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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 462

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S
Siva Krishna Korlam
May 5, 2020
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HDFC team,

I have my salary account with hdfc and I can see that my account with INR 1328 held through GEFU. Why my account is in debit when this is my salary account with zero balance. Why HDFC without information they have done debit??

Let me know.

Thanks
Siva
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    A
    Ayesha Anam
    May 5, 2020
    Resolved
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    Resolved

    Address: Banjara Hills Hyderabad,Telangana

    On 30.03.2020, i made payment of rs. 7000/- to icai but the transaction was cancelled and they refunded amount on 20.04.2020. They provided an arn number but no amount was credited to my bank a/c.
    Attached screenshots for your reference.
    Kindly look into this matter and credit the amount into bank a/c at the earliest.
    Its has already been 15 days since generation of arn number.
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    May 05, 2020
    Updated by Ayesha Anam
    ARN No. 85215220109015206416012 was generated.
    Verified Support
    May 09, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to state that the transaction is reversed back to your account on 04th May'20. Kindly refer to our account statement to verify the same.

    -Nadia
    HDFC Bank Customer Assistance
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      A
      akshitg85
      May 5, 2020
      Resolved
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      Resolved

      Address: Indore

      I have brought apple iphone 11 on dec 01 2019 from hdfc prepaid card and as per offer given by the hdfc bank of cashback of rs7000 by purchase of iphone of rs69999 within 120 days effective from last date of the month of purchase. But now its more than 120 days and i didnt recieved any cashback reward in my hdfc account. Kindly resolve the issue as soon as possible.
      Aug 18, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 07, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details, transaction details, and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        C
        CharanReddy K
        May 5, 2020
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        BRN CASH TXN CHGS INCL GST " of " 177.00" if you did not help me otherwise i will with other bank. unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance .
        May 5, 2020
        Complaint marked as Resolved 
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          H
          Hareesh Bhat
          May 5, 2020
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          Address: Bangalore

          I had purchase Iphone 11 from Imagine stores on February 28, 2020. There was cash back offer of Rs. 6, 000 for making payment by way of HDFC credit card. Till today i have not received offered cash back.
          May 15, 2020
          Updated by Hareesh Bhat
          I have not received any update on the complaint raised on May 05. 2020.
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            H
            hareeshbhat
            May 5, 2020
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            Address: Bangalore

            I had purchased Iphone 11 from Imagine store, a division of Ample Technologies Private Limited on February 28, 2020. There was a cash back offer of Rs. 6, 000 for making payment by way of HDFC Credit card. I have not received cashback of Rs. 6, 000 till today. Kindly do the needful.
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              B
              Balaji.BYAC
              May 5, 2020
              Resolved
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              Resolved

              Address: Yelahanka Bangalore

              The hdfc bank has put a hold on my funds of rupees 3965.45 as mi revenue hold through gefu, ac number is
              Account number: 501000*0860
              Ifsc: hdfc0000140
              Branch: rt nagar bangalore
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              Aug 14, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                R
                Ravi2409
                May 5, 2020
                Resolved
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                Resolved

                I had purchased a washing machine in the months of October 2019. I made the payment through my HDFC Bank credit card as there was an offer of 10% (about 3000/- ) cashback to be sent back to my credit card within 90 days from purchase which I haven't received till date. I contacted HDFC Bank customer care and they said its 90 working days* ( *which means excluding Saturdays and Sundays) but now it's been more than 180 days and I am still waiting for my cashback. Now I am not able to get in touch with customer care executives as well. It's been really frustrating. I am cursing myself to have used HDFC banks services now. I have been on my toes to get this cashback but its of no use. Cashback offers from HDFC bank seems like a marketing gimmick to trap customers into using their services only to deceive them in the end. I have been hdfc bank account holder for a long time but had never used their credit card services in past. This first time experience itself has been a bitter one. I am thinking of even closing down my account with them.
                Aug 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 06, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
                The reference number you have mentioned is not visible to me.
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                  P
                  pnivaskumar
                  May 5, 2020
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                  I have bought an iphone on january 1st and at that time i had an cash back offer of 5000 rupees if you pay through hdfc bank debit / credit card and i paid with my hdfc debit card but the cashback amount has not been credited in my account. It’s been a long time and hdfc bank is not paying attention to my complaint. The cashback has not been credited in the account despite being more than 4 months.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 07, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Jun 09, 2020
                  Updated by pnivaskumar
                  It’s been more than a month. Still no response and issue is not solved. Worst customer service experience.
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                    H
                    HARRY DESAI
                    May 5, 2020
                    Resolved
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                    Resolved

