HDFC Bank Complaints & Reviews

I applied for hdfc credit card on 5th of march, i got two calls for verification and a message quoting my application ref. No. [protected]nd. Till now my card status showing in process. My roommate applied for the same on same time and day and after getting two verification calls, his card has been approved and dispatched on 19th march. Please do the needful.

On 21st Mar'18 I got message that One Assist is activated in my Credit Card Ending with 8688, with out any intimation. I am not interested to renew this service. Immediately I talked to HDFC Credit Card customer care, and they confirm me that Rs.999/- is debited from my HDFC Credit Card. I want to cancel this service, and refund my money to the A/C. Without any intimation how they can renew the service?
Kaushik Ghosh
M- [protected]

Dear sir / madam,

This is manuel franklin, bangalore

I have obtained your credit card facilities and was unable to pay the over dues in time due to my health issues.. I was under medication for almost a year but in between also i tried to clear nearly 1.5 lakhs though different agencies.

Last month also i cleared 20, 000

This is to bring to your notice that your company employee mrs. Mousmi mukarji
Has been harassing me with lots of threatening messages and calls due to this my family members are sick and feeling unsecured.. She's sending lots of vulgar language messages which is effecting my individuality and respect.
She's sending goondas to my house and threatening my parents in my absence..

Please look into this matter immediately or i may have to contact the court of law through my media friends..

This is pure harassment which feels me to kill myself...

This is just for your information.

Please kindly take immediate action against this lady.

Regards,

Manuel franklin
Bangalore
[protected]@ rediffmail.com

Hi team,

I have hdfc credit card no. [protected]. Hdfc bank is not helping as while i am following him from last 4 months. I have many issues with hdfc bank:

- miss-guide about joining charges - firstly on call hdfc executive told me that is card is free for first year and charges will be from next month but while i received card the charges of 1, 000 was added. I think they have provided other card but has talked for other card. Through i have raised a request to reverse those charges but they are denying.

-miss-happening with flipkart purchase - i have purchased a mobile of rs. 13, 722 from flipkart and paid amount from hdfc credit card. But i am not sure what happened i was intend to purchase in 9 installments but happened in 3 installments, i told to bank that i am not able to make payment in 3 installment and to convert into 9 installment but they did't help me so because of this payments was late as i was not able to pay 9 installments amount in 3 installments. This makes extra late charges.

Now, i am in very much trouble and want to close hdfc bank card. Please help me to settle this issue.

Thanks and regards,
Avdhesh gupta
Phone - [protected]

Dear Sir,
I have applied for personal loan on 16.03.18. my reference id is 55771875. i have check my CIBIL is good & submitted all the papers.I just want top up on existing loan ( loan account number[protected].) I have taken loan twice from HDFC bank but i dont know why this time my application is rejected even my CIBIl is good. Bank should understand the need of customer in hour of need.

As i have paid the credit card settlement amount on dec 2017/12/30 and informed them to provide the noc

They said i will get before the january end but still i didnt received the noc letter for the credit card close. Still i'm struggling and the concern person who contacted me for the settlement from hdfc is not responding and even not attending the call.

I was waiting for last three months and still striggling to get an noc.

Opening the account they mentioned that this service was free and now they are charging. Why this amount has been charged?? Would like to know the reason for deduction. And there is no intimation or justification from hdfc bank when discussed to hdfc support center. Instant sms is a part of safety of our accounts. Even brocking companies provide the same for free. Pathetic customer service from the part of hdfc.

हमारा Hdfc में 5 साल अकाउंट है मैं एनआरआई हूँ म घर लेने के लिए बैंक से बात की तो कहते हम आपको लोन नहीं दे सकते कोई रीजन नहीं दिया हमारा कार लोन चल रहा ऑस्ट्रेल्या से मैं हर साल 2 Ml पैसा भेजता हूँ बस जो रेश्वत देता है उसका लोन होता मैं उस बैंक कर्मचारी की शिकायत करना चाहता plz मुझे हेड ऑफ़िस का ph chaiye
मेरी ईमेल [protected]@yahoo.com
Branch . Jalandhar
Employee . Mohit

I had surrendered my hdfclife policy 15882646 on 27th feb. Amount is yet to get credited despite submitting all paper work and 14 days being passed (By hdfc life's own t&c). Despite repeat personal visits to branch, complaints on twitter - standard answer - "due to technical reasons, your settlement is on hold". Extremely poor customer responsiveness and pathetic service.

Hello,
I would like to make a complaint regarding the annual debit card fee on my account, i m not happy about this charge i have tried couple of time to change my debit card and ask in my home branch to provide me a normal debit card without any charges, however i am getting charge everytime which i am not happy to pay and i am looking for a refund of rs 885 on my account...
My name is mohammad danish
Account no:[protected]
Debit card no:[protected]
Exp: 10/20
Mob:[protected]

Complain matter: horrible customer service and avoidance by hdfc bank to clear loan a/c dues.

