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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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C
capulet
from Mumbai, Maharashtra
Jun 14, 2015
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Address: Mumbai City, Maharashtra

HDFC bank has gone crazy like anything they have started deducting TDS from salary account on amount credited by company. However my employer is already deducting TDS and now these people are deducting double TDS. Its really unfair and unpleasant and does not suits the reputation. Unhappy Customer, Vishal Deore
Dear Customer,

I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

-Anay
HDFC Bank Customer Assistance
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    NDG1234
    from Baramati, Maharashtra
    Jun 14, 2015
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    Address: Bangalore, Karnataka

    Hi Team, I have done two fund transfer to other bank account by net banking. As per net banking fund has been transferred but receiver is not received the amount. Reference No :[protected],[protected] Please look into this urgently and update us. Thanks and Regards, Nandakumar Bhat +[protected]
    +2 photos
    Dear Customer,

    I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

    -Anay
    HDFC Bank Customer Assistance
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      shailesh82
      Jun 14, 2015
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      Address: New Delhi, Delhi

      I had salary account with HDFC bank a/c no: [protected]. I closed this account because they convert this account to saving a/c with minimum balance of 10, 000 per month without my knowledge and any notification via email. That's why I have to pay Rs 5, 500 no maintaining the balance charges to close the account. My request is to refund this money as they have not send any notification as they're going to change my salary a/c to saving account. I have contacted the bank and they told me that I have to pay this amount then only they will close the account. I don't have any options at that time that's why I paid the amount and request to close the account now the a/c is closed but I need my money refunded as this is not legitimate charges. Regards Shailesh Yadav S/O Narsingh Bahadur Mob no: [protected] Email Id: [protected]@gmail.com
      +1 photos
      Dear Customer,

      I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

      -Anay
      HDFC Bank Customer Assistance
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        P
        paras03
        from Noida, Uttar Pradesh
        Jun 14, 2015
        Resolved
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        Resolved

        Dear Sir, I had taken a new policy ‘HDFC classic assure plus” no. 17369352. I have following issues with this policy as below. 1) Policy given to me directly by company as telephonic discussion with Sonia Malhotra, Arti, Nitin, contact no.-[protected] (Directly communication with these three as direct employee of company) 2) Discount given to me is 30% of yearly premium & the benefit will given according to principal premium 3) i.e. principal premium – 60K, after 30% discount premium is 42K, but all benefit will given according to 60K 4) Total amount will pay after maturity will 8.4 Lac. 5) When received the bond there was huge difference found 6) I call immediately again the above mention number for verification & they committed the new policy bond will generated & send to you 7) Till then no any revised bond received 8) Now they have stopped to pick my calls Please do needfull
        Sep 23, 2015
        Complaint marked as Resolved 
        Dear Sir, Complaint not resolved till date, neither company taking any action to resolve it. Tanks & Regards Sunil Singh Negi
        HDFC Life customer support has been notified about the posted complaint.
        Jun 17, 2015
        Updated by paras03
        issue not resolved
        Jun 17, 2015
        Updated by paras03
        i am not understand how the complaint is marked as a resolved
        Only making foolish to customer
        Jun 18, 2015
        Updated by paras03
        Is HDFC complaint resolving depart able to resolve the complaint freely ???

        Or the department is build to resolve the complaint in favor of company only
        Jun 20, 2015
        Updated by paras03
        Company is making fool to customers.
        Policy selling by fraud


        sunil negi
        Jun 24, 2015
        Updated by paras03
        Company is doing fraud with customers during selling of police
        be alert everybodh

        sunil negi
        Jun 26, 2015
        Updated by paras03
        hdfc life making turnover by fraud
        Be carefull everybody
        Sep 01, 2015
        Updated by paras03
        My complaint not resolved by the company till date
        HDFC Health Customer Care sends reminder sms only in odd timing like 1 pm to 3pm. It appears, they have no sense of business we must avoid dealing with such company VK GUPTA DELHI
        HDFC Health Customer Care sends reminder sms only in odd timing like 1 pm to 3pm. It appears, they have no sense of business we must avoid dealing with such company VK GUPTA DELHI
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          F
          Felicia P Paul
          from Aluva, Kerala
          Jun 14, 2015
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          Address: Chennai, Tamil Nadu

