HDFC Bank Complaints & Reviews

Dear Sir/madam,

This is to inform you that at hdfc bank rajouri garden branch the clerk and one female teller has misbehaved very badly to me ..just to let you know they were blaming on me that I was forcly entered in the branch however I was the first person for deposits ..and the girl at the teller she was very rude to me ..I have two accounts in hdfc bank .I will make sure that I will close both the accounts ...

As am the Credit card holder of HDFC, as i got card on March 2016, till August it was good, all the charges i used to pay correctly and also they were not charging any extra, but september they have been charging unnecessarily, telling those taxes service taxes, overlimit taxes minus balance taxes, even my account would have went minus balance why they allowed to swipe the card, they could have stopped the payment, , , every month my bill...

I have been closed two no. PL recently A/C no. 35590183 & 33705078. I have taken these Loan through the third party(Ms. Muskan, Iqwal and Harshit pandey). at the time of taking loan these third party says to me that if you closed the loan after 12 months there is no any penalty with you.
but at this time when I closed the loan HDFC bank posed the penalty Rs.50.000(approx) on me. regarding this matter i talked to third party, they says to me Ist you deposit the loan along with penalty after that HDFC bank return you penalty money with settlement.
But after a long time no refund will be given by HDFC bank to me. if this blunder with me then no one belive on third party and HDFC bank.
so please take the necessary action like that no body can not misguide the costumers. I am waiting for your positive response.

Hi Sir,

I have been paying my credit card bills on monthly basis but my outstanding amount doesn’t seems to be reducing.

Eg : 21000 was my outstanding amount, i keep paying amount every month but the outstanding amount goes increasing i.e. today my current outstanding amount is 23000.

Just wanted to understand from HDFC what happens to the money I pay every month? Why my outstanding balance goes on increasing?

I understand there was some delay in paying amounts everything but why the paid amount is not deducted from the total balance. I feel I'm getting cheated by the Bank people.

Please help with the compliant, I have already raised my concern with HDFC people through call and email but there was no proper response.

Looking forward for your kind assistance!

Thanks,
Saravana

I have redeemed an ipod 16gb touch for 47025 points on 27th october 2016, did not receive any information from the bank so raised a compliant on 12th november 2016 that i did not receive the ipod. The executive to whom i spoke said that the product was delivered to abdul gaffor, then i informed her i do not know anyone by that name. I requested her for the courier tracking number and found out that it was delivered in perintalmanna a small town in kerala, to my surprise once again i asked her to check my address updated in their records, she replied it is hyderabad only.
But now after so much follow up i am getting a very negative responses from the executives, first thing is they do not know what to do, so every time i call they say 15 more working days to resolve and if i ask them what is the solution they say we cannot say anything till 15 working days are over.
Is this the way they answer,

Request the responsible and authorized personal to respond on this and give a solution.

If you are unable to solve it please credit my points back.

Hi,

To start with, it was the biggest mistake of my life to take personal loan from HDFC Bangalore. HDFC financed loan amount of Rs 55, 000 on 23/04/2014 (Loan Account No:[protected]. Due to signature mismatch, ECS mandate was rejected and due to my household issues I could not follow to resolve the matter till 15th May 2015 and by then I had already been levied with cheque bounce charges. But I did clear the payments through "Bill Desk" and bill desk never allows the customer to make payments on the due date. Hence the late fee charges which you have levied is illegal.

On 15th May 2015, I went to Citi bank and got my Signature verified. Also, submitted a copy of verified signature with the HDFC bank, Sahakarnagar Branch, Bangalore. The ECS mandate was approved and the loan amount of Rs 1266 towards Personal Loan Account Number : 27867221 went through. For your reference, find the Cheque Serial number which was cleared provided below

Cheque Serial No: E27867221/13-2 Dt:04/06/2015 Amount: 1266 (NOTE: You can verify the same in the Loan Account Statement (Section: List of PDCs Cleared) which is attached to the mail)

As per mail trail, when I complained for the first time, an amount worth Rs5690 was waived off but that's not reflected anywhere in the loan account statement. I am not satisfied with the level of solution provided.

