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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 969

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S
sarthak rawal
from Pune, Maharashtra
May 4, 2018
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Address: Pune, Maharashtra, 411057

Hi,

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs 647.43 on 3ed may 2018, rs56 on 25 april and 181.57 on 11th april 2018 has been debited from my salary account, mentioning about 'depository charges mar18 - with regard to my demat account. I have never used this account and this issue was reported in the bank last year also when the same kind of amount was debited. I didn't receive any refund but again same this has happened.
Please resolve the issue.
Jun 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    M
    MaruthiReddy Peram
    from Chennai, Tamil Nadu
    May 4, 2018
    Resolved
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    Address: Chennai, Tamil Nadu

    I applied for credit and done my office verification and home verification yesterday. But know in the site my card status is showing disapproved. May i know the reason why my credit card is not approved.
    And also while collecting documents your representative didn't ask my mail id. And he didn't get my signature too.
    Application reference number: 18d[protected]s1
    Name : maruthi reddy peram
    Jun 9, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to share correct 16 digit application number along with the below details so that we can assist you. • Date on which the application was submitted • Place where the application was submitted • Your mobile number / e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive You may write to us at: [protected]@hdfcbank.com and we shall assist you.
    Kindly mention the reference Id TTU[protected] in the subject line.

    -Manoj
    HDFC Bank Customer Assistance
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      V
      vipinanshu
      from Delhi, Delhi
      May 3, 2018
      Resolved
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      Resolved

      complaint for deducted rs.118/- against adhoc stmt

      Address: 201301
      Website: netbanking.hdfcbank.com/netbanking

      Dear team,
      Pls help to disburse the deducted rs. 118 /- (Dated 2nd'may'18) against adhoc stmt chgs incl gst 240418-mir[protected]Cheque/ref. No.-mir[protected].
      Why this amount id deducted, need justification for same even as per rule in case of receiving statement on mail no charges will be apply.
      Secondly, there is very poor service from hdfc in terms of emergency of stmt requirement, i personally visited the...
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      purushottamraj
      from Lucknow, Uttar Pradesh
      May 3, 2018
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      Address: Lucknow, Uttar Pradesh, 226016
      Website: www.consumercomplaints.in/new_complaint

      Dear HDFC Credit Card Team,

      I am purushottam Singh, I am applying for HDFC bank credit card but HDFC executive says to me your CIBIL Score is too low so decline credit card request.
      i try to follow up last 15 days for credit card but executive says try to relogin your request but not possible,
      After two months executive calls to me for credit card dues pending i shocked,
      i says to executive i have no credit card and not received credit card till now
      than why dues pending.
      One day i called to customer care for dues madam says your card was return.

      So i requested to you sir my farzi charges remove from my accounts and also remove from CIBIL Score asap.

      Credit card AAN NO. (AAN# [protected])

      And plz find attached HDFC Executive whatsapp chatting for credit card request
      for more information.

      Dear Team

      I want Genuine solution...

      I AM APPLYING HDFC CREDIT CARD AUG 2017 BUT NOT RECEIVED TILL NOW
      For any Clarification Please Contact our bank officer Ujjwal Mishra(Mob. No. [protected]) & Ujjwal Mishra/[protected]

      Branch address-HDFC Bank Limited, having its regional Card Center at Parnay Tower, 38 Darbari Lal Sharma Marg, Opposite Gate No 5 Vidhan Sabha, Hazratganj Lucknow 226001,

      if any doubt plz call
      [protected]

      Regards
      Purushottam
      [protected]
      May 07, 2018
      Updated by purushottamraj
      Dear Team,

      Kindly update my complaints details
      Hi Purushottam,

      We can help with that. Please write to [protected]@hdfcbank.com with your card application number & contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        R
        Rishineela
        from Tanuku, Andhra Pradesh
        May 3, 2018
        Resolved
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        Address: Karimnagar, Andhra Pradesh, 505001

