HDFC Bank Complaints & Reviews

I got a cashback offer from HDFC credit card through email. Then send and email to customer care for confirmation for the cashback. Got confirmation. Purchased the product. Now cashback is denied by the bank. Now they are saying it is not applicable for online purchase even after so many email communication. Latest query reference number for this correspondence is : [protected]. Thanks.

I am swathi account no [protected]. this month 11 th i have booked ticket in irctc PNR: [protected]. it was cancelled by irctc 12th. then refund amount was refunded to hdfc by irctc on 17 th.
PNR: [protected] Transaction Id: [protected]
RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE
430.0 REFUNDED [protected] 17-Jan-2017.
then conformation is given by hdfc also on 17th. i have called to hdfc customer care and they were told that message is given by irctc. it is clear message given by hdfc. customer care people telling lies and disconnected my call. fake fake company. give the refund for Transaction Id: [protected]. do not cheat customers.

Sir
I want to change my email id because wrong feed my email id when credit card apply. Please change my id my email gmeena2593.[protected]@gmail.com sir my credit card monthly statement not send.please send email id. I not idea my statement. Please change my email id so that I received monthly statement. My last credit card no 7578.

My name Gopal Singh Meena
Patiala

I had made a reservation using Booking .com at a hotel Le Roi in Udaipur on 1st December. But we didnt stayed at the hotel. Later i realized that I have been charged for Transaction Amt. (INR) : 68, 979.84 on 22nd Dec. On 28th Dec i got a call from HDFC Customer care that my card have been compromised and they are blocking the same and re-issuing a new one. Further they confirmed to me that the amount would not be paid to the merchant. What i am surprised is that in India, when we have 2 way confirmation system i.e CVV number input and OTP input. HOW did my transaction even went through.
Regards,
Praveen

Dear concern,
I Vijay Kumar having HDFC customer ID 66360105. I had 1 credit card having number[protected]. I shopping from this card but not paid regularly more than 1 year due to my mother health problems.All the money spend on treatment.i m only person to take care for my parents.Due to this my card suspended.when I free from my mother treatment I paid all money with interest which is clear by HDFC.i have pan card number bqypk6437j.
I also paid my personal loan from HDFC account number 20424055regularly 4 year without any check bounce.
Now I want HDFC credit card but old card shown on my account which is suspended.due to this I did not got credit card from HDFC.
Please it's humble request to you that remove my suspended card from my account for which I take ur loan and credit card facilities from HDFC in future.
Dear concern, I promise that in future I shall not do this type of thing...Please remove...

Regards
Vijay Kumar
A/c no.[protected]

Dear sir,

On 2nd January I had went to the Dmart grocery store in dahisar west as they were giving rs 2000 by swiping the debit card so I went and swipe the card but I got the slip that the transaction declined but the amount was debited from my account of rs 2000.so I want to know when the amount will be reversed as I have talked to the dmart people and the bank people also.

My Account number is [protected]​ so I want when I will get the money reversed. and back to My Account.

I have bought a mobile of rupees 29999 on 18th december using hdfc debit card. The phone I received was damaged, So Amazon took back my phone and initiated the refund of rupees 29999 on 2nd January. They also provided me reference number and transaction ID of that refund. I also registered a complaint to HDFC bank regarding this. Reference number of that complaint is 1225702. They are taking too much time in resolving the issue. Please do something as early as possible.
You can find the reference no. and transaction ID in the photos for that transaction.
Adarsh Gupta
HDFC bank complaint reference no. 1225702
Mobile no. [protected]

I made the payment of Rs. 5750 my HDFC card for November bill before due date. I also have the reference number and also my bank from which I have made the payment have confirmed that they have credited it to HDFC card.
But HDFC goons are calling me and threatening me to make the payment. I called the HDFC customer care and registered a complaint and shared the bank statement with reference number and debit details to them. Even after 1 month they have not resolved my problem. I have also mailed their customer care but they are also not doing anything about it and every time they say that it will be solved in a week's time.
Further, they are charging me additional interest and late payment fee on this in spite of making the payment.
Their service is pathetic and they are using illegitimate ways to loot their customer.

Dear Sir/Madam,

Ref: Auto Loan 32029658

Myself, Harshakumar K have the car loan payment from more 1 & half year. I am paying the Auto loan payment from time to time without fail by every month 5th from almost 1 & half year. In this month I have not sufficient balance in my HDFC bank account on 4th of January 2017. Due to some personal problems, have deposited the cash on 5th Morning around 11:00 AM. But that day, the EMI was not deducted from my account. Afterwards I received a call from HDFC bank with respect to payment. Caller had instructed me to pay the amount in Local Branch. After that I have paid the amount on 18th January 2017 at Bagalkot Branch. After this, on 21st of January my account has debited of Rs. 230/- regarding my car EMI Loan repayment.


