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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 961

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K
kalpana2018
from Lucknow, Uttar Pradesh
May 18, 2018
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Address: Lucknow, Uttar Pradesh, 226005
Website: PayUmoney

Payment of pm housing by sbi bank but amount 25050 not passed after paying from another bank, amount passed.
Complaining to fail amount in sbi, bank said that amount hdfc got it.
You are requested that you have received two payments on one pm housing form, so please send back a payment of (Sbi - [protected]igad).
Devashish
[protected]
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    rk0007
    from Bengaluru, Karnataka
    May 18, 2018
    Resolved
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    Resolved

    My transaction done on 28th april, amount debited but transaction has failed. I raised complain both sides but no response. I am at stucked situation now.

    Transaction id :[protected]at10ee6

    Merchant saying they haven't received and you are saying its successful. Then where has the money gone?

    Talked to merchant today again. But they are with same response. Also they have wrote a mail to you and you haven't replied to it yet.

    Please do the needful.
    Jun 26, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please mail us at [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line from your registered email id along with the details of the transaction and your account number for further assistance.

    -Anay
    HDFC Bank Customer Assistance
    Failed transaction in Tez but amount debited from account.
    Here are the details:
    1.ChequeReference no.:[protected]
    Date: 14th December 2017
    AND
    2.ChequeReference no.:[protected]
    Date: 18th December 2017
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      Pittala Swathi
      from Hyderabad, Telangana
      May 18, 2018
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      Address: Nalgonda, Andhra Pradesh, 508207
      Website: Google

      I am a HDFC bank credit card holder . The bank has auto debited Rs. 2489/- from my credit card number ending with 0318 without my concern on date:17/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2489/-
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        saxenavineet
        from Guwahati, Assam
        May 17, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        This is vineet kumar saxena, and my card number is [protected], i have a priority pass issued by your esteemed bank which i was using for accessing airport lounge as i am a frequent traveller. All of a sudden i came to know that all airport lounge usage is charged in domestic travel and it has been charged to me without my knowledge.
        1. I had some other credit card from your bank, and i was persuaded by your executive to take a regalia card and usp was lounge access that how i converted to this and i got priority pass. I am pretty sure that you must be having a recording of that, now once while selling you can call why not while coming up with new rule. (You can check when i converted to regalia and conversion was confirmed on phone)
        2. As all charges are notified by a sms or mail, as per the court ruling, than why not these charges ever been notified to customer that this much charge has been done on your card. This is sheer cheating as i don’t even come to know of that my card has been charged, this is a fraud and can be reported to the right agency.
        3. Also during my conversation with phone banking officer, i was told that all my lounge access charges will be waived off, and based on that assurance and i consulted the lady for same i made another transaction and bought a google pixel on emi, now i am paying interest and emi. This conversation was also on recorded line just before my last transaction on this card for google pixel. I fail to understand how you people can fool around and make money, and never expected of a bank of such repute.
        4. Even now i was planning to buy pro growth policy, and your executive was saying that charges will be waived off and i should go ahead and purchase the policy. This is ridiculous and absolute cheating
        I had done a transaction of approx 2.6 lac in march-2017, and i repaid in that amount in few months so while repaying the last balance i realised that my balance is higher than expected than i scrutinized the statement and got a shock that this fraud is happening on my card without being notified to me charges are levied for lounge usage.
        Now, i would request you to please let me know the total charges your bank has levied for lounge access, and would request for reversal of that charges. As i have stopped using the lounge once i came to know about charges being levied on customer without notifying. I am still flying at same frequency if any travel details needed i would provide you the same.
        Also i have not got the cash back on purchase of google pixel-2, please expedite the same also please reverse the charges so that i can continue to use the card as i am abstaining from this.
        Lastly, as a bank of high repute please get your call centre lines corrected, as it is impossible to get to those lines and if at all you get them it will get disconnect in between, i had tried numerous times and failed on number of times i am using[protected] & [protected] and had faced difficulties on both. More so the quality of phone banking officer is again questionable. I would request please try citi bank, standard chartered, or american express and feel the difference. This is just a feedback i am no one to comment on it.
        Jun 22, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 18, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