          I am Felicia P Paul, residing at Chennai, holding about 30 shares in the Depository Securities. DP ID IN 301549 Client Id 17107295 I wish to have the following for the sake of IT purpose Profit Less than One Year | For the year 2012 to 13 Profit more than one year | For the year 2013 to 14 Loss less than one year | For the year 2014 to 15 Loss more than one year | Kindly send the above details to my e mail id [protected]@yahoo.com Thanking you Felicia
          HDFC Securities customer support has been notified about the posted complaint.
          I am Felicia P Paul, residing at Chennai, holding about 30 shares in the
          Depository Securities.

          DP ID IN 301549
          Client Id 17107295

          I wish to have the following for the sake of IT purpose

          Profit Less than One Year & Profit more than one year
          Loss less than one year & Loss more than one year

          The above details for the years 2012 to 2013, 2013 to 2014 & 2014 to 2015

          Kindly send the above details to my e mail id [protected]@yahoo.com

          Thanking you Felicia
          i suggest you to write to customercaredept of Hdfc securities on [protected]@hdfcsec.com or call them[protected] to get the required statement..also..you can download this statement by loggin online to your trading account...under the tab History...
          ... cheers!!...
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            K
            karhtik3
            from Nadapuram, Kerala
            Jun 14, 2015
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            Address: Bangalore, Karnataka

            During my account opening formalities the executive asked me to open a free HDFC DMAT account. Now I am getting mails and messages that you are crossed upper limit of RS200 which was never told to me as it was sold as a Free account for employees. Regarding this I have already visited nearest branch and given the DEMAT account closure form on 16th may and i paid RS.875/-and they said within 10working days you will get the 3/4th amount, but still now I am getting mails regarding the trading account statement and also money not yet reversed. Please look into this and request you to reverse the charges that was levied on me unnecessarily. I got call from HDFC regarding closure of Demat A/C, she said that again I need to pay RS 275/- for closing this A/C but you will not get any amount reversal and also she said DEMAT A/C is different Trading A/C is different, but I have not used these DEMAT A/C till now, I don’t know how to deal with it, kindly help me to get the A/C closure and reversal of 3/4th of the amount as she told, I have attached the receipt how much I paid on 16th may, This is my kind request for looking into this ASAP.
            Dear Customer,

            I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

            -Anay
            HDFC Bank Customer Assistance
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              M
              Mohammad Arif kareem
              Jun 14, 2015
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              Address: New Delhi, Delhi

              Hi Team, This is a fraud complaint because I've not applied for any HDFC credit card and I'm in Dubai from last 4years. Yesterday I recieved SMS on my India number that my credit card application is under prosessing vide SP01081831. Kindly cancel this immidiatly else i will lodge an FIR. I would like to know how someone use my details and from where you get my details and issued credit card without any verification. Regards Arif
              Dear Customer,

              I will take it up with the concerned team. Request you to mail us at [protected]@hdfcbank.com along with message details and your contact details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

              - Anay
              HDFC Bank Customer Assistance
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                B
                Bishruta Bhowal
                from Bengaluru, Karnataka
                Jun 13, 2015
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                Address: Kolkata, West Bengal

                I have a salary account in HDFC Bank. I am using only this facility provided by the bank. But an amount 561.80 INR has been deducted in the name of Depository Charges from my account without my consent. I want to get back the money...Because I do not use any other facility of this bank knowingly. Thanks..
                +1 photos
                Dear Customer,

                I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  Rajinder singh loharia
                  from Mumbai, Maharashtra
                  Jun 13, 2015
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                  Address: Udham Singh Nagar, Uttarakhand

