HDFC Bank Complaints & Reviews

My HDFC card got deactivated without information, saying new upgraded card will be provided, last arnd 2 weeks bank didn't send card to proper address - Heights of irresponsibility . I contact customer care and confirm my residence address and they confirmed card will be send to my residence address . but after 10 days i didnt receive my card and also sent to branch office .received a text message saying that go and collect it from branch...

Dear sir,

I have deposited rs.27, 000/ ceque in hdfc bank atm at chandanagar
. Well in advance i. E., before due date. But to my surpride cheque was not honoureed due to unknown reasons. Immediately anothe cheque deposited in atm. But, it is surprise to note that, rs.830+130 was penalise for not my mistalke may be looked into and settle please.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4253 without my concern on date:20/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4002264
Name :- srikanth b s
Mobile no. :- [protected]
Credit card number ending :- 4253

My name is selvarajan singaram from tamil nadu. My savings account number is [protected]. I went to the cuddalore branch on[protected] for closing my account. I am a senior citizen and currently with my financial situation, i don't need that account. Hence the decision for closing. I have given all information needed from my side but its been almost four months and no step has been taken. We have called the customer care so many times and enquired but no response. Please take the necessary action so that my account is closed and i get back my savings money. Cannot wait anymore.

I had booked 2 movie tickets from bookmyshow and used offer code of 25% cashback using a promo code at payzapp. I haven't received the cashback since 3 weeks. It's really embarrassing to write mails everyday to the payzapp team and bank but getting no reply. It's like they are abandoning the customers. The amount maybe petty but the trust between bank and customer is what hampered. I am really disappointed with this service and will escalate the matter if my cashback in not processed in coming 7 days.

Hello, i am nitin bure using hdfc credit card since 4 months and would very hurtfully want to say that the experience is pathetic never had such experience prior to this customer service, my payment of 11000 twice is not showing and when i reach out to their customer care the response i get is pathetic, not even a single persin is helping me for this issue 22000 is a big amount the payment update is not reflecting till now. The reference number for the payments were lscb[protected] and second one is lscb[protected]. Would really request u to solve this asap.

I have applied for tag on 2nd march 2018 and got application reference no. Hfr036656. Following which i got my wallet id and login. Couple of days later, i got an sms saying my tag has been activated. But till date, i have not received my rfid tag. Tried calling customer care, and they speak real #. They gave me a delhi landline number saying that it is courier department's responsibility. Tried calling that number multiple times but none picks at the other end.

I have been with hdfc for more than 10 years. And despite multiple emails/sms from hdfc saying that all will be over in 7 days, this time i deeply regret for having chosen hdfc. My friends who ordered via icici got it in exact 7 days.

After using many banking facilities around the world hdfc has always been an favourite of mine when it come to there sensible relationship management with their customers. However my recent experiences with the credit card has completely disappointed me in this. Indians have always excelled around the world when it comes to sensitivity and sensible communication. The behaviour i have got from the hdfc credit card department recently in my difficult financial days is truly appalling. Even after explaining the financial crisis in facing due to a lifetaking illness the behaviour from the hdfc staff it intolerable.

I'm ashamed to associate myself with such a financial organisation who has no humanitarian grounds

Hi,
I am having a saving account in hdfc.
Today early morning at 5.09 am, 21 march 2018, a fraud has been done for rs 5000 and again for rs 5000 respectively. Both the transaction are looking as directed to www paytm com pos debit in passbook.

Message we received is as follows:

Thank you for using debit card ending 4097 for rs.5000.00 in noida at paytm1293914 on[protected]:05:09:34 avl bal: rs.17388.74

This is turning out to be a big fraud and many users from hdfc are affected by it as you can see many such complains here.
Please take necessary steps to get us out money back from frauds.

Regards,
Gourav jain
Customer id : 21737987
Email : [protected]@gmail.com

Hi, my name is tayyaba. I have been using hdfc cc from 2014 and always making payment on time from last 4 years but because of some unfortunate reasons, i did not pay emi of 2 months.
On 16 march 2018, i receive a call from hdfc employee named neetu & bani and no was [protected]. I inform her that i will pay on 30th and then they started using unprofessional & abusive language (Agar aukat nai h to kisi masjid k darwaze par beth kar bheek mang lo. Bahri hai kya. Aukat me reh apni. Tere bap ko call kae dungi). Aswell she call my family said (Jake dekho tumhari beti kya gul khila rai h. Tumhare bap ko to bheek ka katora lekar beth jana chahiye). She said all these words to my family. How can someone do this type of thing on a professional level is this the right way to talk to a customer. I want to request to consumer court to take a strong action against them. I want you to take strict action against her as early as possible because she doesn't know that how to talk to a customer first. Hdfc bank should train your employees first, i request you to pull up that call recording from records and listen that properly.

Hdfc bank customer id: 1162974
I, ganesh chikhalikar had applied for online nps account and paid my 1st contribution using the net banking services of hdfc bank. I had selected hdfc bank as one of empaneled bank for kyc verification since i have savings account in this bank for many years. However, i received a sms & email from nps/cra yesterday stating hdfc bank has rejected my kyc verification due to which whatever contribution i...

I had requested to close home loan insurance since about a month. Still me and family are getting daily calls and messages about emi to be paid for the same...

