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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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V
Venkatesh26
from Mumbai, Maharashtra
Mar 15, 2018
Resolved
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Address: 400097
Website: www.hdfcbank.com

I have a salary account on hdfc. Due to some problem i left the job 2 months after joinning and the account is still active. On[protected] i got a message from hdfc for non maintenance charge for the month of jan and feb together and i was shocked! When i went to my nearest branch to close the account they told me that i have to pay non maintenance charge then only they can close the account. But how did the account turned from salary to personal account without my knowledge and also i got message for jan and feb together for non maintenance charge. I am jobless and the amount is huge for me i am not gonna pay single penny. I request hdfc kindly waive off my balance and close my account account account no [protected]
Apr 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that Mr. Chandraprakash R R, has contacted you. Trust your query stands resolved.

-Manoj
HDFC Bank Customer Assistance
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    D
    Devasasi
    from Chennai, Tamil Nadu
    Mar 15, 2018
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    Address: 600071

    Sir, i am hdfc credit card holder, i used to this card regularly. When i saw the statement i was shocked because rs. 1899 for one assist plan was deducted. Kindly deactivate my one assist plan from my hdfc credit card & refund my amount of rs.1899 which was auto debit in my credit card account.
    My one assist reference no. 1726969
    Plan name _ enhanced wa privilege single plan.
    Credit card ending no. 0110.
    HDFC Bank customer support has been notified about the posted complaint.
    Mar 15, 2018
    Updated by Devasasi
    Deactivate my one assist plan
    I have used a credit card issued by HDFC and settled it with the 25k amount paid monthly, it has been almost a year I am no longer using any credit card.
    I have not been informed or issued a NOC by HDFC Department, Tried calling them and emailing them several times.

    It neither shows settled but active with some due amount in my CIBIL Score.
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      A
      aayushi@12345
      from Bhilwara, Rajasthan
      Mar 15, 2018
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      Address: Udaipur, Rajasthan, 313001

      I have been suffered by a fraud done by hdfc ergo by starting a insurance policy without my permission and deducting my money from credit card continuously and when claimed for the same, did not refunded my amount but increased my credit limit which was not desired by me. The money was deducted in cash but is not refunded in the same manner.
      I want my money back in the form of monetary amount not any limit.
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
      Mar 23, 2018
      Updated by aayushi@12345
      Still no response from this fraud company !
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        M
        MDamodar69
        from Nagda, Madhya Pradesh
        Mar 15, 2018
        Resolved
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        Resolved

        Address: Neemuch, Madhya Pradesh, 458441

        My credit card no. [protected] (Damodar muchhal) has been charged with an amount of 14135/- on ac of non payment. But this charges were initially amounted to rs 600/- for autopay returned facility which i didnt opt for from the date of issue.

        I have the documented proof showing cheque deposited before the due date and got it debited on same day from state bank a/c but got credited in hdfc bank after due date and for which the bank has charged me with autopay facility and accumulated the amount to rs. 14135/-.

        Request you to please resolve the matter asap as its affecting my cibil score

        Damodar muchhal
        [protected]
        +3 photos
        Apr 23, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 16, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments expressed and regret the inconvenience caused to you in this regard. We request you to elaborate on your queries to [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance
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          H
          HANUMANTHPPA HANU
          from Jevargi, Karnataka
          Mar 15, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560099

          Hai..

          My name is hanumanthappa i have applied credit card before 20 days back, after few days when i was checking my status it was showing disproved due to income prof are not submitted. After submitting my documents to the one of hdfc executive i got a message from hdfc showing my credit card under process after two days i can track my credit card status, but 4 days got over still the status is showing the same as like as before

          Aplication number:- [protected]s2
          Apr 15, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 15, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your application number, mode of application, date of application, complete address of branch if you applied, complete name, your contact details & complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
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            A
            Amit9163
            from Bengaluru, Karnataka
            Mar 15, 2018
            Resolved
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            Resolved

            Address: 560037
            Website: www.hdfcbank.com

            Hdfc fraud work doing they are deducting 177, 413, 156, 308 like this amount every month very difficult to stay with them.
            and Customer care not responding also. they all are giving false promise . every year Rs- 2000 to 3000 deducting from my account.
            Thanks and regards
            Amit kumar
            m-[protected]
            Apr 23, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            The charges debited from your saving Bank account pertains to a debit transaction carried out by you in your Demat account in the respective period. These charges are levied on the transfer of securities from your Demat account to another Demat account or to your broker's account. In case of any credit transactions in your Demat account, no charges are levied by HDFC Bank Ltd. (Depository Participant). Transaction charges accrue in the month when the transactions are affected and are debited in the following month after giving adequate advance intimation in the billing statement. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

