HDFC Bank Complaints & Reviews

Hello sir/mam
My credit card payment is pending from last so many months
Bcoz of my father since 10 month hospitalised and facing big expanses for recover my fathers health. But there is hdfc credit bank deaprtment is so tourchirng me for payment. I have no chance to make payment now but i will make payment before 15 april. So i request u to give me some time and pls vlue for my goodwill and reputations otherwise also go for legel or i will dy. May card no is [protected] and name kapil gurnani

Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance

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Address: kahekasha building flat no.23 3rd floor govind wadi opp bismillah hotel reti bunder road kalyan (w), 421301

I have process jumbo loan on my credit card some mount of inr 75000/- as a dd on dt 7th march 2020 and it will be deliver within 7 working days through currier service on customer address now after 11 days still didn't received dd on my address and also i have discussed with currier services what they telling me it will be reached 2 to 3 days..?? (I don't think that vikroli to kalyan will take 1 hour more.. What service you provide to customer. I am very frustrated with this kind of currier service you referred on this important work.
Please treat it as most important and do the needful.

Apr 25, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: B-36 Hdfc bank Lajpat Nagar-2, New Delhi, Delhi, 110024

I am account holder in your branch my name is ms heena contact number is [protected] for today 19/march/2020 we came for cash deposit 3 on providing cash to cashier after counting notes 3 times by our self she said three 2000rupees notes are less. But we are sure that we counted properly and while handling cash she had mixed those three 2000 rupees notes in her cash and we saw that and even told her why she mixed our notes she said its ok. Camera footage is not clear we saw that also please take this thing very seriously as we have suffered the same problem previously also at same branch and from same cashier her name is ms nisha kumari and we request you to look in to the matter very seriously and we request you to check them and make sure these things does not happen in future as its about the reputation of hdfc bank hope to receive a reply soon regarding the action and measures taken by the senior authorities of hdfc bank

Apr 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the complete address of the Branch, date/time of your visit & your contact details. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Preethi
HDFC Bank Customer Assistance

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Address: Coimbatore, Tamil Nadu

Hello there

I received sms from hdfc bank 13.03.2020 that Rs-1865/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap

Name: Sasikala B
One assist relationship no: 3942029

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 20, 2020

Dear Sasibaktha, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

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Shubhada Kumud Mishra

from Belgaum, Karnataka

Mar 20, 2020

Hi, i recently moves outside india and created a NRE account and linked my new number to the bank account but i can not get the OTP on my phone number in net banking anymore

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H

himaanbansal

Mar 20, 2020

Amount Deducted in the name of Dir Dbt CHG INCL GST

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 20, 2020

Dear Sasibaktha, As per the update received from our team, our executive tried contacting you but your phone was not reachable. Kindly provide with an alternate time so that one of our executive can get in touch with you and assist you accordingly - Swarali, Team OneAssist.

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I want to close the credit card which is in dead state, i hold platinum card from this bank and could not manage my account properly due to less knowledge regarding usage.so after getting few calls from bank i was offered a plan to close the card account with a split payment.i had completed the agreed payment in two installments

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Address: 641606

Dear hdfc team,

I have availed a two wheeler loan under the account no : 55419995 in tirupur branch (Tamil nadu) on march 2018 for the period of 2 years to purchase a honda shine bike last instalment is paid on february 2020 total 24 installements were paid that there is no pending payment from my side.
Now i apply for noc by that time they are asking for to pay rs.4294 (Totally 13 installements) against check bouncing charges but from the first installment the amount is realised from my account through ecs mode.
I have submitted the bank statement for the particular period account have enough fund on that date so please consider the above and do the needfull.
I didn't get proper response from the customer support team in branch.

Regards
Anandhan.

Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Please click on https://bit.ly/2Lzhyn3 and share your concern with us with complete details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400053

Hi,

I have received a call today, 10.59am 19 march 2020 from mobile number [protected] claiming to be kanika mathur from hdfc life insurance. She has given my policy number as classic assure number 90976200. She says i have only paid the first premium of 50, 000/- in 2012 and that if i pay at least three premiums now, the lock in period will be completed.

She has asked me to contact mr. Rajeev mittal, [protected] relationship manager.

I have no policy with hdfc, which i had already verified by calling hdfc directly and this is a fraud operation going on.

They have somehow got hold of a database of insurance customers that they are using to perpetuate this scam.