        My card was blocked as i have not updated my kyc. I went to the nearest branch to update the same. They have told that there is no kyc form for credit card. They told that we need to do it online. When i tried the same, i am being asked for an account number which i do not have. Please help!
        Please help me on how to update my kyc and all the relevant information.
        Jun 3, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 03, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Suneet B
          from Jammu, Jammu and Kashmir
          May 3, 2018
          Resolved
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          Address: Jammu, Jammu and Kashmir, 180003
          Website: Indian customer complaint

          I have applied for personal loan on dated 01/05/18 and it was ensured by branch supervisor that payment of rs 3.0lac will be deposited in my account by 03/05/18. Since i am in need of an urgent sum of money and account holder from last 6-7 years get very disappointed as the commitment is not full fill by the bank. I have waisted my time by approaching you and this is very unprofessional.
          Jun 3, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Apr 27, 2018
          hadlyn nunes's response
          Dear HDFC CARD TEAM,
          My self Mr. Hadlyn David Nunes. My registered mobile number has not functional. So i want to do change my number to start SMS SERVICE.

          Kindly help me.

          Regards,
          Hadlyn
          Verified Support
          May 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share the Loan application number and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Dear HDFC CARD TEAM,
          My self Mr. Hadlyn David Nunes. My registered mobile number has not functional. So i want to do change my number to start SMS SERVICE.

          Kindly help me.

          Regards,
          Hadlyn
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            S
            Sumithra14
            from Delhi, Delhi
            May 3, 2018
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            Address: 600097
            Website: www.hdfcbank.com

            I am not using my credit card at all for the past 6 months, but every month i have been billed with overlimit fee. Also i am paying my outstanding amount properly every month, but still finance charges are applied.

            This is very frustrating and like cheating. Every month i am paying minimum outstanding, but still my balance will go negative every month. This is really bad. Feeling bad for getting hdfc credit card
            Jun 13, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 04, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We observe that your card usage has exceeded the credit limit assigned to your credit card account and hence over limit fee was levied to your card. To explain it further, when the outstanding on your card account exceeds your assigned credit limit, an over limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 would get levied. Further, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges.

            -Anay
            HDFC Bank Customer Assistance
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              V
              Vikas2407
              from Samastipur, Bihar
              May 3, 2018
              Resolved
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              Address: 841439

              Dear sir,

              My concern is that from my hdfc bank customer id[protected] their is amount 118 ₹ twice deduction without any information...
              I requested the statement through my passbook app by mistake but after that I called the customer care regarding it that I don't won't the statement bcoz I show its been charged ruppes 50 as per the application..
              But after the conversation with customer care they told me, don't worry about it that the service is absolutely fee ..

              After that why is the deduction occurred in my account..
              I need my money, please refund it bcoz its not my fault.
              Jun 8, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

              -Anay
              HDFC Bank Customer Assistance
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                S
                sumayya PV
                from Kochi, Kerala
                May 3, 2018
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                hdfc life super income plan cancellation.

                Sir,
                I am sumayya, working in a private it sector and i have purchased hdfc super income plan with the policy numbered: 19721604 for an annual premium of rs.1, 00, 000 with premium paying period of 8 years. The duration of the policy is 16 years. I was convinced to buy this policy by a hdfc financial consultant from cochin.

                Unfortunately, i need to take a rest due to growth issue in uterus and pregnancy treatment, and...
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                A
                Abbas Burhani
                from Pithampur, Madhya Pradesh
                May 3, 2018
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                Address: Sehore, Madhya Pradesh, 466001
                Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

                I have not received my fast tag yet.
                Very worst service of HDFC Bank. I am waiting since 3 Months.
                I paid all the fees. Please dispatch my Fast Tag at the earliest. otherwise i Will go to Consumer Forum to file a case against HDFC Bank

                My wallet ID is: [protected]
                Mobile No: [protected]

                ABBAS HUSSAIN
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  anup jhun jhun wala
                  from Kolkata, West Bengal
                  May 3, 2018
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                  Address: Kolkata, West Bengal, 711204

                  My previous signature has been changed by me long back due age factor with my banker which is certified by my bank and deposited kyc form with certificate of my current signature with my banker.

