HDFC Bank Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500072

Hi,

I am holding an hdfc bank savings account (Salary account which was mentioned as 0 balance account while offering me) from march 2019. My account has been active since then i. E., i am getting my salary deposited every months in the same account. It is observed on 26th mar 2020 that an amount of 882.26 has been deducted from my account mentioning as mirevenue hold through gefu. I would want to know the reason behind this deduction from my account balance.

My customer id:[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Apr 21, 2020

Updated by Gayatri Ambica So, it's been a month almost and it is not resolved yet. Neither I received an update or response. Why don't you atleast provide me the reason for holding my funds? This is totally frustrating.

View replies

S

santosh627

Mar 27, 2020

I got a message that RS. 999 has been deducted from my credit card at Amazon12583999 without PIN/OTP. And the worst thing is calling HDFC customer care is not picking up the call. I want my money back. Why did the transaction happen without pin or OTP?

Reply

A

Ajay121995

Mar 27, 2020

Ur transaction on HDFC Bank DEBIT/ATM Card ending 2**5 for Rs. 615.00 has been credited/reversed by INDIANRA3472086 on[protected]:18:39:45

Checked the bank statement, still the amount is not yet credited.

Please check this issue.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I made an outward remittance from hdfc bank to ing bank australia. The recipient has not received the money yet. I made on 19th march its now 27th march and its not received.

The swift copy is

Notification (Transmission) of original sent to swift (Ack)
Network delivery status : network ack
Priority/delivery : normal
Message input reference :[protected]hdfcinbbaxxx[protected]
— message...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Anantapur, Andhra Pradesh, 551201

I have open salary account account in my company premises deaechang seat automotive pvt ltd.24/09/2020. But later it is converted into saving account and 13/01/2020 1st time salary credited onwards every month salary credited
But march 13th 2020 bank deducted 693/- towards amb, please resolve this issue reverse my 693/- and convert my account to salary account

My account no:[protected]

May 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

Average Monthly Balance (AMB) is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

You may visit http://bit.ly/2CDVtwZ for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://bit.ly/33mmcKn

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: INFORMATICA BUSINESS SOL PVT LTD, NO 66/1 BAGMANE TECH PARK, BAGMANE COMMERZ 02 CV RAMAN NAGAR, Bangalore, Karnataka, 560093

Hi,

Myself vinayak and i have issue with kyc for nps is pending though i have visited the bank and done the kyc manually.. Can you please help me on this as it has been pending since time and i am not able to make any payments towards nps account..

I am getting the below error..

"frozen as kyc verification pending/rejected/employer confirmation pending"...

Helpful

Found this helpful?

4 Comments

Address: Rasta peth pune, Pune, Maharashtra, 411011

Today I had received a call and he told me he call from paytm
and my kyc document are suspended for some reason and said he
will help to resolve the problem but after some time. I got massage from my
HDFC bank you spent amount of rupees 9999 and other massage
is you spent rupees 1000. So may I request to please check it and
revert as soon as possible my tradition id is *[protected]* for
amount of rupees 9999 and Transaction ID is [protected] for
amount of rupees 1000.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the last four digits of your Credit Card No., along with the registered mobile number & email ID for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Mar 28, 2020

Updated by Gomteshm Your customer care will not attend the phone. I don't have my complaint I'd.
Your link is not working on which is above mentioned

View replies

S

Sai Deva Akkipalli

Mar 27, 2020

Hai I have not received my refund against the cancellation of a product from flipkart which has initiated from flipkart but not able to see any refund status on account.

The reference number for this refund is 093345

Reply

S

Swamynadhan Periyava

Mar 27, 2020

Using HDFC Credit card and there is a transaction showing that OFFUS EMI OFFUS EMI, LOAN PRECL, [protected] (Ref# 9999999980317001055739) amount of 13, 720.00. so may i know what is the OFFUS EMI .

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Srinagar, 190003

I need return back my money in my Account [protected] .My bother will do wrong Recharge this number [protected] kindly cancel this transaction as soon as possible I wll give Transaction iD:[protected]
Reference number :BR0004DNJ0L9 DATED :26/03/2020 Time: 01/11.P.m please understand this situation. PLEASE PLEASE MY CONTACT NO.[protected]

May 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services.

-Anay
HDFC Bank Customer Assistance

View replies

K

kirankumarbandi

from Delhi, Delhi

Dec 19, 2020

I have done wrong recharge through hdfc netbanking this is the correct number ([protected]) but I did typed wrong number [protected] so please can u check and do resend the money to netbanking

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3597 without my concern on date:18/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 6159731
Name :- dhairyashildeelip madke
Mobile no. :- [protected]
Credit card number ending :- 3597

Apr 1, 2020

Complaint marked as Resolved

refund amount 1899/- received. Thanks, Next time first ask then debit plan amount.