Its been 3 weeks since daily follow ups with hdfc bank, andheri west branch to close las/loan account against securities. Despite repeated daily phone calls and follow-ups, hdfc bank's attitude towards existing customers is to avoid calls from customers. Meanwhile, they are daily accuring interest on outstanding loan.

Sir,

With reference to the above subject matter, i am holding policy no.16720242 pay premium of rs.30, 676/- through credit card on 12.03.2018. But on 13.03.2018 your branch thorugh ecs collect rs.30, 676/- excess premium from my account.

Therefore i am contact your customer care on dt.13.03.2018 and enquiry about excess payment they collected from me. They reply that to email a neft form & cancelled cheque from my bank to refund back my excess premium payment within a week.

But on today dt.22.03.2018 i am not getting any refund from your side, therefore i kindly request you to give me the refund payment as early and oblige.

Otherwise give me the interest amount which is extra collect premium from me.

Your favourable reply in this matter is highly appreciated.

Dear sir,
With reference to the above subject, i am in receipt of credit card statements for the past few months where as neither i have applied nor i have received any. I have only a bank account for the past seven yrs. My communications with bank as well with the city card division didn't draw any clue as well mails to the grievance cell. Till date there is no written communication in this regard from grievance cell either. ([protected]@hdfcbank.com).
The auto ack no are - hbl=751044 dated 20/3/2018)
In this connection as am subjected to mental agony for the past few months, moving from pillar to post and wasting quality time.
Submitted for early resolution and reversal of the accessing personal mail id without my consent.
Pls look in to this matter urgently and reply.
.

This is my previos complaint..."i had applied for credit card (Application no. [protected]s2) for 2 times with all eligible documents ask by bank but after verification of my residence and office address successfully by representatives in my presence i am getting status after 10 days that my disapproved because we are not able to contact you with your contact information. Then i am getting a attachment to resend contact information. But both the time i was contacted and representatives came to my place taken pic of my id card and driving liscence. Please help me to resolve my issue."...

I have alredy sent all supportive document proof, residence proof, office id proof and contact declaration form still no response. Its already more than 20 days.

Dear sir/madam,

I already filled the kyc details in my app, but still now kyc not yet update. I added rs.5000/- in my app & need to transfer the amount but i can’t able to transfer from payzapp to my bank account. Kindly sort out this issue and do the needful.

Amount added from my credit card on 16.03.2018

My login mobile no is [protected].

Payzapp

Hi

My self is madhu cm, few months back i applied for hdfc credit card by force by conveying that it’s a life time free card and no extra charges will be charged if we won’t do any transactions, so i had applied for the same.

Once it’s been delivered hdfc people started claiming that we need to attach one post-paid bill for card to make it life time free which is contradictory for above statement, which has been conveyed during issuing of credit card.

Now they have charged inr 2950.00 even though we have not used for any purpose and even i found that customer care number are not approachable. I am trying to contact them for many times which is vein.

Here by am loading an complaint against hdfc bank.

Please do the needful and i am not going to pay a single penny to them and am going to cancel the credit card. Consider this e mail as a formal letter and cancel my credit card.

2 months back only i have requested to cancel my credit card and it is not initiated by hdfc team.

Complaint no: [protected]

My card details as follows below.

Madhu c m
Card no: xxxx xxxxxx 8187

Mail id: madhusudhan. [protected]@gmail.com

One more thing i need to address here, pls make sure that hdfc will correct this issue………they are worst in customer service...
So many times try to reach to customer care person and dial to 61606161
In they saying numbering options very hardly
Am trying to choose multiple options but did't connect the call.

A/c no. [protected]. Branch:leela bhagwan, patiala. I am maintaining this account worth zero balance. But by mistake the system kept on deducting charges. My monthly salary gets credited in it. I visited patiala branch and requested but the hfc official ignored my request & didn't provide me format for closing of this savings account. Kindly close my above mentioned savings account with immediate effect.

Sir,

Applied 3 times to the hdfc credit card. I didn't take any home or any other loans. Iam working as govt servant. But every time, my application got rejected for a reason which the banks give the reason as internal credit policy. No specific reason from the customer care. Those who applied at the same time in my organisation got approved but i didn't got approval even if the verification said to be successful by the care via phone.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5511 without my concern on date:20/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 814265
Name :- vinayak singh
Mobile no. :- [protected]
Credit card number ending :- 5511

Dear sir, hdfc bank employe activate any service and deduct money from my credit card, last time they activated one assist service, while this time they approved loan service without my permission, also they not informed me about any type of loan and send me mail that your loan is approved and balance will deduct, my credit card last no is 3370.
And loan no is 34359050.
I don't want any type of loan, need to cancel it asap.