HDFC Bank Complaints & Reviews

Im haring savings account of hdfc bank in tamilnadu palladam branch..
A/c no:[protected]
I lost my customer id.. Please send my customer id to [protected]. Please send me through my mail id..
Very urgently i needed...
Please quickly find out and through mail me..
Im having account number and card number and then telephone banking password also.. So just i needed customer id password for netbanking... Thanks and regards t. Dineah

MY account went to -5000
It was salary account. I quit the job 3 years back.

I didn't noticed that they started deducting money for past two years.
Today for an emergency my fried transferred 2000 to my HDFC and i came to know it was in -ve

I don't have any income from Salay for past 3 years and I am not using the HDFC account at all.

I didn't get any fortification mail or letter regarding this.

Kindly suggest how to get the reversal of deducted amount.

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected]
I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment.
My details are mentioned below.

Name: abymon abraham
Credit card number : [protected]
Pan # atlpa1098c
Credit card reg. Phone number: [protected]

Please send the details into the below email
[protected]@yahoo.co.in

Thanking you
Abymon abraham
Email id : [protected]@yahoo.co.in
Ph: [protected]

Kindly cancel my money back credit card with HDFC bank. this is a new card and i don't want to continue service further. Please cancel this asap. They are asking me to take card security service which i don't want as of now. Executive gave me a call and disconnected when i was asking her for not activating such service. If this is the case now so i can't handle this in near future.

This is Vignesh Yeram

On 22nd Nov amount has been debited from my savings account. This is unknown transaction and i am afraid whether it is safe to do netbanking from HDFC bank.

third party gateway id transaction Reference no - [protected]
PAYUIBIBOWEBPVTLTD

Bank ref no[protected]

Regards,
Vignesh Yeram
Contact no - [protected]
mail id - [protected]@gmail.com

Dear Team,

Would like to inform you that I was holding a salary account of HDFC
Bank since 2009...Post which; I also received the credit card of the
same bank and was using/maintaining properly till Feb of this year but
unfortunately I caught up with Typhoid and then continued with
Jaundice due to which I had to quit my Job and went to my home town
for complete bed rest for more than couple of months. After that I
could not pay even the minimum amount dues of the total expense amount
due to jobless till August of this year.

Post getting job, I started paying the EMI's for loan which was taken
in the year 2014 and was not being paid for 3 months from Apr'16 to
Jun'16 but unable to pay the CC dues wherein it was already informed
to HDFC through net-banking portal. They simply informed me about my
remaining dues and asked to pay apart from I did not get any
resolution. Again, in the month of Sept'16, I marked a mail to Bank
for closing my card and requested for settlement, also asked to give
me an option to pay it in installments as I am not financially strong
to pay in one shot. But, again the respond which I got from "RPMC
Senior Management" was bit disappointed as they sent me the settlement
letter to which I never agreed/committed on that high settlement
amount.

And after a month I started receiving calls from Recovery Agents
related to it where they again asked a huge amount which was not
possible to pay due to low salary wages in compare to my last
withdrawn salary which was clearly intimated to them in last mails as
well. And than I asked them to provide me installment option in such a
way so that it would be easy to pay it.

Repeatedly, I am requesting them for installments options so that I
can pay the whole amount and clear all my dues to close the same but
they were still asking for the same amount in one shot.

Initially, this month I was in touch with a female Recovery agent for
settlement related and were discussing on the amount to be paid and
also I've informed her not to call between 11 AM to 5 PM as phone
never remains with me at that time. Last time she called me from
landline no. once on last Saturday and Yesterday but I missed to pick
the call otherwise I never fails to pick up any call apart from rare
time.However, we had a last conversation stating that
she would get back to me for negotiation of the amount.

But now, from last couple of days, one recovery agent named Mr. Joseph
calling and threatening on call along with abusive
language which are legally and ethically against the Human Rights and
Indian Penal Code. Last time, while writing few mail, it was already
informed to HDFC but still I am getting threatening calls.He shouted
and asked me to submit 75 K in an hour or else he would call my
parents and my relatives to abuse them and will ask to pay the same.

