HDFC Bank Complaints & Reviews

Hi team,
I took personal loan rs. 15000 from hdfc bank (Ac[protected] in 2013 and paying my emi as rs. 3489 per month. It should get end by this year in the month of oct but due to family problem i could not make payments for few months (6-7) but bank is asking for nearly 97000 more where as i am willing to pay rest emi amount not bounce amount. Please guide me for appropriate guidelines.

Help me to choose best possible solution.

Regards,
Human voice

I am from kota rajasthan, and i am writing my personal experience with this bank. Their executive makes falls promise from you to attract towards bank. As a customer comes in grip by submitting cheque and money then they start taking a lot of hidden charges from you about 5 times more as they promise in starting. So be careful before going with this bank. Worst bank and services. I got a lot of financial loss without any mistakes because of falls promise of executive.

Hi team,

This is to inform you that, there has been an incorrect and in appropriate charges and penalty charged on my credit card[protected]xxxx7840) for which i have no clue.
My salary account has been on hold from 6th march to 18th march and there has been a deduction of 6886 rupee from my salary account and 1371 rupees from my credit card without my approval.
All the deductions are being made without informing me and without my permission.
After payment of all the above mentioned amount the salary account is again on hold. And as per my research i came to know the bank cannot hold my salary account or deduct money from my account without my approval.
I would request to please look into the matter and revert back asap. And the least a bank of such reputation can do is to inform their clients before using their account without their permission.

Request you to kindly revert on e-mail or please do call around 7:30pm.

Regards

On 8th march 2018 i tried to order samsung evo memory card along with samsung on nxt 64gb. The total cost of order was 13299. As they wer offering 10% instant discount (Max 1250) i had to pay rs 12049. So i paid amount using hdfc debit card and i received message from hdfc that payment was successfull. But according to flipkart payment was failed but payment was debited from my account so i contact flipkart and they told me to wait for 8 hours but nothing heppend adter given time. So i called hdfc customer care number[protected] on 9th of march and the registered my complaint(Docket No.MUMA[protected])
And told me to wait for 8 working days and they also told me to fill CDF. So i went to branch and filled CDF. Since now 8 working days has been over and still no proper resolution kindly provide me solution as soon as possible.
. My contact number is [protected]
And flipkart order id is od[protected]
Ac no. [protected]
Registerd no. [protected]
Transaction date 8 march 2018
Transaction amount - 12049
Refrence number[protected]
Txn id given bay bank - [protected]

This complaint regards to convey my grievance related to the disappointing attitude of few of the staff members of HDFC bank, Chetak Circle, Udaipur(Rajasthan).
My name is Bibin Babu Skaria. i reside in Ernakulam(Kerala). My father owns a business "Eternal Stones Pvt. Ltd.", which is also officially located at Udaipur itself. My father wants to open a current account and one the staff members, "Nilesh Agarwal", agreed initially, asking for a few formalities, including inspection of the office. The office is basically located in home, the legal permit LOGO and Other bank(SBI) current account as well as statement are already there as proofs.
This person refused for further proceeding claiming that the office is not allowed to be open in a residential locality and in one's home, despite the fact that there is no such kind of rule for traders. The person provided negative reviews because of which the HDFC authorities situated in Ernakulam are being helpless.
I hope that you understand my situation and take strict action againt this person ("Nilesh Agarwal, Chetak circle HDFC branch."). I anticipate that HDFC will go through my words and I will be therefore, waiting for a reply within less than a week. if not, i will assume that the bank and its staff are not reliable, forcing me to shutdown the account, once and for all.
- date of the incident : 15 feb 2018

Hdfc company is a fraud company that has fraud agent like [protected] (A fraud agent) with this agent the company cheated the customer. This agent frauded me with making and mis guading me that you have to buy two policy and company will give you a reliance tower. L bought 2 policy rs 99000/- rs 36500/. Now there is policy and no money. Hdfc company is fraud with fraud mc bc chutia agent like [protected]. Jago customer jago and expose this fraud company.

When the card was new i use to get credit card statement at my residents but not before due date but the physical statement use to come but later on they stopped sending the statements
Because of which my cibil score is affected
If not the statement at least bank should give prior reminders on credit card bill via sms but this bank don't bother to provide any such service

Wrong Transaction NOT BEING reversed after 30 days.
Merchant has provided written confirmation that it's invalid transaction.

