HDFC Bank Complaints & Reviews

Address: Guntur, Andhra Pradesh, 522034

Website: Customercare

Dear sir/ madam,
I am not very satisfying o[censored]r customer care services and please revert back my money regarding the information given in the previous complaint. I am using credit card from 6 years onwards a. D i am a salary ac holder o[censored]r bank and i hav hdfc ergo policy holder from 6 years.
I[censored]r not satisfying me, i wil change all of mine into other bank.
Thanking you sir
K niranjan babu
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 401107

Since jan2018 im continuously requesting for credit card settlement hdfc collection team. They are fooling me saying next month. I already paid 3k, card was used for 5.5k swipe. The card was used my friend. When i relaised that it not being paid, immediately called for settlement.
They took 3 months now asking me to pay 8500 which is not possible im requesting but still im being forced

I cant pay more than 4k.

May 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your complete issue, Card No & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Mar 22, 2018

Updated by reesha rodrigues im unable to read the Refno its showing protected

Verified Support

Mar 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Apr 05, 2018

Updated by reesha rodrigues Now the manger is changed . Im still requesting there are still not agreeing

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R

reesha rodrigues

from Delhi, Delhi

Mar 22, 2018

im unable to read the Refno

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Address: Nagapattinam, Tamil Nadu, 611001

Policy no 20126614 k. Thomas from 28.2.18 onward i am trying to cancel this policy, but there is no response from your side send me the correct e mail i'd and mobile no. I had already send the cancellation hard copy throuh courier and also sort copy, please make me a reply and great this most urgent and i want to know the status immediately.in nagapattinam branch the response is not good and they were cheated me and this was a great dippression to me.

Apr 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that, we had already responded to your e-mail on March 09 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

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Address: 600116

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 489377xxxxxx1984 without my authorization on date:20/03/2018.

Got these messages:
20/03/2018 thanks for choosing oneassist plan!
Your hdfc bank credit card will be charged with plan fees of rs1399.
Send stop oa to [protected] in next 48 hours to opt out

I have sent a message as stop oa to [producted] number but still i didt receive any message.

I was charged even after opting out. I don't want this membership, so cancel the membership and refund the same.

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 20, 2018

"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

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Https://www.consumercomplaints.in/hdfc-bank-hdfc-bank-amb-chrg-incl-gst-from-dec...⇄

The above complaint i raised when hdfc deducted amount from bank without informing me. Just to resolve this, i got message from one of their manager and he told me amount they will process and with 24hrs i will get back my amount and he resolved the about ticket. Neither i have got the amount nor the manager responding to my call.

This is so so rediculous. Please take some immediate action

May 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line from your registered email id along with your Account Details, contact details and issue details for further assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Sangrur, Punjab, 148024

Website: Hdfc

Dear sir,
I am sakinder kaur and i hold account number [protected] in your hdfc bank, branch dhuri. I had opened my account in your bank on 03/07/2012 which was closed in 2016 while i was living in kuwait. I moved to canada in march 2017. I regret to say that in my absence and without my knowledge and permission my bank details were provided to the third person on 06/09/2017 at 5 p. M, which is illegal and against the bank rules. As bank is supposed be liable to protect costumer's privacy. I complained against this unlawful act mobile number [protected] and they provided me with compliant number mohc[protected] and they had promised me to cooperate and look into the matter honestly.
But unfortunately i have received no reply so far. I have been trying to contact them for the past few days and after keeping my call on waiting they declined it. I am highly disappointed with the action and irresponsible dealing.
I request you to provide me with the information in written by whom and to whom the details of my account were provided.
I hope you would cooperate with me.
Yours faithfully,
Sakinder kaur.

Apr 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered e-mail id within 5 working days. The reference number for your query is[protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: Coimbatore, Tamil Nadu, 642103

Website: complanit for HDFC customer care center, but no response.

Respected Sir / Madam,
We were first offered a car loan with 7.26% interest by the HDFC DSA, but the bank gave us the EMI schedule it was found to be 12.5%. so we asked the bank to cancel the loan, but the bank is dillydallying on the matter, and is asking us to pay an interest on the amount though we haven't availed any part of the loan, so please look into the matter and help us. App no:55301113 / UCIC: 99086423.
Thanking you.

Apr 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch official Mr. Dilli babu G has contacted you on[protected] and informed you that Loan Cancellation and dealer refund has been initiated. Loan will be cancelled in system with in 10 working days.

-Manoj
HDFC Bank Customer Assistance

Mar 24, 2018

Updated by Madhansparrow Respected Sir / Madam,

Though the mistake was on part of the bank in Giving us two different interest rates. The bank has asked us to pay an interest of Rs.26595/- to close the loan. Though we havent availed any part of the loan. So please look into the matter and help us.
Thanking You.