                    Hdfc bank — isaqmc charges

                    Vadodara, gujarat, india

                    Sb acct. No[protected] (Preferredcustomer). I have just noticed a levi of rs. 295.00from my sb account supposedly for mutual fund transaction through netbanking. I have never done such transaction. This is a serious matter and i demand immediate reimbursement of this and all previous such charges
                    This account does not hold any mutual fund a/c with bank.
                    This practise is going on since 3 years with complain branch manger and relation manger who promise to take up case with all request forms filled and then ask us to run from pillar to post within the bank.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 07, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    The referred charges levied in your account are Quarterly Maintenance Charge for your Investment Service account i.e online mutual fund account. Please note your Investment Service account will be charged Quarterly Investment Service account Maintenance Charges at Rs. 250/- for Resident Customer and Rs. 500/- for Non-Resident customers excluding Goods and Services Tax (GST). Accordingly, your account has been charged with the applicable quarterly maintenance charges. We request you to contact your account branch for any further clarification on the same. Kindly visit the following URL to access information for the complete address and contact details of our Branches http://bit.ly/2KtkjVD.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      M
                      Mak8888
                      from Mumbai, Maharashtra
                      May 5, 2020
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                      Address: Chembur Mumbai 74

                      Today 5 may, 2020, without my information, i have received 151.80 spend via credit card xxxx 0696 at amazon1258399 on[protected]:21 without pin, i received this message today i tried to call customer care number but it is not working.

                      This is very careless and unprofessional transaction without my knowledge. Kindly investigate this unauthorised payment via amazon1258399, can't trust now amazon and hdfc peoples.

                      Please give a proper solution and kindly take action against this people without our knowledge how they can do such things.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 05, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      May 05, 2020
                      Updated by Mak8888
                      request page is not working.. stuck at "Please enter valid Complaint Ref No."

                      Please find the HDFC Complaint Number: HBL=[protected] and HBL=[protected].
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                        P
                        ParthMPandya
                        May 5, 2020
                        Resolved
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                        Resolved

                        I bought iphone 11 from apple store on 9th december 2019 vie hdfc debit card with emi option. As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (5 may 2020). I have also complaint via email twice but they don't even think their duty to revert back on this. I hope after complaining here, i will get my cashback soon.

                        Please contact me hdfc bank to resolve this issue soon.

                        Thank you,
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 08, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                        Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                        We request your patience and support during these testing circumstances.

                        -Nadia
                        HDFC Bank Customer Assistance
                        I bought iphone 11 from apple store on 16/1/2020 vie hdfc debit card As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (11/06/2020) I hope after complaining here, i will get my cashback soon.

                        Please contact me hdfc bank to resolve this issue soon.

                        Thank you,
                        I bought iphone 11 from apple store on 16/1/2020 vie hdfc debit card As hdfc bank and their customer care promised i should get cashback of inr6, 000/- within 120 days. However, i haven't get cashback till today (11/06/2020) I hope after complaining here, i will get my cashback soon.

                        Please contact me hdfc bank to resolve this issue soon.

