HDFC Bank Complaints & Reviews

Hi i have received a message today staying that:
Mandate ref no: xxxxxxxx issued to hdfc bank ltd with value 80000.00 and frequency monthly is received today for processing.in case of any issue please get in touch with branch.

I took home loan from hdfc but till now my emi started with 10k only.
I don;t what and why 80000 has been requested?

As per hdfc customer executive guidelines i have settled the credit card and paid the full amount as thy given time for 6 months instalment but after i have paid the amount still it is reflecting in my cibil as a negative account.

After that i have spoken with customer care regarding this to close the negative updated in my cibil, saying that i have to pay 25000.00r rs,

I have bought something on amazon but i have to cancel that. The seller mailed me that the amount will be refund and should reflect in my acc. But 5 days have passed and i have not got the refund. I had hdfc bank credit card.
Here is what i got in the mail:
Hello,

Your refund of rs.15591 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is 081905.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.

Kindly cancel my membership in one assistant as this service is of no use for me .so kindly refund my membership fee as soon as possible.if my membership fee is not refunded I will go for legal action.
Credit card no. [protected]
Waseem parvaiz

Cancellation of one assist membership
The bank has auto debited rs. 1399/- from my credit card number ending with 0031 without my concern on date:08/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Oneassist relationship number : 2033569
Name :- arumugam balaji
Mob:[protected]
Credit card number ending :- 0031

Regarding the failed transactions of rs.5, 000.00 on 27-sep-2017 and rs.5, 000.00 on 28-sep-2017 (2 transactions failed10000rs) at payzapp wallet load.

I got the mail and proof of translation details from hdfc payzapp application team.

Please read the trail mail.

Payzapp was refunded amount each 5000rs (2 transactions 10000rs),
But hdfc bank credit card did not reflected 10000rs. Please check the 28-sep-2017 on wards.
Please show me the proof of refund 10000rs in hdfc credit card for below failed transactions :

Card number : [protected]
Name : laxman rayilla.

Date : 27-sep-2017
Register mobile number :[protected]
Rrn number :[protected]

Date : 28-sep-2017
Register mobile number :[protected]
Rrn number :[protected].

Please provide me how many time pazapp claimed amount against 27-sep-2017 and 28-sep-2017 trasactions in
Hdfc credit card.
Hdfc bank credit card people are saying that you (Payzapp) are claiming amount multiple times for same (27-sep-2017 and on 28-sep-2017 dates) transaction.
Hi team,

1. Issue

I did not get the failed transation amount which i have done by payzapp.

Please find the attachment.

2. Issue

15000rs (Each 5000rs) 3 time with out my knowledge you debited from my account please provide me thetransaction details with detail information.

Again you hdfc bank creadit card people are

Debited 5000rs 1-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 26-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 28-mar-2018 (Debited with out my knowledge because card went to over limit)

Please provide the above transaction details 15000rs/ you debited. It is very urgent provide the all the information.

Thanks & regards,
Laxman rayilla
[protected]

On fri, apr 6, 2018 at 5:43 pm, laxman rayilla wrote:

Hi team,

1. Issue

I did not get the failed transation amount which i have done by payzapp.

Please find the attachment.

2. Issue

15000rs (Each 5000rs) 3 time with out my knowledge you debited from my account please provide me thetransaction details with detail information.

Again you hdfc bank creadit card people are

Debited 5000rs 1-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 26-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 28-mar-2018 (Debited with out my knowledge because card went to over limit)
.

If you need any information please contact me my number is [protected].

Please resolve my issue asap. Already completed 8 months it is too much.

Do the needful.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- moorthy m
Mobile no. :[protected]
Credit card number ending :- 1442

On[protected] @ 10:25 rs.153.11 was spent by default to playproz.com from hdfc credit card #1970. Playproz.com is a fraud company it is hacked my credit card information in each period some amount was spending to this company without my knowledge. Please stop this kind of fraud. The amount which spent to playproz. Come is without my permission i have not received any information that i need to pay it is automatically detected from account. How they are using my credit card without my permission. I need my money back and also need to deactivate/ cancel playproz. Ocm account # 14643394. I want my credit card transactions to be safe transaction otherwise i will deactivate my credit card ending # 1970.

Hi,
I don't exactly remember when i did register for one assist service. And without any notice 1399rs got deducted from my hdfc credit card ending 7807, for renewal of same service.

