[Resolved]  HDFC Bank — misguided by payzapp customer care

Yesterday ta 8:55am i have done a recharge 599 on my mobile
My recharge was not sucessful so i called custmer care at 2:14 pm. They told me that recharge has failed and u will get the refund, her name was anita. Afert full confirmation i have done rechare from amazon
But after two hours of that recharge i got anaother message by payzapp that your recharge ha been sucessfull
Now i have double recharge on by no.
For this quare i would request you to contact me
My registered mobile no. Is [protected]
My want my refund for this issue
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Apr 20, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
HDFC Bank Customer Care's response
Dear Customer,

We apologize about your recent experience. Please share your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have issued a cheque and the amount has already been debited from corporation bank account but is not showing in HDFC because it says invalid cheque. What do I do
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/-
from my credit card number ending with 2254 without my concern on date:09/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
I don't know about these changes and I checked that about charges it shows mirevenue hold through gefu but I don't know about that and last month also same thing happened and my account balance got deducted by this charges I request to please remove from my account.

Dear all
I want my UAN number for my employee code R10877 working in April 2014 year kindly provide as soon as possible on
Locations surat Gujarat
[protected]@yahoo.com email id

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