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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 997

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B
Bhupinder Rajput
from Chandigarh, Chandigarh
Mar 19, 2018
Resolved
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Resolved

Address: Chandigarh, Chandigarh, 160101
Website: netbanking.hdfcbank.com/netbanking

On march 8, 2018, transaction from net banking got failed but money was deducted from bank account . I have raised written transaction dispute on March 9, 2018. I have also logged complaint phone banking for that transaction[protected] . Phone banker told me that complaint has already raised for that transaction. U will get ur money back within 5 working days. Today I again called phone banker to know the status of my complaint they said no complaint has raised for your dispute . After 11 days, they are telling me we will raise complaint for ur transaction. This Bank is not serious about their service moreover their execuetive are just playing games with customer . Government should ban this bank as soon as possible. I believe that very soon we will see HDFC bank in news for internal scam. They are looting customers, This bank dont provide any solution for transaction dispute. They dont show any tesponsibilty towards customer.
+1 photos
May 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance
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    V
    Vellaiappan Siva
    from Chennai, Tamil Nadu
    Mar 19, 2018
    Resolved
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    Resolved

    Address: Krishnagiri, Tamil Nadu, 635126
    Website: Cc. [email protected]

    Dear team, my credit card account on 07/03/18 RS-5010 not reverse to my credit card account. And payZ app amount not transfer amount from wallet to bank account. I also spoke with your customer care officers. Please take my issue highly. I am your regular customer . kindly solve my issues minum days. I updated all KYC details to payZ app wallet. Pl solve immediately
    Apr 27, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Mar 19, 2018
    Updated by Vellaiappan Siva
    Dear team, my credit card account on 07/03/18 RS-5010 not reverse to my credit card account. And payZ app amount not transfer amount from wallet to bank account. I also spoke with your customer care officers. Please take my issue highly. I am your regular customer . kindly solve my issues minum days. I updated all KYC details to payZ app wallet. Pl solve immediately
    Verified Support
    Mar 21, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry that you've had to face the issue. Please provide your registered contact and transaction details at http://bit.ly/2aJ9wGW . Mention reference ID PZ[protected] for us to resolve the issue at the earliest.

    Anay
    HDFC Bank customer assistance
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      T
      tcsarun
      from Delhi, Delhi
      Mar 19, 2018
      Resolved
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      Resolved

      Address: Bhiwani, Haryana

      Dear Manager,

      This brings to your notice that last year May 2017 I have finance one car from Bhiwani bank, regular I am paying my kist in every month.
      In March due to insufficient fund you cheque has been bounced by my account and I received a call from Neha Madam that pl submit your installment today in cash else penalty will become something, I have re-confirm her that if have deposited today by cash then no penalty will come at me, she ensure me ag ahead and I have done .
      After that on 13th March they deduct kist from my account also, when I called to Neha he ensure me your amount will return back no problem, today I get return amount after deducting rs. 1500/
      Today I connect with Neha [protected] he told i will let you know, pl wait ... but now her no is going switch and laid line no [protected].
      Pl note that I have a recording on 9th March that you will pay kist in cash no penalty will occur with mam.
      pl return my amount else I will put RTI on behalf of recording against dhara 182.
      Thanks . Trilok Chand
      +2 photos
      Apr 26, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 20, 2018
      Updated by tcsarun
      Hdfc Bank — regarding cheating with customer


      Today i have discussed with MR. Neha Madam he told that deduction is your Jan/Feb/March, when I heard that I shocked, nobody, inform to me your installment is going bounced last three months.

      Kindly check proper I will submit my bank statement for last 4 months in which having sufficient fund else in March.
      For your esteemed organization return my money without any harassment.
      Kindly your goodself do the needful immly .

      I am waiting for your reply after I will take any decision for the court .