It seems anyone can help you to get home loan insurance but only manager can help to close that account... Its really pathetic service because i'm struggling since past 1 month to close that service (As an nre customer its even more difficult for me) i would like to warm everyone "do not opt for hdfc home loan insurance"

For a loan of amount 1.5 cr hdfc home loan insurance is 8.16 lacs
While icici term plan insurance for same amount is only 12k per year (Which can be canceled anytime)... Please compare before buying!!!

Hi team,
I took personal loan rs. 15000 from hdfc bank (Ac[protected] in 2013 and paying my emi as rs. 3489 per month. It should get end by this year in the month of oct but due to family problem i could not make payments for few months (6-7) but bank is asking for nearly 97000 more where as i am willing to pay rest emi amount not bounce amount. Please guide me for appropriate guidelines.

Help me to choose best possible solution.

Regards,
Human voice

I am from kota rajasthan, and i am writing my personal experience with this bank. Their executive makes falls promise from you to attract towards bank. As a customer comes in grip by submitting cheque and money then they start taking a lot of hidden charges from you about 5 times more as they promise in starting. So be careful before going with this bank. Worst bank and services. I got a lot of financial loss without any mistakes because of falls promise of executive.

Hi team,

This is to inform you that, there has been an incorrect and in appropriate charges and penalty charged on my credit card[protected]xxxx7840) for which i have no clue.
My salary account has been on hold from 6th march to 18th march and there has been a deduction of 6886 rupee from my salary account and 1371 rupees from my credit card without my approval.
All the deductions are being made without informing me and without my permission.
After payment of all the above mentioned amount the salary account is again on hold. And as per my research i came to know the bank cannot hold my salary account or deduct money from my account without my approval.
I would request to please look into the matter and revert back asap. And the least a bank of such reputation can do is to inform their clients before using their account without their permission.

Request you to kindly revert on e-mail or please do call around 7:30pm.

Regards

On 8th march 2018 i tried to order samsung evo memory card along with samsung on nxt 64gb. The total cost of order was 13299. As they wer offering 10% instant discount (Max 1250) i had to pay rs 12049. So i paid amount using hdfc debit card and i received message from hdfc that payment was successfull. But according to flipkart payment was failed but payment was debited from my account so i contact flipkart and they told me to wait for 8 hours but nothing heppend adter given time. So i called hdfc customer care number[protected] on 9th of march and the registered my complaint(Docket No.MUMA[protected])
And told me to wait for 8 working days and they also told me to fill CDF. So i went to branch and filled CDF. Since now 8 working days has been over and still no proper resolution kindly provide me solution as soon as possible.
. My contact number is [protected]
And flipkart order id is od[protected]
Ac no. [protected]
Registerd no. [protected]
Transaction date 8 march 2018
Transaction amount - 12049
Refrence number[protected]
Txn id given bay bank - [protected]

This complaint regards to convey my grievance related to the disappointing attitude of few of the staff members of HDFC bank, Chetak Circle, Udaipur(Rajasthan).
My name is Bibin Babu Skaria. i reside in Ernakulam(Kerala). My father owns a business "Eternal Stones Pvt. Ltd.", which is also officially located at Udaipur itself. My father wants to open a current account and one the staff members, "Nilesh Agarwal", agreed initially, asking for a few formalities, including inspection of the office. The office is basically located in home, the legal permit LOGO and Other bank(SBI) current account as well as statement are already there as proofs.
This person refused for further proceeding claiming that the office is not allowed to be open in a residential locality and in one's home, despite the fact that there is no such kind of rule for traders. The person provided negative reviews because of which the HDFC authorities situated in Ernakulam are being helpless.
I hope that you understand my situation and take strict action againt this person ("Nilesh Agarwal, Chetak circle HDFC branch."). I anticipate that HDFC will go through my words and I will be therefore, waiting for a reply within less than a week. if not, i will assume that the bank and its staff are not reliable, forcing me to shutdown the account, once and for all.
- date of the incident : 15 feb 2018

Hdfc company is a fraud company that has fraud agent like [protected] (A fraud agent) with this agent the company cheated the customer. This agent frauded me with making and mis guading me that you have to buy two policy and company will give you a reliance tower. L bought 2 policy rs 99000/- rs 36500/. Now there is policy and no money. Hdfc company is fraud with fraud mc bc chutia agent like [protected]. Jago customer jago and expose this fraud company.

When the card was new i use to get credit card statement at my residents but not before due date but the physical statement use to come but later on they stopped sending the statements
Because of which my cibil score is affected
If not the statement at least bank should give prior reminders on credit card bill via sms but this bank don't bother to provide any such service

Wrong Transaction NOT BEING reversed after 30 days.
Merchant has provided written confirmation that it's invalid transaction.

There were 3 wrong transaction and 2 of them reversed within 30 days.
But, last one not being done for more than 30 days.

Customer care person confirmed that Complaint is time pass activity and keep repeating reversal with happen after 30 days.
After 30 days, they changed to 30 Working days.

If some can be done (customer care rep refused to provide reason for reversing 1 tran within 30 days), why cant the others ?
If it's going to take 30 working days in spite of Merchant confirmation, Why ask for Complaint and what will you do with complaint - Just Ignore...