HDFC Bank Complaints & Reviews

Hi,

I am working in wipro pune location in phase 2 and contacted amir [protected] for creating era account but he told he is in village and gave number of another colleague [protected] kiran who was in wipro pune phase 1 and told he will surely come in 1 hour that is before 4 pm but he didn't turned up, so i have called him and he told he is busy in induction and will be there before 5 pm.

He nither came here nor picked up the call but when i called for the fifth time then he received the call and told he will not come and wait for monday in a very rude manner which is not acceptable.

Please look into this matter asap.

This is in regard to the debit card fraud which has recently happened with me. I am holding an account in hdfc (Number: [protected]) for past 5 years and have been a loyal customer for them. However, now when it comes to helping their customer in problem, i believe they donot even bother for that.

There have been two transactions from my account on the 24-apr-18, and the person who did the fraud took out 10, 000 and 6, 000 rupees in both the transactions. The card was in posession of mine at all times when the transactions were made, further there was no text or email received when these were being done.

I came to know about these transactions on the 10-may-18, when i spoke to a person in the hdfc kailash colony branch who apparently didn't respond to my complaint with interest, however he did tell me that it will take 2-3 days to check what exactly has happened. The communication between two o[censored]s didn't give me the satisfaction and consequently i called their ex-employee, who was earlier managing my account.
After speaking to their ex-employee, i got to know that it is a debot card cloning case and the money has been taken out from some axis bank atm.
This information was provided to me by their ex-employee who took 15 minutes to investigate this, however the person who is still working with the bank says that it will take 2-3 days to check what exactly has happened.

I would like the bank to take action against this fraud and teach their staff regarding client management.

My name is jayesh agrawal and i booked a bus ticket from dehradun to aligarh on 23rd march, 2018 from upsrtc website (upsrtconline.Co.In) of rs.953.00
i made a payment from phonepe application using hdfc payment gateway and the amount was also successfully deducted from my bank account but the ticket wasn't booked. I am attaching the screenshot of successful payment of rs.953.00 on phone pe application.

I contacted upsrtc first and they told me that the refund has been processed by the payment gateway. But till today i didnt receive any amount. I am also attaching the reply from upsrtc in which they send me the screenshot of the process refund.

I contacted phonepe then and they told me that the amount of rs. 953.00 was successfully credited to the beneficiary account i.E. Hdfc payment gateway. They told me to contact the payment gateway only.

I am attaching necessary screenshots of the issue and also the details of the ticket i was booking:-

passenger name:- jayesh agrawal
from:- dehradun (ddn)
to:- aligarh (alg)
bus type:- volvo
journey date:[protected]
bus time:- 19:00:00
transaction date:[protected]
amount:- rs 953.00
payment gateway: hdfc payment gateway
utr number:[protected]

07/05/2018 - paytm noida in - 1500.00
07/05/2018 - paytm noida in - 200.00
07/05/2018 - paytm noida in - 2000.00
07/05/2018 - paytm noida in - 1.00
07/05/2018 - paytm noida in - 3000.00
07/05/2018 - paytm noida in - 3000.00

Total amount is - 9701.00

All above transaction was done without my knowledge. Even i haven't received any sms or e-mail on my registered mobile no or e-mail. When transaction was done i was leaving in abroad. I always keep active my registered mobile no [protected] and e-mail id./201

Bank has given same helpline number for all issues but that automated number has no option to lodge a complaint. If we have any failed transaction, there no option to register that or take any information from.

I have a transaction from BHIM app approved but the receiver has not got any money. I have no idea where to report that. Have tried all phone numbers.

Dear team,

Being a preferred customer of hdfc bank,

I am using my account for last 3 and half years,

I am also using credit card form last 1 year 3 months & used card on payzaap, mobile bill & dish recharge

Now i am changed for 2500 rupee + i gst charges for annual fee of card

Every second day my rm name puja kumari dubey called me for service call & other bank products, they never told me about card charges & renewal fee, "but she call me for loan & offers on my card on every call"

Today i called her for the same issue, she is saying that she will not help me for this issue

Bank & other service team never mail or message me for my membership fee deduction,

I am not going to pay this amount, i want my amount back to my card on urgent basis, other wise i will raise this issue to md of bank,

Bec my rm & bank never inform me about membership fee,

Regrds
Suresh kumar
[protected]

Dear sir/mam

My name is manoj gupta having card no. 7443.
I was using card since jan 17 but because of financial issue i was not able to pay the amount on time last july 2017
I tried to settle the amount but because of increasing my total outstanding month on month i was unable to pay the amount
I request you to kindly stop or freeze my total outstanding so that i can pay my amount easily

Or
Give me concession on total outstanding and rest convert into emi
Card limit rs 57000

Total outstanding
July 17 rs 62869
Aug 17 rs 66921
Sep 17 rs. 71213
Oct 17 rs 68070
Nov 17 rs 72431
Dec 17 rs 73301
Jan 18 rs 78403
Feb 18 rs 83232
Mar 18 rs 88602
Except what i paid in settlement

There is a person name bhupinder singh [protected] calling me last two days and today he said he will eat my job or beaten me from someone

Request you to kindly do the needful

Regards
Manoj gupta

My fastag customer id is[protected] and wallet id is [protected]. As on 01/05/2018 i make an online transition with tax of rs.1000 regarding to recharge my fastag and same amount has been deducted into my account but till now i did not get it into my fastag card. You can check/find it with soft copy which is enclosed. So request you that kindly look into the matter, and for any disconnect please feel free to call to the below given contact details.

