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HDFC Bank Complaints & Reviews

2.9

Updated: May 26, 2026

Complaints 32952

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18420

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HDFC Bank reviews & complaints page 459

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Address: Kharadi, pune, Pune, Maharashtra, 411014

I had bought iphone 11 on 06/10/19 using hdfc debit card under the offer of cashback of 6000 cashback.

It was mentioned in terms it will come after 120 days from next month of purchased month

I had already sent and email to hdfc on 17th of march and i stll after 10 days no resonse from hdfc

120 days has already passed but i haven't received any cashback

Transaction reference number - [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us at https://bit.ly/2QQO8BK mentioning the offer details, date and amount of transaction to enable us to check and assist.

-Nadia
HDFC Bank Customer Assistance

Mar 28, 2020

Updated by vaibhav wankar i have already raised a complaint regarding this on 17th march and also raised again on 27th of march
latest complain no[protected]

Apr 06, 2020

Updated by vaibhav wankar still no response from customer . raised concern a hell lot of times

hdfc is fraud not giving asmentined in offer

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Address: Chennai DLF, Chennai, Tamil Nadu, 600084

Website: HDFC food card

Hi Team,

This is rajesh, My Old HDFC food card ending with 1713 is blocked. I have applied for new card ending with 3131. requesting you kindly transfer the balance from Old account to new account i, e from 1713 to 3131.

Thanks
Rajesh

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Address: Tumkur, Karnataka, 572140

Hi,
I have been waiting for my HDFC Debit card which was dispatched on 12-Mar-2020, the air bill no. AWB- [protected]. BUT HAVN'T RECIEVED IT YET. I AM TRYING TO CALL ON CUSTOMER CARE NUMBER, BUT ITS ALWAYS ANSWERING MACHINE.
Please let me know about my Debit card status.

Thanking you
Ravi Kumar

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Address: Ring road Lajpt nagar New Delhi, 110024

Hie my saving account number is [protected] and it’s on hold, I don’t know why but it can be possible of non payment of my credit card emi, I paid it anyhow but still it’s Holding my 9000 rs plz solve this issue asap

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Its been already 4months since i purchased iphone and still didn’t receive my cashback that was promised by hdfc. I spoke to icare and was informed that i’ve to check this with respective bank. I tried calling the customer care to which i got no proper response. Is this how a big company works? Disgusting! 6000rs might be a small amount for a big company like yours but not for us. Are you doing this on purpose hdfc? Am i being fooled?

HDFC Bank customer support has been notified about the posted complaint.

May 01, 2020

Updated by Anjali14 May i have an update on this please??? Are you looking at my issue??

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Address: 560066

I am using hdfc cc. I use to pay my bill on time sometime in advance but today morning i received mail from them with a pdf telling me that they have converted my payment into emis which i never applied. They are imposing it on me just to earn interest please help me. I want it to revert. I tried calling costumer care several times but they are not responding.

HDFC Bank customer support has been notified about the posted complaint.

Mar 27, 2020

Updated by Tabfar when i have already paid before statement then why they applied loan by their side

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Hii
I am Abdul Hoda and I would like to inform you that 1724.87 rupees on hold in my account show and I don't know what is
So please help me as soon as possible

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Address: Hyderabad, Andhra Pradesh, 500072

Hi,

I am holding an hdfc bank savings account (Salary account which was mentioned as 0 balance account while offering me) from march 2019. My account has been active since then i. E., i am getting my salary deposited every months in the same account. It is observed on 26th mar 2020 that an amount of 882.26 has been deducted from my account mentioning as mirevenue hold through gefu. I would want to know the reason behind this deduction from my account balance.

My customer id:[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Apr 21, 2020

Updated by Gayatri Ambica So, it's been a month almost and it is not resolved yet. Neither I received an update or response. Why don't you atleast provide me the reason for holding my funds? This is totally frustrating.

