HDFC Bank Complaints & Reviews

I was using HDFC Credit Card with a limit of Rs. 15, 000 and after using the credit limit, I wanted to make the payment and called customer care several times but they told that only net banking is the source for the payment. I asked several times to send a executive to collect the payment or tell any other, edium for the payment but no information was provide. Eventually, after months because of non-payment HDFC charged a heavy penalty per month and it turned out to heavy amount. In the meanwhile, HDFC collection department called several times and asked to pay small amount via Paytm. I paid the same and it was told to me that the penalty amount will be waived off soon and we have raised the request. But after that no one informed about the status and also the amount exceeded just double the credit limit. In between many different people from HDFC called with fake assurances like you pay the credit amount plus penalty amount and it will be credited to your credit limit in 24 hours but eventually on enquiring it turned out to be fake. For the same, I didn't completed any payment because I was receiving fake calls. One day I received a call from Mr. Amit with phone no. [protected] and he told that a settlement letter will be provided if I make payment of Rs 20, 000. For the same I Requested him to make the amount in emi and provide the letter. But eventually he and his colleague started calling me with different phone no. [protected], [protected], [protected] and started forcefully extorting the money. For the last 2-3 months from the same number, few goons from HDFC bank started abusing me in my personal number and threatened me to make the payment. Eventually, they followed in my social network account and abused my colleagues and family members. Few of them abused my family member and threatened that they will come home and recover the money by beating the members. Finally, it continued for 15-20 days until I paid Rs, 10000. HDFC is harassing me and my family continuously for the payment without providing logical resolution and also apologizing the mistake of customer care. I am fed up with the bank and now I think have to lodge a police complaints against the threat given by the bank goons. The people who are calling they give reference of HDFC Janakpuri, Vikaspuri, Delhi Branch

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2292 without my concern on date:16/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1761089
Name :- balachandran
Mobile no:- [protected]
Credit card number ending :- 2292

No-objection certificate

Dear sir/madam,

Sub: no-objection certificate
Ioan no: e81097
I was purchase a yamaha crux on 05/09/2009 my all emi was completed on time. But i am not received my noc.
My yamaha crux register no. Tn32v3168, engine no. 5ka136194, chassis no. 02f5ka136194

So that please, releases my noc certificate & gives is to me through e-mail as early as possible. (Ommuruga [protected]@gmaii.com). Or my address:at :i/73 naiiakinaruthottam, periyasemour, kkuiam (Po), tamiinadu (Dt) erode:638107.

Thanking you,
Yours truly,
C. Lakshmikaandan
Mobile - [protected], [protected]

I have already submit a complaint before. No action was taken. Now the complaint itself has disappeared from this board. Not sure if consumer complaint is working for the benefit of consumer or the corporate!!
Anyway i am getting unwanted calls from hdfc bank representatives asking me if i need loan. I dont want any loan from anybody. If i need, i will approach the right way. There is no need to call me. They are calling when i am in office, when i am in a meeting.. Almost everytime. Please stop this. I can share my phone no but only to the right person thru e-mail..

Dear sir/madam;
My oneassist relationship number : 1172721
My name :- nageshwara rao s
My mobile no. :- [protected]
Credit card ending numbers:- 7052
I am using hdfc bank credit card. The bank has auto debited rs 1399/- from my credit card number ending with 7052 without my knowlegde on date: 04/08/2017. I am not interested about this service and don't want this membership any more. So please cancel the membership

I availed the below offer and purchased for 95, 000 (Approx) (On 10th dec 2017.in which tanishq was offering 5% discount with hdfc credit card on purchase of min 35000 and max cashback of 4000/- (Attaching my statement and tanishq offer

However i have still not received the cashback.

I called the customer care of hdfc but no satisfactory reply & they have not idea about this offer.

This is totally unexpected behavior and i am thinking of closing my hdfc credit card.

Please do the needful for credit or at least tell me the date

Thanks
Gaurav gupta
[protected]

An amount of rupees 4832.00 debited from my account but transaction failed yesterday, 18 Mar 2018. reference number is[protected].
the transaction failed in POS the first time, but later the amount was deducted twice. i need the refund ASAP.