My concern is, why HDFC is charging me even after the ECS mandate has gone through since 04/06/2015 and also late payment charges. All these charges are not legitimate. Requesting to look into it on priority and provide a satisfactory solution to proceed further. I would appreciate a speedy response.
Now they have put me a fine of Rs 10000 where as my loan amount is 55000, where i have not done any mistake . It is really unacceptable.

In spite of sending mails, there is no response from HDFC. There is no proper number also where we can get in touch with them. Never expected such pathetic disappointing customer service from such a reputed bank like HDFC. There is no one to help me from the bank making my life more miserable.

Hi,

I am dharani ellanti mohan and have savings a/c in hdfc bank, but i don't have hdfc credit card.

I am receiving hdfc credit card statement to my mail id dharani. [protected]@gmail.com for which i am not the owner of the credit card, please take necessary action if the credit card email id mismatched or the owner of the credit card used my personal data without my knowledge. Please acknowledge and let me know where it went wrong. Also i dont have any hdfc credit card.

Below is the credit card detail.

Credit card name: dharani kumar ellanti
Credit card no.: 545964xxxxxx2020

Regards,
Dharani ellanti mohan.

My daughter, a medico earning about rs.15 lakhs per annum, wanted to open a
Sb a/c with hdfc bank, teen hath naka branch, thane west. I sent a request
For this purpose to hdfc bank through their website on 21.11.2016.
Their automated reply came promptly telling me that somebody would get in
Touch with me within one working day and if not i am to contact them again on their
Customer care no. Or through email etc. Etc.
As they had washed away their responsibility they did not contact me.
So i went to the branch on 23.11.2016 and some lady took down my contact details.
They too have not contacted me as yet. If this is their attitude even before opening
An account, what would be their attitude once i open the a/c!!!
Is this too a sellers’ market!

HDFC bank has decided solely to promote me to the status of 'Preferred Customer' and counter intuitively, charge me INR 400 + tax for it annually. This is bizarre to say the least.

The bank has never sought my consent towards to the same. This high handedness - especially towards those who are considered the best customers - reflects poorly upon the bank and its services.

Please revert the charges deducted towards the same. I'd gladly remain a non-preferred customer.

Dear Sir,

My credit card payable amount of this month RS 41, 943.49, but i have pay in this month RS 25, 446,
but hdfc credit card bank deduct amount of financial charge RS 1, 329.13 and service tax RS 196.68 in this month .

Please return my money asap, because i have regular custumer in hdfc bank.

Regards,
Pankaj kumar singh
Mob - [protected]
Credit card number - [protected]

As per your statement dtd 17.09.16 the total dues of Rs.11260.07 were paid on 03.10.16. The balance should be nil.
Again your statement dtd 17.10.16 shows an amount of Rs.332.22 as total dues despite transactions being nil. I did not pay.
You have again sent an SMS dtd 25.11.2016 increasing the amount to 617.29. This is simply incomprehensible.
Pls clarify urgently or rectify if anything is .

Hello
Hdfc team
I am very disappointed with hdfc bank at vijayapura, agra road, jaipur, 302031
When i was go to hdfc for cash he says bank timing for cash 10am to 2pm.
And he say about current account limit only 10000/day
But government say 50000/week
Please take action
Other wise i will close my current account
And take an action
I hope you understand
Thanks team

My Salary A/c No is [protected] in Leela Bhawan branch, Patiala and arround 25 Lac is in this branch. I am going to transfer this amount to my other account in PNB due to the attitude of Branch Manager and cashiers. I have a video which shows that how your employees are treating the valuable customers and are busy in ruining the reputation of your branch. Back door entries is not a new thing in this branch. Branch manager and relationship managers are party to it. Please take appropriate action against these delinquent officials. Er. Sat Pal Jaidka.

