HDFC Bank Complaints & Reviews

Hi, i have a hdfc credit card a/c with hdfc bank, due to some financial crisis coudnt pay the amount on time for last two months, but already confirmed that by may will make the payments as just got my job, but there are few people (Ravi singh from subhash nagar, new delhi-110027) continuously harnessing & trying unethical means to get the money out, when i spoke with hdfc bank they confirmed not to pay these third parties, also mentioned that if we pay it will be our own risk. Ravi singh (Collection agent) trying all unethical means to collect the money, they also threatened my parents for making the payment. Hdfc bank confirmed that there is not plan, which says pay rs, 2600/- and get 8000/- off from your credit card outstanding, also will get my 3000/- limit in my card, so this a complete harassment, as when said that i will make payments directly to the bank, ravi singh (Collection agent [protected]) said that he will send people to collect and also damage and using profanity, also threatened that can do anything to get the money"we want money thats it". So would need help from you as to sort this out.

Dear sir/mam,

I would like to drawn your kind attention towards the transaction which i had done on dated 22 april 20178 on irctc website (Ref no[protected] through my net banking. On date 23 april, e-ticket was auto cancel.
On irctc website, it show that amount rs.4220 is refunded on date 25 apr 2018.

Till now the amount is not credited in my account. Request you kindly do the needful.

Refund id - [protected]
Transaction id - [protected]
Account no - [protected]
Name - shubhankar kumar jha

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3120 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account...

Hi -

I have a savings account with hdfc bank and the customer id is 66838894

Hdfc bank has deducted rs. 413.00, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

Rgds,
Kattabomman v

I am abhishek and i booked ticket from allahabad to varanasi for date 29th april 2018 in ac3*2 (13:40 pm departure at allahabad). I paid required amount of rs. 201 from my rupay debit card on hdfc gateway.

The amount has been deducted but ticket has not been booked. Please see this issue and refund the deducted amount as soon as possible. I am attaching screenshot of successful payment of rs. 201 on hdfc payment gateway.

I am giving you following detail and attaching the hdfc gateway successful payment.

Passenger name: abhishek
Registered id (At upsrtconline.co.in): rktabhishek
Email id: aks10. [protected]@gmail.com
From : allahabad
To: varanasi
Bus type : ac 3*2
Journey date: 29 april, 2018
Bus time: 13:40 pm
Transaction date: 28 april, 2018 - 13:59 pm
Amount: rs. 201/-
Payment id (At hdfc payment gateway page):[protected]

An agent called me on oct 2017 and misguided and sold hdfc life sanchay policy. He promised there will be medical benefits for my parents equal to sum assured. I opted for rs60000 yearly premium for 5 years for which sum assured agent told was 3lakhs but in original documents sum assured came less 2.23lakhs and also there is no medical benefit which was the only reason why i purchased. Now hdfc life cannot withdraw the policy and give my premium amount back, they are saying i was to pay second premium and then in the year 2019 the locking will be over and i will get the money back.

Hdfc life is a cheat.

Agent details : - siddarth (Mobile - [protected])
Agent address :- hdfc life, barrackpore branch, north 24 parganas, west bengal

Policy[protected]

I called to customer care yesterday to convert my bill into emi. But they asked my card no, exp, cvv and did a transaction. For that i received a otp. But i didn't tell that otp to them so they blocked my card. Please unblock it and reactivate it again. But i don't know why the person asked my card details and did a transaction. It's not good and i'm getting messages like plz don't share your card details to anyone even with the bank employees. Please resolve this asap.

Dear i tried to connect hdfc bank credit card representative but ivr do not give option and wasted my lost time around 30 min then i tried online banking it do not have cancellation option
Then i tried online complaint but comlplaint form only give options but no option for nay request of your choice
Then i tried to search tour mail id but its only postal address
Overall i wasted one hour to complaint but not able to get success

I think i should quit your bank who do not have value for customers time
Sale bm se le kar sare employee bhikario ki tarah toot padte hain sir investment kar lo.
Per compaint ke sabi door close kar rakhe hain koi nahi sunta

I think i should change my bank.

Hdfc bank hyderabad gudimalkapur branch was pathetic in service. I went to withdraw 40000 and the guy told me to home branch to withdraw or else there will be a charge simce the amount is more than 25000.

I have two accounts and i told him to give me a withdrawl slip so that i can remove 20k from each account. They denied and employee basha was very rude. The security guy also came up and threatened me.