I am reporting this so that action can be taken.

Apr 20, 2020

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concerned with HDFC Life, kindly write at [protected]@hdfclife.com to address the same.

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Address: i-32 rahmani street batla house jamia nagar, New Delhi, Delhi, 110026

I have bought my iphone11 with hdfc bank debit card on 4/12/2019 in noida sector 18, from electro world communication solutions g-1 savitri market. As mentioned by hdfc bank (To receive cashback of 6000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked in apple store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as
Possible.
Mobile no - [protected]
Mail id - [protected]@gmail.com

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Mar 19, 2020

Updated by Mohammad Tabish Could you plz contact me via my phone no so i could easily tell u exactly problem

Mar 19, 2020

Updated by Mohammad Tabish I hv no reference no so how i can fill all the detail

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Sùrãj Kumãr

Mar 19, 2020

Mene puri payment kar di fir nagative accounts show ho raha h .74291850

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Ron Biate

from Satana, Maharashtra

Mar 20, 2020

I recieved a message today which says "ALERT:Rs.999.00 spent via CREDIT Card xx5134 at AMAZON1258399 on[protected]:07:34:49 without PIN/OTP.Not you?Call [protected]." And I tried calling this number for freaking many times but could get connect... I need help.. This is not very good.

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SachinRandive

Mar 20, 2020

HDFC BANK sent the sms like that-"congratulations! Your completed Personal Loan app is now accepted.Pls quote ref no.[protected] for any status update- "

But within 24hr the executive informed thet there are some civil regarding the previous consumer loan from ICICI BANK, which is already paidup...
i want the explanation regarding that matter...

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Address: Shakuntala road Agartala Tripura, West Tripura, Tripura, 799001

Yesterday i went to hdfc bank for cash withdrawal and employee responsible misbehaved unexpectedly for no reason by ordering me to do the duties which she was supposed to do and also by not clarifying the queries ask for multiple times and not only this but also she took the help of her manager without helping the customer the manager also supported the employee by not asking her about the issue instead asking to the customer and supported her miss behaviour by refusing that employee will not apologize even when asked the manager also tried to hide his employees fault by threatening that police will be called for no reason

So request to take severe steps against this manager ditiraj chakraborty and employee bijata das who are not only harassing and humiliating the customer but also not helping the customer in anyway and when asked to say that they are not here to help the customer

HDFC Bank customer support has been notified about the posted complaint.

Mar 19, 2020

Updated by Jacob Banik Request to update about the complaint thank you

Verified Support

Mar 19, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Mar 25, 2020

Updated by Jacob Banik Hi

Could you provide me the reference number

Thank you

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Jacob Banik

Mar 25, 2020

The incident goes as

On 18. 03. 2020 I went to HDFC Bank to withdraw cash through cheque. The employee responsible did not cut the check by herself instead asked me to cut and when I submitted the check to her she accused me by saying that I did not cut it properly. To this I said the employee that it was her duty to cut the check instead the customer as she had the equipments to cut the check properly and also her duty. Meanwhile I had a query where to write 'self ' as it was my first time to cut a cheque so I asked employee to help me with that but instead of helping me she raged behaved arrogantly by not responding to me and called the peon to take the cheque to the manager. The manager called me and asked about the issue and I said him the issue but did not listen to me and pretended as if he is not able to understand the issue and suddenly said that he will call the police even though there was no reason to call the police and that we customers should be responsible for such duties even if you don't know or it is the first time for us to cut a cheque the manager also said that the employees are not here to help the customers for these things.The manager did not even ask anything to the employee and supported her for the misbehaviour and shouted by saying us to go from the place and threatened by saying that Police will be called even though we had no fault . As a customer I couldn't tolerate the humiliation and misbehaviour that happened to me and my mother so said to call the police so that I can protest against the nuisance happening in the place. The manager and the other staff humiliated without considering us as female and senior citizen and humiliated by restricting us to go initially and threatened that they will call the police for no reason. There was a lot of insult humiliation harrassment misbehaviour happened to us which as a customer we do not deserve.

