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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
Complaints 32881
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HDFC Bank reviews & complaints page 967

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S
from Delhi, Delhi
May 2, 2018
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Address: New Delhi, Delhi, 110049

I have raised a complaint on[protected] regarding my debit card transaction, also many times discussed with their customer care executives, but getting response is within seven working days amount will credeited to account, but now more than a month is over still not recieved the amount.

HDFC Nodal officer also not responding the issue.
HDFC Bank customer support has been notified about the posted complaint.
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    K
    KB Dharma Srinivas
    from Hyderabad, Telangana
    May 2, 2018
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason and i see that i have rs -7392 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
    Jun 19, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have already received your email vide ref id[protected]. Our team will investigate in the matter and revert to you in 5 working days.

    -Anay
    HDFC Bank Customer Assistance
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      V
      from Noida, Uttar Pradesh
      May 2, 2018
      Resolved
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      Resolved

      Address: Ghaziabad, Uttar Pradesh, 201204

      Galat tarike se credit card banana aur Bande Se Kya transaction karna Bobby cash withdrawal ki is Mein give Meerut 10000 withdrawal kara kar usne Mere baad supercharge karni hai kya 9 Ne Kaha Tha ki aap Bank Mein Jama kara Dena aap ka koi charge nahi lage kya Jisme Mere baare so rupay Lage with GST main branch maybe baat ki thi Sonia customer care kara dega abhi tak koi nahi hui
      Jun 18, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 04, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        A
        anirvihaan1983
        from Mumbai, Maharashtra
        May 2, 2018
        Resolved
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        Resolved

        Address: West Tripura, Tripura, 799001

        I have applied for a personal loan at hdfc bank, agartala branch. I was in need as my father is hospitalised and till date i have not recieved the amount where as in got a sms that it was approved on 30.04.2018. I was told that after applying i will get it within 2-3 days. I applied on 25th april 2018. The point is there is no communication from branch and now they are infact ignoring my calls. Is this the behaivour of a corporate staff? I am in need that doesnt mean i am a begger. Hdfc bank is a good bank but people's take advantage of brand and spoil it. Thats what happening here. Staffs should know how to deal with customers and should be attentive.
        Jun 2, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 02, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share the Loan application number and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        I received a call from this number +91 [protected], that person asking atm details if we are not giving details he is scolding to the core, please accept this as my complaint and identify that fraud person.
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          J
          jitendra pb
          from Gulaothi, Uttar Pradesh
          May 2, 2018
          Resolved
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          Resolved

          I was having a savings account in hdfc bank. Account number is [protected]. I have submitted an application in the home branch damanjodi for closing of my bank account in the month of september 2017. But the employee didn't close my account till now. I have also submitted the cheque book. My account balance was 1₹ at that time. Now, my account balance is -1366₹. I have visited the bank in january for asking the status of my account closing process. They didn't respond. I have waited till now and i don't know whom to contact. Please help me.
          Jun 3, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          The TAT for closure of account without any linkages (for eg . credit card/trading account etc.) is 4 working days from the date of submission. We request you to provide the below details to enable us to track the status of your application for account closure: 1. Date when application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgement copy. Incase you are not in possession of the acknowledgement copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://www.hdfcbank.com/branch-atm-locator The TAT's for removal of linkages is as below and the same is also mentioned in the combined closure form : Credit card : 10 working days De-linking/Relinking any product (eg loan/fd/locker etc) : 10 working days Depository account : 10 working days Trading Account : 10 working days Investment services(ISA) : 10 working days (no holding ) and 20 working days (with holding) Incase the account is still not closed as per above TAT, request you to revert to us with the above details to track the status of your application.

          -Manoj
          HDFC Bank Customer Assistance
          Hi, I received SMS, saying :
          Dear customer Mandate rerefence No. HDFC[protected] issued to BSE Limited with value Rs. 1000000.00 and frequncey ADHO is received today for processing. In case any issue please get in touch with your bank.
          Hi I have applied for demat account opening at your company and it has been almost 25 days and my account is not yet open. Neither I am getting any proper response from the team
          Dear sir,

          I would like to bring in your notice that at Nagda Branch of Hdfc bank cashier refuse to take cash due to over amont after hot discussion he accept the challan but did not refund balance amount i.e Rs 20/-
          Please look into the matter and take necessary action to satisfy me.