HDFC Bank customer support has been notified about the posted complaint.

Mar 26, 2020

Updated by DHAIRYSHIL D. MADKE Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3597 without my concern on date:24/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : 6159731
Name :- Dhairyashildeelip madke
Mobile No. :- [protected]
Credit Card Number Ending :- 3597

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 26, 2020

Dear Dhairyashildeelip, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

Reply

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 27, 2020

Dear Dhairyashildeelip, As per the update received, our executive tried getting in touch with you but your phone was unreachable. We have processed your Membership cancellation. Refund for the same will be reflected in your account within 4-5 working days. If you need any further assistance we are here to help you - Swarali, Team OneAssist.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Village Pithanwas, Post office Garhi Bolni, Rewari, Haryana, 123401

Hi my name is Parvesh Yadav customer id is[protected] and this is rewari haryana branch account hdfc bank hold my 884 rs mi REVENUE FUND HOLD BY GEFU without any notification or information can please told me what's this mirevenue and please return my money as soon as possible am totally disappointed with your services and please return my complete fund

May 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is outstanding charges (Debit Card annual fees ) on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 333024

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 6750 without my concern on date:20/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-
Name :- jitendra kumar
Mobile No. :- [protected]
Credit Card Number Ending :- 6750

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 66/65chittwapur station road, Behind police station near by vikas deep building, Lucknow, Uttar Pradesh, 226001

Hello sir, good morning. I have complained that. You guys know that coronavirus is going on. My credit card date 24.27.29. 4. 11 th

We called the bankers and said, can you give us a few more days. No, madam will not be able to give you time. Money is not kept in the house. it is read to do business. no one is giving such a big problem. the bank just needs money, in any way, you can help me. We have filled our money from time to time. pleas head to be taxed a lot. we don't have much demand, just run away for a while, don't help sir. Modi care has a franchise. We pay with our card. And we pay a lot. And the date of filling my bill has arrived. I have a lot of cards the 21-day lock has been downloaded. The credit card bank does not understand this. Where do we pay so much tax? Card date should be extended

May 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

HDFC Bank Customer Care's response Dear Customer,

We are studying the notification issued by the Regulator and will communicate the details shortly. Thank you for your patience. Stay Safe! Bank From Home!

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

In the month of october i purchased a laptop using the offer given by hdfc bank on my debit card i. E. 10 percent cashback. I was informed i will get that amount after 90 working days but it's more than 100 working days, nothing i received. I phoned to customer care they were giving me different numbers to call about my issue but it not solved yet. Please look into this.

Apr 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

To
The grievance redressal officer

Respected sir

Subject - someone else is using my credit card

With the above subject i am yogesh prasad sharma i was not applied for hdfc credit card but the same credit card is received by someone else and missing it and i don't know the credit card number or any no details regarding this

I am requesting you to last warning plz close it the same issue asap within week and do the needful action early regarding this issue

So many times i talk to your hdfc executive but no single reslove.

In my past time. I was not applied for any credit card. If applied plz give me proof.

I am requesting you to plz close it matter asap. Otherwise i need to go the consumer court regarding this issue i already mailed you regarding this

Thanks
Yogesh prasad sharma

A/c no - [protected]

Customer id
69255418

[protected]
[protected]

May 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 5 working days. The reference number for this interaction is[protected]

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is regarding my cashback offer on purchase of iphone using hdfc card.

Purchase was dated 21 dec 2019 using hdfc debit card

Cashback was supposed to be received within 90 days, but i have not received it yet.

Please look into the matter and resolve it at the earliest.

I want the bank to look into the issue and provide my cashback as soon as possible

Apr 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details and offer details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jhargaon bazar, Vill Jhargaon PO Jhargaon Dist Morigaon, Marigaon, Assam, 782410

Dear sir/mam,
I have paid an amount of rs. 1250/- on 25th of March through hdfc bank debit card payment to a gaming app called MPL. The amount was deducted from my account at that time, but the transaction was not processed. The transaction id as per hdfc bank is [protected] and the failed transaction as per MPL app is MPLPID_73735488.Please do your best for return of my amount.
My personnel details as follows :

NAME- SHIV SHANKAR SAHA
BRANCH - JAGIROAD (HDFC)
ACCOUNT NO. - [protected]
IFSC- HDFC0002942

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

HDFC Bank Customer Care's response Dear Customer,

Your request for a customer dispute has been logged. We are working on your concern vide Ref ID: 21423097 and will revert to you within 7 working days.

