Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 461

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sathish Alan
from Mumbai, Maharashtra
May 6, 2020
Report
Copy

This is sathish
I have bought my iphone11 with hdfc bank debit card on 04/01/2020 in ‘the chennai mobiles’ trichy. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Please look into this and hope this issue gets resolved and cashback will be credited as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 06, 2020
HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the offer details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
May 07, 2020
Updated by Sathish Alan Reference number ???
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Z
    Z4rv15
    May 6, 2020
    Resolved
    Report
    Copy
    Resolved

    I have bought my iphone11 with hdfc bank debit card on 01/01/2020 in apptronix bengaluru. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transaction) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    Jun 23, 2020
    Complaint marked as Resolved 
    Thank you for the resolution.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 07, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Nadia
    HDFC Bank Customer Assistance
    Jun 08, 2020
    Updated by Z4rv15     Still no update on my complaint. Please do the needful as soon as possible.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RittwikM
      May 6, 2020
      Report
      Copy

      Dear sir/mam,
      Why rupees 176 is hold by your bank where it is a zero balance salary account.
      Account number [protected]
      Ifsc HDFC0000462
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sahilyadav8569
        May 6, 2020
        Resolved
        Report
        Copy
        Resolved

        I bought my iPhone 11 on 28th December 2019 from an iPlanet outlet in Bengaluru.
        I was told to get a cashback of 6, 000 in 120 days, also my slip from swipe machine contains that information. It has already been more than 120 days and no cashback received.
        May 16, 2020
        Complaint marked as Resolved 
        Received the caahback.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sahil95Hooda
          May 6, 2020
          Resolved
          Report
          Copy
          Resolved

          I have bought my iphone11 with hdfc bank debit card on 04/12/2019 from invent apple store rohtak. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
          May 6, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 06, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
          May 06, 2020
          Updated by Sahil95Hooda           This is a fraud site
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sachin Chawan
            May 6, 2020
            Report
            Copy

            Address: Sachin chawan,Ericsson India Global Services, Ericsson India Global Services, Bagamane WTC Mahadevapura

            DC INTL POS TXN MARKUP+ST i got deducted of more than 50, 000 amount with this POS Txn from my account

            My money is keeping on getting deducted from my account and i don't know where to go and complain during this locked down even customer support is not there
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manjunath Ambig
              from Mumbai, Maharashtra
              May 6, 2020
              Resolved
              Report
              Copy
              Resolved

              On 02 may, 2020, without my information, i have received 999 spend via credit card xxxx 0862 at amazon1258399 without pin, i received this message today i tried to call customer care number but it is not working.

              This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

              Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.
              Aug 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link http://bit.ly/2IOLetO.

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dominic Debbarma
                May 6, 2020
                Report
                Copy

                Hdfc bank Please refund immediately or let's meet in court.You guys charged me two times inspite of me sending your bank request to stop all payments from my account as per RBI MORATORIUM.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Chandeep Sayal
                  May 6, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: new delhi

                  Hi
                  I purchased iphone 11 on 6/12/2019 from i digital paschim vihar new delhi.
                  I was entitled to get 6000rs cashback from hdfc bank within 120 days but its been more than that and it is not credited to my credit card.
                  This was to be done by hdfc bank and they are not responding through call centre or email which i sent to them
                  I hope this issue gets resolved and cashback of rs6000 is credited as soon as possible.
                  Thanks
                  Chandeep singh
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We wish to inform that the cashback for eligible transactions will be credited within 30 days after the end of the lockdown period.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Verified Support
                  May 16, 2020
                  HDFC Bank Customer Care's response                   Dear Customer,

                  Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We would like to clarify that for eligible customers post lockdown period, the cash back will be credited in 30 working days. We request your patience and support under these unprecedented circumstances.

                  -Nadia
                  HDFC Bank Customer Assistance.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dharmender sheoran
                    May 6, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: loharu

                    Dear customer care,

                    Without any information bank has deducted 236 rs from my account on[protected]. I want my money back and the reason also why it is deducted.