                  But twice mutual fund office rejected with remarks "signature mismatch with kyc form"

                  Pl. Solve it as i urgently i need for redemption o[censored]nits for my treatment but due to signature problem unable to redemption.

                  Anup kumar jhun jhun wala
                  HDFC Bank customer support has been notified about the posted complaint.
                  I have made a wrong transaction, ID for this is[protected] kindly let me know what can be done.

                  Regards,
                  Nishu
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                    S
                    srikanthnelly
                    May 3, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560076
                    Website: www.hdfcbank.com

                    Dear sir,

                    This is regarding an imps transfer which had done on 27-apr-2018 for an amount of rs. 25720 with rrn reference no.[protected]. The amount is debited from my account [protected] sb account. The amount has not reached the beneficiary account. I have called hdfc customer care without any success on this issue. Kindly help in resolving this as this is my emi amount which is very urgent. My customer id is 5404128.

                    I have already raised a case regarding this without any result.

                    Srikanth. N.

                    [protected]
                    Jun 4, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Kindly email at [protected]@hdfcbank.com and share us the statement of account of the beneficiary so that we can take it up with the concerned team and assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      K
                      Kiran Yadagere
                      from Bengaluru, Karnataka
                      May 3, 2018
                      Resolved
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                      Resolved

                      I've applied for hdfc fastag and got the same. Unfortunately there are no details of the account number or wallet id or anything. It's just fastag i received and no welcome mail also.
                      Now my fastag account is empty and i've no clue how to recharge it without the wallet id or account number details given.
                      Hdfc fastag customer care number never connects.
                      Is this a use and throw fastag? I seriously doubt bank's commitment on providing this service.
                      Jun 3, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 03, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Sir loan department ke employees ferozepur branch ke indrajeet or uske sathi dhmkiyan dekar gaye hai
                      Please give my account details as one time membership amount has been deducted
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                        B
                        Belsi
                        from Mumbai, Maharashtra
                        May 3, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Hi, i would like to bring it to your notice that i left my previous organisation in the month of august 2017 my salary account [protected] & customer id 27604542 is still active & converted to saving without informing me or warning me. Now account showing in a negative rs.2123/- which is not acceptable. So close the same or waive off the negative balance as it was not used by anyone also stop sending sms related or else will raise a complaint to the head quarter or will take a severe actions against this. Regards, maria belsi
                        Jun 12, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Ananya KP
                          from Bengaluru, Karnataka
                          May 3, 2018
                          Resolved
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                          Resolved

                          Hi,

                          I am having my account with hdfc from past 7+ years. And recently i had taken personal loan worth 9 lakh. And i was paying my emi without fail. Now i wanted a top-up of 2lakh pl for which i had approached hdfc representative (Name -
                          Palani, [protected]). He requested a lot of documents to be provided which also included last 3 months salary slip.in the initial inquiry i had informed him that i am currently serving my notice period and joining a new company because of which my march month salary slip is generated but it will be given to me in my full and final settlement. He had assured me that loan can be sanctioned in this case. And after submitting all the documents and waiting for 4 days he is coming back and saying that loan cannot be sanctioned as march month salary has not been credited. This is very ridiculous that he is informing me at the last stage. I am also unhappy with hdfc for treating there loyalty customer in such a manner. Because of this i am thinking of deleting the hdfc account and debit card which i am holding currently.

                          Regards,
                          Ananya.
                          Jun 17, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 05, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly email us at [protected]@hdfcbank.com and share us your Complete name, mobile number, a city of residence and loan application number so that we can check and update you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            sachin.more
                            from Pune, Maharashtra
                            May 3, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411032

                            I had given my documents to kapil jain (Hdfc bank) for mortgage loan and after verifying my documents they said they are ready to give me loan. So i applied for loan and also given 11, 000 as processing fee.
                            They said i have to take insurance as well. So i paid them 25000 rs. For insurance.
                            They had approved my loan and send message for disbursement. I also got sanction letter. After few days, they told me that they cannot give me loan because there is some issue with documents.
                            Now after rejecting my application, they said they cannot refund my processing fee and also they cannot cancel insurance.