          Regards
          Lalit Narayan Sharma
          Mob no [protected]
          I am not able to send or receive money in payzapp .in my payzapp i have around 2000 . i want my money .i am not able to transfer my money to bank . even if i tried for booking movie tickets, there is no use .i am not able to do any kind of transaction
          Spoke to customer executive pavithra on 23/04/2018. I have been charged an overlimit fee. I am not going to pay it as I have not exceeded the limit. I have already talked to the customer care and they are giving excuses and unreasonable statements. please look into it.
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            U
            Upendercool
            from Delhi, Delhi
            May 2, 2018
            Resolved
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            Resolved

            Address: Meerut, Uttar Pradesh, 250001
            Website: hdfcbank.com

            Sir, i had purchased a bike in 2007 on consumer loan through hdfc bank. I had cleared all dues in 2010 but my cibil report still shows a current amount of rs. 11, 190 as a consumer loan. Now, i am unable to get any loan due to this discrepancy in my cibil report, so, you are requested to kindly look into the matter and resolve it as early as possible and oblige me. This is for your information and necessary action please.
            Regards
            Upender kumar
            Mob:- [protected]
            Email id:- [protected]@gmail.com
            Jun 3, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 02, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Loan Account No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            HDFC tele caller frequently calling on[protected] for informing about savings cum insurance products

            I have no interest and have recorded last few conversations.

            If not stopped, will file a complaint

            Dr P M UDANI
            Ordered the prepaid card worth 6k on March24th. There is no further information provided about the same and also card status is completely unknown.

            No calls from the bank yet. Ideally it should be delivered within 2-3 weeks.
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              S
              subhashree pradhan
              from Mumbai, Maharashtra
              May 2, 2018
              Resolved
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              Resolved

              Dear sir,
              This is inform you that i subhashree pradhan want to know that today i had gone to deposite cash in saoner branch but i face a lot of problem in saoner branch i. E there have no ladies line for this branch and also the cashier had not help in this matter and i have actually deposited rs.3500 but i give rs.[protected]*2), he was not received. He told me that you change and come. Before deposite we withdrawl rs.40000/- in your branch atm and we got 2000*20, we told him about that matter but he did not listen matter, after that he returned me.

              So kindly to see this matter, then i will thank ful to you.

              Regards,
              Subhashree pradhan,
              Saoner, nagpur,
              Mob-[protected]
              Jun 3, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Apr 27, 2018
              Mannansohail Mannansohail's response
              plz help me my credit card no recive me ok
              May 02, 2018
              Updated by subhashree pradhan
              Dear Sir,
              This is inform you that i subhashree pradhan want to know that today i had gone to deposite cash in saoner branch but i face a lot of problem in saoner branch i.e there have no ladies line for this branch and also the cashier had not help in this matter and i have actually deposited Rs.3500 but i give Rs.[protected]*2), he was not received.He told me that you change and come.Before deposite we withdrawl Rs.40000/- in your branch atm and we got 2000*20, we told him about that matter but he did not listen matter, after that he returned me.

              So kindly to see this matter, then i will thank ful to you.

              Regards,
              Subhashree Pradhan,
              Saoner, Nagpur,
              Verified Support
              May 02, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to please share us the complete address of branch to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
              Plz help me my credit card not recive me ok im summite docoments ok
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                D
                Dhirajkn
                from Hyderabad, Telangana
                May 2, 2018
                Resolved
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                Resolved

                hdfc fake job offers

                Website: [email protected]

                [protected] this number guy siddharth called my sister asking for certificate and he said that he is from hdfc bank and want to offer her a job so she send him her 10, 12th certificate, adhar card, photo and some other documents and after he demanded 2000 rupees through his bank

                Details so here are his bank details
                Sbi account name : tej singh
                A/c no : [protected]

                Ifsc code : sbin0001987
                br...
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                G
                gulnaz fatima faizi
                from Delhi, Delhi
                May 2, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110019
                Website: www.hdfc.com

                This is such a unbelievable after submit my complain i don't get any solutions.

                This is the [protected]@hdfcbank.com mail id i was coordinate with mr hatel. He told me that they resolve this case within 4 working date last date update with him 10 april 2018. After that he never reward on mail or phone also

                Mr manoj
                For your kind information central bank of india branch manager was confirmed that the fund has dispense first a fall this is your job not his or my job. When i asked to check the cctv footage to one of your phone banker he said that this is not my job and told me that this should be done from customer end.
                If a customer service person has decided not to help you, or been unfriendly and caused you to feel embarrassed about what’s happened, that is unacceptable. I may had a great call with a customer service person who promised a satisfying solution, but that promise isn’t kept by his/her promise. I am the customer of your bank more the 3 year and up until now i don't know what is the issue and why it take so much time.
                Jun 3, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 02, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please share the ATM details, transaction details, account details with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Manoj
                HDFC Bank Customer Assistance
                I receive around 10 calls in a day each from a different no and different person asking if I want HDFC personal loan or credit card. Can you please put an end to this ASAP. I have my mobile no on DND but I am still getting calls. I wonder what TRAI is doing.
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                  K
                  kritikagupta240892
                  from Mumbai, Maharashtra
                  May 2, 2018
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                  Address: Chennai, Tamil Nadu, 600096
                  Website: www.hdfcbank.com

