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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 995

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S
Sulabh Khare
from Indore, Madhya Pradesh
Mar 23, 2018
Resolved
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Resolved

Address: 462016

I have done the payment through hdfc payzapp for tata sky recharge. Transaction has been done but recharge didn't happen. 2nd time this is happening with me. There is a serious technical issue of payzapp and tata sky. Refund my money asap. Customer care phone is also kept busy all the time.
I am attaching the transaction screen shot for the reference. It has all the detail. Very disappointed with the service of hdfc bank. Same problem continues with so many months.
+1 photos
May 6, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

Your recent experience with us is unfortunate and we deeply regret it. Allow us to redress the issue by providing your registered contact and transaction details at http://bit.ly/2aJ9wGW . Mention Reference ID PZ[protected] for us to assist you

Anay,
HDFC Bank Customer Assistance
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    R
    Rohitp018
    from Hyderabad, Telangana
    Mar 23, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400708

    Request you to deactivate oneassist service form both the credit cards ending with 1416 and 7430. This has been activated on my cards without any intimation or call or sms. Its of no use i guess. Without even transacting my cards on any pos terminal and atm cenetr. Still my payments on credit cards got exhausted upto 5000. To end this chaos and request you to maintain call intimation service before any vas activation.

    Please assist on this asap.
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    "Dear Customer

    Greetings from OneAssist..!

    We deeply regret for the inconvenience caused to you & appreciate your patience.

    We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

    Should you require any further assistance, please reach us at[protected].

    Regards,

    Sagar

    Team OneAssist"
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      A
      Ajit Verma Ajju
      from Delhi, Delhi
      Mar 23, 2018
      Resolved
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      Resolved

      Address: Ambala, Haryana

      I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr038921. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

      There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.
      May 3, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We like to confirm that the TAG is delivered to you on 23 March 2018 also the tag Active. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

      -Manoj
      HDFC Bank Customer Assistance
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        J
        jyomis
        from Haridwar, Uttarakhand
        Mar 23, 2018
        Resolved
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        Resolved

        The hdfc bank loan executives are very pathetic illiterate people, they don't no at all how to speak with customers.

        My consumer durable emi got bounced due to some technical issues at banks end. Yesterday got call from bank/ 3 p agency for the payment today made the payment for the emi amount.

        The agent lady (Saurayna - i guess) was talking very badly and using disgusting langugage.
        What kind of third party agencies hdfc bank hires for calling, this is image of bank down.

        Need explanation and apology for the same.
        May 9, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 25, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your Loan account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
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          A
          Anumol p.g
          from Mumbai, Maharashtra
          Mar 23, 2018
          Resolved
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          Resolved

          I have updated my mobile number in my hdfc account... But i can't access the otp through that number.. It still delivered to old number... Even though my account shows new updated number... Am really hesitated... Plz do something... Its urgent... This s for the second time am registering... I trust that u can really help me... I am in an urgency to do one transaction... If i can't use it in an emergency.. What is the use of this card... Really not happy with ur bank... But i hope u people will help me to feel good... Last time i got a great support from ur side...
          Thanking you...
          May 4, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 18, 2018
          Hffc's response
          Credit account
          Mar 18, 2018
          Hffc's response
          HDFC credit account
          Mar 18, 2018
          Hffc's response
          Arvind Parmar
          Mar 18, 2018
          Hffc's response
          Date 18/3/18
          Mar 18, 2018
          Hffc's response
          Hello HDFC benking date 18/318
          Verified Support
          Mar 23, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Card No., registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          My name arvind parmar mobile number [protected] credit cade close, cade number:[protected] expridate:05/25
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            R
            rohitraj479
            from Kolkata, West Bengal
            Mar 23, 2018
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700107
            Website: One Assist

            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8609 without my concern. I have already called them and said to cancel my membership but they didn't cancel but renewed without asking anything. I am not interested about this service and don't want this membership any more. So cancel the membership which is going to expire on 24 july 2018

            Oneassist relationship number : 1152896
            Name :- rohit raj
            Mobile no. :- [protected]
            Credit card number ending :- 8609
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            "Dear Customer

            Greetings from OneAssist...!