There were 3 wrong transaction and 2 of them reversed within 30 days.
But, last one not being done for more than 30 days.

Customer care person confirmed that Complaint is time pass activity and keep repeating reversal with happen after 30 days.
After 30 days, they changed to 30 Working days.

If some can be done (customer care rep refused to provide reason for reversing 1 tran within 30 days), why cant the others ?
If it's going to take 30 working days in spite of Merchant confirmation, Why ask for Complaint and what will you do with complaint - Just Ignore...

As per the Bank's T&C, for using my Platinum Debit Card for making a payment, I should get certain rewards points based on type of merchant.
Now suddenly I saw that my points were debited from my account and it is showing as negative balance. I complaint against this in my bank's customer care. They lodged the complaint and the resolution they provided is that from 1st May 2017 to 30th September 2017, due to some technical fault, some points have been rewarded by the bank that should not have been rewarded. The points were wrongly credited so they pulled out the points without intimating me.
Upon asking for the details of those transaction that for which transactions Bank has wrongly credited the points, they have shared the details of 72 transactions done via my debit card for which I should not have been credited the points.
Now surprisingly within the mentioned time frame I did only that 72 transactions using my debit card and I checked that I was rightly credited the points at that time. But the bank is not accepting the fact, they simply telling that you were not eligible for the points.
My question is that how is this possible that during the mentioned time frame and out of those 72 transactions all the 72 transactions are not eligible for the points and not a single transaction was eligible?
Second why the bank has given the points at that time then and now after 11 months they came to know about the same?
I want you to look into the case and take action against HDFC bank because I am facing this type of problem many a times

File No is[protected]. For which as per sale executive Khushal Pinjari ([protected]) when I apply for loan they promise me they will provide me loan within 10 days with total amount 21 lacs (99%)

After applying loan with HDFC not getting any proper reply for loan status. even loan executive also not giving proper answer. Its about 40 days but still not receiving loan amount from HDFC. they was deducted 11850/- Rs as processing fees withing 12 days while applying for home loan.

Half of the time he is on Leave. by luck he would say it would take 2 more days... its been more then 15 days that multiple 2 days have passed by..
My question here is very simple. Why did the sales executive commit of a certain loan amount when he knew that such amount cannot be offered? Why is the bank deducting 3750 rupees of processing fees for such commitments given by the bank?
PLEASE RETURN MY PROCESSING FEES WITH INTEREST.

I suggest to all never go with HDFC for loan. they are giving wrong promising. due to wrong promising I need to pay more to builder because I am depended on HDFC.

We made a tax transaction of inr 42, 000 on 20th march. As soon as we were able to get through hdfc's lines we requested for a cancellation of the transaction as our ca advised we had made the transaction incorrectly.

However, the person on the call very coldly said it can't be done. And after i said that this is against the rule - govt. Has mandated that only for tax transactions they can be cancelled within 3 days. After i told him he has to comply, he put me on hold permanently. I was on hold for a good half an hour but to no avail.

I am Jayati Choudhury and was supposed to be a proud owner of HDFC Credit Card for the last 10-12years..
I had never been defaulter of Credit Card Payment. Everything was going good..
Suddenly I had faced a big financial loss due to my cousin's fraud and now running a cheque bounce case in Ranchi Civil Court headed by Hon'ble Ms.Nitika..My lawyer is Sri A.K Pathak, Ranchi Civil Court..Case No.2761/2015 lodged in November'2015..The amount of loss I am facing would be of 40lakhs approx.

I paid the minimum amount of credit card bearing interest losses in time always except last 2-3 months due to severe financial crisis.

HDFC put hold on my savings accounts and sent notice in February'17.

Since then I am continuously requesting them to withdraw the hold on savings account and also with the preclosure..But their call centre representatives repeat like Robot..Money Due, you have to pay..

Ms.Rajshree Rout, Mr.Vinay Jha didnt pick up the phone of mine.

I am not a WILFUL DEFAULTER neither I am like NIRAV MODI or VIJAY MALYA who have destructed the INDIAN ECONOMY..

I m getting emails from Ms. ADITI K..Deputy Vice President ..which seems to be automatic...Not interested at all to show humanity towards a customer who want to pay back the bank dues in instalments..