      Thanks TC

      1 Review
      tcsarun on Mar 19, 2018 Submit a Complaint
      Dear Manager,

      This brings to your notice that last year May 2017 I have finance one car from Bhiwani bank, regular I am paying my kist in every month.
      In March due to insufficient fund you cheque has been bounced by my account and I received a call from Neha Madam that pl submit your installment today in cash else penalty will become something, I have re-confirm her that if have deposited today by cash then no penalty will come at me, she ensure me ag ahead and I have done .
      After that on 13th March they deduct kist from my account also, when I called to Neha he ensure me your amount will return back no problem, today I get return amount after deducting rs. 1500/
      Today I connect with Neha [protected] he told i will let you know, pl wait ... but now her no is going switch and laid line no [protected].
      Pl note that I have a recording on 9th March that you will pay kist in cash no penalty will occur with mam.
      pl return my amount else I will put RTI on behalf of recording against dhara 182.
      Thanks . Trilok Chand

      regarding cheating with customer


      Complaint Status
      [Mar 20, 2018]
      HDFC Bank customer support has been notified about the posted complaint.
      Complaint comments Add a Comment Share0Tweet0Share0
      Verified Support
      Mar 20, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Loan Account No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Mohammed Asrar
        from Chennai, Tamil Nadu
        Mar 19, 2018
        Resolved
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        Resolved

        Address: 600007

        Hi,

        This is my Grievance complaint number: HBL=[protected] HDFC case reference Number 6917300.

        Branch Name:HDFC Vepery Branch
        Customer ID: 41718034
        Virtual Manager: Mr. Aravind M

        The City Union Bank has sent an email for "Indemnity Approval" to HDFC Bank for my compliant to Mr.Shriram Krishnan.

        I request you please they have sent an email on yesterday (03/08/2018) but still now from HDFC Bank did not replied to that email for "Indemnity Approval".

        Already one week completed of my compliant. I know Due to the Non Bank we have some formalities and proceedures but the Email Response and priority bases your team can do the best to the customers.

        Request you to please responed that email which City Union Bank sent to you (HDFC Bank) Mr.Shiriram Krishnan.

        Kindly do the needful.

        For further information please have a qick call:

        Cell: +91 [protected]
        May 4, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 20, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

        -Anay
        HDFC Bank Customer Assistance
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          Y
          yogesh dhondu sathe
          from Mumbai, Maharashtra
          Mar 19, 2018
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          Address: Mumbai City, Maharashtra, 400050
          Website: www.consumercomplaints.in/new_complaint

          My saving account is kept on hold as i had made a settlement with the bank for credit card of 2, 80, 000/- of which i paid 2, 00, 000/- and 80, 000/- is pending which i was not able to pay due to loss in business i have informed bank i need some time and will pay the 80, 000/- on which bank said you have to pay now 1, 80, 000/- this is new settlement i have informed bank i was not able to pay 80, 000/- due to crisis how will i be able to pay 1, 80, 000/- they said they will get back to and try to settle the case. Currently my account is on hold and i need money urgently which is available in by account as dad eye surgery is there kindly help for the same by removing the freeze from my account
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sayalimah
            from Mumbai, Maharashtra
            Mar 19, 2018
            Resolved
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            Resolved

            Address: 421201

            Company is charging 5000 for a card not issued to me or by my consent.
            Also issued me a court notice to pay the amount despite of raising several complaints against them and forcing me to pay to amount.

            My credit card was lost in aapril 2017 post which i payed all dues immidiately after closing the card with a request of no longer wanting it.
            Post which without my consent they reissued card which is not recieved by me and charging me rs5000+ stating its dues on a card which is not even known to me.

            I am not ok to pay the charges as not guilty, they issued court notice and are troubling me now despite of raising the concern to hdfc team.
            Apr 19, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Card No., Charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Srini2017
              from Hyderabad, Telangana
              Mar 19, 2018
              Resolved
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              Resolved

              Address: 500081
              Website: fastag.hdfcbank.com

              I have submitted all the proofs & paid for hdfc bank's fastag (Application reference # hfr039111). No response \ confirmation received from hdfc till now. When called toll free numbers, '[protected];
              Road side assistance : "[protected]", [protected] & [protected]... All numbers unrechable.

              Sent email to no acknowledgement \ response till now.