            We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3021738 & the refund will get processed in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards

            Sagar

            (Team OneAssist)
            "
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              A
              anilanju
              from Una, Himachal Pradesh
              Mar 23, 2018
              Resolved
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              Resolved

              Address: 174303

              Dear sir, on dated i had paid airtel mobile bill rs 17, 382.18 /- of contact no [protected], through my debit card wide transition no.[protected], in account of payu_airtel31/hp, the same merchant not receive the money. Kindly refund my money of rs. 17, 382.18/- or resolve the issue.
              More over i have also complaint the same on telephonic through costumer care center wide compliant no. 1532166, dt 22/03/2018
              Thanking you
              +1 photos
              Apr 29, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 23, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have raised chargeback dispute on the said transaction and our team will update you within 5 working days. For further assistance, you may write to us at [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance
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                D
                dhirajgarg42
                from Thanesar, Haryana
                Mar 23, 2018
                Resolved
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                Resolved

                Address: Kurukshetra, Haryana, 136130

                Dear sir/mam,
                I am using your credit card. This time i checked my billed transactions. You have made unnecessary charges in my account. It shows i am cheated by you. I called you many times but you are not taking my phone. Do the solution otherwise i will approach to banking regulator.
                Hope that you will understand my problem and solve asap.

                Note:- the underlined entries are suspicious and uploaded, please check.

                Name dhiraj gupta
                Ac no [protected].
                Credit card no. [protected]
                Mobile no [protected]
                +2 photos
                May 2, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Mar 23, 2018
                Updated by dhirajgarg42
                Solve this problem ASAP
                Verified Support
                Mar 23, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days.The reference number for this interaction is[protected].

                -Anay
                HDFC Bank Customer Assistance
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                  D
                  Dr N D Sharma
                  from Delhi, Delhi
                  Mar 23, 2018
                  Resolved
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                  Resolved

                  Address: Kurukshetra, Haryana, 136118

                  Dr. N d sharma sb a/c [protected]
                  Id 6364813
                  Customer since 1999
                  I was issued debit card by kurukshetra branch last week
                  Its a international debit card
                  I do not get insta alert after the transaction is over
                  Earlier always got insta alerts soon the transaction was over for rs 499 or $ 10 during last ten years
                  Please register me for insta alert on my debit card ending 3993
                  Awaiting your prompt response
                  Apr 25, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 23, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  HDFC Bank InstaAlerts is a facility through which you can receive latest information about your banking transactions on your HDFC Bank Account. These could be event or frequency based alerts. Based on the type of Alert requested by you, we would send the Alerts via SMS or E-mail. We request you to visit the following URL’s for complete information regarding InstaAlerts, viz., Features & Benefits, Eligibility & Fees, DEMO, Registration and FAQ’s: Resident customers: http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-details/insta-alerts-sms-and-email/gts8mitx Non-Resident customers: http://www.hdfcbank.com/nri_banking/ways_to_bank/InstaAlerts/instaAlerts.htm.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    S
                    Samratmunshi
                    from Banposh, Odisha
                    Mar 23, 2018
                    Resolved
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                    Resolved

                    Every time i check my bank statement there will be some new deduction from bank without any notification. I don't know what the hdfc bank is doing with my account this is second time when bank deducted 239 and 59 rupees again

                    1. "chqbk_courier_return[protected]mir[protected]" rs 59

                    2. Stop cheque chgs incl gst 060318-mir[protected] rs 239

                    I dont know what is this deduction for. I want my money back. This has happened several times beforewhen bank deducted amount from my account without providing any information to me. My account number is savings account no.: [protected], marathahalli.

                    Mobile no. [protected]
                    May 3, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that Branch Manger Ms. Siba Brata Rout has contacted you with regards to your query. Kindly contact her on[protected] for further clarification if any.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    May 11, 2018
                    Updated by Samratmunshi
                    Deposit charges on
                    11 May 2018 as DEPOSITORY CHARGES APR[protected] and Rs 885.00 is deducted.
                    I have already submitted application last year to close my dmat account.so why again my money is deducted.

