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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 339

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M
maryam jahan
Sep 12, 2020
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Address: HDFC bank hamidia road Bhopal.

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have not received my debit card.

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives.
HDFC Bank customer support has been notified about the posted complaint.
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    Shahnazek
    Sep 12, 2020
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    Hello. My hdfc salary account was converted to a savings account in 2019 when i left my job. I was unemployed since that time. Recently i got a statement from hdfc bank and thought of checking it. So i registered for netbanking and found out that my balance was negative. It was -4036rs. Because i didnt maintain the minimum balance. Now i cant close the account not can i use it as future salary account because of the negative charge. I also have a hold fund of 4036rs. Why show negative charge when i have 4036 as hold fund? And i saw an article by timesofindia stating rbi has issued all the banks not to charge negative balance for not maintaining minimum balance and an hdfc representative said theh dont do it. Then why is my bank account negative for not maintaining the balance. That too when im unemployed and during covid too.. Please find a solution to this..
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
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      I have opened hdfc online salary account on 18 August 2020. And kyc is done by visiting akurdi branch. Till date I don't received any welcome kit. After I visited branch for this issue they told me if you not received kit then apply for check book then might be i will receive the kit. The check book is delivered within five days. But I don't receive welcome kit. Then I visited bank once again this time they told me to fill form for net banking...
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      Shubhampawar355
      Sep 12, 2020
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      Address: Pune

      I have opened hdfc online salary account on 18 August 2020. And kyc is done by visiting akurdi branch. Till date I don't received any welcome kit. After I visited branch for this issue they told me if you not received kit then apply for check book then might be i will receive the kit. The check book is delivered within five days. But I don't receive welcome kit. Then I visited bank once again this time they told me to fill form for net banking and debit card. I also done that but still I don't received welcome kit and still net banking not working. When I logged in my net banking and try to fund transfer it shows me you are not registered for third party transfer register now. When I tried to register it shows no debit card attached to this account. After visiting three four times a bank my problem still not resolved. So then I call customer care and talked to executive she checked the staus and said your welcome kit still not despatched so she can't raise complaint against welcome kit issue. But after my request she raised complaint against my issue and said you will receive feedback in 48 hours. I asked her for complaint number she give the number. But when I try to access my complaint status from hdfc Web I get unable to track your complaint number. The complaint number is valid as I have recorded call and I cross checked multiple times . So what to do now? Help me please
      My ac number [protected]
      Id[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        srikanth maryala
        from Hyderabad, Telangana
        Sep 12, 2020
        Resolved
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        Resolved

        My hdfc bank savings account no.: [protected], gaddiannaram branch. on 07th september 2020 rs. 354+354 = rs.708.00 has been deducted without any prior information from hdfc bank. Ther eare lot of transactions occurred in my hdfc account nad i have an rd account aslo running in account right now. Kindly check and refund the deducted amount, in future also will maintain a sufficient balances in my savings account as per bank.
        +1 photos
        Aug 10, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 15, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We are looking into your query vide reference number[protected] and will respond to you shortly. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

        -Nadia
        HDFC Bank Customer Assistance
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          Sudesh Saini
          Sep 12, 2020
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          19/08/2020 & 27/08/2020
          hdfc bank credit card amount deducted from my account but not credited int original source of payment
          querry against clearance about my payment
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sumankj
            Sep 12, 2020
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            I am getting calls multiple calls from hdfc bank for promotional work, this happens almost daily and very annoying i am getting 10 calls on daily basis.

            My number is already registered in dnd in fully blocked category.

            Can you please remove my number from your database/list?

            Please stop all calls to my number [protected] and stop harassing people like this. Atleast i've made up my mind to never keep any relationship with hdfc bank after getting these many calls.

