HDFC Bank Complaints & Reviews

Hi,
I am an hdfc bank credit card holder. I recently received a mail regarding one assist membership renewal and that it is auto renewal. I am not interested in the one assist card protection service anymore. So, cancel the membership and do not renew or debit any amount from my card.

Name: visalakshi vairavan
One assist id: 1906130
Credit card ending with 9357

Thanks

I am an nri customer residing in adelaide, south australia. I have been assigned a personal relationship manager to assist me with banking. I have reached a stage where i am getting so frustrated with the lack of response from this individual. Blatantly ignores my emails and phone calls. Mind you i am five hours ahead in time and it makes it very hard to interact. My previous managers were so diligent. It made my banking so much easier.
Could someone please intervene and provide me with some more efficient personnel whom i can interact with and get my banking done.

In the morning today, i got two sms alert from hdfc bank that rs10000/- and rs.4000/- has been withdrawn at idbi chitranjan park at 7:59 and 8:00am. Then i rushed to my wallet and look for my card but the card is with me.

Same has been informed to hdfc customer care and nearest police station.

I just want to know who will be responsible for this and how do i get my money hard earning back. If money is not safe in the bank where do i suppose to keep it. I am surprised it happen with through atm withdrawal and i card was with me all the time.

Hi i have an account in hdfc bank, and from last one year they are deducting rs 295 for every month if favor of bharti airtel. No payment is received to bharti airtel.

When i ask bank mangers & customer care to stop this ecs as i don't want to give any payment. They are not responding and stopping my ecs. They say you have to ask bharti airtel to stop the payment.

My question is if i want to stop any auto payment, then why bank cant stop the same.

My wife anita kapoor having saving account number [protected] with your bank, since from last 6 months my wife asking to your staff to get a locker, but your employees are saying madam when you get a insurance policy from us then we will provide you a locker. Is insurance is compulsory to take the locker? I have not seen in any bank, so kindly see the matter and solve her problem.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9379 without my concern on date: 20.3.2018. I didn't get any call or msg or email. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1830451
Name :- balaji
Credit card number ending :- 9379

I already having a saving bank account with hdfc, so based on that i had received a call that a credit card has been pre approved on account and no document is needed. I said ok if it preapproved them process it. And it got processed through reference number : [protected]n1

But after few days i checked it had been disapproved. I feel bad that with having 800+ of cibil, and withdrawing 3l of monthly salary. Using other bank credit card since 2010 and having approx 5l and 12l of limit on that. And most importantly being their customer they disapproved it. It really disregard of a customer.

I won't suggest hdfc anyone and won't user their services for unnecessary again.

This is regarding the fraud transaction from my hdfc account on 2nd feb 2018. This was an atm transaction from mumbai however i was in delhi. I have also filled a customer dispute form along with the copy of fir within 24 hours of the transaction. After doing all the relevant things i also received a text from the hdfc bank on 3rd feb 2018 that my case has been registered under reference number 6706061. I was told that i will get my money back within 3 weeks which is passed as of now. Moreover i have also received a new text on 20th feb 2018 that your case has been responded and closed. While calling to the customer service department i found that there is no records of any complaints made. It is almost 2 months still i have not received my money back and no one is helping me in the bank.
Please innvestigate this issue.

Myself rangarajan chettiar i have hdfc salary account, i left the job and without my knowledge the account changed to personal account and the bank started charging negative charge for non maintenance. When i went to bank for closing the account they asked me to pay for closing the account. I am jobless and im not going to pay any charge. I request hdfc bank to close my account asap.

The above mentioned policy was paid quarterly (Four times) for the year[protected]. The premium amount per quarter is rs.4530, which is already paid. But i had not received the annual premium receipt of hdfc sl classic assure insurance plan policy no.14762657 for the current year. Please mail me on my mail address. Also suggest me how i will get the same in future. As few days are left to submit the statement, i need it quickly. So kindly do the needful as early as possible.

Sir, i am a customer of credit card hdfc bank. Last few days i receive a call behalf of bank for winning price lots of product & service. I understand this call was fake but i want u will action against him. They ask me cvv and other information for my credit card. Its a team who generated online fraud for hdfc and other bank customer. I give you mobile number i attend call [protected] in this num. Pls action against this number & person & team who generate fraud for credit card customer.

I have received a call from one of your personal loan executive, which i missed. I have called back on that number [protected] to check back on missed call. The executive who lifted the enquired if i am interested in taking personal loan. When i said no, she started abusing me asking why i called and disturbed her when i am not interested.
I have called back on the number to check more details on her, but some one else was answering the call saying that she was having lunch and the reason she behaved that way.
The kind of behaviour is not acceptable and i want to know what action has been taken for the issue.

I was holding credit card with hdfc bank. When i decided to close the credit card the customer care has asked me to personally vsit begumpet office. I personally visited the office and after knowing the balance i paid the amount in full. After one week when i called for update they said there is still outstaning of rs.280 which i have paid again. Now after checking my details in credit history there is still outstanding of 139. What is that they are doing with all these silly things. Such a wasteful spending of precious resources of customers. Really horrible experience with hdfc bank. Even geniunue payers they are making to suffer like this. They gave me contact number of 49187502. Its useless phone. Not atall riging. Request you to please do the needful.

