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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 966

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T
theja gatla
from Hyderabad, Telangana
May 10, 2018
Resolved
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Hai hdfc,
What is the reason for charging this amount (1416/-). Your team don't even notified me on this. This is unfair, so please refund my amount asap.

08 may 2018 amb chrg incl gst for mar2018-mir[protected] mir[protected] 08 may 2018 708.00 62.20
08 may 2018 amb chrg incl gst for apr2018-mir[protected] mir[protected] 08 may 2018 708.00 770.
Jun 11, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) The Average Monthly Balance (AMB) requirement for your account is Rs. 10, 000. Please visit the following URL for the charges applicable for transactions on the Savings account in case the Average Monthly Balance (AMB) has not been maintained in the previous month: http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 You may refer to the following options on the above URL for knowing the type of charges levied in your account: Cheque Book Cheque return charges drawn on us - Local Cheques deposited - outward Branch transactions Phonebanking - Non IVR Debit Card - Transaction Charge - HDFC Bank ATM's These charges also attract GST - Good and Services Tax.

-Manoj
HDFC Bank Customer Assistance
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    Y
    yalamati sivakumarchowdary
    from Delhi, Delhi
    May 10, 2018
    Resolved
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    Resolved

    Hi i have not paid my past 2 month credit card bill, now the whole amount of credit card is debited/freezed from my debit card. I have tried multiple times to talk to your bank employees but they are simply answering the calls and disconnecting it directly.

    Kindly request you to unfreeze the amount, so that i can pay the amount which i'm liable to pay.

    Kindly request you to reply on my below mail i'd.

    [protected]@gmail.com
    Jun 24, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your card no, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      P
      Prince Armaan
      from Mumbai, Maharashtra
      May 10, 2018
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      Address: Thane, Maharashtra, 400612

      HDFC is charging me 600 rs for zero balance and my account is now showing negative balance of -1997.83. According to RBI Hdfc or any bank cannot charge unnecessary fees or anything like that so kindly pls close my account without any charges.
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        A
        Aneesh Thoppil Babu
        from Tirur, Kerala
        May 9, 2018
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        Address: Ernakulam, Kerala, 682024

        I had taken a car loan from Hdfc Palarivattom Branch . S.L Plaza .Ernakulam. one of the HDFC Representative Mr. Gigi had
        attended for the Loan Process. At that time he has given me the papers to sign, and I have Signed the Documents for the Process. But he didnt informed about the Credit Card Application . After one month without my concern i have got a credit card from yourside . At that time i didnt gave much importance . But last month my phone bill is auto debited in the Credit Card by Smart way Debitting . I have not given any instructions for the smart pay debitting . As i talked to customer care executive, they had told me that i had signed the Credit Card smart pay debitted option. I think ur representative has kept the credit card application form in between the papers of the car loan which i had signed.And i have not got any policy document of car loan from your side . After this incident i have called ur executive for this but he didnt attend the call till this time . I had planned to transfer my company account to HDFC . But due to this type of Cheating by your Executive i am not interested to Continue with HDFC . And I Expect a quick response from ur side.
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          muthuvijayan1
          from Chennai, Tamil Nadu
          May 9, 2018
          Resolved
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          Address: 600010
          Website: Indian Consumer complaint

          I am a hdfc bank credit card holder. Without my knowledge the bank has auto debited a amount of rs 2502.50 (One assist) today 09-may-18 from my credit card number 5337xxxxxxxx5269. And i don't want this membership so cancel the membership and refund the same.

          Please take necessary action refund the same as early as possible.

          Regards,
          Muthu vijayan s.
          Ph: [protected]
          Aug 9, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer

          Greetings from OneAssist...!

          We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3122884 & the refund will get processed in 7 working days.

