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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 461

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R
RittwikM
May 6, 2020
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Dear sir/mam,
Why rupees 176 is hold by your bank where it is a zero balance salary account.
Account number [protected]
Ifsc HDFC0000462
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    sahilyadav8569
    May 6, 2020
    Resolved
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    Resolved

    I bought my iPhone 11 on 28th December 2019 from an iPlanet outlet in Bengaluru.
    I was told to get a cashback of 6, 000 in 120 days, also my slip from swipe machine contains that information. It has already been more than 120 days and no cashback received.
    May 16, 2020
    Complaint marked as Resolved 
    Received the caahback.
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      Sahil95Hooda
      May 6, 2020
      Resolved
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      Resolved

      I have bought my iphone11 with hdfc bank debit card on 04/12/2019 from invent apple store rohtak. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      May 6, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      May 06, 2020
      Updated by Sahil95Hooda
      This is a fraud site
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        S
        Sachin Chawan
        May 6, 2020
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        Address: Sachin chawan,Ericsson India Global Services, Ericsson India Global Services, Bagamane WTC Mahadevapura

        DC INTL POS TXN MARKUP+ST i got deducted of more than 50, 000 amount with this POS Txn from my account

        My money is keeping on getting deducted from my account and i don't know where to go and complain during this locked down even customer support is not there
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          M
          Manjunath Ambig
          from Mumbai, Maharashtra
          May 6, 2020
          Resolved
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          Resolved

          On 02 may, 2020, without my information, i have received 999 spend via credit card xxxx 0862 at amazon1258399 without pin, i received this message today i tried to call customer care number but it is not working.

          This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

          Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 14, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link http://bit.ly/2IOLetO.

          -Nadia
          HDFC Bank Customer Assistance
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            D
            Dominic Debbarma
            May 6, 2020
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            Hdfc bank Please refund immediately or let's meet in court.You guys charged me two times inspite of me sending your bank request to stop all payments from my account as per RBI MORATORIUM.
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              C
              Chandeep Sayal
              May 6, 2020
              Resolved
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              Resolved

              Address: new delhi

              Hi
              I purchased iphone 11 on 6/12/2019 from i digital paschim vihar new delhi.
              I was entitled to get 6000rs cashback from hdfc bank within 120 days but its been more than that and it is not credited to my credit card.
              This was to be done by hdfc bank and they are not responding through call centre or email which i sent to them
              I hope this issue gets resolved and cashback of rs6000 is credited as soon as possible.
              Thanks
              Chandeep singh
              Aug 13, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to inform that the cashback for eligible transactions will be credited within 30 days after the end of the lockdown period.

              -Nadia
              HDFC Bank Customer Assistance
              Verified Support
              May 16, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We would like to clarify that for eligible customers post lockdown period, the cash back will be credited in 30 working days. We request your patience and support under these unprecedented circumstances.

              -Nadia
              HDFC Bank Customer Assistance.
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                D
                Dharmender sheoran
                May 6, 2020
                Resolved
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                Resolved

                Address: loharu

                Dear customer care,

                Without any information bank has deducted 236 rs from my account on[protected]. I want my money back and the reason also why it is deducted.

                Hdfc account details :
                Account number : [[protected]]

                Transaction details :
                Reference number : mir[protected]
                Narration : si fail due to insuff bal 130420-mir[protected]
                Deducted date :[protected]
                Amount : 236
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 12, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly note that the charges are levied as per the Bank's Schedule for Fees and charges. In case of any clarification or assistance, please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Nadia
                HDFC Bank Customer Assistance
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                  P
                  prashants151
                  May 6, 2020
                  Resolved
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                  Resolved

                  I have bought my iphone11 with hdfc bank credit card on 27/12/2019 in unicorn store pune. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) i haven’t received my cashback till now, it is more than 120 days. I have asked in unicorn store, they said to check with the bank. I hope this issue gets resolved and cashback will be credited as soon as possible.
                  May 21, 2020
                  Complaint marked as Resolved 
                  received cashback
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 06, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Shubham Barne
                    May 6, 2020
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                    Address: 8796504607

                    I have purchased iPhone using HDFC debit card which have offer of ₹3000 off. On that they have mentioned cashback will added within 90 days but after 90 days also i haven't received cashback yet.
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                      P
                      pankfor
                      May 6, 2020
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                      Address: Raipur (CG)
                      Website: HDFC Bank credit card

                      I brought iPhone 11 from reliance digital Raipur in December 2019 by paying through HDFC credit card and as per the bank policy, cash back amount of Rs.6000 should have been deposited in my account within 120 days. However, I have not received any cash back till date. Hence, kindly request you to process my cash back request.
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                        Pulakesh Chatterjee
                        May 6, 2020
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                        Address: VAIDEHI PLAZA 70/75-2, BAROI ROAD, MIMS HOSPITAL

                        I am an a/c holder of HDFC Bank having saving a/c [protected].Dated on 5th May 2030 Bank deducted 7000 without ant msg. I don't know how I solve this issue please advise me regarding this matter.

