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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 958

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S
swati.tech09
from Pune, Maharashtra
May 22, 2018
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Address: Mumbai City, Maharashtra, 400068

Agent has asked us to give another cheque saying some mistake in first cheque we gave him while applying the home loan.

Agent has deposit both the cheques without our knowledge and amount deducted twice.

This wasn't told to me and i got to know after 10 days while checking my bank statement. Its been 15 days no one has responded and even call us.

While it was taking loan from bank i was getting 10 calls daily and now no one bother to return my money back.

Please take a strict action.

Call me for more details on [protected].

Thanks,
Jun 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance
May 23, 2018
Updated by swati.tech09
I have already posted no update ..can you please ask them to do faster ?
Verified Support
May 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
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    R
    rahul thunga
    from Banposh, Odisha
    May 22, 2018
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    Address: Hyderabad, Andhra Pradesh

    Hello team,

    I want to have the settlement with my hdfc bank credit card with the lowest amount. May i know the process. Someone came with police to our home saying that we will lodge a complaint against me. May i know the process on how to go for the settlement. Now i need to go for the settlement without any case. Can you provide the information.

    Thanks and regards.

    Rahul thunga.

    [protected]
    Jun 23, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    With reference to your query on settlement of your credit card account, we request you to contact our Debt Manager at[protected]/49187504 and they shall assist you.

    -Anay
    HDFC Bank Customer Assistance
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      C
      Chiranjeev Singh Jansu
      May 22, 2018
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 400703
      Website: hdfc.com

      Today a person came. To my home he gave the phone to some lady from. Branch.
      She was talking very very badly.. That bank ka. Paise khate ho
      .. I am. Jobless. Is this the way to talk to someone?? Hdfc didnt expected this from you. She was a #, dont even know. How to talk.. Told her will. Make payment tommorrow.. She is. Like do it today i dnt knw. Hdfc sucks
      Jul 5, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      This is not the kind of experience we would want you to have. Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        A
        Abhilash Thakur
        from Delhi, Delhi
        May 22, 2018
        Resolved
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        Resolved

        credit card payment not reflected

        Address: 110092

        My credit card due date is 4th of every month. I paid my dues on 3rd may in cash 44k at your branch in laxmi nagar branch near to v3s mall. Till then my dues not clear and amount not credited in my credit card. App showing still payment pending. Receiving call and message for dues. Raised number of times call on customer care and mails to number of your mail i'd. But still the problem not resolved.
        Visited your branch since 4th may,...
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        J
        jkaur_13
        from Kanpur, Uttar Pradesh
        May 22, 2018
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        Address: Indore, Madhya Pradesh

        Dear sir/ma'am,

        This is regarding against your employee manmeet singh grover. Have got married with his brother (Satveer singh grover) who is working with kotak mahindra bank. All family treated me very badly including manmeet singh grover. Within 26 days they started torturing me like anything. Have mentioned briefly also attached a copy of fir pls have a look and i have request to you please get into this n resolve it i'll be highly thankful to you.

        Thanks n regards
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Amol S Choughule
          from Delhi, Delhi
          May 22, 2018
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          Resolved

          Address: Thane, Maharashtra, 421306
          Website: www.hdfcbank.com

          I got 1 email regarding credit card statement, but i don't have any credit card with me, for this reason i have been trying to connect phone banking. It did not connect even after trying for multiple times.

          I am trying to redeem my cashback points but its showing -623 points. And now i don't know how my points can be in minus. Due to this i am unable to redeem my cashback points too. They would charge 750 annual fees for my card but here they are careless about the problems customers are facing.
          Jun 22, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 22, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to forward us the email that you have received and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            A
            Arush Gupta
            from Delhi, Delhi
            May 22, 2018
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            Address: Faridabad, Haryana, 121001

            Claim denied by company on false surveyor claims. My car met with an accident & lying with bohra hyundai faridabad from last 2 weeks. Last month i ported to hdfc co. From united insurance but did not know that this company is fake. Please get my claim solved as i am harassed by its surveyors & comapny a lot.

