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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
Unresolved
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HDFC Bank reviews & complaints page 965

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R
ruchi miglani
from Karnal, Haryana
May 5, 2018
Resolved
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Resolved

Address: Amritsar, Punjab, 143001

This is ruchi miglani - r11764

Sir i fell ill in month of feb and was not able to come bank.
My father informed my bm about my leave and my health.
After this when i joined the bank i got transferred. I was not in condition to work as medically unfit even bank has forced me to work in that condition.
I was admitted in hospital and show all the medical reports to bank but even then bank does not give me leaves.
After that i talk to hr and he take medical reports from three hospitals.
Sir i was not in condition to travel even then i have to travel because of my medical which was not accepted by hr again and again and not accepted my resignation also.
Now if i joined the bank they demote me even after performing good and experience of three and half years and give the role to freshers just by saying that i was on leave.
This bank make my life hell.
Kindly look into the matter as employees of bank are harassed so much.
Jun 5, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Bejoy
HDFC Bank Customer Assistance
May 07, 2018
Updated by ruchi miglani
Employee Name- Ruchi Miglani
BM. - Harinder Singh
Office location- Amritsar (Majitha Road)
May 08, 2018
Updated by ruchi miglani
Dear Team

Kindly revert
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    S
    Sukanyab
    from Kokrajhar, Assam
    May 5, 2018
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    Cancellation of one assist membership
    I have applied for a hdfc bank credit card. The bank has auto debited an amount from my credit card number ending with 9168 on date:5/05/2018. I am not interested in this service and don't want this membership any more. Kindly cancel my membership and refund the debited amount.

    Name :- sukanya buragohain
    Credit card number ending :- 9168
    HDFC Bank customer support has been notified about the posted complaint.
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      U
      UzmK
      from Bengaluru, Karnataka
      May 5, 2018
      Resolved
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      Resolved

      Address: 411060

      Hey request you to unfreeze my account which is done from your end my financial condition is too low have to give money to credit card payment could you all please help in same even having car loan.
      Firstly while giving credit card no one explain us the hidden charges or the financial fees which is applicable then later we people think that yes we can go ahead with this help from bank but there is no chance because due to this we bcm bankrupt.
      Call centre team is disgusting i had asked them when i am paying why it is not getting reflected so no one can explain just would request you to looking in to this as i am going into bad depression even i have to feed my blood i just can't keep on giving bank my salary try to understand and help such people.
      Jun 11, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        S
        Sufiyan Mansoor
        from Mumbai, Maharashtra
        May 5, 2018
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        Address: Mumbai City, Maharashtra, 400079

        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5808 without my concern on date:05/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

        Name :- sufiyan mansoor
        Mobile no. :- [protected]
        Credit card number ending :- 5808...
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Manikanta Perla
          from Hyderabad, Telangana
          May 5, 2018
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          Address: Hyderabad, Andhra Pradesh, 500049

          From past four 3 and half years they are deducting the amount from my credit card, for insurance and the totals amount they have deducted is about 30k,

          And now i check the status in hdfc ergo portal, i could see no policies linked to my account

          And please be noted i am premium customer for your bank

          My mailid is :[protected]@gmail.com,

          I need my money in my bank account with 2 to 3 days,
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Kashish Saini
            from Gurgaon, Haryana
            May 5, 2018
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            My hdfc card ending with 7237 was autodebited 1899 for this membership. I don’t want it. Please cancel it. Also i called the one assist customer care nd the didn’t even transfer my call to the cancelation dept. Nd i have to wait for 15-20 mints. Per call. I called them 5-6 times. This is such a bad customer case dept. They are having. Please cancel it.
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Pk66
              from Godda, Jharkhand
              May 5, 2018
              Resolved
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              Resolved

              I am with grief sorrow writing this mail to you finally as the credit card department has not left any option for me.

              Myself kumar devashish is a corporate salary a/c holder at hdfc bank in delhi

              I have also been given a credit card from hdfc bank. The problem arises from here. Till date i donot recived my credit card.

              Credit card department has been arisen bill to pay me against card payment
              They told me that this bill is against of insurance payment
              But till date i don't revived neither credit card nor policy paper.
              So why i pay the money
              They raised bill with interest and submit to my primary salary account
              I had a telephonic talk with mr. Ritesh mob. No. [protected] several times, and confirm me to issue the card and policy paper.

              Till date there is no credit card with me and when i called up the call center they said that they are sending me new credit card. It is really shocking!.

              I also agreed to pay basic payment after weaving extra charges

              If any amount is being kept on hold from my salary after this i will seriously going to lodge an fir against the harassment from hdfc bank.