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S

santosh627

Mar 27, 2020

I got a message that RS. 999 has been deducted from my credit card at Amazon12583999 without PIN/OTP. And the worst thing is calling HDFC customer care is not picking up the call. I want my money back. Why did the transaction happen without pin or OTP?

A

Ajay121995

Mar 27, 2020

Ur transaction on HDFC Bank DEBIT/ATM Card ending 2**5 for Rs. 615.00 has been credited/reversed by INDIANRA3472086 on[protected]:18:39:45

Checked the bank statement, still the amount is not yet credited.

Please check this issue.

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I made an outward remittance from hdfc bank to ing bank australia. The recipient has not received the money yet. I made on 19th march its now 27th march and its not received.

The swift copy is

Notification (Transmission) of original sent to swift (Ack)
Network delivery status : network ack
Priority/delivery : normal
Message input reference :[protected]hdfcinbbaxxx[protected]
— message...

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Address: Anantapur, Andhra Pradesh, 551201

I have open salary account account in my company premises deaechang seat automotive pvt ltd.24/09/2020. But later it is converted into saving account and 13/01/2020 1st time salary credited onwards every month salary credited
But march 13th 2020 bank deducted 693/- towards amb, please resolve this issue reverse my 693/- and convert my account to salary account

My account no:[protected]

May 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

Average Monthly Balance (AMB) is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

You may visit http://bit.ly/2CDVtwZ for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://bit.ly/33mmcKn

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

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Address: INFORMATICA BUSINESS SOL PVT LTD, NO 66/1 BAGMANE TECH PARK, BAGMANE COMMERZ 02 CV RAMAN NAGAR, Bangalore, Karnataka, 560093

Hi,

Myself vinayak and i have issue with kyc for nps is pending though i have visited the bank and done the kyc manually.. Can you please help me on this as it has been pending since time and i am not able to make any payments towards nps account..

I am getting the below error..

"frozen as kyc verification pending/rejected/employer confirmation pending"...

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Address: Rasta peth pune, Pune, Maharashtra, 411011

Today I had received a call and he told me he call from paytm
and my kyc document are suspended for some reason and said he
will help to resolve the problem but after some time. I got massage from my
HDFC bank you spent amount of rupees 9999 and other massage
is you spent rupees 1000. So may I request to please check it and
revert as soon as possible my tradition id is *[protected]* for
amount of rupees 9999 and Transaction ID is [protected] for
amount of rupees 1000.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the last four digits of your Credit Card No., along with the registered mobile number & email ID for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Mar 28, 2020

Updated by Gomteshm Your customer care will not attend the phone. I don't have my complaint I'd.
Your link is not working on which is above mentioned

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S

Sai Deva Akkipalli

Mar 27, 2020

Hai I have not received my refund against the cancellation of a product from flipkart which has initiated from flipkart but not able to see any refund status on account.

The reference number for this refund is 093345

S

Swamynadhan Periyava

Mar 27, 2020

Using HDFC Credit card and there is a transaction showing that OFFUS EMI OFFUS EMI, LOAN PRECL, [protected] (Ref# 9999999980317001055739) amount of 13, 720.00. so may i know what is the OFFUS EMI .

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Address: Srinagar, 190003

I need return back my money in my Account [protected] .My bother will do wrong Recharge this number [protected] kindly cancel this transaction as soon as possible I wll give Transaction iD:[protected]
Reference number :BR0004DNJ0L9 DATED :26/03/2020 Time: 01/11.P.m please understand this situation. PLEASE PLEASE MY CONTACT NO.[protected]

May 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services.

-Anay
HDFC Bank Customer Assistance

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K

kirankumarbandi

from Delhi, Delhi

Dec 19, 2020

I have done wrong recharge through hdfc netbanking this is the correct number ([protected]) but I did typed wrong number [protected] so please can u check and do resend the money to netbanking

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3597 without my concern on date:18/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 6159731
Name :- dhairyashildeelip madke
Mobile no. :- [protected]
Credit card number ending :- 3597

Apr 1, 2020

Complaint marked as Resolved

refund amount 1899/- received. Thanks, Next time first ask then debit plan amount.