I have an account with hdfc since 2010. I was aware that i need to maintain average quarterly balance aqb (Rs 5000) in my account but all of sudden they changed the rule from aqb to amb (Average monthly balance) without notifying me and that to they increased rs.10, 000/- without any intimation and now they started deducting money.

When i asked customer care about it they said this new rule was introduced few months back and there is nothing they can do about it. They are burglar.

Regards
Esha raj
[protected]
Cust id: 35664866

These people did not send me the complete charge details since even after paying amount every month the due amount was not reduced considerably (All additional charge for no reason). Then i did not pay bill for 2 months since no one bothered to share my payment details (I have called cc multiple times). Then in december month they deducted my entire salary 18300 (My salary account is also hdfc) without prior notice and i was robbed. Then next month i paid around 8k n the started paying minimum bill. So from pas 3 months i am following up with hdfc cc for settlement and they are keep on giving false assurance. My card is blocked now n it's been 7 months i used my card n these people are keep on just adding cheating charges. I will pay for the bill which i have used and can't pay additional charges from december since it's bank mistake to not send the details requested n deduct my salary. Please help

Hiii.
I am aakif akhtar i am student and i don't have too much money to pay the non maintenance charges and the bank is charged me every month for non maintenance please help me to close my account. Sir i can't afford to pay that charges i am very poor please help me to close account. And tell me one thing i heard that if i don't maintain the account for 2 year it get close automatically is that right... If is that right then can i do that.???

Hi team,

I am a hdfc bank credit card holder. The bank has auto debited for one assist membership fee of rs.1399.00 from my credit card number ending with 6878 without my concern on dated:18/03/2018. I am not interested in this service and i don't need this membership. So cancel the membership and refund this debited amount immediately or else please cancel my credit card with immediate effect.

Oneassist relationship number : [protected]
Name :- syed minhaj ali
Mobile no. :- [protected]
Credit card number ending :- 6725...

Dear Team,
I have taken Bike Loan and EMI was supposed to be start deduct from
10th Feb 2018. My 1st cheque was bounced on 10 Feb By any reason. I
visited HDFC Bank on 15th To know that why this happened. They told me
that There is Sign mismatch, You must have to fill ECS Form again with
Proper sign and also pay 1st EMI with fine of 590/- and told me that
next minth also you have to pay manually beacause this process will
take one month. (A total of 4165/-.) I paid the EMI amount and also
filled the new ECS Form. On next month that means on 10th March, The
money again not deducted from my account automatically. I waited for 2
days, as i thought that it might be due any banking delay. But on 12th
march also it didn't deducted, So again i visited HDFC Bank and asked
about it, So they again told me that it will be deducted next month
automatically or there may be sign issue. And they told me to pay
actual EMI amount of 3575/- by cash. So i paid them by Cash. But after
2 hours i checked My bank balance, i saw that an amount of 3575/- also
deducted from my Bank too, named as"HDFC Bank ASC Amount".Again I
went to bank to ask why this happend when you told me that there is
problem in your sign and You have to pay manually this time too, then
why just few hours ago money is deducted from my bank. he told that it
might be due to Slow updatation of their system. But from now Money
will be deducted from your bank automatically every month. I said
OK.but what about the Amount which i have paid today, Kindly refund My
Money .Then he told that he cant refund, It will be transfered to your
bank automatically. But till Now no amount is returned back in my
ICICI account. I need my money back.
HDFC Bank, They give you loan happily, BUt during EMI Replayment,
it will cost you so big and trouble also. I need my Money back of 2nd
Installment, Because already it has been deducted from my bank
account.
Loan no is 53807782
I am attaching screenshot of Account statement and Manual Payment slip of this month.