        -Manoj
        HDFC Bank Customer Assistance
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          P
          Poojasharma16
          from Samalkha, Haryana
          May 17, 2018
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          Address: 136118

          Sir/mam,
          I had received the call from [protected] saying that she is speaking from quicker. She’s is ensuring that she will provide me a job in HDFC bank ltd. she said me to deposit the amount of Rs.1850 as their consultation fees. After that i received the call from [protected] and this person asked me to deposit Rs. 6000 in his paytm account for the offer letter and ensuring that this is refundable. Now today i again received a call from a person saying that he is HR in HDFC saying to deposit Rs.10000 in his account for the opening of new bank account in my name. They had done fraud with me by using your company’s name. I request you to kindly help me in refund of my payment which i had deposited. Total amount of payment is Rs. 1850+6000=7850.00
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Arrya Stark
            from New Delhi, Delhi
            May 17, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110059

            I came to know that my saving account has been debited for rs. 121 on 16-may-18 towards adhoc stmt chgs incl gst, without any information. I don’t remember that I went to any branch for requesting any statement. When i reached to customer care they cant provide proper solution.
            Kindly clarify why i have been debited with the above said amount.
            Otherwise I will mail it to RBI
            Contact:-
            [protected]@gmail.com
            Jun 26, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 21, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken up the matter with concerned team and will respond to you on your registered email id in 3 working days

            -Manoj
            HDFC Bank Customer Assistance
            Jul 14, 2018
            Updated by Arrya Stark
            Thanks my problem has resolved successfully
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              N
              nitin minj
              from Jabalpur, Madhya Pradesh
              May 17, 2018
              Resolved
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              Resolved

              Address: Bhopal, Madhya Pradesh

              My hdfc credit card has been blocked and from past 3 months i am trying to unblock it but everu time i call customer care no one picks the phone and i want to unblock it at earliest since i have tried a lot of place to resolve my issur but banck officials says they dont deal with cresit cards and credit card official says get it done by customer care
              Jun 27, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 18, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your Card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                T
                Tushar Alate
                from Pune, Maharashtra
                May 17, 2018
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                Address: Akola, Maharashtra, 444505

                Dear team,
                I have got commitment from hdfc sec branch manager & officer rutuja for reversing of depository charges. Even they have committed for reducing trading charges if trading done more. I have done as per they guided & so much references for demat given which has closed already. Still no depository charges reversed nor trading charges reduced.

                I have waited more than a year for same.

                Regards
                Tushar alate
                [protected]
                HDFC Securities customer support has been notified about the posted complaint.
                depositories charges are handled by HDFC Bank Ltd., you may write to [protected]@hdfcbank.com & for trading concerns you may write to [protected]@hdfcsec.com or call at[protected]prefix local area code) they will revert you.
                Dear concern
                Please link to my demat client master file to nsdl statement software so that my details get corrected. I have been waiting correct detail since 2015.
                I have to summit 4 time my all details & document for active my opinion privilege but till now not active and Rajasthan costumer care representative very careless
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                  S
                  Sourabh92
                  from Indore, Madhya Pradesh
                  May 17, 2018
                  Resolved
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                  Resolved

                  I agree and accept that there is a delay in my card payment and i have not even made the minimum due as well due to some financial constraints but could you please take out the list of transactions i have made on my credit card ending with xxxx xxxx xxxx 8367 and the interest which i have paid on my credit card to hdfc bank in last 2 years? for just 1lakhs payment, you are treating your customer like a xxxxxxxxx (I can’t explain in words) and also this is not the first time i have seen this behavior from hdfc, this is the 5th time i have faced this kind of behavior. I know that hdfc is an reputated organization but due to this kind of behavior from collection department mainly from credit cards the organization’s reputation is getting spoiled and losing the customer faith on your bank. Please consider this from customer perspective and at least try to stop irritating the remaining customers especially who are in some bad financial situations. Definitely i will not recommend hdfc to anyone from now onwards either it is savings or loans or credit cards whatever it is.
                  May 18, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  we have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    soumendra2
                    from Jodhpur, Rajasthan
                    May 17, 2018
                    Resolved
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                    Resolved

