HDFC Bank Complaints & Reviews

Reminder 3 on mail

Sir/madam

This is to inform you that my remaining amount was due 11k but bank frozen 24k without any notice. The amount was settled on emi from jan'18 & the last month due to my health issue & family problem. I had informed to someone from bank on call that i was not able to pay that month & i requested to her she allowed me 1 more month to complete.

However i called to collection team & customer care no one giving resolution

I got a call from preeti she took around 3 or 4 hours to confirm however the final answered "not possible from her"

It my humble request please unfreeze my extra amount because i have no condition to survive one more day.

Do the needful in reactivation of the same.

Dear team,

I am raise the complaint on hdfc bank toll free no regarding my access amount refund so executive raise the complaint in system and she given me request no which is[protected] and she assured me refund will be done with in 1week but till date i am not got dd.
1. Why fake commitment given by hdfc bank
2. Every day i am send mail to md mr aditya puri he not take complaint seriously. And he given on stander reply on my mail.

Such third class service provide by hdfc bank.

Sir i have credit card in hdfc bank, last 6 months i don't have job right now, so that i have plan settlement my credit card, last 3 months the hdfc peoples contact with me, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call. So please to understand my issues and close my card with lowest settlement amount.

Deposit charges on
11 may 2018 as depository charges apr[protected] and rs 885.00 is deducted.
I have already submitted application last year to close my dmat account. So why again my money is deducted.
Why unecessary deduction without using any dmat services every time. After submitting applications???

Account number :savings account no.: [protected]

Mobile number: [protected]
Samrat munshi

Hi i received an call from hdfc bank saying you are applicable for credit card but now it show disapproved, but i got almost 3 calls from the bank for verification and they said it’s shippied and it will be delivered but when i see now it’s disapproved and no reason wen i call back to customer care whats exactly the issue i don’t know
Can you let us know what happen exactly after confirmation of my address everything they disapproved is it possible

In reference of above subject i have submitted cancelled cheque to deposit my deducted amount in to my saving account, but till date no confirmation received.

Once again i request to please refund all amount + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

Policy no. 52712591
Policy no. 52712590

Dear sir,

In my hdfc account.in transaction my balance show 3231 rs but my account show negative balance of -5576 dated 11/05/2018. Because of this i can't use my money on time
Please take necessary action about this issue
This incident was happened more than two times. If it happened in future i will close my account
Thanks
Regards
Samay singh

As per insta jumbo loan 110000 foreclose with gotri road, vadodara branch support staff customer care executive discussion paid 110000 loan pre close amount 76833 dated 22nd september 2017 but not close there is miscommunication of customer care executive still out standing remaining paid 28600.ac no [protected] same concern lots of mail to customer services. [protected]@hdfcbank.com & personal banker vishal but no any issue short out but said reaming amount paid i have taken 95000 insta jumbo loan & paid 110000 jumbo loan all process done in gotri road, vadodara branch with bank staff still no response.

Dear Sir/ Mam,
Today i tried to transact money from the city bank atm of azronda metro station at 8:01 pm. The amount has not been transact but it has been deducted from my account. Please solve my problem. I have also the atm slip in which it has been clearly given about dispenser failure. Please resolve my problem

I will withdrawal rs 20000 from my bank atm but i
At that time will received only rs 15000 at that time for that i will complaint the same to my bank manager he will told me sorry we are correct they will not help me please do help me for the same at that i will inform security gaurd he will check the same time around 6:58 pm next day will visit bank manager for the same they will not help me nobody will help me please help me for the same
Hdfc bank mianwali branch new delhi 110087

Regards

Lk jha
[protected]

Hi,

I am working in wipro pune location in phase 2 and contacted amir [protected] for creating era account but he told he is in village and gave number of another colleague [protected] kiran who was in wipro pune phase 1 and told he will surely come in 1 hour that is before 4 pm but he didn't turned up, so i have called him and he told he is busy in induction and will be there before 5 pm.

He nither came here nor picked up the call but when i called for the fifth time then he received the call and told he will not come and wait for monday in a very rude manner which is not acceptable.

Please look into this matter asap.

This is in regard to the debit card fraud which has recently happened with me. I am holding an account in hdfc (Number: [protected]) for past 5 years and have been a loyal customer for them. However, now when it comes to helping their customer in problem, i believe they donot even bother for that.

There have been two transactions from my account on the 24-apr-18, and the person who did the fraud took out 10, 000 and 6, 000 rupees in both the transactions. The card was in posession of mine at all times when the transactions were made, further there was no text or email received when these were being done.

I came to know about these transactions on the 10-may-18, when i spoke to a person in the hdfc kailash colony branch who apparently didn't respond to my complaint with interest, however he did tell me that it will take 2-3 days to check what exactly has happened. The communication between two o[censored]s didn't give me the satisfaction and consequently i called their ex-employee, who was earlier managing my account.
After speaking to their ex-employee, i got to know that it is a debot card cloning case and the money has been taken out from some axis bank atm.
This information was provided to me by their ex-employee who took 15 minutes to investigate this, however the person who is still working with the bank says that it will take 2-3 days to check what exactly has happened.