            -Manoj
            HDFC Bank Customer Assistance
            Still they are deducting the Amount. now total amount are deducted Rs - 1504
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              K
              kaushik682
              from Ahmedabad, Gujarat
              Mar 15, 2018
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              Cancellation of One Assist Membership
              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 3370 without my concern on date:14/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-


              Name :- Mukesh Kumar
              Mobile No. :- [protected]
              Credit Card Number Ending :- 3370
              HDFC Bank customer support has been notified about the posted complaint.
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                I
                Irfan Zahoor
                from Srinagar, Jammu and Kashmir
                Mar 15, 2018
                Resolved
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                Resolved

                Address: Pauri Garhwal, Uttarakhand, 190015

                Dear sir
                I have paid an amount of rs 3252 by my own mistake through netbanking of my monthly emi before due date actually my due date is 11/04/18 would you please return my money in my account i have urgently need some money so please refund my money as soon as possible
                That is your most kindness

                Regards
                Name :irfan zahoor
                M. No:[protected].[protected]
                Act no. Hdfc:[protected]
                Apr 16, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 16, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We observe that you have given us an instruction to claim the total monthly outstanding on your card account from your savings account. Based on the instruction, we had attempted to claim Rs. 3, 252.10 from your savings account and same is credited on 11/03/2018. We note that you made Netbanking payment of Rs. 3, 252.10 on 14/03/2018. The relevant credit will reflect in your April 2018 statement. We would like to inform that the excess balance on your credit card will be adjusted towards your future transactions or statement dated 19/03/2018.

                -Manoj
                HDFC Bank Customer Assistance
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                  D
                  Darkwing
                  from Hyderabad, Telangana
                  Mar 15, 2018
                  Resolved
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                  Resolved

                  Address: 500008

                  Received an sms from hdfc on[protected] at 2219hrs indicating that a mandate was issued which i did not authorize. If there's a potential deduction to my account, i would like to block it immediately. I didn't find an option on net backing that lets me block this. Submitted a request to hdfc as well via the contact us section. Here's the text message with masked reference no.:

                  "dear customer mandate reference no: hdfc[protected]xxxx34 issued to birla sunlife insurance company pvt ltd with value rs. 79200.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch."
                  Apr 19, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 15, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have received your email vide ref id[protected]. We will investigate in the matter and revert to you in 4 working days.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    N
                    nitsiey
                    Mar 15, 2018
                    Resolved
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                    Resolved

                    Address: 411019

                    Received sms -
                    Dear customer mandate reference no. Hdfcxxxxx issued to hdfcltd with value of rs. Xxxxxx and frequency month is received today for processing.in case of any issue please get in touch with your branch.

                    I have not given any mandate and neither my agent explained about this???
                    All i have signed-up for is emi which gets deducted every month end...
                    The mandate amount is nearly 3 times the actual monthly emi...

                    As an nri customer, this often goes un-noticed and i'm sure how many people will be facing this issue... This is very serious concern and needs to be addressed immediately...
                    Apr 15, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 15, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that your query pertains to Home Loan from HDFC Limited. You are requested to be in touch with HDFC LTD. for resolution of your query/complaint. Please Click here (Link- https://goo.gl/vomeLJ ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Verified Support
                    Mar 15, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                    Regards,
                    Team HDFC Home Loans
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                      S
                      Shishir Goyal
                      from Delhi, Delhi
                      Mar 14, 2018
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                      Address: Mumbai City, Maharashtra

                      I had approached asaf ali branch with a request to add aadhar no with mu dmat accout. Your branch is asking original aadhar card. You must be aware that govt is not sending the aadhar card by post which can be called original. Your branch is not accepting the print our duly attested by me under my signatures. I requested then to verify from the govt site but that too is not acceptable to them. I feel that they are simply harassing.
                      HDFC Securities customer support has been notified about the posted complaint.
                      Mar 28, 2018
                      sambhu1977's response
                      My cell no: [protected]. HDFC Securities are deducting without any consent of mine at their own whims.
                      Pls address on priority.
                      You can write to [protected]@hdfcsec.com for help.
                      I updated my aadhar online loging in to trading account.
                      My cell no: [protected]. HDFC Securities are deducting without any consent of mine at their own whims.
                      Pls address on priority.
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                        S
                        sonamkeshwani25
                        from Pune, Maharashtra
                        Mar 14, 2018
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411027
                        Website: netbanking.hdfcbank.com/netbanking/entry

                        Hi Team,
                        I am using HDFC Bank Account and as checking there are two debit of amounts has been done from my Account ([protected]) without my knowledge.