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Jacob Banik's [Complaint's author] reply, Mar 25, 2020

Request to take severe steps against the Manager Ditiraj Chakraborty and the Employee Bijata Das so that these employees will not be allowed to misbehave with any customer which may cause unfavourable results to the company the branch of the bank sakuntala road Agartala Tripura

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I purchased my phone on 29th october, 2019 with a hdfc cashback scheme. I was told i would reciece the cashback within 120 days, it's been around 140 days, the cashback amount was not credited to my account. I tried registering a complaint on the website but there is no provision to register a complaint regarding cashback. No clarity was given when i visited my nearest hdfc bank. So, i would like the promised cashback amount back.

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Apr 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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vivek.83088

from Dharmsala, Himachal Pradesh

Mar 19, 2020

I have applied fastag through hdfc bank wallet id created costomer id created but fastag sticker not received yet. Kindly look into the matter please.

regarding cashback - Comment #3664846 - Image #0

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Seamy

Mar 19, 2020

Have not received my cashback yet.
Purchased a product worth rs 72872 onTatacliq on 24/10/2019. It is eligible to extra 4000 cashback.
My credit card number is [protected]

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Rav1979

from Hyderabad, Telangana

Mar 19, 2020

Worst service and Worst customer care, from past 3 months My Fast Tag is not working and my money is lock down. Every time I call they will kill my time and every time it will be fresh complaint and have to tell the same story, they don’t have complaint number to track and email response for status. Don’t waste your time and money on Hdfc FASTag

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srishtiagrawal00

from Powai, Maharashtra

Mar 19, 2020

Hello sir,
I had tried to transact money from the ATM but the amount got deducted from the account however the transaction did not take place. Its a big amount and thus i want it to be resolved as soon as possible.

Srishti Agrawal

When will i get back the amount?

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Hi team,

This is to inform you that my both savings salary account under customer id 46725845 is in negative balance due to repeated hit of standing instruction from capital first. The account was opened in the year 2012. After 8yrs this account should have been closed or there should not have been activities. The total outstanding is rs.75000 approximately. I am financially broke man.

Couple of years back i went to dombivali, mumbai branch for inquiring about my account status. They told me that its a closed account and we can do nothing about it. I was very happy that day because it was a closed account.

To my surprise i found that my account is dormant and not closed when i opened a new salary savings account with vile parle east branch, mumbai.

They told me to mail you regarding its closure.

I want you to close my account with immediate effect because whatever money i am crediting its getting debited at once. My condition is miserable.

Regards,

Deepayan sinha roy

N. B.:_

https://www.google.com/amp/s/m.timesofindia.com/business/india-business/No-negat...⇄

May 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

HDFC Bank Customer Care's response Dear Customer,

To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches.

Please visit the following link for address of our branches and ATMs:
https://cutt.ly/NtQ6Vm7
Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.

By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.

-Nadia
HDFC Bank Customer Assistance.

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Address: Hadapsar ,pune, Solapur, Maharashtra, 413004

When i was atom pohacha there was gordy, i was stopped when i was going in. He told me that you do not remove the mask that you have tied on your mouth, so i did not know rabi, i said that the head is still corono due to fear, i have tied the mass, only then they said, if you will not take the month, i will not let you go, satrap, i said that you should go inside with me, i have no problem, then he pushed me all these things meiji, i started the phone to record in my phone, when he saw the phone in my hand, he dropped me down and started beating me. It is a shameful thing for this biggest back of yours, if you are seeing this lie then you cctv can check the footage. Datm id: s1annm13, shalimar branch atm nashik on 15/03/20 13:13 from my request to you that action should be taken.

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Apr 28, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Shine Chacko

Mar 19, 2020

I mistakenly entered 5th digit of AC number.
IFSC code is correct.but amount deducted from account .ifsc code and account number is not matched.
They given 36 working ETA but after that no response or responsibility
Please help to file case against to HDFC

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Address: 5A, Akammal Colony, school street, chinnameatupalayam, Coimbatore, Tamil Nadu, 641035

Dear hdfc,

I have settled my credit card on 2017 and my last payment against my credit card is 31/03/2017.

Moreover i have paid at the time of settlement rs.29600. Since it shows more than 40000 rupees.

My card credit card number :[protected]

It is showing in my cibil report as settled, but i want to close this account.

There is no response from local branch.

Kindly let me know my pending amount to close my credit card account.

Also let me know the repayment procedure and noc guideline.

It would be appreciated if you can resolve my issues and it will help me to avoid get support i will file the same case in rbi and ombudsman

+1 photos

Apr 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the credit card details. We request you to share the following details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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vivek.83088

from Dharmsala, Himachal Pradesh

Mar 19, 2020

I have applied fastag through hdfc bank wallet id created costomer id created but fastag sticker not received yet. Kindly look into the matter please.