                    Address: Jharsuguda, Odisha, 02266521000

                    Sir, one call ([protected]) from gurgana, delhi and mob no [protected] is coming from shine.com and shine e-learning, to do transaction on below id.

                    Proforma invoice given to do net banking transaction from a/c no-[protected]. He has told only registration fees for 6 months -4100. After that one by one verification invoice and link sent to do transaction.

                    Transaction no-in20180517_110404_152332-rs10, 529
                    In20180517_110391_151222- rs 6101
                    In20180517_110298_125356-rs 4100

                    Kindly immediate block this transaction or reverse immediately as a corporate customer.
                    Jun 19, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 17, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    HDFC Bank Does not charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving job offers; authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails / communication.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      D
                      dhurid
                      from Mumbai, Maharashtra
                      May 17, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400031

                      Dear sir/madam my name deepak shanker dhuri a/c no:[protected]
                      I require loan closure letter of this loan which are still reflecting in my sibil score, my loal account detail are given below please mail me the closure letter as early as possible & please update my sibil score.

                      Hdfc bank, personal loan account number:[protected]

                      Hdfc bank, personal loan account number:[protected]

                      Ownership
                      Jun 27, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 17, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        R
                        rajiv narula
                        from Delhi, Delhi
                        May 17, 2018
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                        Address: New Delhi, Delhi, 110070

                        My customer id is 74052659. Your are charging very high commission. My husbands a/c 403511 is being charged 0.35 and.03 commission and is was promised the same will be charged but your charging very high kindly reverse the amount. Also it was promised that there will not be any commission for first 5 lakhs of transaction as i have paid rs.1999 for demat charges. Kindly reverse the excess commission charged.
                        HDFC Securities customer support has been notified about the posted complaint.
                        Hi,

                        I too had paid said charges for opening an account & after expiry of said scheme i hv been charged as a regular brokerage as was informed by the Executive ... so in your case for any detailed clarification you shall check with them by contacting their customercare desk at[protected]prefix local std code) or write to [protected]@hdfcsec.com
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                          B
                          bkrs
                          from Varanasi, Uttar Pradesh
                          May 17, 2018
                          Resolved
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                          Resolved

                          Address: 208005

                          Dear sir,
                          With reference to above mentioned subject this is to inform you
                          That some one has done unauthorized cash withdrawal from my credit card on date 10.05.2017.

                          The detils are

                          Card holder name : brijesh kumar rastogi

                          Address : 171 / 12, vijay nagar, kanpur -208005

                          Card no. Cc :[protected]*725

                          Unauthorised cash withdrawl : total rs. 25000/- in 2 parts rs. 15000/- & rs.10000/-
                          Through paytm. On 10.05.2018
                          Kindly register my complaint and forward me your reference complaint no.
                          This is my humble request to look in to the matter & do the needful.

                          Brijesh kumagi rastogi

                          Mob. [protected]
                          Jun 27, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 18, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and request you to send the duly filled and signed dispute form to the below address to enable us assist accordingly. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            V
                            vick432
                            from Delhi, Delhi
                            May 17, 2018
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 12202

                            Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -7800 balance.
                            The bank converts my salary account converted into savings account & charged monthly.. Now its 7800 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                            I approach branch, but they behaved rudly & refuse to close account.
                            Plz juistice to me. 9000 is huge amount to me. What is the solution?
                            What is the action will take against this bank
                            Jun 29, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 19, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our Branch Official Ms. Vartika Agarwal has replied to you on email to address your queries and concerns. Please feel free to contact the branch official Mr. Prasanna Kumar Samal on email ID prasannakumar.[protected]@hdfcbank.com should you require any further assistance

