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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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HDFC Bank reviews & complaints page 958

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D
dhurid
from Mumbai, Maharashtra
May 17, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400031

Dear sir/madam my name deepak shanker dhuri a/c no:[protected]
I require loan closure letter of this loan which are still reflecting in my sibil score, my loal account detail are given below please mail me the closure letter as early as possible & please update my sibil score.

Hdfc bank, personal loan account number:[protected]

Hdfc bank, personal loan account number:[protected]

Ownership
Jun 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    R
    rajiv narula
    from Delhi, Delhi
    May 17, 2018
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    Address: New Delhi, Delhi, 110070

    My customer id is 74052659. Your are charging very high commission. My husbands a/c 403511 is being charged 0.35 and.03 commission and is was promised the same will be charged but your charging very high kindly reverse the amount. Also it was promised that there will not be any commission for first 5 lakhs of transaction as i have paid rs.1999 for demat charges. Kindly reverse the excess commission charged.
    HDFC Securities customer support has been notified about the posted complaint.
    Hi,

    I too had paid said charges for opening an account & after expiry of said scheme i hv been charged as a regular brokerage as was informed by the Executive ... so in your case for any detailed clarification you shall check with them by contacting their customercare desk at[protected]prefix local std code) or write to [protected]@hdfcsec.com
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      B
      bkrs
      from Varanasi, Uttar Pradesh
      May 17, 2018
      Resolved
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      Resolved

      Address: 208005

      Dear sir,
      With reference to above mentioned subject this is to inform you
      That some one has done unauthorized cash withdrawal from my credit card on date 10.05.2017.

      The detils are

      Card holder name : brijesh kumar rastogi

      Address : 171 / 12, vijay nagar, kanpur -208005

      Card no. Cc :[protected]*725

      Unauthorised cash withdrawl : total rs. 25000/- in 2 parts rs. 15000/- & rs.10000/-
      Through paytm. On 10.05.2018
      Kindly register my complaint and forward me your reference complaint no.
      This is my humble request to look in to the matter & do the needful.

      Brijesh kumagi rastogi

      Mob. [protected]
      Jun 27, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and request you to send the duly filled and signed dispute form to the below address to enable us assist accordingly. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

      -Manoj
      HDFC Bank Customer Assistance
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        V
        vick432
        from Delhi, Delhi
        May 17, 2018
        Resolved
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        Resolved

        Address: Gurgaon, Haryana, 12202

        Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -7800 balance.
        The bank converts my salary account converted into savings account & charged monthly.. Now its 7800 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
        I approach branch, but they behaved rudly & refuse to close account.
        Plz juistice to me. 9000 is huge amount to me. What is the solution?
        What is the action will take against this bank
        Jun 29, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our Branch Official Ms. Vartika Agarwal has replied to you on email to address your queries and concerns. Please feel free to contact the branch official Mr. Prasanna Kumar Samal on email ID prasannakumar.[protected]@hdfcbank.com should you require any further assistance

        -Manoj
        HDFC Bank Customer Assistance
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          B
          bharat t.chavda
          from Mumbai, Maharashtra
          May 17, 2018
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          Address: 380026

          Re complaint
          Bharat chavda hdfc bank se call samir ka (Agent) aaya tha loan ke bare mein 15/11/2017 me insurance ke again 43000 thousand ke insurance ke badle mein aapko 3 lakh ki loan milengi to hamne hdfc life insurance ki 43000 ki policy nikali

          Bad me vikram rajput ka call aaya unho ne bataya ke tax bachane ke liye aur rbi ke rules ke regarding account verification karne ke liye dusri policy ki mang ki thi 30000 thousand ki to hamne vo bhi karvayi aur unhone bataya ki 72 hrs me aapko 330000 aapke ac me transfer ho jayega aaur uske bad sachin patel ka phone aya unhone kaha ke app ye karva dijiye apki lone ho jayegi 3 din me par abhi tak nato loan ki rupay aye na to vikram phone utha he agar me phone karta hu to uska koi banda phone uthatahe aur bolta he ke aya dubara phone mat karna yaha koi vikram nahihe aur sachinji pnone utha te nahi aur uthate he to badme call karta hu bol ke phone kat detehe