                    Account number :Savings Account No.: [protected]

                    Mobile number: [protected]
                    Samrat Munshi
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                      V
                      vinu47
                      from Manali, Himachal Pradesh
                      Mar 23, 2018
                      Resolved
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                      Resolved

                      Address: 175031

                      Dear sir/madam

                      Iam vinod kumar from himachal holding a hdfc credit card no.5522#7242. I had a outstanding loan of 1, 450000 against this card. But due to financial problem since some months iam struggling to pay my outstanding but iam paying only the minimum amount, and i know it very well that i have to pay what i spent and iam not denying it. But could it be possible to convert my outstanding in emi...
                      Please help me in that matter.
                      My email id is [protected]@gmail.com
                      Contact no. Is [protected]
                      Thanks with regards.
                      Vinod kumar
                      May 7, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Mar 23, 2018
                      Updated by vinu47
                      Dear Sir/Madam

                      Iam Vinod Kumar from Himachal holding a HDFC credit card no.5522#########7242. i had a outstanding loan of 1, 450000 against this card.But due to financial problem since some months iam struggling to pay my outstanding but iam paying only the minimum amount, and i know it very well that i have to pay what i spent and iam not denying it. But could it be possible to convert my outstanding in EMI...
                      Please help me in that matter.
                      My email id is [protected]@gmail.com
                      Contact no. is [protected]
                      Thanks with regards.
                      Vinod KUMAR
                      Verified Support
                      Mar 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                      -Manoj
                      HDFC Bank Customer Assistance
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                        P
                        passion25353
                        from New Delhi, Delhi
                        Mar 23, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110059

                        Absolutely rotten experience in dealing with hdfc bank.

                        I have current[protected] and saving[protected] both account with hdfc bank.

                        First have open current account with hdfc bank more than 1 cr. Transaction made by me in this account. One day i have asked hdfc bank relationship person for new currency. He confirmed me he have rs. 200/- note currency bundle. After confirmation i visited the bank with my self cheque or rs. 25000/- and he gave me only 10 note of rs. 200/-. When i asked him for that from customer desk madam told aare kya hua baki saare chale gaye yahi hai. I feel insulted. I told him if you didn’t have new currency note told me you want me to make insult of me in your branch. I faced a worest experience with hdfc bank.

                        On another day he told me kindly gave rs. 3 lac cheque and i will open your preferred account. I have said ok and gave him 3 lac cheque. After that i have know that he open normal account. When i asked him for that he have no answer. Today he called me to fill your account with minimum 1 lac balance. I told him i have 3 lac fdr in same account with swipe in facility and you told me for open of preferred account he talks round and round words.

                        This kind of services of hdfc bank. Totally fed up with the service of hdfc bank. I am going to open account in another bank in where i have get good services.

                        Regards,
                        Vikas kumar
                        +91 [protected]
                        Apr 29, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 23, 2018
                        Updated by passion25353
                        Absolutely rotten experience in dealing with HDFC bank.

                        I have current and saving both account with HDFC Bank.

                        First have open current account with HDFC bank more than 1 Cr. transaction made by me in this account. One day I have asked HDFC bank relationship person for new currency. He confirmed me he have Rs. 200/- note currency bundle. After confirmation I visited the bank with my self cheque or Rs. 25000/- and he gave me only 10 note of Rs. 200/-. When I asked him for that from customer desk madam told AARE KYA HUA BAKI SAARE CHALE GAYE YAHI HAI. I feel insulted. I told him if you didn’t have new currency note told me you want me to make insult of me in your branch. I faced a worest experience with hdfc bank.

                        On another day he told me kindly gave Rs. 3 Lac cheque and I will open your preferred account. I have said ok and gave him 3 lac cheque. After that I have know that he open normal account. When I asked him for that he have no answer. Today he called me to fill your account with minimum 1 lac balance. I told him I have 3 lac FDR in same account with swipe in facility and you told me for open of preferred account he talks round and round words.

                        This kind of services of HDFC Bank. Totally fed up with the service of HDFC Bank. I am going to open account in another bank in where I have get good services.

