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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 962

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P
P Kannan
from Chennai, Tamil Nadu
May 16, 2018
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proposer name change - health insurance 2828200262196806000

Address: Chennai, Tamil Nadu, 600117

Initially i have taken health insurance for my son, at the time he was minor.
So, as per advise from your representative i have mentioned proposer of my name.

My son age is now 22, please change the propose name. Please advise me to process to change proposer name.

In spite of several phone calls i am not able get clear picture in this regard....
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venky786naik
from Mumbai, Maharashtra
May 16, 2018
Resolved
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Address: Mumbai City, Maharashtra, 400024

I, mr. Venkatesh naik working in a multinational company had bad experience from hdfc bank each and every product like hdfc life, hdfc ergo, hdfc moneyback credit card, hdfc personal loan. Hdfc bank is a cheat and fraud company. There are so many negative reviews of each and every products of hdfc bank. What i have found out after running to their every office that mostly they get corprate employees as thier customers. Then the marketing telecallers start harassing on phone making false claims of returns and investment.
Such a call came from hdfc life that since i have hdfc credit card i get to invest and get good returns in a plan with free emi. After taking policy i cancelled in free look in period but the matter was extended to one and half year., after one and half year the hdfc life has accepted thier mistake, cancelled my policy and refunded the amount. But the hdfc credit card had not converted to free emi. Also they didnt cancelled after the free look in cancellation. I was assured by the credit card dept that after the hdfc life problem is resolved they will also cancel the whole transaction. But now as i want to close the credit card, they are asking for the finances charges and gst and other charges.
During the time of one and half year, i have religiously paid the amount i used for purchases and debits. So now i want to give back the rs 50000 and end the credit card once and for all wothout paying the fraud finance charges and gst and other charges levied to me past one and half year.

Kindly find the details :-

Policy name: hdfc life classic assure plus
Policy number: 18549514 / 18603206. The first policy which i freelookin cancelled was 1854951
4 and the policy was transferred to 18603206
Executive name: shreya sawant
Executive number: [protected]
Hdfc moneyback credit card number ending with 0132.

I also have the call recording of emi assured from hdfc credit card department also the free look in cancellation done but the policy didnt get cancelled but after one and half year battle, it has cancelled.
Jun 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
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    B
    bindusreepatel
    from Hyderabad, Telangana
    May 16, 2018
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    Dear team took a personal loan 56412469 where provided ecs debit instruction and cheque for authorizing the debit, received a message ecs enabled and requested the stop payment to avoid double debit from the account. Without any prior intimation levied charges for chq bounce 649/- never faced this problem any bank degrading my cibil need compensation for all my sufferings. No transparency, simply charging without evaluating the customer profile in the fast due to lack of technology, still getting mails that my loan amount is due after paying the installments also they harassing the customers uninterruptedly which will create mental pressure to us lead to unforeseen events. My humble request is please think twice or inform the customer about your hidden charges blindly putting on normal customers. Here i felt no fault on my side and knowingly you are disturbing my credit history. All the charges levied in my account which opened recently for loan convenience should be waived and inform me all the terms and condition of your terminology which are not understood by common citizens so that they take little care before taking loans in your bank.
    Jun 23, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days.[protected]

    -Manoj
    HDFC Bank Customer Assistance
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      F
      Fateh Ali Sultan
      from Bengaluru, Karnataka
      May 15, 2018
      Resolved
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      Hdfc has deducted my money stating that i have not maintained minimum balance of 10, 000, how can they deduct 1414 at once all of a sudden. I am in need of this money, now i have maintained minimum balance but still this deduction. They have deducted 708 and 708 for 2 months amb chrg incl gst for apr2018. This is too much, please refund bank as i am maintaining minimum balance henceforth.
      Jun 17, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 17, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://goo.gl/UTv9Zx (For Terms & Conditions) https://goo.gl/vpQ6o2 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