                        Regards
                        P.Chatterjee
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                          R
                          Renuka .s
                          May 6, 2020
                          Resolved
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                          Resolved

                          I have bought my iphone11 (128 gb) with hdfc bank debit card on[protected] at 20:34:53 in croma showroom (Chennai-annanagar - a037). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transnational month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 06, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sumit Bhola
                            from New Delhi, Delhi
                            May 8, 2020
                            Resolved
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                            Resolved

                            Address: Tilak Nagar, New Delhi

                            I have bought Iphone 11 on December 2019 from Vijay Sales at B-1 Janak Puri-East in Delhi by using HDFC Bank Credit Card. I haven't received a cashback yet. As I have been told that within 5 months I will receive a cash Back.
                            Kindly help me to solve my problem. As I am tired of being contacting my bank related to this issue many times.
                            May 8, 2020
                            Complaint marked as Resolved 
                            It's Been Resolved.. By today it's self. Thanks to Consumer Complaints Forum.
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                              C
                              Chandeep Sayal
                              May 6, 2020
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                              I have purchased iphone 11 on date 6/11/19 from apple store delhi and was entitled for 6000 cashback, its been more than 4 months and i have not received cashback for the same so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
                              May 06, 2020
                              Updated by Chandeep Sayal
                              The purchase in 6/12/2019
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                                T
                                tanya gogia
                                May 6, 2020
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                                Resolved

                                I have bought my iphone11 with hdfc bank debit card in dec, 2019. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked apple, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 11, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                                Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                                We request your patience and support during these testing circumstances.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  S
                                  Sahithi vadla
                                  May 5, 2020
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                                  Resolved

                                  I cancelled my subscription to bumble and i received a message stating that ;
                                  "ur transaction on hdfc bank debit/atm card ending 0690 for rs. 200.00 has been credited/reversed by google *bumble on[protected]:23:20:54".

                                  But when i checked my account, it has not been credited.

                                  I got 3 similar messages saying that 1 rs was credited /reversed by google temporary hold

                                  Please suggest a solution
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 07, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    M
                                    Mahenth Iyyappan
                                    May 5, 2020
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                                    Sir, I have received message from bank that is April and may 2020 moratorium accepted.then why they hit my account and make ecs charges on it sir.its very bad to this covid-19 situation sir.iam very disappointed on this.they charges r.191 and again 398 rs debited in my account..what is this sir..i have planned moratorium and bank also accepted so refund my debited amount to my account.do not make any ecs charges on this sir.why they give moratorium plan and then also hit my account and make ecs charges..this is dissatisfied me sir . please needfull ..my Hdfc Loan number is 36793727 and debited account icici a/c[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 08, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    As per our records, there is no EMI bounce fee levied in your education loan account. Please take up the matter with ICICI Bank for the charges levied by them for further assistance.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    May 09, 2020
                                    Updated by Mahenth Iyyappan
                                    Iam one of the customer of icici bank and now i fully scared on this Bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls . I don't know why they charged using the way of Ecsrtnchg and what is this?
                                    I already posted the same complaints on hdfc bank loan account for asking why ecs charges made and they replied me that the hdfc bank doesn't charged for EMI ecs bounce charges.
                                    Respected sir i want to know why the icici bank charged my account. In this covid-19 pandemic days so many people are very disturbed for this type of charges.Atleast they have maintained some amount for emergency purpose.
                                    But suddenly i shocked and know this charges of my account balance.it is very very disappointed me. I Attached the debited transaction in this complaint. Kindly i need my amount reversal for my icici account.its amount near by INR 590.And i must have to know why the icici bank charged this amount.please do some needfull.
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                                      Nambi29
                                      May 5, 2020
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                                      I have purchased iphone 11 on date 24/01/2020 from imagine apple store Bangalore and was entitled for 6000 cashback, its been almost 4 months and i have not received cashback for the same so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
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                                        S
                                        Shivendra Awasthi
                                        May 5, 2020
                                        Resolved
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                                        Resolved

                                        Address: Gs 42 Malibu town sector 48 gurgaon

                                        The hdfc bank has put a hold on my find of rupees 1018.78 as mirevenue hold through gefu,
                                        Account no. : [protected]
                                        Ifsc code : hdfc0003648
                                        Branch : gurgaon
                                        The customer service in not able to give any info on this.
                                        First of all it, s hard to reach customer service becauseit takes a alot of time and the ivr option are very difficult and trickly to navigate, after all the effort the customer service is not helpful
                                        Aug 10, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 09, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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