| Address: Muzaffarpur, Bihar, 843113 |
Dear hdfc bank,
Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.
I din't expect this irresponsible behaviour from hdfc
I'm using hdfc credit card since last 1 month card number ending with 4560. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.
Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.
So request you to please cancel this activation against my credit card, and refund my money also.
Thank you,
May 17, 2018
Complaint marked as Resolved Pls refund my mony 1399 debit in my cc account i continue follow up call and mail but not response your end such a mentally distrub your company so pls resolve ASAP otherwise i will go leagal process
HDFC Bank customer support has been notified about the posted complaint.
May 14, 2018
Updated by Md shakil khan2 Not any updated And my CC credit amount not Done till date
May 14, 2018
Updated by Md shakil khan2 Customer Id[protected]
Mobile NUmber-[protected]
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in
Should you require any further assistance, please reach us at[protected].
Regards,
Sagar
Team OneAssist"