HDFC Bank Complaints & Reviews

As per the Bank's T&C, for using my Platinum Debit Card for making a payment, I should get certain rewards points based on type of merchant.
Now suddenly I saw that my points were debited from my account and it is showing as negative balance. I complaint against this in my bank's customer care. They lodged the complaint and the resolution they provided is that from 1st May 2017 to 30th September 2017, due to some technical fault, some points have been rewarded by the bank that should not have been rewarded. The points were wrongly credited so they pulled out the points without intimating me.
Upon asking for the details of those transaction that for which transactions Bank has wrongly credited the points, they have shared the details of 72 transactions done via my debit card for which I should not have been credited the points.
Now surprisingly within the mentioned time frame I did only that 72 transactions using my debit card and I checked that I was rightly credited the points at that time. But the bank is not accepting the fact, they simply telling that you were not eligible for the points.
My question is that how is this possible that during the mentioned time frame and out of those 72 transactions all the 72 transactions are not eligible for the points and not a single transaction was eligible?
Second why the bank has given the points at that time then and now after 11 months they came to know about the same?
I want you to look into the case and take action against HDFC bank because I am facing this type of problem many a times

File No is[protected]. For which as per sale executive Khushal Pinjari ([protected]) when I apply for loan they promise me they will provide me loan within 10 days with total amount 21 lacs (99%)

After applying loan with HDFC not getting any proper reply for loan status. even loan executive also not giving proper answer. Its about 40 days but still not receiving loan amount from HDFC. they was deducted 11850/- Rs as processing fees withing 12 days while applying for home loan.

Half of the time he is on Leave. by luck he would say it would take 2 more days... its been more then 15 days that multiple 2 days have passed by..
My question here is very simple. Why did the sales executive commit of a certain loan amount when he knew that such amount cannot be offered? Why is the bank deducting 3750 rupees of processing fees for such commitments given by the bank?
PLEASE RETURN MY PROCESSING FEES WITH INTEREST.

I suggest to all never go with HDFC for loan. they are giving wrong promising. due to wrong promising I need to pay more to builder because I am depended on HDFC.

We made a tax transaction of inr 42, 000 on 20th march. As soon as we were able to get through hdfc's lines we requested for a cancellation of the transaction as our ca advised we had made the transaction incorrectly.

However, the person on the call very coldly said it can't be done. And after i said that this is against the rule - govt. Has mandated that only for tax transactions they can be cancelled within 3 days. After i told him he has to comply, he put me on hold permanently. I was on hold for a good half an hour but to no avail.

I am Jayati Choudhury and was supposed to be a proud owner of HDFC Credit Card for the last 10-12years..
I had never been defaulter of Credit Card Payment. Everything was going good..
Suddenly I had faced a big financial loss due to my cousin's fraud and now running a cheque bounce case in Ranchi Civil Court headed by Hon'ble Ms.Nitika..My lawyer is Sri A.K Pathak, Ranchi Civil Court..Case No.2761/2015 lodged in November'2015..The amount of loss I am facing would be of 40lakhs approx.

I paid the minimum amount of credit card bearing interest losses in time always except last 2-3 months due to severe financial crisis.

HDFC put hold on my savings accounts and sent notice in February'17.

Since then I am continuously requesting them to withdraw the hold on savings account and also with the preclosure..But their call centre representatives repeat like Robot..Money Due, you have to pay..

Ms.Rajshree Rout, Mr.Vinay Jha didnt pick up the phone of mine.

I am not a WILFUL DEFAULTER neither I am like NIRAV MODI or VIJAY MALYA who have destructed the INDIAN ECONOMY..

I m getting emails from Ms. ADITI K..Deputy Vice President ..which seems to be automatic...Not interested at all to show humanity towards a customer who want to pay back the bank dues in instalments..

Can anyone is there to help Credit Card Deptt to show humanity which Electricity Deptt / Water Supply Deptt/ Municipal Corporation show by collecting payments in instalments instead of total Bad Debts

I am just a petty salary holder and cant pay the dues of 1.75lakhs

Total Dues were 2.75lakhs...I have to sell my gold ornaments to make payment of 1lakh to them..

All these have been communicated to HDFC, but seems no one read the emails with concern and give automatic reply.