      -Bejoy
      HDFC Bank Customer Assistance
      Verified Support
      May 17, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We like to confirm that you need to maintain Average Monthly Balances (AMB) of Rs 10, 000.00 in your account. Since the same was not maintained said charges are debited from you account. You may visit the following URL https://goo.gl/ZgkZJQ to access information for the complete information about fees and charges. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

      -Manoj
      HDFC Bank Customer Assistance
      Central bank of India branch amravati Cheque was deposited on 30th April in hdfc bank Jaisthamb Amravati ATM drop box but still cheque was not cleared.
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        R
        rudprka
        from Chennai, Tamil Nadu
        May 15, 2018
        Resolved
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        Address: Chennai, Tamil Nadu, 600037

        Hi,

        I have been observing that when I provide the PIN at the point of sales in a petrol station and the CC statement has more than I purchased at the station.

        HDFC bank issued the credit card mentioning that the surcharges will be reimbursed, which is not happening.

        Example: On 08/05/18, I typed PIN for an amount of 500 at the station but in the statement it is 505. on 13/05/18, entered PIN for an amount of 200, it is charged as 211.8 in the statement.

        Please take proper measures and provide benefits to the consumers to make digital India otherwise we will find the old path which seems beneficial ...

        Thanks,
        Rudra Prakash. S.
        Jun 18, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 16, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your Card No. Charged details, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          J
          jyoti100000
          from Kolkata, West Bengal
          May 15, 2018
          Resolved
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          Resolved

          Address: 700106

          I have defaulted in personal loan repayment during this month. This is my first default in last 44 months. The repayment was due on 4th and they called me today. I told him I will pay on 29th. But they were adamant and told that they would visit office and call the references. Heavens would not fall if there is a delay of another 10 days. But the tone was quite aggressive which is really deplorable. Until last month, their representatives were disturbing me on almost everyday for enhancing he loan which was an intrusion on my privacy. They have also informed me that the interest rate charged is quite high. They have never intimated about me about the rate of interest and other charges. The documentation is done before sanction of
          personal loan. I demand that the rate of interest must be reduced immediately and instalment refixed. Such odious phone calls should be stopped.
          d
          Jun 16, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 16, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          May 21, 2018
          Updated by jyoti100000
          You are trying to avoid the issue. The loan A/c No is available through mobile No. which I have already provided.

          Loan A/cNo. 40987909. Today, I got a phone call from one mandal. He told that HDFC Bank has obliged me by giving a loan. Please advise your trained robots that there is no concept of obligation here. Bank has a policy of giving loan and in case one fulfills the criteria he is sanctioned the loan. They must be grilled that default can happen and it is a society governed by rule of law and not on the sweet wills of some individuals of the Bank.
          May 21, 2018
          Updated by jyoti100000
          I require the data on how many A/cs are stressed and NPA in your personal loan portfolio in Kolkata city?
          May 25, 2018
          Updated by jyoti100000
          HDFC Bank never bothers about customer complaints. I wrote to their ethics officer. He is just silent. The arrogance is quite evident
          Jun 02, 2018
          Updated by jyoti100000
          There is no reply here nor by ethics officer. HDFC Bank has started looting people. I do not know what action this forum is taking. They are simply demonstrating their impotence.
          Jun 05, 2019
          Updated by jyoti100000
          How can the complaint stands resolved? They should give the details right here. They must be asked for penalty for fraudulent transactions
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            N
            Nagarajububattula
            from Gurgaon, Haryana
            May 15, 2018
            Resolved
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            Resolved

            I have a hdfc credit card. It was issued when i was opened the account (2012). I thought everything will go smoth. I can use the card.
            Two or three times i swiped the card and amount not greater then 3000/-
            Unfortunately i didn't get any monthly statement & any message or call from hdfc to pay the amount.. I don't have any clue how much i have to pay

            I called so many times to hdfc credit card call center. It's help less.
            I visited the hdfc bank also (Ombr layout, dodda banaswadi, bangalore) they told only the saving account related queries will be solved here. Not the credit card.

