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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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S
Sureshdv
Mar 13, 2020
Resolved
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Address: Sundarapuram, Coimbatore, Tamil Nadu

I had salary account with hdfc bank when i was working in an institution but as i left my job on july 2018 salary not credited since august 2018. I had balance of rs 40000 above at that time but bank starts deducting 300 plus for maintenance per year so i withdrawn all my balance for my personal reason.

Since then i didn't receive any call from the bank stating about average monthly balance but now i shocked to see my account with negative balance of rs. - 5574.30. I thought account will be close automatically when i left my job.

What should i do now. Please help me to close my account. I'm not in a position to pay the amount to make my balance zero as i have no job right now. Please do the needful. Thanks in advance.

My account number : [protected]
Branch name: sundarapuram, coimbatore.
Mail i'd : [protected]@gmail.com
Apr 25, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.
Please visit the link https://bit.ly/2QoTYKl for Terms and conditions:

Hence you need to maintain the Average Monthly Balance. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available here https://bit.ly/2vsCp4N
Request you to visit the nearest branch in case of any further clarification or assistance.

-Bejoy
HDFC Bank Customer Assistance
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    Y
    Yogendrak
    Mar 13, 2020
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    Address: Sector 135, Gautam Buddh Nagar, Uttar Pradesh, 201301

    I hold an hdfc account through which i withdrew rs 20000 on 28thfeb on receiving money from atm that is located inside the office, i was surprised to find fully torn note of rs 2000 further joined by cellotape, i was told to office person who handle hdfc account he suggest to visit branch to get the currency changed in working hours, i went there and talk to praveen garg, he directly denied and said talk to customer care, i can give guarantee, i am not able to lodged the complaint till now.

    Please help me out.
    HDFC Bank customer support has been notified about the posted complaint.
    Mar 16, 2020
    Updated by Yogendrak
    Still i didn't get any call from customer care support or bank.i am waiting for that.
    Mar 17, 2020
    Updated by Yogendrak
    Dear, When I will get the resolution of my complaint, my 2000 rs are stuck, please resolve asap.
    Mar 19, 2020
    Updated by Yogendrak
    HDFC bank you have notified this complaint on 15th March still I didn't get the resolution, should I have used the social media like Facebook, Instagram to resolve this issue.
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      L
      Lakshmi Narashiman
      Mar 13, 2020
      Resolved
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      Address: 602105

      Hdfc bank debited rs 590 twice this month. While calling bank its not connecting. Last month also same happend. I need my refund amount, as we r poor people. If we call customer care there is no response, and its not coonecting. Monthly minyhlh facing same issue. Kindly help me out from this problem and need my refund. Hdfc is doing this for many customers.
      Apr 14, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 13, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        P
        Parag Bhatt
        from Mumbai, Maharashtra
        Mar 13, 2020
        Resolved
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        Resolved

        hdfc bank cashback not received

        I have purchase some merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days...
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        A
        Anupama KN
        from Mumbai, Maharashtra
        Mar 13, 2020
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        I have a savings account with hdfc mindspace branch. They deliberately blocked my account. Cust id 22840860 ac no* 0286. Priya nair in the branch did this to me. I am a heartpatient. I was supposed to get admitted for treatment on 11th march. Because of priya nair i could not get admitted. I do not have any loan with hdfc still they did a block. I have already complained to pmo and cm's office as well as rbi lokpal. If anything happens to me hdfc and priya nair is responsible. Noone in the bank is able to answer why they did this. I have no loans with them
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 13, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We observe that we have responded to your e-mail on March 06 2020, 05:46 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

        -Zubin
        HDFC Bank Customer Assistance
        Mar 15, 2020
        Updated by Anupama KN
        They lie. Now they have guts not to reply. When PM and Amit Shah and rbi asks them they will call.
        I did not receive any mail on the 6th march. Account was blocked on the 9th by priya nair. So how can you mail me on 6th.
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          S
          sundar mahalingam
          from Chennai, Tamil Nadu
          Mar 13, 2020
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          Respected sir,
          Complaint id 2594366
          I have been asking policy copy of credit protect plus plan master policy no. Pp000092 policy ref no.888987 dt 27.1.2020

          But till today neither any fruitful response nor policy copy received.

          Now, in your mail, you ask me the certificate no.

          I also request the hdfc to give me certificate no. & in reply they said, there is some thing wrong in printing certificate of policy.

          Whenever i am asking the policy copy, they have been saying, there is some thing wrong in printing certificate policy.

