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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 966

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R
Rdhana35
from Chennai, Tamil Nadu
May 9, 2018
Resolved
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Address: 600052

Hdfc bank in redhills branch chennai 600052. The manager and their staffs treating the customers is very worst. All the customers are not allowed inside the bank for deposit and withdrawal. All are waiting for outside the bank door. Customers are complaint the manager but he is not responding that behaviour. Please take the immediate action to the branch of redhills. Against the bank manager and their staffs immediately.
Jun 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have already received your email in this regard vide ref id[protected]. We will take up the matter on top priority with concern team and respond to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
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    J
    Jiju P.T
    from Mumbai, Maharashtra
    May 9, 2018
    Resolved
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    Resolved

    After a months time, there is no response (No soft copy or hard copy of certificate) for the policy purchased via online on 4th april 2018 to protect my personal loan taken from hdfc (Agreement no.:[protected].

    Transaction details
    Policy no.: pp000132. (Received by sms)

    Proposal form, application no is (C[protected])
    And transaction id is (185407)

    Policy amount: rs. 6700/-

    Complained thrice to either refund or give the policy certificate but received only the auto generated ids and didn't resolve the problem.

    Interaction id hdfcsl=[protected] dated: 30-apr-2018
    Hdfcsl=[protected] dated: 07-may-2018
    Hdfcsl=[protected] dated: 09-may-2018

    When contacted through help desk nos and through web chat they ask me to contact the nearest branch.
    Jun 11, 2018
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2018
    HDFC Life Customer Care's response
    Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from his registered id to have the same look into and addressed. Once the email is sent by customer inform him to share the interaction id with us.
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      D
      Dubeyankit0227
      from Mumbai, Maharashtra
      May 9, 2018
      Resolved
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      Address: Mumbai City, Maharashtra, 400067

      Hi all,

      It is horrible that without user intimation they are deducting some amount from accounts saying "3rd party cash txn inc gst mir[protected]". It happened twice for me and 708 rupees has been deducted from my account.

      Note
      1. Without user intimation how can bank deduct amount? Or else at least there should be a message with details to a user mobile when they deduct this amount. So that user can get to know it and can act accordingly?
      2. Without user information if any bank transacts any amount then that is equal to looting / cheating.
      3. If this "3rd party cash txn inc gst"mir[protected]" charges are penalty for using other bank atm's means, then why cannot you people deduct money on that moment it self? Why do you guys deduct money after some time?
      Ankit anantraj dubey
      Jun 12, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 09, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        K
        kalairajesh
        from Ariyalur, Tamil Nadu
        May 9, 2018
        Resolved
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        Address: 608602
        Website: www.icicitncdm.co.in

        Respected sir my name israjesh. T. I worked hdfc bank contract executive from[protected] to[protected]. I don't get my experience certificate till now. My employee code hdg92304. Chidambaram branch, cuddal0re district. Tamilnadu. Pin 608602 and i don't get provident fund (Pf) amount also. So please provide my experience certificate and pf application form. My email id: [protected]@gmail.com, thank you
        Jun 9, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        May 03, 2018
        John Vignesh's response
        The below issue is resolved:), it taking 24hrs after cancellation.

        Thanks,
        Vignesh
        Verified Support
        May 09, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

        -Anay
        HDFC Bank Customer Assistance
        Dear Sir
        IAM SURESH PREVIOUS IAM Working IN HDFC BANK HINDUPUR. But UNFORTUNATLEY MY Health Problem Faced SO REISINED THE Job SO Please GIVE MY PF NO :[protected]. WITHDRAWAL PROCESS .
        PLEASE GUIDE ME SIR
        I have lost my food card.I am TCSassociate .Please block my food card and reissue a new card.

        My card Number: [protected]
        My mail: [protected]@gmail.com
        Hello there,

        Ur transaction on hdfc bank credit card ending 0274 for rs. xxxx.00 has been credited/reversed by xxx on[protected]:15:19:13.

        But its not reflected in the statement nor the account.

        Kindly let me know how long will it take for the reversed amount to be credited in the saving account.

        Thanks,
        Vignesh.
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          D
          Dewanshu Singh
          May 9, 2018
          Resolved
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          Address: 560045

          Hi,
          Today i have got a message from hdfc near 6:19:09 am about deduction of rs 928 from my credit card.
          The message says "your trx is debited to hdfc bank credit card for rs. 600.00 in mumbai atindiaideas on[protected]:06:19:59. This is not an authenticated trx as per rbi mandate effective 1 may 12.".