            Am ready to pay the amount and close the card. Please help me out.
            Jun 16, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 16, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and request you to contact our debt management executives at:[protected] / 67268002 for any queries regarding your credit card.

            -Manoj
            HDFC Bank Customer Assistance
            Pleases deactivate ONE ASSIST membership & refund me all the deducted amount.This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. If it happens again i will cancel my credit card.
            "Dear Customer

            Greetings from OneAssist..!

            We deeply regret for the inconvenience caused to you & appreciate your patience.

            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

            Should you require any further assistance, please reach us at 1800-123-3330.

            Regards,

            Sagar

            Team OneAssist"
            Pleases deactivate ONE ASSIST membership & refund me all the deducted amount.This is unacceptable that you deduct amount on name of one assist MFEE without customer's info.
            Contact no - [protected]
            "Dear Customer

            Greetings from OneAssist..!

            We deeply regret for the inconvenience caused to you & appreciate your patience.

            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

            Should you require any further assistance, please reach us at 1800-123-3330.

            Regards,

            Sagar

            Team OneAssist"
            Hey Bastard hdfc bank, y you are Stole 800Rs in my ACcount. I have contacted branch but the bastard staff says this account not converted in to Salary account like that.i had opened 6 months before y you are not converting. what the [censored] you are doing in last six months.how to I will get my money.tell me the correct solution. Gootha
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              D
              durgasthan
              May 15, 2018
              Resolved
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              Resolved

              Address: 600 029
              Website: hdfcbank.com

              I was holding hdfc credit card 4 years ago. On that card, there was some due amount of 2000/- on my credit card bill in year nov'14 and at the same time, i have 5000 bonus point (One point=50p). So, i asked customer care to redeem that bonus point for my bill payment, for that, they suggested me to send a courier with filled redemption application on chennai address and i sent it
              Now when i check cibil score, it is reported as a defaulter.
              Jun 15, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 15, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your card details, registered contact and the complete issue details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              HI My HDFC bank account is debited with fraud transaction on 12th may 2018

              12 May 2018 POS 416021XXXXXX0511 DCSITSSPDCL POS DEBIT
              N[protected] 12 May 2018 531.00 522.27

              Please refund my amount as i didn't initiated this transaction
              Dear sir, I have applied for HDFC credit card through online, all the verification process completed on 07th May 2018 as Residence & office address. received a sms as completed application process.but Showing in status as IN PROCESS. How many days to take approval for card...my application Ref No. [protected]SU
              Dear Team,

              This is Ramesh, i have loaded 14500 amount from my credit card through payzapp and money is successfully loaded. i sent 5000 rupees to wrong mobile number via payzapp, txd id is[protected]aU07gX. payzapp register mobile number [protected]. now i am in saudi.

              thank you
              ramesh.
              Not good service
              Hi
              I am shahbaz Khan I want To know how to get NOC.
              i didnt get it sir pls let me know.
              Dear sir, Madam
              My sellf Atul Pund i m using HDFC Credit card, on 3rd may amt 14500 transition done it not seems till date in transition & i have to set EMI for amt 14500 but banks are not helping and customer care giving stupid answers.please look in to this matter . we are facing so many problems. hope you understood our concern and help us
              Sir My credit card is block so plz my card unblock plz unblock my card my contact details [protected]
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                R
                from Tanuku, Andhra Pradesh
                May 15, 2018
                Resolved
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                Resolved

                Address: 530016

                Respected sir,
                I b. Ramakrishna bearing hdfc credit card no [protected]. Yesterday i paid full due payment through hdfc bank ramanagar branch, visakhapatnam, ap. I paid the total amount of due 24089. I there request you to send me no objection certificate and remove in cibil report. Please send noc to my gmail address. My gmail is ramakrishnabhamidimarri028gmail.com.
                Thanking you sir.
                Jun 23, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 16, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are in receipt of your payment of Rs.24, 089.00 on May 14, 2018.

