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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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18423
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HDFC Bank reviews & complaints page 459

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P
Praneeth kashyap
from Hyderabad, Telangana
May 8, 2020
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Address: moula ali hyderabad

Hi my self praneeth have a salary account in petbasheerabad branch.
wat is mi revenue anf why u people are holding balance for it..
its lockdown time and people are suffering from financial crisis and you people are holding or debiting as you like with out prior information.
May 08, 2020
Updated by Praneeth kashyap
i need detail explaination about this issue.
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    L
    Luckykkr
    May 8, 2020
    Resolved
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    Resolved

    I have hdfc sal account and having personal loan from hdfc bank i paid every month emi without fail and maintains balance in account but hdfc bank deducted charges me 236 two times for emi rtn charges what is this charges and what is related this charge without any intimation how you guys deduct amount from accounts and around 472 (236 + 236) rs.
    Please check it once and return back my amount immediately.
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Nadia
    HDFC Bank Customer Assistance
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      S
      Sameerkhan2010
      May 8, 2020
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      Have bought my iphone11 with hdfc bank credit card on 4th january 2020 from unicorn info solution aundh pune. As per offer by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) but i haven’t received my cashback until now, it is more than 120 days. I have asked in unicorn info solutions, they said to check with bank.
      Iam not able to open tt from the below url as there is no option of cash back to select.
      https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

      Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 10, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      May 15, 2020
      Updated by Sameerkhan2010
      HBL=[protected]'
      here is the TT. Kindly help to expedite the request
      May 30, 2020
      Updated by Sameerkhan2010
      Pathetic service, sent multiple email but no one has responded in past 15 days.
      Kindly see if you can help here to respond on email or arrange call back
      May 30, 2020
      Updated by Sameerkhan2010
      HBL=[protected]' 0 this is TT
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        V
        Vinay Venkatesh
        May 8, 2020
        Resolved
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        Resolved

        Address: bel road

        I have purchase some merchandise from iplanet and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time. The cashback has not been credited in the account despite being more than 90 days
        Apr 26, 2022
        Complaint marked as Resolved 
        I received cashback
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          N
          Niteshsaini2015
          May 8, 2020
          Resolved
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          Resolved

          I have bought my iphone xr for 49900 with hdfc bank debit card on 25/12/2019 from reliance digital jaipur. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
          May 8, 2020
          Complaint marked as Resolved 
          Tell them to communicate with me on my email id [email protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Nadia
          HDFC Bank Customer Assistance
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            P
            Parag09
            May 8, 2020
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            Dear HDFC,

            My account number is [protected]. My money was kept on hold for MI revenue purpose. I have paid the credit card bi.ll also. But my money yet not reversed in my account. Please look in to the issue
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              K
              khannalaxmi
              May 8, 2020
              Resolved
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              Resolved

              Address: Ranjit Avenue, Amritsar

              Hdfc bank — mctf atw transaction 1000 rs. Deducted

              Sir, 1000 rs. Deducted as (Mctf atw mentioned in transaction statement) from my account no. *38079 from ranjit avenue branch, amritsar ifsc code hdfc0001407 on 04/05/2020.
              I called to customer care for many times, but did not get any response.

              Kindly let me know why the above amount is deducted from my account?

              Now 1000 rs. Have been deducted from my account as mctf atw transaction.in my statement no reference no. Is showing for this transaction.

              My account had 10401.29 rs. But now my savings account is in 8706.59 rs, which are not short of mab.

              Sir pls revert asap.
              Aug 11, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 09, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                M
                meraj afnan
                May 10, 2020
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                Hello team, hi i have purchased iphone 11 from reliance digital on 11th of january 2020. I was supposed to get inr6000 cash back within 90 days. But no cash back has been credited in my account till now. Kindly look into this matter and resolve. Loan ref no: [protected]

                I have also raised complaint regarding the same in [protected]@hdfcbank.com. But still i have not got any response from bank official or via mail.

                Already more than 120 days have past but still didn’t got my casback.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Arorapankaj272
                  May 8, 2020
                  Resolved
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                  Resolved

                  Address: HDFC BANK, AMRITSAR

                  I Purchased a Iphone 11 on[protected] threw my debir card and mentioned that i will receive 6000 cashback in 120 days.. Now its upto 135 days still not received my cashback.. I am sending you swiping slip alongwith..solved this concern as soon as possible.. Thanks

                  Email - [protected]@gmail.com
                  Phone - [protected]
                  May 18, 2020
                  Complaint marked as Resolved 
                  Its received automatically.. No any message from company
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                    S
                    sweta ram
                    May 8, 2020
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                    [resolved] hdfc bank — iphone 11 cashback not received

                    I have bought my iphone11 with hdfc bank debit card on 1/1/2019 in unicorn pume. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 09, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    May 09, 2020
                    Updated by sweta ram
                    I dont see any option to choose regarding my complain
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                      E
                      Elvish meena
                      May 8, 2020
                      Resolved
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                      Resolved

