition of your terminology which are not understood by common citizens so that they take little care before taking loans in your bank.

Hdfc has deducted my money stating that i have not maintained minimum balance of 10, 000, how can they deduct 1414 at once all of a sudden. I am in need of this money, now i have maintained minimum balance but still this deduction. They have deducted 708 and 708 for 2 months amb chrg incl gst for apr2018. This is too much, please refund bank as i am maintaining minimum balance henceforth.

Hi,

I have been observing that when I provide the PIN at the point of sales in a petrol station and the CC statement has more than I purchased at the station.

HDFC bank issued the credit card mentioning that the surcharges will be reimbursed, which is not happening.

Example: On 08/05/18, I typed PIN for an amount of 500 at the station but in the statement it is 505. on 13/05/18, entered PIN for an amount of 200, it is charged as 211.8 in the statement.

Please take proper measures and provide benefits to the consumers to make digital India otherwise we will find the old path which seems beneficial ...

Thanks,
Rudra Prakash. S.

I have defaulted in personal loan repayment during this month. This is my first default in last 44 months. The repayment was due on 4th and they called me today. I told him I will pay on 29th. But they were adamant and told that they would visit office and call the references. Heavens would not fall if there is a delay of another 10 days. But the tone was quite aggressive which is really deplorable. Until last month, their representatives were disturbing me on almost everyday for enhancing he loan which was an intrusion on my privacy. They have also informed me that the interest rate charged is quite high. They have never intimated about me about the rate of interest and other charges. The documentation is done before sanction of
personal loan. I demand that the rate of interest must be reduced immediately and instalment refixed. Such odious phone calls should be stopped.
d

I have a hdfc credit card. It was issued when i was opened the account (2012). I thought everything will go smoth. I can use the card.
Two or three times i swiped the card and amount not greater then 3000/-
Unfortunately i didn't get any monthly statement & any message or call from hdfc to pay the amount.. I don't have any clue how much i have to pay

I called so many times to hdfc credit card call center. It's help less.
I visited the hdfc bank also (Ombr layout, dodda banaswadi, bangalore) they told only the saving account related queries will be solved here. Not the credit card.

Am ready to pay the amount and close the card. Please help me out.

I was holding hdfc credit card 4 years ago. On that card, there was some due amount of 2000/- on my credit card bill in year nov'14 and at the same time, i have 5000 bonus point (One point=50p). So, i asked customer care to redeem that bonus point for my bill payment, for that, they suggested me to send a courier with filled redemption application on chennai address and i sent it
Now when i check cibil score, it is reported as a defaulter.

Respected sir,
I b. Ramakrishna bearing hdfc credit card no [protected]. Yesterday i paid full due payment through hdfc bank ramanagar branch, visakhapatnam, ap. I paid the total amount of due 24089. I there request you to send me no objection certificate and remove in cibil report. Please send noc to my gmail address. My gmail is ramakrishnabhamidimarri028gmail.com.
Thanking you sir.

Hi sir,

I had a salary account with hdfc bank and i left that job in dec 2015, after that i went to my hometown due to some family emergency. Since form may 2016 i am not using that account and the bank people has been added the negative balance for non maintenance. Recently, one of my relative has credited 8000 in that mistakenly and later contacted me for a refund since it was my account. When i had contacted the customer care, he was very rude and said that these amount has been taken for the non maintenance charges and cannot be refunded. I had not opened that account with my wish, it was my previous companies salary account. Then how can i maintain a minimum balance in that account. 8ooo is not a small amount for a middle class people. Please help me what can i do to return his money back to him.

Hdfc personal loan collection agency is torturing & harassing me to the core. I have recorded & documented every conversation with different hdfc agents. The way of follow up has forced me to quit payment. They are abusing by using too much profanity. Agents are visiting my home at 8 p m in the night. I have clearly informed about my working hours and availability yet they are forcing me. If the same continues i may need to reach out to banking ombudsman. I don't want to mention the representative name & moreover most of the agent don't even tell their name during conversation

Hdfc credit card agent by hdfc bank, come to my office for new credit card issued by hdfc bank,
They collect my all documents after that i got
Application reference: xxxxxxxxx
Was in process till 20 days
And all type of verification done by hdfc bank like address on both home and office, mobile verification
And then i got an sms form hdfc bank that, "we have completed processing your credit app xxxxxxxxxxxxxxxx.

And on 14 may 2018 when i check status
It was disapproved
And remark : disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability
Click here for more information on the status of your application.

What the hell they waisting my time also collecting my document.
Kindly provide me reasons for this.
Because my credit score is good, my junior got theri credit card his salary is very less than me

Hi,

I have made a transaction with my hdfc debit card on 28th feb 2018 to book two tickets from redbus. But because of some reason the merchant itself cancelled the tickets. For which i was supposed to get the refund amount of 3204/-. Its been approx. 2 and half months, i didn't get any amount credited in my account. I talked to redbus also, and according to them the refund was initiated on 1st of march itself.
The below are the details provided by redbus to me in regards to this query-
Ticket number-tm3x14530687
Pg reference number[protected]
Refunded amount: rs.3204/-
Please help me to get the amount as soon as possible.