            Claim no. C[protected]
            Policy no. [protected] 000

            Regards
            Arush gupta
            [protected]
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
            May 23, 2018
            Updated by Arush Gupta
            Main issue is that i did not offer anything to surveyor that's why a false report done by surveyor
            They have duped the Senior citizen with false promises and giving an absolute different insurance from what discussed... And now nobody is responding back to our requests... They have provided an investment plan to a 73 year old person explaining its health insurance.. with Fraudulent means... Please get our insurance cancelled...
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              F
              Feroze Mohamed
              from Mumbai, Maharashtra
              May 22, 2018
              Resolved
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              Resolved

              Hi,

              I purchased an apple ipad on 10th february under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

              My friends and colleagues also purchased the same and are facing the same issues. Tried email the customer care, but the emails bounce back.

              Its been more than 90 days and the cashback is not credited.
              Under this scheme it was mandatory for the buyer to opt for 6 months emi.

              Purchased the ipad in croma retail hyderabad.

              ​date of purchase : 10th feb 2018
              Store : croma retail, punjagutta, hyderabad

              News article:

              https://www.digit.in/general/apple-hdfc-bank-valentines-day-offer-cashback-of-up...

              "apple has partnered with hdfc bank to offer cashback o[censored]p to rs 10, 000 on select iphones, ipads and macbook models, as a part of its valentine’s day promotion. The istore website has listed the offers and it should be noted that to be eligible for it, buyers need to purchase the apple devices using an hdfc bank debit card, credit card or consumer durable loans, and it will only be eligible at authorised offline apple re-sellers till february 14.

              The purchase of the apple products should be made with hdfc bank easyemi scheme on pine labs payment terminals for credit card emi and debit card emi, or else one won’t be eligible for the cashback. Additionally, the offer is not applicable on hdfc bank corporate cards."
              May 23, 2018
              Complaint marked as Resolved 
              Indeed the Cashback has been credited, but clearly there was a huge miscommunication. The cashback was supposed to be credited within 90 days and the cashback was credited post 90 days of purchase. The real frustration however was when we called customer care they denied having any such offers. While some of my colleagues were told the Offer was only for NON EMI purchases. These misinformation lead to panic. I am relieved that the amount is credited.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to confirm that Rs 10, 000.00 cashback has been credited to your credit card on 19/05/2018. The same shall reflect in next billing statement.

              -Manoj
              HDFC Bank Customer Assistance
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                T
                tarunnmittal
                from Noida, Uttar Pradesh
                May 22, 2018
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                Address: Ghaziabad, Uttar Pradesh, 201012

                Hi,

                I activate the one assist plan by hdfc bank credit card services few years back and now i want to deactivate the plan. But there is no way i can do that, i ask hdfc to cancel auto debit then they ask me to communicate with one assist too.

                When i communicate with one assist they are not listening for cancellation request. I called them on 21 may, 2018 8:50 am then they said since your auto debit request is in progress please request after '48 working hours'. Then i called 22 may, 2018 9:05 am for same so again they give me same reply that call after 48 hours. Even though 1 day already passed their deadline time did not changed. I even asked when this 48 hour deadline complete they give me 6 june. Then i asked by what calculation 48 working hour complete on 6 june then he clearly said "i will not deactivate your account". He keep says this line multiple times too me.

                I asked from one assist customer care representative what if i cancel my credit card then they told me we will charge from your account. This means there is no way i can cancel this subscription.

                This is a hdfc scam, they keep in touch with their customer when they want to activate service but they keep their hand out during deactivate service.

                I have booked the complaint no. [protected] for cancellation request to hdfc but as per their custom care representative it seems it can not be done by hdfc.

                Now in order to cancel this auto debit service or scam, i may have to cancel my debit card and close my hdfc account so that the company won't able to charge any money.