Some other person details will be reflecting into my cibil report for the last 1 year. Due to pan card, i am getting this issue. i.e my pan card was issued to some other person. For this i raised complaint to income tax office and they sent one letter to me regarding this on august month. They conveyed to keep this card with me and new pan card will be allotted to that person like that they mentioned in letter. For the last two months, i checked my cibil report whether that person loan detail will be removed or not.But still that person details is not removed in my cibil report.

I gave income tax letter to axis bank. They are not considering this letter for proceeding further steps. They asked me to clear this issue first, then only we can approve your loan like that they are saying for the past few months.

I went to his bank(HDFC) and explained my scenario to them. But they said, without that person request we can't remove pan card details. So please ask him to update his new pan card details.

I asked that person to update his new pan card details to his bank through online.But he said, their websites (hdfc) is not allowing to update and i sent a letter also to bank to update my pan details, but they are asking me to come bank directly. But now i am in foreign. so i can't come to bank directly like that he said to me.

so please guide me how to resolve this issue. i.e how to remove that person details in my cibil. please help me.

I had applied for credit card.
When courier handed over the envelope, it was found that envelope was torn and open on one end. So the delivery was not taken and returned.

Sir, as you know somebody might have cloned the card and noted vital deails from the card.

Hence i request you to send new card with different number and courier it in a strong and proper envelope.

Regards,
Mohinder singh sethi
[protected]@gmail.com
(M) [protected]

HI,

I have been receiving calls from HDFC bank, DAILY from more than a month for selling loans/Credit cards etc. Despite telling them not to call, i still receive a call DAILY WITHOUT fail. The executives on phone claim they have been provided a list from which they call their customers . This is harassment and needs to be stopped. Please take a strong action urgently, else i will be forced to take legal actions against it.

There was an unauthorized transaction on 11th Nov'16 for Rs 8117 and again on 24th Nov there was a hold on Rs 11936 without any reason and any information. I have been calling the HDFC bank customer services since 11th Nov however there is no resolution I have received. HDFC bank stilling money from my account. I have so upset and I depressed because my hard earn money being robed from my account. My Account Number is - [protected]. please let me know if there is anyone who can help me.

Dear all,

This is to inform you all hdfc bank of bamnoli is not withdrawing cash for my saving account since monday (21st nov 2016). I have valid cheque book and valid reason to withdraw cash from my saving account. But the branch team is not withdrawing as per the guidelines. Pease find the below reasons was they are giving
1. We don't have much cash
2. We don't have cash
3. Our bank limit is 5 lac per day to dispense and we can’t give you 24 k in a week, descries the amount
4. We required authority letter

And they are providing the cash to the privileges account holder and also providing them cash before and after the banking hours. For more clarification’s anyone can check the cctv footage from 11th nov to 25th nov 2016 for evidence.
If someone have an account and want to withdraw the cash according to the government timelines should get disbursed as per the government guidelines. Instead of giving him reasons, he should get the money that he want (Under the govt. Guidelines) which he deposited in his account.

Reference number/docket number ahdc [protected]
On 24th on november 05:09 pm amount of rs. 29, 494.00 was deduction from my salary account no. [protected], dhoraji, gujarat my name is maish laljibhai vagadia without any transaction. I came to know this while checking my account summary.
I request to check on this why it has been deducted as i haven’t done any online transaction and return the amount to my account.
M [protected]

Dear Sir/Madam

I have got the Credit card verification done for the Credit card both on phone and home physically. And Mr.VijayAnanad from HDFC have confirmed hat everything is fine and working. Will get the card to home address within 2 days and you can track the order on our web site. My Application Reference Number
[protected]S1. I got all the clearings done with the verification then why I am getting the status. Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

I need to get this resolved . I have all the proof on the verification and the employees name with their numbers . If this is not resolved I will take this into deeper to Consumer Affairs . No proper message was delivered for the Disapproval Status.If you are not providing any response or providing good service, don't cheat the people. I think my details information being used illegally including my Photo and Photo copies wit Signature.

I need this resolved right now. Before I take further actions

Regards,
Prasanna. J
[protected]..