Dear sir,

I really have a very worst experience with hdfc bank while closure of my salary bank account no [protected] in the name of shaikh nazir shaikh shabbir, as my home branch in sahar road branch andheri (E), and i filed my application at my home branch, and also my account is not closed and i did so many calls to the executive, she said we checked sir its in process, and i still got msgs of nergative bal in my account by text msg, nothing facility was closed on the account. Plz if this site help me out in this so plz help me in this matter, i really want that rbi should take some step against such situation that come in front of the customer

Bad experience with home loan from HDFC Ltd. and that too for NRI case.
I ended up sending email to company MD.

Attached is screenshot of mail sent to company MD and still no satisfactory action being taken to resolve issue.

[protected][protected]
Hi Aditya Puri Sir,

Good morning.
My name - xxxxxxxx. I am based out of New York. I have taken home loan from HDFC limited from Pune Branch in the month of January 2018. I have approached to HDFC Bank and they routed me to HDFC Limited.
I have some issues to highlight for your reference.

Let me explain everything in detail :

The loan was disbursed on 16th January 2018. On the same day during disbursement all documents including multiple copies of ACH form were submitted. Without that disbursement cheque wouldn't have been issued, right?
I was being told that on 16th of every month EMI amount will be debited from my NRO account.
I did see on February 16th a charge being made to my NRO SBI account of EMI amount.
Around March 25th realized that auto-debit didn't happen on planned 16th March. I ended up reaching SBI asking if they denied any transaction. Well, they said nothing was denied.
I came back to HDFC asking for what has gone wrong and why I wasn't intimated about no transaction. After lot of to-fro, I was being told to pay it thru "paynimo" which I did.
Are you seeing funny side here - Customer is coming to bank and saying loan EMI was not debited from account, please do that.
From 16th January until March 25th I didn't receive a single email or phone call from HDFC about any issue or anything.

Things doesn't stop here. I happened to send subsequent emails about sorting the issue. Again, I am not receiving any response.
Just go thru below mail-chain and you will realize there is no response on my last 2 emails sent in last 14 days. You will see few more emails sent out to different teams in HDFC and no response received from them either.
I do understand that there is time window of 24-48 hrs to respond back to customer. But look here, customer is not getting response for almost 10 days even after sending reminder email. Is that what you call good customer service?
After recent incidents India has seen about businessmen taking bank loan and fleeing out of country, a genuine customer like me coming upfront and asking bank to charge me for Loan EMI and bank people are not even responsible enough to do their duty and not even sending a single email saying "we are working on it"? Or bank is going to charge customer for late payment and then notify me? All I am saying is at-least keep customer informed.

AND YES, I DON'T SEE EMI BEING DEBITED FROM MY ACCOUNT FOR THIS MONTH AS WELL.
Hope after this email, you can guide your team to take necessary measures so that I don't have keep doing this every month for next 15 years/ until loan closure.
Is that the customer service I should expect that too NRI case? I pity for the customers who live in India and take bank loan from HDFC.
Extremely disappointed that's what I can say!!!
[protected][protected]
All I can say - proving to be one of the worst decision I have taken by choosing this bank. I wish I could have gone with trusted bank like SBI or IDBI.
I have never been into such sort of situation in USA where customer has to go to bank to ask them to charge for EMI. Any kind of banking service is just a call away or click away from your computer.

Looks like I have to go thru proper channel if they end up charging me any late payment for their mistake.