          Plz help my to refund my many

          Aapki hdfc life insurance se hame dhokha huaa he

          My po. No.19789723/20164072
          My name bharat chavda
          My phone no. [protected]
          My mail add. [protected]@gmail.com
          Plz con. To me
          HDFC Life customer support has been notified about the posted complaint.
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            M
            Malar24
            from Bengaluru, Karnataka
            May 17, 2018
            Resolved
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            Resolved

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3087 without my concern on date: 22/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

            Name :- malarvizhi wilson
            Mobile no. :- [protected]
            Credit card number ending :- 3087
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Hi,
            I am getting unnecessary calls from bank everyday to take personal loan. My number is [protected]. I have registered in DND but still getting lot of calls.Everyday I get atleast 4 to 5 calls and hv told them slecifically not to call but still I get many calls everyday. It’s irritating now. Please STOP calling me .
            ACH DEBIT mandate registered for rs 311610 in account no. for ICICIBANKLTDRAOG WITH UMRN NO.HDFC00000****
            dont expect this from hdfc message
            I have done a transaction worth 39376 with my HDFC Titanium Debit card on 26 April 2018.But I don't see any debit card points updated.When I check this online on HDFC bank website.
            "Dear Customer

            Greetings from OneAssist..!

            We deeply regret for the inconvenience caused to you & appreciate your patience.

            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

            Should you require any further assistance, please reach us at[protected].

            Regards,

            Sagar

            Team OneAssist"
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              A
              Ashish Singh Singh
              from Dimapur, Assam
              May 17, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 826081
              Website: NA

              Sir,
              My name is ashish singh one of our client take a car loan and a agent of hdfc bank use my phone number as reference know the loan holder sweta rajput not paying bank loan. So, bank call me and threatening me if they pay them then bank will issue warrant and notice on me 2-3 times in a day they me a threatening call from different number. My whole family member are disturb with this activity. Sometime they call me as recovery agent and
              Advocate. I already told them that from last 1 yr we don't know about anything regarding the client the loan holder sweta rajput, because they just our online client, but they are still torching me. Pls listen the voice call in attachment below. Kindly help me pls...[protected].
              Jun 26, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 18, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret that we are unable to find the account details basis the information provided . We request you to write back to us with the following details to enable us to check and revert to you: Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan taken from HDFC Bank Ltd. OR Centurian Bank of Punjab Ltd. Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

              -Manoj
              HDFC Bank Customer Assistance
              May 19, 2018
              Updated by Ashish Singh Singh
              Sir,
              I only know that loan person name is Sweta Rajput from the bank call he was just our client we are also getting 7000 due from them. Bank and loan holder husband Ajay kumar Rajput both use my number by saying no issue in future it's just for reference but yet I am getting threatening call from HDFC Bank . I want to now why they not call me at the time of loan why know. We are very disturb bank says me that there was a warrant on my name i charged for 138 act for cheque bounce and act 420 fraud. I want now do you have a cheque sign by me or a loan for my name if not why you people calling me sometime they saying me i sign on loan paper is it true then show me .
              Both are use my phone number, name and signature which is illegal as you you now. Know they are not speaking to my Advocate please short it out or sorry i have to take a legal action.
              i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
              i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
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                A
                Ankit Creations
                from Gurgaon, Haryana
                May 17, 2018
                Resolved
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                Resolved

                I have credit card of your bank, and due to some reason i am not able to pay amount on time, but paying slowly. People from your department is threatening me, my family, and entering my house and work place.

                Now i am going to the police station and to my lawyer to lodge a complaint against your people under section 506 for harassment.

                You cannot threat people like this, and now i will teach you people a good lesson. I am not paying a single penny, and lodging all proofs of threat. I will tell you the result of threatening someone like this. Under rbl guidelines, you cannot threat customers. You # how can you even send personal text messages and threat this way. What do you think you will enter in my house in my absence, and will threat females. I will teach you law.