A Hurt Customer of HDFC Credit Card due to their Inhuman aporoach

Jayati Choudhury

Hi Sir,
I had sent a complaint on 9/03/2018, But after that day I did not get a single phone call or mail from your end or HDFC credit card department.
Once again I want tell you that the bank has auto debited Rs. 1899 from my credit card number ending with 4843 without my concern on 7/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs. 1899.

One Assist Relationship No:- 1795567
Name :- Ranjit Bag
Mobile Number :- [protected]/[protected]
Credit Card Number Ending :- 4843

I have account in hdfc indrapuri they processed a policy on my name without confirmation.when I received a mail for confirmation I had proceeded for disagreement and rejected it.when I discuss it with bank person's now they are saying it is processed. Kindly look in the matter and solve it.

Dear Sir,

I received a call from HDFC BANK, KOLKATA. He told me you are eligible for credit card are you Intrested in Credit Card,
I say yes.
Next HDFC BANK field officer collect my proper signed document. Next too many tele verification, sms and many more. I waist my time with office verification and Residents verification .I waist my money for document xerox and photos, Next message per message at last status disapproved.

If I am not eligible for credit card why called me, sms me, why collect my documents and why verify my office and Residents and why waist my time, why waist my money.

( also I have a HDFC BANK CD LOAN- [protected]. With same address and same income proofs)

I demand to know the perfect breafly reason for disapproved my credit card. If my complain is not resolved I will take action against.

Name-AUROBINDA JENA.
PAN- AYDPJ4756F
CREDIT CARD REFERENCES NO- [protected]E8.
APPLICATION FORM NO- CC34583137
MOB- [protected].
D.O.B- 14/07/1995.

Hi,
I took insurance from hdfc life. I got a call from hdfc life member on november-2017 and they explained me about super income plan and the plan looks good so that i accepted to take insurance.
What they explained was, i can pay the premium through hdfc credit card and that will converted to emi so that the small amount only need to pay every month.
Since it is small amount every month i accepted to take insurance. Once i said ok to take insurance they deducted my one year premium from my credit card.
But it has been 5month, still it is not converted to emi and every month this hdfc credit card statement they are adding some financial charge as i am not paying the amount. This things i am reporting to my contact person (Mr. Sri hari - mob:[protected], email: srihari. [protected]@hdfclife.in), he is not taking any serious action. Now i wanted to close this insurance (Policy no:[protected] but i'm not able to do it.
Kindy help me if someone crosses this kind of issue & please be aware of this kind of calls.

Thanks & regards,
Ashok

Dear sir/ madam,
I am not very satisfying o[censored]r customer care services and please revert back my money regarding the information given in the previous complaint. I am using credit card from 6 years onwards a. D i am a salary ac holder o[censored]r bank and i hav hdfc ergo policy holder from 6 years.
I[censored]r not satisfying me, i wil change all of mine into other bank.
Thanking you sir
K niranjan babu
[protected]

Since jan2018 im continuously requesting for credit card settlement hdfc collection team. They are fooling me saying next month. I already paid 3k, card was used for 5.5k swipe. The card was used my friend. When i relaised that it not being paid, immediately called for settlement.
They took 3 months now asking me to pay 8500 which is not possible im requesting but still im being forced

I cant pay more than 4k.

Policy no 20126614 k. Thomas from 28.2.18 onward i am trying to cancel this policy, but there is no response from your side send me the correct e mail i'd and mobile no. I had already send the cancellation hard copy throuh courier and also sort copy, please make me a reply and great this most urgent and i want to know the status immediately.in nagapattinam branch the response is not good and they were cheated me and this was a great dippression to me.

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 489377xxxxxx1984 without my authorization on date:20/03/2018.

Got these messages:
20/03/2018 thanks for choosing oneassist plan!
Your hdfc bank credit card will be charged with plan fees of rs1399.
Send stop oa to [protected] in next 48 hours to opt out

I have sent a message as stop oa to [producted] number but still i didt receive any message.

I was charged even after opting out. I don't want this membership, so cancel the membership and refund the same.

Https://www.consumercomplaints.in/hdfc-bank-hdfc-bank-amb-chrg-incl-gst-from-dec...⇄

The above complaint i raised when hdfc deducted amount from bank without informing me. Just to resolve this, i got message from one of their manager and he told me amount they will process and with 24hrs i will get back my amount and he resolved the about ticket. Neither i have got the amount nor the manager responding to my call.

