HDFC Bank Complaints & Reviews

Hi hdfc and all other private banks are charging amb charges and loot our hard earned money. They have no right to keep our money 10k in their account for their own cash flow. Shame on you banks. I want my money back which they charged 9418. I think there should be writ petition against all private banks in honble high court for these cheater banks. I am preparing for the same against all banks if my problem is not solved by them.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We note that you are holding Savings Resident Account which requires Average Monthly Balance of Rs. 10000/-. Kindly refer below URL for the schedule of fees and charges apply: https://cutt.ly/1tkZAap

-Zubin
HDFC Bank Customer Assistance

Mar 19, 2020

Updated by Vivek Sangwai This is not a satisfactory response. For amb of 10k 9k debited

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V

Vivek Sangwai

Mar 19, 2020

Poor response

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Address: Kanchipuram, Tamil Nadu

I have made online payment of a product on myntra and returned the product.

I have a mail from myntra with the order incident number and bank reference number that refunded amount has been processed on 1/1/2020 and will receive the amount in source account within 10 days.

2 months passed and the amount is not yet refunded from the hdfc bank side.

May i know what is happening

Apr 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: HDFC BRANCH NOORMAHAL, 144039

Hi,
i am a hdfc account holder in this moth i have 3 time
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

i cant say...

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Address: 560025

Hi,
This is Adarsh. I am not able to cancel my credit card. I tried customer care number it's not reachable. And also tried bangalore branch ph no. I did not get any option to cancel my credit card. I have paid all the dues. Please cancel it. There is no proper support from you guys. Immediately cancel it and dont generate another bill. please contact me for card details.

Regards
Adarsh
Ph no -[protected]

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Address: Ward No 2 Shaktifarm, Sitarganj, Udham Singh Nagar, Uttarakhand

My customer ID is[protected]
I have deregistered my credit card after 30 days of credit card usage and paying the dues of it. Past 3 months, there was no credit card belonging to my account.
You have charged me Rs 500 as annual membership instead of having any credit card belonging to my account.
This is very irritating and fraud.
Kindly refund the amount otherwise I would carry this complaint to consumer forum.

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Address: New Delhi, Delhi, 110074

Act broadband reversed the transaction, which i made through my hdfc bank account. However, i got a confirmation message from bank

"ur transaction on hdfc bank debit/atm card ending 8193 for rs. 5303.00 has been credited/reversed by acttv on[protected]:13:12:05"

But, the amount is not credited in my account yet. Please refer attached screenshot.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 18, 2020

Updated by Dheeresh_Joshi Reference number of the original transaction(02 March 2020) is "RF[protected]" towards POS ACTTV

This transaction was reversed by ACTTV on Tuesday 17 March.

I am still waiting for the amount to get credited into my account

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Kini kolhapur toll plaza has deducted excess amt. Of toll thru my fastag account on 14th feb.2020 of my car no. Mh09dm0081. I have already registered complaint on toll free no.[protected] (Ref. Complaint no.3180). Also sent many emails to fastag. [protected]@insolutionsglobal.com as well as support. [protected]@sahaj.co.in and also called to toll free no. Almost 10 times but neither i have received any reply to my mails nor i got refund even after a month. Matter is very serious. Kindly resolve imm.

Regards,

Umesh [protected]

Apr 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance

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U

Umesh S.

Mar 18, 2020

Dear Mr.Anay,
Pl.read my message carefully. I have sent almost 10-12 emails on fastag.[protected]@insolutionsglobal.com and also called 10 times on Customer care No.but Not a single Reply is received from you. And still again you are asking me to send email on same email id !!! What is this!!! Have you not received my earlier so many emails sent on same email id ????????????
Pl.at least respond to our emails and Refund my wrongly deducted Amt.without further delay !!!
If you are not respond to our so many emails then what for this email id is given to submit customer complaints ??????

wrongly deducted toll amt.thru fastag - Comment #3664338 - Image #0

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While pasting fastag it got damaged. As advised i deposited rs100/- on 22nd feb. However till date i have not received tag. I called hdfc fastag call centre twice but they are not bothered to inform me reasons as to why it is not being sent nor when will i get it. The government is promoting fastag but realistic situation is that customers are not able to get them. It seems hdfc is not bothered to implement the government directives for speedy delivery of tags. Id:[protected]

Apr 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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I recently activated my hdfc account, which was in dormant state. But when ever i am trying to do transactions its showing ' memo present on your account'. Its been a week i am facing this issue.i tried contacting branch also which is in adilabad, they are just saying it might take another three to four days. Can you please help me for this. Looking for quick resolution

HDFC Bank customer support has been notified about the posted complaint.