          So can any one provide me the details from where the amount is deducted and also i am very sure that i did not make any payment to this company.
          Jun 9, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 09, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Hdfc bank charges 177*6 =1062 r/s in name of cash deposit in bank.
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            N
            Naresh Babu Sanaka
            from Hyderabad, Telangana
            May 9, 2018
            Resolved
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            Address: Krishna, Andhra Pradesh, 521134

            Hi,

            I applied for credit card with application number - [protected]si. My card is approved and it delivered to my address but at that time of delivery i'm at outstation. Even i didn't receive any call from delivery boys regrading my courier
            Now card is returned to bank, i'm trying to resolve my issue with the agency who processed my application but there is no response from them. Even i contacted hdfc bank but there is no response from them.

            I'm completely fed up with the services of hdfc. Now i want to return my all docs provided to you for my credit card.

            Expecting quick response at least form you

            Thanks and regards
            Naresh babu s
            [protected]
            Jun 14, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 09, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We observe that the credit card was sent to your mailing address through Speed post with Article No # EA[protected]IN-DT-27/04/2018. We request you to check with the nearest regional post office to collect the credit card. However, if not traceable please block the credit card and place request to reissue the credit card. Please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

            -Manoj
            HDFC Bank Customer Assistance
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              P
              parvinder nandal
              from Gurgaon, Haryana
              May 9, 2018
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              Address: Jhajjar, Haryana, 124507

              My two wheeler policy no.[protected]
              Bick no. Hr12q 8422.
              Approximate one month back. When i was going to market. My bike was slipped on road when i tuned. So fuel tank, leg guard, foot rest, clutch handle, front light was damage.
              Next day i am gone to out of station. When i was came back on 28.5.18. I go to shri balaji honda bahadurgarh for repair of bike.
              But till date i have not get insurance approval from hdfc ergo. So many time i call to mr. Sanga ([protected]). He told me that if you will call me again i will make your bike no claim.

              Today morning 10am i call to complain center no. [protected] he give me mobile no. [protected]. I call to that no. He give me anther no. [protected].
              But any one give me satisfactory answer.
              I am requested to you, please give me approval all damage part of my bike as soon as possible.

              Best regards
              (Parvinder nandal)
              [protected]
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                Y
                yamani
                from Hyderabad, Telangana
                May 9, 2018
                Resolved
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                Address: Hyderabad, Andhra Pradesh, 500072

                My application no: [protected]s3, i had applied hdfc credit card on march-7-2018, as on today 09.05.2018 my application is showing in process, for verification different - different agents came on march-2018 and verification also done but on yesterday 08.05.2018 another agent call me and came for verification again. Now 45days passed from the applied, can you please tell me my application can be approve or not, else please update the status.

                I hope hdfc is best for credit cards.

                Please do me favor

                Yamani pavan kumar
                Jun 10, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                we wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                -Manoj
                HDFC Bank Customer Assistance
                May 10, 2018
                Updated by yamani
                PLEASE INFORM THE ELIGIBILITY WHEN WE APPLIED FOR CREDIT CARD DAY ONLY, I HAD 755 CREDIT SCORE WHY I AM REJECTED I DONT KNOW. IF YOU ARE NOT INTEREST TO GIVE CREDIT CARD YOU SHOULD INFORM FROM THE DAY 1 ONLY. WHY YOU HAD TO TAKE ALL THE DOCUMENT AND VERIFICATION ALL THOSE ###.

                ATLEAST CAN YOU INFORM WHY MY APPLICATION IS REJECTED REASON
                Verified Support
                Jul 05, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                -Anay
                HDFC Bank Customer Assistance
                How Much Time it takes to get credit card appliction approuved ?10 day to appliction status inprocess and how much time take it,
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                  R
                  Rahul Ghige
                  from Mumbai, Maharashtra
                  May 9, 2018
                  Resolved
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                  Resolved

                  Hi,

                  I was used hdfc credit card last 5 years, paid out standing amount as well. Also close card in hdfc bank.

                  But still my record showing in hdfc bank cibil i. E. Missing payments.

                  Below is account details :

                  Acc no : [protected]

                  Credit card number : [protected]

                  Customer id : 35717416

                  What is hell going on, i am unable to any loan due to cibil record of hdfc bank

                  Other wise i need to take action from court notice, close my cibil record as soon as possible.