                My details ankit manocha
                Card number last digit -9986
                Contact number [protected]
                Jun 20, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 19, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your queries and you may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                -Manoj
                HDFC Bank Customer Assistance
                May 20, 2018
                Updated by Ankit Creations
                Your executives from credit card department are sending me threatening message and calling me and my mother liar or fake promise makers. You ### how can you even send me such text messages. I have proof of all threats including text messages and call records, and definitely will lodge a complaint against you people nearby your area police station. My relative is a criminal lawyer in mumbai, forwarding all to him, and he will put section 506 on you under harassment act. When you people will be sent to the jail for three years, then you would realize what effects on the health it leaves. Becasue of you people my mother was in hospital, as you harrased her. i will show all medical bills to my lawyer. You wait and watch. I am not giving your money, do what you want to. You have no sense how to deal with the customer You ### you will go so low that you will threat and play with their life. Stop calling me and my family, u won;t get a single penny now.
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                  D
                  dbsatpute
                  from Mumbai, Maharashtra
                  May 17, 2018
                  Resolved
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                  Resolved

                  Address: Nagpur, Maharashtra, 440027

                  I am a hdfc credit card holder. Today[protected], for the first time, i tried to make a payment and the transaction was declined twice by hdfc. After calling the customer care, i came to know that one assist plan is active on my card and there is an outstanding amount which is not paid by me, so hdfc has blocked my card. They have applied the plan for rs.[protected] about which i was completely unaware and now the outstanding has increased due to late fee/interest. I have not received any text message or calls regarding the payment. I do not want this service and need to refund the deductions done in its respect. I am disappointed by the customer service and information provided by the executives.

                  Name: dharmavijay satpute
                  Mobile: [protected]
                  Card no: 4893 xxxx xxxx 7134
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  "Dear Customer

                  Greetings from OneAssist..!

                  We deeply regret for the inconvenience caused to you & appreciate your patience.

                  We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                  Should you require any further assistance, please reach us at[protected].

                  Regards,

                  Sagar

                  Team OneAssist"
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                    R
                    Raficm
                    from Chennai, Tamil Nadu
                    May 16, 2018
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                    Address: Kozhikode, Kerala

                    I have purchased a new car with hdfc loan and all your services were looking good unless one. Our bank have charged rs 20000 extra for a gps system which they said is mandatory for getting loan. But now they are not giving any bill or details regarding that. At first the said àmt were 14000 . The price for the same product in the market is only below 8000. Our banj manager is behaving very rudely on this matter .pls have a rply regarding this as soon as possible with your policies regarding this
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Darshana Kulkarni
                      from Bengaluru, Karnataka
                      May 16, 2018
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                      We did a transaction of 1499 at planet fashion, 4th block, jayanagara, bengaluru on[protected]. But payment failed and amount debited. It is four days still amount is not credited. We tried calling customer care but not connecting and shop people are telling to contact bank. I have attached failed transaction receipt. Please credit failed amount soon.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Manisha Giri
                        from Madurai, Tamil Nadu
                        May 16, 2018
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                        Address: 600097

                        I have had a sudden deduction from my HDFC bank account on the name of some debit return charges. It will be of much help if the bank can understand the genuine concerns and allow enough time to its account holder I have been out of job and managing it with great difficulties and on top of that, I find money being debited twice from my account (Rs. 885 once and Rs. 413 the second time) in only one day. i don't understand how is that a bank's problem. I request bank to reverse those charges as they were insane and without any notice. doesn't the bank think that it's two high a charge for a genuine suffering of an individual who have an account with them. highly disregardful on the bank's side.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          M Kamruddin Khan
                          from Vinukonda, Andhra Pradesh
                          May 16, 2018
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                          Address: 110093