I know; now a days technology is very vast to get any ones contact
number but I don't think it's fair to find any females' contact to
tease, threaten or abuse them wherein they are no where into the
role/picture. If their deal is with me than be it with me only as you
all have never taken any permission or confirmation or consent,
neither they are any guarantor for this.

I would request you to kindly look into the matter and advice on the
same as I have never denied to pay it and I don't how they are
portraying my details of all the conversations I had til now with them
so kindly let me where should I complaint related to this to get rid
off as presently I am very much afraid of these calls and truly
speaking I am not able to do any activity with this reminder calls.

If my intention was not to pay; I would have never write a mail to
them or shared my contact number neither I would have picked any call
after knowing its from Bank. Everyday, I am speaking with them everyday
might take hard decision, i.e. better to suicide rather than listening
those abusive languages or should I go through legal procedures so that
I can get free from mental harassment due to which I am not able to do
anything in life.

I would request you to get back to me as I am not in a situation take
any of the recovery agents (HDFC credit card) third party rather than
picking HDFC's people call. For settlement of credit card I don't want
to go through these agents as I am getting very much afraid.

I am hoping for your co-operation and positive response.

Dear Sir/ Madam

I have a saving account in hdfc bank vasant kunj delhi . One of my friend request me to open a account to fulfill his target for open a accounts.
he told me after it you not need to use and account close now my account showing me -6000 nearly balance and some more than 1000 already my money cut from balance .

Now i want to close my account . I also read RBI guideline and have one copy with me. Kindly tell me how i can close this issue and help me to fix this problem.

please do the needful

Regards
Anuraj yadav
[protected]
[protected]@yahoo.co.in

I purchased a mobile from Flipkart priced Rs.5999/- through HDFC Bank Debit Card on 27th October. But the next day I cancelled my order and according to Flipkart the money should have been refunded within 3 days. In the meantime on 28th my account was blocked by HDFC Bank Official by mistake (they have admitted it and apologized). Now my account was reopened after 5 days. But I didnt receive the refund amount. I have mailed repeatedly to Flipkart and HDFC but according to Flipkart the money is with HDFC Bank and they are not crediting the same to my account . According to HDFC they have not received any money. I have forwarded the email of Flipkart confirming they have refunded still no response. Already 1 month is gone by and this mud slinging is continuing and I am not receiving my hard earned money back.

Hi,

Similar transaction was made in my account too.

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 862.70 has been debited on 16th NOVEMBER 2016 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES Oct16 -with regard to my demat account. I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customer.

Also no prior intimation/ later information about such deduction is given to the customer.

Kindly help...!

Regards
Manojkumar Salla
Mob-[protected]
Mail ID- manojkumar.[protected]@bharatbijlee.com
HDFC Customer ID : 57934366

This Parag Shripat Shende.Proposal no[protected].My prosopal was rated up after asking so much documents. I didn't continue with rated proposal and cancelled my proposal. Hdfc life committed me to give refund within 10 days.Refund processed on 12.11.2016 but failed to credit due to technical reason.I have provided fresh NEFT mandate with account statement .But till date I didn't get confirmation regarding refund process.

I have paid 5000 rs as said by collection agency of hdfc. The agent mr. Manoj shinde collected the money 1 year ago and he said he will give me settlement letter in 2 days.
Still i have not received settlement letter and bill is getting increased day by day.
Attached herewith is receipt of payment.
Also from collection department no one is providing the mail id for registering the compliant.
Please look into this n clear it out asap

Hi

My HDFC Auto Loan pending payment on my company name in the year 2016 March. However I had called the collection folks and setted the account. Also got a No object letter from HDFC bank. but the status in CIBIL as of today is “written-off” and Current Balance is also showing. When I paid amount to Hdfc Collection Executives, they promised that they would clear the CIBIL status from “written-off” to “NIL”. still they didn't do.
What should I do & whom to contact for this issue?