                  Thanks & regards,
                  Rahul ghige
                  Jun 9, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 09, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                  -Manoj
                  HDFC Bank Customer Assistance
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                    Z
                    Zamyang Bhutia
                    from Ranaghat, West Bengal
                    May 9, 2018
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                    This is the second time one assist has forcefully renewed membership without my authorization. Why was no confirmation made. I want immediate reimbursement of my fee.
                    The credit limit on my card is very small and i don't need any protection plan especially one without my consent.
                    I avoided consumer complaint forum the first time thinking it was an honest mistake and even called customer care and told them that i will not be renewing my protection plan but here we are.
                    Kindly delete me permanently from your one assist plan.
                    HDFC Bank customer support has been notified about the posted complaint.
                    "Dear Customer

                    Greetings from OneAssist...!

                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3152676 & the refund will get processed in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards

                    Sagar

                    (Team OneAssist)
                    "
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                      S
                      Sanaya Suzain
                      from Palghat, Kerala
                      May 8, 2018
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                      Address: 560030

                      Hi,

                      This is to notify that I have an account with HDFC bank since last few years and this was a good experience.
                      I do not want to share my personal details which further might create a highlight to me in future.

                      However to my notice now, I have been experiencing that some employee of your bank is monitoring each and every transactions and details of my account since I have opened my account and this makes me feel unsecured about my transactions.

                      "The employee of your bank name is Nadeem Pasha
                      His mobile number is +91 [protected]"

                      Since this manager is tracking all my transactions, I need an action on this issue.
                      Further to this if no action is taken, I would have to proceed with closure of my account in your bank.

                      Regards,
                      Your Customer
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sanjeet Chatte
                        from Pune, Maharashtra
                        May 8, 2018
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                        Address: 431001
                        Website: www.hdfcbank.com

                        Without any intimation, rs 940 was debited from my hdfc bank a/c ...How could?? if you want to charge me for any service of bank, you must call to maintain the monthly balance unless you will get charge for that...But you guys directly deducted money instead any call...I am very disappointed with hdfc bank service...Kindly refund that debited balance and fix issue of negative balance, below two screen shots are there, one is debited amount rs 297 and second is indicate to negative amount rs 641 so kindly check and fix the issues ...Unless i have to close the service of hdfc bank.

                        To more info..
                        Mob no [protected]
                        email id sanjeet.[protected]@gmail.Com
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          pikU7
                          from New Delhi, Delhi
                          May 8, 2018
                          Resolved
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                          Resolved

                          Address: 122001
                          Website: www.hdfc.com

                          Due to some fraud cases happening in unitech cyber park where in my salary account is linked with it, my atm has been blocked and not even was able to access net banking.
                          I got 1 day late for credit card payment and its showing me 450 rs extra charges.
                          I request you to please wave off those charges. It will be difficult for me to pay those charges i am all the way discouraged by the services of hdfc credit card.
                          Please sort out this issue asap i request you.
                          Jun 9, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 09, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. The reference number for this interaction is[protected].

                          -Manoj
                          HDFC Bank Customer Assistance
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                            M
                            Maroti Gadge
                            from Pune, Maharashtra
                            May 8, 2018
                            Resolved
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                            Resolved

                            Address: 411057

                            Hello Team,
                            Already sent email to CC_dispute team along with Credit card dispute form, but issue did not resolved. please refere email sent to cc dispute email.

                            Please resolve this issue ASAP.

                            Also credit two failed transactions of Rs 8547.50 and Rs 8530.00 amount into my credit card account along with financial charges rs.1226 is charged from you due this issue that also needs to be reimbursed to my credit card account.

                            I will not pay complete credit card statement amount of march month that is around rs 57454 as it is pending because of you and if you charge any financial charges again i have to take some necessary action against you.

                            I will just pay whatever transactions occured during march only.

                            Please assist me on this. Also provide me your direct contact number instead of customer care as they are saying that call can not be forwarded to credit card disput department or you can call me on [protected].
                            Jun 12, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 10, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We're sorry to hear of your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your issue, your Account No./Card No, Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              jpaol
                              from Delhi, Delhi
                              May 8, 2018
                              Resolved
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                              Resolved

                              Address: East Khasi Hills, Meghalaya, 793022
                              Website: hdfcbankcreditcardcustomer.com

                              As you are aware that i have cleared all over due amount on 29/1/2018, i am also told that the negative status/written-off remarks will be deleted within 45 days and now almost 4 months have passed since i made payment of the said amount, but the remarks remained as it is in my account status. WHY?... Whenever I made a call/request they took light and just twisting the matter. THIS IS WHY? I need the matter to be done at the earliest.
                              Jun 22, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 09, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide us with your name as mentioned in the card account, contact number as updated in the card account, email address as updated in the card account to [protected]@hdfcbank.com and we shall assist you.

