HDFC Bank Complaints & Reviews

Address: E-14 PART -3 UMANAGAR SOCIETY, WAGHODIA-DABHOI RING ROAD, Vadodara, Gujarat, 390025

The hdfc bank has put a hold on my funds of rupees 1188 as mi revenue hold through gefu, ac number is
Account number: 5010*7540

Branch: alkapuri vadodara
The customer service is not able to give any info on this.
Please help return my money back. My account saving and salary account. Today lockdown condition i m not got to hdfc branch my urgent plz help me

May 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Near success school, Hyderabad, Andhra Pradesh, 500065

I am concern with security of my account there is many times unauthorised deduction of money from my bank account without any permission or information to me, this happen again and i can't immediate reach customer care due covid19, also no email response from support team. Previous time this happen by playstore ap when i raise this issue google agree to refund me the money since that was unauthorised transaction, kindly take necessary action on this complain and answer me about security of my money.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Apr 01, 2020

Updated by Szubair Tilldate I dint get any reply from concern dept.

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S

Szubair

Mar 30, 2020

I have provided you all the details but tilldate I dint get any reply or answer.

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Address: DOOR NO 381,21ST CROSS,VIJAYANAGARA RAILWAY LAYOUT, 570016

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 2602 without my concern on date:21/03/2020.
I am not interested about this service and don't want this membership any more. So I kindly and sincerely request you to cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number :
Name :- S. Shivaram
Mobile No. :- [protected]
Credit Card Number Ending :- 5530

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HDFC Bank customer support has been notified about the posted complaint.

May 06, 2020

Updated by S. Shivaram Hi Hello concerned team,

My Request for refunding the unrequested membership fees of 1399/-deducted on to my card has not yet addressed or resolved.

Now again the same have been reflected in my hdfc card statement showing as due.

I again kindly and sincerely request you to procede and resolve the highlighted issue.

Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]@gmail.com
Credit Card Number: [protected]

I would also like to bring to your kind notice that, last year also there was same type of amount deduction on my credit card which was never requested for. Last year I could not come across this consumer complaint platform.

Finally amount was deducted. I could not do anything.

As per last year records the Relationship no was 381215

Plan name: Enhanced WA power single plan

Validity: 18/03/2020

Mobile no: [protected].

Cancellation of One Assist Membership

Need your support. Please resolve.

Regards

S. SHIVARAM
[protected]

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear S. Shivaram, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

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S. Shivaram's [Complaint's author] reply, Apr 25, 2020

Hi Hello concerned team,

My Request for refunding the unrequested membership fees of 1399/-deducted on to my card has not yet addressed or resolved.

Now again the same have been reflected in my hdfc card statement showing as due.

I again kindly and sincerely request you to procede and resolve the highlighted issue.

Need your support. Please resolve.

Regards

S. SHIVARAM
9886395381

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear S. Shivaram, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.

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S. Shivaram's [Complaint's author] reply, Apr 10, 2020

Dear Team,

I would like to bring to your kind notice that, last year also there was same type of amount deduction on my credit card which was never requested for. Last year I could not come across this consumer complaint platform.

Finally amount was deducted. I could not do anything.

As per last year records the Relationship no was 381215

Plan name: Enhanced WA power single plan

Validity: 18/03/2020

Mobile no: 9886395381.

Reason for forwarding the above data is for your reference and just to enable you for recover of recently debited amount
of 1399/- on my card ending with 5530.

Hope mater is well taken towards resolution.

Thanks very much for cooperation.

Regards

S. Shivaram
Mobile no:9886395381

S

S. Shivaram

from Bengaluru, Karnataka

Apr 7, 2020

Thank you very much for the polite response.

I have not got the membership details.
As I said earlier, I have received message like amount have been debited to my card ending with 5530 and welcome kit will be despatched shortly.
But I have not received any thing or any documents through post or courier till date.

So I could not find the membership details.

Same amount have been reflected in my credit card statement as attached previously.

I am worried of this.

Please support and suggest me where else can i find the membership details.

Also please support in recover of this debited amount.

Regards

S. Shivaram
Mobile No. :- [protected]
Credit Card Number Ending :- 5530

cancellation of one assist membership - Comment #3672723 - Image #0

cancellation of one assist membership - Comment #3672723 - Image #1

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Address: 12/25/31 kothapet Bose statue, Kothapet opp--maa scan, Guntur, Andhra Pradesh, 522001

Respected sir/madam

My name is polisetty revanth kumar

I am using my credit card at every month

My credit card number is
{ [protected] }

Register mobile no — [protected]

Iam paying payment at date to date auto debit on my account

But recently rbi has given a statement on loans & credit cards also

Iam asking about my credit card payment to pay or not pay

Please reply to my email or sms to me

. Thanking u sir/madam
P. Revanth kumar
[protected]