Please see google review put up : https://goo.gl/maps/BmwqFWxq1bx

My name is Praveen Kumar and I have taken a credit card from HDFC BANK. Last year 3 months months I didn't pay the due amount from September to November because I having family issues that and in that situation I forgot to pay my number which was registered that time with bank was lost. I called HDFC BANK in the month of December 26, 2017 and that time they told me that my card limit is Rs.27000 which has been over due to Rs. 32000 including all interests and told me to pay minimum due amount of Rs. 5600. I have paid the minimum due amount but they have not updated the same and in my netbanking it was reflecting Rs. 35000. I called them multiple times and visited to my nearest branch they didn't even bother to reply me and bank people were telling that we do not handle credit card that is separate department my issue can be resolved only by contacting customer care but my registered number was lost I requested to update my new number for that also they told me make request from customer care helpline number. In the month of February I only called them to know how can I pay for this month they said they will get back on this but they didn't reply and my due amount again increased to 36000. After that I called to HDFC customer care helpline number from my number they didn't connect because my number was still not registered. Somehow I tried again and it got connected and I asked them why my paid amount is not updated they said that the amount which I paid was only interest as my over due amount was 35000 in the month of December and still need to pay 36000. I told them this cheating and told them until and unless my amount status is not updated I will not make the payment they said they will send a legal notice but I didn't agree to pay the amount and didn't even have the Interest details how they charged. Later in the month of March I got a call from HDFC bank collection department to 13700. I told them I will not because ur bank has updated wrongly and now it is asking me to pay 39000. Later from customer recovery I got to that HDFC bank has a main branch for credit collection in richmond circle bangalore I visited there and met Vishal he is a manager. I told him my problem and told that I will pay only 30000 remaining amount I told it is wrongly updated I m not going to pay that and I will not go for settlement also which will effect my sibil score he said wait for April 15th he will check with his higher authorities and will reduce it but now he is not at all replying me and not answering my call and the recovery agent Ashok is mentally harresing me everyday and telling he will send a notice to my home town and telling to pay now the full amount and make a request of reversal for the wrongly updated amount after make complete payment because of this my sibil score is also effected pls help me my number is [protected].

I ordered a FASTag from HDFC Bank after getting frustrated from the pathetic service of Paytm in this regard. I paid ₹300 as per the order requirement. Instantly got an sms alert that my profile has been created. My customer ID is[protected] and Wallet Id is [protected]. But since 25th April I don't have any clue when will the product get delivered. Tried calling customer care to know the same and they asked to drop a mail to a NON-HDFC email ID who never bothered to revert. I desperately need the tag as I have tremendous touring job. A token knowledge of dispatch will help a lot. Why don't we deserve to get this much support when you aren't giving things for charity? We pay our hard earned money however meagre the amount might be. I don't deserve to be ignored by you. Proof of sms alertare attached.

I have applied for settlement in november 2017, due to huge financial crises. Bank aloted me 4 installments with 1 month grace. I have received settlement paper and i just somehow paid the whole money with struggle in april. Now official claims all my settlement was cancelled without informing me and are asking to pay the whole amount from the beginning in full. They are asking me triple the total amount i have spent i the begining with all penalties. I am already in huge debt trap. May be my death can only punish these money looting goons.

Dear.
We are your bank regular customer. My all family and my own company account in your bank. Every year our transaction is very high from to my company account. My own bolero zlx accident by me. But when i did to claim hdfc. Than surveyor given wrong report to rejection my claim. I think hdfc insurance claim department should be carefully on that surveyor. Surveyor is without experience person. Please do check again by experienced person. I never do again any insurance by hdfc. Surveyor name is deepak jena.


Kamal nayak
Claim no c[protected]
Ph no - [protected], [protected]

Account No.: [protected]
On 27th april 2018 368 rs was deducted from my HDFC account. and they didn't inform this deduction through mail or message.
Without any information Deducting money from my account describing AMB charge INCL GST. This bank is harassing their customer by deducting such amount without any information. This is not fair that you are harassing your customer by such deductions without prior information. So i am requesting you to refund all this amount in my account otherwise I will do complaint against this to RBI and Consumer Forum.

My ref no:
[protected]S1
i have applied last month 25 sill i have not received my credit card i have called several times to the executive he is always saying it will reach you within 2 days still i waiting for my credit card if it is disapproved means for what resons it has disapproved.

REGARDS
K.P.GOPINATH
[protected]

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1899 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

Deducted date : 20th nov 2017
Name : vineeth p nambiar.
Mob : [protected].
One assist membership id : 1454984

Dear sir i venkanna holding an credit card with number [protected]

As i have used the card from 2012 and total amount which was pending outstanding amount i have cleared every thing and closed the card
But in. Cibil it getting reflecting from 2 years
When ever. I spoken with customer care they are not giving any solution

I am not getting loans plz rectify as soon as possible

I am mohammed tanveer ahmed resident of rajendra nagar r. R dist 3 months before i applied for hdfc credit card and all verification are done by the company but recent i just got to know that my application got rejected without any reason but the agent says that my verification is done and my feedback also positive and no problem from the bank but its more then 2 months and now i didnt get any response from the agent as i called them many time and even message to them they just cut my call every time i tried to call them i doubt that my personal data stolen by that agent to use for some other purpose i want to do complaint against that agent
Their contact number are: [protected] and [protected] i request to take action against this company who calling the people and asking for applying credit card letter cheated them like this