                        Regards,
                        Vikas Kumar
                        +91 [protected]
                        Verified Support
                        Mar 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our branch official Mr. Abhishek Choudhary has contacted you and addressed your query. For further assistance, you may contact him on [protected].

                        Anay,
                        HDFC Customer Service Assistance.
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                          L
                          lalita_0403
                          from Delhi, Delhi
                          Mar 23, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110027
                          Website: HDFC BANK

                          Myself lalita tiwari i have an account in hdfc bank and a credit card linked with this account two guys called me from[protected] name rahul and jeeshum on the behalf of hdfc bank collection team i want to know the current outstanding and i am willing to pay the whole amount than he told me that please pay 2710/- than we will wave off some of your interest from your current outstanding amount. I already paid rs.2710/- and than he called me and started abusing and said that i have to pay all amount they were misguided me and they dont have manner how to talk to a girl. Please take a serious action against them. As they are continuously harrsing another ladies on phone call.

                          Thanks
                          Lalita tiwari
                          Apr 24, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 23, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. In view of the same. Our bank representative had contacted you at the numbers recorded with us to communicate the outstanding and facilitate payment towards the same. We assure you that the contacts were established only to ensure that your card account was active and available for your usage. While we have explained the circumstances as above, we regret the inconvenience caused to you. Further, we request you to contact Phone Banking to know the status of your request for reversal of charges.

                          -Anay
                          HDFC Bank Customer Assistance
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                            M
                            Midhunks
                            from Jodhpur, Rajasthan
                            Mar 23, 2018
                            Resolved
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                            Resolved

                            Mname is midhun krishna. Recently i applied for a hdfc credit card ([protected]) & i got the card after eligibility check. After one week, on 15 mar 18 rs 900/- got deducted from my card for "hegic-crdt shld & fl cvr".

                            I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

                            I requested for policy cancellation and refund of the deducted amount.
                            Apr 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to clarify that, credit shield policy was debited to your card account basis your duly signed credit card application. In the event, you have any dispute on the same, we request you to write to us at: [protected]@hdfcbank.com and we shall assist you.

                            -Anay
                            HDFC Bank Customer Assistance
                            They have done the same with me and are not responding even, I think they want to be sued in the consumer court now!
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                              G
                              Govind Seera
                              from Hyderabad, Telangana
                              Mar 23, 2018
                              Resolved
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                              Resolved

                              Address: Vizianagaram, Andhra Pradesh

                              Dear sir/madam,
                              I want to correction my name in salary account.
                              I had an salary account in parvathipuram branch account number [protected] and it's wrongly named as seera govind rao instead of seera govinda.
                              Please do needful to me.
                              +2 photos
                              May 2, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 28, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have retrieved your account opening form and relevant documents and found that the name update is as per documents submitted by you. For any modification, you need to submit fresh application at the nearest branch with relevant documents.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                S
                                SHIEK BAZEER AHAMED
                                from Madurai, Tamil Nadu
                                Mar 23, 2018
                                Resolved
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                                Resolved

                                Address: 630001

                                Dear sir,

                                I was worked in hdfc bank ltd karaikudi branch, sivagangi dist, tamil nadu. Account opening section as a contract executive (My employ code no : 116074) working from 14 sep 2013 to feb 2014. I received all my settlements. But i didn’t received my releaving order.in this my i was attached my offer latter for your reference, so i request you to kindly provide my releaving letter,

                                Thankyou.

                                Yours sincerely

                                Shiek bazeer ahamed
                                Employ code no : 116074

                                Door no: 2/2138, sabari nager,
                                Plot no.1, kalanivasal, karaikudi
                                Sivagangai dist, tamil nadu, india-630002
                                E-mail: [protected]@gmail.com
                                Mobile: +91-[protected]/ [protected]
                                +1 photos
                                Apr 30, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 23, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Kindly email HR Team at exit.[protected]@HDFCBank.com for any further clarification or assistance.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  Abul22
                                  from Numaligarh, Assam
                                  Mar 25, 2018
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                                  Address: Kamrup Metropolitan, Assam