                -Anay
                HDFC Bank Customer Assistance
                I purchased diamond jewellery from Tanishq Asansol on middle of april 2018 using my credit card but no cash back has been adjusted in my card statement.
                Hello, I had taken personal loan from HDFC Bank, with loan no .[protected]. I have cleared all the EMI's but still, i have not received the NOC letter. I would request HDFC Bank, to send me the NOC, for the personal loan, for the above account, immediatly. Regards, Shri Nigam Gajjar contact no. [protected]
                Hi kindly deactivate this one Assist service from my card ending 0363 why they have debited amount from my card without any request refund my money asap.

                Card member name : Vivekanand Addhya
                Card ending : 0363
                Hey,
                I am using HDFC Salary account but you are stolen almost 850 from my account due to AMB Charge.What the heck y I maintain minimum balance.its a salary account .y you are cheating people like me . Gootha bank (HDFC)Resolve my issue .Cust.id[protected]
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                  B
                  Bindu30
                  from Mumbai, Maharashtra
                  May 15, 2018
                  Resolved
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                  Resolved

                  Address: 560076
                  Website: www.hdfc.com

                  Hi sir,

                  I had a salary account with hdfc bank and i left that job in dec 2015, after that i went to my hometown due to some family emergency. Since form may 2016 i am not using that account and the bank people has been added the negative balance for non maintenance. Recently, one of my relative has credited 8000 in that mistakenly and later contacted me for a refund since it was my account. When i had contacted the customer care, he was very rude and said that these amount has been taken for the non maintenance charges and cannot be refunded. I had not opened that account with my wish, it was my previous companies salary account. Then how can i maintain a minimum balance in that account. 8ooo is not a small amount for a middle class people. Please help me what can i do to return his money back to him.
                  Jun 16, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 15, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  May 22, 2018
                  Updated by Bindu30
                  My issue has not got resolved. How can you decline my request to return my money back. It's our hard earned money. How could you just take it like that. Do u really know how much I am suffering to live each 1 rupee is also very important for me. In that situation how could you do that.

                  Yesterday I have got a call from hdfc bank an d she said we will return you 1000 rupees. I said I am not OK for that you people have e taken 8000 rupees and giving me back 1000 rupees. How can I agree for that. And today again I got call and that person said the request has been declined. What do u think? Do u think being a bank, you can eat money from common people. This HDFC name has become a nightmare for common people. Now please provide me 100 ft road, Indira nagar branch manager's contact details. so that i can talk to him. Please HDFC don't take money from common people who struggle a lot to earn money for their families. its really a big sin.

                  Please provide me the branch manager's contact details
                  Hi Team,

                  I tried booking irctc ticket and money got deducted but tickets not booked yet.

                  I am not sure for what reason money is deducted.

                  I lost 4500rs. Please help me with it.

                  Thanks,
                  anideep k.
                  Respected Sir/Mam

                  I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Courier, the AWB No. for my card is :-[protected]. It has not been delivered to me, Kindly look at this issue and help me out.
                  Thank's...
                  I had been deducted amount of 1899 on behalf of one assist.I don't want the one assist feature please unsubscribe it.
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                    Renuvan
                    from Chennai, Tamil Nadu
                    May 15, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600071

                    Hdfc personal loan collection agency is torturing & harassing me to the core. I have recorded & documented every conversation with different hdfc agents. The way of follow up has forced me to quit payment. They are abusing by using too much profanity. Agents are visiting my home at 8 p m in the night. I have clearly informed about my working hours and availability yet they are forcing me. If the same continues i may need to reach out to banking ombudsman. I don't want to mention the representative name & moreover most of the agent don't even tell their name during conversation
                    Jun 23, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your loan account details, the registered contact details, the caller details and the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Hi HDFC Team,

                    Renewal Membership charges gets deducted from my credit card without intimating me.

