HDFC Bank Complaints & Reviews

Hi,

Our prime minister Mr Narendra Modi is fighting against black money and step of demonetization is one of the corrective action to cure this. On 20th Dec;16, my wife Mrs Nidhi Gupta went to Indirapuram (Ghaziabad, U.P. - 201014) Branch to open a Saving Account so that she can deposit the old currency note of Rs 500 and Rs 1000 which she is holding. She has waited for more than 42 Calendar Days before going to bank, so that rush in the bank should come down. The branch head of this branch Mr Amit Gupta told us that they have instruction from the top management / HDFC Bank that NO NEW ACCOUNT CAN BE OPENED till 30th Dec'16 and we need to wait till 30th Dec'16. He also told us that we should go and check with the other government banks to get the account opened. If HDFC BANK, which itself is a very renowned bank and in my view one of the top most bank of the PRIVATE Sector, start denying opening of new accounts, then can anyone let us know where we should go to deposit our old currency notes. In that case if other BANKs also start saying the same thing that they can't open any new account till 30th Dec'16, then in that case we have to through our old currency note.

Also fyi when I have asked the branch manager Mr Amit Gupta to write on a paper what he was saying to me and sign it, he denied to do that. Also my wife was carrying all the docs i.e. Original PAN CARD, Original AADHAAR CARD and Original VOTER ID CARD and PHOTO which is required for opening any SAVING ACCOUNT.

Also the biggest concern for me is that, if renowned BANK like HDFC start doing such kind of things then I can't imagine what other BANKs will do. Also if I am facing challenge in depositing my old currency note, then think of the illiterate people to whom any BANKs can deny by giving any reasons.

My account in HDFC bank is yet to be opened. I have deposited the form in the BANK as well. I don't know when they are going to open the account and when my old currency note will be getting deposited. We are left with hardly 4-5 working days.

Looking for your quick support on this.

Regards,
Rajiv Kumar Gupta

मेरा बैंक खाता HDFC बैंक में नहीं है, परन्तु जहॉं तक मुझे जानकारी है, किसी भी बैंक का खाता धारक किसी भी बैंक के एटीएम से राषि विड्राल कर सकता है। लिहाजा आज दिनांक 22 दिसम्बर, 2016 को मैंने HDFC बैंक की बिलाङा शाखा के एटीम से राषि निकालनी चाही परन्तु एटीएम गार्ड बाबूलाल द्वारा मुझे HDFC Bank कार्डधारी नहीं होने के कारण रोक दिया गया और अंततः मात्र एक डेबिट कार्ड का प्रयोग करने की अनुमति प्रदान की गई।
जहॉं तक मुझे जानकारी है, सरकार अथवा रिजर्व बैंक द्वारा ऐसा कोई प्रतिबंध नहीं जारी किया गया है कि कोई भी व्यक्ति जिसके एकाधिक खाते हैं, एक से अधिक डेबिट कार्ड का प्रयोग एटीएम निकासी हेतु नहीं कर सकता है। यद्यपि यदि ऐसी व्यवस्था नोटबंदी के साथ ही कर दी जाती, तो नकदी वितरण की जो अव्यवस्था आज दिखाई दे रही है, वह उत्पन्न ही नहीं होती; तथापि यदि सरकार अथवा रिजर्व बैंक द्वारा ऐसा कोई प्रतिबंध नहीं लगाया गया है, तो किसी भी बैंक अथवा उसकी किसी शाखा द्वारा अपने स्तर से नियम निर्धारित किया जाना उचित नहीं कहा जा सकता, विषेषकर इस वजह, कि कार्डधारी उनका खाताधारक नहीं है।
नोटबंदी के बाद से आज तक, प्रायः एटीएम की कतारों में यह एक सामान्य बात है कि व्यक्ति एकाधिक व अन्य बैंकों के डेबिट कार्डों से विड्राल कर रहे हैं। HDFC के कार्डधारकों द्वारा भी अन्य बैंकों के एटीएम का बङे पैमाने पर प्रयोग किया गया है।
इस संबंध में बैंक अधिकारी श्री बोहरा व शाखा प्रबंधक महोदय से जब निवेदन किया गया तो, उनके द्वारा यही जाहिर किया गया कि उनकी प्राथमिकता अपनी HDFC बैंक के ग्राहक है तथा ICICI जैसे प्राइवेट अथवा ैSBBJ व SBI जैसे सार्वजनिक क्षेत्र के बैंक का गा्रहक होने की अपनी बेवकूफी के लिए मुझे उनकी लाइनों में लगने का खामियाजा भुगतना चाहिए। विचार कीजिए यदि ICICI, SBBJ अथवा SBI भी, यदि ऐसा करने लगें, तो क्या अफरातफरी नहीं मच जाएगी? इन बैंको के एटीएम HDFC से कहीं अधिक है।
यदि बैंक का यह निर्णय इस दृष्टि से उचित भी मान लिया जाए कि नकदी की कमी से जूझ रही जनता को समानुपातिक नकदी मिले, तो भी यह अपेक्षित था कि बैंक द्वारा इसका स्पष्ट निर्देष लिखित में एटीएम के बाहर प्रदर्षित किया जाता।
वस्तुस्थिति यह है कि बैंक प्रबंधन द्वारा अपने गा्रहकों व परिचितों को मनमाने ढंग से इसकी सुविधा दी जा रही है व आम आदमी को प्रताङित व अपमानित किया जा रहा है।
एटीएम के बाहर एक व्यक्ति द्वारा एकाधिक डेबिट कार्ड के प्रयोग की मनाही के स्पष्ट व लिखित निर्देष अंकित करने के स्थान पर, अन्य बैंक के गा्रहकों को अभद्र व्यवहार के साथ सार्वजनिक रूप से रोक कर प्रताङित व अपमानित करना, बैंक जैसे व्यवसायिक प्रतिष्ठान से अपेक्षित नहीं है।
उल्लेखनीय है कि उस समय HDFC के एटीएम पर नाम मात्र के दो-तीन व्यक्ति ही थे।
यहां यह भी उल्लेखनीय है कि HDFC बैंक शाखा बिलाङा के उक्त एटीएम का शटर भी प्रायः बंद रखा जाता है जिसे एटीएम का गार्ड अपने परिचितों के आने पर खोल देता है तथा पुनः बंद कर देता है।
वासुदेव पालीवाल

