[Resolved] HDFC Bank — Void payment not refund

kumar.rohitash702

from Gurgaon, Haryana

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	Hot Spot

Dear Sir,

On dated 06th Dec'16 i am purchase i phone 5 through Hotspot by credit card due to some technical error i am paying thorugh credit card only 19000/- or 2100 paid by debit card.

Merchant by default 21100 instead of 2100. When ichecked slip he saying card swap by default.
after that he re swap card again void slip -21100/-

I would like to request please refund my money in my bank account asap.

+1 photos

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Jan 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

HDFC Bank Customer Care's response Dear Customer,

We are not able to pull up your account basis the details shared by you. Please email us at [protected]@hdfcbank.com attaching the void slip and share us your 14-digit account number / Customer ID so that we can check and assist you with your query.

-Bejoy
HDFC Bank Customer Assistance