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C

chennuri anilkumar

Mar 19, 2020

Why charges ?

memo present on your account - Comment #3664669 - Image #0

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S

shiva mudam

Mar 19, 2020

Recently from my account rs120 amount was in hold and now it's rs 2000 was in showing in minus what is this pls take care on this if not I will close the account

memo present on your account - Comment #3664674 - Image #0

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Address: New Delhi, Delhi, 110059

Dear sir,
I have taken personal loan from hdfc bank (Loan app no.[protected] and i have taken loan disbursed message from hdfc bank on 11th mar, 2020 evening 5pm.
Today 17th mar'2020 still i haven't received my money. I have call so many times my relationship manager 'dildeep shethi' but he don't proper response from my loan money.
Please credit my money before 17th mar'2020 at 3pm, otherwise you cancel my loan.
I am highly disappointed from your service.

Thanks & regards
Rakesh prasad
[protected]

Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: saili road, Pathankot, Punjab

Hdfc bank Customer id 9817458, and i am a customer for last 15 years. suddenly i cannot do any transaction in my bank- neither online, nor app nor bhim. this has led to a major embarrassment while making a payment. my loan emi of hdfc has also not been paid. neither the customer care or anyone letting me know the details. kindly help. I cannot go to the branch as I am posted somewhere else

Apr 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

Please note that your account, Netbanking, and TPT facility are active and regular. We also note that you have successfully transferred funds on March 17, 2020. Do email us at Grievance.[protected]@hdfcbank.com along with your account details and screenshot of the issue that you are still encountering.

-Nadia
HDFC Bank Customer Assistance

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Address: New Delhi, New Delhi, Delhi, 110060

Account/customer id: [protected]
Registered contact details/email id: ramchander. [protected]@rediffmail.com
Credit card number: [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6523 without my concern on date:13/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399.
Thanks & regards,
Santosh verma

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 17, 2020

Dear Santosh, We regret the inconvenience caused. Please provide your Membership ID or registered contact number on this link: https://www.research.net/r/CLC3YPM and we'll look into it - Nitesh, Team OneAssist.

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Hi
I have savings account with hdfc. Cust id 22840860.ac no 0286. Priya nair from hdfc bank locked my ac for no reason. I am a heart patient. I need money for medicine. I was supposed to get admitted on 11th march. Thanks to them i could not. They replied saying they send me a mail on6th march. I did not get any reply. They are refusing to send the money to other bank cns also. I am tempted to commit suicide. Please note priya nair is responsible for it. They do it all the time. My health is detiorati g.

Apr 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 16, 2020

Updated by Anupama KN I ve complained to PM, RBi, CM and HM too. I will get justice

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Zubin
HDFC Bank Customer Assistance

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A

Anupama KN

from Mumbai, Maharashtra

Mar 16, 2020

The other bank is going to hdfc every day but they are not giving any payorder they are just delaying to cause me trouble. If i kill myself priya nair is responsible for it.

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A

Anupama KN

from Mumbai, Maharashtra

Mar 18, 2020

Priya Nair is using threatening language. I have complained to her manager. I am forced to close the account .

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A

Anupama KN

from Mumbai, Maharashtra

Mar 24, 2020

Still no comment from hdf c

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A

Anupama KN

from Mumbai, Maharashtra

Mar 27, 2020

3 days are not over for zubin

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Address: A-6 Sector 58 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir/ma'am

Dispute has been almost 8 months completed, to my complain in which i have provided each & every document requested by hdfc bank credit card division.
"the payment done from my payzapp app but not credited to the merchant & it was debited from my credit card account via payzapp. It was neither credited to the merchant account nor refunded to my account. Also, all accounts belongs to hdfc (Merchant & my card) which are already shared to credit card division.
My credit card no: xxxxxxxxx1007

Thanks & regards,
Shrikrishna yadav

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your card, registered contact details and mail ID with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 17, 2020

Updated by krishnanyra Hi,
I trying to fill details as per your trailing mail through link "https://bit.ly/2Lzhyn3" pls provide Reference Number.
the reference number not taking "TT[protected]" .