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V

Varun2090

Mar 19, 2020

Purchased iPhone 11 on 15-oct-2019. Still cash back not received. Just making ur customers fool. When ever I called ur call centre they just ask to drop a email. But u never get a reply.

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S

Shinto Abraham

Mar 19, 2020

I just got message fo refund for railway ticket cancellation into my hdfc account but my statement is quoting i haven't received any money . i need to know the exact issue from the bank side because total amount is about 4550 and i want it to get resolved asap ...

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Address: Chennai, Tamil Nadu

Hi -

I have a salary account with hdfc bank and the customer id is 63459594

I have linked my LIC payment to my hdfc to deduct amount via ecs, every 7th midnight but bank/loan institute has not debited my account on the said date/time.

So i have paid the LIC due amount through online on March 9, 2020. But hdfc bank has deducted rs. 590.00 in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

Apr 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2020

HDFC Bank Customer Care's response Dear Customer,

In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of Cheque(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said Cheque(s), was not sufficient to cover the Cheque(s) received in the clearing.

Therefore the cheque was returned due to insufficient funds and the corresponding charges for Cheque(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the cheque, to avoid the Cheque return charges being levied to your account.

Please feel free to write to us using given URL further assistance: https://cutt.ly/utvzd88 Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

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Address: 641029

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 0573 without my concern on date:16/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : [protected]
Name :- Jitto A
Mobile No. :- [protected]
Credit Card Number Ending :- 0573 bank has auto debited Rs. 1899/- from my credit card number ending with 0573 without my concern on date:16/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : [protected]
Name :- Jitto A
Mobile No. :- [protected]
Credit Card Number Ending :- 0573

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 2, 2020

Dear Jitto, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.

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Address: North 24 Parganas, West Bengal

NWD DECCHG debited from my account on 29/02/2020 twice amounting 29.50/- and 29.50/ though it is salary account and I have not withdraw-ed money from ATM more than twice. Please give explanation why this is deducted from my account without any sms or intimation? Please refund asap.

Transaction numbers:
MIR[protected]
MIR[protected]...

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This is in connection with ticket reference number[protected] booked with yatra through hdfc smartbuy portal. Its for flight booking to and from bangalore to london via dubai on 2nd april. I have been reaching out to hdfc concierge through several modes (Phone call to their support line, through email i'd) and they are not responding for 2 days now. I am looking for immediate help to cancel the tickets and get the refund in lieu of covid-19 advisory to not travel to the uk.

Regards
Bhavin shah

Apr 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details, transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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I have received a message saying that customer mandate reference number xxxxxxxx issued to lic housing finance with value of rs 65000/- and frequency is monthly today for processing.

I am not sure why this is raised? Because my monthly emi should be 52491/- which is accepted but not sure about 65000/- monthly...

Can someone check this and help me understanding???

Mar 18, 2020

Complaint marked as Resolved

spoke to LIC team and understood this is max limit they are trying to get it approved by HDFC ..

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Kondapur, Hyderabad, Telangana, 500084

My self sivaramkrishna. I purchase a mobile through flipkart source hdfc emi, when we take mobile it's fine. Bank person didn't provide consumer durable loan number to us. Starting they provide payzapp link. First 3 months i didn't pay. After that i pay when ever i received payment link through payzapp. Recently last month i received a call from bank legal team say that you are not played emi so we are going legally. Your payment is 10889, my mobile is 9999. Immediately i pay 5000 because they said this is product amount. But i am unable to remaining amount which they charge interest. Now legal department threaten to me and my parents. Please do help on this issue.

Still i don't know my loan account number.

Name : sivaramkrishna undavalli
Mobile: [protected]

Thank you for payment of 5000.00 towards your payzapp txn id [protected] at hdfc bank ltd

Apr 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance

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Plz call on [protected] as the payment from my side is pending and have accidentally missed the call from hdfc due to my busy schedule... And a request plz don't call on my alternate number as i am available only on [protected]... Kindly call on the same... Need to talk so a request to call asap..

Kindly makea note to call on only this number as i will be available at any time requesting not to call on alternate number as it is a matter of privacy.
Thanks

Apr 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the loan account no./last four digits of your credit card no. and the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance

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