              Is their any other way to get in touch with hdfc bank's fastag?
              Apr 19, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

              -Bejoy
              HDFC Bank Customer Assistance
              Hi hdfc,
              Your deducted 531.00 twice from my account on 12th March. How can you deduct any amount without prior information? Your contact us service does not work...
              Don't give stupid reasons.
              Iam k jagadesh, I am credit card, recently one month back I was paid my credit due amount, please issue my NOC form to me, and remove my name in cibil, my credit card no
              [protected]
              K jagadesh Kumar Yadav
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                R
                rohan wagh
                from Pune, Maharashtra
                Mar 19, 2018
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                Address: Pune, Maharashtra

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4546 without my concern on date:16/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                Mobile number : [protected]
                Name :- rohan
                Credit card number ending :- 4546
                HDFC Bank customer support has been notified about the posted complaint.
                Mar 12, 2018
                sikander1234's response
                [protected]
                Mar 12, 2018
                sikander1234's response
                Dear sir
                iwas credit card holder of your compney sir i was deposited all dues
                but when i see my cibil report it shown post (wo) settled
                so i requested to you please update my data in cibil ases possiable
                regards
                narinder singh
                mob [protected]
                I have been calling oneassist for the past two years to cancel my policy.. i dont need to auto debit Rs.1299 from my credit card this financial year.. hope atleast this year you will do the necessary proper cancellation process

                Registered mobile number : [protected]
                Dear sir
                iwas credit card holder of your compney sir i was deposited all dues
                but when i see my cibil report it shown post (wo) settled
                so i requested to you please update my data in cibil ases possiable
                regards
                narinder singh
                mob [protected]
                I have ordered the fastag 3 March my reference no is HFR036723. My tag id generated on 7th March. My Customer id is[protected] and Wallet id is [protected]. I didn't received the tag till yet. please give the courier tracking no.
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                  A
                  from Delhi, Delhi
                  Mar 19, 2018
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                  Address: 122017

                  I was using HDFC Credit Card with a limit of Rs. 15, 000 and after using the credit limit, I wanted to make the payment and called customer care several times but they told that only net banking is the source for the payment. I asked several times to send a executive to collect the payment or tell any other, edium for the payment but no information was provide. Eventually, after months because of non-payment HDFC charged a heavy penalty per month and it turned out to heavy amount. In the meanwhile, HDFC collection department called several times and asked to pay small amount via Paytm. I paid the same and it was told to me that the penalty amount will be waived off soon and we have raised the request. But after that no one informed about the status and also the amount exceeded just double the credit limit. In between many different people from HDFC called with fake assurances like you pay the credit amount plus penalty amount and it will be credited to your credit limit in 24 hours but eventually on enquiring it turned out to be fake. For the same, I didn't completed any payment because I was receiving fake calls. One day I received a call from Mr. Amit with phone no. [protected] and he told that a settlement letter will be provided if I make payment of Rs 20, 000. For the same I Requested him to make the amount in emi and provide the letter. But eventually he and his colleague started calling me with different phone no. [protected], [protected], [protected] and started forcefully extorting the money. For the last 2-3 months from the same number, few goons from HDFC bank started abusing me in my personal number and threatened me to make the payment. Eventually, they followed in my social network account and abused my colleagues and family members. Few of them abused my family member and threatened that they will come home and recover the money by beating the members. Finally, it continued for 15-20 days until I paid Rs, 10000. HDFC is harassing me and my family continuously for the payment without providing logical resolution and also apologizing the mistake of customer care. I am fed up with the bank and now I think have to lodge a police complaints against the threat given by the bank goons. The people who are calling they give reference of HDFC Janakpuri, Vikaspuri, Delhi Branch
                  HDFC Bank customer support has been notified about the posted complaint.
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                    B
                    Bala9500
                    from Chennai, Tamil Nadu
                    Mar 19, 2018
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                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2292 without my concern on date:16/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                    Oneassist relationship number : 1761089
                    Name :- balachandran
                    Mobile no:- [protected]
                    Credit card number ending :- 2292
                    HDFC Bank customer support has been notified about the posted complaint.
                    Mar 27, 2018
                    Updated by Bala9500
                    Still I didn't get any update on my complaint.
                    Dear Sir,

                    Urgent we require please send pos gprs swipe machine paper rolls qty = 50 pcs.

                    swipe machine TID NO. 47085385

                    DARLA'S HEALTH CARE
                    No 20, New CH 44, 7th Main,
                    Swimming Pool Road,
                    Saraswathipuram,
                    Mysuru, Karnataka 570009
                    I have been calling oneassist for the past two years to cancel my policy.. i dont need to auto debit Rs.1299 from my credit card this financial year.. hope atleast this year you will do the necessary proper cancellation process

                    Registered mobile number : [protected]
                    Dear Sir,

                    Urgent we require please send pos gprs swipe machine paper rolls qty = 50 pcs.

                    swipe machine TID NO. 47085385

                    DARLA'S HEALTH CARE
                    No 20, New CH 44, 7th Main,
                    Swimming Pool Road,
                    Saraswathipuram,
                    Mysuru, Karnataka 570009
                    Dear Customer

                    Greetings from OneAssist...!