                  I keep getting calls from hdfc to have a lifetime free credit card and this time i agreed. Their exective was on the call assisting me on how to apply for it and what options needs to be chosen.
                  I confirmed her for several times to see if any charges will be deducted but the person told no so i went ahean and applied for it.
                  Now i see aroung 1700 deducted for one assist plan which i don't even know.
                  HDFC Bank customer support has been notified about the posted complaint.
                  May 02, 2018
                  Updated by kritikagupta240892
                  I cannot contact their customer care also and the number is always busy.
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                    I
                    Irfan N
                    from Mirialguda, Telangana
                    May 2, 2018
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                    Address: Hyderabad, Andhra Pradesh, 50038

                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7773. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                    Oneassist relationship number : 4218891
                    Name: neelapuram irfan
                    Mobile no. :- [protected]
                    Credit card number ending :- 7773
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer

                    Greetings from OneAssist...!

                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3132708 & the refund will get processed in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards

                    Sagar

                    (Team OneAssist)
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                      M
                      mangalprashant
                      from Bengaluru, Karnataka
                      May 2, 2018
                      Resolved
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                      Resolved

                      Address: Ajmer, Rajasthan, 305901

                      To
                      The manager – afu
                      Cards division,
                      Hdfc bank limited,
                      Chennai.

                      Re: wrong charges imposed on non-activated card & false commitment from hdfc agents to corporate employees.

                      Sir / mam,
                      I have registered for a hdfc snapdeal card with free lifetime membership through one of your dsa agent visited to shree cement limited in dec 2017. But i have got the dinners club card (Last digit 3424) through post & i have not activated the card yet because i am already using another hdfc credit card (All miles) from last 2-3 years. Last month i saw that a statement generated & they had imposed a membership charges of rs 1000/- plus gst in it.
                      So due to these false commitments & useless card please close my card permanently & revert the charges shown in statement because this is a false commitment from your dsa.
                      Secondly i want to log a complaint against all the agents team who have visited to shree cement limited head office and given us wrong card. Now all of them are not picking our phone or not responding.
                      Everybody in my organization were unhappy with cards issued from this team & when we called them they either not responded or said please unblock the card from customer care and charges will be revert. So my question is that why did they issued cards to us just for commission amount only??
                      Details of team is as:
                      Mr. Shahdab / mr. Sajid ([protected], [protected]), mr. Abhishek ([protected]), ms ananya ([protected], [protected]), mr. Ajay ([protected]), ms. Nisha ([protected])
                      Please take this matter very seriously & necessary action please.

                      In spite of taking action from hdfc side against all the four complaints by me, you are saying that we are sorry to revert the charges imposed on your in-activated card.

                      I have already talked to your customer care, she (Ms juhi) said please fill the card closure form & submit to branch so that card will permanently closed & no charges will be paid. So if possible please close my card permanently & i don't need new card because i am already using the all miles card of hdfc along with salary account in hdfc beawar branch.

                      Regards

                      Prashant mangal
                      Jun 8, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      May 02, 2018
                      Updated by mangalprashant
                      .
                      Verified Support
                      May 02, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      In case you have approached any of our communication channels, kindly help us with the complaint/reference number you may have received for us to look into the matter.

                      -Manoj
                      HDFC Bank Customer Assistance
                      May 02, 2018
                      Updated by mangalprashant
                      Compalaint Reference Number = HBL=[protected]
                      Escalation Reference Number = HBL=[protected]

                      Other than this If I cantact to branch they said Toll free will update you the status & if I called to Toll Free they said Branch person will update you the status. I am now fed up with HDFC services.

                      Regards
                      Prashant
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                        A
                        Athul Krishna.R.L
                        from Kottayam, Kerala
                        May 2, 2018
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                        Address: Thiruvananthapuram, Kerala, 695611

                        I have not suscribed one assist and the plan was activated without my permission. Nearly rs 2700 has been debited from my account past two years without my authoristion. Cancel the plan and please refund my amount.
                        Account number - [protected]
                        Mobile number - [protected]
                        I contacted one assist service many times. First 3 times they took call and told to wait as they are forwarding the call to complaint resolution team. 3 times i talked to them and they asked me to wait and then they delibrately cut the call. After that when i tried contacting them it was as if they blocked my number.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          mohit shar102731
                          May 2, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110045

                          Hi dispute team,

                          As per your mail 1474/- amount has been settled by you. But as per my last statement it is reflecting as debit.
                          I do not know why this is happening again and again. Why you guys are not settling that amount.
                          This month i paid only 1012 rs of amount after deducting 1474 rs from my bill, again you are charging late fine fee of rs 400 + gst

                          Kindly resolve this issue as soon as possible. I will not pay any late fee charges and 1474 rs coz this fault is yours not mine.