                Name: tarun mittal
                Cc no: xxxx xxxx xxxx 0902
                Email id: [protected]@gmail.com
                One way assist membership id: [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Krishnangg
                  from Bengaluru, Karnataka
                  May 22, 2018
                  Resolved
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                  Resolved

                  H team,
                  I have applied for loan and i have received message on 21-may-2018 like
                  "your personal loan application a/c no.57499878 is approved for rs.80000, 60months, 15.5%p. A.
                  Sorry to inform you, i have unfortunately lost my job hence i will not be able to repay the loan.
                  Could you please cancel my loan as soon as possible.
                  Loan status:amount is yet to get disburshed
                  Before it get disbursed, could you please cancel the loan.
                  Highly appreciate your help on this.
                  If you are not the concerned team, can you please route this to loan team urgently.
                  Regards
                  Krishnan g
                  [protected]
                  [protected]
                  Krishna. [protected]@gmail.com
                  [protected]@yahoo.co.in
                  Jun 23, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 23, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    S
                    srinivasgurlinka
                    from Hyderabad, Telangana
                    May 22, 2018
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500033

                    Hi team,

                    I was doing online transaction to muthoot app and my transaction was failed twice, but my amount has been deducted twice (19419.52 +19419.52) with a total of 38839.04. My account details are:

                    Savings account no.: [protected]

                    Reference number:[protected] and[protected]

                    Please resolve the query asap.

                    My details:

                    Name: g. Srinivas rao
                    Registered mail: [protected]@gmail.com
                    Savings account no.: [protected], yellareddy guda, srinagar colony road, hyderabad.
                    Jun 4, 2018
                    Complaint marked as Resolved 
                    Good effort by HDFC team to make the effort to get the money back refunded.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 22, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Our team has responded to your email today vide ref id[protected]. Please check your email inbox and rever to our e-mail in case of any pending issue.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      N
                      Nikhil.Waghmare.me
                      from Pune, Maharashtra
                      May 21, 2018
                      Resolved
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                      Resolved

                      Address: 411006
                      Website: Www.hdfcnetbanking.net

                      I have received a text msg from hdfc saying

                      Dear customer mandate reference no: hdfc[protected]xxxxx issued to banayantree services limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                      I haven’t applied for any such thing, when i called phone banking, they did not even listen and disconnected the call. Awful customer service. Hdfc is worst, disgusting
                      Jun 22, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 22, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We confirm that this ACH debit mandate request is toward mutual fund investment made by you using ET money app. If you wish to cancel the instruction, please refer your e-mail inbox download the ACH mandate form received from ET Money and submit the same at the nearest branch.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        bobby billa
                        from Kakinada, Andhra Pradesh
                        May 21, 2018
                        Resolved
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                        Address: East Godavari, Andhra Pradesh, 533001

                        Please note that i applied for HDFC Credit Card . I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards B Subramanya ganesh Billakurthy Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                        Jun 29, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 23, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          Skyland OZO
                          from Delhi, Delhi
                          May 21, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110062

                          Dear sir

                          Credit card no [protected]

                          We are submitting our dispute form again as the amount got credited by you on 7.11.2017 by rs 16978.00

                          You have debited the same again after confirmation from tata sky that they got only one payment of rs 16978.00 dtd 14.10.2017

                          Irrespective of our various reminders, reqeusts you have not credited the same

                          Now it is our humble request to reverse the same as 8 months have taken by you to investigae the case which is very strange

                          Thanks for???

                          Ramesh kumar suneja

                          [protected]
                          Jun 27, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                          -Manoj
                          HDFC Bank Customer Assistance
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                            H
                            harshit jayeshbhai devani
                            from Ahmedabad, Gujarat
                            May 21, 2018
                            Resolved
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                            Resolved

                            Address: Junagadh, Gujarat

                            Dear sir i am jayendra devani and i have your bank credit card and i use it regularly and in last bill i have charged 1080 rupees as finance charges and this cgarges is late payment fees but sir i am soory for late payment but it's reason is that i am out of city that day sir i request to you that plz give me refund of 1080 Please sir get me refund of my finance charges
                            Jun 29, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 22, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that in the event of non receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. However, owing to your relationship with the bank we have arranged to reverse the finance charge of Rs 1080.42 levied in your statement dated 19/04/2018 We wish to inform that the corresponding GST remains payable. On successful reversal the reversed transaction shall reflect in the next billing statement.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              K
                              kumarkar
                              from Manuguru, Telangana
                              May 21, 2018
                              Resolved
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                              Resolved

                              I am hdfc credit card holder. The bank has auto debited rs 2800 from my credit card number ending with 8202 with out any my concern on date19/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount rs 2800.

