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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 462

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V
Vamsi Rudra
Mar 13, 2020
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Hi,

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs.885 has been debited on 12th march 2020 from my salary account, mentioning about depository charges on demat account.

I have never used this account, when the account was given to me it was told that the dmat account would be absolutely free whether i use it or not. This is clear exploitation of customers and cheating. I am shocked to see this has happened inspite of me not using the demat services at all. I need a refund of these depository charges and will close the account once an for all. Very disappointed with hdfc.

Need an update on vamsik.[protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
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    S
    sundar mahalingam
    from Chennai, Tamil Nadu
    Mar 13, 2020
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    Complaint status update id 2594366
    Respected sir,

    I have been asking policy copy of credit protect plus plan master policy no. Pp000092 policy ref no.888987 dt 27.1.2020 in the name of t. S. Ramkumar dob 03/12/1993 registered mobile:[protected]
    Registered mail id : [protected]@gmail.com

    But till today neither any fruitful response nor policy copy received.

    Now, in your mail, you ask me the certificate no.

    I also request the hdfc to give me certificate no. & in reply they said, there is some thing wrong in printing certificate of policy.

    Whenever i am asking the policy copy, they have been saying, there is some thing wrong in printing certificate policy.

    This answer they have been saying from the date of policy 27.1.2020.

    So what can i do? What is the way to get policy copy & certificate no? Please guide me.

    If the hdfc insurance division serves like this and delay in giving policy copy & certificate no. Then
    How can they get insurance policy from people.

    Even ask me by somebody, i said dont take policy in hdfc because they do not give policy copy & certificate no. & their service is very very poor. As i expereienced this type of response from you.
    If there is any problem in printing certificate of policy then it should be rectified then & there
    & kept your trust in people.

    I paid rs.64838/- premium on 27.1.2020 for credit protect plus plan for 15 years for rs.2864838/-
    When i take policy, your rep said, in 10 days policy document reach you, but after making complaint in
    [protected]@hdfclife.com, credit protect group ops, as well as consumer complaints forum
    There is nothing happen, still i dont receive policy copy.
    You ask me, confirm certificate no. But they gave me only policy information after complaint made in consumer complaint forum only. And not complaint made in your [protected]@hdfclife.com.

    After making payment of 64838/- on 27.1.2020 & take a policy in hdfc, to get policy copy, i have to make complaint so many time and after sending so many time the complaint, you have not made any solution
    Which is much upset me.

    I hope you will do the needful..

    Thanking you,
    Yours
    T. H. Sundaramahalingam
    F/o, t. S. Ramkumar
    [protected]
    HDFC Life customer support has been notified about the posted complaint.
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      S
      Shubham Sharma 1996
      from Hyderabad, Telangana
      Mar 13, 2020
      Resolved
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      Resolved

      I got the message 'ur transaction on hdfc bank debit/atm card ending * for rs. 1999.00 has been credited/reversed by amazon on[protected]:05:23:56'
      But money is not reflected in my account.
      Amazon says its done from their side, so atleast money is not with them.
      Money is not with hdfc either?
      What should i do? If i have to wait atleast i shouldn't receive these misleading messages.
      Apr 13, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 13, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        U
        unpluged house
        Mar 13, 2020
        Resolved
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        Resolved

        My hdfc bank personal loan account number is 63138243. This month i am not able to pay emi because i left my job due to health issue. And my father got expired. I got new job but my salary come next month. You can check i am a regular payers i have never missed single payment of loan this first time happened. So irequest you to please allow me to pay emi from next month onwards. As a old customer i can expact at least this from your side.

        Thank you
        Prabhav arya
        Mar 18, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 13, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

        -Zubin
        HDFC Bank Customer Assistance
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          L
          Lohia kuldeep
          from Powai, Maharashtra
          Mar 12, 2020
          Resolved
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          Resolved

          Address: Gurgaon, 110030

          Hi,

          I bought iphone 11 for inr 64900, from iworld business, galleria, gurgaon on 3rd nov 2019
          With an offer of inr 6000 cashback on transaction from hdfc debit card.