Regards,
HarshaKumar
[protected]

I am having a classic account with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this amount refund in my account

From this mobile number [protected]
One perason called and abuse with bad words . I have the phone recording of the same.
Please take necessary action.
Then only i can make the payment accordingly.
That person called continuesly and abuse and the same is very much painful in the morning working hours.
Mistake is his side ..
They didn'tsend bill for the same.
Awiting for your response at the earliest to make payment.

Regards
Johnwesly
[protected]

Hello, I need a serious action to be taken on HDFC bank.
I have heard HDFC from my childhood and I thought it has a good power in the society.
My Issue - I took a personal LOAN from HDFC in the month of Sep/Oct. First installment was debited properly with no issues.
The second EMI debit which should take place on 4/12, did not take place.. Then i called customer service to check on this, I was been told that it's a mistake from banks end the EMI will be debited on 13/12.
Here the hectic customer service starts, I started getting calls from HDFC employees stating I have to pay some late fee as I did not maintain sufficient funds.
I have the screenshots of my bank details which I am attaching it to the same complaint form.
I got calls from more than 6to 7 employees, I explained the same to every one, nobody bothered to resolve it and again today I got a call in regards to the same.

Message to HDFC bank - YOU #####, TRAIN YOUR STAFF PROPERLY SO THAT THEY CAN HANDLE THE CUSTOMERS.
USELESS CUSTOMER SERVICE EVER HAD.
DID NOT EXPECT THIS FROM YOU GUYS

Ref - RE SERVICE ID =[protected]
Policy No[protected]

Dear sir,
I am glad to give you certain information in regard with my above policy. Please resolve the matter as soon as possible at your end .
In the month of July 29th 2016 I have taken above policy by paying Rs 27222/- cross cheque number 000522 dates 29/7/2016 in HDFC Dahanu branch for car number MH 48 P 8333
Hundai Verna
After long harassment, and repeatedly requesting local branch manager, He delivered insurance policy on 12th October 2016 which I received on 15th October 2016, that too after changing me further premium of Rs 2600/- the cheque number 000545 dated 10/10/2016 on HDFC bank Dahanu Road
Upon receipt of policy documents I have requested them to issue policy not from retrospective effect but from the date of issue of policy since I was loosing about 2.5 months unnecessarily. This is not justified. Since delay is due to negligence of company staff. It was not my fault. I was cought twice by traffic police for not having policy documents. In spite of above I have received negative reply from company i.e. ''There won't be any change in the date of policy''
Ultimately I have decided to stop above policy and claimed full refund. After consulting HDFC ERGO concerned honourable staff Mr MAHENDRA JAIN who advanced me to take new 3rd party insurance by Adjusting around Rs 6000/- he also accepted that I can claim refund on above policy Rs 23822/- approximately ( 27222+[protected].
In response to his advice I have cancelled my original policy and claimed refund as mentioned above.
Nevertheless company didn't refund me above claimed amount another 2 MONTHS.
In due course of time I have repeatedly requested and also contacted to Mr Mahendra Jain and their after senior officer Mr Jitesh Sagar
And narrated my problems. Mr Jitesh sagar gave a good response to listen my problem and he shown good care about Custmers that's why I received refund amount
But unfortunately my problem still remains as I received shot refund.i have received new policy after 3 month i.e. 13/01/2017 and refund Amount Rs 8944/-
I desire to be verified this refund amount since I am losing without my fault and punished. As per company view I have used this policy for 5 months. But the fact is I never used this policy even then I am charged.
Your issuance of policy took 2.5 MONTHS there after cancelation took 3 MONTHS that means during this time I have not used the policy for which I was charged Rs 15000/- approximately
Hence it's my humble request to reconsider this matter and study properly so that it can be justified
For your information I have spent about 217 minutes as per my mobile record kept by me for communicating my problems and time to time gave all information to ur senior officers Jitesh sagar and others.
I regret to mention although you're staff is good and cooperative but couldn't resolve this case
Hope do the needful by forwarding necessary refund claim by your valuable cheque.

Thanking you,

Your Truly,
Pratik Kuntawala
[protected]

I Ashok Kumar Agarwal having the Credit card of HDFC[protected]. I clear the dues of Rs 393564/- in month of May 2012 by payment throght cheques as follows.
1) Cheque No 546138 dt 12/05/2012- Rs 50000/-
2) Cheque No 931295 dt 19/05/2012 Rs 100000/-
3)Cheque No 931305 dt 21/05/2012 Rs 243565/-

Still showing the oustanding amount in CIBIL report Jan 2017.