I don't want this service any more and also i request the refund of 1399rs. If any service is activated, the very first thing is sending a notification about activation and getting confirmation before deducting the money, which hdfc one assist didn't do.

Hello sir/madam

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. I dont want to continue the plan... Can u please deactivate it as soon as possible and refund the amount.

Name: sumita rao
One assist relationship no: 2057038
Hdfc credit card no. [protected]
Mobile no: [protected]
Email : [protected]@gmail.com

Please provide me a net payable amount after reversal of maximum charges. Card no - [protected]. Customer care executive always give a hope that your charges will be reversed after this minimum payment than try again this time and finally got not resolved and charges is being raised while we communicate that block the card so that charges could be stable.

Now all are the additional charges. How much can you waive off. I will make one time payment and take return your card. If you reverse i will use further with timely payment. I have already using two more card but not facing any problem. My cibil is hampering. Help please

Dear sir, please provide me a net payable amount after reversal of maximum charges. Card no - [protected]. Customer care executive always give a hope that your charges will be reversed after this minimum payment than try again this time and finally got not resolved and charges is being increasing while we communicate that block the card so that charges could be stable. I am fully frustrated.
Regard
Premottam jha
[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. I got one message from hdfc for choosing one assistant plan. Your bank credit card will be charged with plan fee 1399. So i don't need this service. My credit card number ending with 0970. I am not interested about this service and don't want this membership any more. So cancel the membership

Name :- chittaranjan shaw
Mobile no. :- [+91-9132*39]
Credit card number ending :- 0970

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Didn't need any assistance anymore.

Please deactivate and refund my money asap
Name: shweta bhandarkar
One assist relationship no: 4312140
Hdfc credit card no. Xxxxx5021
Mobile no: [protected]

I am a customer of hdfc credit card. My credit limit was 50000. I am already paid 10000. After that my card has already been stolen and i complained many times. Nobody entertained me and my card is still unblocked moreover they threatened me all time by phone. Last time i also paid 3000. Today they pressurized me that i have to pay 1500 more. That also i have been paid. But it has not been credited but from my account it debit. Right now i am student in previous i was not agreed to take any credit card but at that time they told me student interest is very less. I am needy family student. Currently i want to settlement but they are not agreed moreover interest rate they increased day by day. So how can i do that? Please help me i need help.

Not responding to call and cut when i am call to call center and interruption when call is connected before my whole complaint not hearing and not satisfied me by giving answer about my loan regarding information like my loan remaining balance and missed loan due and i was not getting reminder of running months reminder sms of loan due so please give me proper reason thanks

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9392 without my concern on date:19/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4428785
Name :- manesh dadasaheb suryawanshi
Mobile no. :- [protected]
Credit card number ending :- 9392

At the time of opening of salary account, i had submitted my required documents and was told by the hdfc employee that i would not be required to submit them again to get a credit card. Today, i received a call from a lady at hdfc, karol bagh branch, regarding my credit card application. Upon being asked to submit the documents again, i told her about them being submitted already. To this she replied, “ mujhe nahi pata ye kuch. Apko credit card chahiye ya nahi”
I am highly amazed by the extreme rudeness of your employee ‘rosy’. I can give further details if required.
I hope my complaint would be taken into consideration and this is not repeated again.

I would request consumer forum and all board members to bring there issue on regarding priority pass as it was common issue with hdfc bank.

Bank has first sale their cards with priority pass as free lounge access then changed policy (As per bank version) without consumer consent.

The height is the charges was not being mentioned when you avail facility or in immediate statement, charged after 2/3 months.in all credit card practices it is wrong you are fooling your customer.

When you escalate issue some of transactions are being reversed as customer service.

Bank relation ship manager keep informing that charges will get reversed and other side bank is charging penalty and debited money rom account.

Bank has to answer for it by just ignoring issue and taking time not going to work.

My appeal to all members to support.

I had settled my credit card in the month of june 2014. However it is still reflecting in my cibil records and causing unnecessary complications. Kindly please have it removed from records and have them update it in their system please. My card no was [protected]. Please help me out on this. I was told that they will have it removed from my records after settlement. Thinking that i went forward with that but they have yet not done it. I was given the assurance by one mr manjunath of hdfc bank. It looks like they are not serious about it. I have raised a request too multiple times. I don't know where to follow it up as it is not something that should still come up in my records.
Attaching letter that was given.