HDFC Bank Complaints & Reviews

I am Mradul Nigam, an saving bank account holder with HDFC Bank.

It is to inform you that I have been observing in my bank statement that whenever I get my card swiped in Petrol Pumps, a fuel surcharge gets deducted from my account.
Last time it was on 2nd January, 2017 when I used my card to make a payment of Rs. 265, a fuel surcharge of Rs. 11.50 got deducted from my account on 5th January, 2017.
This is totally unacceptable. How can you deduct money from my account without my permission. I want an early resolution to this problem, or else I'll have to take a strict action against your bank.
Also when I am using your phone banking services, my is being disconnected by your phone banker agent as soon as it is patched to them. They do not seem to be interested in resolving my issues.
Please help to resolve my issues asap.

My debit card [protected] was blocked by hdfc bank. My account number is [protected] and customer id is 2587 3861. The bank has blocked without any prior information. This is very unprofessional act of the bank. I could have got into a big problem because of this action as i am out of station now and we are all facing from cash problems due to demonetisation. Moreover they have deducted rs 1034 from my account due to not maintaining required balance in account. This was not informed to us by the bank before creating the account. They deducted for two months that is november and december on the same day. This is act violates professional ethics of your bank. Wothout giving warning how can you deduct such a huge amount that too together. If the bank would have deducted earlier for november we would have ensured that account has minimum balance so that it would not happen the next time. But they deducted for both months together before informing or any kind of warning. This was not expected from such a big bank like HDFC. Please respond to my email.

I am customer of HDFC bank from last six years and park Rs 25 Lacs app in S/F FDR and RD. On Jan 06, 2017 Miss Anshul Gupta a welcome desk ( Simply say clerk) ask for ID proof while withdrawal of cash from SF account, as there is no any rule framed in this respect by RBI. whthet a clerk of bank branch has power to forum-ate the rules to harrss the customer

Hi,

I had blocked my hdfc primary prepaid forex card and activated the back up card no. [protected]. The back up card has been activated and intend to change my old mobile no. But getting message that this operation is not allowed in blocked cards.

I registered online request to hdfc twice but not getting satisfactory response. Even, have filed application to hdfc silvassa branch to change mobile no.in forex card net banking but it is still not updated.

Its very frustrating as not getting proper response from the hdfc team

I am holder of HDFC credit card ending with 3444 in the name of Mervin Fernandes.

On 22/12/2016, I swiped my card at a Petrol pump at Mapusa Goa for Rs. 200/- . To my shock, I see I have been charged an additional Rs. 10 for this transaction.

I am aware, Banks take maximum leverage when people use cards at Petrol pumps. However, I see other banks have stopped levying additional charges ever since 8 November 2016.

It seems HDFC is a bank of opportunists, eager to take advantage of people. It is very difficult to provide 2 100 Rs notes in these days and the Petrol Pump staff assured me there were no additional charges.

However, this is not the case, I have been charged extra.

Advantages of demonitisation

I have been HDFC credit card from 2013 and i have been regular in making all payments for which i have valid records too.

Recently due to demonetization in the month of NOV 2016 i was unable to make a payment and i have explained the same too stating payment will be made next month.

I get messages from new number stating " our managers are going to visit your house " and i get almost 10 calls each day and this a complete harassment.

Im ready to take this to next level because of harassment.

Hi - i have a salary account with hdfc bank and the account number is [protected]. I have linked lic to my hdfc to deduct amount via ecs. Unfortunately i have not maintained the balance for the month december 2016. So i have paid lic the actual amount with fine. But hdfc bank has deducted several charges (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

With Modi ji inspiration I told my father to use bank through transition for his daily life payments. But he doesn't trust online banking services.
In this situation I used his card (under his knowledge) for FreeCharge money so that it may helpful for future use but today morning with out my intervention there is a transition has gone where 1000rs has been charged to my father card which made confused me and him about this transition as it is made early morning 5 (we were still in sleep).
This was known through a message to my father mobile
"Thank you for using your HDFC bank CREDIT card ending 3503 for Rs.1000.00 in MUMBAI at FREECHARGE77252 on[protected]:05:56:12."