                    Hdfc account details :
                    Account number : [[protected]]

                    Transaction details :
                    Reference number : mir[protected]
                    Narration : si fail due to insuff bal 130420-mir[protected]
                    Deducted date :[protected]
                    Amount : 236
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 12, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Kindly note that the charges are levied as per the Bank's Schedule for Fees and charges. In case of any clarification or assistance, please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Nadia
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prashants151
                      May 6, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have bought my iphone11 with hdfc bank credit card on 27/12/2019 in unicorn store pune. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in unicorn store, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
                      May 21, 2020
                      Complaint marked as Resolved 
                      received cashback
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 06, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shubham Barne
                        May 6, 2020
                        Report
                        Copy

                        Address: 8796504607

                        I have purchased iPhone using HDFC debit card which have offer of ₹3000 off. On that they have mentioned cashback will added within 90 days but after 90 days also i haven't received cashback yet.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pankfor
                          May 6, 2020
                          Report
                          Copy

                          Address: Raipur (CG)
                          Website: HDFC Bank credit card

                          I brought iPhone 11 from reliance digital Raipur in December 2019 by paying through HDFC credit card and as per the bank policy, cash back amount of Rs.6000 should have been deposited in my account within 120 days. However, I have not received any cash back till date. Hence, kindly request you to process my cash back request.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pulakesh Chatterjee
                            May 6, 2020
                            Report
                            Copy

                            Address: VAIDEHI PLAZA 70/75-2, BAROI ROAD, MIMS HOSPITAL

                            I am an a/c holder of HDFC Bank having saving a/c [protected].Dated on 5th May 2030 Bank deducted 7000 without ant msg. I don't know how I solve this issue please advise me regarding this matter.

                            Regards
                            P.Chatterjee
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Renuka .s
                              May 6, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have bought my iphone11 (128 gb) with hdfc bank debit card on[protected] at 20:34:53 in croma showroom (Chennai-annanagar - a037). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transnational month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 06, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sumit Bhola
                                from New Delhi, Delhi
                                May 8, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Tilak Nagar, New Delhi

                                I have bought Iphone 11 on December 2019 from Vijay Sales at B-1 Janak Puri-East in Delhi by using HDFC Bank Credit Card. I haven't received a cashback yet. As I have been told that within 5 months I will receive a cash Back.
                                Kindly help me to solve my problem. As I am tired of being contacting my bank related to this issue many times.
                                May 8, 2020
                                Complaint marked as Resolved 
                                It's Been Resolved.. By today it's self. Thanks to Consumer Complaints Forum.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chandeep Sayal
                                  May 6, 2020
                                  Report
                                  Copy

                                  I have purchased iphone 11 on date 6/11/19 from apple store delhi and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
                                  May 06, 2020
                                  Updated by Chandeep Sayal                                   The purchase in 6/12/2019
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    tanya gogia
                                    May 6, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have bought my iphone11 with hdfc bank debit card in dec, 2019. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked apple, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 11, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                                    Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                                    We request your patience and support during these testing circumstances.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sahithi vadla
                                      May 5, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I cancelled my subscription to bumble and i received a message stating that ;
                                      "ur transaction on hdfc bank debit/atm card ending 0690 for rs. 200.00 has been credited/reversed by google *bumble on[protected]:23:20:54".

                                      But when i checked my account, it has not been credited.

                                      I got 3 similar messages saying that 1 rs was credited /reversed by google temporary hold

                                      Please suggest a solution
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 07, 2020
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mahenth Iyyappan
                                        May 5, 2020
                                        Report
                                        Copy

                                        Sir, I have received message from bank that is April and may 2020 moratorium accepted.then why they hit my account and make ecs charges on it sir.its very bad to this covid-19 situation sir.iam very disappointed on this.they charges r.191 and again 398 rs debited in my account..what is this sir..i have planned moratorium and bank also accepted so refund my debited amount to my account.do not make any ecs charges on this sir.why they give moratorium plan and then also hit my account and make ecs charges..this is dissatisfied me sir . please needfull ..my Hdfc Loan number is 36793727 and debited account icici a/c[protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 08, 2020
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        As per our records, there is no EMI bounce fee levied in your education loan account. Please take up the matter with ICICI Bank for the charges levied by them for further assistance.

                                        -Nadia
                                        HDFC Bank Customer Assistance
                                        May 09, 2020
                                        Updated by Mahenth Iyyappan                                         Iam one of the customer of icici bank and now i fully scared on this Bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls . I don't know why they charged using the way of Ecsrtnchg and what is this?
                                        I already posted the same complaints on hdfc bank loan account for asking why ecs charges made and they replied me that the hdfc bank doesn't charged for EMI ecs bounce charges.
                                        Respected sir i want to know why the icici bank charged my account. In this covid-19 pandemic days so many people are very disturbed for this type of charges.Atleast they have maintained some amount for emergency purpose.
                                        But suddenly i shocked and know this charges of my account balance.it is very very disappointed me. I Attached the debited transaction in this complaint. Kindly i need my amount reversal for my icici account.its amount near by INR 590.And i must have to know why the icici bank charged this amount.please do some needfull.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Karnataka Bank
                                          1
                                          (341)
                                          State Bank of India [SBI]
                                          1.4
                                          (27962)
                                          HBL Power Systems
                                          1
                                          (6)