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Address: Chennai, Tamil Nadu, 600004

On 7th march, 2020, a upi transfer was made from my id to hdfc ergo (Vpa: hdfcergo. [protected]@hdfcbank). The money (Rs 2828) was deducted from my account, however the beneficiary has claimed the transaction to be incomplete and that the amount was not credited. My bank (Icici) has however confirmed that the beneficiary account has been credited and the rrn number reference for the transaction to be[protected]. Please confirm if the account in hdfc has been credited with the said amount as per my bank.

Screenshot of the mail received from my bank is attached for reference.

+1 photos

Apr 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

As your query pertains to HDFC Ergo, we request you to write to them at https://cutt.ly/Jtk4266 mentioning your policy number. They will ensure that your query is resolved at the earliest.

-Nadia
HDFC Bank Customer Assistance

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I bought a iphone 11 using hdfc credit card on 6 months emi on october 26, 2019 in iplanet store coimbatore.
They informed that i will be receiving 6000 cashback after 120 days. But i didn't receive it yet.
Please clarify how to get my cashback.
In hdfc customer care number, i not able to find services for cashback problem. Eva is also not supporting this one.

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us with the complete offer details received from the bank along with the header and footer and the transaction date, merchant name and amount by clicking on https://bit.ly/2Lzhyn3 to enable us to assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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Address: Mumbai, Mumbai City, Maharashtra, 400054

Hi rs.885 was deducted from my account stating depository charges, without prior statement.

I am not even using my demat account for any of the transaction

While opening the account they said it will be free of charge,
You will not be charged for any services.

Can you please the state how should i go further with the process to reclaim the refund.

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Effective September 01, 2010, there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a.
We have introduced a differential transaction-based FMC pricing model. Basis of this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC).
Note: All transactions (Market, Off-Market, Demat and Remat) made over the current billing cycle would be considered for computing the subsequent year’s FMC. Presently Mutual Fund & Pledge related transactions made over the current billing cycle (1 year prior to the levy of FMC) would not be considered for computing the subsequent year’s FMC applicable for your Demat account
Please feel free to write to us using below URL further assistance http://bit.ly/34l0jLA Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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R

raghutheallrounder

Mar 16, 2020

Cancel my one assist membership of hdfc credit card ending 1514, name : Minima Gaddam, phno:[protected]
I don't want your service.which is going to debit 1899 rs on 13/03/2020.dont fool us any more.cancel immediately.

Reply

OneAssist Consumer Solutions Customer Care's response, Mar 29, 2020

Dear Minima Gaddam, We are sorry for the inconvenience caused. We request you to please send us your registered contact number or membership id on the given link https://www.research.net/r/CLC3YPM for us to cancel the plan - Nitesh, Team OneAsssit.

V

VaishaliWaykole

Mar 16, 2020

I have paid IMPS Rs 83800/- from HDFC account [protected] ( Belongs Nilesh Krishna Waykole) on date 26th Feb 2020 Ref NO: [protected] RRN NO: [protected] to VAISHALI NILESH WAYKOLE KOTAK CURRENT ACCOUNT[protected] IFSC : KKBK0000193

This not reflected in target account of DMI Finance
Thank u

amount deduction - Comment #3663102 - Image #0

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K

kutumba rao

Mar 16, 2020

Evry time reject plz solve problems

I give lab address but I am stay office address I apply personal but evry time it rejected Plzzzzzz solve this problem sir

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Address: BRINDAVAN COLONY, TOWLICHOWKI, Hyderabad, Andhra Pradesh, 500008

My tag is registered on number [protected],

I have raised multiple complaint on hdfc fast tag from the date of purchase[i. E oct2019], that its not getting scanned at tolls.

I have called every week from last 3 months to get this solved, even raised a service request through hdfc fast tag login, only answer i used to get till date was that they are re-issuing a new tag with in a week,

This is very pathetic and unexpected service from hdfc, being a existing customer from 10 years with hdfc. I have preferred to go with hdfc for fast tag, but its very very bad experience.