              I am looking for a resolution from you. Please close the account and waive the entire amount. I don’t want to take any legal step.
              +4 photos
              Jun 13, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              May 06, 2018
              Updated by Pk66
              Till now I have not received any update from HDFC customer support.
              Please short out my problem as soon as possible.

              Regards
              Kumar Devashish
              Mob. [protected], [protected], [protected]
              May 07, 2018
              Updated by Pk66
              Nothing happened about my problem.
              May 07, 2018
              Updated by Pk66
              Please provide me your best support
              Regards
              Kumar Devashish
              Verified Support
              May 08, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number and e-mail id to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com.

              -Anay
              HDFC Bank Customer Assistance
              May 09, 2018
              Updated by Pk66
              Please find Below is the detail required by you.

              Name: Kumar Devashish
              Registered mob no.: [protected]
              Email : [protected]@gmail.com
              Last four digit of card : 6575
              Current balance mailed to us : rs. 7066.08
              Min amount due : 2332.62

              My account has been by HDFC
              PLEASE do needful step as soon as possible.

              Regards
              Kumar Devashish
              My salary account number : [protected]
              May 10, 2018
              Updated by Pk66
              Dear sir,
              Nothing could be happen at your end so far.
              Bankers had deducted amount from my account by ignoring my numerous reminders.
              I don't think what should be done now.
              After giving numerous complain and reminder, bankers deduct money from my salary account
              This is shocking news.
              If you have any power than please do needful action
              Till now I have not any credit card
              Regards
              Kumar Devashish
              May 10, 2018
              Updated by Pk66
              What happens sir
              Why are you sitting there, if you don't solve any problem.
              All bankers only cheating the customer. And saying that defaulters to customer
              My account debitting again and again but you all doing nothing

              May 14, 2018
              Updated by Pk66
              Please update me what happens
              Regards
              Jun 17, 2018
              Updated by Pk66
              Till now there is no any solution for my complaint. Why you update this as resolved?
              Bankers only contact me to pay. They have also sent me a message through mail that they have issued my credit card and an insurance policy, but till date what is the situation I explained you several times.
              I had contacted nodal officer as you say me but all efforts gone in vain.
              What happens really I did not know my account is in the hand of banker, what they want, they do.
              Really I am sorry to say that, IT HAPPENS ONLY IN INDIA
              THANKS WITH REGARDS
              KUMAR DEVASHISH
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                L
                Laksh Mohan Dev
                from Sivakasi, Tamil Nadu
                May 5, 2018
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                Address: 641601

                I am mohanraj l hdfc bank credit card holder. I am not interested oneassist service and don't want this membership. So cancel the membership.

                Oneassist relationship number : 1259808
                Name :- mohanraj l.
                Mobile no. :- [protected]
                Credit card number ending :
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 04, 2018
                Updated by Laksh Mohan Dev
                Hi, Kindly share above complaint status. Membership cancellation request is success or not.
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                  S
                  Siraj01
                  from Hyderabad, Telangana
                  May 5, 2018
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                  Address: 500008
                  Website: Consumer Complaints

                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2146 without my concern on date:18/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  One assist membership id «field29».
                  Name :- siraj khan
                  Mobile no. :- [protected]
                  Credit card number ending :- 2146
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Koppula Prema kamala
                    from Mancheral, Telangana
                    May 5, 2018
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                    Address: Guntur, Andhra Pradesh, 522002
                    Website: [email protected]

                    I koppula prema kamala, i received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on august 2017. Without my permission. I call customer care and inform deactivate one assist plan in my hdfc bank credit card. But not cancelled.

                    I request you please deactivate one assist plan in 2018 in my hdfc credit card.

                    Date of request : 05/05/2018
                    Hdfc credit card no. [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      gulnaz fatima faizi
                      from Delhi, Delhi
                      May 5, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110019
                      Website: www.hdfcbank.com

                      As share my personal details to mr manoj on 2nd march they didn't any reward till date please share how much time you will get to reply me.
                      I want to close my current account, 7 saving account. So please solve this case as soon as possible without wasting my time or your time. And i also very disappoint with my nehru place branch staff members ms. Puneet and mr vikas they both doesn't have any manner how to talk with their customer.

                      Seriously this is such a unbelievable service from hdfc bank i get and i personally feel like m beggar...

                      Shame on you
                      Jun 5, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 05, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Hi,
                        I forgot my password and trying to reset it through otp. I am unable to receive the password. Although the number is registered at hdfc. Please resolve this asap.

                        I have accounts with other banks like sbi and axis. I do not face this issue there. This is creating unnecessory delays in some of my monthly activities like paying bills and maintenance.