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My name is ABHISHEK KUMAR GAUTAM, need a resolution regarding a complain I made with your CUSTOMER CARE, reminder no is Belc[protected], I used my Hdfc bank debit card in a pnb bank ATM machine, I use the card to widthraw an amount of 10000â¹, but the transaction declined because suddenly the ATM got shut down and after 2-3 minutes it got started and then after that I was still hoping that my money can be widthraw now as wee, but after sometime nothing happened then I tried my card one again for a widthraw of 100â¹ which was successfully done, but now the problem is that my 10000â¹ amount has been debited from my account on 7th of March 2018, but today is 19th of March, now the CUSTOMER CARE is not responding anything sensible, ###, illetrate executive, doesn't know how to talk to a customer,
I have a salary account with Hdfc bank where the account no.is [protected]
Fix the issue or now I m going file a legal complain to CONSUMER COURT and take both PNB BANK AND HDFC BANK to RBI
NOT EXPECTED THESE CHEAP THING FROM INDIA'S NO.2 BANK
GIVE ME A PROPER RESPONSE OR I WILL JUST FILE A LEGAL COMPLAIN

REGARD:

ABHISHEK KUMAR GAUTAM
ACCOUNT NO: [protected]
ACCOUNT TYPE: SAVINGS

Apr 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly note that basis your complaint we had logged an ATM Chargeback Dispute with the PNB and the Bank has represented the chargeback by providing an ATM transaction log on March 16, 2018. vide Reference Number: NFS815501 which shows that the cash withdrawal was successful and the requested amount was dispensed from the ATM. The transaction will, therefore, be not reversed to your account. For any clarification or assistance please feel free to contact our Phonebanking Team or email us at [protected]@hdfcbank.com

-Manoj
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400070

Not yet recieved excess money paid on 19 feb for cbsc neet exam which was detected via hdfc gateway. Pls help me out [protected]
I had made several greivances in neet site but not yet resolved also i cant find any failure msg for the same only miney got debitted and pmcb bank debit card payment done showing in the pmcb bank passbook there also i lodged complaint they too saying its got recieved by the merchant if any error or failure msg i gav recieved if any then i need to send them to pmcb but as i dont hav any such error msg.. So pls help me out [protected]

May 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

we request you to confirm whether your query pertains to transaction done using your credit card or debit card so that we can assist you accordingly.

-Manoj
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400074

Hi team,

I have purchased hdfc life sampoorn samriddhi insurance plan in the year 2013 with yearly investment of 30, 000₹. They agent assured me that i will get 20 to 30% on total investment post maturity (My total investment for 5 years will be 1, 50, 000₹).

Recently i have login to the hdfc life's portal to check my investment details i noticed that the sum assured is only 1.09 lacs post maturity. I'm totally confused and not able to the understand the calclaution logic here. Instead of getting the profit i'm not even getting my invested money.

Apr 22, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2018

HDFC Life Customer Care's response Hi, kindly write your issues to us at [protected]@hdfclife.com from the registered Id to have the case investigated and to reply to you on the same.

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1

1953

from Bengaluru, Karnataka

Mar 21, 2018

Hi, This type of policy is linked one having NAV apart from this there are no of Fund management charges will be deducted from investment every year, any additions will be from 6th year onward only, further benefits will accrue only if all premiums paid w/o break for entire term of policy. If NAV of this scheme shows higher value then only investment shows higher value. Agent might have misguided to sell the policy . You may note that any past performance will not be valid for futures.

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Dilipmofe's [Complaint's author] reply, Mar 22, 2018

There was no break through out the life span of this Policy. This is 5 year policy and will matured by April/May 2019. The only concern is if I'm investing 1, 50, 000 rupees how it is possible that I will only get 1, 09, 000 rupees in return?

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Address: Ernakulam, Kerala, 682021

I taken a car loan from hdfc bank n disbursed the amount on 17/03/2018
My los no: 55016588
But today i got sms that
"First EMI due on 07-Apr-2018 is Rs 13420 on HDFC Bank loan 55016588."
In a normal case the first emi wil come only on next month only (may)
But on my car loan the bank take emi as on advance
So please take neceserry to change my first emi to may month
By raphi

Apr 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly note that as per process, for loans disbursed before the 19th or any month, the EMI will be scheduled from the subsequent month. Accordingly, your EMI start date is April 07, 2018.