Even asked for cancellation of fast tag and revert back money that is also not happening

Apr 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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S

Suraj Rangre

Mar 16, 2020

Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card

fastag is not working from 3 months - Comment #3662990 - Image #0

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Suraj Rangre's reply, Mar 10, 2020

Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card

A

Aruñ Tèjå

from Delhi, Delhi

Mar 16, 2020

Hello, i need to get refund of amazon prime, they had done wid the process, the officials of amazon are saying that hdfc bank is not accepting the refund, the transaction is
Given below

Transaction Id 393Tcfb1GauCemE76S1W
Please solve this issue,

fastag is not working from 3 months - Comment #3663016 - Image #0

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R

reply2lalit

from Bikaner, Rajasthan

Mar 16, 2020

It is brought to your notice that i had purchased an iphone 11 pro max 256GB on[protected]. i had been been entitled for Rs. 7000/- cashback for the same in a period of 120 days. but till no i.e. on[protected], i have not received any cashback. so it is requested to look into the matter. payment was done by my HDFC debit card.

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A

ameer.khan

from Delhi, Delhi

Mar 17, 2020

the issue was raised against fast tag, and the issue resolved stating to reach fast tag only,

Do you want me to laugh and jump with your reply, too bad service from HDFC, Sir, if you have read my issue, you could have acted better. i am keep on calling, emailed multiple times to fast tag as per your directing but nothing is happening

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Address: House NO 69 Hoshiarpur Enclave, PO Kakkon Dasuya Road, Hoshiarpur, Punjab, 146001

Sir
I tried to recharge my fastag (Hdfc) for rs.100 and rs 50, but both my transactions failed. But my bank account debited twice for the amount mentioned above. So please do the needful at your end

Rajinder pal
Hoshiarpur
Punjab

+1 photos

Apr 17, 2020

Complaint marked as Resolved

Mar 15, 2020

Updated by amarrajinder please do the needful

Verified Support

Mar 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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S

Shreya Sathish

Mar 16, 2020

Hello,

This is informing you that three days back around ₹6000/- rupees deducted from my account without knowing me. This completely fraud and security breach. I need an explanation about this issue.
Mob : [protected]

fastag recharge transaction failed but bank account debited - Comment #3663162 - Image #0

fastag recharge transaction failed but bank account debited - Comment #3663162 - Image #1

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_

_pri_

Mar 16, 2020

I have misplaced my food card & I want to issue one.
I wanted the balance amount to be transferred to new card.
Kindly connect asap.
My mail id: priyanka.[protected]@tcs.com

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Yesterday ta 8:55am i have done a recharge 599 on my mobile
My recharge was not sucessful so i called custmer care at 2:14 pm. They told me that recharge has failed and u will get the refund, her name was anita. Afert full confirmation i have done rechare from amazon
But after two hours of that recharge i got anaother message by payzapp that your recharge ha been sucessfull
Now i have double recharge on by no.
For this quare i would request you to contact me
My registered mobile no. Is [protected]
My want my refund for this issue

Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We apologize about your recent experience. Please share your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance

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L

Lara D'Souza

Mar 16, 2020

I have issued a cheque and the amount has already been debited from corporation bank account but is not showing in HDFC because it says invalid cheque. What do I do

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K

kavi118 r

Mar 16, 2020

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/-
from my credit card number ending with 2254 without my concern on date:09/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Reply

K

Kick Starter

Mar 16, 2020

I don't know about these changes and I checked that about charges it shows mirevenue hold through gefu but I don't know about that and last month also same thing happened and my account balance got deducted by this charges I request to please remove from my account.

misguided by payzapp customer care - Comment #3663081 - Image #0

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G

geeta solanki

from Vadodara, Gujarat

Mar 16, 2020

Dear all
I want my UAN number for my employee code R10877 working in April 2014 year kindly provide as soon as possible on
Locations surat Gujarat
[protected]@yahoo.com email id

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 459

amb charges debited

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online payment not yet refund

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[resolved] hdfc bank complaint about brn cash txn chgs incl gst charge

hdfc credit card cancellation

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charging of credit card annual membership of deregistered card.

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reverse transaction amount not reflecting in account

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wrongly deducted toll amt.thru fastag

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re issue of fastag

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memo present on your account

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personal loan

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my account has been blocked

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cancellation of one assist membership

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I m complaining

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credit card dispute

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upi transfer is incomplete, vendor has claimed money not credited

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didn't get the cashback as said

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amount deduction

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fastag is not working from 3 months

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fastag recharge transaction failed but bank account debited

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misguided by payzapp customer care

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