                          I have account in your hdfc bank and i have credit card also. I am facing some issues that I can't add money in my paytm wallet its show (You have exceeded monthly limit to add money using Credit card, please use debit card or UPI to continue.) I have contact to our paytm customers care they told nothing problem from us and they said please contact to your Bank, then when I contact to bank and I tell them all problems finally they told me there is no issue in your card please contact to paytm customer care.I have 4 paytm wallet when I am adding money through credit card it show same problem.So please sir I request you to solve this problems.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            gauravvipul
                            from Ahmedabad, Gujarat
                            May 16, 2018
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                            I have tried to book a flight ticket but the transaction was failed. I have called the customer support and informed them about the transaction was failed, they told me the refund will be credited to your account in 3-4 days. The transaction date was May 7, 2018. Now it is over to 10 days. I have talked to the merchant (Flight merchant), they told me that the transaction was canceled and given me some reference number, I have shared the transaction number with the customer care of HDFC credit card.

                            Is this reversal takes so much of time??
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Satyam P
                              from Chennai, Tamil Nadu
                              May 16, 2018
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                              Address: 400708

                              Its a torture to get these taped calls multiple times a day. HDFC should stop this nonsense instead of troubling the customers. They call from various different numbers such as eg.[protected]. Even though it is blocked once, next time a new number is used to call. They are happily using automated systems to disturb people.

                              Date on incidednt - DAILY - 4-5 times
                              Client Number - +91 [protected]
                              Details: Recorded messages. Get called even though you ignore or disconnect it.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                naman commodities (P) Ltd
                                from Kolkata, West Bengal
                                May 16, 2018
                                Resolved
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                                Resolved

                                Regretted that despite our intimation to you dt. 03/08/2017, followed by reminder dt.14/02/2018 and our subsequent several personal follow ups by our authorised person for returning our money which was deducted by you wrongfully and illegally double times cheque return charges to the tune of rs.460/-. Deduction was made in the following manner as shown in your statement dt. 19/05/2017.

                                1) chq. Dep ret dt.24/01/2017 charges already deducted on 27/01/2017
                                2) chq. Dep ret dt.30/01/2017 charges already deducted on 06/02/2017
                                3) chq. Dep ret dt.29/03/2017 charges already deducted on 11/04/2017
                                4) chq. Dep ret dt.18/04/2017 charges already deducted on 24/04/2017

                                It is most unfortunate that a world wide reputed organisation like yours are so reluctant that you did neither take any action nor you passed on any message in this respect even after a lapse of 10 months. We are taking up the matter with r. B. I. For our future course of action.

                                Thanking you,

                                For naman commodities (P) ltd.

                                Director
                                Jun 23, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 18, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand our branch official Ms. Swati Lath has contacted you and addressed your issues relating to cheque transaction. Request you to share with us cheque numbers on [protected]@hdfcbank.com in order to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. For further details on the credit card, kindly write to customerservices.[protected]@hdfcbank.com which is a specialized cell to address your queries.

                                --Anay
                                HDFC Bank Customer Assistance
                                I am holding an HDFC bank saving account. I have been wrongly debited Rs. 590/- on 28th march towards DC ISS FEE without any intimation to me. request you to kindly reverse the same at the earliest.

                                I have shared details of my account & client ID on [protected]@hdfcbank.com from my registered ID munawwar.[protected]@gmail.com
                                Menttely heresed by Hdfc bank

                                our a/c. no.13037630001317, statesman house branch, kolkata-1 / naman commodities private limited - Comment #3100343 - Image #0
                                Dear, with any initimation hdfc deduct depository charge i may not able to understand what type of charge is this, please explain it and also that why you have deduct
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                                  mounika chitra
                                  from Thrissur, Kerala
                                  May 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hi
                                  I'm not able to add money to paytm wallet from my hdfc credit card.. Showing an error like card details or expired date or cvv was wrong. But i have entered correct card details.
                                  I have tried in different paytm accounts but still facing same issue..
                                  Previously i have added money from my hdfc same credit card to paytm and i didn't get any errors like this.
                                  But first time facing this with my card.
                                  Could please check one and update me why this is happening with my card.