                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2996111 & the refund will get processed in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards

                    Sagar

                    (Team OneAssist)
                    Dear team,
                    our courier is not delivered till now.i was handed over the courier to our courier agency on 05/03/2018.Kindly check the delivery status and confirm to me on urgent basis.pod no. M61958845

                    regards
                    HDFC BANK LTD
                    Sudesh Rajavat
                    Mahidpur branch m.p.
                    [protected]
                    [protected]
                    HDFC bank are deducting deposit charges arbitrarily even each month.
                    Each month they are deducting rs 944/-.(ref no.[protected].
                    I am really shocked to see this, they have deducted huge amount.
                    Need to resolve this problem...
                    I highly recommend not to go with HDFC bank, they are not bankers, they are robbers.
                    21/01/2018 MER EMI, LOAN PRECL, [protected] (Ref# 09999999980121000336789) 24, 119.67

                    i need details for this transaction i dont know how i get this i have to pay for this transaction by 10 march so please revert meback ASAP

                    [protected]
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                      R
                      Raja Kclk
                      from Alanganallur, Tamil Nadu
                      Mar 19, 2018
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                      No-objection certificate

                      Dear sir/madam,

                      Sub: no-objection certificate
                      Ioan no: e81097
                      I was purchase a yamaha crux on 05/09/2009 my all emi was completed on time. But i am not received my noc.
                      My yamaha crux register no. Tn32v3168, engine no. 5ka136194, chassis no. 02f5ka136194

                      So that please, releases my noc certificate & gives is to me through e-mail as early as possible. (Ommuruga [protected]@gmaii.com). Or my address:at :i/73 naiiakinaruthottam, periyasemour, kkuiam (Po), tamiinadu (Dt) erode:638107.

                      Thanking you,
                      Yours truly,
                      C. Lakshmikaandan
                      Mobile - [protected], [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Sir

                      I have get two-wheeler loan no 2002 through centurion bank Amravati branch (Maharashtra). Completed the two-wheeler loan, after completion of my loan I have Not received the NOC from banker.

                      We need the NOC How to proceed further

                      with regards

                      Babasaheb N Raut

                      [protected]

                      rahul.[protected]@gmail.com
                      Dear sir
                      iwas credit card holder of your compney sir i was deposited all dues
                      but when i see my cibil report it shown post (wo) settled
                      so i requested to you please update my data in cibil ases possiable
                      regards
                      narinder singh
                      mob [protected]
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                        B
                        bparija
                        from Hyderabad, Telangana
                        Mar 19, 2018
                        Resolved
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                        Resolved

                        I have already submit a complaint before. No action was taken. Now the complaint itself has disappeared from this board. Not sure if consumer complaint is working for the benefit of consumer or the corporate!!
                        Anyway i am getting unwanted calls from hdfc bank representatives asking me if i need loan. I dont want any loan from anybody. If i need, i will approach the right way. There is no need to call me. They are calling when i am in office, when i am in a meeting.. Almost everytime. Please stop this. I can share my phone no but only to the right person thru e-mail..
                        Apr 20, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 19, 2018
                        Updated by bparija
                        Don't close this or mark this are resolved until I say so.
                        Verified Support
                        Mar 19, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your contact details on which the call was recieved and the caller details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          N
                          nageshsnr
                          from Mumbai, Maharashtra
                          Mar 19, 2018
                          Resolved
                          Report
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                          Resolved

                          Address: 600041

                          Dear sir/madam;
                          My oneassist relationship number : 1172721
                          My name :- nageshwara rao s
                          My mobile no. :- [protected]
                          Credit card ending numbers:- 7052
                          I am using hdfc bank credit card. The bank has auto debited rs 1399/- from my credit card number ending with 7052 without my knowlegde on date: 04/08/2017. I am not interested about this service and don't want this membership any more. So please cancel the membership
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          I have applied for PMAY scheme for my first own property at perumbakkam Chennai and it got rejected.Friend of mine, who located in same area got the same privilege from ICICI bank. I have documents to prove.
                          "Dear Customer

                          Greetings from OneAssist...!