This is so so rediculous. Please take some immediate action

Dear sir,
I am sakinder kaur and i hold account number [protected] in your hdfc bank, branch dhuri. I had opened my account in your bank on 03/07/2012 which was closed in 2016 while i was living in kuwait. I moved to canada in march 2017. I regret to say that in my absence and without my knowledge and permission my bank details were provided to the third person on 06/09/2017 at 5 p. M, which is illegal and against the bank rules. As bank is supposed be liable to protect costumer's privacy. I complained against this unlawful act mobile number [protected] and they provided me with compliant number mohc[protected] and they had promised me to cooperate and look into the matter honestly.
But unfortunately i have received no reply so far. I have been trying to contact them for the past few days and after keeping my call on waiting they declined it. I am highly disappointed with the action and irresponsible dealing.
I request you to provide me with the information in written by whom and to whom the details of my account were provided.
I hope you would cooperate with me.
Yours faithfully,
Sakinder kaur.

Respected Sir / Madam,
We were first offered a car loan with 7.26% interest by the HDFC DSA, but the bank gave us the EMI schedule it was found to be 12.5%. so we asked the bank to cancel the loan, but the bank is dillydallying on the matter, and is asking us to pay an interest on the amount though we haven't availed any part of the loan, so please look into the matter and help us. App no:55301113 / UCIC: 99086423.
Thanking you.

My name is ABHISHEK KUMAR GAUTAM, need a resolution regarding a complain I made with your CUSTOMER CARE, reminder no is Belc[protected], I used my Hdfc bank debit card in a pnb bank ATM machine, I use the card to widthraw an amount of 10000₹, but the transaction declined because suddenly the ATM got shut down and after 2-3 minutes it got started and then after that I was still hoping that my money can be widthraw now as wee, but after sometime nothing happened then I tried my card one again for a widthraw of 100₹ which was successfully done, but now the problem is that my 10000₹ amount has been debited from my account on 7th of March 2018, but today is 19th of March, now the CUSTOMER CARE is not responding anything sensible, ###, illetrate executive, doesn't know how to talk to a customer,
I have a salary account with Hdfc bank where the account no.is [protected]
Fix the issue or now I m going file a legal complain to CONSUMER COURT and take both PNB BANK AND HDFC BANK to RBI
NOT EXPECTED THESE CHEAP THING FROM INDIA'S NO.2 BANK
GIVE ME A PROPER RESPONSE OR I WILL JUST FILE A LEGAL COMPLAIN

REGARD:

ABHISHEK KUMAR GAUTAM
ACCOUNT NO: [protected]
ACCOUNT TYPE: SAVINGS

Not yet recieved excess money paid on 19 feb for cbsc neet exam which was detected via hdfc gateway. Pls help me out [protected]
I had made several greivances in neet site but not yet resolved also i cant find any failure msg for the same only miney got debitted and pmcb bank debit card payment done showing in the pmcb bank passbook there also i lodged complaint they too saying its got recieved by the merchant if any error or failure msg i gav recieved if any then i need to send them to pmcb but as i dont hav any such error msg.. So pls help me out [protected]

Hi team,

I have purchased hdfc life sampoorn samriddhi insurance plan in the year 2013 with yearly investment of 30, 000₹. They agent assured me that i will get 20 to 30% on total investment post maturity (My total investment for 5 years will be 1, 50, 000₹).

Recently i have login to the hdfc life's portal to check my investment details i noticed that the sum assured is only 1.09 lacs post maturity. I'm totally confused and not able to the understand the calclaution logic here. Instead of getting the profit i'm not even getting my invested money.

I taken a car loan from hdfc bank n disbursed the amount on 17/03/2018
My los no: 55016588
But today i got sms that
"First EMI due on 07-Apr-2018 is Rs 13420 on HDFC Bank loan 55016588."
In a normal case the first emi wil come only on next month only (may)
But on my car loan the bank take emi as on advance
So please take neceserry to change my first emi to may month
By raphi

I am a hdfc bank credit card holder. The bank has debited rs. 1899/- from my credit card number ending with 7680 on date:16/03/2018. I am not interested about this service and don't want this membership. So please cancel the membership and please refund debited amount of rs.1899/- i am not able to pay u this amount

Oneassist relationship number :3958578
Name :- vikram singh