                    How HDFC can do such type of things.
                    HDFC bank is deducting an amount of 500 each month from past 2 months, which is wrong. Without intimating how come they can deduct from anyone's salary. This is not acceptable.
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                      P
                      pawan7
                      from Delhi, Delhi
                      May 15, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110020
                      Website: www.hdfcbank.com/personal/credit_card/cc_track

                      Hdfc credit card agent by hdfc bank, come to my office for new credit card issued by hdfc bank,
                      They collect my all documents after that i got
                      Application reference: xxxxxxxxx
                      Was in process till 20 days
                      And all type of verification done by hdfc bank like address on both home and office, mobile verification
                      And then i got an sms form hdfc bank that, "we have completed processing your credit app xxxxxxxxxxxxxxxx.

                      And on 14 may 2018 when i check status
                      It was disapproved
                      And remark : disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability
                      Click here for more information on the status of your application.

                      What the hell they waisting my time also collecting my document.
                      Kindly provide me reasons for this.
                      Because my credit score is good, my junior got theri credit card his salary is very less than me
                      Jun 15, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to provide us the following information to enable us to verify our records and assist you with regard to your query : •Name as mentioned on the application form and 16 digit application reference number •Date on which the application was submitted •Place where the application was submitted •Your mobile number/e-mail id and city of residence •Name of the executive who has collected the application • Contact details of the executive You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                      -Manoj
                      HDFC Bank Customer Assistance
                      May 16, 2018
                      Updated by pawan7
                      Hdfc credit card agent by HDFC bank, come to my office for new credit card issued by hdfc bank,
                      they collect my all documents after that i got
                      Application Reference:: [protected]N1
                      Was In process till 20 days
                      and all type of verification done by hdfc bank like address on both home and office, mobile verification
                      and then i got an sms form hdfc bank that, "We have completed processing your credit app [protected]N1.

                      and on 14 may 2018 when i check status
                      it was DISAPPROVED
                      and Remark : DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
                      Click here for more information on the status of your application.

                      what the hell they waisting my time also collecting my document .
                      kindly provide me reasons for this .
                      because my credit score is good, my junior got theri credit card his salary is very less than me

                      My name: Pawan kumar
                      Date of application submitted:[protected]
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                        M@hi1
                        from Mumbai, Maharashtra
                        May 15, 2018
                        Resolved
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                        Resolved

                        Hi,

                        I have made a transaction with my hdfc debit card on 28th feb 2018 to book two tickets from redbus. But because of some reason the merchant itself cancelled the tickets. For which i was supposed to get the refund amount of 3204/-. Its been approx. 2 and half months, i didn't get any amount credited in my account. I talked to redbus also, and according to them the refund was initiated on 1st of march itself.
                        The below are the details provided by redbus to me in regards to this query-
                        Ticket number-tm3x14530687
                        Pg reference number[protected]
                        Refunded amount: rs.3204/-
                        Please help me to get the amount as soon as possible.

                        Thanks,
                        Mahima.
                        Jun 25, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 15, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          A
                          Abhishek Goe
                          from Gurgaon, Haryana
                          May 15, 2018
                          Resolved
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                          Address: New Delhi, Delhi, 110025

                          I have this card for many years, ([protected]) in the month of september 2017 i had purchased something from amazon and returned it immediately. I was told by amazon that the money shall be credited within 6 days and as this did not happen incurred a finance and late payment charge, which i paid.in the month of january i made a payment of 150000 to escort hospital and paid back 100000 immediately. As my father was admitted i was not going to office, my office had standing instructions to make the payments of all the bills. As no bill was received no payment was made. The following month i received a call from hdfc bank and immediately the 50000 was paid back. Now i have been charged with financial charges and late payment charges which i am unwilling to pay as no bill was received by my office. This is an unfair practice as when i asked for the pod, the bank offical refused. Now the collection agency is harassing me unnecessarily. I am left with no other option other than a legal one. When it was someone else's fault still i paid the charges (Amazon) but i am not paying unnecessary charges when the bank is at fault
                          Jun 20, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 16, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to clarify that payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. Further, with regard to your query on the transaction, we request you to write to us with the complete transaction details such as date, merchant name and amount along with the complete issue to [protected]@hdfcbank.com and we shall assist you.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            shaikerintu
                            from Lucknow, Uttar Pradesh
                            May 15, 2018
                            Resolved
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                            Address: Lucknow, Uttar Pradesh, 226001