HDFC Bank customer support has been notified about the posted complaint.

Mar 26, 2020

Updated by DHAIRYSHIL D. MADKE Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3597 without my concern on date:24/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : 6159731
Name :- Dhairyashildeelip madke
Mobile No. :- [protected]
Credit Card Number Ending :- 3597

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 26, 2020

Dear Dhairyashildeelip, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 27, 2020

Dear Dhairyashildeelip, As per the update received, our executive tried getting in touch with you but your phone was unreachable. We have processed your Membership cancellation. Refund for the same will be reflected in your account within 4-5 working days. If you need any further assistance we are here to help you - Swarali, Team OneAssist.

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Address: Village Pithanwas, Post office Garhi Bolni, Rewari, Haryana, 123401

Hi my name is Parvesh Yadav customer id is[protected] and this is rewari haryana branch account hdfc bank hold my 884 rs mi REVENUE FUND HOLD BY GEFU without any notification or information can please told me what's this mirevenue and please return my money as soon as possible am totally disappointed with your services and please return my complete fund

May 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is outstanding charges (Debit Card annual fees ) on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance

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Address: 333024

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 6750 without my concern on date:20/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-
Name :- jitendra kumar
Mobile No. :- [protected]
Credit Card Number Ending :- 6750

HDFC Bank customer support has been notified about the posted complaint.

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Address: 66/65chittwapur station road, Behind police station near by vikas deep building, Lucknow, Uttar Pradesh, 226001

Hello sir, good morning. I have complained that. You guys know that coronavirus is going on. My credit card date 24.27.29. 4. 11 th

We called the bankers and said, can you give us a few more days. No, madam will not be able to give you time. Money is not kept in the house. it is read to do business. no one is giving such a big problem. the bank just needs money, in any way, you can help me. We have filled our money from time to time. pleas head to be taxed a lot. we don't have much demand, just run away for a while, don't help sir. Modi care has a franchise. We pay with our card. And we pay a lot. And the date of filling my bill has arrived. I have a lot of cards the 21-day lock has been downloaded. The credit card bank does not understand this. Where do we pay so much tax? Card date should be extended

May 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

HDFC Bank Customer Care's response Dear Customer,

We are studying the notification issued by the Regulator and will communicate the details shortly. Thank you for your patience. Stay Safe! Bank From Home!

-Zubin
HDFC Bank Customer Assistance

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In the month of october i purchased a laptop using the offer given by hdfc bank on my debit card i. E. 10 percent cashback. I was informed i will get that amount after 90 working days but it's more than 100 working days, nothing i received. I phoned to customer care they were giving me different numbers to call about my issue but it not solved yet. Please look into this.

Apr 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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To
The grievance redressal officer

Respected sir

Subject - someone else is using my credit card

With the above subject i am yogesh prasad sharma i was not applied for hdfc credit card but the same credit card is received by someone else and missing it and i don't know the credit card number or any no details regarding this

I am requesting you to last warning plz close it the same issue asap within week and do the needful action early regarding this issue

So many times i talk to your hdfc executive but no single reslove.

In my past time. I was not applied for any credit card. If applied plz give me proof.

I am requesting you to plz close it matter asap. Otherwise i need to go the consumer court regarding this issue i already mailed you regarding this

Thanks
Yogesh prasad sharma

A/c no - [protected]

Customer id
69255418

[protected]
[protected]

May 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 5 working days. The reference number for this interaction is[protected]

-Zubin
HDFC Bank Customer Assistance

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This is regarding my cashback offer on purchase of iphone using hdfc card.

Purchase was dated 21 dec 2019 using hdfc debit card

Cashback was supposed to be received within 90 days, but i have not received it yet.

Please look into the matter and resolve it at the earliest.

I want the bank to look into the issue and provide my cashback as soon as possible

Apr 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details and offer details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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