            Atleast stop now.. Block my number and stop calling.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Customer Assistance
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              S
              sun1093
              Sep 11, 2020
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              I have credit card of hdfc bank. It's been more than 1 year and i'm not even using it, there are too many problems in my life and i want to get my credit card settlement. For this reason, i have tried to talk to customer care many times but there is no response from there and they give evasive answers, due to this attitude of the bank, i am falling into trouble and every month my amount is getting more and more, there was a limit of 50, 000, credit card has now been paid 70000, please get my credit card settled, at least in the amount i want to get it settled. I am being fooled for 1 year. At the time of lockdown there was a lady named meenakshi sehgal who was telling herself to be a bank employee, she told me to settle my amount. She also made me stupid in the name of ₹ 9000 settlement. Now she does not even pick up my call, she has blacklisted my number. His number is [protected].
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sun1093
                Sep 11, 2020
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                I have credit card of hdfc bank. It's been more than 1 year and i'm not even using it, there are too many problems in my life and i want to get my credit card settlement. For this reason, i have tried to talk to customer care many times but there is no response from there and they give evasive answers, due to this attitude of the bank, i am falling into trouble and every month my amount is getting more and more, there was a limit of 50, 000, credit card has now been paid 70000, please get my credit card settled, at least in the amount i want to get it settled. I am being fooled for 1 year. At the time of lockdown there was a lady named meenakshi sehgal who was telling herself to be a bank employee, she told me to settle my amount. She also made me stupid in the name of ₹ 9000 settlement. Now she does not even pick up my call, she has blacklisted my number. Now she does not even pick up my call, she has blacklisted my number. His number is [protected].
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 11, 2020
                Updated by sun1093
                have credit card of hdfc bank. It's been more than 1 year and I'm not even using it, There are too many problems in my life and I want to get my credit card settlement.For this reason, I have tried to talk to customer care many times but there is no response from there and they give evasive answers, Due to this attitude of the bank, I am falling into trouble and every month my amount is getting more and more, there was a limit of 50, 000, credit card has now been paid 70000, Please get my credit card settled, at least in the amount I want to get it settled.I am being fooled for 1 year.At the time of lockdown there was a lady named Meenakshi Sehgal who was telling herself to be a bank employee, she told me to settle my amount. She also made me stupid in the name of ₹ 9000 settlement.Now she does not even pick up my call, she has blacklisted my number. His number is [protected].
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                  Address: Hyderabad

                  Sales executive from hdfc bank called me and told that i am qualified for taking top up loan and asked me to apply via offline. I provided all documents and waited for couple of days. Then they told that due to corono lock down my higher officials are asking me to apply the loan via online. Then i have applied for the loan via online and paid rupees 6000/- as a application/ processing fee. Now they rejected my application without leaving...
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                  MadhuGos
                  Sep 11, 2020
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                  Every week i get calls, asking if I'm interested in HDFC's personal loans. I tell no every time. I have received calls more than 50 times. First of all, I don't even have an account there. How do you have my contact details? Im fed up of these calls. Do you not keep a record of who has said no to these calls. Next time, I get call, I'm forwarding it to the cyber cell department.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Adityayayyay
                    Sep 11, 2020
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                    Resolved

                    Hdfc bank charged me twice for not maintaining minimum balance in a month that is 177 and 177 inr in aug 2020.
                    +1 photos
                    Sep 16, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
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                      jennifer abreo
                      Sep 11, 2020
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                      Resolved

                      Address: Navi Mumbai

                      I was provided hdfc regalia card by my personal banker/ relationship manager abyla nadar. She said there are absolutely no charges on the card and it is a lifetime free card provided i have smartpay activated for a minimum period of 6 months.
                      Inspite of having smartpay activated on the card, annual fees of 2950 were charged on 28 th june. She asked me to send an email to customer support and has not been responding since then.
                      Smartpay was activated using her employee code.
                      My charges have not been reversed yet.

                      Is this the type of service and harassment that hdfc provides? It is 2 months now.

                      Kindly reverse the charges at the earliest.
                      [protected]@gmail.com
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 12, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform that due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. The reference number for this interaction is[protected].

                      -Nadia
                      HDFC Bank Customer Assistance
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                        mynkdoon
                        Sep 11, 2020
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                        Dear team,

                        I have swiped my credit card at keventers, go picnic, ludhiana on[protected]. First time transaction got reversed but not received in my account.
                        Pl do refund on amount inr 230/- in my account.