I would like the bank to take action against this fraud and teach their staff regarding client management.

My name is jayesh agrawal and i booked a bus ticket from dehradun to aligarh on 23rd march, 2018 from upsrtc website (upsrtconline.Co.In) of rs.953.00
i made a payment from phonepe application using hdfc payment gateway and the amount was also successfully deducted from my bank account but the ticket wasn't booked. I am attaching the screenshot of successful payment of rs.953.00 on phone pe application.

I contacted upsrtc first and they told me that the refund has been processed by the payment gateway. But till today i didnt receive any amount. I am also attaching the reply from upsrtc in which they send me the screenshot of the process refund.

I contacted phonepe then and they told me that the amount of rs. 953.00 was successfully credited to the beneficiary account i.E. Hdfc payment gateway. They told me to contact the payment gateway only.

I am attaching necessary screenshots of the issue and also the details of the ticket i was booking:-

passenger name:- jayesh agrawal
from:- dehradun (ddn)
to:- aligarh (alg)
bus type:- volvo
journey date:[protected]
bus time:- 19:00:00
transaction date:[protected]
amount:- rs 953.00
payment gateway: hdfc payment gateway
utr number:[protected]

07/05/2018 - paytm noida in - 1500.00
07/05/2018 - paytm noida in - 200.00
07/05/2018 - paytm noida in - 2000.00
07/05/2018 - paytm noida in - 1.00
07/05/2018 - paytm noida in - 3000.00
07/05/2018 - paytm noida in - 3000.00

Total amount is - 9701.00

All above transaction was done without my knowledge. Even i haven't received any sms or e-mail on my registered mobile no or e-mail. When transaction was done i was leaving in abroad. I always keep active my registered mobile no [protected] and e-mail id./201

Bank has given same helpline number for all issues but that automated number has no option to lodge a complaint. If we have any failed transaction, there no option to register that or take any information from.

I have a transaction from BHIM app approved but the receiver has not got any money. I have no idea where to report that. Have tried all phone numbers.

Dear team,

Being a preferred customer of hdfc bank,

I am using my account for last 3 and half years,

I am also using credit card form last 1 year 3 months & used card on payzaap, mobile bill & dish recharge

Now i am changed for 2500 rupee + i gst charges for annual fee of card

Every second day my rm name puja kumari dubey called me for service call & other bank products, they never told me about card charges & renewal fee, "but she call me for loan & offers on my card on every call"

Today i called her for the same issue, she is saying that she will not help me for this issue

Bank & other service team never mail or message me for my membership fee deduction,

I am not going to pay this amount, i want my amount back to my card on urgent basis, other wise i will raise this issue to md of bank,

Bec my rm & bank never inform me about membership fee,

Regrds
Suresh kumar
[protected]

Dear sir/mam

My name is manoj gupta having card no. 7443.
I was using card since jan 17 but because of financial issue i was not able to pay the amount on time last july 2017
I tried to settle the amount but because of increasing my total outstanding month on month i was unable to pay the amount
I request you to kindly stop or freeze my total outstanding so that i can pay my amount easily

Or
Give me concession on total outstanding and rest convert into emi
Card limit rs 57000

Total outstanding
July 17 rs 62869
Aug 17 rs 66921
Sep 17 rs. 71213
Oct 17 rs 68070
Nov 17 rs 72431
Dec 17 rs 73301
Jan 18 rs 78403
Feb 18 rs 83232
Mar 18 rs 88602
Except what i paid in settlement

There is a person name bhupinder singh [protected] calling me last two days and today he said he will eat my job or beaten me from someone

Request you to kindly do the needful

Regards
Manoj gupta

My fastag customer id is[protected] and wallet id is [protected]. As on 01/05/2018 i make an online transition with tax of rs.1000 regarding to recharge my fastag and same amount has been deducted into my account but till now i did not get it into my fastag card. You can check/find it with soft copy which is enclosed. So request you that kindly look into the matter, and for any disconnect please feel free to call to the below given contact details.

Mohit kumar rana
Cust id[protected]
Wallet id [protected]
Registered mobile [protected].

Thanks & regards,
Mohit kumar rana,
[protected],

Hi,
While paying airtel bill of rs 181.00 i used hdfc netbanking and experienced very slowness and finally the transaction failed but money did not reversed into my a/c. I talked to the customer care but they were not helpful and lastly i have post my grievance here to address. This is totally unacceptable as major bank like has such a bad net banking service and customer care as well. I have already attached a screenshot for your needful. Please acknowledge.

Thanks,
Chandan kumar
Hdfc a/c no. 21772697

Dear sir,
My brother took credit card and was unable to pay from 5 to 6 months however last month he paid min amount and asked for settlement, hdfc person illegally took out my telephone details and started harresing me and ggiving threatning calls. When asked for settlement amount by my brother they dnt call him for 20 days and now instead of calling my brother they called me and threated me and my family over phone today, is it as per rbi policy? Will be launching complaint against mr santosh from chandivali, mumbai for threating me and haresment and also breaching right to privacy