I won recharge on during transaction on nov 17 1 march 18 i got sms i mail to bank md and customer care no one help me customer care and ceo cell are make me fool they dont know recharge amount kindly credit this recharge on urgently dont cheat me 200 call n email i send hdfc care mr aditya puri is sleeping mr pramod nair is 10 th fail guy he dont know recharge amount anything always wait 2 days shame on hdfc bank

An amount of rs 650 has been charged as part of loan overdue payment, which is an unexpected inconvenience imposed by bank.

I had maintained sufficient emi amount in my salary account to pay emi for 4th march 2018. But bank has deducted the amount one day later (I. E. On 5th march)
And charged approx one month interest (650 rs).

It is completely the bank's problem not deducting the amount on the committed date.

This is been the 3rd time am facing serious issues like this. Bank's support centers have been totally irresponsible and irresponsive in supporting customers on call.

Kindly help me get my money back into my account and improve your customer supporting strategies to keep these kind of irritations to the minmum.

Thanks,
Gangadhar

I am a hdfc bank credit card holder. I have received today, one assist membership documents i. E. On 18/03/2018 for my credit card number ending with 5764 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and kindly do not add any extra charges on my credit card.

Oneassist relationship number : 177226
Name :- madhurima ghose
Credit card number ending :- 5764

I pay my credit card bills regularly way before the due date, however this time i was busy in some engagements and couldnt pay the amount in time.
I had an some outstanding credit to be paid by 8nd feb.
I was charged a late of 400 rupees on this amount on 9th dec which is highly unjustifiable. I have paid the complete outstanding amount to avoid any further charges by the bank.

Also there are some other charges that are levied in my account, which i believe shouldn't be.
Igst
Billed finance charges

Again i have not purchased anything in the month of feb and march so far but i got a bill of 1988.0 rs. I dont know from where. I am not going to pay this charge.
I tried calling to cc customer care but i couldn't manage to talk to anyone. Please call me...

Please do the need full asap because my payment date is 5 april. After that again they will charge unnecessarily...

Please provide information about these charges and also revert the fees that have been levied.

Respected sir,

I. M dv raghavulu, i have a credit card from your hdfc bank.

Sir, today (17.3.18) i searched in online about payzap customer care number. At that time one of the number is displayed ie; [protected]. So that i called the number after lifting the call the person introduced that "im payzap customer care executive, kindly tell your problem.

At the movement i told my credit card number and cvv also. After few minutes i lose rs.9, 988 (Credit card amount) + payzap amount rs.5, 500 total rs.15, 488/-amount are losed in my credit card and payzap.in this juncture i dont have received any otp by my registered mobile number.

My credit card number ; [protected], exp.05/15 & 05/18. (Card blocked).

My mobile no ; [protected] (Pls. Call after 6pm) my mail id ; [protected]@gmail.com

Sir, my kindly request you to please process my complaint and recover and add the said amount at the earliest.

Regards,

Raghavulu.

Dear team,
Subject : (For complain against cust care misbehave of cust care staff mr ankit and refund the cradit card deducted 1973 extra charge)

I am a hdfc bank credit card holder please refund the cradit card total extra change 1973 rs. And i am very disappointed due to call conversation and i am not interested about this service and i need more justification on this. Refund the as soon as possible. This is really ridiculous. There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended senior call. I was very disturbed by the behaviour of the customer care staff
Please update on the status...

Regards
Awdhesh yadav
[protected]
Cust i'd[protected]

I have applied and paid for hdfc fastag in the month of jan18 and i got the message alert with my customer id & wallet id on 08th jan18, but still, i have not received the rfid tag and i am not able to reach the customer care number which is always in busy status i am not sure to whom can i reach to get the tag.

Application reference no. Is hfr022952
Customer id:[protected]

I have already sent an email to hdfc. [protected]@sahaj.co.in, but have not received any response yet.

Hdfc bank has deducted 1200 rupees on march march 15 stating ' you have been deducted 600 for non maintainance of minimum balance in jan and 600 for non maintainance of minimum balance in feb. This is so unfair to deduct money in march, without any prior intimation in jan and feb. Please do take a look and do something to resolve that issue. These type of issues are irritating me a lot these days.