-Anay
HDFC Bank Customer Assistance

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Address: Chandigarh, Punjab, 160036

I am a hdfc bank credit card holder. The bank has debited rs. 1899/- from my credit card number ending with 7680 on date:16/03/2018. I am not interested about this service and don't want this membership. So please cancel the membership and please refund debited amount of rs.1899/- i am not able to pay u this amount

Oneassist relationship number :3958578
Name :- vikram singh

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 20, 2018

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3001261 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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Address: Chandigarh, Chandigarh, 160101

Website: netbanking.hdfcbank.com/netbanking

On march 8, 2018, transaction from net banking got failed but money was deducted from bank account . I have raised written transaction dispute on March 9, 2018. I have also logged complaint phone banking for that transaction[protected] . Phone banker told me that complaint has already raised for that transaction. U will get ur money back within 5 working days. Today I again called phone banker to know the status of my complaint they said no complaint has raised for your dispute . After 11 days, they are telling me we will raise complaint for ur transaction. This Bank is not serious about their service moreover their execuetive are just playing games with customer . Government should ban this bank as soon as possible. I believe that very soon we will see HDFC bank in news for internal scam. They are looting customers, This bank dont provide any solution for transaction dispute. They dont show any tesponsibilty towards customer.

May 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Krishnagiri, Tamil Nadu, 635126

Website: Cc. [email protected]

Dear team, my credit card account on 07/03/18 RS-5010 not reverse to my credit card account. And payZ app amount not transfer amount from wallet to bank account. I also spoke with your customer care officers. Please take my issue highly. I am your regular customer . kindly solve my issues minum days. I updated all KYC details to payZ app wallet. Pl solve immediately

Apr 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 19, 2018

Updated by Vellaiappan Siva Dear team, my credit card account on 07/03/18 RS-5010 not reverse to my credit card account. And payZ app amount not transfer amount from wallet to bank account. I also spoke with your customer care officers. Please take my issue highly. I am your regular customer . kindly solve my issues minum days. I updated all KYC details to payZ app wallet. Pl solve immediately

Verified Support

Mar 21, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry that you've had to face the issue. Please provide your registered contact and transaction details at http://bit.ly/2aJ9wGW . Mention reference ID PZ[protected] for us to resolve the issue at the earliest.

Anay
HDFC Bank customer assistance

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Address: Bhiwani, Haryana

Dear Manager,

This brings to your notice that last year May 2017 I have finance one car from Bhiwani bank, regular I am paying my kist in every month.
In March due to insufficient fund you cheque has been bounced by my account and I received a call from Neha Madam that pl submit your installment today in cash else penalty will become something, I have re-confirm her that if have deposited today by cash then no penalty will come at me, she ensure me ag ahead and I have done .
After that on 13th March they deduct kist from my account also, when I called to Neha he ensure me your amount will return back no problem, today I get return amount after deducting rs. 1500/
Today I connect with Neha [protected] he told i will let you know, pl wait ... but now her no is going switch and laid line no [protected].
Pl note that I have a recording on 9th March that you will pay kist in cash no penalty will occur with mam.
pl return my amount else I will put RTI on behalf of recording against dhara 182.
Thanks . Trilok Chand

Apr 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 20, 2018

Updated by tcsarun Hdfc Bank — regarding cheating with customer

Today i have discussed with MR. Neha Madam he told that deduction is your Jan/Feb/March, when I heard that I shocked, nobody, inform to me your installment is going bounced last three months.

Kindly check proper I will submit my bank statement for last 4 months in which having sufficient fund else in March.
For your esteemed organization return my money without any harassment.
Kindly your goodself do the needful immly .

I am waiting for your reply after I will take any decision for the court .

Thanks TC

1 Review
tcsarun on Mar 19, 2018 Submit a Complaint
Dear Manager,

This brings to your notice that last year May 2017 I have finance one car from Bhiwani bank, regular I am paying my kist in every month.
In March due to insufficient fund you cheque has been bounced by my account and I received a call from Neha Madam that pl submit your installment today in cash else penalty will become something, I have re-confirm her that if have deposited today by cash then no penalty will come at me, she ensure me ag ahead and I have done .
After that on 13th March they deduct kist from my account also, when I called to Neha he ensure me your amount will return back no problem, today I get return amount after deducting rs. 1500/
Today I connect with Neha [protected] he told i will let you know, pl wait ... but now her no is going switch and laid line no [protected].
Pl note that I have a recording on 9th March that you will pay kist in cash no penalty will occur with mam.
pl return my amount else I will put RTI on behalf of recording against dhara 182.
Thanks . Trilok Chand

regarding cheating with customer

Complaint Status
[Mar 20, 2018]
HDFC Bank customer support has been notified about the posted complaint.
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Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Account No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 600007

Hi,

This is my Grievance complaint number: HBL=[protected] HDFC case reference Number 6917300.