                        AMB CHRG INCL GST FOR JAN2018-MIR[protected] for 177/- Rs
                        AMB CHRG INCL GST FOR FEB2018-MIR[protected] for 177/- Rs

                        Request you please help me to credit this amount.

                        Regards
                        Sonam
                        +1 photos
                        May 12, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 16, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        The charges levied to your account pertain to non-maintenance of Average Monthly Balance of Rs. 10000.00 in your account. The charges have been levied correctly as per the Bank's schedule of fees and charges. Please visit the URL below to know the fees and charges applicable to your account: http://www.hdfcbank.com/personal/fees_charges/fees_charges

                        -Manoj
                        HDFC Bank Customer Assistance.
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                          D
                          drupad gandepally
                          from Hyderabad, Telangana
                          Mar 14, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          Dear sir/mam,

                          Hdfc bank had debited a total of rs.1088/- twice from account stating that it's due to some amb chrg incl gst charges without any notice. Money has been debited twice on 12th march, 2018 for feburuary and twice on 13th feb 2018 for december 2017. You should atleast notify us about the balance before randomly deducting money like this. I am totally unsatisfied with all your services. If you are not going to refund my amount i have to close this account. Please get it resolved asap.
                          Apr 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 15, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In case of a change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with a letter or an e-mail received from the official Corporate email ID. The letter / e-mail should have your complete name and account number and state that you have joined the corporate. Our branch official will assist you suitably. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://www.hdfcbank.com/branch-atm-locator The Average Monthly Balance (AMB) requirement for your account is Rs. 10, 000.00. As the prescribed AMB was not maintained, charges were levied. As a one-time service gesture, we have processed reversal of said charges which will be credited to your account in 4-5 working days.

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            raj22638
                            from Kakinada, Andhra Pradesh
                            Mar 14, 2018
                            Resolved
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                            Resolved

                            Address: East Godavari, Andhra Pradesh, 533001

                            I had opened my salary account at kakinada branch in an esteemed organization, while i was working with spartan solutions inc. At that time of opening concerned bank executive assured me that my account is lifetime free even if on zero balance. Now the bank converts my salary account converted into savings account & charged monthly. Now it's 1431.15 negative balance. Without my permission how can the bank convert my salary account into a savings account? Would like to know the reason for salary account converting to saving account. And there is no intimation or justification from the hdfc bank.

                            So please close my salary account-[protected]
                            Customer id: 72121701
                            Apr 21, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 15, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our branch official Mr. Ajay has contacted you and requested you to visit the branch and submit account closure application. Please visit the branch and our branch official will assist you further in this regard.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              Ankita Singh
                              from Indore, Madhya Pradesh
                              Mar 14, 2018
                              Resolved
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                              Resolved

                              hdfc saving account negative balance penalty

                              Hello,
                              I had saving account with hdfc which somehow i was not able to operate since i do not have salary account with hdfc and my regular needs are done through my current bank account. one of the employee working with hdfc insisted to open the saving account at the time i took hdfc life policy.As they have targets . later on we went to HDFC asking for closer of both accounts and ended up opening a joint account which we wanted to...
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                              Srikant21
                              from Bengaluru, Karnataka
                              Mar 14, 2018
                              Resolved
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                              Resolved

                              Address: 560075

                              I had applied for credit card (Application no. [protected]s2) for 2 times with all eligible documents ask by bank but after verification of my residence and office address successfully by representatives in my presence i am getting status after 10 days that my disapproved because we are not able to contact you with your contact information. Then i am getting a attachment to resend contact information. But both the time i was contacted and representatives came to my place taken pic of my id card and driving liscence. Please help me to resolve my issue.
                              Apr 30, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 15, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              To enable us to process your application for the credit card we request you to send completed Residence address declaration form along with residence address proof and correct phone number. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf Kindly send the documents to our mailing address mentioned below: HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Mar 19, 2018
                              Updated by Srikant21
                              Hello,

                              I am have sent contact declaration form along with supportive documents to the mentioned address.
                              I hope it will process soon.

                              Thank you
                              Mar 21, 2018
                              Updated by Srikant21
                              Hello,

                              I had sent all documents but I did not got any kind response till now. Please update me.