Please advice

Thanks,
Sivasenthil Kumaran

Hi,

I am credit card holder of HDFC bank since 2013. But from last 3-4 months failed make payment in time. However, I am making payments towards my card in regular interval. But from last 2 months i failed to make payments in time due to some financial crises. Today 30/11/2016 i am getting so many harassment/vulgar calls from a representative and he asking to pay the whole outstanding amount, I already requested him for a day to make minimum payment due on my card but he refused for one more day.

Please allow some more days to settle my whole amount. However i am ready to pay the minimum balance every month. I am an old customer of you bank. (Phone number : [protected])

Thank you
Deepak

On Dt 29th Nov 2016 I have visited SF road, Siliguri HDFC bank branch to deposit some amount in to my saving account. After almost 2 1/2 hrs of waiting when my turn came, the cashier/other staffs told me that as my account is a salary account I could not deposit any money into it.

But I receive sms from Bank that my account already converted into savings account long ago, and bank deducts maintenance charges when account balance reduced to its minimum level.

Bank staffs send me to one lady to share my issue to her but in vein.

is this the right way to provide customer service to any customer?
I have showed all prof of SMS which I got from HDFC bank related to this but it seems bank staffs just done want to understand anything.

Hi Team,

On 13th October i have recharged my TATASKY DTH account using my HDFC credit card (Rs 1000/-). But HDFC credit card payment gateway did not submit the payment to tatasky account. However, the bank has debited Rs 1000 from my credit card account.

Then i have filed a complaint about the transaction with HDFC bank. Complaint reference number - [protected].

Even after submitting the requested documents they are just playing around without resolving my issue. Every time i get a different responses whenever i tried to contact them. I have contacted more than 6 times and its been more than 45 days, still my issue is not resolved.

Please help..!!

Thanks.

Dileep Kumar

Hello sir,

My name is Kuhan Walia, holding an account of HDFC with account no. [protected]. I also hold a credit card from HDFC which is payback card with card no. [protected]. As per the billing statement of this month i have to pay 42, 202 Rs. till the date 9th dec. 2016. I apologize for all the inconvenience that has been caused every time i could not pay my bill on time.

I am not having job right now that is the reason i could not pay bills on time. If you go through my billing statements you will find that i have not spent even a single penny on this credit card after the month of July. The bill is all about end no. of taxes, intrestes and late payment fee. I pay every month to lessen the amount, but instead of decreasing i see the amount is increasing. And all that just because of the taxes and all, like i told you earlier, i have not spent any thing on this card after the month of July.
My credit card limit is 50, 000 rs., and i have payed almost more than 1 Lakh rs. to the bank till now just because of these taxes and late payment fees.

I am really in trouble now and not in the condition to bear all that amount since i have already payed a lot to the bank and left with nothing since i don't have the job. I feel helpless. Really don't know how to pay that much. I know if i will pay the min. amount this month bank will again charge me late payment fee, taxes, interests and all, and the amount will increase again.
I have tried a lot to finish this amount but now i don't have any more money to pay as i said i am out of job now.

Finally after trying everything i am reaching out to the bank to help me out. I request you to please spare me the amount of money i have to pay to the bank out of mutual understanding as a settlement. I am really not in the condition to pay any more. I would be highly obliged to the bank for this act of kindness.
Please help me out.

Thank you

Regards
Kuhan Walia

Date: 28/11/16
HDFC USGAO TISK BRANCH
my name and number shahin shaikh [protected]
ac no [protected]
the manger was misbehaving with my cousin as she went to deposit the old 1000 notes in the bank
he refused to take the notes if she visits again the bank next day and started shouting at her infrant of all. this is not the first time he is doing this he insulted her infront of all. as if we are begging for money infront of him. we are poor we should accept the old notes if the owner gives ous as payment
if we din accept then the payment will be delayed and we will not get our daily need for food
please i beg infront of you to take some action on him
or else we with all my cousin and freinds drop your HDFC account
please call me for full detail explanation