                        I may have to move away from hdfc in case this...
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                        M
                        Madhura Kharge
                        from Mumbai, Maharashtra
                        May 4, 2018
                        Resolved
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                        Resolved

                        Hi
                        I am madhura kharge. One of my distant relatives (Amol kharge) had taken the hdfc credit card. I and that relative have not even met once and i don't know him personally, we just share the same surnames. We are connected just by social networking site as this site is meant to connect with long distant relatives and friends.
                        Hdfc collection agent kirti from mumbai office (Kanjurmarg branch) is claiming that my relative had given my contact number as c/o person during applying for credit card.
                        I don't have his contact number and not even that person has my number. She called me today 50 to 60 times in just span of 1 hour.
                        She is threatening me from different numbers and claiming if i don't receive her call she will call up my office and tell that i have done fraud. Also, she is continuously forcing me to call up to other relatives and connect her to them.
                        I am raising this complaint against hdfc bank and that employee for mentally torturing me and exploiting me so that i will react.
                        As per law, i am neither a guarantor nor i haven't signed any document while issuing the credit card to amol kharge.
                        Also, i have suggested her that i am not in touch with that person and hdfc can take ay legal action if any against him.
                        Then why hdfc agent kirti is torturing me. Let me know the correct process to legally file a case against kirti and hdfc.
                        Below are the numbers of hdfc concerned person.
                        [protected], [protected]
                        Definitely, this case should be considered for the ombudsman.

                        Thanks
                        Madhura
                        Jun 18, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 04, 2018
                        HDFC Bank Customer Care's response
                        Dear Madhura,

                        I request you to share your complete concern, caller details and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rahul Ghige
                          from Mumbai, Maharashtra
                          May 9, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 401203

                          Hi,

                          I am Rahul Ghige,

                          I used HDFC Credit card since 5 years, also settlement with Card payment & Make payment.

                          I made payment in HDFC Bank as well.

                          My Account Details was below :

                          Acc No : [protected]

                          Credit Card Number : [protected]

                          Customer ID : 35717416

                          Why still My record still showing in Cibil, Please remove my name from CIBIL

                          I need to take Action From Court Notice Regarding this issue.

                          My Details are Below

                          Rahul Ghige

                          +[protected]
                          May 24, 2018
                          Complaint marked as Resolved 
                          Hi, Thanks for your support, Now my name is not appear in CIBIL. Thanks again.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 10, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          we have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                          -Manoj
                          HDFC Bank Customer Assistance
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                            V
                            VenkateswaranRamaseshan
                            from Bengaluru, Karnataka
                            May 4, 2018
                            Resolved
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                            Resolved

                            Address: 600119

                            Hi - I have the following complaints

                            Registered for HDFC Fastag in November 2017 with one vehicle in my wallet.

                            On the wallet I am seeing 2 vehicles one vehicle that does not belong me and I have written multiple emails / 12 telephone calls for removal of the second vehicle and there is not action.

                            When I travel I am told at almost all tolls my Fastag is blacklisted or insufficient funds and unable to get the benefit. HDFC Fastag customer service have confirmed I have Rs 850 in balance.

                            Was referred to NHAI and they confirm that my wallet as no funds.

                            HDFC support team is useless and not helpful

                            Date of Incident 28th April
                            Fastag User ID[protected]
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              M
                              Mypala Sai
                              from Hyderabad, Telangana
                              May 4, 2018
                              Resolved
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                              Resolved

                              Address: West Godavari, Andhra Pradesh, 534301

                              Dear sir,
                              I try to book the online product on[protected]. But amount debited on my account its not credited to marketing site http://shop.avpayurveda.com. product not booked please check my amount returned to my account transaction details attached beow.

                              Bank : hdfc bank, debit card payment
                              Amount : 766.00
                              Date :[protected]
                              +1 photos
                              Jun 13, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 05, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are unable to trace the said debit in your account. Kindly share with us your account number & correct Date of the transaction so that our team will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Jul 27, 2018
                              Updated by Mypala Sai
                              Above said data already given and also remind that my account HDFC number : [protected] DATE OF TRANSACTION : 24/03/2017 TRANSACTION ID : [protected], AMOUNT DEBIT IN MY ACCOUNT : 766.00/- .BUT NOT CREDIT TO ONLINE MARKETING WEBSITE SHOP.AVPAYUR (AYURVEDIC SITE).