          Cashback was promised in 120 days but still i have not received the amount.
          Mobile no : [protected]
          Email id : kuldeep. [protected]@gmail.com
          Account no : [protected]
          Branch : dwarka
          Apr 14, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

          -Nadia
          HDFC Bank Customer Assistance
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            M
            Md Fz
            from Powai, Maharashtra
            Mar 12, 2020
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            Address: Hyderabad, Telangana

            Hello,

            I have been charged an amount of rs. 811.26 without my consent and authorization.

            I went to the bank to open a current account. Firstly, they forced me to open a de-mat account and lured me stating the services will be free for lifetime.

            I have been dealing with hdfc bank for over 8 years now and never had any complaints until now. But this time, they took away an amount of over 800 rupees without authorization.

            This is clear case of cheating and looting customers.

            My de-mat account overall balance value is 41 rupees approx.

            The only trade i did till date was but 10 shares of value rs. 70/-.

            Rs. 800+ service charge for a transaction of mere rs.70/-. That too, when i was promised free services.

            I strictly deny this charge and demand a refund.

            Name - mohammed feroz khan
            Phone - 91-[protected]
            Disputed amount - rs. 811.26
            Date - 12th march, 2020
            Account number - [protected]
            Transaction summary - depository charges feb[protected]

            Please refund as soon as possible.

            Thanks,
            Feroz.
            HDFC Securities customer support has been notified about the posted complaint.
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              M
              Md Fz
              from Powai, Maharashtra
              Mar 12, 2020
              Resolved
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              Address: Hyderabad, Telangana

              Hello,

              I have been charged an amount of rs. 811.26 without my consent and authorization.

              I went to the bank to open a current account. Firstly, they forced me to open a de-mat account and lured me stating the services will be free for lifetime.

              I have been dealing with hdfc bank for over 8 years now and never had any complaints until now. But this time, they took away an amount of over 800 rupees without authorization.

              This is clear case of cheating and looting customers.

              My de-mat account overall balance value is 41 rupees approx.

              The only trade i did till date was but 10 shares of value rs. 70/-.

              Rs. 800+ service charge for a transaction of mere rs.70/-. That too, when i was promised free services.

              I strictly deny this charge and demand a refund.

              Name - mohammed feroz khan
              Disputed amount - rs. 811.26
              Date - 12th march, 2020
              Account number - [protected]
              Transaction summary - depository charges feb[protected]

              Please refund as soon as possible.

              Thanks,
              Feroz.
              Apr 17, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 13, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

              -Zubin
              HDFC Bank Customer Assistance
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                N
                Nitin1001
                Mar 12, 2020
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                Resolved

                Hi
                Rs 177 has been deducted from my account stating that 3rd part cash txn.
                This has happened multiple times in the past.
                Even when i'm doing imps to someone rs 177 is being deducted from my account. Bank should charge only imps charges in this case. And also i'm not getting any proper response from your customer support.
                Please resolve this issue at the earliest.
                +1 photos
                Mar 12, 2020
                Complaint marked as Resolved 
                Had a conversation with customer care executive and doubt was cleared afterwards
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                -Zubin
                HDFC Bank Customer Assistance
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                  P
                  Paramesh Bojan
                  from Kumbakonam, Tamil Nadu
                  Mar 12, 2020
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  There has been a deduction of 737 rupees from my account and later came to know its due to a deposit made on my account for 1.5l
                  How cruel these banks are. Who are they to take my money? What kind of service is this when i am already paying interest for my personal loan from the same bank? Suck this hdfc bank and suck their policies? High time these private banks making crores of profit and still find silly way to take customer money. This is the real looting of money and there was no pre-message given while depositing the amount about other charges.
                  Apr 16, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 12, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    A
                    ajaymonusharma
                    Mar 12, 2020
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                    Address: 17 LIG mahavidya colony mathura, Mathura, Uttar Pradesh, 2815004

                    I had a two wheeler loan from hdfc bank in 2013 which was settle and close my the collection department executive stating that the file will be close clearly,
                    Know that settle sf/wd/wo is giving a negative impact to my cibil.

                    The hdfc branch staff are not supportive have no interest in getting the money for there own company as i want to payback the remaining amount to close the file with clean report.