This made my father that he is right and I am wrong, I feel soo embarrassed with this situation.i made a small search about "FREECHARGE 77252" in Google as I saw this problem is only going to the HDFC credit card holders who is using FreeCharge, But none of them where aware(customer and FreeCharge company) at what services they were used. The FreeCharge customer care member told that there is same problem with HDFC card holders of their freecharge customers. So he told not to use HDFC credit card for transition.

Give me a correct explanation for this

I have recently opened and a/c with Hdfc bank but it gone in mines how done know when discuss with bank they are not reply in proper manner they have stuck all money my Rs 40000/- please help in to get my due my cibil score I hampering . I have visit the bank of in sector 12 Noida but said the have issued the credit card my name however I have not received any credit card till date and this card is issue in 2013 wherein i ask for the statements but don' t have. I m not able understand how to deal with this kind of problem as one of my friend suggest me to register the complain

Naming its 24/7 customer service but not respond on calls. What is the point to mentioning 24/7 customer care service.

I have called customer care service but no one responding but the phone is continuing without response.

One person responded after 4 times of calling and he immediately cut the call he did not listen, is it the way you are treating the customer

Respected
Ir,
I beg to state that i brought a bajaj ct100 motor byke from lk trading, rupnarayanpur on 2006 which was financed by hdfc bank, asansol branch. (Near ashram more). Loan number is - 2480814, hdfc bank recovered the full loan amount with interest from me within 2008. But did not provide me any noc. Even hdfc bank did not give any awareness or information about noc at the time of loan taking or after fully recover the loan from me by post or any other way.
Now when i want to buy a new byke, when i go to bajaj show room (Rupnarayanpur) they are asking a noc to take my old motor byke. Then i went to hdfc bank asansol on[protected] to take my noc. But the loan section of hdfc bank told me as i did not take my noc in 2008 thats why i have to pay rs 500/- for this noc. I told them that i did not know anything about noc from the end of bank at the time of financing or recovering. I have come to know just now that i am entitled to get an noc from hdfc bank. Then bank told me that after recovering the loan from me a noc was send by bank to me by post in the year of 2008 which i could not get due to postal problem. Then i am asking for the document of any prove from bank whether they are relay send me an noc by post in 2008 or not, but hdfc bank unable to show any document on behalf their claim.
I don't get any information from hdfc bank during 2008 to 2017 period that i have to take my noc by myself from bank otherwise i have to paid penalty for that. Bank could not show any document only vervaly told me that hdfc bank was informed me about noc those days by post which i could not get and now it is my fault and i have to pay rs 500/ to get my noc. When i told them that i will go for a legal action against hdfc bank for my harassment regarding noc then hdfc bank told me to submit an application by explain my problem thereafter they will try to consider my matter which i did according to their instruction. But how many days will the take to solve my problem the did not say anything clearly to me.
I shall be highly obliged if you kindly take the necessary steps and do the needful as early at your convenience. I am all time faithful to you for your this kindness.
Yours faithfully
Anandaroop roy
Village - pranapally
Post - achra
Dist - burdwan
Pin - 713335
Email - [protected]@gmail.com
Mobile no - [protected]

I am Vipul Likhar, holding a/c no.- [protected] and customer id[protected] which was salary account some(approx 7-8) months ago. Bank debited AMB charges suddenly from my account without any prior information. Why deduction are there if you can't inform at least once. This type of behaviour is really ridiculous . Please refund my balance at the earliest.