          This answer they have been saying from the date of policy 27.1.2020.

          So what can i do? What is the way to get policy copy & certificate no? Please guide me.

          If the hdfc insurance division serves like this and delay in giving policy copy & certificate no. Then
          How can they get insurance policy from people.

          Even ask me by somebody, i said dont take policy in hdfc because they do not give policy copy & certificate no. & their service is very very poor. As i expereienced this type of response from you.
          If there is any problem in printing certificate of policy then it should be rectified then & there
          & kept your trust in people.

          I paid rs.64838/- premium on 27.1.2020 for credit protect plus plan for 15 years for rs.2864838/- in the name of t. S. Ramkumar dob:03/12/1993 registered mobile:[protected] registered mail id: [protected]@gmail.com
          When i take policy, your rep said, in 10 days policy document reach you, but after making complaint in
          [protected]@hdfclife.com, credit protect group ops, as well as consumer complaints forum
          There is nothing happen, still i dont receive policy copy.
          You ask me, confirm certificate no. But they gave me only policy information after complaint made in consumer complaint forum only. And not complaint made in your [protected]@hdfclife.com.

          After making payment of 64838/- on 27.1.2020 & take a policy in hdfc, to get policy copy, i have to make complaint so many time and after sending so many time the complaint, you have not made any solution
          Which is much upset me.

          I hope you will do the needful..

          Thanking you,
          Yours
          T. H. Sundaramahalingam
          F/o, t. S. Ramkumar
          [protected]
          HDFC Life customer support has been notified about the posted complaint.
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            S
            suresh budekar
            Mar 13, 2020
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            Address: Plot no 47 mahajan layout near supari karkhana jaitala., Nagpur, Maharashtra, 440036
            Website: HDFC Bank Credit Card

            Hi,

            I'm using hdfc credit card. Without any intimation you have deducted the amount of 1899 from my credit card for hdfc one assist i don't want that service kindly cancel and refund the amount.

            Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

            Deducted date : 13/03/2020
            Name : suresh budekar
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              Vamsi Rudra
              Mar 13, 2020
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              Hi,

              This is in reference to the transaction made into my account without intimating me by hdfc bank.

              An amount of rs.885 has been debited on 12th march 2020 from my salary account, mentioning about depository charges on demat account.

              I have never used this account, when the account was given to me it was told that the dmat account would be absolutely free whether i use it or not. This is clear exploitation of customers and cheating. I am shocked to see this has happened inspite of me not using the demat services at all. I need a refund of these depository charges and will close the account once an for all. Very disappointed with hdfc.

              Need an update on vamsik.[protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sundar mahalingam
                from Chennai, Tamil Nadu
                Mar 13, 2020
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                Complaint status update id 2594366
                Respected sir,

                I have been asking policy copy of credit protect plus plan master policy no. Pp000092 policy ref no.888987 dt 27.1.2020 in the name of t. S. Ramkumar dob 03/12/1993 registered mobile:[protected]
                Registered mail id : [protected]@gmail.com

                But till today neither any fruitful response nor policy copy received.

                Now, in your mail, you ask me the certificate no.

                I also request the hdfc to give me certificate no. & in reply they said, there is some thing wrong in printing certificate of policy.

                Whenever i am asking the policy copy, they have been saying, there is some thing wrong in printing certificate policy.

                This answer they have been saying from the date of policy 27.1.2020.

                So what can i do? What is the way to get policy copy & certificate no? Please guide me.

                If the hdfc insurance division serves like this and delay in giving policy copy & certificate no. Then
                How can they get insurance policy from people.

                Even ask me by somebody, i said dont take policy in hdfc because they do not give policy copy & certificate no. & their service is very very poor. As i expereienced this type of response from you.
                If there is any problem in printing certificate of policy then it should be rectified then & there
                & kept your trust in people.

                I paid rs.64838/- premium on 27.1.2020 for credit protect plus plan for 15 years for rs.2864838/-
                When i take policy, your rep said, in 10 days policy document reach you, but after making complaint in
                [protected]@hdfclife.com, credit protect group ops, as well as consumer complaints forum
                There is nothing happen, still i dont receive policy copy.
                You ask me, confirm certificate no. But they gave me only policy information after complaint made in consumer complaint forum only. And not complaint made in your [protected]@hdfclife.com.

                After making payment of 64838/- on 27.1.2020 & take a policy in hdfc, to get policy copy, i have to make complaint so many time and after sending so many time the complaint, you have not made any solution
                Which is much upset me.