                    My loan ac no[protected]

                    Need fast action on this.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 13, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
                    Mar 14, 2020
                    Updated by ajaymonusharma
                    no update from the bank
                    Mar 16, 2020
                    Updated by ajaymonusharma
                    Waiting for the respond
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                      S
                      Sandysir1123
                      Mar 12, 2020
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                      Address: BHIWADI, TIJARA, RAJASTHAN, Alwar, Rajasthan, 301019

                      Dear sir,
                      I am titu singh sanwal. I have an account in hdfc bank.
                      My customer id is[protected].
                      On 4/03/2020 my account is debited for rs. 1724 as penalty of not paying the credit card bill.
                      The bill is already paid on 13/02/2020.
                      I have complain on hdfc customer care 2 times they said your money will return within 7 days.
                      It's been 7 days but it didn't work.
                      My complain no.'s are
                      1. [protected]
                      2. [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 13, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret to inform you that we are unable to process your request for a reversal of charges with reference number [protected].

                      -Nadia
                      HDFC Bank Customer Assistance
                      Mar 13, 2020
                      Updated by Sandysir1123
                      SIR THIS AMOUNT OF MONEY IS SO MUCH IMPORTANT TO ME, SIR CAN YOU GIVE ME SPECIFIC REASON FOR WHY YOU CAN'T REVERSE THIS AMOUNT.
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                        A
                        Aroraanjali
                        Mar 12, 2020
                        Resolved
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                        Resolved

                        Address: Chandigarh, Punjab, 160019

                        I have been paying hdfc credit card bill for last one year or so almost regularly. But sometimes when i am out of station and thus miss one minimum payment due, the bank charges rs 500 as late fee + rs 950 as overlimit fee

                        I have deposited some rs 37000 in my a/c tommorrow, keeping in mind that i have few very important cheques to get cleared, the bank has put a hold funds

                        Credit card help line guide me to wait for 2 days and paid minimum amount due immediately. I have paid the minimum due but still balance is on hold. Pls do need ful

                        Anjali arora
                        Apr 13, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 12, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          A
                          ArjunManohar
                          Mar 12, 2020
                          Resolved
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                          Resolved

                          Address: 560068

                          Last novemeber (2019) i had purchased an iphone 11 with the hdfc regalia first credit card which had an inr 6000/- cashback offer. Its been over 120 days and i have received no email, texts or calls regarding the same.

                          The customer service keeps transferring my calls and dropping it whilst i'm holding. The net banking portal is useless and the mobile application freezes when you needed the most.

                          I am running out of ways to contacting you people and when you bring this issue up at your branches, they avoid it by saying we can't do anything about this and that i will have to call the helpline.
                          Apr 16, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 12, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          I would like to clarify that there were two purchases made one using the Platinum Debit Card and the Regalia First Credit Card. Both of these purchases had a cashback offer on HDFC cards.

                          Also, Bejoy in the link you sent above, there isn't an option for Cashback related queries so I have raised a complaint via email. Kindly note the reference number: [protected].

                          Please coordinate with the representative to solve this matter at the earliest.
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                            D
                            dbcvfx
                            Mar 12, 2020
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                            Hi,

                            I have made wrong transaction of 10000rs two times on 13 aug 2016 to icici from hdfc, and i inform to customer care of both bank, they told me that we are raising complaint against wrong transaction but i didn't received any response from them.

                            After that, now i send email to hdfc, they told me, we have raised the request to icici bank and if they accept and resolve from their side, then we will put back your money in your account. But they are not telling me whether it's been accepted by icici bank or not?

                            I really don't understand, how can i get my money back?

                            I am icici and hdfc bank account holder and made wrong transaction to icici from hdfc. I need my money back into my account.