Goldngold. [protected]@gmail.com
Revant. [protected]@gmail.com

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Address: Chennai, 603202

Cancellation of one assist membership. I am a hdfc bank credit card h older. The bank has auto debited rs 1889 from my credit card number ending 1460 without my knowledge about this service and don't want this membership any more. So cancel the membership and refund this debited amount sum of rs 1889

One assist ref no - [protected]
My complaint date - 11/03/2020 credit card ending no - ×××××××1460
My mobile number - [protected]
My name - ravi aathimulam

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 28, 2020

Updated by Adhimoolam Ravi Hi! Sir/ Madam Kindly inform to you. Cancellation of one ASSIST membership Please Settle my refund Amou. Thanks nt sum of Rs - 1889 /- payment quickly. Thanks

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear Ravi, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear Ravi, As per the update received, our executive spoke to you. We have processed your Membership cancellation. Refund for the same will be reflected in your account within 4-5 working days. If you need any further assistance we are here to help you - Swarali, Team OneAssist.

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I am a hdfc bank credit card holder. The bank has auto debited rs.1399/- from my credit card number ending with 1629 without my concern on date:21/03/2020. I am not interested about this service and dont want this membership any more so cancel the membership and return this debited amount of rs 1399/-

One assist relationship number:?
Name:dawood khan
Mobile number:[protected]
Credit card number ending:1629

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear Dawood, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

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I was charged randomly Rs 2, 291.85 on 26th March with the description -
MCTF[protected]XXXXXX3409 EX*WALLFORT

Please check and process my refund. My account details are given below.

Account no - [protected]
Acc. Holder Name - Harshwardhan Prasad

I contacted the original beneficiary and they are not aware of any such transaction

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I am a hdfc bank credit card holder. The bank has debited rs. 2199/- from my credit card number ending with 3432 with my concern on date:20/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2199/-

Oneassist relationship number : 9310956
Name :- senthoorapandi
Mobile no. :- [protected]
Credit card number ending :- 3432

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear Senthoorapandi, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 30, 2020

Dear Senthoorapandi, As per the update received, our executive tried getting in touch with you but your phone was disconnected. We have processed your Membership cancellation. Refund for the same will be reflected in your account within 4-5 working days. If you need any further assistance we are here to help you - Swarali, Team OneAssist.

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Address: Udham Singh Nagar, Uttarakhand, 263153

I have salary account with hdfc bank. I have started with sip in mutual funds.
I have paid all sip on time but i didnt maintain sufficient balance in march 20 due to financial problems due to covid 19 virus. I have been charged ach debit return charges of rs 590 *2 total rs 1180 in march 2020.

Rbi also requested from all banks pls don't charge any penalties to customer in this knockdown period.

It is...

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Address: Kharadi, pune, Pune, Maharashtra, 411014

I had bought iphone 11 on 06/10/19 using hdfc debit card under the offer of cashback of 6000 cashback.

It was mentioned in terms it will come after 120 days from next month of purchased month

I had already sent and email to hdfc on 17th of march and i stll after 10 days no resonse from hdfc

120 days has already passed but i haven't received any cashback

Transaction reference number - [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us at https://bit.ly/2QQO8BK mentioning the offer details, date and amount of transaction to enable us to check and assist.

-Nadia
HDFC Bank Customer Assistance

Mar 28, 2020

Updated by vaibhav wankar i have already raised a complaint regarding this on 17th march and also raised again on 27th of march
latest complain no[protected]

Apr 06, 2020

Updated by vaibhav wankar still no response from customer . raised concern a hell lot of times

hdfc is fraud not giving asmentined in offer

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Address: Chennai DLF, Chennai, Tamil Nadu, 600084

Website: HDFC food card

Hi Team,

This is rajesh, My Old HDFC food card ending with 1713 is blocked. I have applied for new card ending with 3131. requesting you kindly transfer the balance from Old account to new account i, e from 1713 to 3131.

Thanks
Rajesh

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Address: Tumkur, Karnataka, 572140

Hi,
I have been waiting for my HDFC Debit card which was dispatched on 12-Mar-2020, the air bill no. AWB- [protected]. BUT HAVN'T RECIEVED IT YET. I AM TRYING TO CALL ON CUSTOMER CARE NUMBER, BUT ITS ALWAYS ANSWERING MACHINE.
Please let me know about my Debit card status.

Thanking you
Ravi Kumar

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Address: Ring road Lajpt nagar New Delhi, 110024

Hie my saving account number is [protected] and it’s on hold, I don’t know why but it can be possible of non payment of my credit card emi, I paid it anyhow but still it’s Holding my 9000 rs plz solve this issue asap

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Its been already 4months since i purchased iphone and still didn’t receive my cashback that was promised by hdfc. I spoke to icare and was informed that i’ve to check this with respective bank. I tried calling the customer care to which i got no proper response. Is this how a big company works? Disgusting! 6000rs might be a small amount for a big company like yours but not for us. Are you doing this on purpose hdfc? Am i being fooled?