          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

          Regards

          Sagar

          (Team OneAssist)
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            R
            Ramesh chetry
            from Imphal, Manipur
            May 9, 2018
            Resolved
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            Dear sir i would like to close account because this bank charges is very high i had my salary account but i left the job but now the acount has converted into savings account. Recently i check my balance is - 2300 so i don't want to keep this account any more. Bank didn't inform and i haven't receive any alert such a worst bank i haven't expect. My cont no.[protected] please do not hesited to contact me.
            Jun 10, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We're sorry to hear that. Please share your account details with registered contact info, the charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              shaileshkathal
              from Nashik, Maharashtra
              May 9, 2018
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              Address: Pune, Maharashtra, 411060
              Website: h

              OFFUS EMI PRIN NB:[protected] has been in my credit card statement .It is wrongly chargeg After Waiting for hours in telephone que .Customer care not able to answer.No clarity on charges .Very dissatisfied .Please let me know for what these charges has been levied. Mentally harassing good customers.Not able to answer properly.No communication if EMI has been made. Please help

              Credit card number [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Sidik Ahemmed
                from Hyderabad, Telangana
                May 9, 2018
                Resolved
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                Resolved

                Cancellation of One Assist Membership
                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2378 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                OneAssist Relationship Number : [protected]
                Name :- Sidik Ahemmed Khan
                Mobile No. :- [protected]
                Credit Card Number Ending :- 2378
                Aug 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Greetings from OneAssist...!

                We deeply regret for the inconvenience caused to you & appreciate your patience.

                We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                Regards,

                Deepali

                Team OneAssist
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                  R
                  Rdhana35
                  from Chennai, Tamil Nadu
                  May 9, 2018
                  Resolved
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                  Address: 600052

                  Hdfc bank in redhills branch chennai 600052. The manager and their staffs treating the customers is very worst. All the customers are not allowed inside the bank for deposit and withdrawal. All are waiting for outside the bank door. Customers are complaint the manager but he is not responding that behaviour. Please take the immediate action to the branch of redhills. Against the bank manager and their staffs immediately.
                  Jun 12, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have already received your email in this regard vide ref id[protected]. We will take up the matter on top priority with concern team and respond to you in 3 working days.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    J
                    Jiju P.T
                    from Mumbai, Maharashtra
                    May 9, 2018
                    Resolved
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                    Resolved

                    After a months time, there is no response (No soft copy or hard copy of certificate) for the policy purchased via online on 4th april 2018 to protect my personal loan taken from hdfc (Agreement no.:[protected].

                    Transaction details
                    Policy no.: pp000132. (Received by sms)

                    Proposal form, application no is (C[protected])
                    And transaction id is (185407)

                    Policy amount: rs. 6700/-

                    Complained thrice to either refund or give the policy certificate but received only the auto generated ids and didn't resolve the problem.

                    Interaction id hdfcsl=[protected] dated: 30-apr-2018
                    Hdfcsl=[protected] dated: 07-may-2018
                    Hdfcsl=[protected] dated: 09-may-2018

                    When contacted through help desk nos and through web chat they ask me to contact the nearest branch.
                    Jun 11, 2018
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    May 10, 2018
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from his registered id to have the same look into and addressed. Once the email is sent by customer inform him to share the interaction id with us.
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                      D
                      Dubeyankit0227
                      from Mumbai, Maharashtra
                      May 9, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400067

                      Hi all,

                      It is horrible that without user intimation they are deducting some amount from accounts saying "3rd party cash txn inc gst mir[protected]". It happened twice for me and 708 rupees has been deducted from my account.

                      Note
                      1. Without user intimation how can bank deduct amount? Or else at least there should be a message with details to a user mobile when they deduct this amount. So that user can get to know it and can act accordingly?
                      2. Without user information if any bank transacts any amount then that is equal to looting / cheating.
                      3. If this "3rd party cash txn inc gst"mir[protected]" charges are penalty for using other bank atm's means, then why cannot you people deduct money on that moment it self? Why do you guys deduct money after some time?
                      Ankit anantraj dubey
                      Jun 12, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        K
                        kalairajesh
                        from Ariyalur, Tamil Nadu
                        May 9, 2018
                        Resolved
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                        Resolved

                        Address: 608602
                        Website: www.icicitncdm.co.in

                        Respected sir my name israjesh. T. I worked hdfc bank contract executive from[protected] to[protected]. I don't get my experience certificate till now. My employee code hdg92304. Chidambaram branch, cuddal0re district. Tamilnadu. Pin 608602 and i don't get provident fund (Pf) amount also. So please provide my experience certificate and pf application form. My email id: [protected]@gmail.com, thank you
                        Jun 9, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 03, 2018
                        John Vignesh's response
                        The below issue is resolved:), it taking 24hrs after cancellation.