                                  Respected sir/mam
                                  This is for your kind information and for attention a amount rupees 1399.00 is deducted from my hdfc bank credit card serial number [protected] belongs to me abul kasem on 21/03/2018 without my permission.
                                  So i request you and your team to refund my amount as soon as possible and cancel my membership. Thank you
                                  Yours abul kasem
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    B
                                    from Ranaghat, West Bengal
                                    Mar 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: Darjeeling, West Bengal, 734004
                                    Website: Consumer complaints. Com

                                    Dear
                                    Sir/madam,
                                    I am bappa paul from siliguri, i have a complain that is today (22/03/18) your company cut my 472.00 for debit card. I want to know why cut my rupees. Please check my complain and refund my amount immediately. Otherwise every month dated 5th and 7th my emi has been fully stopped.
                                    So i request you please refund my amount as soon as possible. This is my last mail. Every month bank do this type of work. Why bank do this and why i complain about bank every month.

                                    With regards
                                    Bappa paul

                                    Account no.-[protected]
                                    Contact no.-[protected]
                                    +2 photos
                                    Apr 24, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Mar 23, 2018
                                    Updated by [email protected]
                                    Dear
                                    Sir/Madam,
                                    I am Bappa Paul from siliguri, i have a complain that is today(22/03/18) your company cut my 472.00 for debit card.i want to know why cut my rupees .please check my complain and refund my amount immediately . Otherwise Every month dated 5th and 7th my EMI has been fully stopped.
                                    So I request you please refund My amount as soon as possible.

                                    With Regards
                                    Bappa paul

                                    account no.-[protected]
                                    contact no.-[protected]

                                    Verified Support
                                    Mar 23, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to write to us at [protected]@hdfcbank.com from your registered email id along with, account number, the exact date and amount of deduction disputed by you for further assistance. Kindly mention the reference Id TTU[protected] in the subject line.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      M
                                      mobin tb
                                      from Hyderabad, Telangana
                                      Mar 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: 500016
                                      Website: Payzaap mobile App

                                      I escalated a issue regarding kyc verification, my money got stuck in the payzapp wallet for 5 days now. I'm asking update through mail they are not responding itself to that mail. Even supreme court given the time line to do aadhaar verification for some more. And if the customer is a hdfc credit/debit holder not required to do the kyc separate. (They only showing the notification). I'm attaching here the all screenshots.

                                      Please take some against this. Otherwise they will not value any customer going forward.
                                      +3 photos
                                      Apr 23, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 23, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                                      Anay
                                      HDFC Bank Customer Assistance
                                      My Registered Contact No:[protected], I'm not able to withdraw the money which I have in the Payzapp wallet.
                                      Asking for my KYC again...again, I did the verification on 18th March itself, and I belongs to HDFC Debit/Credit card holder. Still not able to withdraw/Transfer to my Hdfc account..Its been 6 days now, Raised mail to the payzapp support team and Hdfc support but didn't get any proper response till the time.

                                      1) Got one reference no from HDFC Support::[protected]

                                      2) Consumer Complaint id::[ID: 1904802]

                                      3) Payzapp support Request ID::'Ticket=350-269' 'HBL=[protected]' Fwd: Feedback for PayZapp Android Sun Mar 18, 2018

                                      4) This is the reference to your NCH Complaint: Complaint Number: 657543
                                      mobin tb's [Complaint's author] reply, Apr 2, 2018
                                      Still i didn't get any updates regarding this, and not able to transfer the money. Fed-up with hdfc bank support. For simple KYC process you guys trouble the customer this extent.
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                                        Billa Deepz
                                        from Coimbatore, Tamil Nadu
                                        Mar 22, 2018
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600114

                                        My name is deepak raja i received call from home branch reversal of 4000 but the bank taken my money around 10000 still i didn't get any reversal and hdfc bank employee or their agency treated me like a #. I didn't pay my credit card due amount daily agency person is coming to home and wakes me up asking for money i already informed to agency i don't have money if you want to take action kindly take it but treated me like a # i will definitely file a case against hdfc bank. See i want my full reversal money back. Please take immediate action on my reversal request and give me positive result because i am waiting for more than three months.
                                        Apr 25, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 23, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please share your Card No with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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