                I hope you will do the needful..

                Thanking you,
                Yours
                T. H. Sundaramahalingam
                F/o, t. S. Ramkumar
                [protected]
                HDFC Life customer support has been notified about the posted complaint.
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                  S
                  Shubham Sharma 1996
                  from Hyderabad, Telangana
                  Mar 13, 2020
                  Resolved
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                  Resolved

                  I got the message 'ur transaction on hdfc bank debit/atm card ending * for rs. 1999.00 has been credited/reversed by amazon on[protected]:05:23:56'
                  But money is not reflected in my account.
                  Amazon says its done from their side, so atleast money is not with them.
                  Money is not with hdfc either?
                  What should i do? If i have to wait atleast i shouldn't receive these misleading messages.
                  Apr 13, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 13, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    U
                    unpluged house
                    Mar 13, 2020
                    Resolved
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                    Resolved

                    My hdfc bank personal loan account number is 63138243. This month i am not able to pay emi because i left my job due to health issue. And my father got expired. I got new job but my salary come next month. You can check i am a regular payers i have never missed single payment of loan this first time happened. So irequest you to please allow me to pay emi from next month onwards. As a old customer i can expact at least this from your side.

                    Thank you
                    Prabhav arya
                    Mar 18, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 13, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      L
                      Lohia kuldeep
                      from Powai, Maharashtra
                      Mar 12, 2020
                      Resolved
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                      Resolved

                      Address: Gurgaon, 110030

                      Hi,

                      I bought iphone 11 for inr 64900, from iworld business, galleria, gurgaon on 3rd nov 2019
                      With an offer of inr 6000 cashback on transaction from hdfc debit card.

                      Cashback was promised in 120 days but still i have not received the amount.
                      Mobile no : [protected]
                      Email id : kuldeep. [protected]@gmail.com
                      Account no : [protected]
                      Branch : dwarka
                      Apr 14, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 14, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        M
                        Md Fz
                        from Powai, Maharashtra
                        Mar 12, 2020
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                        Address: Hyderabad, Telangana

                        Hello,

                        I have been charged an amount of rs. 811.26 without my consent and authorization.

                        I went to the bank to open a current account. Firstly, they forced me to open a de-mat account and lured me stating the services will be free for lifetime.

                        I have been dealing with hdfc bank for over 8 years now and never had any complaints until now. But this time, they took away an amount of over 800 rupees without authorization.

                        This is clear case of cheating and looting customers.

                        My de-mat account overall balance value is 41 rupees approx.

                        The only trade i did till date was but 10 shares of value rs. 70/-.

                        Rs. 800+ service charge for a transaction of mere rs.70/-. That too, when i was promised free services.

                        I strictly deny this charge and demand a refund.

                        Name - mohammed feroz khan
                        Phone - 91-[protected]
                        Disputed amount - rs. 811.26
                        Date - 12th march, 2020
                        Account number - [protected]
                        Transaction summary - depository charges feb[protected]

                        Please refund as soon as possible.

                        Thanks,
                        Feroz.
                        HDFC Securities customer support has been notified about the posted complaint.
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                          M
                          Md Fz
                          from Powai, Maharashtra
                          Mar 12, 2020
                          Resolved
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                          Resolved

                          Address: Hyderabad, Telangana

                          Hello,

                          I have been charged an amount of rs. 811.26 without my consent and authorization.

                          I went to the bank to open a current account. Firstly, they forced me to open a de-mat account and lured me stating the services will be free for lifetime.

                          I have been dealing with hdfc bank for over 8 years now and never had any complaints until now. But this time, they took away an amount of over 800 rupees without authorization.

                          This is clear case of cheating and looting customers.

                          My de-mat account overall balance value is 41 rupees approx.

                          The only trade i did till date was but 10 shares of value rs. 70/-.

                          Rs. 800+ service charge for a transaction of mere rs.70/-. That too, when i was promised free services.

                          I strictly deny this charge and demand a refund.

                          Name - mohammed feroz khan
                          Disputed amount - rs. 811.26
                          Date - 12th march, 2020
                          Account number - [protected]
                          Transaction summary - depository charges feb[protected]

                          Please refund as soon as possible.