                                  Thanks
                                  Mounika chitra
                                  Jun 16, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 16, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments and request you to share us the error screenshot to [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  For past 7 months you are deducting gst charges from my savings account. Why the hell is this happening. can u give me a proper justification, I don't want my hard earned money to go like this. Either can you refund or let me close my accounts in ur bank
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                                    A
                                    Albert Philip
                                    from Savda, Maharashtra
                                    May 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421302
                                    Website: hdfcbank.com

                                    Sub : forex card no:. 5288 xxxx xxxx 5420
                                    We mrs. Leela albert philip & mr. Albert k philip planned a vacation to malaysia & singapore through m/s veena world, travel dates 28/04/2018 to 05/05/2018 both inclusive
                                    Hence we opted for a forex multi currency card with hdfc bank online, (Details attached) for 500 malaysian ringgits, & 500 singapore dollars, on the 14/04/2018 which was debited through savings acct no:[protected] (Attached file) hdfc saving account holders mrs leela albert philip & joint mr. Isaac albert philip

                                    Unfortunately on travel we noticed that hdfc only loaded the malaysian ringitts of 500 value,
                                    The singapore dollars were not loaded (Please note as per statement these singapore dollars were loaded reflected on the card on 10/05/2018, by then returned to mumbai), so i was short of funds when on the trip abroad, i swiped the card only to be declined for the goods purchased, i had to bear insults & hardships due to this. To which i need an explanation from the hdfc bank.
                                    Jul 5, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your forex card number, account statement and the reference id TTU[protected]. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    May 31, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that you have received a response vide reference no.[protected]. You may write back in case you require any further clarification.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      P
                                      P Kannan
                                      from Chennai, Tamil Nadu
                                      May 16, 2018
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                                      proposer name change - health insurance 2828200262196806000

                                      Address: Chennai, Tamil Nadu, 600117

                                      Initially i have taken health insurance for my son, at the time he was minor.
                                      So, as per advise from your representative i have mentioned proposer of my name.

                                      My son age is now 22, please change the propose name. Please advise me to process to change proposer name.

                                      In spite of several phone calls i am not able get clear picture in this regard....
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                                      venky786naik
                                      from Mumbai, Maharashtra
                                      May 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400024

                                      I, mr. Venkatesh naik working in a multinational company had bad experience from hdfc bank each and every product like hdfc life, hdfc ergo, hdfc moneyback credit card, hdfc personal loan. Hdfc bank is a cheat and fraud company. There are so many negative reviews of each and every products of hdfc bank. What i have found out after running to their every office that mostly they get corprate employees as thier customers. Then the marketing telecallers start harassing on phone making false claims of returns and investment.
                                      Such a call came from hdfc life that since i have hdfc credit card i get to invest and get good returns in a plan with free emi. After taking policy i cancelled in free look in period but the matter was extended to one and half year., after one and half year the hdfc life has accepted thier mistake, cancelled my policy and refunded the amount. But the hdfc credit card had not converted to free emi. Also they didnt cancelled after the free look in cancellation. I was assured by the credit card dept that after the hdfc life problem is resolved they will also cancel the whole transaction. But now as i want to close the credit card, they are asking for the finances charges and gst and other charges.
                                      During the time of one and half year, i have religiously paid the amount i used for purchases and debits. So now i want to give back the rs 50000 and end the credit card once and for all wothout paying the fraud finance charges and gst and other charges levied to me past one and half year.

                                      Kindly find the details :-

                                      Policy name: hdfc life classic assure plus
                                      Policy number: 18549514 / 18603206. The first policy which i freelookin cancelled was 1854951
                                      4 and the policy was transferred to 18603206
                                      Executive name: shreya sawant
                                      Executive number: [protected]
                                      Hdfc moneyback credit card number ending with 0132.

                                      I also have the call recording of emi assured from hdfc credit card department also the free look in cancellation done but the policy didnt get cancelled but after one and half year battle, it has cancelled.
                                      Jun 16, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 16, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                      -Anay
                                      HDFC Bank Customer Assistance
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