                  Respected Sir, I Rajinder singh (emp. code 103488) had been worked with HDFC BANK LTD in Rudrapur (0283) Branch from 05th Nov. 2012 to 27 Feb 2014 under mentor Anshu karanatak (A9725) . I have submitted my whole documents which is need for disburse the amount of PF But yet i have not received the Provident Fund amount or any Mail or Information of processing of Provident Fund. Kindly look into the matter & provide me the information about my Provident fund as soon as possible... Name- Rajinder singh Mob-[protected] emp code - 103488
                  Dear Customer,

                  I would request you to email us the above mentioned information & your contact details at [protected]@hdfcbank.com. The concerned team will revert to you on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    V
                    veenananda
                    from Mumbai, Maharashtra
                    Jun 13, 2015
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                    Address: Lucknow, Uttar Pradesh

                    I have opened Demat Account with HDFC Sec. recently. Two days before, when I gave my pass book to print. I noticed that SMS Alert charges has been deducted from my saving bank account. I am not interested to deduct these charges. You are requested to return these charges to my saving bank account with immediate effect. And no deduction should be done without my concern in future. client id no. 51922379, VEENA NANDA A/C NO. 2439122.
                    HDFC Securities customer support has been notified about the posted complaint.
                    the paid service gets activated only on a/c holders consent...u might have agreed to activate onn...but now if not interested...I suggest you to write to their customer support desk on [protected]@hdfcsec.com or call on[protected] for resolution...
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                      L
                      loveram
                      from Amritsar, Punjab
                      Jun 13, 2015
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                      Address: Amritsar, Punjab

                      Dear I'm PB CUSTOMER OF HDFC BANK HOLDING 8+ accounts OF MY FAMILY MEMBERS I HAVE PAYED THE CREDIT CARD BILL AGAIN ITS SHOWING SOME AMOUNT WITH LATE FEES CHARGES KINDLY WAIVE OUT THE LATE FEES CHARGES OR HAVE TO STOP MY BANK ACCOUNTS IT WILL BE HIGHLY APPRECIATED THXX RAM [protected] Card ending 9014 [protected] Sent from my iPhone
                      Dear Customer,

                      I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                      -Anay
                      HDFC Bank Customer Assistance
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                        P
                        PoornaChandra Thejesh
                        from Bengaluru, Karnataka
                        Jun 13, 2015
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have applied for home loan for HDFC under application/File nos[protected]. paid Rs 13+K as processing fee, .however the property had issue i have not go ahead with home loan requested HDFC to return processing fee after deducting any administrative charges. However they are not responding to my mails and they are repaying my processing fee. Could you please help me to resolve this urgently [protected]@hdfc.com AttachmentsApr 14 to me, jayam Dear MR CHIKAMAGALURKRISHNASHET POORNACHANDRA THEJESH, It is a pleasure to have you as our valued customer. This is further to our intimation regarding approval of your loan. The Letter of Offer detailing terms and conditions of the loan is attached. Also attached are "Other Conditions forming part of the Offer." We look forward to hearing from you. Yours faithfully, RADHAYYA S M __________________________________________ HDFC - Customer Care BASAVESWARANAGAR : [protected] www.hdfc.com 2 Attachments Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf [protected]@hdfc.com AttachmentsApr 14 to me, jayam 2 Attachments Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PoornaChandra Thejesh May 13 to radhayyasm, jayam Dear Sir/Madam, Based on my further finding the property what i have finalized had litigation in the court with suite nos OS 52/2211/2007, which your legal team not able to identify. So i am not going ahead with buying this property, i kindly request you to cancel my loan application, return the property papers and return the processing fees at the earliest. Best Regards, PoornaChandra Thejesh [protected]@hdfc.com May 15 to me, jayam Dear Sir The legal is yet to pursue the additional document and clearance is not yet given by legal, Kindly note, the Processing fee cannot be refunded as mentioned in the signed application and DO you Know form, your loan application will be kept open for 6 months and we can fund for any other property selected by you based on the legal and technical clearance. Best Regards, Radhayya. S.M.
                        +2 photos
                        Mar 1, 2018
                        Complaint marked as Resolved 
                        Bank refunded processing fee and complaint is resolved
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                          mohammed.azzhar
                          Jun 12, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          Now its almost 1 month i have been following up for payment. I have taken the click 2 invest proposal online with my credit card. When i came to know about service issues were customer service are raising just repeated queries during my proposal i have withdraw the proposal with in 2-3 day. But when i am following up with refund fund they are just closing the interaction. No 1 is responding correctly..Please help out. Please find below my details' Application No.: S[protected]/Proposal No.: 17623509
                          HDFC Life customer support has been notified about the posted complaint.
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                            Sathishedup
                            from Bengaluru, Karnataka
                            Jun 12, 2015
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                            Address: Bangalore, Karnataka