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                                K
                                kkt.sam88
                                from Mumbai, Maharashtra
                                May 4, 2018
                                Resolved
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                                Resolved

                                Address: 421204

                                My account was debited rs.405.00 for consolidate account charge and rs.72.90 gst on consolidate account charge on 14-april-2018. However i maintained the sufficient balance required for monthly emi instead they did not debited that amount on effective that and later they debited emi amount and charges too. And even no intimation of deduction of emi or charges received yet thru sms or any other communication. While i received mine axis bank statement than i got to know that that amount was debited from mine account while i checked with my bank ahy the amount was debited towards charges they told its debited by hdfc for late payment. I am shocked i personally take care and maintained that amount in account before the emi date.
                                Please look in to it and reverse the amount at earliest or let me know the process to get refund.
                                Jun 15, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 04, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Account No. and Loan account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  lucsin
                                  from Noida, Uttar Pradesh
                                  May 4, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110041

                                  I got a call from corporate office delhi hdfc cancelation dept. Senior manager mr. Ravi - [protected]. He told me you will get loan regarding your policy without any interest because this offer is coming on year closing that's why hdfc bank loan will provide you.

                                  You will get loan after payment 20 days your policy[protected] policy amount received to hdfc life. Your loan amount is 3.5 lakh for 10years and policy premium 35000 per year.

                                  This proposal is only for tax saving bank and your.

                                  Still i didn't get any kind of loan amount and no msg from hdfc bank and hdfc life. So please do something for me because i need money otherwise refund my policy premium amount.

                                  If this is correct proposal or offer so please do asap or not take action regarding this person because he is giving wrong information to customers regarding hdfc bank that is not good for bank or customers.

                                  I have all hdfc employees contacts no they all called me regarding this offer.

                                  Ravi[protected] cancellation dept. Senior manager.

                                  Vijay[protected] financial advisor

                                  Vishal[protected] bank manager

                                  Rajat sharma[protected] loan department manager.

                                  Still ravi and vishal no. Is active and other no no is not reachable.

                                  I have also raised a complained in paschim vihar branch hdfc life.

                                  I didn't get any loan amount or policy premium amount from hdfc life. Whereas hdfc life is coordinate from fraud callers regarding sell policy.
                                  Jul 8, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2018
                                  HDFC Life Customer Care's response
                                  The concern has been received by us from customer registered Id and the same is registered with SR No. 1-[protected]. Further the same is being looked into by us. Post completion of investigation our reply will be shared with the customer ASAP - Pankaj.
                                  May 15, 2018
                                  Updated by lucsin
                                  Not resolved...
                                  Verified Support
                                  May 29, 2018
                                  HDFC Life Customer Care's response
                                  Hi, kindly inform you to customer that response has been shared on registered Id. Kindly have a look on the same.
                                  Verified Support
                                  Jun 07, 2018
                                  HDFC Life Customer Care's response
                                  Kindly inform the customer to write to us at [protected]@hdfclife.com from registered id to have the same checked and addressed.
                                  Verified Support
                                  Jun 07, 2018
                                  HDFC Life Customer Care's response
                                  Kindly inform the customer to write to us at [protected]@hdfclife.com from registered id to have the same checked and addressed.
                                  Every day I get at least two messages reminding about their products and training. Neither I have ever subscribed nor I want to join their trainings. Please look into this matter.

                                  loan against policy 20147910 loan not received - Comment #3105175 - Image #0
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                                    S
                                    sarthak rawal
                                    from Pune, Maharashtra
                                    May 4, 2018
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411057

                                    Hi,

                                    This is in reference to the transaction made into my account without intimating me by hdfc bank.

                                    An amount of rs 647.43 on 3ed may 2018, rs56 on 25 april and 181.57 on 11th april 2018 has been debited from my salary account, mentioning about 'depository charges mar18 - with regard to my demat account. I have never used this account and this issue was reported in the bank last year also when the same kind of amount was debited. I didn't receive any refund but again same this has happened.
                                    Please resolve the issue.
                                    Jun 12, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 04, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      M
                                      MaruthiReddy Peram
                                      from Chennai, Tamil Nadu
                                      May 4, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      I applied for credit and done my office verification and home verification yesterday. But know in the site my card status is showing disapproved. May i know the reason why my credit card is not approved.
                                      And also while collecting documents your representative didn't ask my mail id. And he didn't get my signature too.
                                      Application reference number: 18d[protected]s1
                                      Name : maruthi reddy peram
                                      Jun 9, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 04, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to share correct 16 digit application number along with the below details so that we can assist you. • Date on which the application was submitted • Place where the application was submitted • Your mobile number / e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive You may write to us at: [protected]@hdfcbank.com and we shall assist you.
                                      Kindly mention the reference Id TTU[protected] in the subject line.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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