                          Thanks,
                          Feroz.
                          Apr 17, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 13, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            N
                            Nitin1001
                            Mar 12, 2020
                            Resolved
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                            Resolved

                            Hi
                            Rs 177 has been deducted from my account stating that 3rd part cash txn.
                            This has happened multiple times in the past.
                            Even when i'm doing imps to someone rs 177 is being deducted from my account. Bank should charge only imps charges in this case. And also i'm not getting any proper response from your customer support.
                            Please resolve this issue at the earliest.
                            Mar 12, 2020
                            Complaint marked as Resolved 
                            Had a conversation with customer care executive and doubt was cleared afterwards
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 13, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              P
                              Paramesh Bojan
                              from Kumbakonam, Tamil Nadu
                              Mar 12, 2020
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              There has been a deduction of 737 rupees from my account and later came to know its due to a deposit made on my account for 1.5l
                              How cruel these banks are. Who are they to take my money? What kind of service is this when i am already paying interest for my personal loan from the same bank? Suck this hdfc bank and suck their policies? High time these private banks making crores of profit and still find silly way to take customer money. This is the real looting of money and there was no pre-message given while depositing the amount about other charges.
                              Apr 16, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 12, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                A
                                ajaymonusharma
                                Mar 12, 2020
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                                Address: 17 LIG mahavidya colony mathura, Mathura, Uttar Pradesh, 2815004

                                I had a two wheeler loan from hdfc bank in 2013 which was settle and close my the collection department executive stating that the file will be close clearly,
                                Know that settle sf/wd/wo is giving a negative impact to my cibil.

                                The hdfc branch staff are not supportive have no interest in getting the money for there own company as i want to payback the remaining amount to close the file with clean report.

                                My loan ac no[protected]

                                Need fast action on this.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 13, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Mar 14, 2020
                                Updated by ajaymonusharma
                                no update from the bank
                                Mar 16, 2020
                                Updated by ajaymonusharma
                                Waiting for the respond
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                                  S
                                  Sandysir1123
                                  Mar 12, 2020
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                                  Address: BHIWADI, TIJARA, RAJASTHAN, Alwar, Rajasthan, 301019

                                  Dear sir,
                                  I am titu singh sanwal. I have an account in hdfc bank.
                                  My customer id is[protected].
                                  On 4/03/2020 my account is debited for rs. 1724 as penalty of not paying the credit card bill.
                                  The bill is already paid on 13/02/2020.
                                  I have complain on hdfc customer care 2 times they said your money will return within 7 days.
                                  It's been 7 days but it didn't work.
                                  My complain no.'s are
                                  1. [protected]
                                  2. [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 13, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret to inform you that we are unable to process your request for a reversal of charges with reference number [protected].

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Mar 13, 2020
                                  Updated by Sandysir1123
                                  SIR THIS AMOUNT OF MONEY IS SO MUCH IMPORTANT TO ME, SIR CAN YOU GIVE ME SPECIFIC REASON FOR WHY YOU CAN'T REVERSE THIS AMOUNT.
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                                    A
                                    Aroraanjali
                                    Mar 12, 2020
                                    Resolved
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                                    Resolved

                                    Address: Chandigarh, Punjab, 160019

                                    I have been paying hdfc credit card bill for last one year or so almost regularly. But sometimes when i am out of station and thus miss one minimum payment due, the bank charges rs 500 as late fee + rs 950 as overlimit fee

                                    I have deposited some rs 37000 in my a/c tommorrow, keeping in mind that i have few very important cheques to get cleared, the bank has put a hold funds

                                    Credit card help line guide me to wait for 2 days and paid minimum amount due immediately. I have paid the minimum due but still balance is on hold. Pls do need ful

                                    Anjali arora
                                    Apr 13, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 12, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      ArjunManohar
                                      Mar 12, 2020
                                      Resolved
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                                      Resolved

                                      Address: 560068

                                      Last novemeber (2019) i had purchased an iphone 11 with the hdfc regalia first credit card which had an inr 6000/- cashback offer. Its been over 120 days and i have received no email, texts or calls regarding the same.

                                      The customer service keeps transferring my calls and dropping it whilst i'm holding. The net banking portal is useless and the mobile application freezes when you needed the most.

                                      I am running out of ways to contacting you people and when you bring this issue up at your branches, they avoid it by saying we can't do anything about this and that i will have to call the helpline.
                                      Apr 16, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 12, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      I would like to clarify that there were two purchases made one using the Platinum Debit Card and the Regalia First Credit Card. Both of these purchases had a cashback offer on HDFC cards.

                                      Also, Bejoy in the link you sent above, there isn't an option for Cashback related queries so I have raised a complaint via email. Kindly note the reference number: [protected].

                                      Please coordinate with the representative to solve this matter at the earliest.
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