Here is the description of deductions-
07 JAN 2017 AMB CHRG INCL ST & CESS FOR NOV 2017 690.00
07 JAN 2017 AMB CHRG INCL ST & CESS FOR NOV 2017 345.00

Regards,
Vipul Likhar
Email iD - [protected]@gmail.com

Hi i had credit card from hdfc bank, i had cleared all my dues on feb, and also i blocked my card, but still they kept charging me and on september gave me a notice, when i called they said clear the half dues and let the payment settled and my cibil will not be hampered, but after making payment they updated my payment as settled amount.This was the fraud they did with me, now when i called them they are asking to pay the remaining amount, please help and update in your website as next time it should happen to anyone else.

Plese assist a file a complaint aginst them

I dont want to use credit cards, unnecessarily am paying lot of interest on my every purchase, so am going to use better card from hdfc. Thank you, so i want to completely cancel the credi card, pls do the needful, hope it will not take much time to cancel my credit card, almost i have visited your bank for closing card thrice, expectting better work from you people
Rgards
Kiran Kumar KN

I have a saving bank account in yours bank branch in Sunam Distt Sangrur Bank IFSC code HDFC0001412 vide account number [protected] and I visit bank personally 3 to 4 times in last 4 months but the dealing person not solve my problem and always she saying to me bank branch have not provide ATM card according to yours bank policy my old ATM is blocked due to my card is old and my netbanking is also blocked with this so i face many problem so please arrange to closed my account as early as possible and i am not want any customer relation with yours bank my experience about yours bank dealing is very bad so please solve my problem as early as possible my Mobile Number is [protected]

Respected sir
nivedan he ki me Daddoo Bhawel Ne HDFC bank ki SUSARI branch she 150000 rs ka personal loan liya José bank Ne sbhi charges 6219 rs kaat kr 11/11/15 ko 143781rs mere HDFC A/C [protected] IFSC code 0001056 me jaari kite jise 4387rs ki 48 kisto me kul 210576rs return krna he. sir DEC. 2015 se me inki bank k a/c me mere SBI A/C ki manawr branch se NEFT 1 se 3 taarikh me krta hu Jo mere SBI a/t she turnt deduct ho jaati he.
sir inki bank me employees k dhmkiyo bhre phone aane lge ki aapko HDFC k a/t me 5000 rs hmesha rkhne pdege nhi to aapke ghar aa k gaaliya denge or pese vasul kre ge. itna hi nhi inhone mere hdfc a/c she 1500rs low balance charge k naam PR kaat bhi liye.or or jyaada amount bank me rkhne k liye presur bnane lge.
sir tb inki bank k Mr yadv Ji ka [protected] Ne phone PR btaya ki aap HDFC BANK k [protected] IFS code HDFC0000036 me kiste bhrne se kiste bhi KT jaaya kre GI or low balance k naam PR charge bhi nhi lge ga. sirtb se me is a/c me time se phle mere MANAWAR branch k SBI a/c se NEFT krta rha Jo turnt mere a/c se deduct ho kr loan a/c me KT jaati he. sir bank Ne mujhe gumrah krte huge baar baar mangne PR bhi na to loan a/c diya or naa hi loan ka statement.
but hi request krne PR SUSARI branch k manager Ne mughe SUSARI bulaya or loan numb. or loan a/c ka statement diya jise dekh kr mujhe shock huaa kyu ki time PR kiste bhrne k baad bhi bank Ne mujh PR 15178 rs ki penalty lgate huye 124310.38 rs sesh btaya jbki mene an Tk 14 kisto me 61418 rs ki kiste time PR JMA kr di he is hisab se an 88582rs hi sesh he.
sirbhut jyada request krne PR manager Ne mujge Indore ki Bombay hospital j pass wali bank k Mr Yadv [protected] ka numb diya or btaya ki ye aapki help kr site he. sir inse baat krne PR inhone mujhe Indore bank bulaya.phuch kr in he 19 baar phone lgaya but inhone phone receive nhi kiya.bdi mushkil she WNBA Mr Amitabh saxena [protected] or Mr SHUKLA mile jinhone unke computer PR mera loan stetment dekh kr btaya ki aapki kiste to timely JMA ho rhi he is liye panelty 15178 nhi 10791rs he. ye amount aap cash ya cheque me de do aap ki saari penalty hta de ge fr inhone btaya ki 6252 rs hi dedo.or request krne PR inhone btaya ki aap 6252 ka 50% hi cash dedo to sbhi panelty hta kr 88582 rs k sesh loan ka stetment de dege. for inhone bta ki abhi aap k pass pese na ho to Badwani jaa kr Mr Akhilesh [protected] ko de kr phone PR baat krwa do to sbhi panelty hta kr 88582 rs ki sesh rashi ka loan statement aap ko de dege.
timely kiste NEFT krne k baad bhi mere sbhi kaam chor kr ye mujhe kbhi SUSARI kbhi Indore to kbhi Badwani bulate he .
HDFC bank me duwara maansik or aarthik rup she bhut hi preshan kiya jaa RHA he.
sir aapse request he ki mujh PR bewajah lgai gyi saari panelty ko htwa kr inke duwara kiya jaa RHA maanshik or aarthik nuksaan ki purti hetu uchit muwaja dilane ki Kripa kre
thank you sir
Daddoo Bhawel
[protected]
[protected]
[protected]@gmail.com.com
Loan numb. 36021819