Can anyone is there to help Credit Card Deptt to show humanity which Electricity Deptt / Water Supply Deptt/ Municipal Corporation show by collecting payments in instalments instead of total Bad Debts

I am just a petty salary holder and cant pay the dues of 1.75lakhs

Total Dues were 2.75lakhs...I have to sell my gold ornaments to make payment of 1lakh to them..

All these have been communicated to HDFC, but seems no one read the emails with concern and give automatic reply.

A Hurt Customer of HDFC Credit Card due to their Inhuman aporoach

Jayati Choudhury

Hi Sir,
I had sent a complaint on 9/03/2018, But after that day I did not get a single phone call or mail from your end or HDFC credit card department.
Once again I want tell you that the bank has auto debited Rs. 1899 from my credit card number ending with 4843 without my concern on 7/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs. 1899.

One Assist Relationship No:- 1795567
Name :- Ranjit Bag
Mobile Number :- [protected]/[protected]
Credit Card Number Ending :- 4843

I have account in hdfc indrapuri they processed a policy on my name without confirmation.when I received a mail for confirmation I had proceeded for disagreement and rejected it.when I discuss it with bank person's now they are saying it is processed. Kindly look in the matter and solve it.

Dear Sir,

I received a call from HDFC BANK, KOLKATA. He told me you are eligible for credit card are you Intrested in Credit Card,
I say yes.
Next HDFC BANK field officer collect my proper signed document. Next too many tele verification, sms and many more. I waist my time with office verification and Residents verification .I waist my money for document xerox and photos, Next message per message at last status disapproved.

If I am not eligible for credit card why called me, sms me, why collect my documents and why verify my office and Residents and why waist my time, why waist my money.

( also I have a HDFC BANK CD LOAN- [protected]. With same address and same income proofs)

I demand to know the perfect breafly reason for disapproved my credit card. If my complain is not resolved I will take action against.

Name-AUROBINDA JENA.
PAN- AYDPJ4756F
CREDIT CARD REFERENCES NO- [protected]E8.
APPLICATION FORM NO- CC34583137
MOB- [protected].
D.O.B- 14/07/1995.

Hi,
I took insurance from hdfc life. I got a call from hdfc life member on november-2017 and they explained me about super income plan and the plan looks good so that i accepted to take insurance.
What they explained was, i can pay the premium through hdfc credit card and that will converted to emi so that the small amount only need to pay every month.
Since it is small amount every month i accepted to take insurance. Once i said ok to take insurance they deducted my one year premium from my credit card.
But it has been 5month, still it is not converted to emi and every month this hdfc credit card statement they are adding some financial charge as i am not paying the amount. This things i am reporting to my contact person (Mr. Sri hari - mob:[protected], email: srihari. [protected]@hdfclife.in), he is not taking any serious action. Now i wanted to close this insurance (Policy no:[protected] but i'm not able to do it.
Kindy help me if someone crosses this kind of issue & please be aware of this kind of calls.

Thanks & regards,
Ashok

Dear sir/ madam,
I am not very satisfying o[censored]r customer care services and please revert back my money regarding the information given in the previous complaint. I am using credit card from 6 years onwards a. D i am a salary ac holder o[censored]r bank and i hav hdfc ergo policy holder from 6 years.
I[censored]r not satisfying me, i wil change all of mine into other bank.
Thanking you sir
K niranjan babu
[protected]

Since jan2018 im continuously requesting for credit card settlement hdfc collection team. They are fooling me saying next month. I already paid 3k, card was used for 5.5k swipe. The card was used my friend. When i relaised that it not being paid, immediately called for settlement.
They took 3 months now asking me to pay 8500 which is not possible im requesting but still im being forced

I cant pay more than 4k.

Policy no 20126614 k. Thomas from 28.2.18 onward i am trying to cancel this policy, but there is no response from your side send me the correct e mail i'd and mobile no. I had already send the cancellation hard copy throuh courier and also sort copy, please make me a reply and great this most urgent and i want to know the status immediately.in nagapattinam branch the response is not good and they were cheated me and this was a great dippression to me.

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 489377xxxxxx1984 without my authorization on date:20/03/2018.

Got these messages:
20/03/2018 thanks for choosing oneassist plan!
Your hdfc bank credit card will be charged with plan fees of rs1399.
Send stop oa to [protected] in next 48 hours to opt out

I have sent a message as stop oa to [producted] number but still i didt receive any message.

I was charged even after opting out. I don't want this membership, so cancel the membership and refund the same.