Mohit kumar rana
Cust id[protected]
Wallet id [protected]
Registered mobile [protected].

Thanks & regards,
Mohit kumar rana,
[protected],

Hi,
While paying airtel bill of rs 181.00 i used hdfc netbanking and experienced very slowness and finally the transaction failed but money did not reversed into my a/c. I talked to the customer care but they were not helpful and lastly i have post my grievance here to address. This is totally unacceptable as major bank like has such a bad net banking service and customer care as well. I have already attached a screenshot for your needful. Please acknowledge.

Thanks,
Chandan kumar
Hdfc a/c no. 21772697

Dear sir,
My brother took credit card and was unable to pay from 5 to 6 months however last month he paid min amount and asked for settlement, hdfc person illegally took out my telephone details and started harresing me and ggiving threatning calls. When asked for settlement amount by my brother they dnt call him for 20 days and now instead of calling my brother they called me and threated me and my family over phone today, is it as per rbi policy? Will be launching complaint against mr santosh from chandivali, mumbai for threating me and haresment and also breaching right to privacy

Cancellation of one assist membership
I am a hdfc bank credit card holder.
The bank has auto debited rs. 1399/- from my credit card number without my concern on date 9-5-18. I am not intrested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1399

Oneassist relationship number 4356222
Name - shankar singh kaira
Credit card number ending - 9164

Respected sir
I using hdfc credit card since may 2016 to till may 2018,
And i am paying monthly dues before the statement making date every month, but you are not considered monthly due amount which was played before the due date and you have been charged late fee amount since issuing the card. Kindly consider my payments as monthly due amounts and return to my credit card account. Similarly indusind bank also recovered but after requesting that bank returned late fee charges. So kindly considered and returned.

Regards
Vinod kumar pavada
[protected]/[protected]

At the time when economy was doing good and most of my selected mutual funds from aditya girls and l&t were doing good.

The # of master trust suggested me with absolute confidence to invest in hdfc mutual funds.
I had to redeem my funds to save my capital which has reduced from 3 lakhs to 2.76 lakhs, a sheer loss.

I take oath that i will never ever invest in hdtv mutual funds as hdfc fund managers are fools and not as intelligent as other fund managers and never trust on advisors of master trust.

I will publish anti hdfc and ant master trust blogs as i suffered losses in all hdfc funds suggested by master trust.

And will never in my life invest again trust hdtv mutual funds and master trust fund managers because they all are # and duffers.

Though i made losses but fund managers of hdfc and master trust ate out their incentives and commissions and salaries from funds of investors like us who were fooled by hdfc mutual funds.

Dear sir / madam,

I have received my fastag for car but not received welcome emailer as mentioned on bank website. As i have not received wallet id and customer id i am unable to create account and recharge the fastag.

I tried to call[protected] but no conversation starts, only call time counting continues without any voice.

Please help at earliest.

Hai hdfc,
What is the reason for charging this amount (1400/-). Your team don't even notified me on this. This is unfair, so please refund my amount asap.

08 may 2018 amb chrg incl gst for mar2018-mir[protected] mir[protected] 08 may 2018 708.00 84.10
08 may 2018 amb chrg incl gst for mir[protected] mir[protected] 446.50
This charge deduction without any information

Cin number: l65920mh1994plc080618 web address: [protected]@hdfcbank.com


Notification (Transmission) of original sent to swift (Ack)
Network delivery status : network ack
Priority/delivery : normal
Message input reference :[protected]hdfcinbbaxxx[protected]
— message header —
Swift input : fin 103 single customer credt transfer
Sender : hdfcinbbxxx
Hdfc bank limited
Mumbai in
Receiver : tdomcatttor
Toronto-dominion bank, the
Toronto ca
— message text —
20: sender's reference
040518rtt00524
23b: bank operation code
Cred
32a: val dte/curr/interbnk settld amt
Date : 04 may 2018
Currency : cad (Canadian dollar)
Amount : #1100, 00#
50k: ordering customer-name & address
/[protected]
Balbir singh narang
H no 2369 sector 23c chandigarh ind
Ia
52a: ordering institution - fi bic
Hdfcinbb
Hdfc bank limited
Mumbai in
57d: account with inst - name & addr
//cc[protected]
Royal bank of canada
200 bay st-main flr toronto on m5j2
J5
Canada
59: beneficiary customer-name & addr
/5133863
Jaspreet narang
1274 sandpiper road oakville canada
L6m3v[protected] canada
Canada
70: remittance information
Maintenance
71a: details of charges
Our
=
End of advice
=
Institution code not correct it should be //cc[protected] probably is the reason. Will u pl get it corrected?

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 23321 without my concern on date:10/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4355184
Name :- arun k geever
Credit card number ending :- 3321

I don't want to use my hdfc account before 2 years it opened by my company as a salary account then i lefted the job then i did not used that account but now they are calling me everyday to pay that amount and they say it'll affect my cbill record 😂😂 first of all this is not loan and second according to rbi no bank can do balance in negative so please solve it.my bank home branch is in noida sec18 near atta market please contact me personally

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1300/- from my credit card number ending with 6761 without my concern on date:09/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 4355354
Name :- pratap kumar nayak
Mobile no. :- [protected]
Credit card number ending :- 6761

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1399/- from my credit card for one assist plan, this is really bad how can you make such kind of transactions without my knowledge and hence i request to deactivate one assist plan and refund money back in my account as soon as possible. And please ensure not to repeat such activity in future.