                            Dear sir
                            Greetings,

                            This is shaike rintu, account holder in hdfc bank, pranay towers, lucknow. Yesterday morning between 9:15am to 9:29 am, (14/05/2018), 1 lakh rupees is withdrawn from my account without any acknowledgement, i neither gave any otp nor i disclosed my pin, my card was with me all the time, and i didnt received any call. Please i would request you to, forward this matter to the concerned authorities.

                            Thanks
                            Best regards
                            Shaike
                            Jun 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 15, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Card No. with the transaction details and registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Kumar Sandesh
                              from Bengaluru, Karnataka
                              May 15, 2018
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                              Address: Bangalore, Karnataka, 560070

                              Hi I got below message from jdfc bank I have made no such transaction seems to be a fraud to me please resolve it immediately

                              Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
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                                unaa
                                from Oran, Uttar Pradesh
                                May 14, 2018
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                                Address: Lucknow, Uttar Pradesh, 226003

                                I withdraw money today at 07:01 pm usuing SBI ATM, jagat narayan road Gogaganj, lucknow transaction completed and withdrawn 10000 INR from my account but i did not receive money from machine. i complained in SBI customer care they suggested to contact to HDFC bank customer care, i have tried all given numbers of HDFC on google but mostly numbers are not working and they are not connecting to customer care. i fed up with this. i had to waste my all evening to resolve this issue. Why HDFC is not updating their correct numbers on google. i am very disappointed with this.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  H
                                  hamedsurakat
                                  May 14, 2018
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                                  Address: 110001
                                  Website: WWW.AMAZON.COWAUS

                                  Hi,

                                  I am Surakat Olatunji hamed
                                  A/c No: [protected]
                                  I received a debit alert of #60, 628.40K from my bank (Access Bank, Nigeria)by AMAZON MKTPLACE PMTS W WWW.AMAZON.COWAUS (Date "4th May 2018")
                                  I am surprised as i did not order for any item for this debit.
                                  Please check your records and make refund or i will institute legal action through Nigeria Embassy.
                                  Surakat Olatunji Hamed.
                                  the order no is:
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    rajtoppo
                                    from Bengaluru, Karnataka
                                    May 14, 2018
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                                    Address: 560037

                                    Today was amount of 1899 debited from my account of hdfc bank in mumbai at cponeassis at 9:00pm, without any information or without informing me or without sending otp or phone call to me.
                                    And atleast bank have to inform me before the transaction.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      Venkateswarlu Vallabhuni
                                      from Hyderabad, Telangana
                                      May 14, 2018
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                                      Address: 500076
                                      Website: www.hdfcbank.com/branch-atm-locator/hdfc-bank-banks-nacharam-hyderabad-8265/Home

                                      I have been charged with 7500 Rs though I didn't receive the card. I have suspended my card a year back clearing all the outstanding amount. But there is HDFC Ergo policy EMI which is not suspended automatically and got triggered. Now for three months monthly emi is 300 rupees I haven't paid the installment so after four months they claim total rupees of 7500 including late payment fees. When I call customer care and asked about the information they says they won't have any details for suspended card and to contact collection department. When I went to collection department these people claim they could only see the outstanding amount and don't have any other details. If I want my statement they asking to go to branch and pay Rs. 150 . I am getting multiple calls and also legal is initiated.

                                      If my card is suspended, why bank has not given me the call about ERGO policy suspension. And also I am not aware that is activated on my card. I haven't received any messages till the outstanding bill is rupees 1500 surprising me. Customer care people said they won't care to call unless total outstanding becomes more than rupees 5000. I also logged complain in HDFC but no action is taken. Please help me, I haven't received the card itself still outstanding amount is charged.
                                      HDFC Bank customer support has been notified about the posted complaint.
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