                        Thanks,
                        Vignesh
                        Verified Support
                        May 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                        -Anay
                        HDFC Bank Customer Assistance
                        Dear Sir
                        IAM SURESH PREVIOUS IAM Working IN HDFC BANK HINDUPUR. But UNFORTUNATLEY MY Health Problem Faced SO REISINED THE Job SO Please GIVE MY PF NO :[protected]. WITHDRAWAL PROCESS .
                        PLEASE GUIDE ME SIR
                        I have lost my food card.I am TCSassociate .Please block my food card and reissue a new card.

                        My card Number: [protected]
                        My mail: [protected]@gmail.com
                        Hello there,

                        Ur transaction on hdfc bank credit card ending 0274 for rs. xxxx.00 has been credited/reversed by xxx on[protected]:15:19:13.

                        But its not reflected in the statement nor the account.

                        Kindly let me know how long will it take for the reversed amount to be credited in the saving account.

                        Thanks,
                        Vignesh.
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                          D
                          Dewanshu Singh
                          May 9, 2018
                          Resolved
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                          Resolved

                          Address: 560045

                          Hi,
                          Today i have got a message from hdfc near 6:19:09 am about deduction of rs 928 from my credit card.
                          The message says "your trx is debited to hdfc bank credit card for rs. 600.00 in mumbai atindiaideas on[protected]:06:19:59. This is not an authenticated trx as per rbi mandate effective 1 may 12.".

                          So can any one provide me the details from where the amount is deducted and also i am very sure that i did not make any payment to this company.
                          Jun 9, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 09, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Hdfc bank charges 177*6 =1062 r/s in name of cash deposit in bank.
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                            N
                            Naresh Babu Sanaka
                            from Hyderabad, Telangana
                            May 9, 2018
                            Resolved
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                            Resolved

                            Address: Krishna, Andhra Pradesh, 521134

                            Hi,

                            I applied for credit card with application number - [protected]si. My card is approved and it delivered to my address but at that time of delivery i'm at outstation. Even i didn't receive any call from delivery boys regrading my courier
                            Now card is returned to bank, i'm trying to resolve my issue with the agency who processed my application but there is no response from them. Even i contacted hdfc bank but there is no response from them.

                            I'm completely fed up with the services of hdfc. Now i want to return my all docs provided to you for my credit card.

                            Expecting quick response at least form you

                            Thanks and regards
                            Naresh babu s
                            [protected]
                            Jun 14, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 09, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We observe that the credit card was sent to your mailing address through Speed post with Article No # EA[protected]IN-DT-27/04/2018. We request you to check with the nearest regional post office to collect the credit card. However, if not traceable please block the credit card and place request to reissue the credit card. Please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

                            -Manoj
                            HDFC Bank Customer Assistance
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                              P
                              parvinder nandal
                              from Gurgaon, Haryana
                              May 9, 2018
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                              Address: Jhajjar, Haryana, 124507

                              My two wheeler policy no.[protected]
                              Bick no. Hr12q 8422.
                              Approximate one month back. When i was going to market. My bike was slipped on road when i tuned. So fuel tank, leg guard, foot rest, clutch handle, front light was damage.
                              Next day i am gone to out of station. When i was came back on 28.5.18. I go to shri balaji honda bahadurgarh for repair of bike.
                              But till date i have not get insurance approval from hdfc ergo. So many time i call to mr. Sanga ([protected]). He told me that if you will call me again i will make your bike no claim.

                              Today morning 10am i call to complain center no. [protected] he give me mobile no. [protected]. I call to that no. He give me anther no. [protected].
                              But any one give me satisfactory answer.
                              I am requested to you, please give me approval all damage part of my bike as soon as possible.

                              Best regards
                              (Parvinder nandal)
                              [protected]
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                yamani
                                from Hyderabad, Telangana
                                May 9, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500072

                                My application no: [protected]s3, i had applied hdfc credit card on march-7-2018, as on today 09.05.2018 my application is showing in process, for verification different - different agents came on march-2018 and verification also done but on yesterday 08.05.2018 another agent call me and came for verification again. Now 45days passed from the applied, can you please tell me my application can be approve or not, else please update the status.