I opened salary account in hdfc..after 2 days they texted me the welcome message and to check i transferred 100rs to my bank account and it worked but now after logging through net banking its showing me that i dont have any active account with bank..i mean seriously?its a regular savings account..its so frustrating..please look into this matter as it is a salary account and i am facing real trouble due this unprofessional behaviour

Dear Sir/Madam,

My account no. [protected], shows me multiple deduction of rs.690, 690 and 665 on 14/12/2016 as ASD. Please clarify me about this deductions from my account.It was my salary and i don't know how i can manage my expenses in this month.I would request you to please refund it.Hope you understand my problem and revert me as soon as possible. this is my contact number [protected]

Dear sir,
I added money in paytm wallet but the money is not added in paytm through this transaction the money is reduce my bank account and not received in paytm . so please solve this problem and refunded my money in bank account . transaction date is 1\12\2016 today is 22th day my money is not refunded
I have also send the mail paytm care, HDFC bank, HDFC bank manager and one 97 cominicution and attech all document for failed transection

Hi,

I was purchasing the items from Jabong.com and due to some error payment was failed but the amount was debited from my account. Jabong has initiated the amount from their end and I received message from HDFC bank that the amount is credited/ refunded from Jabong to your account.

When I checked my account, I CAN NOT SEE ANY AMOUNT CREDITED TO MY ACCOUNT.

Please check this issue and refund my amount ASAP.

Jabong Order ID: [protected]
Refund ID: 36621691
Amount: 3063.95

I have done settlement of my HDFC Credit Card. Please find the letter from HDFC.

Can you please release the funds which were on hold since 6months.

http://www.consumercomplaints.in/hdfc-bank-without-intimation-funds-are-linked-a...⇄

Please reply with positive result.

I need the funds to be release immediately

Please find the credit card settlement letter attached and please

takecare and release my funds. Address it on priority

Sir
I have submitted the premium with fine of rupees 21672 for the late payment. The branch has also received personal health statement for the revival of my policy. Still then the policy has not yet been revived. I have already been paid 8 premium.in may 2017 my last premium will be due. So kindly consider the matter as early as possible.

Soubhagya chandra lenka
Policy no[protected]

Hi,
This is tvs murthy, hdfc a/c holder [protected] (Last 6digits are my a/c number) and my credit card numbers last 4digits are 8918. I had a credit card which has expired on may2014, with which i had swiped an amount of rs.100 which is now showing as rs.2506.90.
I need to settle this and continue with the card, but i am not able to get in touch with anybody through phone banking, so pls call me or make arrangements towards payments.

Thankyou.
Mob:[protected]

My joint account is running in patna city chowk branch and i hav furnished the cheque since 20 days back for air transfer of rs 880000/- in the account of my son assish vikram singh towards education fee who is getting study at vostan usa. But since long back i am harassed by the bank staff taking different type of pretext. It is also complained that it is a routine practice of their harassment. U r requested to kindly look into the matter
Regards
Anil kr singh
[protected]
Account no-[protected]
Hdfc patna city chowk branch

This is regarding my credit card (Last 4 digits : 9184)
This is very disappointed for me as i had temporary blocked my credit before permanently blocking on 28th nov 2016, i had sent destroyed card to your chennai office with a written letter with it, i also received a call from you hdfc[protected] on 17th dec for final verification for permanently closing of my credit card. I called today to confirm the final status of my card so your call center staff told me that your card are inactive for uses. I don't now how it can be possible if i had sent you the written letter as per your requirement with and my card already blocked from you by 28th november so how it can be show inactive in your system after 23 days of my blocking. This exactly showing the poor working of your operational staff or somebody if looking for some misuse of my card from your end so take this request of priority for permanent closer as my annual fees is due on 4th jan 2017 which is don't want to pay you unnecessarily.