                          We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2996133 & the refund will get processed in 7 working days.

                          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                          Regards

                          Sagar

                          (Team OneAssist)
                          "
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                            G
                            ggupta109
                            from Ahmedabad, Gujarat
                            Mar 19, 2018
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 382424

                            I availed the below offer and purchased for 95, 000 (Approx) (On 10th dec 2017.in which tanishq was offering 5% discount with hdfc credit card on purchase of min 35000 and max cashback of 4000/- (Attaching my statement and tanishq offer

                            However i have still not received the cashback.

                            I called the customer care of hdfc but no satisfactory reply & they have not idea about this offer.

                            This is totally unexpected behavior and i am thinking of closing my hdfc credit card.

                            Please do the needful for credit or at least tell me the date

                            Thanks
                            Gaurav gupta
                            [protected]
                            +2 photos
                            Apr 21, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 21, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to write to us from your registered email id with the transaction details and offer details to [protected]@hdfcbank.com and we shall assist you.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Inn chutiya logo ko malum hi nahi ki me hdfc debit card use hi nai krta to bhi paisa kaatke apni marate hai😂😂😂😂😂
                            Dear Customer, A/c xxx3952 charged Rs.600 for non maintenance in FEB 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

                            i dont use this account so jitna kaatna hai kaatlo chutiyo😂😂😂😂😂😂
                            Hi,

                            I got an message on my registered mobile that ACH debit mandate registered for rs 30000 /- i n Ac no xxxx(mine) for VISU LEASING AND FINANCEPVTLTD with UMRN No. HDFC[protected]
                            I am not operated my hdgc current account from last 2 years so I want to close my HDFC current account at Karve Nagar Pune. But manager ask me to pay penalty charges dut to non maintaining balance. But needn't to pay penalty charges.
                            Dear Mr. Gupta,

                            Steve here from the Customer Relations team. Always here to help!

                            Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We request you to please launch an complaint with your bank and write to us at [protected]@titan.co.in along with the complaint number to make sure we resolve your complaint completely.

                            We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                            Sincerely,

                            Steve
                            ggupta109's [Complaint's author] reply, Mar 21, 2018
                            Thanks Steve;

                            Thanks for the concern and prompt reply from Titan
                            I don't understand the point that why bank is not saying anything on this issue or neither its crediting the amount or saying date for the same.
                            thanks
                            gaurav
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                              sujitha jambulingam
                              from Bengaluru, Karnataka
                              Mar 19, 2018
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                              Address: Chennai, Tamil Nadu, 600004
                              Website: www.hdfc.com

                              An amount of rupees 4832.00 debited from my account but transaction failed yesterday, 18 Mar 2018. reference number is[protected].
                              the transaction failed in POS the first time, but later the amount was deducted twice. i need the refund ASAP.
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                                E
                                Esha Raj
                                from Pithoragarh, Uttarakhand
                                Mar 19, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110065

                                I have an account with hdfc since 2010. I was aware that i need to maintain average quarterly balance aqb (Rs 5000) in my account but all of sudden they changed the rule from aqb to amb (Average monthly balance) without notifying me and that to they increased rs.10, 000/- without any intimation and now they started deducting money.

                                When i asked customer care about it they said this new rule was introduced few months back and there is nothing they can do about it. They are burglar.

                                Regards
                                Esha raj
                                [protected]
                                Cust id: 35664866
                                Apr 26, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Mar 19, 2018
                                Updated by Esha Raj
                                This complaint is not resolved
                                Verified Support
                                Mar 20, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand our branch Manager Mr. Siddharth Bazaz has contacted you and addressed your issues relating to waiver of charges. Please note, however, that this reversal of charges is being done as a one-off case once the Average Monthly Balances (AMB) is maintained and that going forward you will have to maintain the requisite AMB Rs 10, 000.00 in your Savings Bank account failing which the Bank will levy AMB non-maintenance charges as applicable. Should you require any further clarification in this regard, please write to us or get in touch with your nearest branch.