                            -Manoj
                            HDFC Bank Customer Assistance
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                              bharat t.chavda
                              from Mumbai, Maharashtra
                              May 17, 2018
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                              Address: 380026

                              Re complaint
                              Bharat chavda hdfc bank se call samir ka (Agent) aaya tha loan ke bare mein 15/11/2017 me insurance ke again 43000 thousand ke insurance ke badle mein aapko 3 lakh ki loan milengi to hamne hdfc life insurance ki 43000 ki policy nikali

                              Bad me vikram rajput ka call aaya unho ne bataya ke tax bachane ke liye aur rbi ke rules ke regarding account verification karne ke liye dusri policy ki mang ki thi 30000 thousand ki to hamne vo bhi karvayi aur unhone bataya ki 72 hrs me aapko 330000 aapke ac me transfer ho jayega aaur uske bad sachin patel ka phone aya unhone kaha ke app ye karva dijiye apki lone ho jayegi 3 din me par abhi tak nato loan ki rupay aye na to vikram phone utha he agar me phone karta hu to uska koi banda phone uthatahe aur bolta he ke aya dubara phone mat karna yaha koi vikram nahihe aur sachinji pnone utha te nahi aur uthate he to badme call karta hu bol ke phone kat detehe

                              Plz help my to refund my many

                              Aapki hdfc life insurance se hame dhokha huaa he

                              My po. No.19789723/20164072
                              My name bharat chavda
                              My phone no. [protected]
                              My mail add. [protected]@gmail.com
                              Plz con. To me
                              HDFC Life customer support has been notified about the posted complaint.
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                                M
                                Malar24
                                from Bengaluru, Karnataka
                                May 17, 2018
                                Resolved
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                                Resolved

                                Cancellation of one assist membership
                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3087 without my concern on date: 22/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                Name :- malarvizhi wilson
                                Mobile no. :- [protected]
                                Credit card number ending :- 3087
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Hi,
                                I am getting unnecessary calls from bank everyday to take personal loan. My number is [protected]. I have registered in DND but still getting lot of calls.Everyday I get atleast 4 to 5 calls and hv told them slecifically not to call but still I get many calls everyday. It’s irritating now. Please STOP calling me .
                                ACH DEBIT mandate registered for rs 311610 in account no. for ICICIBANKLTDRAOG WITH UMRN NO.HDFC00000****
                                dont expect this from hdfc message
                                I have done a transaction worth 39376 with my HDFC Titanium Debit card on 26 April 2018.But I don't see any debit card points updated.When I check this online on HDFC bank website.
                                "Dear Customer

                                Greetings from OneAssist..!

                                We deeply regret for the inconvenience caused to you & appreciate your patience.

                                We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                Should you require any further assistance, please reach us at[protected].

                                Regards,

                                Sagar

                                Team OneAssist"
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                                  A
                                  Ashish Singh Singh
                                  from Dimapur, Assam
                                  May 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 826081
                                  Website: NA