Due to above my CIBIL score has come down.

Please see and Rectified / Update the records in CIBIL

Regards
ASHOK KUMAR Agarwal
[protected].

This is with reference to Interest Rate Change. In last 6 months or more there has been a rate change at least 3 times, HDFC bank never took the pain of informing the customer via a SMS.

When I checked personally at the Desk it was confirmed that HDFC bank only sends SMS for reminders on EMIs and reminders, if the Rate change is on the higher side. Bank personal also confirmed that its customers duty to to go through public notices, or online to check the change in interest rates.

Even if there is a loan with floating rate of interest, until the customer doesn't visit and do the conversion the same old rate will continue. I can only agree that Auto conversion has challenges, but if the bank can send SMS for all other reminders then why not for rate conversion. Its sheer cheating or looting the customer.

Hope I get a satisfactory feedback or its sure I will take it to a higher level and media if required. Its all about earning income without transparency, having systems which benefits the bank and not the customer.

I have an account with the name of harsh sharma. Before some time in hdfc employee open my demat account and says I have target to open the demat account. After some month u close your demat and trading account and u not pay any charge.but my demat and trading account is not close .I some charges are deduct from my saving account.575 rs in last 16.01.2017. Who r the responsible for that and employers is not here to solve the problem.kindly give me solution regarding my complaint. My mobile no is [protected] Harsh sharma .please solve my problem and refund my charges asap.

Cheque Book issued to the wrong person without authorization/verification ( Bank A/c No- [protected]) and person is using cheque for fraud, daily i am receiving cal for cheque, Police also call me again and again, just because of i am customer of HDFC i am facing this problem. when i called to HDFC bank branch then Bank manager said i dont know any thing . How HDFC bank can issue cheque book of that account which i had never used even not a single time and opened in 2014.

you can contact me on --[protected]

Please a look otherwise i will go for other legal actions too.

Unnecessary cash of amount Rs. 261.71 has been deducted from account on 16 jan2017 in the name of DEPOSITORY CHARGES without my knowledge. I have left the organisation and it's been more than 2 years now. Irrespective o[censored]sing this account regularly for fixed deposits and credit card payments. They charged an amount of Rs271.71 in the name of Depository charges. This comes under consumer harassment and very bad. Kindly help me to resolve this.

Hi,
There is a lot of things i thought it would be mistake from consumer means the customer, were company will think that they are proper and consumers are fool, and this happened again with HDFC credit card department, and fooled me by cheating with my hard earned of an amount 3054 rs which they have swallowed for there own purpose, , due to doing this kind of things i was just paying an amount of due beacuse HDFC people put the sword to the customer from back side and shave all there savings, , but for this time i thought to pay the full amount, as my bill was 19377 rs, i paid 3781 rs and my credit limit was 3181 rs for the still due was to be paid 16196 rs, and here again i paid an amount of 12000 on 13 so 16196 minus 12000, and after paying that my credit limit was 13044, and still payable due was 4196 rs, and again on 16 th i paid 4236 rs, so i had cleared my all the bill due which, so my credit and also due i have cleared and my limit should have been credit limit of 19471, but now its 16363 is my credit limit, and statement is 5359 i knw 5359 statement bill is corrrect, but why my credit limit is still 16363, when i have alreday cleared all the bill for 19377 rs with 46 rs as tips to the HDFC, , wen i pay my credit limit should increase its should not decrease, even though if we pay or we dont pay HDFC kick our back bone, and debited my 3054 rs from my credit limit, so please take strict action on the HDFC credit card department, and excutive without helping disconnecting the call.. if it was the case i would not been paid any of the due amount for the HDFC, please strict action HDFC and refund my 3054 rs...

Please do not buy Vehicle insurance from HDFC ERGO, this is Fraud Insurance Company. Even though if you have Bumper to Bumper Insurance, the didnt pay even pay 80% of the Claim amount. when you purchase the insurance they will promise and provide wrong commitment that only 1500 to be paid for any claim and rest will be paid by the Insurance company. Also They dont even provide proper estimate on how much is approved to customer in advance and you will get to know once after its approved. They dont ask for any permission from you to remove any parts from your vehicle and they just simply authorize the service center to change it without even our knowledge. Looks Like the survivor have also some deals with the Service Center if they got the outstation Vehicles and they just simple put maximum estimate as possible and get that paid more than 20% from customer & remaining from HDFC which in turn might go as commission to the survivor also it seems. There is no transparency at all.