                                -Manoj
                                HDFC Bank
                                Hi Sir,

                                HDFC bank deducted from my account (708+430.06)1138.06 Without my notice Please refund ASAP.

                                13 Mar 2018 AMB CHRG INCL GST FOR JAN2018-MIR[protected] MIR[protected] Mar 2018 430.06 0.00
                                13 Mar 2018 AMB CHRG INCL GST FOR FEB2018-MIR[protected] MIR[protected] Mar 2018 708.00 430.06

                                Thanks
                                Bala
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                                  D
                                  Devraj RG
                                  from Bengaluru, Karnataka
                                  Mar 19, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore Urban, Karnataka, 560068

                                  These people did not send me the complete charge details since even after paying amount every month the due amount was not reduced considerably (All additional charge for no reason). Then i did not pay bill for 2 months since no one bothered to share my payment details (I have called cc multiple times). Then in december month they deducted my entire salary 18300 (My salary account is also hdfc) without prior notice and i was robbed. Then next month i paid around 8k n the started paying minimum bill. So from pas 3 months i am following up with hdfc cc for settlement and they are keep on giving false assurance. My card is blocked now n it's been 7 months i used my card n these people are keep on just adding cheating charges. I will pay for the bill which i have used and can't pay additional charges from december since it's bank mistake to not send the details requested n deduct my salary. Please help
                                  Apr 20, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 20, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and confirm having responded to your email id on March 19 2018. The reference number for this interaction is [protected].

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Mar 20, 2018
                                  Updated by Devraj RG
                                  I am not getting any solution. They are not understanding n telling the same thing from 3 months.
                                  Mar 23, 2018
                                  Updated by Devraj RG
                                  Same thing again happened.. They called me on 22march at 11a.M
                                  I told them all my problem, they said that a person will call within 24hrs but no called till now.. They are simply making me wait and charging me for interest.. No one is doing their work properly.. For settlement I keep on begging them..really fed up with hdfc credit card department.. They are purely cheating customers
                                  Mar 23, 2018
                                  Updated by Devraj RG
                                  See now they added up extra amount and sent another bill to me..y should I pay extra extra amount when ur not giving settlement..
                                  Kotak bank is far better than your cheating team..I asked for settlement and immediately within a week they processed..
                                  I'm asking for past 3 months.. You people are not responding and I have to pay ah
                                  It was 28000 and now 29000..such a fraud team..you wanna cheat customers like this and earn money?cha..
                                  Venkatesh
                                  Nirmala balachander.
                                  Meena
                                  Mohsina
                                  And now I have to speak to Ms. Vijaylaxmi Ramesh on the contact number [protected]..
                                  Y I have to speak to so many persons when no one is ready to give solution..
                                  You know to reply to my mail where I stated 18199 got deducted from my account..
                                  Then why can't u reply to my settlement..
                                  Same case, vijayalakshmi is not attending my calls..
                                  Cheating to the core

                                  Mar 26, 2018
                                  Updated by Devraj RG
                                  No one is calling me regarding settlement..
                                  Even if I call to the so called persons contact, sent by grievance department of hdfc, , they never turn up..
                                  I don't know why they make us beg for settlement..your team should feel bad for not taking up customer requirement in priority
                                  Mar 26, 2018
                                  Updated by Devraj RG
                                  These people are now telling that they can't make settlement for my card..and it's subject to their terms and conditions..
                                  You think we are fools..
                                  I[censored] can make settlement, we will pay or else we are gonna drop out..
                                  U people are big cheaters
                                  Date of incedent: 16/03/2018

                                  Wrong calculation of 20000.00 issue in HDFC credit card statement, customer care person has said, this is related to merchant, they will decide, I have required for these issue but did not resolve.

                                  Regards
                                  Ramroop

                                  credit card settlement - Comment #3043605 - Image #0
                                  I had lost my food card. I had already blocked it by bank. Now i want to apply for new food card but i am not able to registered for it as it says my employee id is already registered for the same.