Hi team,

I am taking home loan from hdfc for that i need to close auto loan taken from hdfc i have already paid 13emi's, still they are asking for preclosure charges.

Kindly help me in waiver off pre closure charges, so that i can close this auto loan and start with my home loan.

This is not right, i am hdfc customer since i started with my banking in 2012. All my transactions be it salary, loans, credit cards, everything is with hdfc still they are charging preclosure.

Kindly help.

I believe you value your customers and my issue will be resolved.

Hi team,

I received a call from your executive stating as per the company policy your account has been on hold.

As per your bank policy as your executive assisted me that they have an rite to hold a customer salary salary account and even they have an option of deducting the amount from the customer salary account.

Hence kindly provide me as per the rbi guideline, how come a bank can hold a salary account of a customer and there after can deduct money from the sakary account without any permission or else show me the same as in your company policy.
Even after deduction from my salary account how come you can deduct from my credit cared balance once paid.

Pls do let me know asap.

Without communicating to me, hdfc bank converted my salary account into savings account.
2) because of the above, the following deduction happened from my account without my knowledge:
• date - 09/01/18 = rs. 531.00
• date - 12/03/18 = rs. 648.39
3) right now, my account is showing (Negative) balance of rs. -590 because of "i don't know what reason".

Further, as communicated by the bank official, i was assured of the following:

1) this total deducted amount of rs. 1179.39 (=531+648.39) will be credited back to my account.
2) this month when my salary will be credited, the negative balance of rs. -590, which is currently reflecting in my account will not be deducted.

On the second day i received a call from the bank official's end stating that:

1) the charges levied hdfc bank has two components:
Gst = 18%
Non-gst = 82%
2) the 18% gst component will take a long time to recover as it has already been paid by hdfc bank to the government.

3) the 82% non-gst component will be refunded by hdfc bank to me.

Here below are my concerns:

1) the 18% gst component which hdfc has paid to the government is not a fault from my end. Thus, just because hdfc has paid the amount, i cannot forget about it thinking it will take a long time for hdfc to recover this component.

2) so, my point of view is that hdfc bank pays me back my entire deducted amount, i. E. Both the gst and non-gst components, because my salary account was converted to savings account without any intimation to me. Thus, i don't think that because of "no-fault from my end", i should be losing my hard earned money.

3) further, please initiate all the processes from your end and validate it properly so that my salary account stays as salary account and isn't converted into savings account in the upcoming months. I don't want to again go through this phase where my money gets wrongly deducted.

Today i just got rs rs.999 of the total rs.1179 amount.

But, since the earlier negative amount, rs. -590, reflecting in my account was not corrected, after the rs.999 got credited i was left approx. Rs. 409.

So, as of date without any future incorrect minimum balance deduction, hdfc bank needs to pay me back rs.[protected]+590).

Its been 10 days and still hdfc isin't resolving my issue. Please understand the gravity of the situation because it seems to be a cheating with a customer. I am not understanding where is my fault and why i have to go through all these phases? Moreover hdfc bank official's claiming that it's wont be possible to refund me 18% as its been given to the government.

Without any intimations the salary account got converted into savings account then the account got penalised and now i am being told that i wont be able to get my hard earned money.

I request you to look into this matter on an urgent basis as i don't understand how can hdfc bank convert my account from salary to savings without communicating to me and start deducting my money without any intimation?

Dear sir,
I applied hdfc fastag card on mar 16th 2018. I received the card quickly but i haven't received welcome details with customer id & wallet id. Without these, im unable to login hdfc fastag portal.

Given customer care number is no use as it never connected - it connects with a busy tone.

Kindly make sure that your customer care number works all the time or at least work during business hours.

Thanks
Kotesh

My name is satnam singh, i have taken two wheelar loans from hdfc bank a 2 years back which was cleared and noc was given by hdfc bank, inspite of that my name is reflecting in sibal, i had talked to hdfc authorities but they replied that they have no objection and i should talk to sibal authoriites but inspite of talking with sibal authorities, no one either from sibal or from hdfc bank is taking responsibility, as i want to buy a car but due to sibal problem i am not able to buy it. Kindly help me and do the justice.

For correspondence my email id is [protected]@gmail.com
And my contact no is [protected]

I got hdfc credit card through your agent, when filling application i told i will pay my airtel bill my self, not through smart pay. Smart pay will change the definition of the credit card, with out my knowledge my card is used to pay some bill.
But, credit card is automatically used for airtel bill payment with out my knowledge, i registered my bill with hdfc debit card already with auto pay.

I have not received any mail or call till two moths and after that i received a call from hdfc credit cards, saying your airtel bill we paid on your card, i told that is wrong and i don't want to pay banality related to this, i raised complaint also.

But i have not seen my panality amount not reduced, infact every day increasing and added card charges of rs.500/- etc and made rs.800 payment to rs.2300/-

I received notice on this saying we will deduct from my hdfc savings account and card suspended.
The same day i received notice i also received first communication mail. Till that no communication.

I am asking simple question, is this way hdfc behaves with customers?
You use my credit card with out my knowledge?

Please answer this mail, if you are not given justice i have to approach consumer court, also me and my family members will permanently leave hdfc in all manners.

I have salary account with hdfc bank. I have started with sip in mutual funds. But i didnt maintain sufficient balance in two months. I have been charged ach debit return charges of rs 413 in feb and rs 885 in march 2018.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.