                            I am feeling helpless. Kindly help me to get solution.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 13, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Mar 15, 2020
                            Updated by dbcvfx
                            Thank you for looking into it.
                            Mar 20, 2020
                            Updated by dbcvfx
                            Hi,

                            Please, Could you provide the progress on it?
                            Jul 19, 2020
                            Updated by dbcvfx
                            Hi,

                            There is not any positive update in the case. What is the issue? Could you please process this?
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                              G
                              gaurav bhalla
                              Mar 12, 2020
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                              Address: New Delhi, Delhi, 110027

                              Hello team gaurav bhalla here...
                              I swiped by hdfc debit card 3times one on 31oct, 2019.. 2nd on 1nov, 2019.. And 3rd on 3nov, 2019... I purchased iphone in 6000 cashback scheme... The cashback was about to come in 120days means 4months... And its been 130-135 days done still my cashback of 6000 each has not come... My total cashback amount is 18000 means 6000 each slip... I have all slip with me...in my family all three iphone transaction was done and in each slip 6000 amount is mentioned but still no cashback came.
                              Hdfc customer id[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 12, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to write to grievance.[protected]@hdfcbank.com along with the complete issue details and details of the marketing offer like email, URL or SMS contents against which cashback is not received by you.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Verified Support
                              Mar 12, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to provide us with the complete offer details received from the bank along with the header and footer and the transaction date, merchant name and amount by clicking on https://bit.ly/2Lzhyn3 to enable us to assist you. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Mar 12, 2020
                              Updated by gaurav bhalla
                              where is the reference number??? how i will revert i dont even got any reference number
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                                Protiti Das
                                Mar 12, 2020
                                Resolved
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                                Resolved

                                Address: Electronic City, 560043

                                Hey
                                Hope you are well
                                This is regarding my amount putting on hold. Amount of 2396.5 has been put on hold. Could you please tell me when can i have my money back.

                                I left the company and then suddenly large amount of money was kept on hold. I did pay some but still it kept on adding. Also i left the job and was waiting for my full and final payment which i am still waiting to receive. Please do understand my situation.
                                Apr 17, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 12, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Reshma R.Nayak
                                  Mar 11, 2020
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi, please can you help me in getting the balance transferred from my old hdfc food card xxxx xxxx xxxx 1429 to new food card xxxx xxxx xxxx 8753. I have raised the concern to foodcardsupport. [protected]@hdfcbank.com. Also have sent escalation emails to premkumar. [protected]@hdfcbank; srinivasan. [protected]@hdfcbank.com;
                                  Rohit. [protected]@hdfcbank.com

                                  There is no response from any one.

                                  Kindly do the needful asap and help me in getting the balance transferred.

                                  Thanks & regards,
                                  Reshma r nayak
                                  ([protected])
                                  Apr 20, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our Bank Official has contacted you with regard to your query. Please note your request has been processed. For further assistance, you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Lavanyaca
                                    Mar 11, 2020
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                                    Address: 23/2, Mahalakshmi flats, A16, Appakannu street ,loyolds road, Royapettah near ADMK office, Chennai, Tamil Nadu, 600014

                                    I have paid my credit card payment, but amount not reflecting in my login.

                                    Transaction reference No : SUTI[protected]

                                    i have made payment on 9th march2020 from my axis bank net banking .
                                    please let me know any further details requred, i am not to contact customer care to help me on this.
                                    my registered mail id is "[protected]@gmail.com"

                                    resolve the issue as early as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      rohitpungliya
                                      Mar 11, 2020
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Hello, this is regarding my credit card application (20b[protected]w2). I had applied for regalia credit card from a third party agent mr. Rana, who was advertising outside my workplace. But now my application has been rejected as informed by hdfc bank to me via email. Since no reason was mentioned in email for rejection, i contacted mr. Rana and he informed me that there was some mistake in application form and he has corrected it and resubmitted the application. And that i should expect the card in 3-4 days. This sounded fishy to me. So i am raising this complaint to know what is happening with my application.
                                      Apr 30, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 12, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        sundar mahalingam
                                        from Chennai, Tamil Nadu
                                        Mar 11, 2020
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                                        After complaint vide ID2593813/10.3.2020, I Received HDFC INSURANCE MODULE POLICY INFORMATION WHICH IS IN ATTACH ADD PHOTO/VIDEOS
                                        FOR YOUR PERUSAL. BUT STILL I DO NOT RECEIVE POLICY COPY
                                        So I may request you, Please do the needful in getting the policy copy from HDFC
                                        T.H.Sundaramahalingam
                                        F/o T.S.Ramkumar
                                        [protected]
                                        +1 photos
                                        HDFC Life customer support has been notified about the posted complaint.
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