                                  Can you please guide me how to apply for new food card and also how to transfer money from old blocked card to new.
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                                    A
                                    aakif_akhter
                                    from Solapur, Maharashtra
                                    Mar 19, 2018
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra, 441002

                                    Hiii.
                                    I am aakif akhtar i am student and i don't have too much money to pay the non maintenance charges and the bank is charged me every month for non maintenance please help me to close my account. Sir i can't afford to pay that charges i am very poor please help me to close account. And tell me one thing i heard that if i don't maintain the account for 2 year it get close automatically is that right... If is that right then can i do that.???
                                    Apr 19, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 19, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We confirm that the account number ending with 872 has been already closed on our records in January 2018. Further, the account number mentioned in your post is invalid. For further assistance, you may write to us at [protected]@hdfcbank.com

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Minhaj75
                                      from Hyderabad, Telangana
                                      Mar 19, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500023
                                      Website: OneAssit memebership

                                      Hi team,

                                      I am a hdfc bank credit card holder. The bank has auto debited for one assist membership fee of rs.1399.00 from my credit card number ending with 6878 without my concern on dated:18/03/2018. I am not interested in this service and i don't need this membership. So cancel the membership and refund this debited amount immediately or else please cancel my credit card with immediate effect.

                                      Oneassist relationship number : [protected]
                                      Name :- syed minhaj ali
                                      Mobile no. :- [protected]
                                      Credit card number ending :- 6725...
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Mar 19, 2018
                                      Updated by Minhaj75
                                      please note that the Credit card number is mistakenly submitted as 6725 instead of 6878. Kindly correct it.
                                      "Dear Customer

                                      Greetings from OneAssist..!

                                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                                      Should you require any further assistance, please reach us at[protected].

                                      Regards,

                                      Sagar

                                      Team OneAssist"
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                                        A
                                        akmmhto
                                        from Kolkata, West Bengal
                                        Mar 18, 2018
                                        Resolved
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                                        Resolved

                                        Address: East Singhbhum, Jharkhand, 831017

                                        Dear Team,
                                        I have taken Bike Loan and EMI was supposed to be start deduct from
                                        10th Feb 2018. My 1st cheque was bounced on 10 Feb By any reason. I
                                        visited HDFC Bank on 15th To know that why this happened. They told me
                                        that There is Sign mismatch, You must have to fill ECS Form again with
                                        Proper sign and also pay 1st EMI with fine of 590/- and told me that
                                        next minth also you have to pay manually beacause this process will
                                        take one month. (A total of 4165/-.) I paid the EMI amount and also
                                        filled the new ECS Form. On next month that means on 10th March, The
                                        money again not deducted from my account automatically. I waited for 2
                                        days, as i thought that it might be due any banking delay. But on 12th
                                        march also it didn't deducted, So again i visited HDFC Bank and asked
                                        about it, So they again told me that it will be deducted next month
                                        automatically or there may be sign issue. And they told me to pay
                                        actual EMI amount of 3575/- by cash. So i paid them by Cash. But after
                                        2 hours i checked My bank balance, i saw that an amount of 3575/- also
                                        deducted from my Bank too, named as"HDFC Bank ASC Amount".Again I
                                        went to bank to ask why this happend when you told me that there is
                                        problem in your sign and You have to pay manually this time too, then
                                        why just few hours ago money is deducted from my bank. he told that it
                                        might be due to Slow updatation of their system. But from now Money
                                        will be deducted from your bank automatically every month. I said
                                        OK.but what about the Amount which i have paid today, Kindly refund My
                                        Money .Then he told that he cant refund, It will be transfered to your
                                        bank automatically. But till Now no amount is returned back in my
                                        ICICI account. I need my money back.
                                        HDFC Bank, They give you loan happily, BUt during EMI Replayment,
                                        it will cost you so big and trouble also. I need my Money back of 2nd
                                        Installment, Because already it has been deducted from my bank
                                        account.
                                        Loan no is 53807782
                                        I am attaching screenshot of Account statement and Manual Payment slip of this month.
                                        +2 photos
                                        Mar 21, 2018
                                        Complaint marked as Resolved 
                                        Support person from Bank called me and asked the problem. I told the whole issue, and after 2 days money refunded. Good support from the Bank member. But it is disappointing that, When i assked same thing to bank person personally, He didnt did anything. But anyway, Thank you Team HDFC.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 20, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We understand our bank official Mr. Abhishek Sinha has contacted you and addressed your issues relating to refund of Excess Equated Monthly Installment (EMI) refund. Please also note that the said reversal will account will be done in four working days. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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