                          You can also see my all the payments i made in time except this one.
                          I have attached the statement which shows that amount has been settled
                          +2 photos
                          Jun 16, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please share your Card No, charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            D
                            DJeswani
                            May 2, 2018
                            Resolved
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                            Resolved

                            Address: 600041
                            Website: www.hdfcbank.com

                            Sir/madam,
                            We have been constantly receiving letters in an effort to collect an outstanding balance for the above mentioned card number.
                            The name of the card holder/ obligated person to pay is "narain jeswani"
                            Mr. Narain jeswani, has passed away in aug 2016, he is not alive
                            After his death, we have emailed you stating his demise.
                            Despite of informing you, we continued to receive collection email
                            Kindly take our address and us off the collections list for mails, letters, phone calls & visits.
                            Hdfc bank card no 489377xxxxxx6246
                            Thanks
                            Deepak jeswani
                            Jun 2, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 02, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              raman18june
                              from New Delhi, Delhi
                              May 2, 2018
                              Resolved
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                              Resolved

                              Address: 110062
                              Website: hdfcbank.com

                              From:
                              Ramandeep singh
                              H no-31, 32 kh no-117/2
                              Rajpur
                              Extion chattarpur
                              New delhi
                              110074

                              To,
                              The manager,
                              Hdfc credit card section,
                              Chennai.

                              Card number - [protected]

                              With the above reference i a m using hdfc credit card for the past 7.5 year successfully with a credit limit of rs. 1, 80, 000/- in order to meet out my expense i want to increase my credit limit from rs. 4, 00, 000/- to rs.5, 50, 000/- so kindly check my payment details and increase my credit limit as quick as possible.

                              Thanking you,

                              (Ramandeep singh)
                              Jun 16, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 03, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful.

                              -Manoj
                              HDFC Bank Customer
                              May 03, 2018
                              Updated by raman18june
                              Last four digit of credit card - 1822, registered mobile number - 0091-[protected] and e-mail id - [protected]@gmail.com
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                                R
                                rahul chambial
                                from Ahmedabad, Gujarat
                                May 2, 2018
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                                Website: www.hdfcbank.com

                                My name is rahul thakur .I have applied for a sallery accout with hdfc bank branch sector 35 b chandigarh on 27 of march but till 02/04/2018 i dont get any account no. or any other detail .and your bank employe mr parul not recieving my phone all my claims and sallery are on hold kindly do some needfull as soon as possible.
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                                  M
                                  Mohammad Khadeer1
                                  from Suriapet, Telangana
                                  May 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh
                                  Website: www.shinecareer.in/pay.php

                                  I have got one call from [protected] this no and said calling from shinecareer.in
                                  And said that pay 50rs on this site www.shinecareer.in/pay.php
                                  I was traid to pay 50rs with debit card
                                  Finally said transaction is failed

                                  After one hour i got message from hdfc is
                                  Thank you for using debit card ending 7797 for rs.10000.00 in noida at paytm1293914 on[protected]:14:02:12 avl bal: rs.11605.00

                                  Without did transaction how it will deducted

                                  Please resolve the issue
                                  +1 photos
                                  Jun 2, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 02, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    J
                                    Jayanth Bhattathirippad
                                    from Morena, Madhya Pradesh
                                    May 1, 2018
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                                    I am using my postpaid connection since 2006. Last thursday 26-04-18, i have taken a add on sim [protected]. Stilk it's not activated. Showing message that "child sim is not linked".. I have been requesting to the executive about the same, but he has no idea about it!!!
                                    Being a existing customer for so long period i expect a immediate solution.

                                    I send 2 complaints regarding this. And fed up... Want to cancel the connection which i have been using 12 years
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      from Govardhan, Uttar Pradesh
                                      May 1, 2018
                                      Resolved
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                                      Resolved

                                      I didnt know about condition of credit card cash paymat. But your executive guide me a wrong condition... He called me and said to me... You also used this credit card for cash withdraw by atm...
                                      I debit 10000 rupees in my credit card by atm cash... After that same day 1200 rs. Cut in my current balance...
                                      After three days i go to bank and submit debit balance 10000. And charges 200...

                                      I didn't know about all charges of apply my credit card...
                                      Please action of these point... Without information how to cut my balance...
                                      Jun 2, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 02, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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