                              -Manoj
                              HDFC Bank Customer Assistance
                              May 09, 2018
                              Updated by jpaol
                              As you required i am hereby providing the details down below:
                              Name : Paokholal Kuki,
                              A/c. (credit card) No. [protected]
                              Contact No. [protected](updated)
                              mail: [protected]@gmail.com(updated)
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                                K
                                Kaarthik ms
                                from Bengaluru, Karnataka
                                May 8, 2018
                                Resolved
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                                Resolved

                                Hi,
                                I received hdfc bank money back credit card last november and as informed by hdfc, i ll have to pay only if the card is used, no need to pay anything extra and i said "no" for smart pay option. But they activated smart pay option smartly and paid my airtel postpaid bill without me knowing. Now they are sending me bank statement for big sum. Am not ready to pay for the outstanding amount and i will pay only for the airtel bill amount.
                                Activating smart pay option even after my refusal is not a good thing.
                                I tried to contact via customer care, mail and complaint through hdfc net banking. Till now no response.
                                I sent grievance mail also to redressal and getting mail like "recipient inbox full" message coming. Really?? Am ready to pay only airtel bill and kindly reverse the due amounts and make it zero to close the issue
                                Jun 9, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 08, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Manoj
                                HDFC Bank Customer Assistance
                                May 11, 2018
                                Updated by Kaarthik ms
                                Hi,
                                Still i didn't get response from your end, either mail or phone call. Kindly help to close the issue asap.

                                Regards
                                Kaarthik MS
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                                  Meghali Vaidya Mallapurkar
                                  from Vasai-Virar, Maharashtra
                                  May 8, 2018
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                                  Address: Thane, Maharashtra, 401202
                                  Website: HDFC Bank

                                  I am not able to receive the OTP number/ and SMS for any netbanking transactions. I had even visited HDFC Bank but they said the alerts are active and there is no issue from banks end.
                                  Pls suggest I am not able to perform any banking active due to this issues.
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                                    B
                                    Bullet Balaji
                                    from Chennai, Tamil Nadu
                                    May 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600087

                                    Hello
                                    I had sent a mail to customerservices. [protected]@hdfcbank.com on 03/04/2018. But i haven't received any response from the bank
                                    I have also pasted the content of the email below for your reference
                                    The email was sent from the email address ([protected]@gmail.com)
                                    — ...⇄
                                    Hello sir
                                    Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
                                    I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

                                    Name: lachiyam. S
                                    Credit card number : [protected]
                                    Pan - akbpl0726b
                                    Account/customer id: 34988888
                                    Registered contact details/email id: [protected]
                                    Jun 8, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 08, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to contact Debt team at[protected] with regard to the settlement on your credit card.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      minnal velli
                                      from Bengaluru, Karnataka
                                      May 8, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560102

                                      My saving account is with hdfc. I have a credit card also from the same bank. Since i missed out past two months payment of my credit card, they have blocked my account and now the balance is in negative. I called phone banking numerous time and all they said was we have raised a complaint to the credit card department and will call you back shortly.

                                      As i have other emis, they were not succeeded due to insufficient fund. Even i visited nearest branch. No use. They said you contact your home branch (Over phone banking). Again nothing happened, all they could do was taking the request and promising that credit card department will call you soon. It is keep happening for last 5 days.

                                      Now i have no idea how to deal this issue and release my account.
                                      Jun 8, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 08, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments expressed with regard to your credit card and we request you to contact our Debt Managers at[protected]/67268002.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        T
                                        THENRAJ
                                        from Chennai, Tamil Nadu
                                        May 8, 2018
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                                        Address: Chennai, Tamil Nadu, 6000088
                                        Website: credit card final settlement

                                        Hi sir,
                                        As per discussion i was about to my credit card
                                        Settlement payment, unfortunately i am not feeling
                                        Well for last 3 months. Also i attached the medical
                                        Certificates in the chennai esi hospital, and i
                                        Attached the medical documents as per my health
                                        Conditions in the attached file. I spoke with your
                                        Collection department regarding extend the
                                        Settlement date is 10th of may 2018 but my account is
                                        Fully blocked by the credit card department. So please
                                        Reconsider my critical situations and allow me the
                                        Settlement the remaining amount, and currently i am
                                        Willing to the full payment as per the discussion. So
                                        Kindly suggest me how much i need to pay the credit
                                        Card settlement. So kindly check and please do the needful.

                                        Name : a. Thenraj
                                        Card no : [protected]
                                        Mobile no : [protected]/31

                                        Thanking you

                                        Thank & regards

                                        A. Thenraj
                                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        I request you to share your credit card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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