                                I hope hdfc is best for credit cards.

                                Please do me favor

                                Yamani pavan kumar
                                Jun 10, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 10, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                we wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                                -Manoj
                                HDFC Bank Customer Assistance
                                May 10, 2018
                                Updated by yamani
                                PLEASE INFORM THE ELIGIBILITY WHEN WE APPLIED FOR CREDIT CARD DAY ONLY, I HAD 755 CREDIT SCORE WHY I AM REJECTED I DONT KNOW. IF YOU ARE NOT INTEREST TO GIVE CREDIT CARD YOU SHOULD INFORM FROM THE DAY 1 ONLY. WHY YOU HAD TO TAKE ALL THE DOCUMENT AND VERIFICATION ALL THOSE ###.

                                ATLEAST CAN YOU INFORM WHY MY APPLICATION IS REJECTED REASON
                                Verified Support
                                Jul 05, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                                -Anay
                                HDFC Bank Customer Assistance
                                How Much Time it takes to get credit card appliction approuved ?10 day to appliction status inprocess and how much time take it,
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                                  R
                                  Rahul Ghige
                                  from Mumbai, Maharashtra
                                  May 9, 2018
                                  Resolved
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                                  Resolved

                                  Hi,

                                  I was used hdfc credit card last 5 years, paid out standing amount as well. Also close card in hdfc bank.

                                  But still my record showing in hdfc bank cibil i. E. Missing payments.

                                  Below is account details :

                                  Acc no : [protected]

                                  Credit card number : [protected]

                                  Customer id : 35717416

                                  What is hell going on, i am unable to any loan due to cibil record of hdfc bank

                                  Other wise i need to take action from court notice, close my cibil record as soon as possible.

                                  Thanks & regards,
                                  Rahul ghige
                                  Jun 9, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 09, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Z
                                    Zamyang Bhutia
                                    from Ranaghat, West Bengal
                                    May 9, 2018
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                                    This is the second time one assist has forcefully renewed membership without my authorization. Why was no confirmation made. I want immediate reimbursement of my fee.
                                    The credit limit on my card is very small and i don't need any protection plan especially one without my consent.
                                    I avoided consumer complaint forum the first time thinking it was an honest mistake and even called customer care and told them that i will not be renewing my protection plan but here we are.
                                    Kindly delete me permanently from your one assist plan.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    "Dear Customer

                                    Greetings from OneAssist...!

                                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3152676 & the refund will get processed in 7 working days.

                                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                    Regards

                                    Sagar

                                    (Team OneAssist)
                                    "
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                                      S
                                      Sanaya Suzain
                                      from Palghat, Kerala
                                      May 8, 2018
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                                      Address: 560030

                                      Hi,

                                      This is to notify that I have an account with HDFC bank since last few years and this was a good experience.
                                      I do not want to share my personal details which further might create a highlight to me in future.

                                      However to my notice now, I have been experiencing that some employee of your bank is monitoring each and every transactions and details of my account since I have opened my account and this makes me feel unsecured about my transactions.

                                      "The employee of your bank name is Nadeem Pasha
                                      His mobile number is +91 [protected]"

                                      Since this manager is tracking all my transactions, I need an action on this issue.
                                      Further to this if no action is taken, I would have to proceed with closure of my account in your bank.

                                      Regards,
                                      Your Customer
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Sanjeet Chatte
                                        from Pune, Maharashtra
                                        May 8, 2018
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                                        Address: 431001
                                        Website: www.hdfcbank.com

                                        Without any intimation, rs 940 was debited from my hdfc bank a/c ...How could?? if you want to charge me for any service of bank, you must call to maintain the monthly balance unless you will get charge for that...But you guys directly deducted money instead any call...I am very disappointed with hdfc bank service...Kindly refund that debited balance and fix issue of negative balance, below two screen shots are there, one is debited amount rs 297 and second is indicate to negative amount rs 641 so kindly check and fix the issues ...Unless i have to close the service of hdfc bank.

                                        To more info..
                                        Mob no [protected]
                                        email id sanjeet.[protected]@gmail.Com
                                        HDFC Bank customer support has been notified about the posted complaint.
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