-Anay
HDFC Bank Customer Assistance

Apr 04, 2020

Updated by Shivshankar Saha Hello sir/mam, i have got the refund for the same. Please update me about the transaction of 1347rs on 10th of march 2020 which have been debited from my account but not credited to merchandise account

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried transferring money from my kotak bank app to nbd (Dubai) branch account..
The transaction was successful however the recipient didn't receive and also the same was deducted from my account
After having word with my bank they say it has been transferred to hdfc account with branch in mumbai
I tried contacting the branch with calls and emails still no response
Please find attached the account info to which the money was credited

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 27, 2020

Updated by Prashant nair1994 I mentioned earlier am not a HDFC account holder so I couldn't complete the process mentioned in the link and also my transaction was successful and the same has reached your bankand this has been confirmed by mey Kotak bank can I have someone call me...it's very embarrassing that a bank has got an extra money in the account and no one bothers to return... Are we talking about consumer service

Mar 29, 2020

Updated by Prashant nair1994 Still no revert or update

Apr 06, 2020

Updated by Prashant nair1994 Can I get a revert

View replies

P

Prashant nair1994

Mar 27, 2020

The concern is I don't hold any account with HDFC it's just that my international transfer was routed through your bank and the money ilhas reached your account unfortunately not to my recipient or my own account due to which I couldn't complete the procedure listed through the above link

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir,
I'm working at hdfc life as corporate agency manager. Company will release salary advance due to covid19 amounted as Rs 12438.
That amount is hold by HDFC bank. My accont balance appears rupees 0. My account details mentioned below.
My account number is [protected]
Hdfc bank mahalingapuram branch chennai.
Kindly please examine my complaint and please do needful.

HDFC Life customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

An amount of 819 has been deducted from my account for depository fee. When googled I came to know the deduction is for demat account . I haven’t opened such account. I’m using only salary account . How can you deduct without prior information . I need the amount back otherwise prior action will be take.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 151204

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7135 without my concern on date:25/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1399/-

Oneassist relationship number : 10330600

Name :- narinder monga

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 25, 2020

Dear Narinder, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Nitesh, Team OneAssist.

Reply

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 26, 2020

Dear Narinder, As per the update received, our executive spoke to you. As per your request, the membership cancellation has been processed. And the refund for the same has been initiated and will reflect in your account within 4-5 working days. If you need any further assistance we are here to help you - Swarali, Team OneAssist.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

What is why your doing stolen from my account from previous 3 days you are deducted near about 10000 thousand rupees.stop this i am going to close my account from haldfc bank, you are lier and thief

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 201308

My fastag is blacklisted or deactivated. I came to know about it when i used it first time at toll plaza on february 29, 2020. I contacted to hdfc fastag customer care, they assured me that the issue will take two working days to resolve. But, as of march 24, 2020, it has not been resolved yet. I continuously contacted to customer care since then and they usually told that my issue will be resolved within two working days.

It is highly disappointing to get the hdfc fastag and the pathetic response of hdfc bank fastag customer care service.

Please do the needful asap. Hope to get positive response this time.

Customer id:[protected]
Wallet id: [protected]
Fastag number: hfr965224-b-167
Tag seq. No. 40007988
Vehicle number: dl2caw4285

With regards,

Sumitkar suman
Mob: [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Apr 01, 2020

Updated by Sumitkar S Dear Concern,

Is it really so difficult to activate my FasTag? I am suffering a lot over a month and still waiting to resolve my issue. It is highly disappointing and repentance to purchase a FasTag from HDFC Bank. Such a pathetic services of HDFC FasTag Customer Care I ever experienced. I have to travel through Toll Plaza at the end of lockdown, what should I have to do? Should I kneel down in front of the HDFC Bank?

I can understand that you have limited staff due to COVID-19 situation, but I raised my concern a long time ago and still you not assuring me that how much time you will take to resolve my issue.

It is my humble request that please look at this matter and resolve my issue ASAP.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 459

mirevenue hold through gefu

Post your Comment

hdfc bank money transfer from india to australia - from hdfc to ing australia

my newly open salary account converted into saving account and deducted 693 /-

Post your Comment

kyc for nps is pending...

credit card fraud transaction

Post your Comment

wrong recharge

Post your Comment

cancellation of one assist membership

Post your Comment

mi revenue fund hold by gefu

Post your Comment

cancellation of one assist membership

Post your Comment

credit cards

Post your Comment

iam complaining about 10 percent cashback on my credit card.

Post your Comment

someone else is using my credit card and due to my cibil score is negative..

Post your Comment

cashback not received

Post your Comment

money debited from bank but not credited to merchandise account

Post your Comment

my money lost

Post your Comment

hold fund

Post your Comment

depository fee charges

Post your Comment

without any concern one assist membership

Post your Comment

what is debit card adj

Post your Comment

hdfc bank fastag

Post your Comment

Related businesses