                        Attached reversal receipt with e-invoice of the transaction
                        +2 photos
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                          S
                          Sourav.M
                          Sep 11, 2020
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                          Address: HDFC Bank, Kharadi Branch ( near main road) Pune Maharastra 411014

                          I have submitted my documents to bank on 23rd of july to change my dob on my bank account but they didn't changed it for that i missed out the moratorium which rbi has issued for every person who took loan. Bank has changed my dob on 9th sept after the moratorium period. Now i have been going through tough financial crisis. My account is on hold for loan amount. I want to file a legal action on them.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 15, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          On receipt of your Post, we had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us assist you further http://bit.ly/337rdG1 Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            chinturoy2
                            Sep 11, 2020
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                            Resolved

                            Dear sir, i am anshuman roy. Due to some personal financial problem currently i am not been able to pay my credit card dues this month but it is not that i am not trying to pay. I am trying to take loan and burrow money from other bank so that i can make the minimum amount due. Currently i have only rs. 5000/- which i have kept for my daily bread and butter of my family. But the hdfc credit card recovery agent which is a lady has been abusing me and talking to me in very rough manner and unprofessional way. I explained her my situation but she is not ready to listen to me and instead she is saying when i dont have aukad why do i take credit card and when she said all this i had also retaliated and shouted on her and used a bad language against her which is the first time in my life i have done that. Thorough all this i would like to know am i a criminal who is running away with money. I have picked up all calls and answered each and every calls by recovery team and on the contrary why i am treated in this manner. I also asked her to give me 7-10 days but she was not ready to listen to any thing and started using rough language and started shouting on me. I really hope that this people should be treated legally and should be trained on how to talk to customers. I am really depressed today by this behavior being a customer of hdfc from 13 years they treat me like this. I hope appropiate action will be taken against this lady. The number from which this call came from is +[protected] and lady's name is deepa. I have a recording of her call which can be produced when required.
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 12, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              H
                              hanuunnam
                              from Delhi, Delhi
                              Sep 11, 2020
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                              Resolved

                              Hi,

                              I have redeemed points and amount was credited on 2nd September 2020 and the same amount reversed on 3rd September 2020.

                              And also I have discussed with customer care executive and they are saying you are swiping from the same merchant that is the reason the points will not come and I agree with that there is no issue.

                              My concern is already I have some points and redeemed and got some amount and reversed same. So how they did lapsed points and reversed amount once I redeemed?????

                              Regards,
                              Hanumanthu
                              [protected]
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 11, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the requested details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Preethi
                              HDFC Bank Customer Assistance.
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                                @Ketanmahabale
                                Sep 11, 2020
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                                Address: Roha ashtmi, Raigad, maharastra

                                I have applied for credit closure form two week ago... Still roha astmi hdfc branch didn't delink credit card from bank account... They refuse to give no due certificate and noc after paying all dues.
                                HDFC Bank customer support has been notified about the posted complaint.
                                [protected] reference no for delink credit card from account
                                Till date credit card didn't delink...i didn't get any confirmation message ...48 hrs over sinces request
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Yours given reference number is not working..you fool people's

                                take time for credit card closure and didn't provide noc and no due certificate - Comment #3734072 - Image #0
                                take time for credit card closure and didn't provide noc and no due certificate - Comment #3734072 - Image #1
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                                  pramod prasad9973
                                  Sep 11, 2020
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                                  I am a hdfc creadit card holder the bank has a auto debited r/s1399 deducted from my creadit card to one assist plan on[protected] without my permission i am continuously calling on [protected] but they not receve my call. Please deactivate and refund my money date of incident[protected]. Mob no[protected]. Creadit card number ending 6678
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Pramod, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
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                                    rakeshuiet
                                    Sep 10, 2020
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                                    Hello, i applied for a credit card of hdfc bank. after all the enquiries, i got my credit card ending with 8339 with a message to activate it with otp. i set the pin by entering the otp and i got a limit of rs. 1, 56, 000. the next day, i got a message that my card is anctive and i was asked to not use it. they did not let me know the reason behind it. i am not able to contact them over customer care number. this is such an embarrassment as i attended so many calls for enquiry and after all thta i got an inactive card that too without any explanation.

                                    Rakesh kumar
                                    [protected]@gmail.com
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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