                            Hi Team, Recently i took a credit a credit card, one girl called and explained some benefits, when i used my HDFC card i will get 5% cash back offer and some other things, but once i swiped my card of Rs 1000 instead of getting cash the amount getting increased to Rs 1028.00, what is this ..? now i am not ready to pay my bills, until it get resolved, kindly contact me on [protected]. Regards Sathish E
                            +1 photos
                            Dear Customer,
                            I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                            -Anay
                            HDFC Bank Customer Assistance
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                              lamimbobby
                              from Changanacheri, Kerala
                              Jun 12, 2015
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                              Address: Ernakulam, Kerala

                              I have recharged my videocon D2H account bearing ID no.73494640 yesterday with my HDFC credit card ending with 9114 for Rs.590. The payment was made and I got a confirmation message in my mobile regarding the same at 20.31.51 on 11.06.2015 that the amount was spent on VIDEOCON63495. But my D2H service is not recharged yet. Please do the needful.
                              Dear Customer,
                              I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your card details, contact details and the transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                              -Anay
                              HDFC Bank Customer Assistance
                              I have recharged my videocon D2H account bearing ID no.96928639 yesterday with my HDFC credit card ending with 9979 for Ra's.2424. The payment was made and I got a confirmation message in my mobile regarding the same at 15:21:19 on 05.11.2015 that the amount was spent on VIDEOCON63495. But my D2H service is not recharged yet. Please do the needful.
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                                virender7394
                                from Delhi, Delhi
                                Jun 12, 2015
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                                Address: New Delhi, Delhi

                                Respected Sir, This is to inform you that as told by Ms ROOPAM SHARMA (Direct Sales Manager, Janakpuri Branch, Delhi) about the above mentioned plan that the minimum total amount received by me after the maturity of plan will amount to 4 Lakh to 5 lakh. But, as recent as today, I called up your customer care to know my policy details and the sum assured. They told me that out of 3 years since my policy commenced, only the amount of the last two years will be given to me with a deduction of another 50% which means my 1st year amount will give me zero returns. Now, I want to firmly ask you this valid question that why did not your agent Ms Roopam Sharma informed me about this pertinent part of the whole policy. This in accordance with laws turns out to be a case dupe whereby your agent very tacitly tried to deceive me into buying this policy whereby she told me that if i surrender my policy after 3 years, i will be getting the full amount actually assured without any deduction plus bonus. In conclusion, i would kindly request you to take immediate action to restore my amount of 3 years after surrender of policy or a confirmation from your side about the final amount that would be assured to me after 15 years. Failing of which will compel me to lodge a case against you and your agent in IRDA. An immediate reply from your side is what I expect. Thank You & Regards
                                HDFC Life customer support has been notified about the posted complaint.
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                                  R
                                  R.Modi
                                  Jun 11, 2015
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                                  For more than one month I have been calling HDFClife about the policy fraud/ cheating. I have written detailed emailed to [protected]@hdfclife.com but everytime I get new complaint ref nos and then no concrete response. I keep calling complaint and grievance dept but nothing has been done so far. I have given request to cancel all my policies but no response so far. Beware!! You will receive a call and they we say that they are from hdfclife and offer you policy with some benefits like free mediclaim policy as they pass on agents comission to you. Once you take policy they call you and say you are entitled for Bonus and they force you get bigger policy and give you business card also of hdfclife Region Manager and promise to give your premium back in 45 days and free insurance after that. The people who are running fraud are Rajeev Agarwal : [protected] Dinesh : +[protected] Neha : [protected] The above people may have cheated many consumers using above modus operandi and hdfclife is not taking any actions against such fraud people.
                                  HDFC Life customer support has been notified about the posted complaint.
                                  So far no positive response received from HDFC Life. I have escalated to the next level.
                                  I could see so may complaint against HDFC life regarding fraud/ cheating. Most of the people are cheated by bonus stories and all.
                                  I notice that the person Rajeev Agarwal who cheated me has changed his mobile number to [protected] and continue cheating more.
                                  In India why cant we have strong law to put all these people involved in fraud/ cheating behind the bars.
                                  Insurance Companies have - No Ethics and Values
                                  Daylight robbery going on...
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                                    R
                                    ramsatam
                                    from Mumbai, Maharashtra
                                    Jun 11, 2015
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                                    Address: Mumbai City, Maharashtra