                                  Sir,
                                  My name is ashish singh one of our client take a car loan and a agent of hdfc bank use my phone number as reference know the loan holder sweta rajput not paying bank loan. So, bank call me and threatening me if they pay them then bank will issue warrant and notice on me 2-3 times in a day they me a threatening call from different number. My whole family member are disturb with this activity. Sometime they call me as recovery agent and
                                  Advocate. I already told them that from last 1 yr we don't know about anything regarding the client the loan holder sweta rajput, because they just our online client, but they are still torching me. Pls listen the voice call in attachment below. Kindly help me pls...[protected].
                                  Jun 26, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 18, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret that we are unable to find the account details basis the information provided . We request you to write back to us with the following details to enable us to check and revert to you: Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  May 19, 2018
                                  Updated by Ashish Singh Singh
                                  Sir,
                                  I only know that loan person name is Sweta Rajput from the bank call he was just our client we are also getting 7000 due from them. Bank and loan holder husband Ajay kumar Rajput both use my number by saying no issue in future it's just for reference but yet I am getting threatening call from HDFC Bank . I want to now why they not call me at the time of loan why know. We are very disturb bank says me that there was a warrant on my name i charged for 138 act for cheque bounce and act 420 fraud. I want now do you have a cheque sign by me or a loan for my name if not why you people calling me sometime they saying me i sign on loan paper is it true then show me .
                                  Both are use my phone number, name and signature which is illegal as you you now. Know they are not speaking to my Advocate please short it out or sorry i have to take a legal action.
                                  i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
                                  i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
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                                    Ankit Creations
                                    from Gurgaon, Haryana
                                    May 17, 2018
                                    Resolved
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                                    Resolved

                                    I have credit card of your bank, and due to some reason i am not able to pay amount on time, but paying slowly. People from your department is threatening me, my family, and entering my house and work place.

                                    Now i am going to the police station and to my lawyer to lodge a complaint against your people under section 506 for harassment.

                                    You cannot threat people like this, and now i will teach you people a good lesson. I am not paying a single penny, and lodging all proofs of threat. I will tell you the result of threatening someone like this. Under rbl guidelines, you cannot threat customers. You # how can you even send personal text messages and threat this way. What do you think you will enter in my house in my absence, and will threat females. I will teach you law.

                                    My details ankit manocha
                                    Card number last digit -9986
                                    Contact number [protected]
                                    Jun 20, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 19, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your queries and you may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    May 20, 2018
                                    Updated by Ankit Creations
                                    Your executives from credit card department are sending me threatening message and calling me and my mother liar or fake promise makers. You ### how can you even send me such text messages. I have proof of all threats including text messages and call records, and definitely will lodge a complaint against you people nearby your area police station. My relative is a criminal lawyer in mumbai, forwarding all to him, and he will put section 506 on you under harassment act. When you people will be sent to the jail for three years, then you would realize what effects on the health it leaves. Becasue of you people my mother was in hospital, as you harrased her. i will show all medical bills to my lawyer. You wait and watch. I am not giving your money, do what you want to. You have no sense how to deal with the customer You ### you will go so low that you will threat and play with their life. Stop calling me and my family, u won;t get a single penny now.
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                                      dbsatpute
                                      from Mumbai, Maharashtra
                                      May 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Nagpur, Maharashtra, 440027

                                      I am a hdfc credit card holder. Today[protected], for the first time, i tried to make a payment and the transaction was declined twice by hdfc. After calling the customer care, i came to know that one assist plan is active on my card and there is an outstanding amount which is not paid by me, so hdfc has blocked my card. They have applied the plan for rs.[protected] about which i was completely unaware and now the outstanding has increased due to late fee/interest. I have not received any text message or calls regarding the payment. I do not want this service and need to refund the deductions done in its respect. I am disappointed by the customer service and information provided by the executives.

                                      Name: dharmavijay satpute
                                      Mobile: [protected]
                                      Card no: 4893 xxxx xxxx 7134
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      "Dear Customer

                                      Greetings from OneAssist..!

                                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                      Should you require any further assistance, please reach us at[protected].

                                      Regards,

                                      Sagar

                                      Team OneAssist"
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                                        Raficm
                                        from Chennai, Tamil Nadu
                                        May 16, 2018
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                                        Address: Kozhikode, Kerala

                                        I have purchased a new car with hdfc loan and all your services were looking good unless one. Our bank have charged rs 20000 extra for a gps system which they said is mandatory for getting loan. But now they are not giving any bill or details regarding that. At first the said àmt were 14000 . The price for the same product in the market is only below 8000. Our banj manager is behaving very rudely on this matter .pls have a rply regarding this as soon as possible with your policies regarding this
                                        HDFC Bank customer support has been notified about the posted complaint.
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