Thanks,
Mahima.

I have this card for many years, ([protected]) in the month of september 2017 i had purchased something from amazon and returned it immediately. I was told by amazon that the money shall be credited within 6 days and as this did not happen incurred a finance and late payment charge, which i paid.in the month of january i made a payment of 150000 to escort hospital and paid back 100000 immediately. As my father was admitted i was not going to office, my office had standing instructions to make the payments of all the bills. As no bill was received no payment was made. The following month i received a call from hdfc bank and immediately the 50000 was paid back. Now i have been charged with financial charges and late payment charges which i am unwilling to pay as no bill was received by my office. This is an unfair practice as when i asked for the pod, the bank offical refused. Now the collection agency is harassing me unnecessarily. I am left with no other option other than a legal one. When it was someone else's fault still i paid the charges (Amazon) but i am not paying unnecessary charges when the bank is at fault

Dear sir
Greetings,

This is shaike rintu, account holder in hdfc bank, pranay towers, lucknow. Yesterday morning between 9:15am to 9:29 am, (14/05/2018), 1 lakh rupees is withdrawn from my account without any acknowledgement, i neither gave any otp nor i disclosed my pin, my card was with me all the time, and i didnt received any call. Please i would request you to, forward this matter to the concerned authorities.

Thanks
Best regards
Shaike

Hi I got below message from jdfc bank I have made no such transaction seems to be a fraud to me please resolve it immediately

Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I withdraw money today at 07:01 pm usuing SBI ATM, jagat narayan road Gogaganj, lucknow transaction completed and withdrawn 10000 INR from my account but i did not receive money from machine. i complained in SBI customer care they suggested to contact to HDFC bank customer care, i have tried all given numbers of HDFC on google but mostly numbers are not working and they are not connecting to customer care. i fed up with this. i had to waste my all evening to resolve this issue. Why HDFC is not updating their correct numbers on google. i am very disappointed with this.

Hi,

I am Surakat Olatunji hamed
A/c No: [protected]
I received a debit alert of #60, 628.40K from my bank (Access Bank, Nigeria)by AMAZON MKTPLACE PMTS W WWW.AMAZON.COWAUS (Date "4th May 2018")
I am surprised as i did not order for any item for this debit.
Please check your records and make refund or i will institute legal action through Nigeria Embassy.
Surakat Olatunji Hamed.
the order no is:

Today was amount of 1899 debited from my account of hdfc bank in mumbai at cponeassis at 9:00pm, without any information or without informing me or without sending otp or phone call to me.
And atleast bank have to inform me before the transaction.

I have been charged with 7500 Rs though I didn't receive the card. I have suspended my card a year back clearing all the outstanding amount. But there is HDFC Ergo policy EMI which is not suspended automatically and got triggered. Now for three months monthly emi is 300 rupees I haven't paid the installment so after four months they claim total rupees of 7500 including late payment fees. When I call customer care and asked about the information they says they won't have any details for suspended card and to contact collection department. When I went to collection department these people claim they could only see the outstanding amount and don't have any other details. If I want my statement they asking to go to branch and pay Rs. 150 . I am getting multiple calls and also legal is initiated.

If my card is suspended, why bank has not given me the call about ERGO policy suspension. And also I am not aware that is activated on my card. I haven't received any messages till the outstanding bill is rupees 1500 surprising me. Customer care people said they won't care to call unless total outstanding becomes more than rupees 5000. I also logged complain in HDFC but no action is taken. Please help me, I haven't received the card itself still outstanding amount is charged.

I am being sent mail and contacted thru phone for payment of credit card .
I am not using any credit card for last 10 years.
Suddenly bank is approaching to pay 13000/- + amount for no reason.
Why now does it going to effect my credit rating.
Seems bank is taking (dis)advantage and no one is ready to reply where the purchases is done & why i need to pay.
Many a times bank issues credit card & start charging for renewal and levy charges on this. Many be wrong issue of card . Not able to get details.
Hdfc bank does give any reference to contact in such things.

Hi,
This is my Credit card application number-[protected]UK.
I did apply for hdfc credit card.After some wait period I received a mail saying to attach self attested itr documents and submit the same to the branch.By the way my CC application status showed disapproved since I got the mail.As per your request I submitted the above asked attachments to the bank so that they would send them to head office for verification.I have forwarded twice to the bank as they again said I need to send the attachment second time because the first copy was rejected again.Deeply disappointing despite of having a very healthy CIBIL score and owning a savings account with HDFC.Pity that you are lacking customers trust.Worst part is its 30days and still counting.