                              Thank you
                              Mar 21, 2018
                              Updated by Srikant21
                              This is my Speed post Tracking number of the documents EK[protected]IN. Please respond .
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                                A
                                akshaykumarpattar
                                Mar 14, 2018
                                Resolved
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                                Resolved

                                Address: 411033

                                I had applied for 80K personal loan on 16th Feb 2018, on 17th Feb 2018 I received a call from HDFC loan agent named Nitin (989****362), he suggested me to submit the supporting documents. On 19th Feb 2018 a guy named Santosh arrived near my company, collected the documents and completed the documentation process. Its been 28 days its 14 Mar 2018, yet I didn't receive the amount and even after regular messages and phone calls from my end I didn't receive proper response from the agent. I have been mentally tortured and harassed. Its been 6working days daily morning I will get a call from Nitin stating that bank representative will come to your house for document verification but till toady he has not arrived. I seriously don't where the guy is lost in Pune.

                                This is my first loan in my 5 years working career but still its taking too long to get personal loan approve. as per my understanding it just takes 4-6 days for approval of personal loan. We apply loan in case of emergencies so that the amount will support us. I am mentally disturbed and upset from few days because of bank officials unattended calls and non reverted messages.

                                I got to know he is associated with Viman nagar branch Pune,

                                Proposal Num[protected]

                                If you require any other supporting documents like messages screen shots, call info please let me know

                                I need you guys to take serious action
                                Apr 20, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 16, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Our team has already responded to your email vide ref di[protected] on March 15, 2018 at 11:48 AM. Pls check your email inbox and revert to our email with required details for further investigation.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  J
                                  Jav021hr
                                  from Delhi, Delhi
                                  Mar 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400060
                                  Website: www.hdfcbank.com

                                  I m getting call from hdfc bank location:kanjurmarg.
                                  Agent name is rajeshree... She is harassing me on call, already my amount got freeze from hdfc account my outstanding was 73000rs and u took 85000rs
                                  But still i m getting call from hdfc i want to take strict action against her and give her proper feedback. I m requesting to you please check and close this case. My contact number is [protected] my name is javed.
                                  Apr 26, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 14, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your Card No., Caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Mar 14, 2018
                                  Updated by Jav021hr
                                  [protected]
                                  Mar 14, 2018
                                  Updated by Jav021hr
                                  Please call me and update i m getting call from this number [protected]
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                                    R
                                    Ranjeet Kardam
                                    from Delhi, Delhi
                                    Mar 14, 2018
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                                    Address: New Delhi, Delhi, 110091
                                    Website: amazon

                                    Dear HDFC Bank / Amazon

                                    I would like to inform regarding of purchased Portronics Headphone through the Amazon site but product have received with certain damage condition then i have returned the product and sent request for refund amount but there is certain missed communication between HDFC Bank & Amazon, called both customer service center but they couldn't help to me, pls i would request to both pls communicate with each other and resolve this problem,

                                    Reference No. : [protected] given by Amozon Customer Service for releasing the amount through the HDFC Bank.

                                    Product : Portronics Headphone
                                    Amount : 1199 Rs.
                                    Purchased date : 10 Oct. 2017 ( Still i have not received refund amount)
                                    Name on card : Ranjit Kardam
                                    Credit Card No.: [protected]
                                    Thanks & Regards,

                                    Ranjit Kardam ([protected])
                                    +2 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      C
                                      chetan1609
                                      from Mumbai, Maharashtra
                                      Mar 14, 2018
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                                      Dear sir/ madam,
                                      I sold shares of goldcoin healts foods ltd, qty-1350, amount approx 21, 500 rs on dtd 04-05-17 through hdfc securities limited but till date i have not received any amount.

                                      I am follow up this matter from last 9 months but i am not receiving any satisfactory answer.

                                      Trading detail through hdfc securities is as below:-
                                      Contract note no.[protected]
                                      Trading date - 04.05.2017
                                      Trading account-2453638
                                      Pan no. Ardpm7551j
                                      Settlement no.1718023 (Bse-cash)
                                      Settlement date-08.05.2017
                                      Bse cash order no.[protected]

                                      I am attaching trading contract note with this mail for your reference.

                                      I need money on urgent basis. You are requested to look into the matter and release my amount as soon as possible.

                                      I will be very thankful to you

                                      With regards,
                                      Chetan maheshwari
                                      [protected]
                                      +1 photos
                                      HDFC Securities customer support has been notified about the posted complaint.
                                      The setllment is done in three working days...cause i had traded on thursday and the amount has got credited to me yesterday.
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