HDFC Bank Complaints & Reviews

Hi Team,

It's been more than one month I am requesting for NOC but the HDFC bank Credit Card Division is not providing it.

In the month of Feb 1st, 2020, I had paid jumbo outstanding of RS.1.30lakhs on my credit card ending with 6295.

Since 1st Feb 2020, I am following up and for an NOC and giving a call to customer care daily once about checking the status and whenever I am giving a call to call center I am hearing the different processes from each individual and followed each process still having the same issue.

I have taken so many follow-ups on phone banking, in beginning, they given the commitment of 4, 5 working days and said I will receive a NOC letter on my mail id or Hard Copy, but now they are saying that I have to send the request letter to HDFC credit card division, Chennai.

After I came to know that I have to send a letter, I have sent a request latter to HDFC Credit Card Division, Chennai on 18th Feb from DTDC Courier services Docket number is B70817542.

I had received an acknowledgment on 21st Feb 2020(on my registered number), saying that the courier has been received HDFC CC Davison Chennai and they will respond to me ASAP.

Since I am following with escalation manager and floor escalation manager that is Usha and Manjula K, Still I am not getting any positive response from escalation managers as well even they are giving a falls commitment saying that I will receive my NOC but till date 5th of March 2020, I have not received.

I am very frustrated due to this type of experience. I never expected this type of service from HDFC.
I will never ever suggest anyone use HDFC services either I will use.

Kindly look into it and sort it out ASAP and take action against misusing the power and giving fall comments and falls process.

Looking forward to hearing from you team

Regards,
Sachin M
[protected]
[protected]@gmail.com

I have applied for hdfc credit card and have spent rs 48000 using the card and thereafter I did not use my card and every month hdfc cc will call me to pay monthly payment of about rs[protected].I regularly paid and the total amount come to rs 44000 which I paid to hdfc .One day I asked them to give my balance amount .To my surprise my balance due was rs 48000.No change despite paying 44000 rs.Hdfc bank told me that rs 44000 was interest payment and other hidden charges for about 1 year.Oh my goodness hdfc is worst than erstwhile money lender.They looted and manipulated trustworthy customer.They hired 3rd parties to call u day in and day out and used partial threatening to make u paying the usurious interest payment...pls avoid hdfc bank services of any kind so that u wont regret later..

I have hdfc fastag and I am trying to login for recharge but it is always failed login. Even I change the password and trying to login is also not working.

Kindly provide the details how to login and check my history

And also some time back with out going anywhere money had detect from some tollplaza and I have raised request over the call but still now I haven't get my money back.

I had purchased iphone 11 from apple store on 4th oct 2019 using my hdfc bank debit card, at the time of purchase there was a offer from bank for 6000 cash back after 120 days. But its been more than 120 days and i haven't received the cashback yet in my account, if the bank cannot process the services they extent then why should they bring on such scheme, just lemme know how best i can go ahead to resolve this issue.

My name is Jay Parekh and i have a saving account, credit card and multiple loans with your fort branch, actually i had purchased some furniture from bajaj finance and had set up a mandate with hdfc, hence i received a message on 26 feb 2020 stating that mandate is set up for the limit of 50k and then again on 5 th march 2020 i again got a message that my mandate is set so i was wondering that why has there been two mandates set for one loan and i just wanted to clear my doubt hence i called your contact center on the no[protected] and spoke with an arrogant guy named yashpal i asked him that has there been two mandates set up for the same loan, firstly he did not understand my question in English and without taking my permission he started speaking in hindi that aap ko kya jankari chahiye so i explained the same question in hindi so he started asking me k aapne koi loan liya hai kya? What a stupid question, then he is telling me whats the loan amount and finally he is telling that koi deduction nahi hua account se. Just imagine how stupid he was, in hindi also he did not understand my question and he is telling me to visit the home branch and when i told him that my branch is in fort and i reside in vasai he is telling me to go to any of the hdfc branches so i told him that i am not happy with his answer and u want him to take a complaint against this, instead of apology he is telling that complaint kis baat ki yaha se kuch pata nahi chalega branch mein jao so i told that i will complaint about this online so he is telling me senior se baat karni hai kya? He was showing me his bloody attitude, so i told him that yes i want to speak with his senior he kept me on hold for 10 minutes and then disconnected the call, what kind of hulligans is hdfc hiring for customer service jobs i am really unsatisfied with hdfc bank and i have the entire recording of this call with me

It has been 3 weeks since iam waiting for loan disbursement. Though the verifications are all over my application is still under verification. The manager and the employee who made me to apply for the loan are not responding in calls. And the manager who responded once used foul language. Why hdfc is doing this fraud loan service iam really not understand. Manager name is preeti from hyderabad. Worst service and worst nature of the service executive. I got fed up begging for loan from past 3 weeks and no response from anyone. Atleast please cancel my loan so that i ll apply in other bank

On november 12th 2019 i closed my hdfc times now credit card ending with 4288 with all the interest amount your represent asked me to pay and they said that the card status will be updated as closed in cibil in 45 working days but now this is march month still the cibil status is reflecting as written off, when contacted the customer care the rep is telling that they don't have any update regarding the card, and when complained in fb i was getting only robotic response and they gave me a contact number [protected]/[protected], i tried contacting the multiple time and each time i call i got a response that all the agents are busy and the call was getting disconnected & and another call from [protected] telling that he is from hdfc and was asking remote access of my phone and was asking to open my net banking is this the way you you service the cx, my register number with the bank is [protected] and please contact me on [protected] for update, i need the cibil to get updated as soon as possible from your end, as i need a loan now but all the application are getting rejected due to cibil.