                                    Dear Team My self Ramchandra A.Satam Having Account With HDFC Bank Account Number [protected], Is that my salary account open before 3 years back, HDFC Close my account withount intimation and after some days they active my account again, i dont get any updates from bank last so many times.8 th june i saw 396.26 charge two times in a day, when i call customer care they easy to give nonsense clearification that my Quartarly balance charge.but when i ask how to convert my saving they dont have answer, i am using without maintin balance no any charge, and if i think to maintain balance thwy charge me 787 rupees, As per RBI policy Bank want to give all confirmation before deducting any charge, but HDFC Is Third Class bank They Earn So many Income Like that Type of Chit and work So Many Nonsense things always are their, We not getting any benefits then also ready to always charge nothing need any types.I need My Charge Revert that set, Already talk and Give My Complaint To HDFC Bank also send Complaint Abount HDFC Bank For You So Give Me Positive Feedback On your side Thanks & regards Ramchandra Satam [protected]
                                    +1 photos
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                                      Gorakhdwivedi
                                      from Karnal, Haryana
                                      Jun 11, 2015
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                                      Address: Indore, Madhya Pradesh

                                      Dear Sir/Madam I am Gorakh Dwivedi, was working with HDFC Bank as B.S.O. in Mahalaxmi Branch at Indore. My Emp. Code was 131513. I resigned from my duties and responsibilities on[protected] and the last working day was 27th Feb. 2015. I have done with all the formalities whatever required by my mentor Ms. Mamta Kaushal (Ex. Branch Manager Mahalaxmi Branch) but I could not get my full and final settlement. I am calling on helpline number[protected] to know the reason but no one is responding to my call. With Regards, Gorakh Dwivedi Mob. - +[protected]
                                      Dear Gorakh,

                                      I would request you to email us the above mentioned information & your contact details at [protected]@hdfcbank.com. The concerned team will revert to you on priority.

                                      -Tejal
                                      HDFC Bank Customer Assistance
                                      Mail got failed on [protected]@hdfcbank.com
                                      please help.
                                      <[protected]@hdfcbank.com>: 550 [protected]@hdfcbank.com... No such user


                                      Final-Recipient: rfc822; [protected]@hdfcbank.com
                                      Status: 5.0.0
                                      Action: failed
                                      Last-Attempt-Date: Thu, 11 Jun 2015 19:04:25 +0530
                                      Diagnostic-Code: smtp; 550 [protected]@hdfcbank.com... No such user
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                                        ninad126
                                        from Bengaluru, Karnataka
                                        Jun 11, 2015
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                                        Address: Mumbai City, Maharashtra

                                        Dear Team, This is to Inform you that I have Applied for the HDFC Credit Card and all the Verification has been done but still now I have not Received the Status & Application No. yet.. Request you to please confirm the Status ASAP Regards, Ninad More [protected]
                                        Dear Ninad,

                                        I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your complete name, address and contact details as mentioned in your application form and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Dear Manoj,

                                        Same has been Received Now they are Saying that it has been declined due to Address Incorrect..

                                        But my point is this at the Same time My Loan has been Approved from HDFC Bank & why the Credit Card has been Declined due to Address Incorrect wherein I have given the Same address..

                                        Regards,
                                        Ninad More
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