                      I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in imagine store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      May 12, 2020
                      Complaint marked as Resolved 
                      No reply
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the offer details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      May 09, 2020
                      Updated by Elvish meena
                      My Complaint Reference Number
                      May 12, 2020
                      Updated by Elvish meena
                      My complaint reference number give me fast
                      May 14, 2020
                      Updated by Elvish meena
                      My reference id[protected]
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                        L
                        Loganathan Bharathi Chellappan
                        from Chennai, Tamil Nadu
                        May 8, 2020
                        Resolved
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                        Resolved

                        Address: no.202 1st cross street new gandhi nagar

                        Hi team,

                        I got debited 590 rs from bank side but there is no statement for debiting this amount. I don't know why they debited this amount. It not showing in the transaction itself.

                        I called the bank but no response.

                        Also raised many ticket still no response from them taking covid-19 as advantage in this situation

                        Bank name: hdfc bank
                        Customer no:50446255
                        Branch: sarjapur branch

                        Thanks
                        Loganathan c
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 10, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that you have also raised your concerns at HDFC Bank Support vide reference Number[protected] and you will receive a response from them to your e-mail ID.

                        Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          S
                          S Radhakrishna Bhandary
                          May 8, 2020
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                          MiREVENUE HOLD THROUGH GEFU

                          What is this account hold that too during the cash crunch period of the Covid-19 lockdown?
                          Account No.[protected]
                          IFSC Code:- HDFC0002377
                          [protected]@gmail.com
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                            J
                            Jyoti Nirban
                            May 8, 2020
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                            I purchased my iPad from iworld ambiance mall vasant kunj, delhi on 31 December 2019. That time there was 10% cash back on hdfc debit or credit card within 120 days but as of now I don’t receive any cash back
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                              G
                              G4gouranga
                              May 8, 2020
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                              Address: Reliance Digital, City Towers, Reliance Digital Plot No. 174/832 174/840, Panposh Rd, Rourkela, Odisha 769004

                              Purchased Item : DSLR Camera
                              Purchased Date : 25/12/2019
                              Cashback Terms : 90 days

                              Request for cashback amount Rs. 3000
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                                H
                                Hemanth Kumar kondragunta
                                May 8, 2020
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                                Address: HDFC, DLF Ramapuram

                                Even in moratorium i am paying all my EMi's properly without fail.I am maintaining sufficient funds for all my EMI's from 1st day of month. on 5th may they debited with Rs 236 /- for RTN charges.i don't why they charged.
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                                  N
                                  Neelabh_Pandey
                                  May 8, 2020
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                                  I have taken samsung s9 plus on emi from the hdfc bank with a cashback offer of rs. 6000. It's been more than 6 months since paid all the emi but still, i have not received the cashback of rs.6000 which i was supposed to get after 3 emi. My loan account number is[protected] and my registered mobile number is [protected]. Please look into this at urgent
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes. We request your patience and support during these testing circumstances.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  May 13, 2020
                                  Updated by Neelabh_Pandey
                                  No, it's been more than 6 months since EMI is completed. I have paid all the EMI on time then Why I have not received cashback? It's already delayed by 6 months I am sure this not due to Pandemic. I was supposed to receive the cashback 6 months back.
                                  May 23, 2020
                                  Updated by Neelabh_Pandey
                                  Any update on this
                                  Aug 17, 2020
                                  Updated by Neelabh_Pandey
                                  SI have not recieved the cashback yet, should proceed with legal
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                                    A
                                    AyyapuReddy
                                    May 7, 2020
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                                    Address: Ayyapu Reddy. Site no 29&30, ishwarya layout,kodeghallimainroad, near Hoodi Railway station, Bangalore,Karnataka-560048

                                    Hi
                                    I got personal loan from HDFC Bank, every month they are collecting 16664 as an EMI, Jan I don't have sufficient funds for that they charged 649 as the late fee, and after 4 months they collected 236 as EMI RTN charges, plz make a complaint on HDFC Bank.
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                                      V
                                      Vijo Varunny
                                      May 7, 2020
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                                      Dear all,

                                      I was working with hdfc bank home loans department as executive (Hbl global pvt ltd staff) from dec 2005 to aug 2007. My emp i'd is v04750. I have not yet reimbursed or transfered my pf amount till now. I don’t have my pf account number also.. I have been trying to send mails to pad. [protected]@hdfcbank.com but no response
                                      Kindly advise me how to redeem my pf amount and pls let me know any contact person.

                                      Thanks & regards
                                      Vijo varunny
                                      91-[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Akon Venkee
                                        May 7, 2020
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                                        I purchased iPhone 11 on 26 dec and I didn’t receive any kind of cash back so far ..

                                        I have attached screenshot IMEI details of phone..please help me out
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