                            My grievance is that
                            If my documents were not clear, why they had approved my loan and why they force me to take insurance.
                            I have been cheated by hdfc bank for 36000 rs.

                            Hdfc bank employee who was processing my loan :
                            Kapil jain (Mobile: [protected])
                            Hdfc sales pvt. Ltd.
                            Global trade center 1/1, lbs marg,
                            Navi peth-sadashiv peth, pune
                            Jun 19, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            May 03, 2018
                            Updated by sachin.more
                            My contact Number : [protected]
                            Verified Support
                            May 04, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            As we are unable to locate details of your application with the information provided in your e-mail, please provide us the details requested below to enable us assist you further. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Sales person (if available) Contact Numbers of the DSA/Sales person (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

                            -Anay
                            HDFC Bank Customer Assistance
                            May 04, 2018
                            Updated by sachin.more
                            Loan Reference Number/ Application Number - File No.[protected]/KC
                            Name of the Applicant - Sachin Ramesh More
                            HDFC bank account number ( In case you hold account with HDFC Bank) - No
                            Your Address - Sr. No. 67/1/B, Plot No. 4, VidyaNagar, Pune - 411032
                            Your contact number(s) - [protected]
                            Type of Loan - Mortgage Loan
                            Amount of Loan - 2000000
                            Name of the Direct Selling Associate/Sales person - Kapil Jain (Mobile: [protected])
                            Contact Numbers of the DSA/Sales person (if available) Kapil Jain (Mobile: [protected])
                            Date on which Loan Application was collected - 27 March 2018

                            I have also attached Sancation Letter copy of loan.

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                              S
                              Srujana V
                              from Hyderabad, Telangana
                              May 3, 2018
                              Resolved
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                              Resolved

                              I've been receiving continuous phone calls from hdfc bank everyday regarding personal loan requirement. It is not possible for me to block the numbers as i'm getting calls from different numbers everyday. I've informed them multiple times to remove my number from their database in many ways, but there is still no use on that front. I want to lodge complaint against hdfc bank for making such calls despite multiple warnings.
                              Jun 18, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id, the caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                B
                                BASAVA TUPAKULA
                                from Bhimavaram, Andhra Pradesh
                                May 3, 2018
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                                Address: 507203

                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1538/- from my credit card number ending with 8911 without my concern on date:14/4/2018. I am not interested about this service and don't want this membership any more. So cancel the membership
                                These amount shows in my statement as aunthorised amount and smart emi like... So please refuse these problems
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  Devraaj Singh Raghuvanshi
                                  from Pune, Maharashtra
                                  May 3, 2018
                                  Resolved
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                                  Resolved

                                  wrongly execution of rtgs to my icici account of inr 2, 90, 854.00 from hdfc bank.

                                  Address: Bilaspur, Chhattisgarh

                                  Dear sir,
                                  My name is devraaj singh raghuvanshi, i have an current account (A/c no:[protected] in icici bank shankar nagar, raipur. I was having direct transactions from my company account who have there account with you in hdfc bank, branch-mungeli road bilaspur with whom i was working with as a vendor. They (Hdfc bank) were supposed to deposit inr 2, 90, 854.00 in my icici account through rtgs on 5 may, 2017 which was wrongly...
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                                  S.Madhusudhanan
                                  from CHENNAI, Tamil Nadu
                                  May 2, 2018
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                                  Address: Chennai, Tamil Nadu, 600075
                                  Website: www.hdfcbank.com/htdocs/.../PayZapp/index.html

                                  On mar-12th. I was calling the hdfc payzapp care toll free number. The number was busy. Then i search in the google for alternate number. I found this number in the begging.+91-[protected]. They asked my mobile number. Then suddenly he took money from my wallet.
                                  Then i call again to that number stating why you used my money from my wallet. He talking very rude hindi language and telling me to complain in the cyber cell if i have the guts.
                                  Need to take necessary action. When i call the toll free number i waited for 20 min to make the call to speak to the banker. The they sais they are aware of the same. Tole me complain in cyber cell.
                                  HDFC Bank customer support has been notified about the posted complaint.
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