Regards
Niket kulshrestha
[removed]

I purchased 5 air india tickets to andaman using this nasty credit card. Due to andaman cyclone, i had cancelled the tickets and air india has successfully returned the amount back to my credit card.

My credit card which had already received the amount from my bank through autodebit, now refuse to transfer that amount back to me (Bank account).

I tried to contact their customer service with people don't understand any indian language even english (Zero iq). They keep on reading the my card statements in a loop for ever.

They never replied to any of mails either.

I will recover the amount, but i wish to teach hdfc little lesson, to lesson their fake pride!
Please forward this to all your friends for updating their faith in private banking system and plastic money.
Thanks.
[protected]@durgpaur (Wb)

Dear Sir,
I wish to complain about the fake call received by me from the so called Termination department of HDFC Life Insurance, Delhi. The person told me that I had taken a policy in the year 2013 and paid a premium of Rs.30000/- towards the same, I was also given the policy number and told that since the policy has a lock in period of 3 years and I have paid the premium for only 1 year, my policy had gone to their department for...

Respected sir/mam,
i am customer of your HDFC BANK Branch Gonda up.
i want to activation of TPT but for this Account is not possible according to the Bank Manager, wait for this process near about 3 month after that
i want to use enet facility but bank manager not intrested for this. i have submitted Rs 650/- stamp paper and all the required documents.
my Account no- [protected] (Current Account)

Hello Sir,

yesterday night i.e.[protected] at 1:36:12 A.M. I received a message saying that a transaction has been made from my credit card ending 0463 for Rs. 225 in Mumbai at KLICKPAY77252.
I never did any such transactions. I didn't even receive any OTP for this transaction. it was a fraud klickpay77252 payment. please refer attached image.

I would request you to secure the credit card payments online always. it was just 225 rupees this time, it could have been more. I would even request the bank to initiate the refund process. if the security of the card and online transaction is something that the bank can not take care of then it might be a correct thing to close the account/credit card.

Hello team,

I am sandesh baikerikar from karwar karnataka, bearing mobile number[protected] had raised a complaint at http://www.consumercomplaints.in against viabangalore & immediately i received a call from [protected] saying he is hdfc representative & asked me for otp sent to my registered mobile saying he would refund my lost money but instead he carried out 3 transactions as listed below & i have blocked my card & also raised consumer disputes complaint for the same. Kindly take strict action against this fraudster.

Details of disputed item (S) :
Transaction date merchant name transaction amount
22/12/2016 paytm[protected]
22/12/2016 shmart_ebs 10000
22/12/2016 olacabs[protected]

Thanks,
Sandesh baikerikar
Andesh. [protected]@gmail.com
Cell #[protected]

Dear Sir,
Myself Gaurav Jain
My acc no. is [protected] at sonipat mandi branch
I have recieved a msg
"Ur transaction on HDFC Bank DEBIT/ATM Card ending 6380 for Rs. 9500.00 has been credited/reversed by SNAPDEAL8224 on[protected]:19:02:11"
But my balance do not update till now.

Please add the same amount and show in my Account no. [protected] Gaurav Jain S/o Sh. Satish Jain, Sonipat Haryana (131001)

I am having credit card no. [protected] since long.being senior citizen I requested for physical statement which is not received and unnecessary late payment fee and financial charges are being charged and card was blocked which resulted in cancellation of my tour programme as discussed with sow.sathi of your bank on phone. As suggested I made the payment of charges for activations of card and for refund o[censored]nnecessary charges levied.

My account shows unidentified transactions from the last 2 months with the title DEBIT CARD PUR ADJ and DC INTL POS TXN MARKUP+ST. The transactions are being done around 2-3 times a month. money range is 20 to 30 rs at a time. When I go to submit the issue on their feedback form, it asks for reference id. But in my account transactions either the id is not mentioned or is 1, 9 or any other singular digits. Please help my get my hard earned money.

My name is Aniket Shinde. I have been charged 450 rs. as Auto Pay was reversed. but I have already made the payment one day prior of the due date, statement clearly says that also there are stupid peoples at customer care which are speaking like a machine this is company's policy and blah blah... when I asked them do they have any escalation email or any appellate number she did not gave me any her name is Deepa.
Also HDFC banks half of the ATM's are closed so how am I supposed to make the payment in time. these people are looting us I believed that HDFC service was good but this has changed my mind even if I had made the payment then also you are charging fine. please help me reverse the charges..