                        Thank you,
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                          R
                          rathodtoursandtravels
                          May 7, 2020
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                          I want to cancel the Emi of ₹2, 00, 000. Booked on 15.4.2020 on my credit card, but customer support and phone banker not available, Im trying from 20.4.2020 to connect but cannot contact them to cancel Emi now they will charge evry month untill Emi gets cancelled what to do

                          It is not my mistake now that I didnot tried to contact the hdfc cc department to cancel Emi.. I have also mailed on the services.[protected]@hdfc for the cancellation of Emi and they repliet with a refrence number now how to cancel the Emi as days are going and I will be charged to pay Emi untill it is cancelled
                          HDFC Bank customer support has been notified about the posted complaint.
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                            B
                            Bharath Kalyan
                            May 5, 2020
                            Resolved
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                            Resolved

                            I have lost my credit card some months before and same i have informed to hdfc credit card department they asked me to clear outstanding then i have cleared the same and informed them to close the card but still there is no any response from hdfc. Day by day they are charging on that stolen cc and sending statements to me to pay the amount this is ridiculous. I won’t pay whatever they charged on that stolen cc this is only because of hdfc team if any issues they can check recorded calls of [protected].

                            Account holder name : m bharath
                            Account number: [protected]
                            Cc number : 9466 (Last 4 numbers these 4numbers only i remembered)
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable charges would be levied to the card account. You will appreciate that the bank charges levied are legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2Z4t9QD

                            -Zubin
                            HDFC Bank Customer Assistance
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                              B
                              Bharath Kalyan
                              May 5, 2020
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                              Here I would like to raise the complaint regarding amount hold in my HDFC account and it is showing MiRevenue hold so kindly clear the same on urgent basis
                              Account holder name : M Bharath
                              Account number : [protected]
                              Amount on hold : 213.60
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                                N
                                Nikhil Agarwal02
                                May 5, 2020
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                                Address: Delhi

                                I had bought iphone xr with hdfc bank debit card on 24/12/2019 from realms store in new delhi. As per the offer i was supposed to receive cashback of 5000 within 120 days from the transaction month end.
                                I haven’t received my cashback till now, and it is more than 120 days.
                                Request you to resolve this at the earliest and credit the cashback as soon as possible.

                                Regards,
                                Nikhil agarwal
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 05, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                May 05, 2020
                                Updated by Nikhil Agarwal02
                                Under which head should i lodge complain in your portal, because there is no head for cashback
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                                  prabhu1130
                                  May 5, 2020
                                  Resolved
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                                  Resolved

                                  Address: VILL JUNGAL PIPRA POST LAXMIPR, Dist, Deoria U.P. 274204

                                  Dear customer care,

                                  Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                                  Kindly reply as soon as possible

                                  Hdfc account details :
                                  Account number : [protected]
                                  Customer id : 74610717

                                  Transaction details :
                                  Reference number : mir[protected]
                                  Narration : si fail due to insuff bal 190420 - mir[protected]
                                  Deducted date : 4 may 2020
                                  Amount : 236
                                  Aug 16, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 08, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  The debit pertains to Standing Instruction failed on April 19, 2020 due to insufficient balance in your account. The charges are levied as per the Bank's Schedule for Fees and charges.

                                  Please visit the URL https://bit.ly/35Nhbwf below to know the fees and charges applicable to your account:

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    prabhu1130
                                    May 5, 2020
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                                    Resolved

                                    Address: Katerra india PVt Kurubarapalli post Krishanagiri tamilnadu 635115

                                    Dear customer care

                                    With any information bank has deducted rs. 236 from my account.
                                    I want my money back and the reason also why it is deducted.

                                    Kindly reply as soon as possible

                                    Hdfc account details
                                    Account number: (Protected)
                                    Customer id: 74610717

                                    Transaction details
                                    Reference number - mir[protected]
                                    Deducted date: 4//05/2020
                                    Amount - 236
                                    I wait for reply
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 08, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    The debit pertains to Standing Instruction failed in your account on April 19, 2020 due to insufficient balance in your account. The charges levied are as per the Bank's Schedule for fees and charges. Please visit the URL https://bit.ly/2LbNuLO to know the fees and charges applicable to your account.
                                    In case of any further clarification or assistance, please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      T
                                      Tishak Creations
                                      May 5, 2020
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                                      Why was reducted the money, purpose of Apr 27th 2020...
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                                        S
                                        Saravanan Udhayan
                                        May 5, 2020
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                                        They deducted 133 rupees without any acknowledgement
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