I had made payment in amazon for rs. 25217.79 using my hdfc credit card for emi purchase. Order was then cancelled and refund was successfully made from amazon side. And i got a message from hdfc saying 'ur transaction on hdfc bank credit card ending xxxx for rs. 25217.79 has been credited/reversed by amazon on[protected]:05:50:12'. But till now amount was not credited back into my credit card and also emi loan of this amount is shown active in net banking credit card section. It's been 3 days since payment was returned but not credited back.

Hi sir/madam,

I have invested in two axis mutual fund in my daughter's name (Renu sulakshane, and garvi sulakshane, folio no. [protected] and [protected]) and i have choose hdfc bank as a payee. My customer id number is 27892763. I received two message from you. 1) on 27th feb as dear customer mandate reference no. Hdfc[protected], isseud to axix mutual fund with value rs. 500000 and frequency adho was rejected due to the reason "data mismatch with image payer name received today for processing same for hdfc[protected]

We all know that sometimes we run into some kind of difficulties which leads to the nonpayment of some bills. I have been a customer of HDFC bank since 2008 and I have no other bank accounts. I've also been using their credit card for since almost the same time. I have did transactions worth lakhs on the card and never been at default. If I have been for 2 to 3 months, I used to make sure I pay the entire outstanding with a single payment,...

Hi,

Please cancel the duplicate fastag raised on 28/jan2020 with hdfc and have the amount refunded back to me.

I called 23/feb/20 and customer care person mentioned to send an e-mail to fastag. [protected]@insolutionsglobal.com, it has been 2 weeks no repsonse from hdfc. Today (4/mar/2020) i called then the person is not able to understand and he disconnected the phone. After 2 i called again and a lady menitoned that the site is down, again explained the story she said please check, the amount has has been refunded, but i cannot see it... So she mentioned that go to the bank... Not sure what kind of team is handling the queries

Fastag application reference number hfr01452096

Received a call stating to be from the hdfc bank, she wanted me to apply for a credit card, she took my details, adhaar pan photo, credit card photo, and as i wanted to verify she sent me a photo of her supervisors id which was of an hdfc employees, then they made a verification call n asked me to verify the same. Anyways i think i’ve been scammed. Since then all the numbers are switched off.

I have cancelled a order on amazon, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 3771 for rs. 40930.00 has been credited/reversed by payuind on[ 03//2/2020

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amazonhas done it's part. Will it ever get reflected in my account?

Hdfc bank has hold my 777 amount and termed this as mi revenue hold through gefu. What the hell is wrong with this bank. And on which basis they have hold my amount as i was not having any pending transaction or something like that.
I just want a resolution for this. As i'm not ready to pay such amounts otherwise i have to switch my account to other bank. As i have chosen hdfc for a smooth running. If i would have any idea regarding this i would have never choose this bank. And i was a zero balance account

I am having a credit card no. Xxx0718. I was sanctioned a credit card loan for the said credit card for rs.176000/- under loan account no.[protected] on 25.02.2020 and was provided a courier awb number. But, provided courier awb no. Uwex38263976 is not trackable. Also, till date (04.03.2020), i have not received the said dd. I am very much worried.

My purpose for loan is not served.

Kindly to the needful at the earliest.

Shame shame shame on hdfc bank. I have registered my mobile number on national dnd list. I have also registered the same mobile number on do not call disturb registration on bank site. Till i am getting call from hdfc bank on daily basis.

In last call person even misbehave on request of removal of my number from the list.
Caller no +[protected]

Date of transaction: february 20
Account number : [protected]
I was filling rgpv mtech 4th semester thesis exam form and when i pay 3200 my amount deducted but exam form not filled it shows transaction failed.
My deducted amount not refunded till today. I also complained to hdfc but amount not refunded. My time and money for going to bank also wasting.
Please take a solution for my amount.

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money of 4108 in that account.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : karthik.[protected]@tcs.com

Employee id: 1690507

Hi this is sanju das bairagi

On 24th february there is a false transaction happened in debit card.

Rs. 236 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. Today i. E. On 04 march morning when i visited an nearest atm i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use hdfc bank because i feel my money is not secure enough. Tried contacting your customer service but no one answered.
Kindly look into this case and get it resolved asap.

Hoping for a prompt reply.

Regards,
Sanju das bairagi

My newly issued credit card is not reached to me or any of our family members as we are staying out of hyderabad. Currently working in in bhubaneswar, odisha. I guess it's got misplaced and also i got a following message saying that some one has collected that new card and it's showing activated online. I am wondered and more worried above all. So request you to block the same and do the needful at the earliest.

Dear hdfc bank card member, your credit card has been delivered at ur mailing add. Recvd by debabrat nayak - (Relation) self on[protected].