HDFC Bank customer support has been notified about the posted complaint.

May 01, 2020

Updated by Anjali14 May i have an update on this please??? Are you looking at my issue??

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Address: 560066

I am using hdfc cc. I use to pay my bill on time sometime in advance but today morning i received mail from them with a pdf telling me that they have converted my payment into emis which i never applied. They are imposing it on me just to earn interest please help me. I want it to revert. I tried calling costumer care several times but they are not responding.

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HDFC Bank customer support has been notified about the posted complaint.

Mar 27, 2020

Updated by Tabfar when i have already paid before statement then why they applied loan by their side

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Hii
I am Abdul Hoda and I would like to inform you that 1724.87 rupees on hold in my account show and I don't know what is
So please help me as soon as possible

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Address: Hyderabad, Andhra Pradesh, 500072

Hi,

I am holding an hdfc bank savings account (Salary account which was mentioned as 0 balance account while offering me) from march 2019. My account has been active since then i. E., i am getting my salary deposited every months in the same account. It is observed on 26th mar 2020 that an amount of 882.26 has been deducted from my account mentioning as mirevenue hold through gefu. I would want to know the reason behind this deduction from my account balance.

My customer id:[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Apr 21, 2020

Updated by Gayatri Ambica So, it's been a month almost and it is not resolved yet. Neither I received an update or response. Why don't you atleast provide me the reason for holding my funds? This is totally frustrating.

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S

santosh627

Mar 27, 2020

I got a message that RS. 999 has been deducted from my credit card at Amazon12583999 without PIN/OTP. And the worst thing is calling HDFC customer care is not picking up the call. I want my money back. Why did the transaction happen without pin or OTP?

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A

Ajay121995

Mar 27, 2020

Ur transaction on HDFC Bank DEBIT/ATM Card ending 2**5 for Rs. 615.00 has been credited/reversed by INDIANRA3472086 on[protected]:18:39:45

Checked the bank statement, still the amount is not yet credited.

Please check this issue.

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I made an outward remittance from hdfc bank to ing bank australia. The recipient has not received the money yet. I made on 19th march its now 27th march and its not received.

The swift copy is

Notification (Transmission) of original sent to swift (Ack)
Network delivery status : network ack
Priority/delivery : normal
Message input reference :[protected]hdfcinbbaxxx[protected]
— message...

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Address: Anantapur, Andhra Pradesh, 551201

I have open salary account account in my company premises deaechang seat automotive pvt ltd.24/09/2020. But later it is converted into saving account and 13/01/2020 1st time salary credited onwards every month salary credited
But march 13th 2020 bank deducted 693/- towards amb, please resolve this issue reverse my 693/- and convert my account to salary account

My account no:[protected]

May 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

Average Monthly Balance (AMB) is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

You may visit http://bit.ly/2CDVtwZ for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://bit.ly/33mmcKn

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

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Address: INFORMATICA BUSINESS SOL PVT LTD, NO 66/1 BAGMANE TECH PARK, BAGMANE COMMERZ 02 CV RAMAN NAGAR, Bangalore, Karnataka, 560093

Hi,

Myself vinayak and i have issue with kyc for nps is pending though i have visited the bank and done the kyc manually.. Can you please help me on this as it has been pending since time and i am not able to make any payments towards nps account..

I am getting the below error..

"frozen as kyc verification pending/rejected/employer confirmation pending"...

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 456

mirevenue through gfu

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unauthorized deduction

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cancellation of one assist membership

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about my credit card payment

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cancellation of one assist membership

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cancellation of one assist membership

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mctf transaction

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cancellation of one assist membership

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sip penalties charges from savings account

cashback not received

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transfering money from old food card to new food card

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hdfc bank debit card not received

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removing hold from my saving account

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iphone cashback not received

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they them self imposed credit card loan on me

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regarding amount on hold

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mirevenue hold through gefu

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hdfc bank money transfer from india to australia - from hdfc to ing australia

my newly open salary account converted into saving account and deducted 693 /-

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kyc for nps is pending...

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 456

mirevenue through gfu

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unauthorized deduction

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cancellation of one assist membership

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about my credit card payment

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cancellation of one assist membership

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cancellation of one assist membership

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mctf transaction

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cancellation of one assist membership

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sip penalties charges from savings account

cashback not received

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transfering money from old food card to new food card

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hdfc bank debit card not received

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removing hold from my saving account

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iphone cashback not received

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they them self imposed credit card loan on me

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regarding amount on hold

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mirevenue hold through gefu

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hdfc bank money transfer from india to australia - from hdfc to ing australia

my newly open salary account converted into saving account and deducted 693 /-

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kyc for nps is pending...

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