Branch Name:HDFC Vepery Branch
Customer ID: 41718034
Virtual Manager: Mr. Aravind M

The City Union Bank has sent an email for "Indemnity Approval" to HDFC Bank for my compliant to Mr.Shriram Krishnan.

I request you please they have sent an email on yesterday (03/08/2018) but still now from HDFC Bank did not replied to that email for "Indemnity Approval".

Already one week completed of my compliant. I know Due to the Non Bank we have some formalities and proceedures but the Email Response and priority bases your team can do the best to the customers.

Request you to please responed that email which City Union Bank sent to you (HDFC Bank) Mr.Shiriram Krishnan.

Kindly do the needful.

For further information please have a qick call:

Cell: +91 [protected]

May 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400050

Website: www.consumercomplaints.in/new_complaint

My saving account is kept on hold as i had made a settlement with the bank for credit card of 2, 80, 000/- of which i paid 2, 00, 000/- and 80, 000/- is pending which i was not able to pay due to loss in business i have informed bank i need some time and will pay the 80, 000/- on which bank said you have to pay now 1, 80, 000/- this is new settlement i have informed bank i was not able to pay 80, 000/- due to crisis how will i be able to pay 1, 80, 000/- they said they will get back to and try to settle the case. Currently my account is on hold and i need money urgently which is available in by account as dad eye surgery is there kindly help for the same by removing the freeze from my account

HDFC Bank customer support has been notified about the posted complaint.

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Address: 421201

Company is charging 5000 for a card not issued to me or by my consent.
Also issued me a court notice to pay the amount despite of raising several complaints against them and forcing me to pay to amount.

My credit card was lost in aapril 2017 post which i payed all dues immidiately after closing the card with a request of no longer wanting it.
Post which without my consent they reissued card which is not recieved by me and charging me rs5000+ stating its dues on a card which is not even known to me.

I am not ok to pay the charges as not guilty, they issued court notice and are troubling me now despite of raising the concern to hdfc team.

Apr 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., Charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 500081

Website: fastag.hdfcbank.com

I have submitted all the proofs & paid for hdfc bank's fastag (Application reference # hfr039111). No response \ confirmation received from hdfc till now. When called toll free numbers, '[protected];
Road side assistance : "[protected]", [protected] & [protected]... All numbers unrechable.

Sent email to no acknowledgement \ response till now.

Is their any other way to get in touch with hdfc bank's fastag?

Apr 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Bejoy
HDFC Bank Customer Assistance

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S

shivangi bhatt

from Mumbai, Maharashtra

Mar 19, 2018

Hi hdfc,
Your deducted 531.00 twice from my account on 12th March. How can you deduct any amount without prior information? Your contact us service does not work...
Don't give stupid reasons.

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J

JAGADESH KUMAR YADAV K

from Mangalore, Karnataka

Mar 19, 2018

Iam k jagadesh, I am credit card, recently one month back I was paid my credit due amount, please issue my NOC form to me, and remove my name in cibil, my credit card no
[protected]
K jagadesh Kumar Yadav

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Address: Pune, Maharashtra

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4546 without my concern on date:16/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Mobile number : [protected]
Name :- rohan
Credit card number ending :- 4546

HDFC Bank customer support has been notified about the posted complaint.

Mar 12, 2018

sikander1234's response [protected]

Mar 12, 2018

sikander1234's response Dear sir
iwas credit card holder of your compney sir i was deposited all dues
but when i see my cibil report it shown post (wo) settled
so i requested to you please update my data in cibil ases possiable
regards
narinder singh
mob [protected]

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S

Steffy Robert

from Chennai, Tamil Nadu

Mar 19, 2018

I have been calling oneassist for the past two years to cancel my policy.. i dont need to auto debit Rs.1299 from my credit card this financial year.. hope atleast this year you will do the necessary proper cancellation process

Registered mobile number : [protected]

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S

sikander1234

from Jalandhar, Punjab

Mar 19, 2018

Dear sir
iwas credit card holder of your compney sir i was deposited all dues
but when i see my cibil report it shown post (wo) settled
so i requested to you please update my data in cibil ases possiable
regards
narinder singh
mob [protected]

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B

Binoy Johnson

from Bengaluru, Karnataka

Mar 19, 2018

I have ordered the fastag 3 March my reference no is HFR036723. My tag id generated on 7th March. My Customer id is[protected] and Wallet id is [protected]. I didn't received the tag till yet. please give the courier tracking no.

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