Dear Sir,

refer my complaint docket number is[protected]. my salary account no. [protected] (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. now my salary account in hdfc bank has been converted to savings account (without informing me or warning me) i had logged complaints with above docket number to customer care and raised a request to close my account as I did not want to use the account and they did not follow up with the request and close the account.

it is requested to close my account and waive up the penalty.

regards

panchanan nayak

Dear All,

This was my First Account. And i felt proud of having account with HDFC Bank.

Past 9 years i have the salary account with HDFC bank. And additionally, i am using HDFC bank life insurance and credit cards too with no any defaults.

Critics:
During demonetization time ( DEC 18). The new rule is that we can invest below 5000 to bank account. If it is above 5000, then a reason is required which is acceptable.

Note: I have my salary account in HDFC Bank-other state

But, on Dec 18th when i was in the bank (HDFC Mint-Chennai branch ) to deposit amount of worth 15, 000/- old notes.

I was not respected properly from the respective Bank employees including the Bank manager.

As i approached the Bank employees, I felt there was a 'Domination' by Malu representatives around the bank ( sorry to say) what ever query is raised I am routed to Bank representative here and there with getting no proper response including Bank manager of same category as mentioned above.which was totally furstating and annoyed for me ( as a Public).

Initially, the Bank representative did not accept pointing that i have a salary account.

Then later i met the branch manager, And explained the situation and provided the required justification to deposit my money which is hard earned one and i am regular "TAX PAYEE"".

The manager replied 2 points:
a. The amount you hold is not MONEY and it is a invaluable note. So, we did not accept it. And too the account is your salary account. So, we did not accept.
b. If you want, you can travel to out of station to the home branch to deposit balance money. We will not accept it.

I got felt really shocked by his behavioral approach which came from a HDFC branch manager.

ON that second, I think the worth of the HDFC bank that till now i have the account. Customer relationship is zero.
Thinking that is a profitable bank for both you and Customers. But I need to remember one point that because of customer reliability and satisfaction HDFC Bank grows by earning profits.

I am receiving all messages from HDFC. However, i am not receiving the OTP to my mobile that is registered with HDFC bank savings account.

Staying in US and maintaining a Savings Account in India is becoming a nightmare while dealing with HDFC bank.

Customer support is available only during IST hours so I have to stay late in the night to call up..which world are we part of? what is this business model?

Sad.. :(

Regards,
Pavan

I have Savings A/C with HDFC bank and they are imposing me negative balance for non maintenence of min AQB.
As per FEB, 2015 RBI has strictly warned banks against imposing negative balance on savings a/c which were earlier salary a/c. Yet they are harrassing me. i have written several times on their portal but no reply.

I would seek help as i cant pay -7000 to HDFC bank for doing nothing.