I am a recent victim of the cybercrime. I did a transaction of 45k and Nigeria and lost all of it.
For which I needed support from my HDFC personal banker Abhishek and branch manager Srikant from Bund Garden Road Branch, whom I engaged on the very same day, but both were too busy that they couldn’t help and I lost all my money.
I been an HDFC customer from 10 years and I always keep getting this calls and emails that says I am a Privileged customer and to contact the Personal banker directly. By when the time came no one was there to help. The bank representatives weren't event bothered to reply to my emails.
#ShameOnYouHDFC

I have decided to close by account with HDFC. If its not too much trouble please contact me on [protected]@gmail.com and share the account closure procedure.

Dear Sir/Madam

I am having a personal loan with HDFC Loan Account number: 42690256 with an option ECS (Kotak Bank). This is just a month old loan. Due to my personal reason I closed my Kotak bank account. I went to HDFC bank Indira Nagar CMH road branch today and formally informed that I closed my account with Kotak and I requested for ECS change to a different bank.

HDFC executive told me that they cant change that before 6 months. I told them I will pay in person for the next 5 months.

Now I have been told that I will be charged for each ECS bounce (every month).
I couldn't understand that I am clearly informing HDFC that my bank account is not available for ECS well in advance. But still HDFC will go and hit Kotak account every month and will charge me for that.

I am requesting your action on this, I am ready to pay my EMI inn person every month and I will not pay any penalty for my ECS return.

Finally I am thinking to go for myself into defaulter list by not paying the loan.

I am operating a current account with HDFC bank since November 2015. Also i am using a HDFC Credit card (which is in the blocked status since June 2016 and I am being updated about the blocked status of this card only today, whereas the payments are collected from my end in June and in Sep 2016) which was taken much earlier to opening of this current account. Untill last week, I have received calls for making payments of minimum amount due on this card and which i was suppose to make on 30 November 2016 with the credit card team.

But suddenly the credit card team has marked a lien on my current account for an amount of RS. 96, 500 approx. I think blocking my current account is illegal and has scuttled my business activity. I am unable to honor cheque payment against the cheque already issued by me against my current account and also to pay salaries to my employees. I am shocked to note when these guys kept calling me for payments untill last week, none of them told me about the card being blocked and today i am being told by Deepali from collections team that even when you will make the full payment against this card, your card will not get activated as the same is in the permanent blocked statge.

While opening the current account, i am being asked for different set of documents as the legal entity holding the current account with hdfc is different and its not in my name whereas the credit card is in my name only.

I refer a earlier supreme court judgement in the case Purewal & Associates Vs Punjab National Bank on 9, March 1992 the bench has clearly stated " the respondent bank may not deny banking facilities for operation of a current account to enable them to keep their business going" it also states " so as to enable the appellant to carry on its normal day to day business transactions, to enable payment of salaries, taxes, raw materials etc which are the usual business requirements of a manufacturing unit.

1). I request someone from HDFC bank to look into this issue as Deepali from collections team also read out the HDFC bank's terms and conditions for marking lien for me and even those does not mention about charging lien on customers current account specifically. I do understand that you might charge lien on current account as well untill and unless the lien is charged customers current account where the name of the current account and the name of the credit card is same i.e. in the case of 2 separate legal entities you can not initiate a charge of lien on current account where the name of account holder is different.

2) I have not been notified about the lien process earlier by bank in any manner i.e. sms, email or physical correspondence. I do understand this for saving account but not against current account as it is in different legal entity name.

3) I also learned from Deepali that the amount is kept on hold in the current account and not used for "set off" against the credit card overdues. So untill and unless i make full payment the amount will be kept on hold and will not get set off against my credit card. So the bank will still keep charging interest on overdues of my card and will keep charging lien on my current account, how can this be justified for the amount which is kept on hold by you and which is not getting used by either urself as setoff against the card or even being used by me. While you will continue to charge interest on the outstanding amount, what happens on my interest for the amount being held by you.

Please help me resolve this issue

The cust id is 64564554. Do call me on my registered mobile number if you need further clarification on this.