                              One assist relationship number: 965228
                              Name: m deepak raj
                              Mobile no. [protected]
                              Credit card number ending : 8202
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              On 8th may you have deducted 708 and 354 rupees.why this charged applied to me without any notice? send my money back.
                              Dear Deepak,

                              Greetings from OneAssist..!

                              We are sorry to hear about your experience and regret the inconvenience caused to you.

                              We have forwarded your details to our team and they will get in touch with you shortly for the same.

                              We appreciate your patience in the interim.

                              Regards

                              Brij,

                              Team OneAssist.
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                                M
                                Mukeshsaini0716
                                from Lachhmangarh Sikar, Rajasthan
                                May 21, 2018
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                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1188 without my concern on date:14/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                                Oneassist relationship number :4422506
                                Name :- mukesh kumar saini
                                Mobile no. :- [protected]
                                Credit card number ending :- 1188
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  C
                                  Charanjeet Grewal
                                  from Bareilly, Uttar Pradesh
                                  May 21, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mansa, Punjab, 151504

                                  Within a day (19.05.2018) 3 times (Rs 29.50, rs 29.50, rs 29.50) amount deducted. Why?
                                  Here are the narrations:
                                  . Nwd decchg 13-05-18 cardend[protected]mir[protected]
                                  . Nwd decchg 13-05-18 cardend[protected]mir[protected]
                                  . Nwd decchg 13-05-18 cardend[protected]mir[protected]
                                  Kindly give the reason for deduction?

                                  Regards
                                  Charanjeet grewal
                                  Jun 28, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 21, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds in your account, the charges of Rs. 25.00 per transaction plus GST are levied. As per our records, such declined transaction was attempted thrice on May 13, 2018 for which these charges of Rs. 29.50 were levied to you for each declined transaction on May 19, 2018. Please visit the URL below to know the fees and charges applicable to your account: https://goo.gl/AMhpR3.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Dear team,

                                  The Hdfc Atm is in the worst condition like no proper door handle, no AC working, no neatness.

                                  Location: TVS NAGAR, HOSUR-635110
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                                    M
                                    Manjit Malakar
                                    from Kolkata, West Bengal
                                    May 21, 2018
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                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1648. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                    Oneassist relationship number : 2106903
                                    Name :- manjit malakar
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 1648
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    "Dear Customer

                                    Greetings from OneAssist...!

                                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3188396 & the refund will get processed in 7 working days.

                                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                    Regards

                                    Sagar

                                    (Team OneAssist)
                                    "
                                    Please deactivate One Assist Account. I don't want to pay for it.
                                    Membership Id: [protected]
                                    Dear Customer

                                    Greetings from OneAssist..!

                                    We deeply regret for the inconvenience caused to you & appreciate your patience.

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                                    Respected sir,
                                    My self Gopalji kanu. I am employee of hdfc bank my emp id is:163460 at Tinsukia branch, Tinsukia assam. I resign from date 8 Feb, 2017 but i have not receive my due salary.
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                                      Sreenivask1986
                                      from Bengaluru, Karnataka
                                      May 21, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560087

                                      I was having one salary account in hdfc.. Which further converted to savings account and hdfc bank is leaving charges on in operative account which is against rbi mandates.
                                      My customer id is 70352300
                                      I thought of closing this account but
                                      I have tax saving fd linked to this account so the bank people saying we cannot close this account for 5 years.

                                      That means whether they will be charging for continuously 5 years for not maintaining the min balance..??

                                      I was not aware of this auto conversion of product without customer intimation..??

                                      Please help me with this..??

                                      I was having salary bank accounts.. No bank has done this changes apart from hdfc..

                                      Hdfc bank cheating its cutomers by charging money on inoperative bank accounts..

                                      I am raising this concerns.. Because everyone should aware of hdfc bank.

                                      Thanks,
                                      Sreenivas
                                      [protected]
                                      Jun 23, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 22, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand that our branch official Mr. Soumyadeep Gogoi has responded to you through email on May 22, 2018. Please check your email inbox and revert to him in case of any pending issue.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Cancellation of One Assist Membership
                                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6088 without my concern on date:10/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                                      "Dear Customer

                                      Greetings from OneAssist..!

                                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                      Should you require any further assistance, please reach us at[protected].

                                      Regards,

                                      Sagar

                                      Team OneAssist"
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